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hello guys,
i may have a problem with my wifi connection.
i bought two days ago the phone and yesterday i was playing with it in my house. i have some kind of problem when i am connected to my rooter.
when i connected my phone, i started viewing some sites and watching youtube videos.
suddenly i had this problem:
at the browser when i clicked a site, it started load it but never ended, just showing a white page. if i pressed stop and reload then the site was loaded ok.
this happened all the time.
when i returned to youtube the videos started and played for 10-20 seconds and then were freezed because the phone could not get the rest video.
at the same time i had internet access from my rooter as i could navigate at sites from my tablet.
if i close and open my wifi on phone then the connection was ok but after a while (10 mins) this strange behavior started again .
has anyone ever had the same problem;
thanks you
(PS sorry for my english)
What ROM are you using, and did you try to reset the phone and wipe cache/dalvik?
Sent from my HTC One XL using xda app-developers app
the phone is new (2 days old) and its stock
Have you tried simply power-cycling the router? Should be one of the first things you do, anytime you have a WiFi problem, as this will clear it up many times. I think I've seen this help even in cases where other devices work on the WiFi network properly.
yeap, i restarted both router and the phone
i have changed all the settings on the wifi-settings but did not see any progress.
From htc support told me to worj the phone in safe mode, but i have to wait until i return home
besides this problem, i cant connect and the router at my office (i had the same problem with mt s2 after an update, but 1-2 months later sammy rolloed out an update and the problem fixed)
Is security enabled on your WiFi network, and if so, what type (WEP, WPA, WPA2, etc.). You might try switching the encryption type (although WEP is not recommended, as its not very secure). I've seen cases where this has helped various connection problems.
I have had this problem with a lot of phones that friends and family bring by. 90% of the time the problem is a minor setting on the router. Some Android phones don't like AES encryption. If your encryption settings on your router are set to "AES" or "TKIP and AES" try changing it to just TKIP. You should see improvement with your connection.
You may have to change the security settings on other devices that are connected to that router as well to refelect the change.
hey guys,
yesterday evening, when i returned home i checked my router if it was able to change the frequency from 2.4GHz to 5GHz but i could not as at the channel it did not had choises for 5GHz.
i did not change the encryption type.
i restarted the phone, and entered in safe mode. after 10 mins the problem occurred again, i removed chrome, and suddenly the phone started working fine for until 1 hour and so i figured out that the problem was the app chrome, but i left the phone in safe mode and went to bed.
next morning (today) i started watch sites and after 5 minutes the problem occurred again. (i did not turn off the phone from the previous night, still worked in safe mode)
is there any possibility the problem to caused when the phone is in standby? although i have the wifi activation in option always
Hey guys,
I have a problem with my nexus, I've noticed that my internet on my phone is acting quite...strange to say. I have a dual band router(d-link 880l) and on my phone I only use the 5GHz one. it's the only device in my home that has problems.
The problem is that when searching something using the google bar it takes ages until I get the desired result, on youtube app sometimes when I open it ,it won't load anything,the second I close it and open it again it works,some videos just refuse to start until i restart the whole application, sometimes whatsapp doesn't connect to their server I have to restart the app to get messages, or to see las act of people,on facebook messenger is the same story,when i send a message it won't send ,it acts like I have no internet connection,until I restart the app. Ironically I get CONSTANT 81mb/s download and 91mb/s upload in speedtest.net app.
I really don't know what to do ,i've forgotten my network,tried connecting on 2.4GHz,put my wif i mode only in 2.4GHz,enterd recovery cleard cache partition,unninstaled whatsapp,youtube,fb messenger,google app,deleted all google play services data,restarted phone,neither of those fixed it...
Can you help me...?
Are you running the latest stock ROM or some other ROM/kernel combination?
audit13 said:
Are you running the latest stock ROM or some other ROM/kernel combination?
Click to expand...
Click to collapse
I'm running rastapop 5.1.1 LMY48I with elementalx 4.04 since august 2015 with no fancy kernel settings or mods, just adblock and xposed over the top.I started to have this problem since november.
I did a factory reset on the router and I still have the problem.
To rule out software being the problem, I recommend flashing back to stock to see if the issue goes away.
I own a D-link DIR-850 (dual band AC router as well) and I am experiencing kind of the same problems. I have a Nexus 5 with latest firmware (MMB29S) but have had these issues for a while already. My girlfriends HTC One mini suffers from these problems as well. Most annoying is the seemingly random disconnects from whatsapp, I guess caused by Google Play Services being unreachable as at that same time also the Play store and other services relying on it are unreachable. Not sure whether this is an Android bug or caused by a bug in the Dlink router, which off course has been reset to factory defaults and checked for updates several times
Strange thing is that at the times that the Play Services are unreachable, other (plain internet based) services such as browsing with Chrome are working just fine.
