I can connect to the wifi in my office at work. I can browse the internet with chrome and I can even perform a speed test with the speedtest app. However, I cannot download or update apps from the play store. I can do these things via network data. A co-worker has no problem with her GS6 on the same network. Anyone else having this problem?
Nope. And works fine on other WiFi networks?
Sent from my SM-G935F using Tapatalk
---------- Post added at 12:04 AM ---------- Previous post was at 12:02 AM ----------
Most likely being blocked by firewall or the like but that doesn't explain why your colleague can use fine
Sent from my SM-G935F using Tapatalk
Haven't tried any other network yet, but I will this evening. Also need to mention another co-worker got a GS7 yesterday and is experiencing the same problem as me. He didn't mention another network and I realize that will be an important piece of information.
Would a firewall allow me to browse and speedtest?
Mine has the exact same issue. It simply won't use wifi for apps other than Chrome. I tried doing some recovery mode steps I found on another site, but to no avail. I have tried it on my network at work and then my home network and still the same. I am going by the Verizon store tomorrow to hopefully get it resolved, unless someone in this arena knows what to do.
Same here. Got my S7 yesterday and 1. Play store will not download apps on wifi but I can browse surprisingly. 2. It seems my wifi signal is weak. I have tried using both my 5 and my 2.4 off my router. Same issue. Taking it tonwork today to see how it does.
Update, but no solution. I am able to do everything on my home wifi network. However, my office network WILL allow me to browse with chrome, do a speedtest, DOWNLOAD apps from Amazon. It will NOT let me download or update apps from the play store and it will not let me stream from Pandora.
Does this make sense to anyone?
My wifi issue is a bit different. It seems to randomly connect/disconnect me at work, but my home network is fine. Never had an issue before this phone.
I had a similar issue and a reboot of my router fixed it..The issue was most notable when downloading from the market
Maybe we don't go to work. Problem solved. lol
Had the same problem as you guys, found this on another site posted in 2014 by djsusant - worked for me
1. SWITCH OFF YOUR MOBILE DATA.
2. SWITCH ON YOUR WI-FI.
3. SWITCH ON FLIGHT MODE.
4. RESTART YOUR PHONE. (KEEP ACTIVATED FLIGHT MODE & WI-FI)
5. AFTER RESTART DON'T SWITCH OFF FLIGHT MODE.
6. OPEN GOOGLE PLAY. WAIT FOR OPEN.
SEE IT WILL OPEN GOOGLE APPS
7. NOW YOU CAN SWITCH OFF FLIGHT MODE.
Hope that helps
kmyers8807 said:
Had the same problem as you guys, found this on another site posted in 2014 by djsusant - worked for me
1. SWITCH OFF YOUR MOBILE DATA.
2. SWITCH ON YOUR WI-FI.
3. SWITCH ON FLIGHT MODE.
4. RESTART YOUR PHONE. (KEEP ACTIVATED FLIGHT MODE & WI-FI)
5. AFTER RESTART DON'T SWITCH OFF FLIGHT MODE.
6. OPEN GOOGLE PLAY. WAIT FOR OPEN.
SEE IT WILL OPEN GOOGLE APPS
7. NOW YOU CAN SWITCH OFF FLIGHT MODE.
Hope that helps
Click to expand...
Click to collapse
Thanks , I tried that when I got to work. It didn't help. I found out that I can download and stream from amazon music but I cant download or stream from the play store or pandora. I wish I knew more about networking, I'd check the settings on our routers.
Having similar problem on home wifi. I have reset home router. I can download and update if I turn off wifi. With wifi on I can browse with chrome. Have to keep turning wifi on and off to do things.
have the same issue except it will work at the store I purchased at but not at home. Tried every remedy but factory reboot so far. There is a great signal to the phone at home but won't download any apps. Facebook etc seem to come in but I didn't purchase this phone for FB. Any help will be appreciated as Samsung reps have been no help.
