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Ok. This is very strange. It's happening on both of my One S phones. It's possible it only started after the OTA update.
When wifi is on and wifi calling is enabled, the airplane mode setting goes into a state where it says it's "turning off" and the on/off button is diabled.
When it's like that, I can not send MMS with Go SMS (I can send with stock messenger during that time).
If I turn wifi calling off, airplane mode goes into off and I can send MMS with Go SMS.
I know the OTA had something to do with a wifi calling fix, but I think they broke something.
It's like when wifi calling is on, it's disabling the ability for mobile data to come on to perform functions that are not done over wifi (i.e. MMS).
How do u activate WiFi calling? Sorry I'm not stealing your thread and is it true if using WiFi calling u don't use your minutes?
Sent from my HTC One S using xda premium
k1llacanon said:
How do u activate WiFi calling? Sorry I'm not stealing your thread and is it true if using WiFi calling u don't use your minutes?
Sent from my HTC One S using xda premium
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It's in the settings menu, I don't have the phone at the moment, but I think you have to click the dotted line under mobile network and it's in there. Yes, wifi calling is free, but you have to call them and add a free wifi calling plan to your account.
Any further discussion, I'd ask that you start your own thread.
Anyone able to confirm my findings on the issue I posted about and any thoughts as to what's going on?
I cannot exactly verify what you are experiencing, but I use GoSMS and I have always had trouble with it and wifi. But I do think it had gotten worse since the update.
In my situation when I boot the phone art home (where I have no signal and a fixed, auto wifi connection), wifi calling isn't on... Until I make a call. Then it takes about a minute to turn on and turn blue (it almost always starts out with an "invalid SIM" error). And in my situation, until wifi calling is running, my SMS is spotty. Them while it is initially on I can also send SMS. Then when it goes off again (usually if I don't make a call for about 30), at this point I cannot send SMS without a reboot.
I am running various log applications, and in reading the log enough times, I can definitely see consistent regular errors mentioning the GoSMS app. I also am pretty sure this update fixed a few things, but it also broke stole things.
You should go download a log program, and let me know of you see GoSMS errors.
Sent from my HTC One-S (rooted), stock ROM
I can confirm this is an issue on my One S also
lexluthor said:
Ok. This is very strange. It's happening on both of my One S phones. It's possible it only started after the OTA update.
When wifi is on and wifi calling is enabled, the airplane mode setting goes into a state where it says it's "turning off" and the on/off button is diabled.
When it's like that, I can not send MMS with Go SMS (I can send with stock messenger during that time).
If I turn wifi calling off, airplane mode goes into off and I can send MMS with Go SMS.
I know the OTA had something to do with a wifi calling fix, but I think they broke something.
It's like when wifi calling is on, it's disabling the ability for mobile data to come on to perform functions that are not done over wifi (i.e. MMS).
Click to expand...
Click to collapse
Same here on 1.84, I nandroided back to my stock 1.53 airplane mode is off and I can switch it to on!
Sent from my HTC VLE_U using XDA
BTTRDYZ said:
Same here on 1.84, I nandroided back to my stock 1.53 airplane mode is off and I can switch it to on!
Sent from my HTC VLE_U using XDA
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That's for comfirming!
How'd the screw this up so badly? It's going to be months before they push a new firmware up to fix this.
Same here
So any work arounds to get MMS to work with Go SMS w/o turning off wifi calling?
Also, I posted on the T-Mobile forums here:
http://support.t-mobile.com/message/148722
Maybe some of you can jump in here and voice your complaints too?
I was able to get HTC to escalate to a tier 2 tech who was very vigilant with trying to reach me to discuss the issue.
After detailing exactly what's happening, he commented that he say some other reports of this issue and something about a youtube video detailing it as well. Said he'd look into it further.
The next day, he called back saying they confirmed it's a bug and it would be fixed in the next maintenance release, but had no idea when that would be.
Very happy with HTC's level of support (after the first few go arounds getting tier 1 to finally understand what I was talking about and escalate).
A T-Mobile forum rep also noted that they've reported the problem and are working on it as well.
Not much else I can do here. Hopefully there will be another software update coming in the next month or 2.
This is happening to me as well. Like you all, when I called Tmobile to ask them about it, they said both the signal fluctuating problem and the random airplane mode are known problems that HTC "is working on a fix for. I guess the pro is that this has been a pretty big phone for both HTC and Tmobile, right? So I'll be optimistic about a fix. OTOH, can I assume this isn't a problem in the ROMs?