I did some research on this compatibility issue between an android phone and a d-link router after I discoverd I'm not the only one.
The problem turned out to be some bug that is present in a way or another in android since lollipop , I think that lollipop(my case) is getting stuck when trying to do a DNS lookup ,but the problem is that it only happens on my home network, I don't have any problems at my friends wi fi or a public one. So my router isn't playing well with lollipop or the other way around.
The only solution I found to this problem is to disable ipv6 on your router or on the phone. So I did ,made a script that changes a value in a file, here it is : "echo 1 > /proc/sys/net/ipv6/conf/wlan0/disable_ipv6". With this I disabled ipv6 protocols on my phone(i've verified "disable_ipv6" file just to be sure that the value is "1") . Everyone bragged about it that it sloved their problem. Well guess I'm not that lucky,the problem still persists on my phone...
I've tried everything in the book...guess that this brand new 150 dollar router is not that impressive as they say...
I don't really want to factory restore my phone,I want to be my last option...the guy above me said that it did the factory reset thing and it didn't work so guess that it isn't an option after all...
If someone can help me(us), i will be very pleased...
At my workplace we have an Asus RT66NU providing the wifi, where I have never had any problem with this.
As you are suspecting it has something to do with the ipv6 stuff, I'll be experimenting with this a bit to see if something changes. First test is putting the autoconfiguration setting to SLAAC+stateless DHCP.
Next step will be disabling ipv6 at all.
renearts said:
First test is putting the autoconfiguration setting to SLAAC+stateless DHCP.
Click to expand...
Click to collapse
I tried with PPPoE( my internet connection ) on ipv6 that is shared with my ipv4 session with SLAAC + stateless DHCP and stateful DHCPv6 . At first it was promising but in the end it didn't really solve my problem. Just for the record ,I had my ipv6 settings before on local connectivity only .
I can connect to the wifi in my office at work. I can browse the internet with chrome and I can even perform a speed test with the speedtest app. However, I cannot download or update apps from the play store. I can do these things via network data. A co-worker has no problem with her GS6 on the same network. Anyone else having this problem?
Nope. And works fine on other WiFi networks?
Sent from my SM-G935F using Tapatalk
---------- Post added at 12:04 AM ---------- Previous post was at 12:02 AM ----------
Most likely being blocked by firewall or the like but that doesn't explain why your colleague can use fine
Sent from my SM-G935F using Tapatalk
Haven't tried any other network yet, but I will this evening. Also need to mention another co-worker got a GS7 yesterday and is experiencing the same problem as me. He didn't mention another network and I realize that will be an important piece of information.
Would a firewall allow me to browse and speedtest?
Mine has the exact same issue. It simply won't use wifi for apps other than Chrome. I tried doing some recovery mode steps I found on another site, but to no avail. I have tried it on my network at work and then my home network and still the same. I am going by the Verizon store tomorrow to hopefully get it resolved, unless someone in this arena knows what to do.
Same here. Got my S7 yesterday and 1. Play store will not download apps on wifi but I can browse surprisingly. 2. It seems my wifi signal is weak. I have tried using both my 5 and my 2.4 off my router. Same issue. Taking it tonwork today to see how it does.
Update, but no solution. I am able to do everything on my home wifi network. However, my office network WILL allow me to browse with chrome, do a speedtest, DOWNLOAD apps from Amazon. It will NOT let me download or update apps from the play store and it will not let me stream from Pandora.
Does this make sense to anyone?
My wifi issue is a bit different. It seems to randomly connect/disconnect me at work, but my home network is fine. Never had an issue before this phone.
I had a similar issue and a reboot of my router fixed it..The issue was most notable when downloading from the market
Maybe we don't go to work. Problem solved. lol
Had the same problem as you guys, found this on another site posted in 2014 by djsusant - worked for me
