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I have OPO with CM12 nightly firmware.
Problem appeared also in CM11S, CM11 nightly
When in call screen turns black and i can't turn it on.
So if i accidently press to call to wrong person, i cant cancell call.
Found temporary fix: swipe over proximity sensor, then press Power button, and it will turn on in couple seconds.
But it doen't work always.
Hello, fréquent problem when you put a screen protector too near the proximity sensor....
Use Proximity Sensor Finder on play store to test it.
If you see 0.0cm every time remove your protector
xTremePower said:
Hello, fréquent problem when you put a screen protector too near the proximity sensor....
Use Proximity Sensor Finder on play store to test it.
If you see 0.0cm every time remove your protector
Click to expand...
Click to collapse
Hello,
i see 0.0cm every time, but i have no any screen protector or case, its "as bought"
The "sensor last covered" timer resets every time when i SWYPE the green area (dynamic), not over black something near camera, not when i just put my finger there and thats weird.
The issue is modem. Flash the Alpha modem and it will fix the issue. (I'm too lazy to link but just search and you'll find it)
problem solved with flashing CM11s with full wipe including userdata_64G.img
thanks
Lately, my proximity sensor has been giving me trouble - at least, I think it's the proximity sensor. The symptoms:
1) I can't unlock the phone unless there is enough ambient light. Generally not a problem, but a little inconvenient.
2) As soon as I start a call, the screen goes black and will not turn back on no matter what, making it impossible to bring up the dialpad or hang up. I've enabled the "power button to hang up" setting, but it doesn't seem to be doing anything. The only way to end a call is to wait for the other side to hang up or remove the battery. The former is fine if I'm actually talking to a person, but if I get into an auto-attendant tree I'm screwed. It happens regardless of whether I'm holding the phone to my face or not. Flat on a table, same behavior.
The phone is rooted, are there any apps or things I can do to verify that it's the proximity sensor? Is there any way to just disable the proximity sensor in software?
Use the hidden menu (3845#*850#) and go into device test.
There is a proximity sensor test there. As you move your hand near the sensor it wall say near and as you move it away it will give you a light reading.
Thanks - the top always says "Proximity: NEAR". The bottom one says "Light: off" If I wave my hand hear the sensor, it turns blue and give me a reading hovering around 10. Closer to the phone and it's red and gives me a lower reading. Holding my finger on the phone, completely blocking the sensor, gives me the "Light: off" reading again.
I'm not quite sure what to make of that.
I've had similar problems with my international version G3. Both times I have had to take off the back cover, remove the various screws around the top half of the phone, pull off the plastic casing, and then use compressed air to spray out the area around the proximity sensor. After this the phone works fine for a month or so.
Somehow dust seems to be getting into the phone quite easily. I'm wondering if the area around the speaker grill is not fully sealed.
I finally took the time to disassemble my phone and sure enough, the proximity sensor was filthy. A couple seconds with a can of compressed air and things seem to be back to normal.
Thanks!
I have a lg g stylo the sensor is so sensitive .. I wave my hand over my phone and the screen goes black I am trying to figure out how to turn it off ..
eriqjaffe said:
Lately, my proximity sensor has been giving me trouble - at least, I think it's the proximity sensor. The symptoms:
1) I can't unlock the phone unless there is enough ambient light. Generally not a problem, but a little inconvenient.
2) As soon as I start a call, the screen goes black and will not turn back on no matter what, making it impossible to bring up the dialpad or hang up. I've enabled the "power button to hang up" setting, but it doesn't seem to be doing anything. The only way to end a call is to wait for the other side to hang up or remove the battery. The former is fine if I'm actually talking to a person, but if I get into an auto-attendant tree I'm screwed. It happens regardless of whether I'm holding the phone to my face or not. Flat on a table, same behavior.
The phone is rooted, are there any apps or things I can do to verify that it's the proximity sensor? Is there any way to just disable the proximity sensor in software?
Click to expand...
Click to collapse
If it does become a problem there is an exposed module just for diabling prox sensor
Proximity Sensor Issue Solved
Just opened the Mobile yesterday night, and after a little hectic; i had managed to clean the dust from board sensors.
Working Perfect now, like a charm !
Hi all!
I have the fingerprint locked option enabled. I find that sometimes, somehow the phone vibrates when it is in my pocket. When i take the phone out of my pocket, it will say fingerprint lock disabled. It's as though it is detecting the inside of pocket as a print, that's trying to unlock the phone. I also find that the flashlight turns it self on whilst it is in my pocket and also the bluetooth and wifi.
Is anyone having similar issues?
Finding it really annoying.
I've found some of my settings changed before, and I've noticed that the double tap to wake will work through thin material . . . like a jeans pocket.
