Hi, I got NC2 earbuds, when I make Whatsapp video calls the communication is cut, it appears the message "poor connection" and the Wifi on the phone is taken down, and sometimes also in the whole house. I have to reset the router to restore the Wifi. The Internet speed is around 90 Mbps.
The earbuds are paired to my phone with SBC. I suspect there is something related to Android 11, because I tried this scenario in another phone with Android 8 and all was good. My phone is Xiaomi Mi Note 10 with Android 11. Any idea guys?
Thats really strange does it happens when using the earbuds in other apps?
How far away are you from the router when this happens?
Does it happens with other phones?
I mean other phones with android 10+ os version
This is quite strange. I'm about 2 or 3 meters away from the router, I start a Whatsapp video-call by using these earbuds and everybody loses Wifi at home and I have to reset the router. I can't figure out until now how this can be possible.
Taking a Wild guess I would assume that the frequency is causing an interference with your router.
Heres more information.
Can a Wireless Headset Interfere with Wi-Fi? | Gizbuyer Guide
Wireless headsets are convenient, easy to set up, and overall less of a hassle than wired versions because you have less chance that cords can…
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I have my router setup in my den, less than a foot away from the outside window. If I goto my car in the driveway, 75ft (max) from the router itself, I don't even pick up a weak signal. Why is this? I feel like I'm running on 802.11b with the range I get. Speeds seem to be at G speeds but still, the distance seems really false. Anyone else experiencing this?
802.11b and 802.11g have the same effective range.
http://en.wikipedia.org/wiki/802.11
i have the same issue. i have a linksys router, but it might be crap. Ill swap and see what happens
@coolb, sorry, meant to type a, just had b still in my head from looking up the g1's specs.
I have a Belkin N1 Wireless Router, most definatly not a POS And I mean it can pick it up from other rooms, but it seems when i go out of my house it just says no to me.
Either way I'm still under 40m from it, I wouldn't expect any more than 15m, maybe 20m, and like i said its right next to a huge bay window that I'm in direct sight of.
Try changing your router's channel or something. Maybe too much interference.
i have a belkin b/g and get no or 1 bar of wifi signal in my house. my buddy has the same basic router, but the n model and my meter is full and the connection was fast. I am definitely getting an N router in a week or so. i havent had any problems with the last couple of belkin routers i have had, so it will prolly be them.
I have a belkin n1 vision router, and i get signal down the street, about 50 feet away.
i have 3 routers, a 2wire gateway, a crappy netgear and a linksys, and on all 3 sometimes i get great signal sometimes i get low signal, i think the wifiradio no the g1 reacts based on battery life, i could be wrong but its just random like that... prob something that will be fixed on future firmware updates.
It can be anything not just the G1 but what is around, between you and the router, which way the antenna's are pointing, what is near the router. Honestly... I had a microwave between the router and one desktop and it always had issues even when the microwave was off... I moved it and signal came back and no problems. So just because it is off it could still impact the router.
i cant get any wifi network even from 2 feet away.
I had the same problem with my linksys wrt54gs till I went to do some searches about firmware on it. I came across a free firmware site that replaces linksys original firmware and worked great after I installed it. It was fairly easy to install and a big community for help incase you come across some issues. the website is http://dd-wrt.com. I usually had to reset my router once a week cause of failure to connect issues, but since the change I yet have not to reset my router and the signal is stronger. Its been two months now since.
qtronix said:
i cant get any wifi network even from 2 feet away.
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Go to a computer connected to you router preferable wired and connect to you router(by typing its ip address in browser) it might ask you for a username & pass, you can looked it up online ie google linksys admin password. Usually its admin and there's no password or admin admin etc. Then change some of the settings around until you get it to work . Mess around with the security and the frequency. That's what did it for me.
I have problems with the G1's WiFi as well, it refuses to stay connected for more than 10 seconds at a time to my uni wifi. It'll constantly disconnect and reconnect... I have to turn off the wifi to get any internet usage out of this thing. It works fine with my home router, and my laptop and old winmo phone connect fine to the school network. No idea what's wrong
I'm loving my z3 but for the life of me I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.it's not my wifi as I have tested my note 3 on the same connection and it's the same on other networks.does anyone else have this problem or a solution
simon.n.jonez said:
I'm loving my z3 but for the life of me I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.it's not my wifi as I have tested my note 3 on the same connection and it's the same on other networks.does anyone else have this problem or a solution
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I am struggling with Wifi speeds on mine. I am having to switch to 4g regularly.
I am not too worried yet as I have 8gb data, but eventually i'll be worried as it runs out lol/
The speed tests show a good speed and ping, but it disconnects or slows down/freezes a lot.
