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I'm creating this thread to spread awareness, Xiaomi is using really low quality panels for the RMN5P, I got the phone and on day ONE, using official MIUI, my screen got the google keyboard G logo and the on-screen keys burned-in or persisting in the screen like in the attachment, that's the G logo in GBoard, I have to admit I'm very disappointed by Xiaomi on this one, if you have the same issue I encourage you to share it on this thread, and to also let Xiaomi know about this on the miui forums, thank you.
Edit: I got my device replaced and the new one does it as well 2 broken devices total
Don't have this problem, using it for 3 days since tuesday.
don't have this problem with almost one month usage
Limetak said:
Don't have this problem, using it for 3 days since tuesday.
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Click to collapse
kenjixx said:
don't have this problem with almost one month usage
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Click to collapse
Thank you for your input guys but obviously not everyone is going to get bad panels, the issue is that Xiaomi is selling some phones with completely unacceptable panels and they have to become aware of it, I can't believe I got a brand new phone and images are retained on the screen from day one, and I'm not the only one, it has also been mentioned here: https://forum.xda-developers.com/redmi-note-5-pro/help/3-days-usage-burn-t3793599
I don't have this issue. I've turned on display for 30 minutes on full brightness at the home screen only. And don't have image retention. I have Tianma TD4310 panel. I'm also checking cause I'm still on warranty.
It would help people to contribute to this problem if someone would post how users can find out which panel they have. I´ve heard the Aida64 app could do it, but I don´t see the panel manufacturer listed anywhere....
This usually happens on tianma displays
heres a little neat trick to avoid this
Turn on Reading mode and set the calibration to 1/4 so that it wouldnt be too yellow, tadah no more retention
^ It's a known fact.
You can either do what he said or you can use a custom rom (wait for one with kcal), go to display settings, color calibration and from 100% go to 95% to all the colors. You will have slightly lower brightness but no color retention.
Kusie said:
It would help people to contribute to this problem if someone would post how users can find out which panel they have. I´ve heard the Aida64 app could do it, but I don´t see the panel manufacturer listed anywhere....
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Use the xiaomi phone dialer app
*#*#6484#*#*
Tap on Software version.
Got this to and very badly
My whole frikking lockscreen is burned into my.panel i can see my notifications and time when i use a dark Grey background
Haha what the f***, I just got my phone replaced, the new one had instant image retention as well, hahaha, im gonna lose my mind with this device, [email protected] THE REDMI NOTE 5 PRO, WORST PURCHASE OF MY LIFE
Gerard Lardizabal said:
This usually happens on tianma displays
heres a little neat trick to avoid this
Turn on Reading mode and set the calibration to 1/4 so that it wouldnt be too yellow, tadah no more retention
Click to expand...
Click to collapse
True
Have the same problem with Mi A1 [Tianma Panel]
Service center rejected my claim that it is software issue (They downgraded OS to Nougat - Their solution)
Its there even with Nougat, have to get display panel replaced before warranty expires
Very very true
No one should buy this crap. barely 2 months of usage and the screen burn in is severe, image retention everywhere I'm very pissed at xiaomi for doing this.
Also got tianma td4310 panel but luckily no burn in after 2 weeks as I don't have mi service centers in my country
I have same problem... Help plz
This also happened to me using a Redmi 5 Plus. Yours is whyred, right?
How can I check which panel I have?
continua.mente said:
How can I check which panel I have?
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Click to collapse
Type *#*#6484#*#* in the Xiaomi dialer
Ive got tianma. No image retention.
It does have crappy motion clarity tho. Albeit still much better than redmi note 4.
I had the same problem, I send back my note 5 and bought a Oneplus 6. In 60 min i had already ghosting.
To bad, nice phone but a ghosting is not done for me.
Panel was a tianma td4310.
U can test it by yourself, set it for like 15 min on 1 app and focus on some thing I went back to Twitter night view and I saw some details of the previous app on it.
A shame, the tiamma panels on the note 4 had the same problem aswell.
