My next door neighbor is a sweet old lady who we occasionally invite over for dinner and take care of stuff for her (lawn mowing/weeding/spraying, etc....), and she has this LG Stylo 4 phone and her carrier is metro by t-mobile. Now I forgot exactly when this happened, but she had all of her contacts 86'd out of nowhere, and she claims that maybe her phone got hacked or something, I don't know
I fiddled enough with my phone and thought "maybe I can recover her contacts for her" since im the tech support for all modern hardware problems in my family (phone problems, computer problems and so on), but i'm hitting a roadblock on how I can get her contacts back without rooting her phone. I tried seeing if she had her contacts auto-backing up to whatever google service she was auto-set with, but none of her contacts were set to backup at all, and last time we ran into this problem was with my father, and by his words, it took about 6 months for his vanished contacts to magically re-appear somehow without his input
so, is there any non-root method available for me to get her contacts back, or will she have to re-add them one by one by memory?
so....I guess ill take the lack of any replies as there is no non-root method of restoring her contacts bar sending her phone to its respective manufacturer/dealer
kinda disappointed ngl
There's not much you can do unless she has a Google account linked to the phone or backed up her contacts with an app. As far as her contacts disappearing, it could be something as simple as settings, contacts settings, and view.. maybe she messed with the settings and accidentally clicked off of her phone for what contacts to view in settings. It has to be something simple because unless somebody's just trying to be an ass I don't see somebody hacking a little old lady's phone just to delete her contacts.
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Maybe you guys can help me out here. This is the second time this has happened. All of the sudden, without warning, all my contacts are gone. I sent a text not 10 mins ago, at that point everybody who I'd texted had their names and photos next to the texts. Now, I'm left with just a bunch of numbers. I checked my "Contacts" app, and it's empty. It did the same thing about a week ago, but it was early and I had a Nandroid backup from the night before, so I only lost about two texts. My last backup is from two days ago, too much for me to restore back that far. Any idea a) WHY this would happen, as randomly as it did? and b) How to get back any contacts that might not transfer from a GMail/Facebook Sync? Would this be a problem with the phone, or something I did to the phone that would make it do this literally randomly?
I guess I'll throw in that I mainly use Handcent, have ChompSMS on here as well, and haven't used the default messaging app since I downloaded Handcent. I also am no longer able to sync Facebook it appears.
Also, contacts are the only thing missing. All other data is still there, along with all apps and even my homescreen layout is still intact.
Sent from my SAMSUNG-SGH-I897 using XDA App
Check your sync options. On a different device, I've had the Contacts come unchecked, and when the phone sync'd it erased them all
I checked everything after it happened, there were no changes. I didn't have it set up for Auto-sync either, so it shouldn't have just randomly synced to nothing. And that wouldn't explain why my phone and SIM contacts aren't accessible either.
Anyways, it happened again today. I noticed it right after I replied to a text using LauncherPro's new Messaging widget. I'm wondering if that's not the common factor in the three times that it's happened. If it happens again, it'll be getting unrooted, restored to stock and exchanged under warranty. The most intrusive thing I've done to this phone is try to get a lagfix to work (that didn't even work), and I doubt the side effects of that would include random contact deletion...
Woke up today, went to my call history and noticed that it didn't list any names. Instead it had everyones phone number. When I clicked a number to dial, it showed their name. So I reset the phone, numbers still showed. I cleared the list, and dialed a new person. Everything back to normal.
Then, when trying to call someone later on today, I noticed something else. All the links that I had made (Live + Facebook contact) were unlinked.
Anyone have a clue why this happened, or has anyone else experienced it? I hate having to relink everyone again.
Glad to know I'm not the only one that had this happen
Went thru the same process of rebooting & pulled the battery
The call history just mysteriously lost all association to the names?
New calls are showing up ok
I'm guessing that some AT&T system reset is the culprit
bmazloum said:
All the links that I had made (Live + Facebook contact) were unlinked.
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+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
Although not the same, I am having a problem with my contact pics on the People tile on the homescreen. It looks as though all the pics I added myself are showing up as blue squares , Facebook pics are showing up ok. When I go into my contact list all pics show up correctly.
This happened to me too once, I figured it was just a bug... That and the call history being delayed at times... Calls won't show up for a few minutes randomly... Had only happened about two or three times.
I had the same problem last night, too.
I guess that it is the problem came from Hotmail server. It was corrupt when syncing and then all my contacts were reset and sync again. It made Live contacts and linked-facebook contacts unlink...
Cmon MS, hotmail must be stable like rock or user will have this problem again
HAd same Problem
Just about a hour ago all my contacts unlinked and i als lost all my home screen contacts they just vannished from my home screen.
Did not encounter this issue but I do agree MS should improve the live mail service...
At least make contact editing as good as gmail...
i also encountered this waking up this morning.
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
i am on a trophy, so yes, it's built into the phone with a micro SD. given the amount of people who all experienced this at about the same time, i would say it would be something to do with the server.
Oscardog777 said:
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
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I have the phone over a month and not having this problem so far until yesterday... So I dont think it is the SD Card problem...
/I have a HD7
About 2 minutes after my first post I noticed that this exact problem had happened to me (my gf had called, and in the call history it simply listed her number and not her name). I remembered that last night while configuring my email settings, under my windows live account it said "not synced" or something like that. Naturally, I did a long press and hit "sync." When it synced, it must have for some reason set everything back to default. This was probably the cause of my problem; I agree it must be some sort of Hotmail/Windows Live sync issue.
Happened to me too, 4x already. My Samsung Focus Windows Live contact becomes unlinked with my previously linked facebook contacts everytime i will sync in hotmail tile. I am annoyed as I have to linked my facebook contact with windows live contacts everytime. Do you have any idea why is this so?