I'm waiting on updates.
Thanks for the reply.I get data fine over 4G too.the chappy wifi is annoying as I have wifi everywhere I go...but no 4G signal at home
simon.n.jonez said:
... I cannot get a tidy wifi connection.it doesn't drop the actually connection but just freezes or slows down to an unusable amount.
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Confirmed, same experienced here.
Didn't the z1 have this problem
That may depend on the router or its settings. Had the same "freeze" issue when connected to my AVM 7490 router set to use channel 100 for 5GHz. Ever since I changed it to channel 48 no more such problems so far.
My bluetooth is similarly awful, in both range and functionality.
WiFi constantly drops and freezes, always has a weak connection compared to my other devices.
Sony have always cheaped out on wireless chips for any of its hardware products, especially things like playstation products (PS4 wifi is the worst I've ever seen), but I didn't expect it for a £500 smartphone!
Ditto. Great 4G on a 10GB cap.
But shocking wifi. It won't connect to I my router half the time, and the other half drops the connection after 10 minutes.
Out of various devices it's the only one, and I've had more devices on.
I'll change the chanel, clear dhcp allocations and usual stuff and see if there is any difference
Sent from my D6603 using XDA Free mobile app
Mine seems to have sorted itself out.had excellent wifi at home and up the parents.
Yeah for all their positives sony do pass on some crud wifi chips. Ps4 good example.
Sent from my D6603 using Tapatalk
I seem to of narrowed my problems down to the router at work so Yaay lol.
As for Ps4, I think they're getting some unfair stick. I have mine connected to crappy BT home hub and the wifi connection is excellent.
mega_bite said:
But shocking wifi. It won't connect to I my router half the time, and the other half drops the connection after 10 minutes.
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Swapped it for another router (I got a random duplicate from my isp, glad I kept it) and the problems gone. Mostly. still drops from time to time. but usable
Jonathan-H said:
I seem to of narrowed my problems down to the router at work so Yaay lol.
As for Ps4, I think they're getting some unfair stick. I have mine connected to crappy BT home hub and the wifi connection is excellent.
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It seems to be random. My mate has a launch day model like me, and his WiFi is excellent to his 6 year old Sky wireless G router.
I have the newest homehub, one of the best rated routers on the market right now, and the connection from my PS4 to it is incredibly unstable. Every online game lags horrendously, especially BF4. Plus on my 80mb connection it allows for 3MB/s downloads at most. With an wired connection, no lag at all, and the download speed hits max every time.
The same thing seems to apply to the Z3. So its a sony thing. My first Z3 the wifi and BT were unusable. 3rd Z3, and wifi is the best I've ever used on a mobile device, and I havent even connected to my AC network yet to try. Bluetooth I've yet to try though.
istrikerx said:
I have the newest homehub, one of the best rated routers on the market right now, and the connection from my PS4 to it is incredibly unstable. Every online game lags horrendously, especially BF4. Plus on my 80mb connection it allows for 3MB/s downloads at most. With an wired connection, no lag at all, and the download speed hits max every time.
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AVM Fritz!Box here, newest model, got it when I moved because I'm on a business contract, even though I didn't want it. Has a multiuser NAS, SmartHome and whatnot, and one app for everything.
But when on WiFi with my MacBook Pro, ping times sometimes go up to over 250 ms, then back down to the usual 12. I have no idea why, it doesn't happen when connected to it via Ethernet. Bandwidth itself never seemed to be an issue though, and the Z3 performs great with it though.
TL;DR: Trying a different router can make a huge difference.
I was having the same wifi issues...my network was saved, I kept re typing my password thinking maybe I entered it in incorrectly but kept getting the "Authentication Failed" message. I was able to get the phone connected to my home wifi buy simply hitting the "Forget" option...then it automatically read the IP address and accessed the network...smh hopefully this helps for Everybody else....or some at least
Will I get OTA updates if I don't put a SIM in? I'm on C432B126 right now and I think the seller that installed it for me messed it up, I'm not getting supercharge or fast charge with the included charger just normal charging and wifi has been really slow and spotty, I've tried everything to fix the wifi issues but it's still the same, can someone shed some light on this, thanks.
gtrm said:
Will I get OTA updates if I don't put a SIM in? I'm on C432B126 right now and I think the seller that installed it for me messed it up, I'm not getting supercharge or fast charge with the included charger just normal charging and wifi has been really slow and spotty, I've tried everything to fix the wifi issues but it's still the same, can someone shed some light on this, thanks.
