Hi there, even if i have this issue on a specific phone (Redmi note 7 on PE), I think this issue can be encoutered in any phone, so I ask here.
(excuse my english, it's not my native langage).
Suddenly my phone freezes and turns off. I try to reboot but it stays stuck on the G logo. I've waited for an hour, it doesn't boot. I try to save as many data as I can, beggining with my sd card. But I have some data stored on my internal storage (pictures, recording and my podcast log) that is encrypted.
My plan was to back up all I could, reset the phone and restore what I've saved. but each time i try to back up (Orange recovery fox project), it crashes at the data back up. On the log it says that it is a file stored on data/misc that causes the issue. Thinking its a corrupt one, i delete and try again. But it crashes again, because of another file on the same data/misc file. I've tried two times to delete those files whitout any success.
I'm kind of desperate here, what can i do to save those precious files?
Any help appreciated, have a nice day
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Hello, I had the Unknown reason -18 error from Android Market. I read that one possible fix was to delete the .android_secure folder. I did that but I backed it up to my laptop.
After that I realised that this removed all my apps from my SD so I moved the backup to the sd back in order to restore all apps. But then the problem started. Now I'm supposed to have all the files exactly same as before but, for some reason my phone get stucked when I have to enter the PIN. It does not respond at anything, I thought It was checking the SD files again but it has passed about 30 minutes and still the same. Tried to reboot ( i have to remove battery because the switch off button does not respond) and everytime I'm getting stucked when the SD card seems to be checking files.... What can I do to restore my phone like before? I know one fix is to completely delete .android_secure folder but I would have to reinstall all my sd apps, (thats about 90 apps!!) and probably I'd lost all app's data...
Than you for your help,
Cheers!
(My mobile device is a Nexus One)
Ok, I did a Windows Scandisk over my SD card and it fixed some problems, after that, the mobile did started and all my apps were recovered... What's more after removing the smdl2tmp1.asec file from .android_security folder solved the -18 problem issue.
Everything it's good now =)
after backing up all my user app to sdcard, after sometime (or after a reboot), all backup data will disappeared , and shows i have no backp at all. tried several times and get the same result everytime. i have to redo all of my backup almost everyday.
i dont have this issue in my motorola xoom.
i m using this methos to switch my internal storage and sdcard http://forum.xda-developers.com/showthread.php?t=1857391
does this related to the issue?
any suggestion? maybe u need to do some settings?
thanks!
A few days ago I entered phone hell. At the time, the phone was on the last stock upgrade from AT&T, wasn't even rooted and didn't have a custom recovery. Short story is that it soft bricked out of nowhere for no apparent reason. I finally gave up on fixing it, installed TWRP recovery, did a Nandroid backup, wiped everything twice and reinstalled stock through Odin. Fortunately the Nandroid backup recovered my data and my apps, so I was able to selectively restore through Titanium.
Now that even though both the internal and external SD cards are more than 50% empty, I can't do anything like update apps or sync gmail because of insufficient storage. When I connect it to my PC, Windows Explorer recommends that I scan and fix the card. I suspect that whatever Windows is seeing caused my brick and the lack of space issues.
Is it okay to let Windows do the scan and fix?
Long story short? No...
Enable hidden files and folders in explorer and find the directory that is eating up the space.
Either that or USB connect it, copy everything over, disconnect and wipe from phone (settings > storage > erase) and then reconnect and copy everything back
i pleasant day to all. i'm new to this forum and i'm a noob as well. i got a problem with my android phone. i took out the SD card to transfer data faster but by the time i inserted it back, the phone undergoes boot-loop process. i reboot the phone several times, take out the battery and waited for few minutes but no success, so i followed the procedure online to back up the users data by pressing the volume up and power button. it provides an option to save data in SD card with an extension of .backup. i cleared and reset phone to factory default and be able to gain access my phone. the problem is, i tried to restore data from the back file but as soon as i restored it it undergoes boot-loop process again. i just need my contacts and important messages. my questions are:
1. ) Is there a way to extract contacts and messages from userdata.backup file by copying the file in computer ?
2.) If its possible to extract, what software i need to use to extract it?
3.) Is there a way to enable usb debugging in the phone using a computer through a data cable?
hoping for your generous reply and thanks in advance.
Hi All,
Yesterday i was encrypting my OnePlus One (had no custom ROM or anything, with CM11S). Everything went well, it completed the whole encryption process. After that it restarted, but since then I am unable to access any of my previous data. It is showing like a newly bought phone, asking me to setup accounts etc. But the storage still has the data, as the storage capacity is showing 20gb used.
When i restart my phone, it asks me to enter password to decrypt the storage. I am doing it, but it is still not showing anything.
I have some important stuff in the phone and cannot lose the data. Someone please help to retrieve my data.
Thanks,
Varun