Samsung Z Fold 2 SM-F916U1 - Samsung Galaxy Z Fold 2 Questions & Answers

Hi all, I have a Z fold 2 Sm-f916u1 and I live in South Africa. Iv been trying to get the sim card to work but no metter the brand of sim I insert the devices does not recognize it. Iv Googled to the best of my ability for a solution but no luck. I know the device carrier is T-mobile. I have tried to contact them with maybe trying to unlock the sim on it but they cannot help me. Samsung un wount help as well as they regard the device as grey stock (not purchased locally). Is their any way with flashing a different version of software or firmware for this device to work with a local sim card. I haven't tried flashing as yet as I want to know for sure that the flashing will work even if its a trial and error situation.
Device Version
AP : F916U1UES1BTK2
CP : F916U1UES1BTK2
CSC : F916U1OYM1BTK2

Does the device give you any error messages when you insert the SIM that you want to use?

Hi no error messages of any sort. After the sim is in it detects it but does not activate a network connection. No 3G or 4G is active not even for calls.

Tivi734 said:
Hi no error messages of any sort. After the sim is in it detects it but does not activate a network connection. No 3G or 4G is active not even for calls.
Click to expand...
Click to collapse
There are more than 10 possible reasons why a mobile device may not be getting signal - it's very hard to know for sure. You should have it examined by an experienced professional in your local area who offers those types of services

Related

Z3 Dual D6633 SIM compatibility / issues

Hi, I've got a Z3 dual D6633 which I want to use with an EE SIM in the UK. I've tried a cut down microsim and been into the EE shop and tried one of their nano SIMs but both don't work correctly in the phone.
The cut down SIM makes a service phone.android.com or something like that continually crash and doesn't connect to the network.
The one I tried in the shop just doesn't connect to the network.
This is on 23.0.F.1.74 and .82 I noticed in the release notes for .82a fix for Yoga SIMs in Russia but don't know what the problem there was, but wonder if it is linked. All other UK Sims work including 3, Lyca, giffgaff, Vodafone, virgin just not EE. has anyone got an EE one working or had similar problems?
I did notice that an app/widget I use called phono to show network info and signal strength usually shows the IMEI when no SIM inserted or the MSISDN, however with the non-working EE SIM it just shows 00000 - not sure which field it is getting wrong. Oh and yes the SIMs work fine in all other phones I've tried.
I do need to try more tests on factory reset and removing phono etc but so far it looks to be a firmware incompatibility with EE Sims.
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Same issue
adrenalize_ said:
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
Click to expand...
Click to collapse
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
I had the same problem with the EE sim card, ended up sending the phone back.
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
pconcha said:
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
Click to expand...
Click to collapse
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
jadaress1 said:
I had the same problem with the EE sim card, ended up sending the phone back.
Click to expand...
Click to collapse
Ah, shame as it looks like the update might have fixed it. I was thinking I might have to go to another handset too (The Samsung G900FD is OK if you can put up with touchwiz and other Samsung "features"!!)
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
adrenalize_ said:
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
...or try some of the things which have already been suggested and post your findings !
adrenalize_ said:
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
It was working fine there. Here It apparently could not download APN settings, so I installed an APN APP and now it works fine!!!
---------- Post added at 12:36 PM ---------- Previous post was at 12:30 PM ----------
poldie said:
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
Click to expand...
Click to collapse
Working great now!!!! I used an APN APP form PlayStore
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
I see. Mine is the d6633 but it is customized for HK. I have not received the OTA upgrade yet. I have checked xperifirm as they may have it but will wait for the OTA upgrade. Sony must be releasing soon.
Thank you for replying! I am using Vodafone in the meantime, but want to go back to my EE plan!
about dual sim connectivity
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
arfan.chatha said:
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
Click to expand...
Click to collapse
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
arfan.chatha said:
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
Click to expand...
Click to collapse
Yes, your 4G sim slot will fall back onto 3G and 2G as per expected for most handsets.
help needed
sephstyler said:
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
Click to expand...
Click to collapse
I just got a 6633 through kogan and i am having real trouble getting it to connect to optus network with iinet and truphone simcards. Does anyone know if i need to update any settings or firmware from factory to make it compatible. I can see iinet and truphone lte networks (which i assume is the optus 4g network) when searching manually but the phone wont connect. Sims work in a mates iphone6 without a problem.
Don't suppose anyone knows how to get rid of the #sim card icon on the statusbar?
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
Have you managed to root it? I rooted the 23.0.1.f.0.96 firmware for my Z3 D6633, but after a while (half a day) it starts to reboot frequently, and Google Play stops working (can browse apps, but not download them, as the download bar never progresses).
Also, my EE sim seems to work, but the phone still shows it as 'Sim 1 0000000' whereas other sims simply appear as sim 1 and sim 2.
I am wondering if I should just downgrade back to 23.0.F.1.74 and move from EE to Vodafone or 3...
Ah, work forced a BlackBerry (yuck!) on me and I've since sold the D6633.