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I am assuming you are using 5ghz wifi. Some phones have issues with high channel >48 5ghz wifi (my lg v20, mi max and the mate9). If you use 2.4ghz only the wifi will improve. However, if you want to use 5ghz goto your router wifi channel settings and set to either channel 36 or 48. Just note the lower channels have poorer wall penetration compared to channel 150+. If you got a large house consider a solution like Google wifi. If you are still getting very poor wifi, then you may have a faulty phone (dislodged antennae maybe).
To get supercharging you will need to use the original charger + CABLE.
Try using the ampere app to see how fast your phone is charging. Anything over 2 amps I would say it is good enough unless you are in a hurry.
azukayx said:
I am assuming you are using 5ghz wifi. Some phones have issues with high channel >48 5ghz wifi (my lg v20, mi max and the mate9). If you use 2.4ghz only the wifi will improve. However, if you want to use 5ghz goto your router wifi channel settings and set to either channel 36 or 48. Just note the lower channels have poorer wall penetration compared to channel 150+. If you got a large house consider a solution like If you are still getting very poor wifi, then you may have a faulty phone (dislodged antennae maybe).
To get supercharging you will need to use the original charger + CABLE.
Try using the ampere app to see how fast your phone is charging. Anything over 2 amps I would say it is good enough unless you are in a hurry.
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I tried both 2.4ghz and 5ghz with no luck and I only get normal charging speeds with the included charger+cable, no fast charge or supercharge, charging to full takes nearly 3 hours.
gtrm said:
I tried both 2.4ghz and 5ghz with no luck and I only get normal charging speeds with the included charger+cable, no fast charge or supercharge, charging to full takes nearly 3 hours.
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Then take to a service centre, probably a faulty charging port/electronics and dislodged wifi antennae.
The WiFi on the Mate 9 is the best I've ever used.
I'm sitting in my car outside the house to send this, and I've never been able to do that with any other phone.
Have to disagree about 5G channels. The higher frequencies are absorbed more by building materials. That's why 5G generally covers less than 2G. If anyone finds the top channels are better than the lower ones it will be due to antenna variations in the router or the handset.
RR-99 said:
The WiFi on the Mate 9 is the best I've ever used.
I'm sitting in my car outside the house to send this, and I've never been able to do that with any other phone.
Have to disagree about 5G channels. The higher frequencies are absorbed more by building materials. That's why 5G generally covers less than 2G. If anyone finds the top channels are better than the lower ones it will be due to antenna variations in the router or the handset.
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I've heard Huawei phones in general have great signal as well, perhaps I just got a bad unit. I'm sending mine back for an exchange since it'd really be an excellent phone without these two issues.
I had been thinking of adding a WiFi extender to provide coverage when I'm working in the garage. I don't need to now - the Mate 9 works fine in there.
Having a similar problem and I'm thinking it's an incompatibility issue with my Asus N55U. Every other device in the house connects at full 300mbit over 5ghz and 150mbit at 2.4ghz to my modem but my Mate 9 maxed out at 72mbit over 2.4ghz and 150mbit over 5ghz.
The big problem is the 5ghz wifi drops to 7mbit within a few seconds, doesn't matter where in the house I am, yet it always says excellent signal. 2.4ghz stays at 72mbit but my internet is 100mbit fibre so it's still not ideal.
I've tried different 5ghz channels (right now on 40), tried N-only, 20 and 40mhz, changing wifi names, changing security type and factory resetting the phone. Nothing has worked, I get an intermittent 50KB/s to 400KB/s from the phone at 5ghz, yet I connect my laptop to the 5ghz, get a solid 300mbit and download at 11MB/s with the same distance to the router.
Going to purchase a new router and hopefully this will resolve the issue otherwise I'll be sending the phone back.
I had the same problem (about wifi) I did lots of test with my mate 9 , 2 p9lite and my ipod 5g just my mate 9 had low results sometimes half download and upload than the other devices and always a really high ping 3 or 4 times more than the other devices. I wrote to amazon and also to huawei for describe this problem and they decided to replace it so I will receive the new one tomorrow. Them said nobody report this issue about a software error so they think this is an hardware factory problem. Hope you can solve it asap like me
zuuus said:
I've tried different 5ghz channels (right now on 40), tried N-only
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I assume you're running DD-WRT? Try channel 36 and NA-Mixed.
Sent from my MHA-L29 using XDA Labs
Did the new router fix your problem?
zuuus said:
Having a similar problem and I'm thinking it's an incompatibility issue with my Asus N55U. Every other device in the house connects at full 300mbit over 5ghz and 150mbit at 2.4ghz to my modem but my Mate 9 maxed out at 72mbit over 2.4ghz and 150mbit over 5ghz.
