I see in the members app where you can get care+ for a year if you pre ordered but when I tap the button nothing happens. Anyone know how to get the free year?
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Try directly via Browser/PC: https://www.samsungcareplus.com/
Puddingpanzer said:
Try directly via Browser/PC: https://www.samsungcareplus.com/
Click to expand...
Click to collapse
That gives me a "you are no longer eligible to enroll in Samsung care+" message. You think they are making us wait until the actual release date of the 27th before it goes live?
Edit: Samsung said it will go live on the official launch the 27th.
It's the same offer in my country, but it says "Samsung care+ not available in your country".
ione2380 said:
It's the same offer in my country, but it says "Samsung care+ not available in your country".
Click to expand...
Click to collapse
Try tomorrow once the official launch hits.
TechOut said:
That gives me a "you are no longer eligible to enroll in Samsung care+" message. You think they are making us wait until the actual release date of the 27th before it goes live?
Edit: Samsung said it will go live on the official launch the 27th.
Click to expand...
Click to collapse
Did you order directly from Samsung? If so, you had to add it to the order.
Unfortunately, I played this game with the Note 20 Ultra. Not adding it to the order claimed I could go into the Members app and add it for up to 30 days. After some extensive research, I found out that it could ONLY be added to the order or it "expired" and not even support could get it added.
It also wasn't actually available until after the release and then there was a slight delay (48 hours or so), much like it was a game release. I never did get it added, but that was the initial excuse support gave for not being able to add it.
twistedumbrella said:
Did you order directly from Samsung? If so, you had to add it to the order.
Unfortunately, I played this game with the Note 20 Ultra. Not adding it to the order claimed I could go into the Members app and add it for up to 30 days. After some extensive research, I found out that it could ONLY be added to the order or it "expired" and not even support could get it added.
It also wasn't actually available until after the release and then there was a slight delay (48 hours or so), much like it was a game release.
Click to expand...
Click to collapse
They checked and told me I would be eligible to add it tomorrow
TechOut said:
They checked and told me I would be eligible to add it tomorrow
Click to expand...
Click to collapse
As long as it is on your receipt, you should be fine.
twistedumbrella said:
As long as it is on your receipt, you should be fine.
Click to expand...
Click to collapse
I didn't add it when I ordered. But the app says you have 30 days to redeem it. There is a button specific for pre order customers
TechOut said:
I didn't add it when I ordered. But the app says you have 30 days to redeem it. There is a button specific for pre order customers
Click to expand...
Click to collapse
Hopefully it works out this time or they fixed the terms because last year, they were making the same claim and it ended up only being available if you purchased them together.
twistedumbrella said:
Hopefully it works out this time or they fixed the terms because last year, they were making the same claim and it ended up only being available if you purchased them together.
Click to expand...
Click to collapse
I wasn't questioning whether or not they made the claim. I had the same thing through the 10 different support conversations. I hope they do things differently this time, but I have no doubt you will invest the same amount of time I did.
twistedumbrella said:
I wasn't questioning whether or not they made the claim. I had the same thing through the 10 different support conversations. I hope they do things differently this time, but I have no doubt you will invest the same amount of time I did.
Click to expand...
Click to collapse
Says on the app it's during order only. I asked they won't honor it. But whatever I was paying on it for my S21 Ultra so I canceled that since I sold it and will pay for it for the Z Flip so not like I'm really out any extra
Did it work for you? I've registered mine on 25th Aug. without problems (germany), purchased directly at samsung
TechOut said:
Says on the app it's during order only. I asked they won't honor it. But whatever I was paying on it for my S21 Ultra so I canceled that since I sold it and will pay for it for the Z Flip so not like I'm really out any extra
Click to expand...
Click to collapse
If it didn't arrive yet, you could try contacting support and telling them you thought you clicked the button to add it. They may still be able to edit the order. The mistake I made was waiting until it arrived to decide I should add it. By then, the order was already complete.
twistedumbrella said:
If it didn't arrive yet, you could try contacting support and telling them you thought you clicked the button to add it. They may still be able to edit the order. The mistake I made was waiting until it arrived to decide I should add it. By then, the order was already complete.
Click to expand...
Click to collapse
They wouldn't.