Maybe I wait for the Mi 8 and trade my oneplus in. But the notch is to big to display notification icons....
Hey guys. Have currently ordered my new 12 gb one plus 7 pro nebula blue and I can't wait till it arrives but had a quick question for everyone......
Has anyone noticed any major or minor bugs or glitches on the phone?
I'm coming from a huawei p20 pro and I know the os and everything is going to feel fluid and google like but it's a major step for one plus to go to a curved display and 2k display and 90 hertz display so it could be little experimental but I was just wondering if anyone was having any issues with the phone if they don't mind sharing. I would love to know.
I'm sorry if I put a duplicate thread but didn't notice a thread with bugs and issues.
And I did see online that people were experiencing "phantom" touches issues and was wondering if anyone else was having that issue and what I need to do to avoid it from happening to my phone.
Thanks in advance
zizzyboi said:
Hey guys. Have currently ordered my new 12 gb one plus 7 pro nebula blue and I can't wait till it arrives but had a quick question for everyone......
Has anyone noticed any major or minor bugs or glitches on the phone?
I'm coming from a huawei p20 pro and I know the os and everything is going to feel fluid and google like but it's a major step for one plus to go to a curved display and 2k display and 90 hertz display so it could be little experimental but I was just wondering if anyone was having any issues with the phone if they don't mind sharing. I would love to know.
I'm sorry if I put a duplicate thread but didn't notice a thread with bugs and issues.
And I did see online that people were experiencing "phantom" touches issues and was wondering if anyone else was having that issue and what I need to do to avoid it from happening to my phone.
Thanks in advance
Click to expand...
Click to collapse
Hi,
I actually have ghost touch issues, and it seems a lot of people also got it, if not everyone. But due to the fact it happens under some condition, not everybody seems to be aware of it. You have to run your screen at 90Hz, with NFC enable, and launch some specific apps like CPU-Z or reddit for it to happens, because it seems the issue come from the NFC. I heard it was a software issue and Oneplus is working on it, and I hope it is, because if it's an hardware issue, I will sell my phone.
Well, if you can deal with this ATM, this is a very nice phone, I sold my S10 to get this one and I'm absolutely not disappointed!
Dat.Silhouette said:
Hi,
I actually have ghost touch issues, and it seems a lot of people also got it, if not everyone. But due to the fact it happens under some condition, not everybody seems to be aware of it. You have to run your screen at 90Hz, with NFC enable, and launch some specific apps like CPU-Z or reddit for it to happens, because it seems the issue come from the NFC. I heard it was a software issue and Oneplus is working on it, and I hope it is, because if it's an hardware issue, I will sell my phone.
Well, if you can deal with this ATM, this is a very nice phone, I sold my S10 to get this one and I'm absolutely not disappointed!
Click to expand...
Click to collapse
So if I understood correctly. You're saying it is possible because of nfc connection being on?
It disappears if nfc is off? I barely use nfc anyways so hopefully my phone will be fine.
And hopefully it is software and not hardware issue. That would suck as I can't return it where I am atm and will have to wait a month or so before I can if it's hardware issue.
And to my understanding.... Oneplus had a software update that improved camera and performance etc... Did you install it and have you noticed the ghost issue gone or still present in the new update?
Thanks for the update
zizzyboi said:
Hey guys. Have currently ordered my new 12 gb one plus 7 pro nebula blue and I can't wait till it arrives but had a quick question for everyone......
Has anyone noticed any major or minor bugs or glitches on the phone?
I'm coming from a huawei p20 pro and I know the os and everything is going to feel fluid and google like but it's a major step for one plus to go to a curved display and 2k display and 90 hertz display so it could be little experimental but I was just wondering if anyone was having any issues with the phone if they don't mind sharing. I would love to know.
I'm sorry if I put a duplicate thread but didn't notice a thread with bugs and issues.
And I did see online that people were experiencing "phantom" touches issues and was wondering if anyone else was having that issue and what I need to do to avoid it from happening to my phone.
