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Anyone else having issues with 5GHz wifi becoming unresponsive and needing to be turned off and immediately back on to kick it into working?
I've got Smart Network Switch and Download Booster (switch to mobile data if wifi is no good; use wifi + LTE) both switched off, so they shouldn't be a factor.. I even switched them back on and then off just to be sure that they were in fact off.
After a painful day spent trying to transfer data to the new phone, and installing all of my usual apps - having to disable and renable wifi at least 50 times throughout the day - I decided to switch from using my 5GHz wifi to 2.4GHz (same router), and it now seems fine. Switching back to 5, and I end up back with the same result - wifi will work fine for a while before stopping.
My Galaxy S5 has no issue using the 5GHz (and neither do any other devices I have), so it doesn't appear to be the router (Asus RT-AC87U) at fault unless there's just some compatibility issue with the S6.
Phone is G920I (Australian version, 64GB)
Kaibosh said:
Anyone else having issues with 5GHz wifi becoming unresponsive and needing to be turned off and immediately back on to kick it into working?
I've got Smart Network Switch and Download Booster (switch to mobile data if wifi is no good; use wifi + LTE) both switched off, so they shouldn't be a factor.. I even switched them back on and then off just to be sure that they were in fact off.
After a painful day spent trying to transfer data to the new phone, and installing all of my usual apps - having to disable and renable wifi at least 50 times throughout the day - I decided to switch from using my 5GHz wifi to 2.4GHz (same router), and it now seems fine. Switching back to 5, and I end up back with the same result - wifi will work fine for a while before stopping.
My Galaxy S5 has no issue using the 5GHz (and neither do any other devices I have), so it doesn't appear to be the router (Asus RT-AC87U) at fault unless there's just some compatibility issue with the S6.
Phone is G920I (Australian version, 64GB)
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Pretty sure this is a Android 5.0 problem. My nexus 6 has this problem as well. I have the AC68U. I am getting my GS6 tomorrow so I will see if it has the problem then. No problems on 2.4 like you.
Turn off the stupid Smart Network Switching.
noticed exactly the same thing, all other devices in the house are perfect, but the S6 loses connection now and then even when next to the router.
No issues using my 5ghz wifi network and the S6, have not had to disable/enable it once for any reason. Tmobile version.
You might try getting yours replaced, 50 times in a day is insane.
Thanks for the replies guys - oddly comforting to see that some others are having the same issue..
@byronhinson - Can I ask what brand of router you have (since both Prod1702 and I are having the issue with Asus routers + Lollipop)
I have exactly the same issue and on top of that the phone gets laggy when it losts the wifi!
However with classic wifi (not 5Ghz), it works fine all the time!
GS6 32Gb - Australian version as well
Same issue here. I hope they will fix it.
No issues here, 5ghz all day long well when I'm home
Sent from my SM-G925T using Tapatalk
I have a AC68U as well (or the T-Mobile 'Cellspot' version of the same), and my Galaxy S6 stays solidly connected to my 5ghz network all day.
Turn Off Smart Network Switching!
Problem solved..
meboy said:
Turn Off Smart Network Switching!
Problem solved..
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Click to collapse
Tried it already. Problem still there..
meboy said:
Turn Off Smart Network Switching!
Problem solved..
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Click to collapse
Mine was never on
Mine was fine last few days... today i have had to toggle the wifi 3 times... only after reading this damn thread last night though... damn karma.. or virus. Lol. Jk. Hope it can be fixed with a software update.
Comando156 said:
Mine was fine last few days... today i have had to toggle the wifi 3 times... only after reading this damn thread last night though..
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Click to collapse
Look at the silver lining - at least you didn't spend an entire day unawares and having to constantly switch wifi off and on to kick it back into gear, before *eventually* (after all of your transferring of data and installation of apps was done) thinking to switch to 2.4 and having it work as I did
Kaibosh said:
Anyone else having issues with 5GHz wifi becoming unresponsive and needing to be turned off and immediately back on to kick it into working?
I've got Smart Network Switch and Download Booster (switch to mobile data if wifi is no good; use wifi + LTE) both switched off, so they shouldn't be a factor.. I even switched them back on and then off just to be sure that they were in fact off.
After a painful day spent trying to transfer data to the new phone, and installing all of my usual apps - having to disable and renable wifi at least 50 times throughout the day - I decided to switch from using my 5GHz wifi to 2.4GHz (same router), and it now seems fine. Switching back to 5, and I end up back with the same result - wifi will work fine for a while before stopping.
My Galaxy S5 has no issue using the 5GHz (and neither do any other devices I have), so it doesn't appear to be the router (Asus RT-AC87U) at fault unless there's just some compatibility issue with the S6.