Pandora isn't working on mine either, not sure if it's a wifi issue only as service is very poor here (much worse than the old G3, tradeoff for battery I spose) so cannot isolate the cause. Will do later. The steps above didnt fix it.
No Pandora and not being able to read the SD card from cpu will probably be deal breakers for me if they aren't fixed within the 30 day trial. Shame, because there's a lot to like with it.
I can say just one thing - at least on the 802.11n networks the signal reception is much lower than e.g. on Sony Xperia Z3 compact .... that is little disappointing .... I was kinda hoping that brand new super ultra class phone with a/b/g/n/ac modem will have also super ultra good signal reception ...
I have the edge and I'm experiencing similar issues. I've also noticed that backups and even ones through Google photos will not work on wifi.
My previous response seems to be only temporary. Ive been doing the DNSet app and it works. So it looks like something on googles end, hopefully they fix it soon
I bought a GS7 edge and have faced the same issues. Unable to download/update any apps via wifi at home. Using a netgear AC router. All my other devices work fine. I've tried restarting the router. Didn't help. Tried both 2.4 and 5G connections as well. What's weirder is the phone works flawlessly on other wifi networks (school and the best buy store I bought it from when I went back to talk to them about it, it even worked off a tethering connection off the rep's phone)
Try switching wifi secirity from AES to TKIP. It helped me with S6 wifi issues
UPDATE
ashabaik said:
I bought a GS7 edge and have faced the same issues. Unable to download/update any apps via wifi at home. Using a netgear AC router. All my other devices work fine. I've tried restarting the router. Didn't help. Tried both 2.4 and 5G connections as well. What's weirder is the phone works flawlessly on other wifi networks (school and the best buy store I bought it from when I went back to talk to them about it, it even worked off a tethering connection off the rep's phone)
Click to expand...
Click to collapse
UPDATE (3/15/16)
So we were able to fix the issue as of last night by changing the advanced settings of the network we were connected to on the phone to static IP. This fixed the google play app issues but oculus apps still wouldn't download. We then turned off enhanced 4G LTE and that seemed to remedy it. Phone as of now works fine, hoping this doesn't cause anything else but will be talking to store reps about this soon.
Related
I've been having Wi-fi issue's ever since i bought the phone, traded it in for another one, and still had the wi-fi issue.
MY WI-FI issue was:
My phone would connect to my router the first time, and if i restart my phone the Wireless Symbol is still connected, but there are errors not letting me connect to the MARKET, or the WEB BROWSER!
i'm very upset! but i do love this phone, and i hate that this one wifi issue is ruining it for me!
i dont want to keep on factory resetting it over and over again!
I don't want to:
ROOT It
QUESTION:
WHAT CAN I DO TO FIX THIS? :[
Wait for GB or nothing
Sent from my LG-P999 using XDA App
what percentage would u give it that the wi-fi issue will be fixed in the next update?
It seems the wifi problem is caused by the bloatwares, probably myaccount. either way, after I uninstall those my wifi works like a charm.
how were u able uninstall them?!
aston60 said:
how were u able uninstall them?!
Click to expand...
Click to collapse
Root........
I have this issue sometimes. I can get the wifi to work by:
1. Turning off wifi
2. Turning on 4G data
3. Turning off 4G data
4. Turning on wifi again
Hope this helps.
I had a similar problem. Wifi would show connected to my router, but it would only sporadically let me actually access anything (market and browser).
Then, by chance when I was trying to use the browser, I got a message that read: You do not have the correct data plan for this device.
I hit the chat support on T-Mobile. Apparently, a feature had not been enabled on my service. (My SIM was in my Nokia N900 before and it worked fine on HSPA+). The support tech enabled it and my G2x was working in 10 mins. Never had any more problems.
There was no charge and no change in my data plan -- it was just some config thing about my account.
i23mix said:
I have this issue sometimes. I can get the wifi to work by:
1. Turning off wifi
2. Turning on 4G data
3. Turning off 4G data
4. Turning on wifi again
Hope this helps.
Click to expand...
