Hi:
I started writing a thread the other day but stopped as it was full of drama and detail not important. This is what happened (when there is drama I will insert [D] with no detail so the context is maintained a bit.
I was minding my own business when one day last week my Samsung Galaxy G3 (I535) suddenly lost the ability to make/receive calls. I was on 4.1.2 and rooted, bootloader unlocked via ODIN. I thought I had loaded software that caused the problem. Couldn't resolve. Called Verizon [D] [D] to level 2, no problem, let me check a few things, OK, cool, do you have 2nd SIM? Yes! OK, it must be the phone, let's get you a replacement.. (Saturday, Phone arrives Tues).
New phone, powers up, no updates, authentication nightmare. Will not auth. Call Verizon...just wait a while?...OK.
Some hours later, authenticated. Very odd problems: charge isn't indicated on several chargers, then it is, then it isn't, charger independent? Keyboard exhibits over 1000 ms delay on press; unusable. Several other odd problems. Confused, I look online: Verizon Galaxy G3 4.4.2 update slow. First two hits happen to be Verizon's own "self-support" boards. All my symptoms and more. Lot's of Verizon's taking customers through the swamp looking for snipe. Reboot, Sim pull/insert, Factory Reset. Called Verizon back, hold times 4x previous call. Getting to Level 2 very difficult, CS rep actually states: "I know most of our phones and I haven't heard this set of problems". I refered him to Verizon's web site, grudingly sends me to Level 2. Extremely long hold time, and upon answer that group is not busy at all but relaxing talking together. Guy is grumpy, "Let me check something", back without hold in about 10 mins. "What ROM did you flash on the phone!?" first thing he said to me.
I've never flashed a ROM on any phone, for the record. I told him I knew what was and didn't do that. He insisted that he "couldn't read the software on the phone" [D] [D]!
I maintained polite, and focused on a solution, but he would not hear of that. I also offered to do a Factory Reset at least twice. "The Custom ROM will still be there after Factory Reset!" Perhaps, but then that would prove what I did and didn't do, maybe? Finally, I told him that I was very tired, and we weren't solving anything. Could I have an problem ticket number or incident number for reference. "We don't use those anymore". "You can have my employee ID and my phone number." Sorry if this is not PC, but it felt like a rapist giving his victim his contact information, should victim want to be in touch. I said, no, I'll just call back.
Immediately upon termination the new phone (replacement) displayed "Safe Mode" no apps, and the inabilty to unselect "screen mirroring" a new feature to me, but now turned on. I pull the SIM and factory reset, even though I had loaded many apps back (Inclulding Towelroot, which I had found and implemented). Although no idication of root before, the phone showed rooted and customer or modified, I don't remember the fields. Next day called back, long holds, CS OK, everyone had read Level 2 notes. Sent me up to Level 2. Long hold time, over 30 minutes. Cold response. I asked why the replacement of a non-functioning device had branched into, after receiving said device, two separate issues, to me it was one, getting my service back. Cold, "what do you want us to do?" Not knowing, I said, "I don't know, I just want the phone to work". Finally he went to talk to the boss, came back at 0 deg. Kelvin, through clenched teeth: You can take your phone to Best Buy, they will flash it back (I presumed to 4.1.2), after factory reboot and confirm no....[D] Thanks, I terminated.
At this point I had no working phone for several days, and I felt very upset about the entire situation, especially how I'd been treated by the last two guys. The first after the replacement was so out of line he should have been sanctioned, and an appology directed at me by manager, unless....
This is what they intended to happen. Because the OTA updates hadn't taken, perhaps, they disabled the G3 connection on the device (and it was unprovisioned on their server), knew this would lead to the likely steps above, and were so intent on getting me under their control with 4.4.2 (which I knew nothing about, in terms of root, etc), they had manipulated me to 4.4.2? I am a long time customer with unlimited data, a withdrawn discount, and paying over $200 for two lines with shared limited minutes and txt. No contract.
Whatever the case I still have my 4.1.2 G3 (no voice) and the 4.4.2 replacement. Obviously, I cannot consider staying at Verizon (likely what they want, apparently). Which do I keep? How do I prep the other for return to them? Know any good class action attorney? Obviously, Verizon is too big to care about me and, like so many huge corporations, no one dares attempt to regulate them.