Phone is G920I (Australian version, 64GB)
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Click to collapse
I had the same problem and my router also is ASUS AC87U , wifi disconnected problem can solved after upgrade your router's firmware.
but there is a very serious problem I found.
on ASUS AC87U 5G wifi + Galaxy S6 , it drain battery very fast and get very high cpu usage at screen off.
it means the phone always keep running and can't get in sleep mode.
connected to another brand router it just be fine, very stable and no battery drain, So, I don't know this is ASUS's problem or Samsung's, that makes me very annoyed :crying:
hope someone can told me how to solve, thanks!
ryu2964 said:
I had the same problem and my router also is ASUS AC87U , wifi disconnected problem can solved after upgrade your router's firmware.
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Click to collapse
Argh - trying to update the router firmware was the first thing that I tried when I found the issue.. Stupid bloody router kept on saying that I had the latest version, but checking the Asus website shows that there's a later version from 2nd April that requires a factory reset after installing - 2 of the things fixed are around wifi issues..
Updated and so far so good, but I guess a couple of time will tell. I'll keep an eye on battery/cpu usage and see how it goes..
Hopefully a router firmware update will fix the 5GHz issue for others that are having the issue too, at least for those with Asus routers.
For all of you who are having this issue, how is your battery life?
Just got my S6 today, same router as the OP (Asus RT-AC87U) and same problem on 5Ghz. Constantly disconnecting and reconnecting to Wifi.
2.4Ghz works fine
5Ghz work very solid on other devices so i'm not really sure what is the problem.
Galaxy tab S 105 and 8.4 works fine on the same router's 5Ghz network.
5GHz for dummies
I was having similar problems, where two Samsung devices in the house were both having difficulty remaining connected to the AC87U router for any length of time. Sometimes they would continually report Authentication Error but then connect happily after a reboot. Other times, they just would not connect.
In my case, it boiled down to dumb user error. I was using the same SSID for both bands, but had mistyped a character in the password for the 5GHz band and so was only able to connect to 2.4GHz band.
Perhaps this will save somebody else some trouble!
Hi,
I have some WiFi issues. After a time no data can be send and received over wifi, but I'm still connected. I have to reconnect wifi and after this browsing the net is ok.
I have this on 3 different wifi Hotspots
Anyone also have this issues?
I have it too on LG G4. Anyone know how to fix it?
I have the same problem if i move to fast away (about 15m not out of range).
It could be my dual 2.4GHz/5GHz Network, but I'm too lazy to test it
siedenburg said:
I have the same problem if i move to fast away (about 15m not out of range).
It could be my dual 2.4GHz/5GHz Network, but I'm too lazy to test it
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I have it on both 2,4 and 5 GHz.
The last hour I can't connect to any SSID. And suddenly it works.
I Hope, that this is a software/firmware issue and they fix it in the next update that hopefully come soon.
Boy, am I glad you are making this thread to report on this issue! I am having the very same problem and it is driving me bonkers!
I am trying to review this device for my YouTube channel and this wifi issue is NOT helping. So far I have tried booting in safe mode, connecting to other wifi networks and reconfiguring my internet to no longer bridge together the 2.4&5 GHz bands.
What I am finding is that safemode has no effect but I can connect to my in-law's network just fine. When I changed my network settings I was able to show that it simply just doesn't want to fetch data from the 5GHz band. It works just fine on the 2.4GHz band but now I am not enjoying my potential wifi speeds. Sony really needs to fix this. The last thing I was going to try was doing a factory reset on the device but I don't think it will matter.
If you have wifi issues, try to change channel, etc- from 13 to 11, or try update wifi firmware.
June update is around the corner, highly likely next week. That one might include fixes also.
But as an established youtuber I would reach out to Sony directly to get confirmation on the issue and potential fix.
Also place to get direct answers would be talk.sonymobile.com
I cant say I've had any issues, but I'll keep an eye out. I've streamed music and radio stations for hours with no issues, and I'm guessing this problem would present itself there.
I can confirm I am also having this issue on more than one wifi connection.
I hope this is a software issue.
I can't explain, but the last 2 days no issues. WiFi works without problems on both 2,4 GHz and 5HGz.
Also the "bug" in battery stats with high WiFi time (more than 300 days!!) is gone.
I also have a wifi problem , but I have two access points linksys ea4500 and wrt1900ac on the first one it works perfectly on the second one stays connected but there is no internet, My issue specifically applies to wifi ac otherwise it works well... similar to my pervious lg g4
Same here. I can confirm that this can happen even on 2.4 or 5ghz wifi networks and that it's not a channel issue because I live in countryside with barely any other wifi networks.