When you put it in your pocket, turn the screen towards your body and see if that helps. Failing that, try disabling double tap to wake.
I've not had the fingerprint sensor disabled message myself, but the sensor can also trigger through thin material too. It obviously won't read any fingerprint, so if it happens a few times, it just temporarily disables the sensor.
I had to disable the double-tap to wake screen option as it was always triggering in my pocket (screen facing in). I only have screen lock set to swipe though so walking/climbing stairs was waking the screen, pulling down the notification panel and going to town changing settings. I even somehow managed to change the time display setting from 24 hour to 12 hour. I mean, how the hell can that happen in a short few minutes in a pocket?!
Glove mode is/was off if anyone thinks that might be the cause. No screen protector either.
I only have the sensor lock if my finger fails to unlock the phone after a few tries. Every time the fingerprint is not properly read it will vibrate, after about 4 go's, it locks and you need to type in your pin. I'm guessing something is pressing the power button in your pocket and it's trying to scan your finger but failing, so by the time you pull it out, it's locked itself!
I too had to diable double tap to wake because it kept coming on in my pocket. even if it does not get past the fingerpring lock it still wastes some battery.
it would be nice if something could be done in tasker to:
if phone is flat on table(accelerometer)
then enable double tap to wake.
else disable it.
DT2W is wayyy too sensible at the moment. I hope Sony will fix it. A touch or double touch shouldn't be detected through clothes when the screen is off.
That feature was perfectly tweaked on my OnePlus One running CM12.1, and I liked to use it
Yeah I find the screen touch, fingerprint and rotation all way too sensitive. I have already disabled 2 of them, fingerprint is next....
Sent from my E6653
Ditto with the tap to wake frustratingly waking my phone constantly in my pocket. Never had the problem with the Z3. So many issues with this phone that were perfect on the Z3 feel like I've gone backwards.
same issue here, tap to wake activated and called the cops on me LOL...OMG
This is so annoying. My phone always wakes (through dt2w) when in my pocket and does weird stuff: changes settings, calls people, etc...
The one thing I found working for me is keeping the screen facing away from my body while in my pocket. It doesn't wake the phone up then.
I have this problem as well.
Try gravity screen app. It should turn off the screen in 1 second or less should it accidentally turn on while in the pocket.
This has bothered me loads so i've disabled the feature. You'd think they would make use of the light sensor to detect if the phone is in the pocket and then not unlock the phone on double-tab. There's the standard Google 'on-body' feature which can be used to disable security when the phone is detected as on your person.
and this is how a very useful feature quickly became most annoying issue... because of a defective light sensor or its faulty software development.
another thing I don't understand: if screen is locked, why notification access isn't ?!? at least they should put an option to enable or disable it.
sony customer care ?!?
...
sadonlyone said:
another thing I don't understand: if screen is locked, why notification access isn't ?!? at least they should put an option to enable or disable it.
sony customer care ?!?
Click to expand...
Click to collapse
That's actually standard Android behaviour would you believe - both Lollipop and Marshmallow. Don't expect a "fix" for this anytime soon...
It's configurable on iPhone though. Go iOS!
I had to disable the double-tap to wake screen option as it was always triggering in my pocket (screen facing in). I only have screen lock set to swipe though so walking/climbing stairs was waking the screen, pulling down the notification panel and going to town changing settings. I even somehow managed to change the time display setting from 24 hour to 12 hour. I mean, how the hell can that happen in a short few minutes in a pocket?!
Hi,
I have a problem with my OP6. I hae the latest OOS 5.1.11.
When I have the phone in my pocket, it's locked, than quite often when pulling out of the pocket I naturally grab it the way, that mu thumb is in the screen (I am not touching the fingerprint sensor) and when I take it out of the pocket, the screen unlocks itself.
Is this problem related to the issues people have posted regarding pocket mode not working and allowing to unlick with fingerprint while still in pocket or another bug or maybe hardware issue?
Thanks
face unlock??
No, its even before it's able to "see" my face. I just feel a small vibration under my finger and it unlocks. Also, for face unlock to be activated I would need to wake up the screen, but the problem is, it wakes up on it's own.
Sent from my ONEPLUS A6003 using Tapatalk
remczar69 said:
No, its even before it's able to "see" my face. I just feel a small vibration under my finger and it unlocks. Also, for face unlock to be activated I would need to wake up the screen, but the problem is, it wakes up on it's own.
Click to expand...
Click to collapse
I think you have enabled the 'double tap to wake' option. Sometimes when you hold the phone and touch the screen, it recognizes it as if you double tap it, and then face unlock kicks in. I personally have enabled an extra required swipe up after face unlock to unlock my phone as a solution.
