Hi, I've got a Z3 dual D6633 which I want to use with an EE SIM in the UK. I've tried a cut down microsim and been into the EE shop and tried one of their nano SIMs but both don't work correctly in the phone.
The cut down SIM makes a service phone.android.com or something like that continually crash and doesn't connect to the network.
The one I tried in the shop just doesn't connect to the network.
This is on 23.0.F.1.74 and .82 I noticed in the release notes for .82a fix for Yoga SIMs in Russia but don't know what the problem there was, but wonder if it is linked. All other UK Sims work including 3, Lyca, giffgaff, Vodafone, virgin just not EE. has anyone got an EE one working or had similar problems?
I did notice that an app/widget I use called phono to show network info and signal strength usually shows the IMEI when no SIM inserted or the MSISDN, however with the non-working EE SIM it just shows 00000 - not sure which field it is getting wrong. Oh and yes the SIMs work fine in all other phones I've tried.
I do need to try more tests on factory reset and removing phono etc but so far it looks to be a firmware incompatibility with EE Sims.
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Same issue
adrenalize_ said:
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
Click to expand...
Click to collapse
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
I had the same problem with the EE sim card, ended up sending the phone back.
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
pconcha said:
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
Click to expand...
Click to collapse
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
jadaress1 said:
I had the same problem with the EE sim card, ended up sending the phone back.
Click to expand...
Click to collapse
Ah, shame as it looks like the update might have fixed it. I was thinking I might have to go to another handset too (The Samsung G900FD is OK if you can put up with touchwiz and other Samsung "features"!!)
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
adrenalize_ said:
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
...or try some of the things which have already been suggested and post your findings !
adrenalize_ said:
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
It was working fine there. Here It apparently could not download APN settings, so I installed an APN APP and now it works fine!!!
---------- Post added at 12:36 PM ---------- Previous post was at 12:30 PM ----------
poldie said:
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
Click to expand...
Click to collapse
Working great now!!!! I used an APN APP form PlayStore
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
I see. Mine is the d6633 but it is customized for HK. I have not received the OTA upgrade yet. I have checked xperifirm as they may have it but will wait for the OTA upgrade. Sony must be releasing soon.
Thank you for replying! I am using Vodafone in the meantime, but want to go back to my EE plan!
about dual sim connectivity
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
arfan.chatha said:
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
Click to expand...
Click to collapse
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
arfan.chatha said:
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
Click to expand...
Click to collapse
Yes, your 4G sim slot will fall back onto 3G and 2G as per expected for most handsets.
help needed
sephstyler said:
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
Click to expand...
Click to collapse
I just got a 6633 through kogan and i am having real trouble getting it to connect to optus network with iinet and truphone simcards. Does anyone know if i need to update any settings or firmware from factory to make it compatible. I can see iinet and truphone lte networks (which i assume is the optus 4g network) when searching manually but the phone wont connect. Sims work in a mates iphone6 without a problem.
Don't suppose anyone knows how to get rid of the #sim card icon on the statusbar?
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
Have you managed to root it? I rooted the 23.0.1.f.0.96 firmware for my Z3 D6633, but after a while (half a day) it starts to reboot frequently, and Google Play stops working (can browse apps, but not download them, as the download bar never progresses).
Also, my EE sim seems to work, but the phone still shows it as 'Sim 1 0000000' whereas other sims simply appear as sim 1 and sim 2.
I am wondering if I should just downgrade back to 23.0.F.1.74 and move from EE to Vodafone or 3...
Ah, work forced a BlackBerry (yuck!) on me and I've since sold the D6633.
Hi ,
I recently bought Vodafone Smart Ultra 6, which is obviously locked to Vodafone. I did all the start-up settings and everything was running fine. Since my actual network carrier was EE ( Orange ) I unlocked the phone, which worked alright up until the point where it suddenly the phone would lose reception and regain it at random times. I thought that since my sim was really old and cut with a template to fit the nano sim requirement, I messed something up. I didn't mind swapping carriers since I wasn't that happy with my tarrif, so I ordered GiffGaff sim, got my PAC number from EE and activated my new GiffGaff sim with my old number.