I have the same problem, I had to add it on my cart and check out which I didn't... but the rep was kind enough to send me a $60 credit to use on samsung.com.. I ended up using it towards a watch watch 4.. Samsung care is pretty lame anyway the deductibles are way too high for screen replacement. I'll take my chances with the one year manufacturer's warranty.
Let's hope the hinge is made to be durable. The repair shops are trained to find a reason to call it accidental damage.
i waited out the preorder period to avoid Members app or Samsung account. After the release, the benefits are similar, but without that privacy annoyance. However, there's a price to pay for Care+ at least for first 2 weeks (to make sure preorder people feel privileged). The old Z models still receive free Care+ until today. I expect the same conditions to reapply for ZFlip3/ZFold3 soon. The display repair price is up to 1000$ so the manufacturer should still provide extra backing.
doggydog2 said:
i waited out the preorder period to avoid Members app or Samsung account. After the release, the benefits are similar, but without that privacy annoyance. However, there's a price to pay for Care+ at least for first 2 weeks (to make sure preorder people feel privileged). The old Z models still receive free Care+ until today. I expect the same conditions to reapply for ZFlip3/ZFold3 soon. The display repair price is up to 1000$ so the manufacturer should still provide extra backing.
Click to expand...
Click to collapse
You save $100 with the Care+ plan. Screen repair is around $400.
Related
it's out of stock everywhere and the only option now is second hand, should i go for it? my other option would to buy a ipad 2 16gb but i feel that won't be enough data for me and i am so used to android, anyone give me advice?
Uh... I would say, wait until they get some stock? Find a place that will restock? Import? Craigslist may also offer some new ones from people who bought at a discounted price.
asdfuogh said:
Uh... I would say, wait until they get some stock? Find a place that will restock? Import? Craigslist may also offer some new ones from people who bought at a discounted price.
Click to expand...
Click to collapse
i can't wait till they get stock, it could be up till a month before they come back (can you go a whole month without a tablet?) and the price would increase and i would miss out on the £50 cashback, i can't even buy second hand from cex they are all gone, its all because of christmas, bah humbug i say!
i will try the stores on the high street today but i've checked all their stock online, they are all gone, i think i will have no choice but to buy a ipad 2, its either that or go without a tablet for a whole month, i can't use a samsung galaxy S2 to browse the web e.t.c LOL screen is tiny and impossible to type with (using it now to type this post)
I would go without a tablet for a month. You want warranty for something like this. I had the opportunity to get a used but unopened note off craigslist for $75 less but I decided against it.
Sent from my GT-N8010 using Android Central Forums
i found one from the high street, it costs more at £355 but i am happy i have got one, i don't think i would have been happy with a ipad anyway.
Picked one up at tescos(York) yesterday for £318 and to quote the samsung guy 'there's load in stock'.... sure you tried everywhere?!
And for those that dont know you have to purchase up to and including the 31st December to be entitled to the £50 cashback.
EDIT: By the way, something else I also found out yesterday which could be relevant to you, is that Tescos website on purpose prevents you from checking stock of these items.
wuptdo said:
Picked one up at tescos(York) yesterday for £318 and to quote the samsung guy 'there's load in stock'.... sure you tried everywhere?!
And for those that dont know you have to purchase up to and including the 31st December to be entitled to the £50 cashback.
EDIT: By the way, something else I also found out yesterday which could be relevant to you, is that Tescos website on purpose prevents you from checking stock of these items.
Click to expand...
Click to collapse
yeah i saw tesco direct website had the tablet for £318 but i heard such bad stories about their delivery i decided to pass on that and that is strange, why would they not let you check stock on online :S
i am going to claim my £50 cashback tomorrow, gotta setup the tablet tonight so tired too.
Oh sorry didn't see you managed to grab one! Annoyingly you cant start cashback claim process until 15 days after you buy it...probs to prevent you buying one claiming cash back and taking it back. But at the same time it has to be claimed before 60 days......probably in the hope you forget to claim!
HUYI said:
yeah i saw tesco direct website had the tablet for £318 but i heard such bad stories about their delivery i decided to pass on that and that is strange, why would they not let you check stock on online :S
i am going to claim my £50 cashback tomorrow, gotta setup the tablet tonight so tired too.
Click to expand...
