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[Q] unable to download from google play store when on 3g

hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah

Open the Google Play Store. On the top right corner you have a menu, go into settings and deselect the update over wifi only option.
P_

did you fix it? im having the same problem here and i dont know how to fix it... already deleted all of the play store data, still nothing...

does it say it is downloading and the progress bar keeps going but no percentage? I've had this too. just reboot once and open up play store, it should resume automatically.
yeah, also uncheck wi-fi only.

Unable to update/download from Google Play/Market
Hi Guys,
I too have been having this problem from the past month.
It works fine on a WiFi connection, but not on data.
I have tried every remedy I cud find, but no joy
1: Clear data/cache method
2: Uninstall/Reboot method
3: Sign in/out method
4: Tried a different Sim card
5: Tried a different g mail account
6: Rollback to Android Market
7: Factory reset
8: Conferred with the service provider (Vodafone)
9: Got the tab updated at an authorized Samsung center.
10: Google Play support (They suck)
I don't think there is anything I haven't tried.
Downloads on the browser work fine, Its just Google play that's acting up.
The status just gets stuck on 'Downloading' and then stops with error 495.
If anyone has had a breakthrough with a fix apart from the ones listed above...please share.
Thank you.

Use search. Plenty of topics on error 495, no need for another.

anyone had any luck..
I too am facing the same problem.. not able to download anything via 3G but working fine on Wifi.
Let me know if anyone was successful.

I never had a problem with 3G on Play Store, in fact I prefer it rather than Wi-Fi.
Try updating your Play Store to the latest one.
Check your mobile settings. Your APNs and all.
Can't really tell a solution because I haven't experience it at all. I'm just here to say that it works great on mine. Even from a fresh clear data on the application(No settings or whatsoever in Play Store options applied).

I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
sumitshah said:
hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah
Click to expand...
Click to collapse

DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Dvdm, what ROM you running on your Mk tow tab?
Sent from my SPH-D710 using xda app-developers app

Fix for MTN users
DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Check the eee Pad Transformer Q&A threads for error (495). Mcdeep from Pretoria had a fix. (I'd post the link but I'm too itty-bitty on this forum atm. )
Mcdeep said:
I finally managed to solve the problem. Just follow these steps, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too. Let me know.
Click to expand...
Click to collapse

I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.

Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanks Bivas... Problem solved after enabling background data for "Media" process!!

Omg it worked for me too! Thanks alot . I was just about to yell at my carrier

play store downloading issue in mobile data
Hi friends
Nothing will work like clear cache,data,force stope ,uninstall updates.i tried all steps available in internet...nothing solved the issue..i could download all aaps in wifi but not in carrier data.Try this..worked well
Do factory reset
After rebooting when seting up google account dont use wifi ..wait for carrier data
Make sure that you are having enabled 3g connection
Skip all steps when wifi usage comes.
After setting up google account via 3g open play store..
Its worked for me.
Pls reply anybody got benefited..thanks

Thanx it worked for me
Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanx it worked for me
plus all the google related app must not be data restricted they create problem in one way or other (

Finally solved the problem
Google Play Store is working fine in my Micromax Nitro A310 with 2G mobile data and wi fi but not when on 3G. I tried every trick & tip found in this forum and elsewhere over the internet like enabling background data, clearing cache, clearing data, logging in & logging out, clearing APN proxy and even factory reset. Nothing worked for me. Here's how I resolved this problem.
I use Airtel 3G. In the Access Point Name (APN) settings under "data bearer" default action selected is "not specified". Select "LTE" here. It worked for me

[Q] Can't download/update apps using data connection on play store.

whenever I try to download or update an app from the play store when my wifi is off and only data is on I'm getting a "xxx could not be downloaded due to an error.(404)"
I tried deleting data of everything market/play store related and nothing helped.
When the wifi is on everything works great.
Edit: if im going to the market site and choose to install the selected app on my devices it will also fail if the wifi is off
Also if it matters I'm using the market fix from LCD modder pro

u answered ur own question. Market has a known flaw when interacting with LCD modder and any dpi changer.

As far as I know the flaw is not being able to see/update certain apps, but after using the fix everything works.
And as I said over wifi I have no issues at all only while using data so I doubt that's the case.

Bumping this because I tried restoring to the original market and I still cant download/update using mobile data.
Would be great if anyone can help me with this.

while in market> settings> deselect wifi only.
Sent from my SGH-I727R using xda premium

It's not selected. I think I tried most of the obvious things but thanks for trying.

have the same problem
Did u fined a solution?

Solution
The solution is: go to System Settings > press "More..." in Wireless and Networks > Mobile Networks > Access Point Names (APNs) >press the menu button, inside the menu press "Reset to default“ > now another option will appear called "Internet 3G" (modem) , besides the "Portal 3G". Choose the new option "Internet 3G" and you are done! =] here's a screenshot:
http : / / i47. tinypic .com /2njbv2u. png (delete spaces)

Solution - works
It worked for me although I didn't change to Internet 3G - just reset to default.
Thx. I already tryed a few fixes that didn't work.