1. SWITCH OFF YOUR MOBILE DATA.
2. SWITCH ON YOUR WI-FI.
3. SWITCH ON FLIGHT MODE.
4. RESTART YOUR PHONE. (KEEP ACTIVATED FLIGHT MODE & WI-FI)
5. AFTER RESTART DON'T SWITCH OFF FLIGHT MODE.
6. OPEN GOOGLE PLAY. WAIT FOR OPEN.
SEE IT WILL OPEN GOOGLE APPS
7. NOW YOU CAN SWITCH OFF FLIGHT MODE.
Hope that helps
kmyers8807 said:
Had the same problem as you guys, found this on another site posted in 2014 by djsusant - worked for me
1. SWITCH OFF YOUR MOBILE DATA.
2. SWITCH ON YOUR WI-FI.
3. SWITCH ON FLIGHT MODE.
4. RESTART YOUR PHONE. (KEEP ACTIVATED FLIGHT MODE & WI-FI)
5. AFTER RESTART DON'T SWITCH OFF FLIGHT MODE.
6. OPEN GOOGLE PLAY. WAIT FOR OPEN.
SEE IT WILL OPEN GOOGLE APPS
7. NOW YOU CAN SWITCH OFF FLIGHT MODE.
Hope that helps
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Click to collapse
Thanks , I tried that when I got to work. It didn't help. I found out that I can download and stream from amazon music but I cant download or stream from the play store or pandora. I wish I knew more about networking, I'd check the settings on our routers.
Having similar problem on home wifi. I have reset home router. I can download and update if I turn off wifi. With wifi on I can browse with chrome. Have to keep turning wifi on and off to do things.
have the same issue except it will work at the store I purchased at but not at home. Tried every remedy but factory reboot so far. There is a great signal to the phone at home but won't download any apps. Facebook etc seem to come in but I didn't purchase this phone for FB. Any help will be appreciated as Samsung reps have been no help.
Pandora isn't working on mine either, not sure if it's a wifi issue only as service is very poor here (much worse than the old G3, tradeoff for battery I spose) so cannot isolate the cause. Will do later. The steps above didnt fix it.
No Pandora and not being able to read the SD card from cpu will probably be deal breakers for me if they aren't fixed within the 30 day trial. Shame, because there's a lot to like with it.
I can say just one thing - at least on the 802.11n networks the signal reception is much lower than e.g. on Sony Xperia Z3 compact .... that is little disappointing .... I was kinda hoping that brand new super ultra class phone with a/b/g/n/ac modem will have also super ultra good signal reception ...
I have the edge and I'm experiencing similar issues. I've also noticed that backups and even ones through Google photos will not work on wifi.
My previous response seems to be only temporary. Ive been doing the DNSet app and it works. So it looks like something on googles end, hopefully they fix it soon
I bought a GS7 edge and have faced the same issues. Unable to download/update any apps via wifi at home. Using a netgear AC router. All my other devices work fine. I've tried restarting the router. Didn't help. Tried both 2.4 and 5G connections as well. What's weirder is the phone works flawlessly on other wifi networks (school and the best buy store I bought it from when I went back to talk to them about it, it even worked off a tethering connection off the rep's phone)
Try switching wifi secirity from AES to TKIP. It helped me with S6 wifi issues
UPDATE
ashabaik said:
I bought a GS7 edge and have faced the same issues. Unable to download/update any apps via wifi at home. Using a netgear AC router. All my other devices work fine. I've tried restarting the router. Didn't help. Tried both 2.4 and 5G connections as well. What's weirder is the phone works flawlessly on other wifi networks (school and the best buy store I bought it from when I went back to talk to them about it, it even worked off a tethering connection off the rep's phone)
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Click to collapse
UPDATE (3/15/16)
So we were able to fix the issue as of last night by changing the advanced settings of the network we were connected to on the phone to static IP. This fixed the google play app issues but oculus apps still wouldn't download. We then turned off enhanced 4G LTE and that seemed to remedy it. Phone as of now works fine, hoping this doesn't cause anything else but will be talking to store reps about this soon.
Googled links acknowledging WiFi issues but nothing here? I can't be the only one. Best solution I've found until LG fixes in an update is to run DNSet from the play store. It changes DNS servers for phone to Google's.
Summit1 said:
Googled links acknowledging WiFi issues but nothing here? I can't be the only one. Best solution I've found until LG fixes in an update is to run DNSet from the play store. It changes DNS servers for phone to Google's.
Click to expand...
Click to collapse
Honestly, I've had no issues whatsoever with my WiFi
Long live doodoo
I've had wifi drop pretty frequently to the point i have to turn off data in my home.
I changed my home router to use OpenDNS rather than my ISP's DNS servers, which seemed to fix the issue, but after a while the problems have returned. I've tried booting to recovery and clearing the cache. Right now running DNSet app is a workaround that's working.
I have a Nexus 7 2013 tablet running same 6.0.1 Android and have no issues with it, which leads me to believe the problem is not my router but the LG G5 device.
The saga continues . . . my wife's Samsung Galaxy S6 has worse problems than my LG G5. Hers won't even download or update apps on Play Store. Sometimes Facebook just "spins" trying to update. Meanwhile my Nexus 7 never has had the slightest problem, and all three devices are running Android 6.0.1.