Click to collapse
wuptdo said:
Oh sorry didn't see you managed to grab one! Annoyingly you cant start cashback claim process until 15 days after you buy it...probs to prevent you buying one claiming cash back and taking it back. But at the same time it has to be claimed before 60 days......probably in the hope you forget to claim!
Click to expand...
Click to collapse
man, that's lame so i have to wait till, gah! that won't be till january, am i screwed? or can i just fill in the form and wait the 15 days out?
HUYI said:
man, that's lame so i have to wait till, gah! that won't be till january, am i screwed? or can i just fill in the form and wait the 15 days out?
Click to expand...
Click to collapse
The device is out of stocks in singapore as well. But believe uts totally worth it compare to ipad.
I bought with no regrets..
HUYI said:
man, that's lame so i have to wait till, gah! that won't be till january, am i screwed? or can i just fill in the form and wait the 15 days out?
Click to expand...
Click to collapse
Basically you're perfectly fine. if you look here:
http://www.samsung.com/uk/tab2cashback/tandc.html
At no. 2. You just have to claim before the 28th feb(or 60 days after purchase, whichever is sooner), but have to have BOUGHT it before the 31st December. And you have. so youll have no probs! Just make sure you claim before that 60 days expires.
HUYI said:
man, that's lame so i have to wait till, gah! that won't be till january, am i screwed? or can i just fill in the form and wait the 15 days out?
Click to expand...
Click to collapse
Take a weeks holiday in Dubai, we've got thousands of them. Everyone here is suffering from iPad mania
Nice weather is a bonus, drop me a PM and I'll even take you dune bashing. Might get some airtime
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Steve
As per title.... I asked Expansys USA to confirm which variant they would be selling and the office manager (Caroline Philipchuck) checked with their procurement and confirmed that the units are sourced from South America and are the Octa without LTE. Again, without LTE despite what it says on their website.
Release date?
I don't have LTE in my area and wont for years so I preordered this hoping it would be the Octa as stated. This morning I got an email saying they were shipping next week and to confirm my order for immedieate shipment. Thats when I contacted them to confirm which variant. Whether it actually ships then, got no idea.
I've just ordered mine after they confirmed (by chat) it has Exynos 5 Octa.
I'm from Europe and they use FR office to serve european customers, They will receive it in USA office next week so i think it will be shipped between 5/10 days.
I'm from the UK so will I be able to purchase it from the US site? And will it charge me import fee?
Sent from my GT-I9100 using xda app-developers app
well negrielectronics also has the Exysnos 5 octa on preorder but it will cost you around 1000$.
http://negrielectronics.com/samsung-i9500-galaxy-s-iv-16-gb-lta-unlocked-black-mist.html
NewEgg get's most of their devices from Trinidad so they'll be Octa/HSPA too.
CQ7 said:
I've just ordered mine after they confirmed (by chat) it has Exynos 5 Octa.
I'm from Europe and they use FR office to serve european customers, They will receive it in USA office next week so i think it will be shipped between 5/10 days.
Click to expand...
Click to collapse
The current status says due May 4th
Here's a helpful hint about Expansys. Their online inventory isn't real time and fluctuates madly as do the availability and shipment dates. They only work business hours Monday through Friday and aren't particularly responsive to e-mails depending on the time of day they are received. I've ordered a bunch of stuff from them and they've always been reliable (dates and time aside) and easy to work with as I had a couple of returns/exchanges. So save yourself a lot of head banging based on expected delivery; you'll get what you ordered but it's not always going to be on the timetable indicated.
Agree with Barry on them and have ordered there numberous times myself. Best to ignore their online status for anything and simply call or email. Once contact has been made they have always followed through for me. At first I thought they were kind of sketchy but they have an odd knack for pulling through despite the somewhat irregular service.
$775 though.....yeesh.
barondebxl said:
well negrielectronics also has the Exysnos 5 octa on preorder but it will cost you around 1000$.
http://negrielectronics.com/samsung-i9500-galaxy-s-iv-16-gb-lta-unlocked-black-mist.html
Click to expand...
Click to collapse
The one yuo linked to is the LTA version..
Not sure what LTA is...
