I need some help with GV, but I don't know if the problem is with my account or another GV account. Ok here's what is going on; my friend setup a GV number and account yesterday to use for our business and it goes straight to voicemail when *I* call it. One of our other friends called it sitting right next to us and his phone rings like normal. But I have been trying since last night and it has never rang once, it only says something like "the Google Voice subscriber is unavailable. He said this morning that no one at work is having any trouble with that number either, why is it just me?
We have the EXACT same settings on the app, the EXACT same settings on the web version, he can call my GV number and it rings just fine, I have called his GV number with my GV number AND my Verizon number. Nothing works and I have tried everything! Do Not Disturb is not checked, he has no special call settings for particular numbers, groups, days or times.
It's almost like it's blocking me automatically, but everyone else has no problem. I have had GV since it came out and have never had a problem before. Can anyone please help?
I noticed the EXACT same thing.
I lost my wallet at GreatClips after I got my hair cut (it was under a towel).
I drove home and looked high & low but couldn't find it.
So I figured I left it in my Semi-Truck and called them to tell them I had to drive 20 miles and would be back to pay.
They said they found it and tried to call.
When I got there they called my phone (GV #) and I got the same recording you did.
I haven't heard of this before until now, I thought it was because I'm using version 0.3.4
Google "Google Voice issues" and it'll direct you to their help forum.
I am having some semi-consistent issues with Google Voice. I have Sprint integration. Yes, my app is set up correctly.
1. Texts sometimes arrive to my phone LATE or NEVER. I'll get texts from two days ago all at once on my phone, it's like the old days of SMS again.
2. Outgoing texts (using the native SMS app for android) sometimes are never sent. I wonder why people don't respond to me, and I check my outgoing logs on the google voice website, and a very select few aren't actually sent to anyone, even though the SMS app said it was sent.
It's basically those issues. Is anyone else having these problems with texting? It's scary thinking some things may not be getting through - how am I supposed to know which are and which aren't?
Does anyone know any resolutions to these problems?
Missing texts
I don't use google voice, and am a light text user but I have seen cases where texts have been delayed for as much as 2 days before they get to their destination.
Is there anyway we can bring these problems to google or sprint?
personally I dont use voice for texts that much just because of this type of issue, in all honesty all i really use voice for is when i have to call for customer service (Hp, Sony, exc) since they seem to take 4 hours to connect you to someone that speaks english
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Yeah, I did a search and saw others with Verizon phones and advanced calling that were having this issue. It looks like if you have advanced calling, you can't use google voice.
Don't know if there is any solution yet.
On edit, this link provides a possible fix:
http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
I've had no problems with Google Voice and Hangouts, both with VoLTE enabled and disabled, and on my S6 and G3. I don't use VoIP for calls via Hangouts though, it rings my actual cell number that I have set to forward to with Google Voice.
Working extremely perfect. No issues.
chris mackenzy said:
Working extremely perfect. No issues.
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Click to collapse
Well, I must be doing something extremely wrong. I tried again, same result. I have to turn off HD calls, and then reset Google Voice. If anyone has more suggestions, I'd love to hear them.
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
jimbobtexas said:
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Click to expand...
Click to collapse
i had the same issue and turning off Advanced calling seems to have fixed it as well. thanks!
alnova1 said:
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
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Click to collapse
Yeah, I'm using Hangouts now without issue. I did install Google Voice, because I think that's still required for everything to wire up right. I just turned off the HD calling all together. Not worth my while, at least for now.
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Spent a good hour on the phone with Verizon customer support and elevated to L2 technician. TLDR: There appears to be a conflict based on how Verizon has chosen to employ the HD Voice function. Right now, I'm forced to either have Google Voice active on my mobile phone OR retain the ability to use data and voice at the same time, but I can't have both.
I just activated my Verizon 64GB Samsung Galaxy S6 two days ago. Today, I noticed I had a Verizon voicemail message for the first time in years. I have been using Google Voice(mail) for as long as I can remember. Concerned why voicemail was skipping my GVoice, I soon discovered that others had noted that turning off the HD Voice option fixed the problem. Sure enough, it did. I thought I was good to go.
Until, the next time I made a call, I noted that my 4G immediately turned into a greyed out 1x and any attempt to use other functions of my phone while on the call were met with a warning that said I can't make calls and use data services at the same time. That was news to me, since that has never been an issue before. Surely my GS6 is not less capable than the GS3 it just replaced in this area.
