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Hey Guys, first time posting...
My Fuze has been great, except when it comes to sending and receiving sms messages... I can't!!... and if I go Start/Messages none of my original text messages from my Sim are there.
It makes me think that the phone and sim card aren't communicating properly?... although I can receive and make calls... could it be something that needs to be changed in the registry? I have installed PHM Registry Editor but don't know what I need to change.
Also, I have TouchFlo on the phone and when I slide the menu tab to messages, I can see new messages that I have received (yes that's right, I receive msg's through touchflo, but no other way!), and they are stored on my phone and not my SIM! AND it doesn't notify me when a new msg comes in which is very annoying!! And the same problem... I can't send messages
So in summary, I think the texting side of the phone it not correctly setup and needs to communicate with my SIM card.. I assume it is a registry change that needs to be made?
Please help...
Thanks, Seireon
seireon said:
Hey Guys, first time posting...
My Fuze has been great, except when it comes to sending and receiving sms messages... I can't!!... and if I go Start/Messages none of my original text messages from my Sim are there.
It makes me think that the phone and sim card aren't communicating properly?... although I can receive and make calls... could it be something that needs to be changed in the registry? I have installed PHM Registry Editor but don't know what I need to change.
Also, I have TouchFlo on the phone and when I slide the menu tab to messages, I can see new messages that I have received (yes that's right, I receive msg's through touchflo, but no other way!), and they are stored on my phone and not my SIM! AND it doesn't notify me when a new msg comes in which is very annoying!! And the same problem... I can't send messages
So in summary, I think the texting side of the phone it not correctly setup and needs to communicate with my SIM card.. I assume it is a registry change that needs to be made?
Please help...
Thanks, Seireon
Click to expand...
Click to collapse
First off, Have you installed a different ROM and second did you recieve a new SIM card with your new FUZE?
no sms
RxS2K said:
First off, Have you installed a different ROM and second did you recieve a new SIM card with your new FUZE?
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Click to collapse
I have the same problem and emailed ATT, their response was that if the SIM that I have is 3G it should work fine on the phone. I need to call tech support with ATT to see if they can troubleshoot, as I will not exchange the phone due to some investments in it already like invisble barrier. If there is a issue with the SIM that I should be aware of please continue this thread as I know that there are many in the same hole. Thank you.
more info
Spoke with ATT CS the sim card has to be matched to your phone in order for it to work properly, I can send and receive mms and sms messages now.
ok same problem again sms, stopped working,
new developments I have been able to figure out that the problem is associated with the media net connection. once media net has established a connection, sms stops working. I have been unable to send multimedia messages, what I will try next is to try by flashing another ATT/Cingular ROM to see if the issue disappears, if it does then is a software issue, if it does not disappears then is a hardware issue and I'll have to change the phone for another.
I'll post in a few hours.
Í've been having the same problem with my phones. Every 3-4 weeks I will lose the ability to sms. I go to att online chat support and they reset my phone. I believe it is related to att's account systems because it happened once before I got the fuze and it occurs on every phone on my account. Ít's getting to be a hassle to swap my sim into my "dumb phone" to call att for a resolution. I might have to get the pda plan so I can gripe about it more.
Ok I have PDA plan.
Flashed the following ROM
http://forum.xda-developers.com/showthread.php?t=466219
Everything is working like a charm. I opted to flash that custom ROM because of its great reviews and apparent lack of issues. I'm still testing it, but so far is all good. I'll update if issues regarding this thread come to light. Thank you.
Having the same problem
Same problem here, although I can send text messages, my picture messages are hit and miss (miss in the beginning). ATT had me go in get another SIM card and do a hard reset... this kind of fixed it... now I can send/recieve sometimes.
I'm interested in hearing if the new ROM fixed this in the long run (not just for the first few days).
Hey,
got the same problem aswell now!
Flashed the same ROM, and now I can't send any SMS anymore. Before the flash I was able to (flashed from stock)
Would love to hear if you got it work! I'd like to know the solution!
Thank you
- luikki
4 days of testing and still working perfectly, if you have issues with sms, or voice mail, please check that you have the right numbers on the Voice Mail and Text Messages services, at
Phone, Options, Services. For Att in US they should be the following:
Text Messages Service Center: 13123149810
Voice Mail: ""write your account cell phone number""
Hope this helps. Thanks.
i had this problem when i first got my fuze.. sometimes the touchflo messes up when installing and a hard reset solved my problem..