Thanks for any advice. For infomormation on any technical steps to support the above paragraph, please simply refer me to the thread or post and I'll take it from there. I am not super technical, and had to re-do the original ODIN process about 3 times before it took, so any existing process instructions targeted at the Stupid User level would be appropriate and very much appreciated.
Sorry this is so long, I honestly left out a few calls because it just dawned on me, after I called V back today to figure out next steps, the guy listened (read the notes), said I was very poorly handled, I deserved better, would go talk to manager, be right back, 20 minutes later, manager still busy, can he call me back? Sure, gave info. Not a single call or attempt. That was the "It's not us, it's you response" but made to sound the other way round. Apparently they want me to walk away with a useless device, and since it's old and I'm not under contract, but love the phone, I can't understand why they would destroy my property and tell me to f-off, other than they feel like it.
If this sounds like paranoia, you might be surprised what big companies will do to you if they can. And so far, I'm the only one harmed, since they probably expected me to stop days ago. In any event, I have to send back a phone to them and hopefully keep one that works somewhere else. Please help me with the steps I need to take.
If you like history, or want to see how the big guys got a stranglehold on the US after the Civil War, then were forced back into decency by Teddy Roosevelt, W. Wilson, and FDR check out the Roosevelt 7 part documentrary recently appearing on PBS. I'm up to Episode 4, and already knew much of the story, but the detailed focus on their private and public lives and how they matured and developed is moving, enlightening, and awe-inspiring.
Thank You in Advance,
Mark
I really should say I'm surprised but in reality I'm not. Your right when you say they don't care because I've experienced it for myself and with my gf over the phone and my mom for that matter. The sad part is they are getting way too big for even themselves and like most companies don't have very good customer service. I'm unlocked as well and have never had issues with voice calls on this phone, only my first phone with a weird rom. It's not there business to ask you if you've installed a custom rom or not. I wouldn't even of answered the question myself.
Personally i would dump verizon if they treated me like that. I was in the store yesterday with my gf and she is a looooong time VZW customer. I'm taking 14 plus years and she went to best buy to get a phone because VZW doesn't know how to take care of customers at all.
It's a sad trend but the bigger the company the worse the customer service is
From my Wicked S3 on SOKP
mrbonine said:
Hi:
I started writing a thread the other day but stopped as it was full of drama and detail not important. This is what happened (when there is drama I will insert [D] with no detail so the context is maintained a bit.
I was minding my own business when one day last week my Samsung Galaxy G3 (I535) suddenly lost the ability to make/receive calls. I was on 4.1.2 and rooted, bootloader unlocked via ODIN. I thought I had loaded software that caused the problem. Couldn't resolve. Called Verizon [D] [D] to level 2, no problem, let me check a few things, OK, cool, do you have 2nd SIM? Yes! OK, it must be the phone, let's get you a replacement.. (Saturday, Phone arrives Tues).
New phone, powers up, no updates, authentication nightmare. Will not auth. Call Verizon...just wait a while?...OK.
Some hours later, authenticated. Very odd problems: charge isn't indicated on several chargers, then it is, then it isn't, charger independent? Keyboard exhibits over 1000 ms delay on press; unusable. Several other odd problems. Confused, I look online: Verizon Galaxy G3 4.4.2 update slow. First two hits happen to be Verizon's own "self-support" boards. All my symptoms and more. Lot's of Verizon's taking customers through the swamp looking for snipe. Reboot, Sim pull/insert, Factory Reset. Called Verizon back, hold times 4x previous call. Getting to Level 2 very difficult, CS rep actually states: "I know most of our phones and I haven't heard this set of problems". I refered him to Verizon's web site, grudingly sends me to Level 2. Extremely long hold time, and upon answer that group is not busy at all but relaxing talking together. Guy is grumpy, "Let me check something", back without hold in about 10 mins. "What ROM did you flash on the phone!?" first thing he said to me.
I've never flashed a ROM on any phone, for the record. I told him I knew what was and didn't do that. He insisted that he "couldn't read the software on the phone" [D] [D]!
I maintained polite, and focused on a solution, but he would not hear of that. I also offered to do a Factory Reset at least twice. "The Custom ROM will still be there after Factory Reset!" Perhaps, but then that would prove what I did and didn't do, maybe? Finally, I told him that I was very tired, and we weren't solving anything. Could I have an problem ticket number or incident number for reference. "We don't use those anymore". "You can have my employee ID and my phone number." Sorry if this is not PC, but it felt like a rapist giving his victim his contact information, should victim want to be in touch. I said, no, I'll just call back.
