Ulefone Power 3 - update possible? - General Questions and Answers

Hello everyone.
I bought my Ulefone Power 3 in July 2019. It has been working fine for a year, then something happened and I had to do factory reset, which cured the problem for another year.
How a few days back, after the night, I woke up and the phone has lost some of the settings (fingerprint unlock, ring tone/volume, screen brightness misadjusted, font size, etc).
I restored everything back in settings expecting everything will be fine, however, the device started rebooting/crashing randomly, for example, when typing in Whatsapp, entering Settings in system menu, etc. The reboot seems to be "soft" (quick) one. The uptime in the phone's about section does not reset but the GUI gets reloaded, etc...
I booted it in resque mode and did clear the cache partition, however, it did not help the issue.
Question:
is it possible to try to upgrade this phone's firmware to something else in order to try to fix the issue before spending money on a new phone?
Or any other tips to try to troubleshoot it?
Currently phone is running this: GQ3056MF1 HCS986A Ulefore_V40
Thank you...

Related

Lineage OS : homescreen and menu buttons not working + black screen after reboot

Am I alone ?!
Lineage OS works fine, for a couple of days, then, out of nowhere, the homescreen and menu buttons are not responsive. Then, upon reboot, homescreen turns black, showing nothing except the status bar. The status bar can be swiped down, but everything you click is not responsive.
Wiped Dalvik and cache, issue is still there...
* After a reboot, the device shut down inexplicably. Upon next reboot, issue resolved... WTF is going on?!
jfpesant said:
Am I alone ?!
Lineage OS works fine, for a couple of days, then, out of nowhere, the homescreen and menu buttons are not responsive. Then, upon reboot, homescreen turns black, showing nothing except the status bar. The status bar can be swiped down, but everything you click is not responsive.
Wiped Dalvik and cache, issue is still there...
* After a reboot, the device shut down inexplicably. Upon next reboot, issue resolved... WTF is going on?!
Click to expand...
Click to collapse
I have the exact same problem! Installed LOS on Friday evening and it worked great until Monday afternoon. Screen was on and had full notification bar contents - it looked like the phone was working properly. It could even take calls, receive emails and texts, but the rest of the screen was black and the buttons reset to original settings and didn't even work correctly. The Home button did nothing except a double tap would create a brief white border around the edge of the whole screen. A single press did nothing. The back button worked properly. The switcher button did nothing at all. I think it was doing the Google assistant thing. Holding in the power button was setup to press restart and then give restart options, but it was reset to just restart and confirm.
Restarting never worked to correct it. Wiped cache and Dalvik cache, still no go. Letting it sit for over 30 mins did let it recover once and one other time while driving it went from this black state to fully functional for no reason. It was good for a few minutes and then the buttons stopped working again. The soft buttons did not help either. They behaved badly as well.
It seems to have no pattern. I wiped the phone and flashed the newest LOS on Monday evening and it worked great until tonight. I have no idea what is going on!
Glad to know I am not the only one... Just need a permanent fix!
Nice, a brother !
The back button worked properly.
Click to expand...
Click to collapse
Same thing here.
Also, I can't tell if receiving calls work, cause I didn't try, but I can confirm the quick settings tiles keep working. The drop down notifications show up, but clicking an individual notification won't bring up the app it is refering to.
So far, the "shutdown, wait a little and reboot" seems like the only thing resolving the issue temporarely. So yeah, before wiping everything and reflash LineageOS, keep calm and wait !
Also, be sure to do a backup your working OPO/LineageOS phone in TWRP mode, so you don't waste time reflashing OS, restoring apps with Titanium Backup and restoring settings manually, like I did three times over the past two weeks...
Too bad we don't see the changelogs with each weekly LineageOS builds releasing or any bug report compilation.
I am conducting some trial and error testing to help isolate the problem. So far it feel like it is related to profiles, specifically with either a trigger or disabling the lock screen. It seems when I add a profile to unlock and disable my lock screen via a wifi "on connect" trigger, that is when things seem to go down hill. generally shortly after is when I get the black screen. I am using the Pixel launcher and have added a Home profile with triggers for wifi and then set my lock screen to disabled. I am currently using the default profile and have not added any others and the phone seems to work well with no issues. It is still too early to say that is the problem, or even exactly what the specific problem is, but I will continue with the default profiles as-is for the next few days or week to see if it remains stable.
Maybe this will help steer someone else to find a fix...
Also this has just happened to me.
All was working fine for a few days since flashed now have same issue as above
Also had Profiles set up for home network for lock screen and sync etc
Phone is Redmi Note Pro 3 though
Stumbled across this while looking for info on this issue
https://www.nico-maas.de/?p=1537
That link is going down the exact same path as I am. Coming to the same conclusions. Thanks for posting it.