Change proxy settings
I removed proxy settings from my APN attributes and then it worked fine.

Thanks a million! This worked for me and has been bugging me the last couple of weeks. Google support had me clear cache, do a data reset of all the Play store related apps/service, along with flip air plane mode on and off. They eventually sent me to Samsung support and they pretty much went over similar steps outside of trying it in Safe Mode. They even had me do a reset with the phone which didn't fix it either. I knew something funky was going on as my wife's Pixel was also doing it. Now I have both phones fixed!

Facebook/ Instagram apps wont load photos on wifi??

Anyone having this issue. Not exactly sure what changed in my wifi setup but in the facebook and instagram apps photos in my feed wont load. When i switch over to mobile data or use the web page in the browser over wifi they load fine. For some reason my wifi does not play nice with instagram and facebook apps. This is on my galaxy s4 but have tried several different devices and they all have the same issue.
Has anyone run into this problem? Tried searched and found some people who had the opposite issue with it not loading over mobile data but havent found a thread on this. Thanks for any tips.

I am having the exact same issues. Any help would be greatly appreciated.
thatg said:
Anyone having this issue. Not exactly sure what changed in my wifi setup but in the facebook and instagram apps photos in my feed wont load. When i switch over to mobile data or use the web page in the browser over wifi they load fine. For some reason my wifi does not play nice with instagram and facebook apps. This is on my galaxy s4 but have tried several different devices and they all have the same issue.
Has anyone run into this problem? Tried searched and found some people who had the opposite issue with it not loading over mobile data but havent found a thread on this. Thanks for any tips.
Click to expand...
Click to collapse

I'm a facebook beta tester, Facebook fixed the issue in the latest version. That means you guys will have it between now and next week.
sent from my SGS3 LTE using Tapatalk

thatg said:
Anyone having this issue. Not exactly sure what changed in my wifi setup but in the facebook and instagram apps photos in my feed wont load. When i switch over to mobile data or use the web page in the browser over wifi they load fine. For some reason my wifi does not play nice with instagram and facebook apps. This is on my galaxy s4 but have tried several different devices and they all have the same issue.
Has anyone run into this problem? Tried searched and found some people who had the opposite issue with it not loading over mobile data but havent found a thread on this. Thanks for any tips.
Click to expand...
Click to collapse
I am having the exact same issue, its seem to be a router problem, my newsfeed load fine one 4g and other wifi (i have a galaxy s2), but on my home wifi the newsfeed for facebook or instagram won't load, my sister is also experiencing the same problem with here galaxy S......any suggestions would be greatly appreciated.
FYI: i've tried restarting the router, upgrading the firmware which didn't work. also before i realized it was just the router i've tried force closing, clearing the cache and restarting the phone, i've also uninstall and reinstall the app several times.

I had a similar problem but I sorted it out today on my Nexus 4. My problem was, the default gateway on my phone was different from what it has to be for that specific wifi network.
In windows one can check the default gateway by running command prompt (cmd) and typing ipconfig.
On your phone you also have to check the advanced settings for that wifi network that you have problems with.
I set the Ip settings to static from DHCP and entered the default gateway values from my pc to my phone. You can also get another ip for your phone in that advanced settings tab if you think there may be an ip conflict but as I told, my problem was the differing default gateway values. I haven't changed the DNS which was google dns by default.
Key thing was the default gateway values for me and I'm hoping this will help many of you.

Problem Fix
if ur Instagram installed on ur sdCard then just move it to ur mobile memory it's 101% working

[Q] background data issue

i am having an issue that i cannot figure out and i am hoping someone can help. i have a galaxy s6 through Bell and it is completely stock and i have not modified it in any way. i am having an issue where some apps, but not others, will not download data unless i am on wifi. i do have some apps that have background data restricted but i am having issues when the apps are in the foreground and are actively being used. i have checked to make sure that there are no data limits or restrictions blocking data, i have full lte signal and i have tried toggling between lte and 3g with the same results.
i have used the phone for 5 weeks at least and for the first 3 weeks all was good until this issue crept up and i had to do a hard reset. i started from scratch and reset the phone and all was good for another 2 weeks and now it is an issue again. as an example, i open the play store app and it loads up the icons and i can use lte and load all info and pics,etc, but when i try to download a new app or update an existing one it will indicate that it is trying to download but nothing happens. i can switch to the browser and it will open pages but when i switch back to the play store it says that background data is disabled when it is actually not.
today i have also had issues with google music where it will allow me to play radio stations over lte just fine sometimes and other times the icons will be greyed out and it will not allow the radio stream to open unless i switch to wifi. the settings are set up to allow me to stream over data, etc so it should be working.
i have had many android devices in the past and am usually able to figure this stuff out but i am stumped on this one. i tried searching and did not find anything. any help would be appreciated.