Click to collapse
It's a shame LG has forced its customers to do weird dances just to get basic functions to work.
Do you have a trick to get the battery to last a day?
I'm having the same problem
Sent from my LG-P999 using XDA App
Root and uninstall myaccount that's the only way working 100% I just did my friends phone.
Sent from my LG-P999 using XDA App
If you are having WiFi problems with stock ROM, it is either your hardware (unlikely) or possibly an issue with your TMo account and/or SIM. I have had no issues with mine - either before or after rooting and flashing a few ROM's. I have My Account still working - no effect.
If you are looking to CM7 to make it better - not in the immediate future. I have it on another device, and a notable issue with CM7 WiFi is that it is not as strong or stable as stock.
You should get TMo tech support on the phone and have them address your problem. If a tweak to your data account and/or a new SIM doesn't fix it - you should demand a replacement phone.
All this assumes it is not problems with your WiFi Router - I have had a few issues with some where having more then one or two devices active caused connection problems.
jcbofkc said:
It's a shame LG has forced its customers to do weird dances just to get basic functions to work.
Do you have a trick to get the battery to last a day?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1054420
follow this link for you battery
I rooted the device, and removed carrier preloaded apps and made sure my wifi was set to not disable when the screen turned off. I had had issues with wifi calling before and after all that, the audio is crisp and the wifi rarely drops
work around
With a stock configuration you can clear
this problem when it occurs with
setdns app (free).
It restores working dns configuration.
When this is NOT sufficient you may also have to
disable then reenable your wifi. I installed a one-click
wifi on/off app (free) for this.
This is also necessary to force a reconnect when you
go in and out of a memorized wifi zone - it will rarely
reconnect automatically.
I found that rooting the device and freezing the bloatware
only improves the situation only slightly so I don't believe it's
worth the time.
This is at least the 4th wifi thread that's been opened and I've
posted this workaround before. Can we sticky one of these??
read my post here this will fix your problem
http://forum.xda-developers.com/showthread.php?t=1059950
.
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Nope, haven't noticed anything like that yet. Is this happening on LTE or H/H+?
Nope. Do you have Chinese imported or International version?
Not stop, just slow...
Oneplus arrived from China and CM 11 was installed OK. For over a week everything has been fine using Virgin network in the UK.
Since yesterday though the data has been rather slow when browsing or using apps that require a connection.
When switching the data on the phone does recognise between 3g/H/H+ but when trying to load anything it is far slower than what it has been before.
I've tried clearing the cache and even clearing data but to no avail. Tried a factory reset last night and thought it was OK for a bit but today the same thing...
When using the browser pages will load but the blue loading bar at the top never moves past the first centimeter. (Doesn't move when using WiFi either though speed is finewhen using that).
Already contacted Virgin in case there were any issues but say the service is fine.
Any advice for troubleshooting or things to check would be appreciated.
Cheers
---------- Post added at 06:56 PM ---------- Previous post was at 06:06 PM ----------
Another reset and browser OK... Haven't done any updates or or signed in to Google account or reinstalled any apps. I think a slow and steady install of what I want and syncing to see if there's a clash somewhere. Hmmm, not happy at all
Sent from my Nexus 7 using XDA Free mobile app
CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I have had it where chrome wouldn't load webpages, usually it would start working again after a minute or two.
*sigh*... Thought things were fine last night but using it now its back to being slow again. No idea what's going on. Main update I had to install was Play Services. Chrome seemed a little funny so decided to roll it back at at the time things were alright but using it now its annoying. Took about 4 minutes to download a 3.5 meg file whereas it should breeze through it. I'm not expecting miracles but past experience was far better. Don't know whether there's anything I can do or just raise an issue with my original supplier.
Sent from my One using XDA Free mobile app
Strange.. for me, it's been both H/H+, LTE and Wifi that have had it happen to me..
Also, it's not the Chinese version. It's the International version I got from Oneplus. Lately it's been ok, but we'll see how it goes..
APN settings ok?
Do you have your preferred network set correctly?