I reset my Belkin AC1200FE Dual-Band Wireless Router to factory settings and reconfigured the 2.4 and 5Ghz access points. I then went on both our phones to "Backup & Reset / Network settings reset" and did that. So far, so good.
My WiFi is slow as well. I went from 171mbs to 30 mbs. I can't figure our what would cause this. What's the difference between my old M9 and the G5
I'm thinking it's Android 6.0.1 affecting certain devices. My wife's Galaxy S6 had zero issues before updating to Marshmallow.
BR7fan said:
My WiFi is slow as well. I went from 171mbs to 30 mbs. I can't figure our what would cause this. What's the difference between my old M9 and the G5
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Click to collapse
I was having the same painfully slow wifi issue on my home network. It was "Return of the Slowskis". Turned out to be using Duel Band Router. What I did to resolve my issue was make my router 2.4GHz: g, n.... 5GHz I set to AC only. Each has with different names as well. Then I reset the phone's network settingsbto make sure cache was dumped. Restarted the phone.... Set the phone to 2.4GHz and off to the races I go.
I have a OnePlus 2, and when i connect to my wifi network (also tried in a few different places like coffee shops etc - same problem) the speed is around 0.5mbps (measured by speedtest app, browsing, downloading etc), with any other device in my home i get around 50mbps. The signal is great, it connects normally, everything ok except speed. BUT, sometimes (extreamly rare) when I connect to my wifi the speed is normal (50mbps) and it stays that way until I disconnect and connect again...then I drops to 0.5mbps.
Things I tried:
Tried using static ip, and any other setting available in wifi settings.
Tried wiping cache/dalvik, factory reset, format internal storage.
Tried downgrading to lollipop, also flashing custom roms cm13/cm14/exodus/hydrogenos and also custom kernels.
Nothing above solved my issue, the problem was always the same. It's not router releated, because I tried connecting to different ones, same thing. Any advice?
Thank you in advance!
Aca902 said:
I have a OnePlus 2, and when i connect to my wifi network (also tried in a few different places like coffee shops etc - same problem) the speed is around 0.5mbps (measured by speedtest app, browsing, downloading etc), with any other device in my home i get around 50mbps. The signal is great, it connects normally, everything ok except speed. BUT, sometimes (extreamly rare) when I connect to my wifi the speed is normal (50mbps) and it stays that way until I disconnect and connect again...then I drops to 0.5mbps.
Things I tried:
Tried using static ip, and any other setting available in wifi settings.
Tried wiping cache/dalvik, factory reset, format internal storage.
Tried downgrading to lollipop, also flashing custom roms cm13/cm14/exodus/hydrogenos and also custom kernels.
Nothing above solved my issue, the problem was always the same. It's not router releated, because I tried connecting to different ones, same thing. Any advice?
Thank you in advance!
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Click to collapse
There is very little on the device that would cause this because your data speed is more controlled by the network you're connected to than by the device.
More than likely, it's something running in the background tying up your data connection, probably google play services and the playstore checking for updates. If you're using Facebook app, Facebook messenger, WhatsApp, Kik, Snapchat or any of the other social media/texting apps, they also tie up your data connection scanning for notifications and updates.
Droidriven said:
There is very little on the device that would cause this because your data speed is more controlled by the network you're connected to than by the device.
More than likely, it's something running in the background tying up your data connection, probably google play services and the playstore checking for updates. If you're using Facebook app, Facebook messenger, WhatsApp, Kik, Snapchat or any of the other social media/texting apps, they also tie up your data connection scanning for notifications and updates.
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Click to collapse
I was thinking the same, but then I did a factory reset, 0 apps installed and same speed... I tried connecting to different wifi networks in different places...same speed :/
EDIT: and as I said above, in extreamly rare cases when I connect- it works...then if I disconnect and reconnect again I get the same speed issue (doesn't matter if I do this in an hour or 5 hours)
Aca902 said:
I was thinking the same, but then I did a factory reset, 0 apps installed and same speed... I tried connecting to different wifi networks in different places...same speed :/
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Click to collapse
You Stoll have google play services and google playstore after the reset, if you'll read around a little while, you'll see that the updated google play services causes slow data, battery drain and heating issues because its constantly scanning network, sane for playstore.
Droidriven said:
You Stoll have google play services and google playstore after the reset, if you'll read around a little while, you'll see that the updated google play services causes slow data, battery drain and heating issues because its constantly scanning network, sane for playstore.
Click to expand...
Click to collapse
I have this problem for over a month... also I have an galaxy s6, xperia m, lg g2 mini...all apps updated, and never had this issue.