Immediately upon termination the new phone (replacement) displayed "Safe Mode" no apps, and the inabilty to unselect "screen mirroring" a new feature to me, but now turned on. I pull the SIM and factory reset, even though I had loaded many apps back (Inclulding Towelroot, which I had found and implemented). Although no idication of root before, the phone showed rooted and customer or modified, I don't remember the fields. Next day called back, long holds, CS OK, everyone had read Level 2 notes. Sent me up to Level 2. Long hold time, over 30 minutes. Cold response. I asked why the replacement of a non-functioning device had branched into, after receiving said device, two separate issues, to me it was one, getting my service back. Cold, "what do you want us to do?" Not knowing, I said, "I don't know, I just want the phone to work". Finally he went to talk to the boss, came back at 0 deg. Kelvin, through clenched teeth: You can take your phone to Best Buy, they will flash it back (I presumed to 4.1.2), after factory reboot and confirm no....[D] Thanks, I terminated.
At this point I had no working phone for several days, and I felt very upset about the entire situation, especially how I'd been treated by the last two guys. The first after the replacement was so out of line he should have been sanctioned, and an appology directed at me by manager, unless....
This is what they intended to happen. Because the OTA updates hadn't taken, perhaps, they disabled the G3 connection on the device (and it was unprovisioned on their server), knew this would lead to the likely steps above, and were so intent on getting me under their control with 4.4.2 (which I knew nothing about, in terms of root, etc), they had manipulated me to 4.4.2? I am a long time customer with unlimited data, a withdrawn discount, and paying over $200 for two lines with shared limited minutes and txt. No contract.
Whatever the case I still have my 4.1.2 G3 (no voice) and the 4.4.2 replacement. Obviously, I cannot consider staying at Verizon (likely what they want, apparently). Which do I keep? How do I prep the other for return to them? Know any good class action attorney? Obviously, Verizon is too big to care about me and, like so many huge corporations, no one dares attempt to regulate them.
Thanks for any advice. For infomormation on any technical steps to support the above paragraph, please simply refer me to the thread or post and I'll take it from there. I am not super technical, and had to re-do the original ODIN process about 3 times before it took, so any existing process instructions targeted at the Stupid User level would be appropriate and very much appreciated.
Sorry this is so long, I honestly left out a few calls because it just dawned on me, after I called V back today to figure out next steps, the guy listened (read the notes), said I was very poorly handled, I deserved better, would go talk to manager, be right back, 20 minutes later, manager still busy, can he call me back? Sure, gave info. Not a single call or attempt. That was the "It's not us, it's you response" but made to sound the other way round. Apparently they want me to walk away with a useless device, and since it's old and I'm not under contract, but love the phone, I can't understand why they would destroy my property and tell me to f-off, other than they feel like it.
If this sounds like paranoia, you might be surprised what big companies will do to you if they can. And so far, I'm the only one harmed, since they probably expected me to stop days ago. In any event, I have to send back a phone to them and hopefully keep one that works somewhere else. Please help me with the steps I need to take.
If you like history, or want to see how the big guys got a stranglehold on the US after the Civil War, then were forced back into decency by Teddy Roosevelt, W. Wilson, and FDR check out the Roosevelt 7 part documentrary recently appearing on PBS. I'm up to Episode 4, and already knew much of the story, but the detailed focus on their private and public lives and how they matured and developed is moving, enlightening, and awe-inspiring.
Thank You in Advance,
Mark
Click to expand...
Click to collapse
I don't really have any info to help you, so I apologize for that.
But out of curiosity, do you have the MyVerizon app (or whatever the name is) installed?
At one point the app requested root permission, which is EXTREMELY sketchy in my opinion. I wonder if you grant it, or even deny it (if they can detect the denial) if they ASSUMED that you installed a custom ROM, because a lot of those that root also install custom ROMs.
Maybe just try at a different time of day to maybe get a call center in a different state or country?
That is extremely unprofessional on their part though...
Sent from my SCH-I535 using XDA Free mobile app
XdrummerXboy said:
I don't really have any info to help you, so I apologize for that.
But out of curiosity, do you have the MyVerizon app (or whatever the name is) installed?
At one point the app requested root permission, which is EXTREMELY sketchy in my opinion. I wonder if you grant it, or even deny it (if they can detect the denial) if they ASSUMED that you installed a custom ROM, because a lot of those that root also install custom ROMs.