Personally I've noticed no difference. Its set as EE by default but manually added Virgin's own to try.
Been working quickly enough again without rhyme nor reason.
Sent from my Nexus 7 using XDA Free mobile app
CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy
Same thing
ray2jerry said:
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy
Click to expand...
Click to collapse
I've noticed it a few times where I'll swipe to the left (using Google launcher) and Google Now will indicate there is no internet connection even though I'm in an area with solid coverage. Usually if I swipe down a few times to refresh it will reconnect and update. Today however I had to reboot to reconnect. I have already checked my APN and it's fine. Did not have this issue even once with my Nexus 5 or my OPPO 7A I've been using. I'm going to check the CM bug log to see if it's been reported there.
I*have the same issue. Seems to happen when the 4g signal is weak and the handover to 3g does not happen. Then signal is lost instead.
I changed my APN now, but don't think it will matter... I'll give it a go. Using Franco kernel now, but is probably baseband related. Never had issues with my g2 previously on same location and APN.
In Norway BTW...reboot solve the problem temporarily
I have the same problem. My data connection will just stop at random and Facebook and Google now won't refresh, YouTube videos will suddenly stop playing, and upon hitting retry I'll get an error in both the playback screen and comments, and also the speedtest app won't finish preparing the test when I go to verify that my data connection is severed. I would have to restart in order to get data working again. I do get LTE speeds when it works, but it seems that the OPO takes longer to ramp up to those speeds compared to my Nexus 5 if that makes any sense?
Googled links acknowledging WiFi issues but nothing here? I can't be the only one. Best solution I've found until LG fixes in an update is to run DNSet from the play store. It changes DNS servers for phone to Google's.
Summit1 said:
Googled links acknowledging WiFi issues but nothing here? I can't be the only one. Best solution I've found until LG fixes in an update is to run DNSet from the play store. It changes DNS servers for phone to Google's.
Click to expand...
Click to collapse
Honestly, I've had no issues whatsoever with my WiFi
Long live doodoo
I've had wifi drop pretty frequently to the point i have to turn off data in my home.
I changed my home router to use OpenDNS rather than my ISP's DNS servers, which seemed to fix the issue, but after a while the problems have returned. I've tried booting to recovery and clearing the cache. Right now running DNSet app is a workaround that's working.
I have a Nexus 7 2013 tablet running same 6.0.1 Android and have no issues with it, which leads me to believe the problem is not my router but the LG G5 device.
The saga continues . . . my wife's Samsung Galaxy S6 has worse problems than my LG G5. Hers won't even download or update apps on Play Store. Sometimes Facebook just "spins" trying to update. Meanwhile my Nexus 7 never has had the slightest problem, and all three devices are running Android 6.0.1.
I reset my Belkin AC1200FE Dual-Band Wireless Router to factory settings and reconfigured the 2.4 and 5Ghz access points. I then went on both our phones to "Backup & Reset / Network settings reset" and did that. So far, so good.
My WiFi is slow as well. I went from 171mbs to 30 mbs. I can't figure our what would cause this. What's the difference between my old M9 and the G5
I'm thinking it's Android 6.0.1 affecting certain devices. My wife's Galaxy S6 had zero issues before updating to Marshmallow.
BR7fan said:
My WiFi is slow as well. I went from 171mbs to 30 mbs. I can't figure our what would cause this. What's the difference between my old M9 and the G5
Click to expand...
Click to collapse
I was having the same painfully slow wifi issue on my home network. It was "Return of the Slowskis". Turned out to be using Duel Band Router. What I did to resolve my issue was make my router 2.4GHz: g, n.... 5GHz I set to AC only. Each has with different names as well. Then I reset the phone's network settingsbto make sure cache was dumped. Restarted the phone.... Set the phone to 2.4GHz and off to the races I go.
Hi.
I noticed that after being connected via WiFi for a longer time, e.g. during work at the office and then when I go out of WiFi range and phone switches to mobile data some apps don't seem to be able to receive mobile data or don't see the connection at all. E g. Waze (shows "waiting for network") and OnePlus community app can't read contents. Chrome browser works without issues at the same time.