With the default profiles in use, I no longer get the black screen and everything is working fine. I will need to keep an eye on the change logs to see if a profiles fix come down the pipe.
For me, it was changing the Lockscreen to none (from pin) that caused the black screen. That link defiantly helped me out. Only thing I did was edit the "profiles.xml" and changed '<screen-lock-mode>' to 0 instead of 2
Yep, also using System profiles to disable lockscreen at home or in car.
Lately, I get no issue at home, but only in car, where my system profile is also setup to activate hotspot when Bluetooth connected to my radio. As soon as hotspot turns off, issue is resolved.
On another side, I mentioned earlier that LineageOS doesn't list its changelogs. I was wrong. You can find them here : https://www.cmxlog.com/14.1/
Fixed!
I experienced the same problem today with my OnePlus 2. Guess time does heal. I waited for a good half an hour and it seemed to fix itself.
When the screen is off, hold down the power button for a second and you should see the power menu. Select 'restart' and let the phone reboot. Simple as that!
Tell me if the problem still persists.
Still having issues.
Notification cannot be seen , I can only hear them.
I haven't configured any profiles.
Home and recents don't work.
Can't open developer options, its says its not available for this user
Anyone have ideas ?
Help me
I got issues with LO, my back, home, recent buttons not working (capacitive) so I'm using on screen button. But after all happen, now I'm having problems with my volume button, it didn't work at all, already restarting my phone many times, also, chance the system profile to default, sadly, it didn't help. Can someone help me with it.
This is not a new issue. I first encountered on CyanogenMod 3 years ago, and I'm disappointed to find that it still hasn't been fixed in
Lineage os. In CyanogenMod disabling "reduce power consumption" in the adaptive display section resolved it. But now with lineage is there doesn't seem to be any specific setting that causes it.
had the same issue - pretty sure it has something to do with "Profiles" set up. For instance, I set up profiles for turning off Lockscreen when Home - using the WiFi detection.
After a restart, the screen went black, but funny enough, the quick menu and the Bar still showed up. I turned on Airplane mode, to switch to the default Profile - which enables the Lockscreen when not in wifi and restarted. That worked.
So I think something with the Lockscreen + Profiles is a bit buggy.
It only occurs after a reboot.
I am using LineAge OS for M7 14.1 - which runs great!
AD
Have the same problem. Tried to update Lineage OS, but it didn't work out. Can anybody help me?
taalojarvi said:
Still having issues.
Notification cannot be seen , I can only hear them.
I haven't configured any profiles.
Home and recents don't work.
Can't open developer options, its says its not available for this user
Anyone have ideas ?
Click to expand...
Click to collapse
romap0 said:
Have the same problem. Tried to update Lineage OS, but it didn't work out. Can anybody help me?
Click to expand...
Click to collapse
I solved this by clean flashing ( Data wipe + LOS Reflash ).
It's a Known LineageOS source bug ( according to their reddit )
I've started getting this as soon as I tried getting the first time setup to work again. Try this:
adb shell
su
pm enable com.google.android.setupwizard/com.google.android.setupwizard.SetupWizardActivity
2. adb shell settings put secure user_setup_complete 1
and if it doesn't work try adb shell settings put secure user_setup_complete 0
I have a Nexus 10 running the latest 7.1 Lineage image and had the same problem after updating the system and the GApps... here’s how I solved this problem on my tablet... maybe it will help someone else...
1) Use TWRP as your recovery loader
2) Backup your image using TWRP
3) Install the latest GApps - I use the Nano version
4) Wipe the Cache after the install is complete
5) Reboot and wait for the system to settle
6) Reboot into recovery (TWRP)
7) Install the latest Lineage (I use nighties)
8) Wipe the Cache after the install is complete
9) Reboot and wait until everything loads
10) Problem solved.
So... install GApps over the existing install... reboot let it do it's cleanup, then reboot into recovery and install the nightly update... wiping the cache of course... its worked for me three times now.
AlexInvar said:
I've started getting this as soon as I tried getting the first time setup to work again. Try this:
adb shell
su
pm enable com.google.android.setupwizard/com.google.android.setupwizard.SetupWizardActivity
2. adb shell settings put secure user_setup_complete 1
and if it doesn't work try adb shell settings put secure user_setup_complete 0
Click to expand...
Click to collapse
Great! Setting secure user_setup_complete to 1 seems to work for me.
EDIT: Nevermind, the problem only occurs when I connect to wifi with the screen off, which I didn't test. So no solution yet.
hello there! i have a similar bug on lineageos 15.
everything worked fine until today. no new apps installed or settings changed.
i flashed on 1. December and im really happy with this ROM, but today the hardware touch-keys stopped working correctly. The back button is ok, home button don´t work (except the double-tap function which starts splitscreen) and the menu button wich is set to swich last app with a single tap and show all open apps with a long tap opens the app-menu instead (that function that we know from android 4...).
after rebooting everything start to work again but only for a random period of time.
sry for errors or bad english...
i hope it will be patched cause the ROM is really one of the best i had.

