Hi everybody. I have a Realme GT Master Exploration and a Rog 3 phone. There is the same problem on both phones.
When trying to pair, Samsung Wearable gives an error (literal translation) This Galaxy Watch is not supported by your smartphone.
If I pair via Bluetooth manually, the pairing is successful, but when I start Samsung Wearable, the pairing is reset and tries to create again, but an error occurs. Several times it came to installing the Wear Os application on a smartphone, synchronization started there and always freezes at 60%, after which the watch gives an error about the need to reset the settings to factory settings. There is a reset and everything is new.
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hello all,
i dont know what i was thinking when i forced closed gear app and it services, and the Samsung accessory service as well, and now my i cant connect to my gear anymore
i have done a light reset and factory reset to my gear s2, and am not able to make it to connect again to my note 3 anyway
also i have uninstalled the gear app and reinstalled again and unpairing the watch , but still its not connecting, it is getting stuck at connecting to gear ,
i tried connecting the gear to other phone it worked, but with my note it is not working , any suggestions ?
***Update - Never mind fixed it by a factory reset of my phone
Connecting to phone with S2
I try to make a phone call from my watch and get the message "connect to bluetooth" I touch the tick for yes and my watch and phone are connected straight away. It never seems to connect otherwise, but connects every time this way, so that's what I do. Wrong way, but it works
Geoffpops
For Future Reference - Ideal way to reconnect if you face issues
Ideally, you would not need a full reset of your phone, clearing the data of all the following should work fine -
1) Gear Manager
2) Samsung Accessory Service
3) Samsung Accessory System Providers
yamensati said:
hello all,
i dont know what i was thinking when i forced closed gear app and it services, and the Samsung accessory service as well, and now my i cant connect to my gear anymore
i have done a light reset and factory reset to my gear s2, and am not able to make it to connect again to my note 3 anyway
also i have uninstalled the gear app and reinstalled again and unpairing the watch , but still its not connecting, it is getting stuck at connecting to gear ,
i tried connecting the gear to other phone it worked, but with my note it is not working , any suggestions ?
***Update - Never mind fixed it by a factory reset of my phone
Click to expand...
Click to collapse
Got my S8+ at launch, reset my Gear 2 running Tizen and quickly had it paired using both the Gear app and Samsung Health.
Everything was running just fine until a about a week ago when the pairing stopped. I decided to reset the Gear 2 and re-pair it to my S8+.
After several unsuccessful tries, here's what happens:
1. Reboot phone and wait for boot to complete.
2. Start the Gear app (v2.2.17022862) on the phone.
3. From the Gear app select "Connect new Gear."
4. Power on the Gear 2 and select "Next / Next"
5. Back to the app on the phone select "Gear 2 (XXXX)"
6. Get a Blue tooth pairing request on both devices and confirm on both of them.
7. The Gear 2 shows "Waiting for confirmation from Gear Manager" and the Gear app on the phone shows "Connecting to Gear..."
8. Minutes pass and nothing else happens.
IOW, the Bluetooth pairing is successful but the actual link between the devices never finishes.
Any idea what I might try next to get this working?
TIA,
RIch
Having similar issue. eventually got a connection failed. This worked originally then I did the OTA update (I have an unlocked S8+) and the Bluetooth started acting up.
One post said unpair everything and now I cant get the phone to reconnect. Eventually Bluetooth recognizes the Gear2 and the Gear Manager (as disconnected).... and the watch stays in that factory reset mode.
Not sure exactly how, but I got mine working. After unpairing the Bluetooth connection, I also cleared the cache and data on both the Samsung Gear app and the Samsung Health app then removed both apps from my S8+ rebooting many times along the way. After reinstalling the Gear app and the Health app I was able to eventually get the pairing to be successful.
Sorry I can offer better detailed guidance. I hope you get yours working again too.
Thanks... I tried clearing S-Health's\Samsung Connect cache, unpairing the watch, deleting Gear Manager, and restarting. That didn't work. I'll give it another try.
Just out of curiosity, have you disabled anything like Bixby or Svoice? I have both disabled... I tried reenabling them before but that didn't help.
Nope. While I don't use either, both Bixby and SVoice remain active. Sorry I can't help more.
Hello guys,
I'm facing an extremely strange problem.
I factory reset my Galaxy S8+ to Android Pie and I'm trying to sync it with my Gear S3, which I also factory reset. The problem is, while the syncing starts, at the final stage of the synchronization, the Galaxy Wearable app force closes and the watch remains stuck at the "Check your phone to complete the setup process ". No matter how many times I try, delete the Galaxy Wearable cache, the Accessory Tool cache, it always occurs, even after Master Reset of the Watch
Any help would be totally appreciated.
Edit: it seems that the two devices actually connect via Bluetooth. Even so, every time I open the Wearable app, a message "your device has been reset. Do you want to set it up" or something pops up, CONSTANTLY, not allowing you to do anything. Meanwhile the Watch is stuck on the galaxy swirling image with the "check your phone message "....
Had the same problem...the solution is to uninstall gear s plugin apk and find an older version of it and install it.After that problem will be solved...
Hi everybody. I have a Realme GT Master Exploration and a Rog 3 phone. There is the same problem on both phones.
When trying to pair, Samsung Wearable gives an error (literal translation) This Galaxy Watch is not supported by your smartphone.
If I pair via Bluetooth manually, the pairing is successful, but when I start Samsung Wearable, the pairing is reset and tries to create again, but an error occurs. Several times it came to installing the Wear Os application on a smartphone, synchronization started there and always freezes at 60%, after which the watch gives an error about the need to reset the settings to factory settings. There is a reset and everything is new.
Try pairing with Samsung Health, and don't make double threads.
Is your phone Rooted ? Are you running custom OS ? That could be a problem .
This watch used to be paired to my Pixel 6 Pro, no problem from day one. Yesterday I fully charged the watch and then noticed that it wasn't paired. I went into the Health app, Devices, and it was not showing so I tried to Add. "No devices found". So after rebooting both the phone and the watch without any luck, shutting down Bluetooth and re-enabling I finally did a factory reset on the watch, cleared the cache and data in the Health app and uninstalled it. Then I scanned the watch after picking my language with the phone as if it were a brand new watch and setting it up for the first time. No love. It will NOT pair! "No device found".
Please help. As we know the watch is pretty worthless without being paired to a phone and the Health app.
I returned the watch to the seller and will get a full refund.