Update, no problems so far everything is working like a charm. Thanks.
still have that same problem
i lost the ability to send or receive sms after i flashed my phone for the second time.
first time from stock, did rre fuze 4.5 special edition.. sms worked like a champ.
second time changed to romeos and things stopped working for sms altogether. weird thing is i can do that whole call "get numbers used" in my contacts, and it will text me how many minutes i have.
i cannot send nor receive any messages. iam getting frustrated with this because no one really seems to have an issue.
i just did two hard resets, flashed to rre fuze 4.5 special edition, and still cannot get anything to work.
i read somewhere that turning 3g off worked. it did not.
my voice mail and text message service reads as follows
text messages service center: +1 (312) 314-9810
is it supposed to read like that or what?
please advise.
Problem
I'm having the same problem with SMS, I can't send or recieve any pictures, audio files through messages, nor can I recieve or send bluetooth files once connected to another phone via bluetooth, does anyone have a answer to that?
btw I have flashed my phone at least 4 times. different rom versions until i found one i liked. Now i am barely noticing I can't sms
I am very new to Android coming from Palm Pre and I purchased Droid Pro and activated it with Page Plus everything seems to work fine except I can't receive or can't send any plain text messages any kind. I haven't been able to receive or send any ever since I got this activated. I have tried everything I could.
I did activation multiple times and still no luck! I am very frustrated at this point and don't know what to do. I really love this phone and it works great including web data, calls but the stupid text messages will not work at all.
As soon as I send a text message I get an instant error message saying text message not sent and it does that for every message. This is just driving me insane since I text more than I talk.
I am getting close to my last resort is the reset this phone to factory which I don't know how to do. My brother uses Droid 2 Global and Fascinate on Page Plus Wireless with no problems. I tried calling multiple sources and no one is willing to help me.
Please help me if you can.
Anybody here know what I can do? I am so frustrated. I know I am missing text messages right now. I hate to go back to Palm... and this is the only Android phone from Verizon that I like so far. I love the keyboard but without being able to send or receive text messages this thing would be worthless for me. I text more than I talk.
This are just random guesses, but i thought i would try:
- wrong sms format (UTF-8?)
- wrong number/address for sms central in settings?
Fixed!!!
After days of fighting with it I got it figured out by process of elimination. For Page Plus Wireless under "Wireless & Network Settings" > "Mobile Networks" > "Network Mode" - needs to be set to "GLOBAL" and not "CDMA" like I thought and after this all my text messages are working properly.
This may be useful to someone later on.
Now if I can get rid of all the bloatware that this Droid Pro came with without rooting I would be very excited. I love this phone so far even though I am missing the true multi-tasking but I am sure I will get used to. I am already getting used to Android and it's only been a few days
Root it and change build.prop
change in system/build.prop
ro.telephony.gsm-routes-us-smsc = 0
This will solve sms problems
igorb81 said:
I am very new to Android coming from Palm Pre and I purchased Droid Pro and activated it with Page Plus everything seems to work fine except I can't receive or can't send any plain text messages any kind. I haven't been able to receive or send any ever since I got this activated. I have tried everything I could.
I did activation multiple times and still no luck! I am very frustrated at this point and don't know what to do. I really love this phone and it works great including web data, calls but the stupid text messages will not work at all.
As soon as I send a text message I get an instant error message saying text message not sent and it does that for every message. This is just driving me insane since I text more than I talk.
I am getting close to my last resort is the reset this phone to factory which I don't know how to do. My brother uses Droid 2 Global and Fascinate on Page Plus Wireless with no problems. I tried calling multiple sources and no one is willing to help me.
Please help me if you can.
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Click to collapse
Hey all. I know similar questions have been asked, but I've yet to figure out a solution to it. I just ported my number from verizon for this phone. As we know, the Tmobile version's stock messaging app doesn't support group chat, so I chose to use Google Messenger. I've been missing messages in group chat since day one. I will get about 60%, sometimes as low as 20%, or the messages. The rest will just never come in. The issue also occures in standard picture messages and texts, but are much less frequent. This is incredibly infuriating, as the tech support has no idea what the solution is, and sony thinks it's tmobile's issue.