[Q] 3G not working

My new Honor 6 H60-L02 doesn't seem to have a data connection. The telephoning/messaging works well, but when I am out of wifi range, and want to use the internet, the message I get is 'no network connection'.
Any help appreciated.
Sorted!!
It was my sim card settings, OK now.
Which settings you mean? I've got the same problem on h06-l04 and did everything like deleting the APN, tested APNs from other providers etc. - nothing helped. The SIM shows h+ and h all the time, but when I try to open a site or try to update my apps over google play the connection works a few seconds up to a minute and then the connection got lost again. It never happened on my galaxy s2.
I used the APN settings on my sim card providers web site and they worked perfectly. If I am not in a wifi zone the phone switches to h+ and performs very well.
3g not working
So my new huawei honor 6 is not supporting 3g. It only shows edge connection. How to sort this out? Please help.
Logno said:
So my new huawei honor 6 is not supporting 3g. It only shows edge connection. How to sort this out? Please help.
Click to expand...
Click to collapse
What model do u have? H01, H11 - won't support Euro 3G, thay are only for China. H02 and H12 - should work fine with 3g. H04 - Should work fine with 3g and 4g in your country.
Also please check if your carier provides 3g service.
jamsh said:
My new Honor 6 H60-L02 doesn't seem to have a data connection. The telephoning/messaging works well, but when I am out of wifi range, and want to use the internet, the message I get is 'no network connection'.
Any help appreciated.
Click to expand...
Click to collapse
What country you live?
Mine just had 2g network on TMobile network USA
hi guys if want to solve this problem i know this is very late replay like a year xD but this can be fixed by turning airplane mode on then off
I received huawei from Uk. Honor 7, Network unlocked but i cant access 3g to 4g service data. It only works when i turn to 2g, edge and very slow. Any help?
3G/4G issue
I'm also having the same issue with my Honor 6+ which i bought last month from dubai. I'm trying to use data connection using 3G/4G in india as i'm residing in India, but even after following all the required settings that are provided by my service provider and the other trouble shooting steps i'm still no where. It always displays the 3G/4G icon at the top but never works. I doubt if it is something to do with the software/firmware version. Please suggest.
I'm also having the same issue with my Honor 6+ which i bought last month from Malaysia and using in Bangladesh. I tried airplane mode on and off, it shows 3G for few moment or minutes but then again it becomes edge mode. Please help me out from this problem.. thanks in advance..
I live in India and I bought my Honor six plus online from a local retailer, and my phone can only access 2G data (or EDGE, apparently ) which is too slow to support anything. At first, I thought it was a sim card issue but I tried using the same sim in someone else's phone and that person's phone had no such problem. Even my brother's Iphone faced nothing of the sort. Any one know how to fix this?
Check on the back of the phone for phone number. On my honor 6, on the back on the lower part are 2 lines with text. on the second line I have found my phone model: H60-L2, in my case. Then you can check with, for example, http://willmyphonework.net/ if your phone model will work in your country. I know for example that my phone model will not allow 4G in all European countries.
If you prove that your phone is working in your country than its a matter of settings. You can try:
- Place the sim card with a data plan on the main sim tray. Honor 6 not rooted and running stable ROM will allow data only on the first tray. In Settings -> Dual Card Sim Management you can see which card is in which tray. If necessary switch the sim cards into the other tray.
- Check your settings and here the most important one is the APN. Make sure that the settings of your operator are correctly set in order to have mobile connection.
Generally the 3G network should at least be recognized, so if your phone is not registering with a 3G network then either it is not hardware compatible or you have placed your SIM in the wrong tray. Most probably is the first option and what you can do is to change the phone...
Man...i was having the same problem...well just 2 mins back!??
I have marshmallow update...and wat my problem was that the apn was set, though correctly, but in upper amd lower case....
And it seems apns are case sensitive...so check it!
Honor 6x is my latest mobile, which i bought a week before, it's seems like the mobile having data connection problems. till i'm using 4G sims but i'm not getting at least 2g speed, most of the time i'm not getting internet connections. at the same time it's showing H and H+ symbols ...
if possible, someone pls help me here.