But the problem is so much strange. For example, it will stop to work randomly when transfering data, watching youtube videos or such things but this never happens when using chromecast. I can pause, play, the videos, etc. with no issues. Like if it needed some heavy traffic to start having issues.
schickel said:
I can't explain, but the last 2 days no issues. WiFi works without problems on both 2,4 GHz and 5HGz.
Also the "bug" in battery stats with high WiFi time (more than 300 days!!) is gone.
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Click to collapse
Yup, that bug has mysteriously disappeared
Sent from my ONEPLUS A3000 using Tapatalk
Same issue on my xz premium. Using both 2,4 and 5GHz at home. Having the issue also on all of my 3 WiFis at work.
WiFi is draining out my battery. 60% or more and around 30days of usage (having my device for a week now)
At the same WiFi at home are several devices connected without any issues. Xperia X compact, Z5 compact, ipad, Sony Soundbar. Sometimes my XZ Premium shows me "connected to WiFi without Internet"
This is the worst Xperia experience ever
Hej, I have create a sony mobile post about our issues with xz premium wifi problem, if we post in sony mobile support page there will higher chances to be fixed.
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-issue-xz-premium/m-p/1230685#M1073
marcoplo said:
Hej, I have create a sony mobile post about our issues with xz premium wifi problem, if we post in sony mobile support page there will higher chances to be fixed.
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-issue-xz-premium/m-p/1230685#M1073
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I've also posted the same. And many others also. Let's see what happens
My WiFi says it's been running for 34 days+ but my connection on 2.4 has been good and solid from the start. I have no problem with there being an internet connection. I am fairly certain that the two issues are related in some way and some are having more problems than others.
I haven't had any problems, but then I did a complete reset of the phone a few days after I received it. When in doubt, that might be something you can try.
Turn off Smart cleaner.
That's the cause of WiFi disconnection and battery drain.
I have no wifi issues (2.4 only - no 5 for me) but it says that wifi has been running for 669 days. LOL
I sure hope Sony fixes these silly bugs.
Everything is smooth and perfect except Wifi.
I can found close wifi networks (Mobile hotspots created by other phones) but if I try to connect it just saves them, cannot connect to any wifi networks.
And the strength is too low. It is unable to find my room's wifi ...!!
So I am just totally unable to use wifi in my Pixel :/
Also I turn on Hotspot on my Pixel, it turns on but I cannot find it from other devices.
Also upgraded from 8.1.0 to 9.0 but still same issue.
Without Wifi its so miserable experience Any Solution?????
Yeah, same issue. It's a hardware thing. If you've dropped your phone either the cable came loose or the PCB board is off. I threw mine before (long story) but can't use wifi nor Bluetooth without being close to what I'm connected to.
I just don't feel like fixing it considering the pixel can break by repair. Plus, my 6p is my DD anyway
Dang, I gave my sister this phone and this problem just appeared. Time to look for a new phone for her.
Ok, being real for a second, this worked and I know it is a VERY BAD workaround but can help in a pinch.
I bought a refurb pixel on woot. Took a while to get it because it was sent to a friend's PO box and then brought to mexico, ergo no warranty.
Unboxed it and had this exact same issue; little to no signal on very few wifi hotspots and just "saving"
Seeing as this might be hardware related as @creep138 mentioned, I tried the following:
PRESS considerably hard on the point that the antenna connector should be.
After a couple of seconds of force and massaging, wifi came on and connected.
I KNOW this is a bad idea, I KNOW this might cause several issues on the long run, but if you have it sitting in a drawer doing nothing because of this issue, give it a try.
For reference this was done on a Verizon Black Pixel. The small one. and the point to apply pressure to is about half an inch below the camera and flash module.
Hope this helps
minhaz.sourav said:
Everything is smooth and perfect except Wifi.
I can found close wifi networks (Mobile hotspots created by other phones) but if I try to connect it just saves them, cannot connect to any wifi networks.
And the strength is too low. It is unable to find my room's wifi ...!!
So I am just totally unable to use wifi in my Pixel :/
Also I turn on Hotspot on my Pixel, it turns on but I cannot find it from other devices.
Also upgraded from 8.1.0 to 9.0 but still same issue.
Without Wifi its so miserable experience Any Solution?????
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Status update:
After doing what I have already described, that helped to connect to the wifi at my workplace. Nonetheless I didn't have suck luck with my home wifi.
After reading here and there, some users reported the device connecting to 5Ghz wifi no problem. My work is indeed 5Ghz and my home is 2.4
After unpacking and installing a 5Ghz capable router, the pixel connected no problem to it (after applying the aforementioned pressure)
Hope this helps
Hello all!
I have a S10e, running stock Android 10. The wifi at my house constantly disconnects and reconnects, rendering my phone as virtually useless, as it switches between my mobile network and wifi. I have tried all of the trouble shooting I've found online, just short of a full backup/master reset. I'm trying to avoid that.