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

Screen not working?

It's sort of laggy, when I want to tap on an app to open it, for example, it takes a few taps or sometimes just doesn't work at all.
The problem doesn't seem to be only on one area of the screen though, the whole screen has the same problem.
Haven't installed any recent updates or anything, in case that could be a cause of the problem. I've tried restarting the phone a few times and also wiping the screen but it hasn't worked.
I've also tried using the optimise and clean up options in the Phone Manager, but they haven't improved anything...
The screen was working like normal just this morning, but then around late afternoon the problem started.
I haven't installed a custom ROM or any other major modifications like that, by the way. The phone is pretty much the same as it was since I bought it. EMUI v8.0 and Android Oreo.
Try a factory reset?

Issues with the Android Pie Update (Google Play Store and Camera -> Gallery App)

Hello everyone!
Today I updated my HTC U12 + (128GB) to the Android Pie version (9.0):
First I received an update of approximately 350 MB, which was downloaded and installed without any problem, the cell phone restarted without any problems (I clarify that my cell phone is encrypted and when it restarts, ask for a password to continue with the restart). For now everything is going well.
After a while the main update was downloaded (950 MB approx) and I had it installed as soon as the download was finished.
Again the cell phone restarted, he asked me for the password to decrypt it, but after that, it went completely black, he did not advance anything else for several minutes. Amid the panic, fear and despair, I pressed the power button to restart the cell phone, asked for the password again, and apparently charged the rest of the installation.
When I went to use the Camera application, the option thath appears in the lower right corner to see the last photos taken (like a gallery) is not working well, the application crashes and is not letting me see the photos taken. (Here goes the first problem).
Another problem I have is with the Google Play Store app: It doesn't allow me to download apps from the store, as if it were locked or something like that. (Here goes the second problem).
Now, the main problem is: Like any good engineer, any problem can be solved with a reboot to see if everything loads well, but I already tried and it didn't work. And following the good traditions of the good engineer, it can be said that I do a hard reset (erasing all the settings and content of the cell phone, which I also consider an effective solution, I will not deny it), but currently I am outside the country where I have hired My phone number, and for work I need WhatsApp (and as you know, I need a text message with the code to login), and I have no way to activate Roamming.
Can anyone help this good citizen with any advice, trick, recommendation or magic spell that does not involve formatting the phone and solving these problems?
Thanks!
PD: A friend with the "same" model (64GB) had no issues with the instalation, and we compared the camera version number, and everythings is the same.
Delete camera and gallery data in settings and reboot. If that don't work do a factory reset... Sometimes after an update it is necessary to delete old caches that get stuck
dioggo92 said:
Delete camera and gallery data in settings and reboot. If that don't work do a factory reset... Sometimes after an update it is necessary to delete old caches that get stuck
Click to expand...
Click to collapse
I have already deleted the cache of the applications with problems, but it still does not work properly.
Thanks for your answer and support with this.
(Until I can return to my country, I cannot do the hard reset... sadly)
no issues here since yesterday evening
So far it's great, very smooth, phone (64GB blue on TMO US w/ 128GB SD) is faster & battery life seems to have improved a lot though it's only 1PM here so we will see...
Upgrade went the same way like yours except I waited patiently to come back from the "blackout" after the decryption was done, thanks for the heads-up (though I usually wait a while anyway.)
UI is a tad more responsive - I have a lot running on my phone, I use it heavily for business all day long.
I like the clock's new location in the upper left corner actually more than the previous one - however the new UI design is a too bubbly and too colorful, too 'pop' for my taste, the previous one was far more elegant, I think. I will give it some time, see if I get used to it - if not I will just look up some more subtle theme.
I only had to re-apply my notification sound setting, everything else was kept intact so it's all good.
All in all I'm satisfied so far, very smooth upgrade - it did worth the wait, thank you HTC!