[Q] Help Needed

I have recently purchase a Note 4 clone phone from China. It works very well but I have a problem. When I got it I inserted an EE micro simcard which work fine whilst I waited for my proper talktalk simcard to arrive. Now however when I insert the talktalk simcard in I get no signal and the message emergency calls only.
I think with these types of the devices, once you insert the first sim card into it, they tend to lock onto that network and won't work with anyone other.
My question is therefore:-
Is there a way to unlock a Note 4 clone phone
If the phone can not be unlocked, I was thinking that if I back up the ROM and reflash the phone with the same ROM it might fix the problem. But I do not know how to back up the ROM. I've read a number of threads but still remain confused.
Any help would be greatly appreciated as I can not use the phone at all now. The device is rooted.
Thanks in advance
Any help guys
UK3G said:
I have recently purchase a Note 4 clone phone from China. It works very well but I have a problem. When I got it I inserted an EE micro simcard which work fine whilst I waited for my proper talktalk simcard to arrive. Now however when I insert the talktalk simcard in I get no signal and the message emergency calls only.
I think with these types of the devices, once you insert the first sim card into it, they tend to lock onto that network and won't work with anyone other.
My question is therefore:-
Is there a way to unlock a Note 4 clone phone
If the phone can not be unlocked, I was thinking that if I back up the ROM and reflash the phone with the same ROM it might fix the problem. But I do not know how to back up the ROM. I've read a number of threads but still remain confused.
Any help would be greatly appreciated as I can not use the phone at all now. The device is rooted.
Thanks in advance
Click to expand...
Click to collapse
Is anyone able to help?

[Completed] GS 4 i9505 SIM / Network Lock Error

Hi All
I hope this is the right forum, but am now at my wits end...
I have a UK Galaxy S4 (GT-i9505)... it was factory unlocked and I tested this by trying an EE SIM and a Tesco's SIM (O2) before buying and all seemed good and I made outbound calls on both networks.
Anyway I upgraded via Kies to the current Lollipop ROM (5.0.1) and immediately couldn't always make calls on EE - so as it worked sometimes and not others I suspected that the SIM tray was failing (especially as I was getting 'No SIM card' error ocassionally). So I ordered a new SIM tray and replaced the old one last night - but still have the same error.
Last night it was working on Tesco (O2) and not on EE... then after a reboot it was suddenly all working and so I assumed it was a glitch, but I have played about with it a bit more today and sometimes both SIMs work and sometimes only the Tesco (O2) one works. When I put the EE SIM in it doesnt ask me for a network pin - it usually says "not activated on network". The only consistent thing is the O2 SIM seems to work all the time. When the EE SIM is inserted, the "No SIM Card" message does disappear - so I am sure it is seeing the EE SIM OK. Also - the EE SIM is my main carrier and is working with no problems in my EE locked Galaxy S4 running KitKat - so I am happy that the SIM is OK!
I have checked the IMEI number on Swappa and it shows as not blacklisted and indeed describes the handset as an unlocked S4.
Can anyone help? I cant be 100% sure but I think that when I had KitKat ROM loaded it did on one or two ocassions give a SIM error but this just supported my thought that the SIM tray was faulty. It is only now that I am at a loss
Just for info, here is the other info about the handset;
BB - I9505XXUHOD5
Kernel - 3.4.0-3996895 / [email protected]#1 / Wed Apr 15 20:54:31 2015
Build - LRX22C.I9505XXUKOD5
Any help would be very welcomed!!
Thanks in advance
No thoughts anyone?
OK, will try to downgrade to KitKat and will let you know what happens when I have done it
Thanks
SlipMat said:
No thoughts anyone?
OK, will try to downgrade to KitKat and will let you know what happens when I have done it
Thanks
Click to expand...
Click to collapse
Hi,
This may help you:
http://forum.xda-developers.com/galaxy-s4/general/i9505-downgrade-5-0-lollipop-to-4-4-2-t3052472

No network on G930FD Galaxy s7

I brought G930FD galaxy s7 in Singapore during my deployment. It worked fine with other countries sim card. Now i'm back in US tried to use my phone with Verizon sim card
and it didn't work. I got signal but there is no network connection, only Emergency call pop up for a minute then gone.
I tried to adjust the APN but didn't work. Also my phone kept saying "Refreshing Sim Card" couple times. I did some reseach if it's actually region lock but I couldn't find a straight
answer for it. I wonder if this phone is really region lock. If not then what could be a problem for it?
Stal2Gazel2 said:
I brought G930FD galaxy s7 in Singapore during my deployment. It worked fine with other countries sim card. Now i'm back in US tried to use my phone with Verizon sim card
and it didn't work. I got signal but there is no network connection, only Emergency call pop up for a minute then gone.
I tried to adjust the APN but didn't work. Also my phone kept saying "Refreshing Sim Card" couple times. I did some reseach if it's actually region lock but I couldn't find a straight
answer for it. I wonder if this phone is really region lock. If not then what could be a problem for it?
Click to expand...
Click to collapse
From what I know, in order to unlock the region lock, you have to make at least 5 minutes of phone calls in the place you got it. At least this is how it is with the European version I have.
Now about the network issues, if it wasn't a carrier version then it should be unlocked, meaning you can put any Sim card.
My bet, since it's from another country, is that you have to call Verizon and ask them to let it in their network.
I don't believe the G930FD supports CDMA...it is a GSM phone. This is means no compatibility with Verizon or Sprint. You need the US version of the S7 (with the Snapdragon chip) to get CDMA support.
https://www.frequencycheck.com/carr...e-samsung-hero/verizon-wireless-united-states

Categories

Resources