Maybe just try at a different time of day to maybe get a call center in a different state or country?
That is extremely unprofessional on their part though...
Sent from my SCH-I535 using XDA Free mobile app
Click to expand...
Click to collapse
Speaking of verizon and apps. My gf when she was on the phone was told by a rep that she had updated an app the previous day through Google play. Talk about sketchy! Yea I remember when the verizon app requested root permissions on my phone, that was it for verizon apps for me
From my Wicked S3 on SOKP
ShapesBlue said:
Speaking of verizon and apps. My gf when she was on the phone was told by a rep that she had updated an app the previous day through Google play. Talk about sketchy! Yea I remember when the verizon app requested root permissions on my phone, that was it for verizon apps for me
From my Wicked S3 on SOKP
Click to expand...
Click to collapse
Wow, that takes things to a whole new level....
Sent from my SCH-I535 using XDA Free mobile app
XdrummerXboy said:
Wow, that takes things to a whole new level....
Sent from my SCH-I535 using XDA Free mobile app
Click to expand...
Click to collapse
Your telling me. She's not rooted or unlocked though but that's still messed up. She got her shiny new S5 yesterday, looks nice
From my Wicked S3 on SOKP
ShapesBlue said:
Your telling me. She's not rooted or unlocked though but that's still messed up. She got her shiny new S5 yesterday, looks nice
From my Wicked S3 on SOKP
Click to expand...
Click to collapse
Hmm.. I wonder how they knew that then
Nice! I wanted the S5 or Note4, but I'll be hanging onto the S3 for another year. I can't justify buying one when I have a baby on the way
Sent from my SCH-I535 using XDA Free mobile app
XdrummerXboy said:
Hmm.. I wonder how they knew that then
Nice! I wanted the S5 or Note4, but I'll be hanging onto the S3 for another year. I can't justify buying one when I have a baby on the way
Sent from my SCH-I535 using XDA Free mobile app
Click to expand...
Click to collapse
I hear that. I have mine until June next year. Not quite sure what I'm doing just yet. The Super power saving mode is quite a nice feature. It basically disables all apps but the essential ones. The battery life then goes way over a day plus on the S5
From my Wicked S3 on SOKP
Et tu Verizon
Thanks for the info. I did have the MyVerizon app installed, I believe. I don't remember it requesting root, but I sometimes click through those things without paying too much attention (since I'm fairly careful about what goes on the phone); the reason I install software requiring root is to access it (circular, I know) so, they are doing what they must to run. I appreciate the suggestions about other call centers, etc. I do have the contact information from the single most helpful and polite (funny how that goes together) person I talked to through this debacle. I'll drop him a quick note, but really, since they never even bothered to call back, it's clear to me that they want me to leave. Paying over $200 per month to be treated like crap is not something I could ever do. They are big, very profitable, and don't care about anything but extracting cash from people under contract, or too complacent to leave (I'm in the 2nd category until now). Being in a codependent relationship with Verizon is not only self-defeating, but irrational. Until we have some politicians owned by the people instead of corporations we have no chance of reigning these folks in. Sure, they employ lot's of people, but an army of good people working against the best interest of everyone is not good, it's an uncontrollable menace: just look at the banks that gambled with people's homes, lost their bets, then collateralized them when the bottom fell out of their own septic tank of greed. The entire world economy hit an air pocket, but we're still letting the same greed intoxicated pilots fly. My only regret is believing their lies as long as I did. I deserve better, and it's won't be particularly hard to find it. Since the 4.4.3 G3 (nor the 4.1.2 for that matter) are particularly compatible with the GSM carriers, and Samsung is the lookout for the felonious Verizon, I'll probably get a Nexus 5. I think the G5 is better for several reasons, but that's too bad. All of the tech and marketing in the world will not make me "grateful" to manufacturers or carriers that somehow feel controlling how you use the equipment you buy from them is somehow acceptable. The money Verizon cares about is the corporate contracts, since they can manage that process much better, the revenue is less volatile, and they don't have to take calls from subscribers, wasting the money that could be spent on acquisitions, and expanding their market oligarchy. Public utilities create natural monopolies. There are not 2 sets of power lines, or water lines, or sewers running into your home. And the idea that competition from fiber will for improvements from Comcast is false, prices may move, but service will not get better. Only when barriers of entry are low can new competitors help drive down the price of entrenched utilities. We could all create our own mobile system on meshes of unlicensed 5.0 Gig or other spectrum, but it would be very costly to do that and linking this metropolitan radio webs would be tricky. But probably, someone is already working on that. Ask a HAM radio enthusiast about how they handle phone calls over shortwave. They have licenses, yes, but the technology to connect 2-way voice wireless signals to PSTN phone calls has been around for many years. Big corporations exact huge profits and drag down anyone that needs the services, the trick is to find creative ways around them, most importantly by thinking outside of the feature/function cage they've placed around us. Soon, you'll be able to buy just the cable channels you want, perhaps. I have hundreds and I generally watch less than 10.