Thanks in advance
Click to expand...
Click to collapse
From my understanding the phantom touches issue is very rare. I havent havent had the issue. The only bug I have noticed is when a phone call ends, youre always taken back to the homescreen. So if youre on twitter or playing a game, once the call ends any app will auto close. Its annoying but nothing crazy and will most likely be fixed soon.
whatthekj said:
From my understanding the phantom touches issue is very rare. I havent havent had the issue. The only bug I have noticed is when a phone call ends, youre always taken back to the homescreen. So if youre on twitter or playing a game, once the call ends any app will auto close. Its annoying but nothing crazy and will most likely be fixed soon.
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Click to collapse
First time hearing about that one. But thanks for you input.
Not a deal breaker for me but I can see how that can get annoying.
Have you or anyone noticed the earpiece random noises when on the call like other people have?
Or it's just device specific?
I bought the phone Friday when it came out. So I'm scared I bought the phone too soon and I might get more bugs on my phone that anyone else's but only time will tell when I get the device in hand.
(I ordered it early but since I'm in Africa right now, I had to ship it to USA international then ship from there to me using a third party delivery shipping service. That's why I haven't received the phone yet and have been waiting for a while)
whatthekj said:
From my understanding the phantom touches issue is very rare. I havent havent had the issue. The only bug I have noticed is when a phone call ends, youre always taken back to the homescreen. So if youre on twitter or playing a game, once the call ends any app will auto close. Its annoying but nothing crazy and will most likely be fixed soon.
Click to expand...
Click to collapse
Yep, no issues for me at all.
Sent from my GM1915 using Tapatalk
zizzyboi said:
First time hearing about that one. But thanks for you input.
Not a deal breaker for me but I can see how that can get annoying.
Have you or anyone noticed the earpiece random noises when on the call like other people have?
Or it's just device specific?
I bought the phone Friday when it came out. So I'm scared I bought the phone too soon and I might get more bugs on my phone that anyone else's but only time will tell when I get the device in hand.
(I ordered it early but since I'm in Africa right now, I had to ship it to USA international then ship from there to me using a third party delivery shipping service. That's why I haven't received the phone yet and have been waiting for a while)
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Click to collapse
No I haven't had the earpiece bug either. Just the call ending issue.
whatthekj said:
No I haven't had the earpiece bug either. Just the call ending issue.
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That's good. Fingers crossed mine doesn't have any issues. My first oneplus device.
I've always wanted oneplus for their speed and oxygen os.
And the 7 pro really sold me with the 90hertz and that amazing speed and display.
I can't wait for the device to come in.
When did you buy and get the device? Ddi you guys order on Friday when it got out on the store like me or were you guys at the pop up event in New York or other places?
zizzyboi said:
That's good. Fingers crossed mine doesn't have any issues. My first oneplus device.
I've always wanted oneplus for their speed and oxygen os.
And the 7 pro really sold me with the 90hertz and that amazing speed and display.
I can't wait for the device to come in.
When did you buy and get the device? Ddi you guys order on Friday when it got out on the store like me or were you guys at the pop up event in New York or other places?
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Click to collapse
Yeah this is my first OnePlus device as well. I just switched from a Note 8 so I was already used to the edge display and I can say the edge display on this device is much better. The speed with 90hertz is also amazing and you can really tell the difference from 60hertz. The display is also great. With the front camera hidden inside the phone, the phone really feels like it is all display. Also the phone gets really bright making it easier to see in direct light and the night mode to tone down the blue light.... The greatest. I have sensitive eyes so looking at bright things at light was a rarity for me but this device can get really dark compared to phones Ive used in the past.
