Disconnection on Xperia 5 II XQ-AS52 - Sony Xperia 5 II Questions & Answers

Hello guys, and happy new year to all of you!
This is what is happening and what is bothering me quite a bit with my AS52....
I often encounter Wi-Fi connection problems in games when I play it in my room, it disconnects very suddenly, so I checked the WiFi settings, very poor signal strength, are usually with a line or no line. No disconnection problem when I watch series in Netflix. This kind of problems never happened to my previous Xperia xz premium, and WiFi signals were always excellent.
A while ago another problem occurred but this time with mobile data, the game was disconnected very suddenly, it says that there is no internet connection, waiting for the response from the server, I thought it was a problem from the game, but after I closed the game and tried with browser, no connection to internet either. I tried with turning the Mobile data off, turning it on again, not working.. so I tried to reboot it, voila!!! this time the problem is gone!!
An extra problem that I found occasionally: sometimes the recent screen won't show when I hold swipe the gesture bar no matters how hard I try to, but all good after a reboot.
I have been always with sony, previous Sony are awesome on all the way, xzp was a great phone, Z5 wasn't so bad if we don't talk about SD810, great design and good quality. I can't expect so many troubles on this 5II, but it's a unique, beautiful design phone, and seems a phone to last, but I'm liking it less and less for all these problems. Are these problems present in your 5II?
The game I played is the Black Desert Mobile (Global Server).
Device XQ AS52,
Compilation number 58.1.A.5.507
Android 11 November security patch

Related

[Q] WI-FI + Games = Crazy Problem

Hi all,
I wonder if you could help me out.
I’m having a problem while playing games with the WI-FI switched on.
While I’m playing the games every minute or less they keep pausing themselves for no apparent reason. It’s very annoying!
What I managed to figure out is if I switch off the Wi-Fi this problem won’t happen, at first I thought that it wasn’t an issue as I was playing the free version of Angry Birds and with the pauses the game was showing adds but, with the 3D games that I tried (Golf and Spider Man) I was having the same situation.
Does anyone had this problem or know how I can sort this out?
Thanks,
Is your wifi connected to anything?
Maybe it happens when you're phone finds a hotspot or something and the notification comes up??
Thanks for the reply.
Usually I'm connected at home or at work with the Wi-Fi. So I guess the phone doesn't need to search for nearby wi-fi spots.
But while on my way to work/home the phone might be looking for wi-fi spots (btw my 3G is not on) but, I'm sure I'm not getting any alert on the notifications centre and if this is the problem the notitication is not showing on the screen while I'm playing or when I go to the notifications.
Basically, the game that I'm play pauses itself without any warning and it's very annoying.
Dunno what to do
Hmmm dunno then.... Can't really think what else would interupt your game.
Is there anything else running in app manager?
Try playing a video in full screen and see if the same happens
Wifi
Ive notice with 2 phones that they seem to drop their wifi connection, no matter how or where you hold the phone. The wifi signal is 97% its drops then goes 3g then back to wifi. noticed when playing golf over the wifi one would always leave the game with connection failure. Now i can see the icon dropping its extremely annoying. This may be happening with yours and thats what causiong the pause the data transfere changes
Hi Scotty,
thanks for your reply.
I have tried to watch a 3D film and it's okay, no interruptions there.
Regarding the WiFi/3G, my 3G is always off and my WiFi is always on, would might be the case the the wifi drops and the game stops?
Lately the problem didn't happen but I went to options and uncheck "network notification" which was all the time sending me notifications regarding open wifi's nearby.
Anyway, I dunno for sure what is the issue