Only reboot fixes it.
Anybody experiencing similar issues?
Not sure how related it is, but I was having problem with my vpn. When I got off wifi it would not automatically connect and apps wouldn't have data, there were some other symptoms that I don't remember now. Anyway going to developer settings and turning on mobile data always active fixed the problem for me, might be worth a shot.
Same here
C3C076 said:
Hi.
I noticed that after being connected via WiFi for a longer time, e.g. during work at the office and then when I go out of WiFi range and phone switches to mobile data some apps don't seem to be able to receive mobile data or don't see the connection at all. E g. Waze (shows "waiting for network") and OnePlus community app can't read contents. Chrome browser works without issues at the same time.
Only reboot fixes it.
Anybody experiencing similar issues?
Click to expand...
Click to collapse
Yeap, I use nordvpn, ones I leave my house using wifi and vpn, I loose data when switching to lte.
I don't have this problem with my op6.
Thanks for your input. So it looks like it would maybe be worth it posting about this issue in the OnePlus support forum.
I just noticed default 4G network mode is not the one I used to have on all my previous devices. (See attached picture). I'll try to switch to LTE Global and will be checking whether it changes anything.
Folks,
I have been having some very annoying issues with my LG V50 and was wondering if anyone else has.
I have been having issues getting Hot Spot to work. It has only worked for a very brief time since I got the phone. It is working now though. I get an error about Tethering Functionality not working right now and to try again later.
I called Verizon and 1st level was unable to diagnose it and they opened a ticket. This was 4 days ago and Verizon has not contacted me.
I also had another issue which I've now discovered is related to my Hot Spot issue. So, I use an app called TuneIn Radio Pro. That app keeps thinking that I don't have network connectivity. (On cellular....on wifi it works). I've since discovered that when my Hot Spot works, that app works. When hot spot doesn't work that app also doesn't. I run speedtests and it connects. I seemingly have internet connectivity but interestingly I also cannot access tunein's web page from Chrome. But I can get to other sites. Seemed like a DNS issue but since it is working now, (and I have time) I can't test it.
Again, right now, Hot Spot is working. It has only worked for the last 4 hours and part of one other day since I got the phone 6 days ago.
Another issue (which I am hoping is a setting)....Voice input does not work when connected to bluetooth. So "OK Google" or voice input (Google) via the keyboard does not work.
Any thoughts?
I just tried setting up a hotspot and it seems there are quite a few more options than I had on my V30. I did get it to work once I chose to "unhide my phone" under the setup options. There's also a timeout due to inactivity, share wifi instead of mobile data, and the ability to block connections. I guess it's possible one of these could be giving you an problem. I would think if you have the share wifi selected but you're not connected to wifi that might create a problem...just guessing
I don't use Tune-in so can't really help with that specifically but I've had no issues streaming with other apps.
As for voice commands, I can't bring myself to talk to my devices and I have as much of it turned off as possible.
troysbama1 said:
I just tried setting up a hotspot and it seems there are quite a few more options than I had on my V30. I did get it to work once I chose to "unhide my phone" under the setup options. There's also a timeout due to inactivity, share wifi instead of mobile data, and the ability to block connections. I guess it's possible one of these could be giving you an problem. I would think if you have the share wifi selected but you're not connected to wifi that might create a problem...just guessing
I don't use Tune-in so can't really help with that specifically but I've had no issues streaming with other apps.
As for voice commands, I can't bring myself to talk to my devices and I have as much of it turned off as possible.
Click to expand...
Click to collapse
So this issue has still been going on. My hotspot will work for a day or two and then it goes back to this error condition. But now I have been going on 4+ straight days where it hasn't been working. So, I have stumbled across a situation where I can get hotspot to work.