Does anyone have any idea what may be causing this? Better yet, how can I fix it? I'm rather annoyed, as I've had several Samsung Galaxy phones that have had minor issues, but nothing as annoying as this. I'm about to buy another model phone.
Thanks in advance
settlethestorm said:
Hello all!
I have a S10e, running stock Android 10. The wifi at my house constantly disconnects and reconnects, rendering my phone as virtually useless, as it switches between my mobile network and wifi. I have tried all of the trouble shooting I've found online, just short of a full backup/master reset. I'm trying to avoid that.
Does anyone have any idea what may be causing this? Better yet, how can I fix it? I'm rather annoyed, as I've had several Samsung Galaxy phones that have had minor issues, but nothing as annoying as this. I'm about to buy another model phone.
Thanks in advance
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Click to collapse
Hi, I have the S10e G970F_MMI - Singapore Snapdragon. Similar issues with wifi and bluetooth turning off immediately after update. Got one message from Wi-Fi control history that said Google Play services turned off wi-fi. I tried disconnecting Play services but that did not help however I am suspicious that it might also have something to do with Bixby Routines. Tried Samsung but no help as my phone is only 13 months old and 1 month out of warranty and I am not in Singapore but stuck in UK. Like you, I am a long time Samsung client with phones, tablets and TV's but I have now lost confidence in them. I tried factory reset and reflashing the custom ROM but no luck. I do hope that you can resolve your wi-fi issue and have a wonderful New Year.
Apparently, Samsung admitted the S10 series suffers from this issue. I noticed it on mine, just in the last month or two, disconnecting intermittently roughly every 30 minutes. I thought it might have been my router, but I realized it's definitely my phone (S10e US snapdragon).
Nothing I tried fixed it. I did disable "wi-fi power saving mode" and wifi auto connect (I have tasker auto re-connect wifi when it disconnects).
I do have "wi-fi san throttling" enabled in developer options, which shouldn't have anything to do with this. HOWEVER, you might try "wi-fi safe mode" under developer options and see if that helps keep it more persistent.
One other suggestion, though it shouldn't matter, is to try assigning a specific IP address to your phone (do this from your router settings, not your phone). And you can search for other solutions online to cut down on radio interference on your home network. Other devices and neighbors might be disrupting the router signal strength, possibly dropping it below a level that causes your phone to drop wifi.
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
androidfanforever said:
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
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Unfortunately I cannot, as the router I have is from my internet provider. I would have to run that to another router and at that point it's just a waste of money. Thank you for the info though! If I get annoyed enough I may buy a cheap router to see if it fixes the problem.
androidfanforever said:
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
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My Exynos stopped disconnecting after installing OpenWrt on my Qualcomm router
I've been having quite a bit of WiFi issues where my connection seems to die, then drop, then have difficulty reconnecting. After a few minutes, it'll finally reconnect.
For some reason, it has less issue with my guest Wifi.
I'm using the latest Verizon Fios routers and range extenders. Other devices in the house, like laptops and other phones, seem to work fine.
I'm also getting garbling in phone calls. It seems to do this a lot. It's quite annoying, especially in BT. BT streaming works just fine though.
My OP7 Pro didn't have any of these issues.
I'm running a TMo OP9 with the latest Europe image. I had the problem on the global as well. I am rooted with some Magisk modules loaded, but disabling those didn't change anything. Neither did resetting the network settings.
Anyone have ideas?
Thanks!
I can confirm im having issues but not on wifi. Im having issues with mobile data speed. BT calls as well when im in the car.
On my Chinese LE 2110 i do not have any connection problems. It's the opposite, super stable an and fast, using a lot of Bluetooth and wifi.
infamousvincci said:
I can confirm im having issues but not on wifi. Im having issues with mobile data speed. BT calls as well when im in the car.
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In our Odyssey minivan, BT will drop midcall, then try to reconnect. In the meantime, the call switches back to my phone then eventually back to the BT. It's confusing for a minute.
It's caused the head unit to reboot a couple times as well.
Streaming music over BT though? Flawless.
Superguy said:
In our Odyssey minivan, BT will drop midcall, then try to reconnect. In the meantime, the call switches back to my phone then eventually back to the BT. It's confusing for a minute.
It's caused the head unit to reboot a couple times as well.
Streaming music over BT though? Flawless.
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Exactly my issues. On my kia seltos it happens exactly like that. Midcall back and forth.
infamousvincci said:
Exactly my issues. On my kia seltos it happens exactly like that. Midcall back and forth.
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Sounds like a bug. Hopefully they fix it. It doesn't seem to have the issue in my Civic, but it's a little newer.
I'm thinking the wifi issue may be my rabge extender. Seems to work better when I'm downstairs closer to the router.