Is my phone on the way out??

Hi All,
I've had the phone about 8 months, UK model.
About 2 months ago, when scrolling in Wikipedia pages on Chrome browser, the display would alternate between normal and blue light (eye comfort). It still does occasionally.
From a few weeks ago, the keyboard sometimes take about 10s to appear.
A few days ago when on voice call from the phone other person can't hear me but I can them while voice call on Whatsapp is fine both ways. Restarting phone seems to solved it for now.
Then yesterday while trying to access settings from either the home screen or app drawer, it fails but you can see its attempting to as you see the settings screen momentarily then a message comes up saying settings failed to start several times and whether to restore by clearing history. Doing that doesn't work. The only way that I can is to touch and hold the settings icon till the search option comes up and then type the particular setting I want.
Before I do anything to fix this, are these symptoms an indication the phone is on the way to a complete breakdown? Would it be a software problem and I suppose the 1st step to fix is factory reset.
Has anyone experience this on their phone?
Reset the phone to factory settings
weqr said:
Hi All,
I've had the phone about 8 months, UK model.
About 2 months ago, when scrolling in Wikipedia pages on Chrome browser, the display would alternate between normal and blue light (eye comfort). It still does occasionally.
From a few weeks ago, the keyboard sometimes take about 10s to appear.
A few days ago when on voice call from the phone other person can't hear me but I can them while voice call on Whatsapp is fine both ways. Restarting phone seems to solved it for now.
Then yesterday while trying to access settings from either the home screen or app drawer, it fails but you can see its attempting to as you see the settings screen momentarily then a message comes up saying settings failed to start several times and whether to restore by clearing history. Doing that doesn't work. The only way that I can is to touch and hold the settings icon till the search option comes up and then type the particular setting I want.
Before I do anything to fix this, are these symptoms an indication the phone is on the way to a complete breakdown? Would it be a software problem and I suppose the 1st step to fix is factory reset.
Has anyone experience this on their phone?
Click to expand...
Click to collapse
Unfortunately it's the Oppo software that causes these issues... We hope we can unlock the bootloader soon and flash custom roms to remedy these problems since Oppo are just incompetent.
Chrome colour shift is fixed by typing into your chrome address bar and type: "chrome://flags" then search "Dynamic Color Gamut" and set it to disabled (or it was enabled, I forget since I didn't have the issue myself)
Oppo uses the wrong microphone on third party apps like whatsapp, signal, instagram etc. and we have to wait for an update to fix that. (Issue has been posted here before)
The rest of the issues you described sound like some software instability caused by the Android 11 update. You should save your data and do a factory reset.
If the issues persist after the reset and you didn't install any dodgy apps or modified the software using adb then consider sending the phone in for repair.
OK thanks for replies. So factory reset then...

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