Bluetooth causing extremely slow wifi

So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Have you discovered anything new? I've had my Verizon m8 since April 2014 and have always left bluetooth on for my fitbit to sync. I only recently started having problems and can't identify any recent update that happened this month that would cause it. When bluetooth is on and a device is connected my wifi performance is very slow - 100+ ms ping, 1-2Mbps up/down doing a speedtest. Turn bluetooth off and speed test again then wifi performance jumps to 20Mbps up/down with 12ms ping times to the same speedtest server.
I have factory reset my phone 3 times, changed wifi channels, tried 2 different routers and 1 access point. None of the wifi changes affected speeds until bluetooth was turned off. It seems to be a little quicker 3-5 Mbps with bluetooth on and no devices paired but still that's not acceptable.
sitlet said:
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Click to expand...
Click to collapse
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
sitlet said:
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
Click to expand...
Click to collapse
Strange issue, but from how you described it, it must be a 3rd party application. What I would do in this situation, is do the factory reset, and download 5 apps at a time. Until you narrow it down to the 5 apps that are causing the issue, then you can narrow it down much easier out of the 5 applications. A pain, yes. but once you figure out the app that's causing the issue, you may decide you don't need it, or you only use it once in awhile and can remove it, until you need it, or possibly download an app ops application from the Playstore and remove the Bluetooth permissions and see if that fixes it.
Best of luck.
Seems to help...
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
So I had been running all my apps on my replacement phone for about a week now, and have had no problems. The other day I officially swapped my sim card into this new phone, and for two days now, it's been fine. Bluetooth and wifi are on constantly, and I see no issues with bandwidth. So who knows why the last two devices had a problem, but for now it seems to be fixed.
Having the same issue, originally posted on reddit and then found this thread: https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/
Turned off bluetooth and it's fine... Will be experimenting with my gf's m8 this weekend.
MJB_One said:
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
Click to expand...
Click to collapse
Thanks for the post. Tried this, but no luck. Hopefully it can work for others
Sent from my HTC6525LVW using Tapatalk
Multiple threads discussing this issue...
http://forums.androidcentral.com/htc-one-m8/565952-app-causing-slow-wifi.html | 2015-AUG-12
http://forum.xda-developers.com/ver...luetooth-causing-extremely-slow-wifi-t3177402 | 2015-AUG-12
https://www.reddit.com/r/htcone/comments/3kr2sb/why_did_my_htc_one_m8_wifi_get_so_slow/ | 2015-SEP-13
https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/ | 2015-SEP-13
https://www.reddit.com/r/htcone/comments/3n8xu1/problems_with_wifi_connection_unable_to_find_help/ | 2015-OCT-02
https://www.reddit.com/r/htcone/comments/3n663y/m8_wireless_downloads_falling_to_the_center_of/ | 2015-OCT-01
Same HTC M8 issue - very slow WiFi when Bluetooth is running
Same problem on an HTC M8... speedof_dot_me speed test shows 96 ms latency with D/L at 0.07 mbps (really!) on an 11 mbps router. Turned off Bluetooth, and voilla! Latency dropped by 85% and WiFi speeds increased by a factor of 60! I suspect an HTC issue since an August or September update... since this wasn't occurring prior to August.
Verizon sent me a replacement M8 that was on 4.x.x android. I updated via on-air update (not rooted) to Lollipop and installed all my apps. Everything was fine. That night, it did a security update and, since then, my wifi+bluetooth were horked when turned on together.
Do, I did a factory reset (which doesn't undo the updates), but since doing the factory reset and installing just the basic Play-store updates 24 hours ago, the problem is not back.
I'm going to slowly add back my normal apps this time.
Solved on one plus one
Hello, i had since two weeks the similar issue. when bluetooth is switchef on (unconnected), wifi is very slow. in the past this different, so no issue with hardware and frequencies. Finally, I found out that it was linked to an App that accesses Bluetooth.
In my case it was the App Accu-Chek, I read in a big forum that it was linked to a Garmin app.
Uninstalling the App solved the issue.
My wife has a similar issue on Stock Galaxy S4 mini with that App.
This is definitely app-related. I tried force closing out of a bunch of apps that weren't related to the video I was playing and it seemed to fix the bandwidth issue with bluetooth enabled. Guess I'll need to experiment with closing certain apps until I find the culprit.
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
clusterchuck said:
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
Click to expand...
Click to collapse
You sir deserve a cookie. Thanks for pointing out the worst app of 2015.
Solved on my Phone!
I used to have the same problem. I am having a Sony Xperia Z1 Compact and a Smartband Talk. At the beginning everything was fine but after sometime (strongly caused by a software related issue) I begin to face the same problem. While bluetooth is on WiFi bandwith dropped to a very little amount (around 0,02- 0,01 Mbits/s). Then I read somewhere, about how to verify whether it is a software or hardware issue via checking it in the Safe Mode. So I unpaired by smartband talk and uninstalled the smartband talk software (smartband talk requires a bluetooth connection for functioning). Then restarted my phone in to safe mode by tapping and holding the power off on the shutdown menu. I downloaded the smartband talk software and turned on my bluetooth and paired my smartband talk again. Then restarted my phone in to normal mode. And voila, problem solved.
It is not a guaranteed method but worth to try.
Wish you good luck.