The accusation flung at me by the enraged employee is little more that hot air. It reflects a corporate culture of mendacity and blame. My fault was to allow him to take control of the conversation, for a millisecond. Whatever I've done to the software on the phone (which, as you noted, was not a ROM change) it's still my phone and not theirs. They don't even provide the "insurance" to replace the failed device, a third party does. I didn't stop my phone from working to get a new phone. Had the replacement worked as well or better as the one it replaced I would have been happy. Now, I'm going over a week with no phone and they will never get paid for that week. The longer it takes to resolve, the less on my final bill, which will be coming up soon. When folks have experiences like this it's best to communicate the problem to the FCC (as if they cared) and their state PUC. Not that they will do anything about it, but it's important to remember they have a duty to regulate whether this group of appointees cares or not. The only thing that affects Verizon is withdrawing my monthly gratuity and when that happens because of abuse, manipulation, and possible fraud, the regulators need to be informed, if only so they can't say they didn't know.
Thanks for the reminder that they have no business asking questions about rooted phones or ROMS. That lingering guilt that one may have done something Daddy Verizon doesn't approve of is there, for sure, but since what I was accused of I didn't do, it was easier to just say, no, I didn't do that.....when I offered to factory reset TWICE during the call and he pretended not to hear me I realized it was all just a manipulative game played by a bully. No, no lunch money for you today, dude. I think they actually hire volatile people and use them as scarecrows. If Verizon didn't want their customers to be exposed to abuse, they'd fire these guys. The second guy was so cold, trying to do the right thing, but hating it. If you've ever been to a time-share presentation and not purchased one, you are familiar with this game. It's not only wrong, but it reflects how truly manipulative and immoral the employers are, they are paying the guy to be insulting, intimidating, and thuggish. So many large companies act this way, it's amazing we let them get away with it. The only way to stop it is to stop paying them and tell them why. I worked in a small hardware store in a small town 30+ years ago. Even when customers were trying some trick, like returning something they didn't buy from us, or a more elaborate ruse (I'll bring the old stuff back tomorrow......), I just explained how it worked and enforced the process; I never shouted, "You are so busted...." These were customers, some making honest errors, some trying to take advantage, but there were none I didn't want to come back again, because it would be bad for business and likely make an enemy. After I leave Verizon I will never give them another dime ever, and I think they honestly don't believe that.
XdrummerXboy said:
I don't really have any info to help you, so I apologize for that.
But out of curiosity, do you have the MyVerizon app (or whatever the name is) installed?
At one point the app requested root permission, which is EXTREMELY sketchy in my opinion. I wonder if you grant it, or even deny it (if they can detect the denial) if they ASSUMED that you installed a custom ROM, because a lot of those that root also install custom ROMs.
Maybe just try at a different time of day to maybe get a call center in a different state or country?
That is extremely unprofessional on their part though...
Sent from my SCH-I535 using XDA Free mobile app
Click to expand...
Click to collapse
Hi,
I am kinda new to the forum. And I am a little lost with the phone.
My step-father gave me his Pixel 3, as a gift. However, my step-dad has a pretty wicked sense of humor. He gave me the phone, but he didn't entirely log out of the phone. When I turned on the phone, it turned out that the phone is FRP locked. I asked him for the damn pin code, but he rebuked that, unlocking it is part of the learning curve, and I will value this phone more.
In the past few days, I was googling every possible exploit I could find there. Just to learn that phone is running Android Q, so nothing really works. (You can see my dad is a wicked person).
I understand that I have flash new software, but any ideas how could I do that? I have absolutely no clue how what to do. I downloaded Android Studio, but I don't even know what to do with that software. I a complete noob, to that.