Anyways, I bought the phone the Friday when it went on sale. I had a lot of faith in OnePlus after hearing it do so well the past few years so I took the chance and got it.
whatthekj said:
Yeah this is my first OnePlus device as well. I just switched from a Note 8 so I was already used to the edge display and I can say the edge display on this device is much better. The speed with 90hertz is also amazing and you can really tell the difference from 60hertz. The display is also great. With the front camera hidden inside the phone, the phone really feels like it is all display. Also the phone gets really bright making it easier to see in direct light and the night mode to tone down the blue light.... The greatest. I have sensitive eyes so looking at bright things at light was a rarity for me but this device can get really dark compared to phones Ive used in the past.
Anyways, I bought the phone the Friday when it went on sale. I had a lot of faith in OnePlus after hearing it do so well the past few years so I took the chance and got it.
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Click to collapse
Yea those are some of the reasons I got the phone as well. I'm coming from a used huawei p20 pro, a phone my brother passed on to me when he got the new mate 20 pro.
I've never bought a new phone. My first phone I ever bought was on contract which was the LG g4. Loved the curved back but screen didn't last for me (only one year in a 3 year contract at the time) then was using my back up phones until my brother gave me his p20 pro.
I've always wanted to try a curved screen display rather than curved back.
And I've been following one plus for a while, (I even got a referral for the oneplus one when they had a refferal service) but ended up selling it to someone else because I didn't trust oneplus back then but then after the other devices from one plus came out then I slowly gained interest.
And this oneplus 7 pro really caught my attention but these issues and bugs everyone is experiencing is really scaring me. If it's a hardware issue then I would have to take a long process to return the phone and I really don't want to do that.
Really hope it's a software issue and can get fixed in a future software update.
Or if I don't get the issues at all then that would be even better. Fingers crossed and will update the forum when my phone comes in.
I don't use the cpu app nor do I use nfc. So hopefully I don't encounter the issues but let's see. You never know
And how is the new update? Worth updating or made it worse?
Usually it's better but some people have been experiencing issues idk
Would love your input whether to skip that update when my phone comes or to download it right away
Hello all,
So I know there already is a lot of writing and saying about the screen freeze en ghost touche issue we have, but I wanted to share my experience.
I have had both problems, (FTS panel) the first 4 - 5 months there were no problems what so ever but then the problems started. The screen freezes where fixed with new firmware and custom kernels ect. but ghost touches where minimal but still present and very noticeable when playing games. So in the end I decided to send my phone back to the official Xiaomi seller here in the Netherlands where I bought the phone because of the 2 years factory warranty
A little side node: Because I live in the Netherlands I'm lucky that we have strict rules ect. to protect the buyer so it was annoying that I missed my phone but I knew there would be a solution.
So the official Xiaomi seller returned the phone to the supplier (Xiaomi) for repair, and after 5 weeks (and a lot of "angry" phone calles and e-mails from me to the Xiaomi seller because of this long waiting period) I finally got a phone call with the answer; because of the 2 year warranty they just gave me a brand new Pocophone F1, so instead of replacing the screen or anything they just gave me a brand new phone. So I decided to give the Pocophone 1 more change (again an FTS panel), currently waiting so I can unluck my bootloader again. If the screen freezes are present on this phone i'm just going to ask my money back and will probably go for an OnePlus 7T or Huawei mate 30 pro (because of the unlocked bootloader). So we will see what the future brings .
If the screen feezes wil start on this phone I will update this post. But until then, good luck to all of you
I bought mine from Germany " Mediamarkt" after around 5 months couldn't stand the touch screen issue any more, return it to repair, the offered to give me my money back, but i choose to replace to new phone but with NVT panel, and since then no problems at all.
It is a good phone, the only complain is the lazy Xiaomi Developer.
Yeah me too. I'm about to send my Poco this week for repair before the warranty ends. Really sad that this great phone have so much issues!
I have also ghost touches at the top of the notch. I tried everything. Every update, every ROM, every kernel but ghost touch have been there. I lock my phone again and i sent it through warranty to service. They said me about 10 business days! Today is the 5th business day.
I really really hope to bring me a new device or my money back.
