I am running Froyo 7 with Glemson's latest build (9/14) on my HTC Touchpro II. When I connect my phone to my computer, the computer recognizes the phone as a mass storage (the popup on the computer indicates the device driver is installed and the drive appears under "Devices with removable storage",) but when I try to browse it, I get the famous "Please insert a disk into removable disk X".
The phone says "USB connected" and sometimes will periodically pop up with the message "USB Connected" and a button saying, "click to turn on USB storage". When I click the button, the spinner starts, but nothing happens.
I have turned on "USB debugging" on android.
I am able to use the same cable/USB port for data transfer between my computer and phone (when the phone is running windows mobile 6.1) In fact, this is the only way I am able to transfer data to my phone. It works, but it is a pain in the butt!
I have Googled in this forum and www, but have not found a solution yet. Any help would be most welcome.
no-one has any suggestions?
This has been driving me crazy for months...
Am I the only one with this problem?
hmm. interesting
I've had this problem before, but I have always been able to fix it by uninstalling ADB and drivers, through WUG's toolkit, changing cables, device manager/update drivers, jumping up and down while spinning and plugging cable in, among other things. However, this time is different and I'm not sure if it is because of M on my phone or the Windows 10 update. This problem has been going on for over a month now, and I've had both since it started. I've tried all the above mentioned things, along with everything else I can find, and none of them work.
The only way I can get my computer to recognize my phone to share files is to go into device manager every I plug it in is to; go to device manager, right click to update driver, select do it from my pc, select driver in folder. After doing this it works perfectly fine, but I have to do it every time I plug my phone in or every time my phone turns off while it's plugged in. The error message I get on my computer is "USB device not recognized" when I go into device manager it says "device descriptor request failed" It does this on both of my PCs. Any ideas or help would be greatly appreciated!
DT USC said:
I've had this problem before, but I have always been able to fix it by uninstalling ADB and drivers, through WUG's toolkit, changing cables, device manager/update drivers, jumping up and down while spinning and plugging cable in, among other things. However, this time is different and I'm not sure if it is because of M on my phone or the Windows 10 update. This problem has been going on for over a month now, and I've had both since it started. I've tried all the above mentioned things, along with everything else I can find, and none of them work.
The only way I can get my computer to recognize my phone to share files is to go into device manager every I plug it in is to; go to device manager, right click to update driver, select do it from my pc, select driver in folder. After doing this it works perfectly fine, but I have to do it every time I plug my phone in or every time my phone turns off while it's plugged in. The error message I get on my computer is "USB device not recognized" when I go into device manager it says "device descriptor request failed" It does this on both of my PCs. Any ideas or help would be greatly appreciated!
Click to expand...
Click to collapse
I think I'm getting something similar since I've installed "M"....
Under:
Settings -> Developer Options -> Select USB Configuration
It say's it's set to "MTP (Media Transfer Protocol)"; it really isn't. When I plug the phone in, under Win 8.1, a desktop window opens with "AOSP on Hammerhead" (or something like that), but there's nothing in it. Now for some magic....
With the phone in one hand, and the mouse in the other:
1. Open Settings -> Developer Options -> Select USB Configuration
2. Touch "MTP (Media Transfer Protocol)" (even if it's already selected)
3. Listen for the PC/Windows Desktop (it should give an audible sound)
4. Immediately click on the "AOSP on Hammerhead" text in the path listed on the open Windows widow ("This PC -> AOSP on Hammerhead")
5. You should see an "Internal Storage" folder appear
6. Open the folder, enjoy MTP
Hi,
I recently installed the OTA Android 6 update.
All seems fine, except today I wanted to copy some of my photos off the
phone and put them onto my PC. But when I connect the phone to the pc
all it shows is the icon of the Nexus 5 but does not show any folders nor files!
Does anyone know if there is a hidden setting somewhere that I have to
enable or is there something else I need to do?
BTW, I have my phone unlocked (not rooted) when I connected the phone so it is unlocked
while connected to the PC via the USB cable.
Any help would be appreciated.
Ok after a lot of googling I have managed to find out how to do it, see below.