But the regular non-LTA, non-LTE Exynos version is priced a quite bit cheaper ~$800
http://negrielectronics.com/samsung-i9500-galaxy-s-iv-16-gb-unlocked-black-mist.html
jeffs99 said:
The one yuo linked to is the LTA version..
Not sure what LTA is...
But the regular non-LTA, non-LTE Exynos version is priced a quite bit cheaper ~$800
http://negrielectronics.com/samsung-i9500-galaxy-s-iv-16-gb-unlocked-black-mist.html
Click to expand...
Click to collapse
Not sure what LTA stands for, maybe LTE but in a different language? lol.
I dont know why people must have the octa version. The differences in performance is not that big. And neither is the battery. Games peforms better in snapdragon chispet and In daily use of both two phones, you wont see the difference at all. What important is the LTE and dev support. Believe me, i have a s3, the dev there pull their hair off when they try to develop roms for the s3.
And trust me, you dont want to have the octa chipset, in view of dev support. All the experienced exynos developers will not support the chipset anymore. It take 2 week to develop a good aosp rom for sony experia z and it take 16! month to develop the same thing for samsung s3, and it still buggy.
So why would you still buy the exynos chipset phone?
Sorry for my bad english btw
Dont care about the performance as phones have reached a level of performance that fully satisfies me, I'm in it for the batt life. No insult to the gents working on ASOP for whom I have nothing but props but I prefer touchwiz based roms for the time being meaning support isn't a concern for me. Nor do I care about LTE since my area isn't even on my carriers road map yet. I get a new phone at the most annually but ususally sooner so I'm going to try out the Octa and see how it goes. If the better battery plays out great, if not the next thing is always coming and the Octa becomes one more phone in a long succession phones that have gone on to their next owner. The long and the short of it is I lose nothing by giving the Octa a spin so I'm going to do just that.
definitely will not buy from Negr* anymore. Recall my painful exp last yr with S3
gg_monogram said:
definitely will not buy from Negr* anymore. Recall my painful exp last yr with S3
Click to expand...
Click to collapse
Thanks for noting the bad service from Negri it was one I had considered.
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---------- Post added at 12:27 AM ---------- Previous post was at 12:25 AM ----------
BarryH_GEG said:
Here's a helpful hint about Expansys. Their online inventory isn't real time and fluctuates madly as do the availability and shipment dates. They only work business hours Monday through Friday and aren't particularly responsive to e-mails depending on the time of day they are received. I've ordered a bunch of stuff from them and they've always been reliable (dates and time aside) and easy to work with as I had a couple of returns/exchanges. So save yourself a lot of head banging based on expected delivery; you'll get what you ordered but it's not always going to be on the timetable indicated.
Click to expand...
Click to collapse
So basically if I was to order from Expansys USA it may take awhile to get my order but they don't rip anyone off? I don't mind waiting as there already is Exynos shortage, I just don't want to be out $775. Thank you for posting your experience with them.
mw86 said:
Thanks for noting the bad service from Negri it was one I had considered.
---------- Post added at 12:27 AM ---------- Previous post was at 12:25 AM ----------
So basically if I was to order from Expansys USA it may take awhile to get my order but they don't rip anyone off? I don't mind waiting as there already is Exynos shortage, I just don't want to be out $775. Thank you for posting your experience with them.
Click to expand...
Click to collapse
It's a legit website. You don't have to worry about getting ripped off. Pay with a credit card. OR pay through PayPal route that through a credit card.
Cheers
mw86 said:
So basically if I was to order from Expansys USA it may take awhile to get my order but they don't rip anyone off? I don't mind waiting as there already is Exynos shortage, I just don't want to be out $775. Thank you for posting your experience with them.
Click to expand...
Click to collapse
They are absolutely fine, before and after the sale. When new devices come out their slammed because they can show availability when they don't have any and people get frustrated with the delay(s). I've never heard anyone complain that they didn't get what they ordered (at some point) or that they in any way felt ripped-off. I'd suggest calling rather than e-mailing though if you need them because at times they can be slow to respond. Like I said before I've had to do some returns and exchanges and they were really accommodating.
Nephilim-Giant said:
It's a legit website. You don't have to worry about getting ripped off. Pay with a credit card. OR pay through PayPal route that through a credit card.
Cheers
Click to expand...