Ghost touch issues has been fixed already with open beta to Global stable .. .but i would recommend to unclocked bootloader and install OOS rom the 6T 9.0.13 @CodeElixir stable build ..The rom is amazing for gaming and good battery battery back up , no ghost touch issues ..of course supports anxcam and gcam 7.0 good for photography .. well it depends on your preferences..Good luck ! hope this might be help...
Note: Clean install is recommended...
bamz1117 said:
Ghost touch issues has been fixed already with open beta to Global stable .. .but i would recommend to unclocked bootloader and install OOS rom the 6T 9.0.13 @CodeElixir stable build ..The rom is amazing for gaming and good battery battery back up , no ghost touch issues ..of course supports anxcam and gcam 7.0 good for photography .. well it depends on your preferences..Good luck ! hope this might be help...
Note: Clean install is recommended...
Click to expand...
Click to collapse
please,
link for oos 9.0.13?
tank-you
Hi. have any of you noticed issues with proximity sensors? im talking about situation where on calling someone on any app screen goes black and cant even be woken up with power key or anything. it lights up automatically when the other person/your caller hangs on call. like the phone is thinking its next to head even though its not.
i have tested with some app from playstore to check if the sensor is ok, and seems like it is working properly.
is there a hardware sensor on this phone? where is it located? is there an ability to fix it? is it software issue? anyone else experiencing it? is there a way to always wake up screen with power key?
It's an issue with pocket mode. I had to send my 8T back and got a refund because of it. The phone would lock me out and not let me do anything also happened when I'm on a call. Turn off pocket mode and check to see if that fixes it. I didn't want to have to turn off an essential feature of the phone to fix something that shouldn't have been an issue in the first place so I sent mine back. Luckily I noticed it within the 15 day return period. Got a refund and bought another 8T. This new one works great
Really sad to hear about your issues with the proximity sensor. This is the exact reason why I sent my Galaxy S20 FE back! I was not having the problems with the screen itself like so many others were/are...but I like to use double tap to wake (used it for years now) and every time I pulled the FE out of my pocket the screen was ON with multiple taps being entered all over the place. What a mess! I blame everyone, and I mean EVERYONE who has called, and keeps calling for smaller BEZELS! What is wrong with a little bezel on the top where all the necessary sensors (including the selfie camera) can be housed? Does anyone like it when their phone malfunctions because their proximity sensor is crap, or that it is virtual and virtually does NOT WORK? Does anyone LIKE the look of a NOTCH, or a PUNCH HOLE in comparison to having an unblemished screen??? So many things have become basically intolerable because of stupid, useless changes in these necessary tools. I hope that someone besides Sony will see the light and return to what is practical for the functioning of our phones. Rant over...for now...and I hate to say it but my 8T is functioning properly. So whatever way they have implemented pocket mode...it is working for me, and this makes me very happy. I truly hope you can get your issues resolved one way or another!
raszop said:
Hi. have any of you noticed issues with proximity sensors? im talking about situation where on calling someone on any app screen goes black and cant even be woken up with power key or anything. it lights up automatically when the other person/your caller hangs on call. like the phone is thinking its next to head even though its not.
i have tested with some app from playstore to check if the sensor is ok, and seems like it is working properly.
is there a hardware sensor on this phone? where is it located? is there an ability to fix it? is it software issue? anyone else experiencing it? is there a way to always wake up screen with power key?
Click to expand...
Click to collapse
I personally have not had this issue, even with pocket mode enabled. The sensor works a lot better than the one in the 7 Pro. I'm not sure where the sensor is on the 8T, but on the 7 Pro it's actually under the display and I guess that was OnePlus' first attempt at under-display sensors, so the auto-brightness was always a little janky as well. The 8T's seems to work much, much better...at least on my phone & my girl's.
Do you perhaps have a screen protector thar might be slightly misaligned and therefore maybe covering the sensor, or perhaps a large case on the phone? I'm just spit-balling here, trying to think of anything that could possibly cause this.
Regardless, it's still dumb that you're facing this.