This took me to Verizon customer support, which to its credit, hung in with me the entire way in troubleshooting this. We confirmed the relationship between GVoice and their Advanced Calling service (HD Voice). And we confirmed that by turning the service back on, my ability to use data while on a call would be restored. We could not determine anything in Verizon's playbook that would allow the two to co-exist. The L2 engineer confirmed that Verizon designed its build so that the only way Data and Voice could flow simultaneously is with HD Voice activated and selected. Verizon customer service was left to advise me to choose between GVoice or dual Voice/Data based on which was more important, and maybe Google will update Google Voice in the future to fix the problem. I found that last part somewhat funny, since I don't think this is Google's problem to fix since this appears to be a Verizon specific problem and I have never had a phone that hasn't worked perfectly with GVoice. Oh, and it's not like Google is pushing out patches to Voice with any intentionality either.
I joined the forums specifically to post this in the hope it helps someone else and sparks other ideas how to beat this. This appears to be a recently discovered phenomenon. Also, since the GS6 is still relatively new, maybe this will help to raise awareness and provoke a patch. Who knows.
Anyone encounter other ideas for getting Voice to regain prime position again?
FractalK said:
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Click to expand...
Click to collapse
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
FractalK said:
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
Click to expand...
Click to collapse
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
jimbobtexas said:
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
Click to expand...
Click to collapse
I followed your steps exactly and from what I can tell everything is working properly on mine as well. THANK YOU!!
Fixed
I only have hangouts installed, I don't use the Google Voice app anymore. After I enabled advanced calling, apparently my VM forwarding also stopped.
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
mustangz5 said:
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
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Click to collapse
Still not working....
Unfortunately I still can't get it working on my s6. It works if a person calls my "google voice" number. However, if they call my "verizon" phone number it just will not go to voicemail...it rings and rings. Call forwarding is on, i've done all the steps. Any one else having this problem?
Yeah same here at least visual voice mail is free now
Sent from my SM-G920V using XDA Free mobile app
golfprorm said:
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
Click to expand...
Click to collapse
I wonder why it worked so easily for you.
I've tried letting it hang up on me for all 3 numbers (*71, *90, *92), but it seems to refuse to work. I'll have to try the uninstall/reinstall stuff later and see if that triggers it for me.
Not working....
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
ajbang said:
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
Click to expand...
Click to collapse
Hopefully Verizon will figure this out quickly.
Now I can't get google voice to work even with advanced calling disabled. I have it entirely set to off in settings, called all 3 numbers to setup the forward (and let them hangup on me), yet when I call my number, I get a Verizon message about needing to enter the phone number of the mailbox you're trying to leave a voicemail for...
I installed hangouts dialer (not something I've previously used) and a message popped up telling me it couldn't work with the version of hangouts installed...as far as I know I have the latest version.....does anyone have voip calls working with hangouts and google voice? I'd like to setup calls but have not previously used this feature.
famewolf said:
I installed hangouts dialer (not something I've previously used) and a message popped up telling me it couldn't work with the version of hangouts installed...as far as I know I have the latest version.....does anyone have voip calls working with hangouts and google voice? I'd like to setup calls but have not previously used this feature.
Click to expand...
Click to collapse
Did you actually check if you have the latest version of Hangouts? Pre-installed apps are rarely the current version. Open the Play store, go to Hangouts and check. If Update is an option. If so then hit the update button. Problem solved.
Sent from my 6045I using Tapatalk
I have been using Hangouts - for all my calls actually - domestic and international ( still haven't popped a SIM card yet in the phone ) - and it has been working flawlessly. I am a long time Google Voice user , and hangouts hasn't worked very well in my previous phone, so I am very happy in this department with the new phone.
Shodan5150 said:
Did you actually check if you have the latest version of Hangouts? Pre-installed apps are rarely the current version. Open the Play store, go to Hangouts and check. If Update is an option. If so then hit the update button. Problem solved.
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Yeah I set the phone to auto update in google play settings and watched Hangouts and 7 other apps update so I know it's at latest version....now that I know it's working for others I'll recheck everything since it's not an app I've used till now.
I had the phone in airplane mode with wifi enabled. It should still work with that yes?
^^^Technically you don't need to turn off Mobile Data as long as you are connected to Wi-Fi, but yes, it should work as well.