Well I hate to disappoint, but this isn't just a HTC problem, I am on the Galaxy SIII and I am experiencing the exact same issue. I'm not sure if T-Mobile uses their own programmers to code the wifi calling and functions, and then just submits it to the manufacturer to add in or what, but there is definitely an issue here.
id_twin said:
Well I hate to disappoint, but this isn't just a HTC problem, I am on the Galaxy SIII and I am experiencing the exact same issue. I'm not sure if T-Mobile uses their own programmers to code the wifi calling and functions, and then just submits it to the manufacturer to add in or what, but there is definitely an issue here.
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Maybe that's not a bad thing then. Perhaps an update to the wifi calling app is all that's needed to fix? That certainly would be a lot easier than needing new firmware.
Are you having the exact same issue?
Here is a quote off some research I've done:
It could be done technically. AFAIK all communication between MMS enabled components is done via standard TCP/IP. But in a regular provider setup the MMS store and forward server(s) (MMSC) are only reachable via the providers network. That's why you can not send and receive MMS via WiFi.
It's also the reason why you can not make a call and send/receive an MMS simultaneously when you have only 2G (GPRS/EDGE) connectivity.
Normally android will drop the GSM data connection if there is WiFi connectivity and all data will be routed through the WiFi interface, but there is one exception: The MMS traffic will still go through the mobile data connection.
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So normally, if you are connected to WIFI and send an MMS, it triggers your phone to open up the data connection with your carrier just long enough to send your MMS. With TMobile, there is something in the programming that is stopping our phones from doing so. However, this seems more of a GoSMS issue now because the stock messaging apps does perform this function fine.
I'm seeing this problem as well, but the other issue with WiFi calling for me is that it doesn't do touch tone automated systems well at all. Such as voicemail. It straight up doesn't recognise my password input at all unless WiFi calling is off.
Sent from my HTC One S using XDA premium.
Super_Dork_42 said:
I'm seeing this problem as well, but the other issue with WiFi calling for me is that it doesn't do touch tone automated systems well at all. Such as voicemail. It straight up doesn't recognise my password input at all unless WiFi calling is off.
Sent from my HTC One S using XDA premium.
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Click to collapse
I owned the ONE S before the SIII and had the same issue -- It will record your password, you just need to type it a lot slower than normal. I would suggest setting up visual voicemail, or downloading a visual voicemail app like Youmail.
Hi
Im having a strange issue that i only just noticed and was wondering if others are having the same problem.
It seems when i am connected to either 5ghz wifi AC or Wifi 2.5gz N,
My phone refuses to accept incoming calls, will call out just fine but will not let me receive.
when I turn wifi off calls come through OK, Just wondering if there is someone who can help.
Update - I have re-flashed both kernel to stock - same wifi being on blocks incoming calls.
I have re-flashed the ROM - again, same issue Wifi seems to interfere with incoming calls and sms. -- Will not receive anything until I disable wifi??
I have also just booted into Safe Mode and the same problem still exists - Wifi is blocking incoming calls, but i can send sms and calls while being on wifi.
Is this a Bug!!! should I report this to CM - could some one else please try this process.
I have also checked and double checked my APN settings and they are correct.
Will do a complete factory reset and see if problem still exists.
UPDATE 2
This has to be a bug I have factory fastboot.zip'd back to XNPH22R
and the wifi bug is still there!
Thankyou in advance
I have the same problem, for which not received a call on the job.
How to solve it? help
I realised my APN settings it was also using 4g but my provider doesn't do 4g when set to 3g only my problems went away.
What Rom are you using? That would help.
Stay to the latest version of the rom
Sent from my One A0001 using Tapatalk
I changed the sim card and the network, the problem is solved.
Dealing with this issue on my AT&T LG G8 on T mobile.
Hey everyone,
I just picked up a new Z3 Unlocked with Dual sim mode and was having a very weird issue. I can make calls when the wifi is on, however, I do not receive incoming calls. It will ring twice and go to VM. Has anyone experienced this or know of way to fix it??
I've set the APN setting and everything works fine. I get LTE with AT&T and I have no issues except the issue with incoming calls on wifi.
Thanks guys.