I know for a fact that the sim works, because I tried it on different device, but my phone acts like it's locked to EE after the unlocking I did from vodafone. Every sim card I insert is unrecognisable by the phone, except the old EE card which is no longer active.
I tried doing factory restore, which didn't do anything.
Dialing *#*#4636#*#* and turning the radio on and off -> still nothing
I have no other idea what to do and I can't find any solution on the internet.
My android is 5.1.1 which I read that has similar problems on different devices, but none of the solutions I found worked for me.
Any help will be much appreciated.
I am sorry if the post is confusing and doesn't make much sense :/
To summarise:
The phone was locked to Vodafone and Unlocked immediately with an EE card inside
Now the phone constantly shows NO SIM CARD - Emergency Calls Only ( tried on GiffGaff and Vodafone Sim )
No Network Connection - Can't connect ( tried on EE Orange after initially unlocking, the sim is no longer active)
Thanks in advance!
XDA Visitor said:
Hi ,
I recently bought Vodafone Smart Ultra 6, which is obviously locked to Vodafone. I did all the start-up settings and everything was running fine. Since my actual network carrier was EE ( Orange ) I unlocked the phone, which worked alright up until the point where it suddenly the phone would lose reception and regain it at random times. I thought that since my sim was really old and cut with a template to fit the nano sim requirement, I messed something up. I didn't mind swapping carriers since I wasn't that happy with my tarrif, so I ordered GiffGaff sim, got my PAC number from EE and activated my new GiffGaff sim with my old number.
I know for a fact that the sim works, because I tried it on different device, but my phone acts like it's locked to EE after the unlocking I did from vodafone. Every sim card I insert is unrecognisable by the phone, except the old EE card which is no longer active.
I tried doing factory restore, which didn't do anything.
Dialing *#*#4636#*#* and turning the radio on and off -> still nothing
I have no other idea what to do and I can't find any solution on the internet.
My android is 5.1.1 which I read that has similar problems on different devices, but none of the solutions I found worked for me.
Any help will be much appreciated.
I am sorry if the post is confusing and doesn't make much sense :/
To summarise:
The phone was locked to Vodafone and Unlocked immediately with an EE card inside
Now the phone constantly shows NO SIM CARD - Emergency Calls Only ( tried on GiffGaff and Vodafone Sim )
No Network Connection - Can't connect ( tried on EE Orange after initially unlocking, the sim is no longer active)
Thanks in advance!
Click to expand...
Click to collapse
Greetings,
Thanks for using XDA Assist.
Please create an account so you can post in the other forums here.
After that, please post your question here:
http://forum.xda-developers.com/showthread.php?t=2259645
You'll find expert advice there.
Good luck and welcome to XDA!
Hi ,
I recently bought Vodafone Smart Ultra 6, which is obviously locked to Vodafone. I did all the start-up settings and everything was running fine. Since my actual network carrier was EE ( Orange ) I unlocked the phone, which worked alright up until the point where it suddenly the phone would lose reception and regain it at random times. I thought that since my sim was really old and cut with a template to fit the nano sim requirement, I messed something up. I didn't mind swapping carriers since I wasn't that happy with my tarrif, so I ordered GiffGaff sim, got my PAC number from EE and activated my new GiffGaff sim with my old number.
I know for a fact that the sim works, because I tried it on different device, but my phone acts like it's locked to EE after the unlocking I did from vodafone. Every sim card I insert is unrecognisable by the phone, except the old EE card which is no longer active.
I tried doing factory restore, which didn't do anything.
Dialing *#*#4636#*#* and turning the radio on and off -> still nothing
I have no other idea what to do and I can't find any solution on the internet.
My android is 5.1.1 which I read has similar problems on different devices, but none of the solutions I found worked for me.
Any help will be much appreciated.
I am sorry if the post is confusing and doesn't make much sense :/
To summarise:
The phone was locked to Vodafone and Unlocked immediately with an EE card inside
Now the phone constantly shows NO SIM CARD - Emergency Calls Only ( tried on GiffGaff and Vodafone Sim )
No Network Connection - Can't connect ( tried on EE Orange after initially unlocking, the sim is no longer active)
Thanks in advance!