I have OpenVPN app on my phone. If I open a VPN session (I have 2 connections to my home routers), I can then get the hotspot to start. Interestingly, hotspot traffic is not going over the VPN. I can even turn off the VPN and the hotspot stays on. But I cannot restart it unless I turn on the VPN.
This issue isn't being caused by any software on my phone. As when I first got the phone and this issue came up, I performed a factory reset and when the phone started up for the 1st time, I immediately tried the hotspot and I got the error.
I also called Verizon today to find out what was going on with my ticket from 2 weeks ago. It was escalated and then closed by the network team with no explanation. Sigh....So they re-opened it. The tech on the phone also called LG while working with me and LG told her that they've seen this issue, but no additional info.
Has anyone with a Verizon V50 been able to consistently use the Hotspot without issues? I am having so many problems with this phone that I am ready to throw it out the window. In addition to the issues I stated earlier, I also found this morning that I was not able to get to eBay (In addition to TuneIn.com). I had to switch to wi-fi and then eBay loaded just fine. Since then, eBay seems to work. IMO, this is a network problem
Over the last 2 weeks, my Hotspot worked from Friday to mid day Sunday. (maybe coincidence) And therefore tunein.com worked. Other than that, I get the error.
Verizon had been completely worthless. They closed my first trouble ticket. My second ticket has been open for 3 weeks without progress. I called today and they put me on with Level 2. I had to run to a meeting after a while, the Level 2 person said no problem tell me when to call you back. I told him 2 hours and he said no problem.....and no call.
I am just curious if others are using Hotspot successfully.
Thanks,
Update to my previous post....I haven't been able to launch the hotspot functionality since yesterday morning. I get the message of "An error occured when activating this functionality. Please try again later."
I may try a factory reset to see if that changes anything...
Decided to factory reset. That didn't change anything. Without installing anything after it was done I tried to create a hotspot and got the same error message.
troysbama1 said:
Update to my previous post....I haven't been able to launch the hotspot functionality since yesterday morning. I get the message of "An error occured when activating this functionality. Please try again later."
I may try a factory reset to see if that changes anything...
Decided to factory reset. That didn't change anything. Without installing anything after it was done I tried to create a hotspot and got the same error message.
Click to expand...
Click to collapse
THANKS!!! Exactly the message I've been getting.
Verizon has not been helpful until now. They've pretty much ignored me and closed my tickets.
Hopefully I get further along. I got a better tech support person this time. He escalated it to the network engineering team. This is a network problem as if I start a VPN session (using OpenVPN Connect), I am able to launch the hotspot.
The hotspot is a symptom, not the cause. I am just curious if you have the same exact problem as me, when you are not able to launch the hotspot, bring up a browser and try to go to tunein.com (through Verizon's network, not over wi-fi). Mine won't work. When the hotspot is working, I am able to get to tunein.com
Yep, exactly the same issue. The tunein link and the Connect Garmin app give me the same error. After I sign in to Garmin on wifi it will work as normal but definitely indicates some type of network issue.
troysbama1 said:
Yep, exactly the same issue. The tunein link and the Connect Garmin app give me the same error. After I sign in to Garmin on wifi it will work as normal but definitely indicates some type of network issue.
Click to expand...
Click to collapse
I just got an update pushed. System Update 2 V450VM10f.
After the update, the Hotspot seems to work. I am also able to navigate to those URLs where I couldn't get to previously.
dinotheo said:
I just got an update pushed. System Update 2 V450VM10f.
After the update, the Hotspot seems to work. I am also able to navigate to those URLs where I couldn't get to previously.
Click to expand...
Click to collapse
Thanks for the heads up. I did notice the same update this morning and so far so good.
troysbama1 said:
Thanks for the heads up. I did notice the same update this morning and so far so good.
Click to expand...
Click to collapse
While I am now able to launch the Hotspot, that feature is not very reliable. It stays up and "running" but my laptop will stop working after some period. Usually I get about 5-20 minutes of usage. If I disconnect my laptop and re-connect, it starts to work. (But a pain as I VPN in to work and I have to start that all over)
This phone has been a an exercise in frustration.