Fredster 6.0 said:
Hey everyone,
I just picked up a new Z3 Unlocked with Dual sim mode and was having a very weird issue. I can make calls when the wifi is on, however, I do not receive incoming calls. It will ring twice and go to VM. Has anyone experienced this or know of way to fix it??
I've set the APN setting and everything works fine. I get LTE with AT&T and I have no issues except the issue with incoming calls on wifi.
Thanks guys.
Click to expand...
Click to collapse
I don't think you actually have wifi calling, as far as I know only tmo has a Z3 capable of wifi calling and its enabled by them and not Sony. I'm not sure if AT&T has even rolled out wifi calling on any phones yet, they've only stated their iPhones would get it sometime in 2015. Not sure how to solve your issue, but it can't be wifi calling.
hanano17 said:
I don't think you actually have wifi calling, as far as I know only tmo has a Z3 capable of wifi calling and its enabled by them and not Sony. I'm not sure if AT&T has even rolled out wifi calling on any phones yet, they've only stated their iPhones would get it sometime in 2015. Not sure how to solve your issue, but it can't be wifi calling.
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Thanks hanano17
Im not sure what it is exactly. It seems as if it wont switch between wifi and the network to receive calls. I cant turn on my wifi at home because ill miss calls.
Anyone have any other suggestions?
Fredster 6.0 said:
Anyone have any other suggestions?
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Click to collapse
The more detail you can provide about what you are attempting to do, what works and what does not, and the settings/state of your phone, the better.
Dumb question first: Are you sure you are on AT&T, not T-Mobile?
Also, is your Z3 T-Mobile branded by any chance? (You might then want to flash debranded Sony firmware... see the Android Development forum).
Do you have cellular coverage in your area? If you turn WiFi off (and be sure Airplane mode is off also!), are you able to send/receive any calls at all? Can you call voicemail? (Note that calling and receiving call is not dependent on data settings, such as APN).
Do you have another SIM nearby that you can try? (e.g. your SO's...)
Are you sure you have not configured your phone for SIP (VoIP)? Go to Settings -> Call Settings -> Internet Call Settings -> Use Internet calling -- make sure that it says Only to SIP address. (Internet calling is great -- I forward calls to my VOIPo number when unavailable/unanswered, where I can also "spoof" my outgoing number to match my cell phone number, receive my voice mails as email attachments, make calls from my computer, etc... but that's probably a couple of steps ahead).
Hlorri said:
The more detail you can provide about what you are attempting to do, what works and what does not, and the settings/state of your phone, the better.
Dumb question first: Are you sure you are on AT&T, not T-Mobile?
Also, is your Z3 T-Mobile branded by any chance? (You might then want to flash debranded Sony firmware... see the Android Development forum).
Do you have cellular coverage in your area? If you turn WiFi off (and be sure Airplane mode is off also!), are you able to send/receive any calls at all? Can you call voicemail? (Note that calling and receiving call is not dependent on data settings, such as APN).
Do you have another SIM nearby that you can try? (e.g. your SO's...)
Are you sure you have not configured your phone for SIP (VoIP)? Go to Settings -> Call Settings -> Internet Call Settings -> Use Internet calling -- make sure that it says Only to SIP address. (Internet calling is great -- I forward calls to my VOIPo number when unavailable/unanswered, where I can also "spoof" my outgoing number to match my cell phone number, receive my voice mails as email attachments, make calls from my computer, etc... but that's probably a couple of steps ahead).
Click to expand...
Click to collapse
whats your VOIP service If you dont mind me asking?
daraj said:
whats your VOIP service If you dont mind me asking?
Click to expand...
Click to collapse
VOIPo.
I also use PhonePower for my "landline". We have a couple of SIP phones at home, and when going on vacations etc. we simply pick up our "home" calls on our cell phones (using the built-in SIP clients in Android and (gasp) Symbian).
PhonePower is better for international calls (VOIPo has a couple of restrictions, and also does not correctly interpret the "+" prefix in telephone numbers, the way I store them in my phonebook), whereas VOIPo is better as a "transparent" replacement for your cell phone number (if your cell phone is out of coverage, or in airplane mode), in that it can "spoof" the outgoing caller ID to match your cell phone number. (You'll have to verify it first of course).
Hello,
I was wondering if anyone is experiencing this weird hang up. When I try to make calls, it automatically ends my call without any rings. I keep trying to call and it keeps ending right after it dials.
I had to restart my phone to finally get it to work. It has happened twice to me now.