The big problem is the 5ghz wifi drops to 7mbit within a few seconds, doesn't matter where in the house I am, yet it always says excellent signal. 2.4ghz stays at 72mbit but my internet is 100mbit fibre so it's still not ideal.
I've tried different 5ghz channels (right now on 40), tried N-only, 20 and 40mhz, changing wifi names, changing security type and factory resetting the phone. Nothing has worked, I get an intermittent 50KB/s to 400KB/s from the phone at 5ghz, yet I connect my laptop to the 5ghz, get a solid 300mbit and download at 11MB/s with the same distance to the router.
Going to purchase a new router and hopefully this will resolve the issue otherwise I'll be sending the phone back.
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I am having the same symptoms that you are on my Mate 9. Did you buy a new router, and did it make any difference in the wifi performance of the Mate 9? If so, could you please share which router you are using? Thanks.
---------- Post added at 04:46 AM ---------- Previous post was at 04:34 AM ----------
olomarco said:
I had the same problem (about wifi) I did lots of test with my mate 9 , 2 p9lite and my ipod 5g just my mate 9 had low results sometimes half download and upload than the other devices and always a really high ping 3 or 4 times more than the other devices. I wrote to amazon and also to huawei for describe this problem and they decided to replace it so I will receive the new one tomorrow. Them said nobody report this issue about a software error so they think this is an hardware factory problem. Hope you can solve it asap like me
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Click to collapse
Hi just wondering if your replacement mate 9 was any different as far as Wi-Fi goes compared to the one you posted the problems about. I have 2 mate 9's with similar symptoms (10 times higher ping and 3-4 times slower transfer speeds compared to laptops and other Wireless A/C phones), so just trying to figure out whether they are all going to have this problem or if I happen to have defective units that would be fixed by replacement.
I am having the same symptoms that you are on my Mate 9. Did you buy a new router, and did it make any difference in the wifi performance of the Mate 9? If so, could you please share which router you are using? Thanks.
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I ended up buying a Linksys WRT1900ACS router, the Mate 9 now connects at 433Mbit to that even though my other devices connect at near 900Mbit. Still, my internet connection is only 100Mbit so 433Mbit is fine, and certainly better than 7Mbit.
But in case you were wondering the Oreo update didn't fix the issue, so I'm guessing it's a hardware issue. Haven't really bothered investigating it further after getting the new router.
So this must be inherent with the phone. I can't be alone in this right? The Wi-Fi loses connection due to Bluetooth being on at the same time. At least I've never witnessed any issues with bt off, and I've had this phone now over a year. Maybe it's not so specific to this phone? Well I don't remember it ever happening like this with previous phones. works most of the time but not enough. I have some Wi-Fi reconnect widget I use but it's still annoying obviously. Anyone have a solution?
juntjoo said:
So this must be inherent with the phone. I can't be alone in this right? The Wi-Fi loses connection due to Bluetooth being on at the same time. At least I've never witnessed any issues with bt off, and I've had this phone now over a year. Maybe it's not so specific to this phone? Well I don't remember it ever happening like this with previous phones. works most of the time but not enough. I have some Wi-Fi reconnect widget I use but it's still annoying obviously. Anyone have a solution?
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My G5 haven't had issues with WiFi and Bluetooth being on together. Try WiFi connection that is 5.0 GHz instead of 2.4GHz. Once I had tried 3 HTC 10 phones and when I was connecting to 2.4GHz network then the phone had issues with internet when Bluetooth was on. Once I did some troubleshooting, I was able to solve the issue by connecting to my other band which was 5.0 GHz and that one never gave me any issues.
Ah thanks. That's probably it. But I don't have a better modem to test with. Ill keep that in mind though if I decide to upgrade
If you're still watching this thread, and are still having problems, install the Wifi Analytics Tool and see which channel is the farthest from any other signals (neighbors), then connect to the router (or modem/router if that's what you have) and change the channel to that one. The stronger wifi signal may get through even with Bluetooth making noise.
Whenever wifi is connected and I'm using my Bluetooth headphones my internet speed drops from around 70mb/s to 2mb/s; it can also disconnect the wifi as well
This occurs also in safe mode
Is it something with the android os? Because this never happened with my old iPhone
I am not a google pixel 2 owner, i have a mi a1 oreo 8.0 january update and i noticed the same problem when my bluetooth headphones are connected
Agree. I came across this post. When speed testing my device with blue tooth on I get 20mbps down. Turned it off and I was getting over 69mbps down. I have 100mbos internet service. Turned blue tooth back on. The test was slow. It would certainly appear Bluetooth being on slows the wireless.