Swipe down the top notifications window on your Nexus, the device must be plugged into the computer, there should be a persistent notification banner showing for USB Mode. Mine stated "USB for charging", touch for more options.
So I touched it an it then gave me the following options:
Use USB for
(o) Charging only
( ) Transfer files (MTP)
( ) Transfer photos (PTP)
( ) MIDI
So I selected "Transfer files (MTP) and it then showed up in Windows
I hope this helps out others who are having a similar problem.
It just seems strange there is not an option to change this in the main Settings menu
under "Storage & USB" !?! I wonder why the developers did not put it there?
Brand New Unlocked S8+... Tried to connect it to my PC to use a previous copy of smart switch backup but it never connects.. Windows Explorer never displays a mounted drive either. Smart Switch Eventually comes back with Failed to connect to the device.
The Phone displays the "Attention The connected device is unable to access data pm this device. Reconnect the USB cable and try again...."
Phone is on Transfer Media files (MTP)
USB Debugging is one.
Device Manager says "Samsung Android Phone - SAMSUNG Android ADB Interface" two times - No red or yellow exclamations.
I've removed the software in device manager and restarted both the phone and the laptop multiple times.
I updated Smart Switch and did More\Reinstall Device Driver.
Does anyone else have any workarounds for this? I found one article (https://www.recovery-android.com/connect-samsung-to-computer.html) but still no success.
I actually have the exact same issue on windows 10. Anyone figured out a solution?
Doesn't seem like there is much help here on the 2 Samsung formums I posted on....
I know its not my windows profile as I have tried 3 different profiles as well as safe mode.
Tried 2 different sets of Samsung USB drivers and no improvement.
Like I said I had no issues on a windows XP machine or a windows 10. I didn't even need to install the USB drivers/Smartswitch on either of those machines.
We can't be the only 2 people!
Kalveitt said:
I actually have the exact same issue on windows 10. Anyone figured out a solution?
Click to expand...
Click to collapse
Firstly, i cannot give you direct answers.
Just my thoughts.
i have a S8+. No root stock as is.
I have Lenovo laptop Win 10.
From day one, out of box, i connected
S8+ and it connected. I can do whatever
i want. Transfer data, photos videos.
ADB etc
So it should work...?
However i do realize there are quite a few things to consider......
Samsung drivers on laptop and a few other
issues..... eg
For one,
have you enabled
in Phone /Settings /Developers Option /Usb debugging.?
Normally first time when you connect
With pc /laptop you should get
a small pop-up message(on device) to allow
phone to connect.?
(that's my experience, over years)
Good luck
Yes, USB Debugging is on and connection is set to MTP.
Windows recognizes "USB Android" but dosnt install the driver successfully.
It will appear as a modem in Device manager but nothing is mountable.
I have 2 desktop pcs with win 10. One with samsung software Kies 3 and smart switch installed and the other no samsung software. Both find the device Galaxy S8+, in device manager under universal serial device controllers i have Samsung Mobile USB Composite Device. You have an adb driver I think because you have usb debugging on, i would turn usb debugging off. The pc should find a device connected to the usb and download a driver, once done the device is recognised as galaxy S8+ in my case but will not communicate with the pc until the phone has given permission. On the phone will be a message asking you to allow the connection. Hope this helps ??
psuhbggrad said:
Yes, USB Debugging is on and connection is set to MTP.
Windows recognizes "USB Android" but dosnt install the driver successfully.
It will appear as a modem in Device manager but nothing is mountable.
Click to expand...
Click to collapse
Firstly i do understand that you
must be quite annoyed trying to figure
out issues. (I would) Thankfully i don't.
Bottom line is that it should work..!
My experience confirms, that S8+/laptop Win 10 works.... 100%when connected
However a few suggestions.
If you feel you checked all checkbox.?
However you never said anything
about popup notice ? granting premission
for device to connect.?
So device /laptop /pc is not "seeing" each other?
All Samsung devices I have used, first time connection gives me this popup a notice
Can't remember exact wording.
Something... eg
Device id 5786446.......
Have or does your other Samsung devices
connect etc.?
