Hi,
As the title states, i didn't make any change to the phone but now i can't get data or phone calls even tho it shows i'm connected.
I've tried:
Resetting Network settings
Clearing cache on the dialer and a few sys apps
Clearing cache on the system level from recovery
Swapping the sim to another device proved that it's a problem on this device alone
Looking at the phone info menu from *#*#4636#*#* shows that i get LTE but then it drops to UTMS on voice and HSPA on data when i get a call and after it drops, any new call isn't being received and the phone doesn't go to LTE without resetting the radio signal
I also checked on another identical phone and it's the same only that one goes back to LTE after the call..
I've tried to switch the preferred network types but it either didn't help or it didn't work.
Wifi works fine and so does BT, data works fine sometimes and sometimes it doesn't, voice just doesn't work almost at all.
I'm still on Oxygen v9 and so are the other phone which work.
Any other ideas to try apart from reinstalling\updating?
Related
I have a friend who has this phone. The problem is I inputted the data setting for their service provider and it worked for a while, now though it doesn't work. Enabling or disabling the data settings doesn't work and on checking the Testing Menu the phone has not GPRS service and the Roaming shows Roaming also it shows that it has 3g. The 3g symbol shows up in the notification area yet it wont connect however Wifi works and Calling and Sms work as well.
I would factory reset the phone but my friend doesn't want to do that. Is there anyway to fix this.
I really need help with my device, I searched all over XDA and no-one seems to have the same issue as me.
Here is some information:
1) Nexus 6P (H1511)
2) 6.0.1 Absolute stock, no rom, no root, no custom recovery. Build number MMB29P.
Recently got a new Nexus 6P and imported to Russia. All of the major bands here are supported. And the phone worked excellent for a few weeks, but then it lost all 3G or GSM connectivity. Just randomly,didn't do anything with it, the only thing I did is move to another city but than I got back, the issue didn't resolve. LTE works perfectly but can't call or receive calls, can receive sms though. Reseting network settings and factory reset changed nothing. Tried manualy set network to WCDMA or GSM with *#*#4636#*#* command, the moment I switch to anything besides LTE the connection is lost. Contacted the provider, no problem on their side, my SIM works good in other phones, my phone with other SIMs - no.
I don't think it is a hardware issue because a few times I managed to get everything working after an hour of switching networks and bands with no particular order in the *#*#4636#*#* testing mode.
After a while I figured that if I set phone to "GSM only" on USA bands in testing mode, but at the same time set it to "LTE prefered" in the normal network settings menu. I am able to set phone to Band mode 7 and set the network back to 2G in network settings keeping it on " GSM only" the whole time and only after this compicated algorithm and after a reboot 2G and 3G starts working. But any reboot after that revertes everything back to only LTE stage. Also if I get everything working but than reset network settings everything stops working again.
I have no idea what caused such an issue, I really hope someone can help.
Sorry couldn't post screenshots because of the "10 posts rule".
I am currently in Italy using a Vodafone UK sim card, it's been working perfectly (apart from randomly dropping complete signal periodically) but now it's just completely died, as in it won't find a signal at all to connect to any network let alone data roaming. I have contacted Vodafone who said there's nothing wrong at their end and the worst thing is it was working perfectly till this evening. So now it sometimes says emergency calls only or just the ring with a line through it as it cannot find any signal at all. I have tried doing manual network operator selection and automatic but still nothing... Any ideas? It's a g9550 128/6gb
Update I now have 3g data but it says "no network connection" and I cannot send receive texts or phone calls, yet I have full data...
@nugget123
Consequences of buying a CN/HK variant....
They usually have network connectivity issues, not surprising. Try removing the SIM card, turning the phone off, wiping cache in recovery, insert the SIM card, and then reboot. Then manually go and search for a network in settings and force it to connect to Vodafone Italy, should work.
It's working now again, I didn't do anything lol it just started working on its own accord! I'm now in Switzerland and all is good. My life is empty without my phone
It always happens to me when abroad. I am on O2. I have to select network manually and pickup different to the one which auto connect shows emergency calls only. Looks like some cells allowing me to connect but won't pass through calls
Do you also have a usa/china variant?
No, o2 UK from Samsung
a few days ago I switched from cm to AEX 7.1.2 on my moto g. Whether that has anything to do with it I don't know.
Anyway last night the phone was working fine then this morning I see that the cell network is disconnected and the phone doesn't see the simcard. However when I put in another simcard from a different network it works normally. I switch back to my sim and it works for about 20 seconds where I can make a call or text then it shuts down again and dowsn't recognize the sim then does again once I have switched the sims but only for 20 seconds. I don't understand what is happening to the phone and why it is doing this. I need help. I have tried picking different network modes from the list after inserting this code #*#*4636#*#* nothing has worked so far. I haven't systematically gone through each one at a time yet and the list is quite long. I haven't seen a list of modes that long before there are over 10 of them from auto prl to scdma etc... Some of them I have never heard of like the scdma one. wif and bluetooth are working ok if that means anything. Thanks for any help
Also when I go into settings the network section is greyed out and under prefered network type it says Invalid Network Mode (-1) Ignore. I only tried changing the modes when this problem arose my changing these modes was not the cause
i've had similar issues, when i skipped using mobile data for a long time, my non-data SIM would dropout intermittently. i changed SIM slots didn't solve it either. other SIM was fine in either slot. just before replacing what i thought was a faulty SIM, without turning mobile data on, i just set the problematic SIM for data. that solved mys issue. however, running mobile data on back on the original setting didnt cause any more issues either.
I have a network issue with my OnePlus 8T. Whenever I enter an area that doesn't have great signal, if my phone connects to 4G, I completely lose all signal and the phone will read "No Service" or "Emergency Calls Only". The best thing I can do is toggle Airplane mode or restart the phone to fix it. The issue does not occur if I set my phone to 2G/3G only. My phone will have signal absolutely everywhere, there isn't a spot that I know of that doesn't get reception. However, the moment I tap "Mobile Data", if the phone connects to 4G and the signal isn't 50% or better. My phone just loses all network on the spot and refuses to return unless I do the two things I listed above. I've been in contact with my service provider, tried swapping SIM slots and cards, reset my network, verified APN is properly setup. Just about everything by now. Does anybody know of a possible solution to this?