Hi,
Try posting your question here:
Android Q&A, Help & Troubleshooting
The experts there may be able to help.
Good luck!
I have the SM-G930FD, carrier unlocked from UAE. It's got the stock android 6.0.1 on it. I bought this phone from NewEgg in the US specifically to take with me to Asia so I can have a Thai SIM for data and my US number available for texts, and also for data when I'm outside of Thailand (yay for T-Mobile and free texting/2G internet). I just got to Thailand yesterday and the dual sim functionality is NOT working
Same issue as reported in the GS7 EDGE version here: http://forum.xda-developers.com/s7-edge/help/s7-edge-duos-data-connectivity-problems-t3349324 - but I don't see any reports of it happening on the regular GS7
More info:
Slot 1: Thai SIM card (I tried two different carriers)
Slot 2: T-Mobile SIM
I set EVERYTHING to use the Thai SIM, and have both SIMs turned ON. Everything works fine for a few minutes, and then BAM, Internet stops working! It says not connected whenever I try to load a webpage, etc. etc. The phone shows The Thai SIM for voice and text, BUT now it shows the T-Mobile SIM for data, EVEN THOUGH if I go back to the Sim Manager, it clearly has the Thai SIM set for data. And obviously it's not pulling data from the T-Mobile SIM or I would have (slow) internet on the phone. The only way I can fix this is to go to the SIM manager and switch to the T-Mobile SIM for data and then switch back to the Thai SIM. The only problem is that this fix could last 30 seconds, or it could last an hour.
In the thread referenced above, there was no definitive fix. Someone said install the Italy or France Firmware, but others say it didn't work for them.
If I turn off the T-Mobile SIM altogether, the Thai SIM's data is steady. But the purpose of this phone is to have dual sim!
The only other thing of note is that when I go to the SIM Manager screen, it shows my US number for my T-Mobile SIM, but it shows "unknown" for my Thai SIM. I checked the APN settings and they all look good.
Could this be a hardware issue that some people are experiencing? It's too late to return the phone :-/
Same Issue
Hey there. I have a G930FD from UAE and I'm having the exact same issue. I'm getting ready to push SUPERMAN ROM on to it to see if that might fix it. Such a pain.
Just wanted you to know you're not alone.
I brought G930FD galaxy s7 in Singapore during my deployment. It worked fine with other countries sim card. Now i'm back in US tried to use my phone with Verizon sim card
and it didn't work. I got signal but there is no network connection, only Emergency call pop up for a minute then gone.
I tried to adjust the APN but didn't work. Also my phone kept saying "Refreshing Sim Card" couple times. I did some reseach if it's actually region lock but I couldn't find a straight
answer for it. I wonder if this phone is really region lock. If not then what could be a problem for it?
Stal2Gazel2 said:
I brought G930FD galaxy s7 in Singapore during my deployment. It worked fine with other countries sim card. Now i'm back in US tried to use my phone with Verizon sim card
and it didn't work. I got signal but there is no network connection, only Emergency call pop up for a minute then gone.
I tried to adjust the APN but didn't work. Also my phone kept saying "Refreshing Sim Card" couple times. I did some reseach if it's actually region lock but I couldn't find a straight
answer for it. I wonder if this phone is really region lock. If not then what could be a problem for it?
Click to expand...
Click to collapse
From what I know, in order to unlock the region lock, you have to make at least 5 minutes of phone calls in the place you got it. At least this is how it is with the European version I have.
Now about the network issues, if it wasn't a carrier version then it should be unlocked, meaning you can put any Sim card.
My bet, since it's from another country, is that you have to call Verizon and ask them to let it in their network.
I don't believe the G930FD supports CDMA...it is a GSM phone. This is means no compatibility with Verizon or Sprint. You need the US version of the S7 (with the Snapdragon chip) to get CDMA support.
https://www.frequencycheck.com/carr...e-samsung-hero/verizon-wireless-united-states