Click to collapse
Until they change the price, try to send you something else, say a release date before anyone else on the planet and then when unsurprisingly the stock doesn't arrive in time tell lies. Search Negri on the sgs3 forum if you want to read a story about how to make certain a whole bunch of people will never order from then again.
Wanted to share this deal for you guys, I purchased a GS3 international from these guys before and everything was peachy.
http://www.ebay.com/itm/New-Samsung...407?pt=LH_DefaultDomain_0&hash=item51ac15dad7
Get them while they last!
Dan37tz said:
Wanted to share this deal for you guys, I purchased a GS3 international from these guys before and everything was peachy.
http://www.ebay.com/itm/New-Samsung...407?pt=LH_DefaultDomain_0&hash=item51ac15dad7
Get them while they last!
Click to expand...
Click to collapse
Holy Batman!
No warranty no buy!
Sent from my GT-I9300 using xda app-developers app
Shipping: $99.95 FedEx International Priority
Click to expand...
Click to collapse
Ehhhh. No sorry that's a bit much. Still amounts to 615€ which is overpriced.
I think I'll have to wait to get this device at reasonable price... (Still tempting)
Ahh yes, unfortunately not that good of a deal if you live outside of the US since the shipping is only FREE if you live here.
Still $150 cheaper than Negri Electronics, the only other place that is shipping them now....
AndreiLux said:
Ehhhh. No sorry that's a bit much. Still amounts to 615€ which is overpriced.
I think I'll have to wait to get this device at reasonable price... (Still tempting)
Click to expand...
Click to collapse
This is how they make money by boosting the shipping cost. I live in China I know how much they pay the phone and I know how much it cost to ship a phone. I shipped a guitar for 40$ in Montreal from Shanghai so 99$ for a phone makes no sense.
They are local to me. I wonder how much if i picked it up and pay cash.
Will I get LTE on AT&T with this one?
Isnt it best to wait for a Korean version? Dont they support both lte and octa core?
I ordered a Korean phone before and it worked fine in the uk
Sent from my GT-I9505 using Tapatalk 2
If the Korean Version did have octacore and support LTE it would be worth waiting for, as long as it wasn't 3-4 months down the line anyway.
Sarcron said:
If the Korean Version did have octacore and support LTE it would be worth waiting for, as long as it wasn't 3-4 months down the line anyway.
Click to expand...
Click to collapse
Thats what ive heard... Im going korea in june so maybe i can pick one up
ive bit the bullet and ordered the international one, will send my lte one back when it arrives..
@AndreiLux Hope you get the device soon and start making your legendary kernels
I contact him to buy to Puerto Rico but not answer me
Has anyone actually received yet?
I ordered but havnt had any confirmation and i notice he hasn't had any feedback on the s4 either
Sent from my GT-I9505 using Tapatalk 2
Guitarfreak26 said:
Has anyone actually received yet?
I ordered but havnt had any confirmation and i notice he hasn't had any feedback on the s4 either
Sent from my GT-I9505 using Tapatalk 2
Click to expand...
Click to collapse
I was tempted to order one myself but wanted confirmation that it was the I9500 and not the Snapdragon 600 I9505. So I sent him a message early this morning. As yet - no reply !!!
This doesn't inspire confidence in buying from him even though he has a very good seller rating. Also, as you say I can only see 1 positive feedback from someone who has purchased an S4 - yet he has sold over 1000.
I was prepared to order this morning but not now. Especially after reading your message and not getting a reply to my earlier question, I'm not sure what to do.
I hope you get yours and at least you're covered by eBays Buyer Protection should anything go wrong !!! Keep us posted.
He replied to a message I sent on saturday today. All I can think is that he has so many messages he can't get through them all
I'm hoping it comes tomorrow if he holds up to his one buisness day claim
Guitarfreak26 said:
He replied to a message I sent on saturday today. All I can think is that he has so many messages he can't get through them all
I'm hoping it comes tomorrow if he holds up to his one buisness day claim
Click to expand...
Click to collapse
Thanks for the update.
I contacted someone who had left positive feedback for purchasing an S4. I asked whether it was a genuine Octa I9500, you never know with alot of online retailers simply copy/pasting specs, and he confirmed that it was.
He also mentioned that the packaging was in spanish/portugese or something so looks like these might have been destined for South America maybe.