Yes, I have been using double tap to wake, and everything was fine, as I have the phone since the launch. I have started noticing the issues recently. Also, if just touching the screen activates the "double tap" then obviously something is not right, because it happens quite often. I have disabled pocket mode for now to see if anything changes.
Solution on 2nd post.
Hi.
Lately I'm having problems with proximity sensor.
1. During phone calls, after getting phone to my ear, screen turns off and that's fine, but after ending the call screen never wakes up. I have to press the Power button to wake up the screen.
2. After pressing the power button, screen turns off and AOD screen shows up, that's ok, but after putting it to pocket or after covering the proximity sensor with hand and taking it off the AOD screen doesn't show up. It's black screen always. I have to wake up the phone and off for AOD screen to show up.
I was testing the proximity sensor with different testing apps and it is recognizing near proximity but it never recognize that there is nothing near anymore. Ex.: during testing I cover the proximity with hand and it is recognizing it, but when I take my hand off, proximity sensor is still saying there is something near.
Problems started some time ago occasionally but since yesterday it always like that. It started on Android 10. Downgraded to 9 (ver 1.9 from zte de site) and it was ok for 2 weeks like. Yet it started to get stuck for good, even upgrading back to Android 10 (v 2.4) didn't help.
I looked where the sensor is, left side from earpiece and I swear I could see some dust under the glass, but since the phone is waterproof (IP68) how there could be any dust inside? I was shaking the phone to get rid of the dust from the proximity sensor to no avail, sensor is still stuck.
No glass protector applied, no any cover.
What do you guys think? Should I get RMA for it? Or s there anything can be done? Anyone else having these problems?
FIX for proximity sensor getting stuck/not working properly
Found fix by myself.
Proximity sensor in my case got some dust in it or it de-calibrated itself. If proximity sensor is broken on hardware level, probably this solution won't work. Yet, you are free to try it anyway.
If your proximity sensor de-calibrated somehow or got dust on it and it is misbehaving, do the following:
1. Go to Phone app, enter:
Code:
*983*673636#
to enable EMODE (self-testing app), toast info about enabling EMODE will be shown,
2. In the Phone app enter:
Code:
*983*0#
to start the EMODE, menu for various test will be shown,
3. Go to SENSOR TEST
4. Cover the proximity sensor with your hand ? (upper side of the phone ), test will say something like PASS in green color),
5. Swipe to the bottom of the menu, place your phone flat on the table in not so bright environment and hit CALIBRATE.
6. Your sensors are now re-calibrated and proximity sensor will work like new, even if it is dusted.
7. If you want to disable EMODE, go back to Phone app and enter
Code:
*983*2567336#
but refrain from doing so, if you want to run EMODE again in case of any of sensors misbehaving again and wanting to recalibrate later.
That's it, my proximity sensor is working again like new.
Sidenote: if there is dust inside the phone, phone is not so waterproof (IP68) after all. Just be careful with water with it
mancom said:
FIX for proximity sensor getting stuck/not working properly
Found fix by myself.
Proximity sensor in my case got some dust in it or it de-calibrated itself. If proximity sensor is broken on hardware level, probably this solution won't work. Yet, you are free to try it anyway.
If your proximity sensor de-calibrated somehow or got dust on it and it is misbehaving, do the following:
1. Go to Phone app, enter:
Code:
*983*673636#
to enable EMODE (self-testing app), toast info about enabling EMODE will be shown,
2. In the Phone app enter:
Code:
*983*0#
to start the EMODE, menu for various test will be shown,
3. Go to SENSOR TEST
4. Cover the proximity sensor with your hand ? (upper side of the phone ), test will say something like PASS in green color),
5. Swipe to the bottom of the menu, place your phone flat on the table in not so bright environment and hit CALIBRATE.
6. Your sensors are now re-calibrated and proximity sensor will work like new, even if it is dusted.
7. If you want to disable EMODE, go back to Phone app and enter
Code:
*983*2567336#
but refrain from doing so, if you want to run EMODE again in case of any of sensors misbehaving again and wanting to recalibrate later.
That's it, my proximity sensor is working again like new.
Sidenote: if there is dust inside the phone, phone is not so waterproof (IP68) after all. Just be careful with water with it
Click to expand...
Click to collapse
Hey! I have the same problem with the proximity sensor and even though I did the same that you say, nothing changed.
Do you any other solution?
CharlyNews said:
Hey! I have the same problem with the proximity sensor and even though I did the same that you say, nothing changed.
Do you any other solution?
Click to expand...
Click to collapse
Sorry to hear that. I have no other solution. Take it to service center.