I have been using Google Hangouts since it launched (and VoIP through GrooveIP/Talktaone/Vonage for ~2 years prior). My Hangouts w/ Nexus 4 experience was good overall, but Hangouts on the Idol 3 is amazing. I think most of it has to do with the bump up to LTE coverage leading to crisper calls and less potential for interference/lag.
As for your issue, I received the same prompt until I downloaded an update. You said that you already downloaded the update, so what I would suggest is to try opening the Hangouts Dialer instead of Hangouts to launch the app initially. The two apps are downloaded separately and need to both be launched before they sync capabilities IIRC.
One bone-head move I forgot was that I downloaded Google Voice but didn't launch it to adjust settings for International calls. For my Nexus 4, I had it set to prompt whether to route an international call through Google Voice. That way, even if I made an international call using Carrier Cell towers, it would deduct minutes but I would be charged using the Google Voice's low international rates. I forgot to set it up, and the call cost like $1.20 a minute. Dropped like $80 in an hour when my overall monthly plan costs $30/mo smh.
My experience with Hangouts with the Idol3 has been so much better than the Samsung Exhibit II that I am coming from . I am finally able to get away from GrooveIP ( which was working great though ) . I suspect it has something to do with the processing power that the Idol3 offers - compared to where I am coming from. I am using it on WiFi only.
Has anyones phone started getting very hot when using Hangouts DIaler?
Also, does the reversible feature work when on the phone, Can you flip it and talk into the other side?
Well after multiple attempts I finally got the hangouts dialer to work although the person on the other end complained everything they said "echo'd" and I tried it with both speakerphone and without. To answer your question I just tried dialing a call with the phone upside down and it did fine.
I have tried making domestic as well as international calls using Hangouts - and so far no one has complained about call quality, and I have not noticed any issues from my side either. I am assuming that you were making calls to a phone number, and not a hangouts-to-hangouts call ( because that is what you need the dialer for) . I have used both the supplied ear-buds, as well as without any headset of any kind. I know that without any headsets, there are chances of an echo problem. But I have not heard any complaints in either case.
BTW - No overheating for me.
And I have not tried the speakerphone - to see if there is an echo. Once I get a chance to try that, I will update if I hear any complaints.
Haven't had any heating issues personally. I did have someone mention echoes when on speakermode though. Only tried talking through Speakermode once though
No heat issues here. I, also, had someone mention a slight echo when I used the phone by itself, but that was just once.
However, is there any way to get the 6045I to acknowledge the Hangouts Dialer as the default dialer for phone calls. I thought it would ask me (once I installed it) if I wanted to use it as the default. I even tried setting it with Default App by AndUtil and it doesn't recognize the Hangouts Dialer.
I received a call while I was working, I could not answer. I could not answer because I was busy working. I didnt want to answer because I did not know the number. Not being able to answer, the caller left a voicemail. Which turned out to be a blessing in disguise because Im still able to listen to it via voicemail. If I were to have answered I would have thought someone butt dialed me and thought nothing of it and hung up. But after listening to it, I realized that it was my voice and hers.
At first I thought maybe my girlfriends apartment was bugged for whatever reason. The people shes renting from are very reputable. So we went and checked everywhere. Nothing. However, I thought to myself how would they get MY phone number if it is not affiliated in any way to her apartment or where she lives.
So that leads me to think that something may be on my phone. I have since factory reset my phone. The crazy thing about this whole situation is that the conversation that was recorded was from TWO DAYS ago. Who has my number? How are they able to record me? Do I just wait to see if I receive another call? I wont be putting any sensitive information on the device for fear of it being compromised. If I do get another call, Ive already decided Im destroying this one and buying another phone.
I never opened any weird emails. Never downloaded any weird apps. Never opened any links in any received texts. Im on Android 10 on a One Plus 7.
Any input would be greatly appreciated.
here's a possibility - you and your girlfriend were talking and then you butt-dialed someone and it went to their voicemail. That person decided to call you and playback the voicemail. Look in your call log for an outgoing call that you don't recognise at the time of your conversation with your gf.
lightstream said:
here's a possibility - you and your girlfriend were talking and then you butt-dialed someone and it went to their voicemail. That person decided to call you and playback the voicemail. Look in your call log for an outgoing call that you don't recognise at the time of your conversation with your gf.
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Click to collapse
I hadnt thought of that, I checked the records, and there was no butt dial. I called the number that called me and it said it was no longer in service. Looking at the records on my cell providers site and there was no record of that number ever calling me. Which leads me to believe it was spoofed.