Things I have tried:
1. Set the APNs to be ipv4/6.
2. Use Textra with tmobile fixes.
3. Turn off wifi calling.
4. Turn off wifi.
5. Change sim cards.
6. Disable stock messaging app.
7. Disable voLTE.
I'm at my witt's end with it, and no tech support will give me an acceptable solution. Has anyone had this issue, and maybe know a way to fix it? I'd appreciate any input you can provide.
Thanks!
Edit: also, I did not come from an iPhone prior to switching. The issue doesn't seem to be limited to iPhones, but they're the only ones I tend to group chat. And finally, the phones are on Verizon and at&t.
I'm having the exact same issue. It's frustrating and I will be returning the phone soon.
Sent from my D6616 using Tapatalk
I'm getting mine, they come in as not downloaded, soon as I hit download I get them all after that
I think I might have fixed it, but I don't know what caused it to begin with. After doing a factory reset on the phone, all of the group chat seems to come in and in the right order. I don't know if what application was causing the conflict, if there was any. But it seems to be working for now...
For those having the issue, maybe try that. Also, change the APN type to ipv4/6. I'll report back if there's any change or if I figure out the conflict.
I too did a factory reset but the stock messaging app does not support group texts correctly. Either on cell or WiFi calling. It slowly reverts back to missing texts with continues usage until you factory reset again.
Sent from my D6616 using Tapatalk
T-Mobile Missing some group chat sms texts
I'm having the same problem with my T-Mobile Z3. I think the problem is with T-Mobile, not the phone but I haven't been able to figure out what is causing it. I thought it was poor reception or Wifi Calling, but even with WIfi Calling off and Personal Cell Spot boosters, I still miss some. Otherwise, I love the phone.
As other users have said, this wasn't a permanent fix. My phone stopped rceiving group chat properly overnight, so now i'm back to square one. This is infuriating.
welcome to the jungle man. more and more i believe the problem is due to the phone and how it fetches mms. maybe it has to do with power management. because why would we get them all correctly after factory reset and slowly it starts dropping mms again. so strange.
---------- Post added at 08:58 PM ---------- Previous post was at 08:49 PM ----------
jayact
have you had mms issues with other phones on tmobile? i briefly had a m8 but had faulty bluetooth so i had to return it. didnt have time to really see if it had mms issues too.
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
cschmitt said:
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
Click to expand...
Click to collapse
but i dont have stamina mode on. is it on by default? it says off on power management. i even disabled "queue background data"
still missing mms.
since family is in town for thanksgiving i have family members with different iphones and android phones with carriers on sprint, sprint/republic wireless, and verizon.
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them. i disabled imessage on her phone and then her mms came through. reenabled imessage on her phone and mms still came through. no idea if this was coincidence or i actually did something important. i think i'm sending the phone back for nexus 6. if it has trouble then i have to jump ship from tmo.
regulator207 said:
but i dont have stamina mode on. is it on by default?
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them.
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Click to collapse
Stamina is off by default, so that's probably not the issue.
Maybe check your detailed usage by date and sender on TMO website to see if they show receipt of the missed messages, that would give an indication if it's a TMO issue or something with the phone.
Make sure your APN is set correctly. Mine was not set out of the box. Google it or search T-Mobile support page for correct settings. After I set APN it works flawlessly. Even group messaging.
I'm having the same problem and it's aggrivating not knowing if you missed messages.
It's not just group messages but regular messages.
Regulator (and others),
To answer your question, I'm a new tmobile customer. So, I haven't had this issue om Verizon. That said, I checked the messaging logs on my account, and it seems to actually be missing on their end. These groupchats I am missing aren't even being reported on their end. I'm planning on calling their service again to give them the details. I wish there was something else I could update with. This can't be a software issue at that point, right?
I have the same exact issue, word for word sadly, yesterday was the worst, people kept telling me that they couldn't get a hold of me, i restart my phone and BAM 20 texts blitz my phone from 2 days before -.-
TLDR
After turning off VoLTE (Settings > call settings > un-check Enable VoLTE) i seem to have no texts struggling to send still need to test group chats
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
FWIW - i came upon this thread googling the same issue, but i have a nexus 5 on tmobile. i think it is the service, not the phone. getting ready to call t-mobile now...