Have you tried connecting to a friend pc laptop.
An option is to go to a Samsung Care Center
and as them to test and connect.
My experience (in past) is that they should
assist you.
If it connects to friend pc or Service provider /Samsung Care Centre.
Then surely it has to be your pc/laptop?
So I turned off usb debugging and revoked the permissions on the phone, connected it to my PC.
Samsung Android (with a Yellow Exclamation) was already present in Device Manager under "other devices" so I uninstalled that.... and rescanned. My laptop attempted to reinstall but it generated a Driver Installation Failed message on "SAMSUNG_Android" - no driver found.
Device Manager once again shows the Yellow Exclamation Point
I would go on to Samsung support look up the phone and download the usb driver and install from the download. Good luck
I've downloaded the drivers from Samsung 2x.
psuhbggrad said:
So I turned off usb debugging and revoked the permissions on the phone, connected it to my PC.
Samsung Android (with a Yellow Exclamation) was already present in Device Manager under "other devices" so I uninstalled that.... and rescanned. My laptop attempted to reinstall but it generated a Driver Installation Failed message on "SAMSUNG_Android" - no driver found.
Device Manager once again shows the Yellow Exclamation Point
Click to expand...
Click to collapse
I can vaguely remember that i had this same
issues with my Note 5 and Win 10.
This was many months/year or two, ago.
I also had yellow exclamation etc.
Further in Device manager( laptop) kept installing wrong Samsung drivers.!
I uninstalled drivers/installed and battle for a few months like this Then one day Windows
did an update and in update i noticed
Samsung drivers included etc. (must have been correct)
Ever since that update i had no issues again.
Bottom line... some drivers issue?
Not S8 +?
Good luck
psuhbggrad said:
Brand New Unlocked S8+... Tried to connect it to my PC to use a previous copy of smart switch backup but it never connects.. Windows Explorer never displays a mounted drive either. Smart Switch Eventually comes back with Failed to connect to the device.
The Phone displays the "Attention The connected device is unable to access data pm this device. Reconnect the USB cable and try again...."
Phone is on Transfer Media files (MTP)
USB Debugging is one.
Device Manager says "Samsung Android Phone - SAMSUNG Android ADB Interface" two times - No red or yellow exclamations.
I've removed the software in device manager and restarted both the phone and the laptop multiple times.
I updated Smart Switch and did More\Reinstall Device Driver.
Does anyone else have any workarounds for this? I found one article (https://www.recovery-android.com/connect-samsung-to-computer.html) but still no success.
Click to expand...
Click to collapse
In the past I had this problem I downloaded USBDeview to my PC and deleted all of the old Samsung drivers, after rebooting the PC the phone was able to connect with the PC.
Tried USBDeview and removing the Samsung drivers but no difference
Still unable to connect.
I'm having this problem as well. I'm still trying to work it out, but when I remove and re-add the device through Device Manager I get this error: "An existing device was found that is a duplicate of the device being manually installed" and the device DOES connect as a camera, just not for full file transfer.
I had the same problem and tried many of the fixes, including different USB cables and different computers and different phones. I finally figured out that the case I had on the S8+ was the problem (at least for me). I took it off and everything works.
Hi, i have a pc with windows 10 . In device manager under universal serial device controllers i have Samsung Mobile USB Composite Device. i think you should meet best mobile shop.
jimmygarison said:
Hi, i have a pc with windows 10 . In device manager under universal serial device controllers i have Samsung Mobile USB Composite Device. i think you should meet best mobile shop.
Click to expand...
Click to collapse
I have Windows on Lenovo Laptop with latest Windows updates installed. Yesterday, I downloaded Samsung Smart Switch unlocked the phone and connected it to the laptop. Smart Switch found it immediately and I did a backup. I did not need to check Device Manager. It must be a drivers problem as mentioned above.
Note 8, getting "Attention The connected device is unable to access data pm this device."