Could someone send this feedback to MS?... Cause my English is not good enough...
I'm on the Omnia 7, bought it especially not to have microSD problems. And seeing how it all happened in this past day, it's gotta be a Windows Live problem. Unless we all installed the same person
It's kinda freaky, Microsoft being in total control, they could just brick all our phones overnight while we sleep.
Throw my hat in the ring too...all contacts in calls list appear as phone number and all contacts/facebook links unlinked. Not too big of a deal but kinda weird.
Happened to me too over the weekend. HD7 with original SD card. Lost my contact tiles from my start screen, lost all links between contacts and facebook friends where the names weren't the same.
If this happens again I'm going to change all my contact names to match the facebook names so they match themselves up, because doing it manually is a pain.
Casey_boy said:
+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
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I had exactly the same problem for the first time yesterday. Weird.
Add me to the list. Also emails I deleted on my Hotmail inbox are still showing up on the phone.
Wasn't sure where to post but give it a shot here . Wife came from blackberry to droid and has had problems ever since. Alot of mis information from verizon. She had some contacts on backup assistant and some on gmail but cant get it to work with out doubles. One rep said you could use both one said no. Also some contacts came from gmail but the phone numbers show up in the notes section and some dont. Crazy. How can we get it finally setup. Import from both, export ,delete , then re import? Next her calendar wont show prior than 3 months. She uses it for work and needs to look at past jobs. It shows on gmail website but wont on her phone. Gps obviously cant do anything about that unless root. Wont let me do because its a work phone and wont in case something happens. Just frustrated and fed up and I get the most ****.
Hi, I'm a total noob when it comes to WP and Lumias, but a friend who knows me as being interested in phones has come to me with a problem.
The screen of his Lumia 800 is competely smashed. He has got an estimate for it to be fixed, but they will wipe the memory of the phone - along with all his important work contacts. He has never backed these up in any way.
He said he just downloaded Zune to try and back everything up, but it's impossible since he cannot see or use the touchscreen of the phone.
Suggestions?
Where are his contacts stored? Normally, contacts go to the online accounts (excuse me, the "clouds") to which you've associated the phone. For example, my personal friends and family are all in my Windows Live contacts and/or Google contacts, my work contacts are all on the Exchange server, my old school and business contacts are all on my school's Office 365 Exchange server...
Unless your friend never associated any kind of Live account, Google account, or anything else with his phone (highly unlikely, as setting up the [Xbox] Live account is one of the main setup steps), his contacts should all be backed up online already. The phone caches a local copy, but you don't lose anything when the phone gets reset.
Incidentally, any "repair" that wipes the device storage is probably just a replacement. There's no need to wipe the memory for an actual hardware repair job, any more than it's necessary to wipe a PC's hard drive when you get a new monitor for it.
Thanks - after a bit more investigation it turns out his contacts were backed up in Live after all!
and this is why the cloud is good folks!
also changing a digitiser and panel shouldn't require a reset, you might get lucky an they are just playing it safe, if they said it would be fine and it all goes pear shapped then they would be in a spot of bother so, always edge on the side of caution
i never used the visual voicemail feature before i got my pixel, so it's new to me and i hope this isn't a dumb question that's been answered a million times, but i did searching both on xda-developers and on google and couldn't find an answer.
basically, i switched from verizon to fi the other day and was surprised to see that my all of verizon voicemails stuck around in the dialer app. this seems to me to suggest that they're stored somewhere on the phone itself. before that happened, i figured it was reaching out to verizon every time i played one. problem with this is, since they're on the device now, i figure i'll also probably lose them if i do factory data reset or flash PN on there (which i'd like to do).
so my questions are, where on the device are the recordings stored, and is there a way i can back them up and restore them? may seem silly, but i actually have some voicemails going as far back as february of 2007 (it told me they'd be saved for 21 days but they're still there a full 10 years later!), including some from a friend who passed away a few years ago. of course, i figured they'd vanish when i switched services so this is really all a bonus, but since it seems like there should be a way to preserve them...
needletothebar said:
i never used the visual voicemail feature before i got my pixel, so it's new to me and i hope this isn't a dumb question that's been answered a million times, but i did searching both on xda-developers and on google and couldn't find an answer.
basically, i switched from verizon to fi the other day and was surprised to see that my all of verizon voicemails stuck around in the dialer app. this seems to me to suggest that they're stored somewhere on the phone itself. before that happened, i figured it was reaching out to verizon every time i played one. problem with this is, since they're on the device now, i figure i'll also probably lose them if i do factory data reset or flash PN on there (which i'd like to do).
so my questions are, where on the device are the recordings stored, and is there a way i can back them up and restore them? may seem silly, but i actually have some voicemails going as far back as february of 2007 (it told me they'd be saved for 21 days but they're still there a full 10 years later!), including some from a friend who passed away a few years ago. of course, i figured they'd vanish when i switched services so this is really all a bonus, but since it seems like there should be a way to preserve them...
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I have a Verizon Pixel and voicemails are stored at Verizon. I still have a voicemail from a friend from 2015 that comes back after every factory reset, new ROM, even going from a Nexus 6 to the Pixel.
strange! so how am i accessing them after switching to a Project Fi SIM card? are you using the visual voicemail feature where they show up in the dialer app?
could it be that the google cloud backup stuff has them stored and that's what's bringing them back for you?
I know I am a little late but I have the answer. I am presuming you mean a hard copy file of the actual voicemail ? As long as you see it there. its really simple
Open the voicemail menu in the dialer app. Expand the voicemail in question , and simply use the send to feature at the bottom and it will export an .amr file to the place of your choice!
PROFIT!