S6 wifi issues

Hello everyone!
I've recently bought my s6 after killing my old s5 with salt water on a Mediterranean trip (after taking it apart I found out the previous owner had the screen replaced, probably didn't do a very good job of putting the seals back together), and I was hoping that the notifications issue was gone on the s6. Here's what happens: when I get up in the morning I usually start my phone routine by reading the news, maybe watching some videos on YouTube, check on my games, and so on. The WiFi is on all the time when I'm at home. The first time I unlock the screen I only see the default email app notifications, 2 or 3 new emails. Once the screen is unlocked, other notifications show up, like the Gmail app, WhatsApp, tapatalk, and so on. It does this 80 to 90% of the time, maybe once or twice a month I see all my notifications the first time I press the power button to unlock my screen. Going on, half an hour to one hour after reading my newspapers feeds and watching videos, playing my games, there is a noticeable lag whenever I try opening a new Internet tab, or a new YouTube video, or anything that requires the Internet connection. After this lagginess starts, usually within a few minutes my phone behaves like it's not connected to the Internet anymore. The WiFi signal is strong, it stays connected to the router, but I can't use the Internet, it just shows that it's loading whatever it is I've asked it to load at the moment (YouTube video, internet tabs and so on) and remains like that until I disconnect from the WiFi and reconnect. I have to do that for the Internet connection to work again. I've noticed that while on mobile data it doesn't exhibit this issue as much, maybe just the occasional WhatsApp notifications halt, other than that it seems to be working ok.
Before you answer you must know that I'm not using the"do not disturb" mode at all, the router is brand new and it gets a reset every few days . I experience this issue both at my place and at my girlfriend's place, we have different router manufacturers.
I used to get the same problem with the old s5 as well. At first I thought the router was the issue, got a new one, the issue is still there. I also did the wipe cache partition, factory settings reset, different Google account,all with the same end result.
Sorry for the layman terms, I was trying to present the facts as I experience them in hope that the more technologicaly educated of you will know where or why the issue happens.
If you have any ideas or advice that I haven't tried, please share and thank you for reading.
Sent from my SM-G920F using Tapatalk

WIFI problems, very slow and lot of drops

Hello
Since yesterday I am facing weird WIFI problems with my A9.
It's dropping a lot, I can't update apps on Playstore because it will only download 1 or 5% then stop.
Playing Boom Beach it will also stop playing online after 2 minutes.
Same goes for BBM.
When internet is working it's slow.
I restarted the WIFI router, restarted the A9 3 times, cleared dalvik and cache but the problem is still here!
I am getting crazy.
Do you think it's xposed related or it's a problem between the wifi router channels and the A9?
The internet on my PC (using same router) has no problem at all
Ok I uninstall updates of playstore, it looks like it's better, will report back on long term
Edit: Finally it was a problem of ip, my Sony Bravia TV was using the same ip than my A9 thus conflicting

Phone's wifi suddenly stopped working

Hi folks! I have a Samsung galaxy s10e that's given me almost no trouble up until a day or two ago. Anything internet-related on my phone is suddenly working very slowly, if at all. Google is hit-or-miss and some of my phone games that require internet connection are almost unplayable now. It's not having trouble connecting, it just sucks even when showing full bars https://nox.tips/ https://xender.vip/ .
It's not the wifi, because all my other devices and friend's devices have no issues at my place and the problem persists whether I'm at home, work, or out and about. I've tried restarting the phone, resetting the network settings, phone is fully updated from what I can see, and I don't have tons of apps open. This came on very suddenly (in the middle of playing a video, no less) and I'm not sure where to go from here. Anyone have any insight or advice?

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