Switched to Tmobile from Sprint 2 weeks ago. I am having the exact same problem with MMS/Group texting on my new stock Z3. I have confirmed that I am definitely not receiving all group messages. Turning off WiFi calling didn't help, turning off Volte didn't help, Stamina mode has never been on. I've tried using Textra and Google Messenger and Hangouts. I would say I get about 50% of the group messages sent to me. When I do get one it shows up in the threaded group message ok but I'll also have a notification from the individual (one-on-one) thread with the person that just sent the message and it shows as download failed.
jayact~ said:
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
Click to expand...
Click to collapse
I've been having the same issues that you (and others) have described. That is, missing group messages, some sms messages delayed significantly (sometimes a day or more) before I receive them, cannot download mms messages, etc. I am also a former Verizon customer, but have never had an iPhone.
Before I trade in my Z3 for a refurbished model, has the new phone permanently fixed all your messaging issues? If so, which messaging app are you using now? Hangouts? Textra?
Thanks so much. This is an incredibly frustrating issue. Such a fundamental phone function.
I'm waiting for 5.0 to come out. People are speculating that the messaging in lollipop will fix this issue.
Ok so my p40 pro arrived today and i put my sim card in (using straight talk byop at&t sim). i can make calls and use data , i can also send text messages. but the phone will not receive any text messages.
so far i've did the following
factory reset the phone
reset network settings
tried manually entering APN settings
i even tried using Textra
None have worked, whats weird is i got rid of my Mate 30 pro last week and texting worked fine on that phone. Anyone have any suggestions that may help fix the issue?
Ok so i figured out the issue ,and thought id post it here in case anyone has the issue and gets frustrated not being able to receive messages .
so apparently now you have to treat google messages like apples iMessage. you have to "diasble" chat features on google messages before switching sim into a phone that doesn't support google messages natively. i wasn't aware of this needing to be done especially since i had a mate 30 pro 2 weeks ago that i stuck my sim in and it worked perfectly with texting.
so just a heads up if anyone has this same issue like i did.
I imagine the network message settings are wrong, here in the UK they have outgoing and incoming settings, I would compare the message service number from your old handset
EatSleepTechRepeat said:
I imagine the network message settings are wrong, here in the UK they have outgoing and incoming settings, I would compare the message service number from your old handset
Click to expand...
Click to collapse
i found out the issue (noted in my 2nd post) it was actually due to google messages "chat" . but thanks for the suggestion still
MixEvo said:
i found out the issue (noted in my 2nd post) it was actually due to google messages "chat" . but thanks for the suggestion still
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Click to collapse
any time, ive had issues similar in the past, chopping and changing sims in the past. Glad its sorted! :good:
Since I swapped my sim into this T-Mobile branded Z Flip 3 I've been getting a "<Subject: NoSubject>" line on top off all my MMS. Getting it on group text on every text, since group texting uses MMS.
Was just wondering if I'm the only one getting this, since I didn't find this on my search?
man... I guess I'm to only one
apatcas said:
Since I swapped my sim into this T-Mobile branded Z Flip 3 I've been getting a "<Subject: NoSubject>" line on top off all my MMS. Getting it on group text on every text, since group texting uses MMS.
Was just wondering if I'm the only one getting this, since I didn't find this on my search?
Click to expand...
Click to collapse
I'm experiencing the EXACT same thing with my new Unlocked Z Fold 3 (that has a T-Mobile sim card installed). I've spent the last 90-minutes on the phone with T-Mobile support, and they are dumbfounded. Next they are going to reach out to Samsung. (If you do a Google search on this subject, you'll see that it goes back years on various Samsung models on the T-Mobile network.. I've not come across any posts that explain how it was ever fixed. Hopefully they'll find a solution for me, and I'll be sure to reply here, if so.)
As a work around, you could try installing a different messaging app from the Google Play store. I went with Textra. The Textra app does NOT display the "Subject: NoSubject" (even though the "Subject: NoSubject" is appearing in the exact same text message when viewed inside of the Samsung Message app.)
Honestly... without sounding bad, I'm at least happy it's not just me.
You can download Google Messages and it will fix that, but then you are giving Google all your text messages also. You also cannot use "text and call on other devices" with google messages.
I'm almost 100% sure that it has to do with their Messages application
This is the only thing I do not like about this phone. Hope TMobile can fix this asap
is "download automatically" turned on from the messages settings?
you should contact T-Mobile
Yeah, it's setup to download automatically.
I did contact T-mobile and they are aware of the issue