I got this reply..
Dear Buyer,
Thank you for your order. We will email you the tracking details to your order once it is processed and shipped. We are working hard to get your order processed. Thank you for your understanding in this matter. Once your order is shipped you can follow the progress of your package online
PS- please note that SAT & SUN are not business day or shipping days
Thank you
Looks like there getting overwhelmed with orders, meh
Guitarfreak26 said:
I got this reply..
Dear Buyer,
Thank you for your order. We will email you the tracking details to your order once it is processed and shipped. We are working hard to get your order processed. Thank you for your understanding in this matter. Once your order is shipped you can follow the progress of your package online
PS- please note that SAT & SUN are not business day or shipping days
Thank you
Looks like there getting overwhelmed with orders, meh
Click to expand...
Click to collapse
Well, that sucks because you are paying $99 shipping for FedEx International Priority so even if they are really busy - they owe it to you to ship your order out in a timely fashion.
I have just placed my order - it's working out about the same as buying the Snapdragon 600 version here in the UK, as long you don't get it hit by Customs that is !!! Hopefully, I get by the weekend at the latest otherwise I won't be a happy bunny
Yeah i agree, still no notification of shipping!
For what it matters, I did in the end buy from this guy. It arrived today. It's a latin america destined 9500 with the Octa as advertised. The thing left the manufacturing line only about a week ago. No problems in terms of tracking or shipping (Intl is FedEx, inside of the FedEx box it was wrapped in a UPS wrapper). Btw: European users: it comes with a US-power adapter, so probably you should order a Note 2 charger to go with it (works flawlessly).
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I ordered it Friday and it arrived yesterday (from across the globe!) but it missed the daily courier truck so I got it only today.
In the end it was worth it because my country apparently doesn't give a crap about adding VAT to inbound packets and didn't ask me to pay nothing in addition, so I actually paid no taxes at all on it, i.e. 537€. (Plus shipping)
Bought my N5 on the 26th November
Received on the 29th November
Had a camera defect (broken camera module)
Messaged Google so many time to return the device for full refund, they said they would send out a return package, after 20 days of waiting for the return package Google refunded me however...
I sent the device to LG to repair it because Google was taking too long (9th December) LG emailed me saying the device it fixed and on it's way back to me.
Google have already refunded me for the device that i didn't send back what should i do? will they take the money back out of my account when they realize they don't have my device
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[/url][/IMG].
I would be really surprised if they didn't.
At this point, your best bet is to contact Google and tell them exactly what you posted here. Be honest about the reasons why and you should be fine, you don't want your Play Account to get flagged for fraud.
triumvirant said:
I would be really surprised if they didn't.
Click to expand...
Click to collapse
But they can't take money out of my account without me saying so.
triumvirant said:
I would be really surprised if they didn't.
At this point, your best bet is to contact Google and tell them exactly what you posted here. Be honest about the reasons why and you should be fine, you don't want your Play Account to get flagged for fraud.
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Fraud ? How can i get flagged for fraud they made the mistake i was waiting for a return package for 19 days on the phone every 2-3 days asking where it was and countless emails so i sent the device to LG to fix, im not ringing them it's their fault at the end of the day and if they try and take money from my account with my say so i can surely sue for them doing so.
Had the same thing happen to me last year with the N4.
Sent a device back for RMA, they sent me the new device and also refunded me. Contacted Google to explain what they had done several times, but they don't appear to be too bright at the call center. The Money is still sat in my Bank Account waiting for them to pick up on it (12 Month on), I have given up chasing them, if they want it they can contact me.
I have heard they can claim it back up to 6 years onward's...not sure how true this is though.
ricey1986 said:
Had the same thing happen to me last year with the N4.
Sent a device back for RMA, they sent me the new device and also refunded me. Contacted Google to explain what they had done several times, but they don't appear to be too bright at the call center. The Money is still sat in my Bank Account waiting for them to pick up on it (12 Month on), I have given up chasing them, if they want it they can contact me.
I have heard they can claim it back up to 6 years onward's...not sure how true this is though.
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I just rang them being as honest as i am, they had no idea what has gone on they escalated the case to Tier2 and should be in touch shortly, i just don't want them taking money out of my account without my say so.
ryanraven said:
I just rang them being as honest as i am, they had no idea what has gone on they escalated the case to Tier2 and should be in touch shortly, i just don't want them taking money out of my account without my say so.