What I managed to establish is that the phone has dev options turned off. It's running Android Q from April this year, and device in fastboot mode says the device is locked.
I will be grateful for any tips. I wanna see shocked face of my step dad.
Shadowmidnightedge said:
Hi,
I am kinda new to the forum. And I am a little lost with the phone.
My step-father gave me his Pixel 3, as a gift. However, my step-dad has a pretty wicked sense of humor. He gave me the phone, but he didn't entirely log out of the phone. When I turned on the phone, it turned out that the phone is FRP locked. I asked him for the damn pin code, but he rebuked that, unlocking it is part of the learning curve, and I will value this phone more.
In the past few days, I was googling every possible exploit I could find there. Just to learn that phone is running Android Q, so nothing really works. (You can see my dad is a wicked person).
I understand that I have flash new software, but any ideas how could I do that? I have absolutely no clue how what to do. I downloaded Android Studio, but I don't even know what to do with that software. I a complete noob, to that.
What I managed to establish is that the phone has dev options turned off. It's running Android Q from April this year, and device in fastboot mode says the device is locked.
I will be grateful for any tips. I wanna see shocked face of my step dad.
Click to expand...
Click to collapse
If say give it back to the rightful owner. You won't get any help here trying to hack into someone else's phone.
Either your story is BS, or he is an idiot and doesn't understand FRP. I'll pretend that the story isn't BS however unlikely, and tell you to get the PIN/PW. Otherwise, take your losses on whatever you paid for the stolen phone.
He guys, I just stole a phone, can you help me launder this phone? - Is the honest question here I suspect.
If not, you should be able to get the password from the person who last used it.
First, thank you, everyone, for the replies. Second I would like to reply to some concerns, that were raised here, So to address the biggest elephant in the room, the phone was not stolen. my stepdad simply has a strange sense of humor and he likes to torture me with his ''jokes''. This would be one of them. He gave me a locked phone on purpose thinking it would be funny, watching me twiddling with the phone for hours, until I would come to him begging him for a password. Which already happened yesterday. The phone is now, working as it should be. The third thing I wanna mention is the fact that at the time of writing this post, I was pretty confused about the whole situation. I didn't realize fully what is FRP, . It was the first time when I heard about it in my life. All my life I had Samsung phones, and never before I had to deal with something like FRP. I simply thought it was another stupid joke of my stepdad..
I am a person, who likes challenges, and the fact that my stepdad has pulled another number on me made my desperation, but defeat him, even bigger, I am rather a tech literate, so having him challenging me on unlocking this phone rubbed my ego wrong way. I apologize for causing any disturbance here.
Shadowmidnightedge said:
First, thank you, everyone, for the replies. Second I would like to reply to some concerns, that were raised here, So to address the biggest elephant in the room, the phone was not stolen. my stepdad simply has a strange sense of humor and he likes to torture me with his ''jokes''. This would be one of them. He gave me a locked phone on purpose thinking it would be funny, watching me twiddling with the phone for hours, until I would come to him begging him for a password. Which already happened yesterday. The phone is now, working as it should be. The third thing I wanna mention is the fact that at the time of writing this post, I was pretty confused about the whole situation. I didn't realize fully what is FRP, . It was the first time when I heard about it in my life. All my life I had Samsung phones, and never before I had to deal with something like FRP. I simply thought it was another stupid joke of my stepdad..
I am a person, who likes challenges, and the fact that my stepdad has pulled another number on me made my desperation, but defeat him, even bigger, I am rather a tech literate, so having him challenging me on unlocking this phone rubbed my ego wrong way. I apologize for causing any disturbance here.
Click to expand...
Click to collapse
If this is legit then post the IMEI of the phone and take a pic of the phone box with the matching IMEI or a screenshot of the order email / receipt
Ak7J4 said:
If this is legit then post the IMEI of the phone and take a pic of the phone box with the matching IMEI or a screenshot of the order email / receipt
Click to expand...
Click to collapse
For what purpose? He already said he got the P/W and it is working. He didn't ask anything else and simply said "thanks."
Thread closed as the Op doesn't require any additional assistance.
Second of all if you can help then please do so... if you think something isn't right hit report and move ahead.
Thanks
SacredDeviL666
My sister ran away yesterday evening and she has no phone on her to track, but she left what appears to be a Samsung j3 behind that she used before she left. This could be what saves her life, I very much need XDAs help here. I have rooted and messed with phones and Odin around 5 years ago so I am very rusty with this stuff. Could someone please guide me on recovering her phones data and/or bypassing the lockscreen?