And I am only able to see some files, Sammy is a crazy fool, this is basic stuff
installed the windows fall update a week ago now connect my phone to my laptop and nothing is recognised, no phone memory and no memory card just a empty space when i click the icon where my phone should be, i've had samsung drivers installed and they have worked fine so far till today, any ideas where to find the latest drivers? and what else i can do to get access to my phone on my laptop?
solution that worked for me
On my windows 10 PC, I opened device manager (open up start and just type 'device manager') and under portable devices there was a usb device called MTP USB device or something like that (I forget the exact name) with a small triange and an exclamation mark next to it. I clicked on that and then clicked "update drivers." When the prompt comes up I chose the automatically look for drivers option. This fixed the issue and now my Galaxy s8 is recognized (it no longer says MTP USB device or whatever it was). Hopefully this works for others as well. You can also probably download the usb drivers for the phone from samsung.
My problem with my Actions X7 MP5 Portable Multimedia Player is as follows; when I connect the device to my PC
and push the "B-button" on the console to confirm "Power and Data" connection. The PC drivers are automaticly assigned.
Now I need some more detail for the further driver installation process. Cause the drive of the console shown as "O:\"
cannot be accessed to open the device it's data. So the media-player is recognised as a "Disk Station" plus as a "Portable Device" assigned as the "O:\" station as seen on both pictures on the bottom of this message.
Hopefully some of you forum readers can help me out with my question.
TrippyBlade said:
My problem with my Actions X7 MP5 Portable Multimedia Player is as follows; when I connect the device to my PC
and push the "B-button" on the console to confirm "Power and Data" connection. The PC drivers are automaticly assigned.
Now I need some more detail for the further driver installation process. Cause the drive of the console shown as "O:\"
cannot be accessed to open the device it's data. So the media-player is recognised as a "Disk Station" plus as a "Portable Device" assigned as the "O:\" station as seen on both pictures on the bottom of this message.
Hopefully some of you forum readers can help me out with my question.
Click to expand...
Click to collapse
Go to Control Panel>Device Manager on PC. Connect the device with the Device Manager window open, when the device appears on the device list in Device Manager, what is it being labeled as? What driver is it selecting for the device? Can you manually change the driver in the device's slot by right clicking on the device then choosing the update driver option then choose the option to use software/files that are already on your PC then choose from a list of drivers that are already installed on your PC then see if there is a driver listed for the device that can be selected to load in the device's slot to make the O:\ drive accessible?
Droidriven said:
Go to Control Panel>Device Manager on PC. Connect the device with the Device Manager window open, when the device appears on the device list in Device Manager, what is it being labeled as? What driver is it selecting for the device? Can you manually change the driver in the device's slot by right clicking on the device then choosing the update driver option then choose the option to use software/files that are already on your PC then choose from a list of drivers that are already installed on your PC then see if there is a driver listed for the device that can be selected to load in the device's slot to make the O:\ drive accessible?
Click to expand...
Click to collapse
No after that handling the "O:/" drive ain't accessible. There is no driver installed when I look at the properties of the Actions media-player". When I look further into the devices known as mass storage device "O:/" there is a driver installed but requeres further installation. But sadly I haven't got the x64 driver yet... Don't know where to download the correct driver for my Actions X7 MP5 Portable Multimedia Player.
TrippyBlade said:
No after that handling the "O:/" drive ain't accessible. There is no driver installed when I look at the properties of the Actions media-player". When I look further into the devices known as mass storage device "O:/" there is a driver installed but requeres further installation. But sadly I haven't got the x64 driver yet... Don't know where to download the correct driver for my Actions X7 MP5 Portable Multimedia Player.
Click to expand...
Click to collapse
Read this, it explains the cause of this type of issue and gives potential solutions, try some of them.
Windows 10 doesn't install specific drivers for USB audio devices on the first connection - Windows Client
Fixes an issue in which device-specific drivers aren't installed for USB audio devices the first time that you connect the device on Windows 10 Version 1703.
docs.microsoft.com
Here some more detail of the Actions X7 device properties in the picture below.
Note that the USB-station is now "J:\" instead of "O:\" the problemis sadly the same though...
The portable device is connected while the photo sais not connected and the driveletter is "J:\".
Now I'm really stuck in this Portable Multimedia Player...