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Hmm not sure where you stand with this...legally the money is their's, but surely they can't help themselves to your account without your prior consent/knowledge.
ricey1986 said:
Hmm not sure where you stand with this...legally the money is their's, but surely they can't help themselves to your account without your prior consent/knowledge.
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Yeah legally it is but isn't it legally mine now since they they authorized a refund, i don't have the device LG does and they sent me an email today saying they are sending it back to, hopefully i get a reply off Google soon.
But in this case the money is his. He asked for a refund but instead got the money and device back. In this case its Googles fault for not being intelligent enough to take action. So imo this isnt entirely counted as fraud. legally the money is his. As its in his account. Its just like any store. You go in and purchase a milk but instead your change is what you gave. But you got the milk and walked out. The owners made a mistake and therefore they cannot simply jus take it back, but there may be an exception here. Even if they do take the money they will have to contact you. And if they contact and take the money its well worth it because you purchased the device.
Sent from my Nexus 5 using Tapatalk
krishneelg3 said:
But in this case the money is his. He asked for a refund but instead got the money and device back. In this case its Googles fault for not being intelligent enough to take action. So imo this isnt entirely counted as fraud. legally the money is his. As its in his account. Its just like any store. You go in and purchase a milk but instead your change is what you gave. But you got the milk and walked out. The owners made a mistake and therefore they cannot simply jus take it back, but there may be an exception here. Even if they do take the money they will have to contact you. And if they contact and take the money its well worth it because you purchased the device.
Sent from my Nexus 5 using Tapatalk
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Exactly, the only im worried about is them taking the money back without telling me and the money not being in the account, i payed with credit card anyway so if they try and take it without my say so i can cancel the transaction and they will have to contact me, they should get back to me soon hopefully if they don;t claim the money in 30 days they can get stuffed they aint having a penny off me after 30days.
If they recall the money you will be contacted first.
Sent from my Nexus 5 using xda app-developers app
I doubt a company that big, will just take your money off your account without contacting you. That is counted as theft, and more importantly it'll set a bad reputation for the company itself. So my best guess is that, they will contact you if needed. If they don't then you have every right to defend your case.
Sent from my Nexus 5 using Tapatalk
Expect them to send you an invoice, asking you to pay up. If you refuse to pay up (and refuse to return the device), they can send you to collections, or pursue legal options (not saying they will, but they can).
ryanraven said:
Messaged Google so many time to return the device for full refund, they said they would send out a return package, after 20 days of waiting for the return package Google refunded me however...
I sent the device to LG to repair it because Google was taking too long (9th December) LG emailed me saying the device it fixed and on it's way back to me.
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You chose to send the device to LG directly - was that because Google told you to? Or because you didn't want to wait?
At least in the US, money received in error into your bank acct is not yours. And you can be held liable to pay that back (with interest if you cause delays after you are notified about the error - even if you used it up)
Edit: If the account in question is a credit card account, Google can simply charge the amount back to your card.
Note: I am not a lawyer
They might not even do anything one time I returned my s4 to T-Mobile they gave me 687$ twice on my account I called them they said that never happen well I stay quiet enjoyed my free 687
Sent from my Nexus 5 using XDA Premium 4 mobile app
So, mine is a sad Amazon experience. I ordered through Amazon Pre-order on the 15th for a delivery on the 23rd. White 128GB with 2 day shipping. As of this morning, still showing arrival by the 23rd at 8pm, so I called to find out why it has not shipped and they said there seemed to be something wrong with my payment but could not tell me what it was as I have literally used the same purchase process and payment method for 7 other transactions this week. THEN, while I am hold with them as they research, my shipping date changes to January 9th. No one can tell me what happened and even a supervisor could not get the situation corrected. They mentioned not having supply (meaning no one got this particular model), but i really think someone just screwed up on my order and changed something and could not change it back.
So, did anyone who pre-ordered from Amazon get a white 128GB Pixel 4 XL?
Sorry to hear that, bud. This is exactly why I ordered through google, directly. Having another middle man between me and my device isn't gonna happen anymore. Hope you get it sorted.