I S 3 5 0 said:
My sister ran away yesterday evening and she has no phone on her to track, but she left what appears to be a Samsung j3 behind that she used before she left. This could be what saves her life, I very much need XDAs help here. I have rooted and messed with phones and Odin around 5 years ago so I am very rusty with this stuff. Could someone please guide me on recovering her phones data and/or bypassing the lockscreen?
Click to expand...
Click to collapse
Specific model? A while ago on some models you could flash twrp and work to avoid it.
As for bypassing the lock screen, I would suggest not trying to unlock it, some people use the settings so that after enough wrong attempts to unlock the phone, it factory resets.
If the data inside the phone is a priority, take it to a specialist or the relevant authorities ASAP.
I do not suggest trying twrp as in this case, damaging the phone could bring serious
consequences
ThatLatinGuy said:
Specific model? A while ago on some models you could flash twrp and work to avoid it.
As for bypassing the lock screen, I would suggest not trying to unlock it, some people use the settings so that after enough wrong attempts to unlock the phone, it factory resets.
If the data inside the phone is a priority, take it to a specialist or the relevant authorities ASAP.
I do not suggest trying twrp as in this case, damaging the phone could bring serious
consequences
Click to expand...
Click to collapse
I would agree to hand it to the authorities, but the cops already existing 24 hour missing person rule has already killed so many children. I sincerely doubt the phone would find the right hands to access the data within a week, the professionals are right here on the internet across the world.
How do I find out the specific model? Would that be in a safe boot screen? For extra info, it has a removable rear cover and battery.
But what you are saying is there is no way to bypass the lock screen even with twrp?
Based on info I gathered from her search history on her school laptop, she could be on a greyhound. I've already told the authorities but they are quite slow at their job. Time is of the essence with this. Thank you for replying
I S 3 5 0 said:
I would agree to hand it to the authorities, but the cops already existing 24 hour missing person rule has already killed so many children. I sincerely doubt the phone would find the right hands to access the data within a week, the professionals are right here on the internet across the world.
How do I find out the specific model? Would that be in a safe boot screen? For extra info, it has a removable rear cover and battery.
But what you are saying is there is no way to bypass the lock screen even with twrp?
Based on info I gathered from her search history on her school laptop, she could be on a greyhound. I've already told the authorities but they are quite slow at their job. Time is of the essence with this. Thank you for replying
Click to expand...
Click to collapse
Turn the phone off , take the battery out , it should have something written on it like
smj30km
In some older models and versions you could use twrp to explore the contents of the phone , and even edit the system files to remove the lock , you cannot remove the google account this way mind you .
However given the stakes I again suggest against it as if something goes wrong , the phone will be wiped.
If you wish to do so anyway I will leave the links to the posts , but I will not be able to help if something goes wrong.
ThatLatinGuy said:
Turn the phone off , take the battery out , it should have something written on it like
smj30km
In some older models and versions you could use twrp to explore the contents of the phone , and even edit the system files to remove the lock , you cannot remove the google account this way mind you .
However given the stakes I again suggest against it as if something goes wrong , the phone will be wiped.
If you wish to do so anyway I will leave the links to the posts , but I will not be able to help if something goes wrong.
Click to expand...
Click to collapse
I forgot all the issues surrounding the google account. That pretty much leaves me with no options, I will have to just give it up to the authorities. Thank you for the good advice. Would it be appropriate to simply take this post down
I truly hope you cand find her , sorry if I came across as rude or not willing to help , but the fact that as you said , the phone is the only thing that may help you makes it difficult to recommend a twrp flash or even rooting the phone as this may damage it .
Wish you the best
ThatLatinGuy said:
Turn the phone off , take the battery out , it should have something written on it like
smj30km
In some older models and versions you could use twrp to explore the contents of the phone , and even edit the system files to remove the lock , you cannot remove the google account this way mind you .
However given the stakes I again suggest against it as if something goes wrong , the phone will be wiped.
If you wish to do so anyway I will leave the links to the posts , but I will not be able to help if something goes wrong.
Click to expand...
Click to collapse
I forgot all the issues surrounding the google account. That pretty much leaves me with no options, I will have to just give it up to the authorities. Thank you for the good advice. Would it be appropriate to simply take this post down