Same exact issue here. Rebooting sometimes works, sometimes doesn't. Tried uninstalling Google Voice, same issue. Annoying as heck.
Same issue here, on T-Mobile. I exchanged my original phone because I was having radio issues (phone would not connect to the mobile network), but this problem seems to have carried over. Phone is set to use WiFi calling, I'm wondering if there is a handover issue when I leave my home wireless network.
I'm on T-Mobile as well, in north Dallas area. I do not have mine set to do WiFi calling, as it is guaranteed to drop your call when you leave your house (happens every time to me, so now I don't bother with WiFi calling).
This instant "Call Ended" issue is separate.
Yup, happened to me earlier, i had to turn the phone off for 15 minutes. Im on t-mobile
Solution!
I believe I have figured out how to fix this. Go into Settings, then More..., then make sure Wi-Fi Calling is on, then click on Wi-Fi Calling then make sure you have Cellular preferred selected. After I did this, I was able to make calls with Wi-Fi on or off. Hope this fixes yours too.
Same issue here. Call hangs up right after i hit dial. Tonight even resetting the phone twice didn't solve. Finally after 20 minutes I was able to make a call. So frustrating as I had an important conference call I needed to be on. I ended up texting a few people in the call, and my texts were successfully received, just couldn't call out. So frustrating, but comforting knowing that I am not alone. Think I might return this phone as this is the 5th time this issue has occurred and I've only had the phone for 6 days.
-Hayden
I have same issue. I turned off VoLTE and problem gone. Hope this helps.
Sent from my SGP561 using Tapatalk
qarbonite said:
I believe I have figured out how to fix this. Go into Settings, then More..., then make sure Wi-Fi Calling is on, then click on Wi-Fi Calling then make sure you have Cellular preferred selected. After I did this, I was able to make calls with Wi-Fi on or off. Hope this fixes yours too.
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Click to collapse
Sorry, that is not a fix. I've used that configuration and still ran into the instant call ended problem. Thanks for the suggestion though.
---------- Post added at 07:44 AM ---------- Previous post was at 07:41 AM ----------
ngvuanh said:
I have same issue. I turned off VoLTE and problem gone. Hope this helps.
Sent from my SGP561 using Tapatalk
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VoLTE (voice over LTE) could actually be the problem - that is a setting that comes pre-enabled and I never disabled it. Makes sense to try disabling it and see if it happens again.
I'll report back in a couple days whether the issue happens again with VoLTE disabled.
Man I really like this phone, but the call ending and camera issue, I had to return it. Damn you sony!
asianizeboy said:
Man I really like this phone, but the call ending and camera issue, I had to return it. Damn you sony!
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Click to collapse
The call ended issue hasn't happened to me since disabling VoLTE. Though I did get a call from my wife when she got off work, which when I swiped to answer, my phone rebooted.. that was fun.
simplyphp said:
The call ended issue hasn't happened to me since disabling VoLTE. Though I did get a call from my wife when she got off work, which when I swiped to answer, my phone rebooted.. that was fun.
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Click to collapse
It only happened to me once. Rebooting had no effect, but after turning off LTE everything worked. Makes sense that it would be a VoLTE issue.
you can try fiddling with the network mode settings in the more wireless/network option. the t-mobile rep. got it working again after switching the network preferences from LTE Preferred to GSM. That got calls working again. I believe I switched it back to LTE afterwards and I'm not experiencing any more problems with that error.
Same here. It was totally random as to when and how long it would automatically end calls.
VoLTE settings made no difference. Eventually the problem would return.
I just replaced it at the TMobile store.
Problem Solved!
So, I was having this same problem and reading this forum, I discover that I just need to change the network mode
Go to settings > More... > Mobile Networks > Network Mode
And it probably its marked LTE (only).. Just change it for LTE(preferred)/WCDMA/GSM
I hope it can help you
I have HTC One M7 with cm12.1 and I'm having this issue too!
im having trouble connecting to the wifi calling service on my v10. what i mean is that i turn on wifi calling but nothing happens. the setting menu says it's on but i can't call or text or anything. It usually works since i have to use it every day at my apartment but often times it has problems working (whether it takes to long or it doesn't get set up at all) anyone have any ideas on how to fix this problem? also does anyone else have a problem downloading pics via text message and/or receiving messages from certain people while on wifi calling?
any help is appreciated
thanks