ZeroKool76 said:
Sorry to hear that, bud. This is exactly why I ordered through google, directly. Having another middle man between me and my device isn't gonna happen anymore. Hope you get it sorted.
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I did I ordered it from Google. Nov 4 now....
It will probably come a bit sooner. My initial date was the 31st / 1st, but it's due to be here on the 24th, now
I spoke to rep yesterday about my order too. She said it will definitely be arriving on the 23rd blah blah blah. Today at 1:11 pm my credit card was charged so I thought I would get an email stating it was shipped but nada
edit: Now delivery is Thursday. Shipped from Washington.
aaronc_98 said:
I did I ordered it from Google. Nov 4 now....
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ZeroKool76 said:
It will probably come a bit sooner. My initial date was the 31st / 1st, but it's due to be here on the 24th, now
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Myen went from November 7th now it's in transit will be here this Thursday
WoZzYDoesitbest said:
Myen went from November 7th now it's in transit will be here this Thursday
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I really hope that's the case, I assume you're talking about the Google store...
I received my orange XL from Amazon today. Good luck!
I received mine today as well from Amazon
I got my XL from Google yesterday (22nd), was originally told it would be today (23rd) or tomorrow.
amazon order received on 22nd by noon
I pre-order 64 GB - Orange - XL. Was supposed to be delivered today. And its in same state as OP, still says coming today but is not even shipped. I am worried now. I am contacting amazon immediately.
Update : Same ****ty service ... they wont ship it, they said they will ship it when its in stock. Also, since they shipped the gift card with it, they charged me $100 bucks for it and I cant return that .... I am never going to order from amazon again.
Update 2 : Found the white -64gb XL on best buy for pickup tomorrow. Hopefully would get it tomorrow.
So has anyone received a white 128 GB from Amazon?
It looks like they have stopped selling the Pixel 4 / XL now, and no longer have any Amazon buying options. I would say someone screwed up somewhere...
Here is the email I received from Amazon. Arriving tomorrow. They definitely dropped the ball with this phone launch.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Finally arrived yesterday at 6:30 pm after numerous calls to Amazon to make sure it was going to be delivered.
aaronc_98 said:
I really hope that's the case, I assume you're talking about the Google store...
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Yes
amazon screwed me over also.I called twice to make sure order was on time, ordered on the 16th, was assured it would be on time.today when i got a revised date of nov 16 i called finally got to a supervisor he gave me a $50 credit ,reimbursed me for the gift card and the $7.99 case I bought.still really pissed!
buckless said:
amazon screwed me over also.I called twice to make sure order was on time, ordered on the 16th, was assured it would be on time.today when i got a revised date of nov 16 i called finally got to a supervisor he gave me a $50 credit ,reimbursed me for the gift card and the $7.99 case I bought.still really pissed!
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mine is even worse, there now telling me I cannot cancel the order because I received the gift certificate. I notice now Amazon has actually stopped selling this phone so someone must have really screwed up... This is an Amazon nightmare
Im curious, why are people buying it from 3rd party distributor's? I don't want to rub in what I have already stated, but this wouldn't have happened had you gone straight to Google. If you have the money, I don't understand the issue. All that extra risk to possibly save a day or two or shipping doesn't seem worthwhile to me. Sorry for those that have learned this lesson the hard way.
ZeroKool76 said:
Im curious, why are people buying it from 3rd party distributor's? I don't want to rub in what I have already stated, but this wouldn't have happened had you gone straight to Google. If you have the money, I don't understand the issue. All that extra risk to possibly save a day or two or shipping doesn't seem worthwhile to me. Sorry for those that have learned this lesson the hard way.
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I think it was because they were offering a $100 gift card without an expiration possibly. Google was offering $100 for the Google Store with a January expiration date.
ZeroKool76 said:
Im curious, why are people buying it from 3rd party distributor's? I don't want to rub in what I have already stated, but this wouldn't have happened had you gone straight to Google. If you have the money, I don't understand the issue. All that extra risk to possibly save a day or two or shipping doesn't seem worthwhile to me. Sorry for those that have learned this lesson the hard way.
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My original order was with Google but the more I thought about it, I didn't want $100 gift card to Google store cause I don't want anything from there. Rather have $100 gift card at Amazon.