Sent from my OnePlus 8T using XDA Labs
I have only found that the sensor is very sensitive as it is up next to the earpiece and tends to collect dust there and this leads to the sensor thinking the phone is in the pocket (or on the ear). Just clean the dust
just wanted to let you know i returned this ****.
i am with oneplus from 6t, up to 7t and now i ordered 8t. this company makes worse and worse devices each year. compared to 7t the camera is worse, speakers are worse too.. and these proximity sensor issues, which apparently are with onepluses since 7. damn, never again oneplus, such a crap b-brand. and even sadder is the approach of people praising it for things that can not even be said about it like software update
raszop said:
just wanted to let you know i returned this ****.
i am with oneplus from 6t, up to 7t and now i ordered 8t. this company makes worse and worse devices each year. compared to 7t the camera is worse, speakers are worse too.. and these proximity sensor issues, which apparently are with onepluses since 7. damn, never again oneplus, such a crap b-brand. and even sadder is the approach of people praising it for things that can not even be said about it like software update
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Click to collapse
According to the OnePlus Community forum...it appears to me that the Indian version of the phone is the one that is having all sorts of problems...at least when you read the numerous complaints. I do not know why the Indian version would be any different, or more prone to bugs and malfunctions that the EU or NA versions. I have the unlocked NA version purchased directly from OnePlus and I am having virtually ZERO issues with mine. I had the 6, the 7 Pro, and now the 8T...all unlocked NA versions purchased directly from OnePlus and they all worked flawlessly. I sold the 6 and 7 Pro and the people who bought them from me love them, and also have not had any issues. I always check back with "customers" and they tell me all is good! So, am I just fortunate, or is there something going on with the manufacturing process here? I do not know...but what I do know is that the 8T works way better than the S20 FE did (which I sent back) and it may possibly be the best, fastest working phone I have ever owned! So sorry you are having issues. Is yours the Indian version?
jaseman said:
According to the OnePlus Community forum...it appears to me that the Indian version of the phone is the one that is having all sorts of problems...at least when you read the numerous complaints. I do not know why the Indian version would be any different, or more prone to bugs and malfunctions that the EU or NA versions. I have the unlocked NA version purchased directly from OnePlus and I am having virtually ZERO issues with mine. I had the 6, the 7 Pro, and now the 8T...all unlocked NA versions purchased directly from OnePlus and they all worked flawlessly. I sold the 6 and 7 Pro and the people who bought them from me love them, and also have not had any issues. I always check back with "customers" and they tell me all is good! So, am I just fortunate, or is there something going on with the manufacturing process here? I do not know...but what I do know is that the 8T works way better than the S20 FE did (which I sent back) and it may possibly be the best, fastest working phone I have ever owned! So sorry you are having issues. Is yours the Indian version?
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Click to collapse
"I do not know why the Indian version would be any different" - and i do. its because indian people will shriek to oneplus logo no matter how poopy the product is. you can treat them worse, and they still will be pleasured to the sky. that might sound harsh, but that's true. same goes with xiaomi phones. indian versions come with different parts! can you imagine the phone has better amoled screen for europe and usa, and worse chinese amoled for indian market? or worse batteries? well, indian xiaomi phones are definition of that. and it all is because customers do not require any better. like i said, we are apologists. no matter how bad the product will be, we will unconditionally defend the company.
and i did purchase directly from oneplus in europe. not only i had proximity sensor issues, but the feeling of speakers is way cheaper than in 7t. also camera is a joke - downgrade from 7t. couldn't stand this joke of a phone.
screen and battery life were nice though.
Hi, i wanted to buy realme gt neo 2 but i heard some people complaining on the internet about black crush issue with this phone, is it only with some devices or all? and is it fixed now or not?
Should i just buy the poco f3 instead and if that has any issues please let me know.
Thanks.
i no problem till now
I have no issues since these day ..
i had few black screen when going into full screen videos in m.youtube.com website. it is having troubles as many devices are suggested to use youtube app.