hondaguy said:
i am having an issue that i cannot figure out and i am hoping someone can help. i have a galaxy s6 through Bell and it is completely stock and i have not modified it in any way. i am having an issue where some apps, but not others, will not download data unless i am on wifi. i do have some apps that have background data restricted but i am having issues when the apps are in the foreground and are actively being used. i have checked to make sure that there are no data limits or restrictions blocking data, i have full lte signal and i have tried toggling between lte and 3g with the same results.
i have used the phone for 5 weeks at least and for the first 3 weeks all was good until this issue crept up and i had to do a hard reset. i started from scratch and reset the phone and all was good for another 2 weeks and now it is an issue again. as an example, i open the play store app and it loads up the icons and i can use lte and load all info and pics,etc, but when i try to download a new app or update an existing one it will indicate that it is trying to download but nothing happens. i can switch to the browser and it will open pages but when i switch back to the play store it says that background data is disabled when it is actually not.
today i have also had issues with google music where it will allow me to play radio stations over lte just fine sometimes and other times the icons will be greyed out and it will not allow the radio stream to open unless i switch to wifi. the settings are set up to allow me to stream over data, etc so it should be working.
i have had many android devices in the past and am usually able to figure this stuff out but i am stumped on this one. i tried searching and did not find anything. any help would be appreciated.
Click to expand...
Click to collapse
Did you check to see if power saver is set to on? Turn it off
If it's not that, check under settings > data usage and make sure "set mobile data limit" is OFF

Thanks but neither of those is the issue. Some apps will work while others will not. Gmail will get push email but I cannot download apps or stream music in play music. Frustrating

Disabling background data will simply stop the app using mobile data to do things in the background. I'd imagine the app recognises streaming as "background data".
I would turn off disable background data on the effected apps as the setting does not improve battery and has very little effect on data used.

I will try that and see. What confuses me is that the phone has been great for a few weeks and suddenly this issue comes back and I have not changed any settings from one day to the next

Google Pixel WiFi Problem (Fails to download videos, apps, etc. and goes offline)

Hi,
Wondering if anyone has run into the following issue with their Pixel. My phone is an international model (G-2PW4200) and I bought it exactly a month ago.
The issue is this: I seem to never be able to download any decent size file (e.g. a video on social media sites or apps like Facebook, YouTube, Whatsapp, etc., or to download any app on the Google Play store) via WiFi without the download getting "stuck" half way, sometimes not even at 10%. The download would get stuck indefinitely, and only resume once I disable WiFi and start downloading via LTE. Sometimes it also comes back if I just disable WiFi and enable it again. Another problem I have is that my phone seems to go offline when it's not being used for extended periods of time (that being in the 5-10 minute range given I look at it almost every 10 minutes) despite having WiFi during sleep set to be always on. I can tell this because when I try to log in to something like Whatsapp Web it complains that my phone is offline, and this is a problem that never happened with me with my previous phone in the same setting.
A few points to keep in mind:
1- I have "Keep WiFi on during Sleep" set to "Always"
2- This happens everywhere (at home, work, friends', public WiFi, etc.) so it's not related to just my router's setup, and it happens every single day and almost every single time.
4- System is "up to date" and I have the latest update installed (Android 7.1.1, build NOF26V)
3- I'm still able to browse web pages (via Chrome), and browse apps like Facebook, Whatsapp, etc. without getting interruptions or showing any signs of disconnect. It's only the above two issues that I see when downloading big chunks of data, and for some reason my phone appearing to be offline during sleep when it shouldn't be.
Any idea what may be wrong here and how I can fix this? I really would like to keep this phone, but this is really becoming frustrating.
Thanks.

Have you factory reset?

mngdew said:
Have you factory reset?
Click to expand...
Click to collapse
Yes. And ironically enough I ran into the same problem immediately while restoring my backup as the phone was trying to redownload the previously installed apps. It would get stuck not downloading anything but not complain about a lost connection until I disable WiFi and switch to cellular data.
This reminded me that the first time I ran into the problem was also the very first time I used the phone when also downloading my apps.

contact google and get warranty service

can you test your wifi performance with another device?
and also try some download manager like ADM and check download with it.

Geeks Empire said:
can you test your wifi performance with another device?
and also try some download manager like ADM and check download with it.
Click to expand...
Click to collapse
Given that this happens everywhere, not just with my home WiFi, I know the issue is specific to my Pixel. Unfortunately no one at work has a Pixel to try it, but all other devices connected to the same WiFi spots are fine.
I was told by someone that disabling LTE and sticking to 3G cellular data will fix my WiFi issues. Will be trying that at work today.