Wifi blocks incoming calls and sms!! - BUG???? - ONE Q&A, Help & Troubleshooting

Hi
Im having a strange issue that i only just noticed and was wondering if others are having the same problem.
It seems when i am connected to either 5ghz wifi AC or Wifi 2.5gz N,
My phone refuses to accept incoming calls, will call out just fine but will not let me receive.
when I turn wifi off calls come through OK, Just wondering if there is someone who can help.
Update - I have re-flashed both kernel to stock - same wifi being on blocks incoming calls.
I have re-flashed the ROM - again, same issue Wifi seems to interfere with incoming calls and sms. -- Will not receive anything until I disable wifi??
I have also just booted into Safe Mode and the same problem still exists - Wifi is blocking incoming calls, but i can send sms and calls while being on wifi.
Is this a Bug!!! should I report this to CM - could some one else please try this process.
I have also checked and double checked my APN settings and they are correct.
Will do a complete factory reset and see if problem still exists.
UPDATE 2
This has to be a bug I have factory fastboot.zip'd back to XNPH22R
and the wifi bug is still there!
Thankyou in advance

I have the same problem, for which not received a call on the job.
How to solve it? help

I realised my APN settings it was also using 4g but my provider doesn't do 4g when set to 3g only my problems went away.

What Rom are you using? That would help.
Stay to the latest version of the rom
Sent from my One A0001 using Tapatalk

I changed the sim card and the network, the problem is solved.

Dealing with this issue on my AT&T LG G8 on T mobile.

Related

Wifi/Wifi Calling/Airplane mode/MMS weirdness

Ok. This is very strange. It's happening on both of my One S phones. It's possible it only started after the OTA update.
When wifi is on and wifi calling is enabled, the airplane mode setting goes into a state where it says it's "turning off" and the on/off button is diabled.
When it's like that, I can not send MMS with Go SMS (I can send with stock messenger during that time).
If I turn wifi calling off, airplane mode goes into off and I can send MMS with Go SMS.
I know the OTA had something to do with a wifi calling fix, but I think they broke something.
It's like when wifi calling is on, it's disabling the ability for mobile data to come on to perform functions that are not done over wifi (i.e. MMS).
How do u activate WiFi calling? Sorry I'm not stealing your thread and is it true if using WiFi calling u don't use your minutes?
Sent from my HTC One S using xda premium
k1llacanon said:
How do u activate WiFi calling? Sorry I'm not stealing your thread and is it true if using WiFi calling u don't use your minutes?
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
It's in the settings menu, I don't have the phone at the moment, but I think you have to click the dotted line under mobile network and it's in there. Yes, wifi calling is free, but you have to call them and add a free wifi calling plan to your account.
Any further discussion, I'd ask that you start your own thread.
Anyone able to confirm my findings on the issue I posted about and any thoughts as to what's going on?
I cannot exactly verify what you are experiencing, but I use GoSMS and I have always had trouble with it and wifi. But I do think it had gotten worse since the update.
In my situation when I boot the phone art home (where I have no signal and a fixed, auto wifi connection), wifi calling isn't on... Until I make a call. Then it takes about a minute to turn on and turn blue (it almost always starts out with an "invalid SIM" error). And in my situation, until wifi calling is running, my SMS is spotty. Them while it is initially on I can also send SMS. Then when it goes off again (usually if I don't make a call for about 30), at this point I cannot send SMS without a reboot.
I am running various log applications, and in reading the log enough times, I can definitely see consistent regular errors mentioning the GoSMS app. I also am pretty sure this update fixed a few things, but it also broke stole things.
You should go download a log program, and let me know of you see GoSMS errors.
Sent from my HTC One-S (rooted), stock ROM
I can confirm this is an issue on my One S also
lexluthor said:
Ok. This is very strange. It's happening on both of my One S phones. It's possible it only started after the OTA update.
When wifi is on and wifi calling is enabled, the airplane mode setting goes into a state where it says it's "turning off" and the on/off button is diabled.
When it's like that, I can not send MMS with Go SMS (I can send with stock messenger during that time).
If I turn wifi calling off, airplane mode goes into off and I can send MMS with Go SMS.
I know the OTA had something to do with a wifi calling fix, but I think they broke something.
It's like when wifi calling is on, it's disabling the ability for mobile data to come on to perform functions that are not done over wifi (i.e. MMS).
Click to expand...
Click to collapse
Same here on 1.84, I nandroided back to my stock 1.53 airplane mode is off and I can switch it to on!
Sent from my HTC VLE_U using XDA
BTTRDYZ said:
Same here on 1.84, I nandroided back to my stock 1.53 airplane mode is off and I can switch it to on!
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
That's for comfirming!
How'd the screw this up so badly? It's going to be months before they push a new firmware up to fix this.
Same here
So any work arounds to get MMS to work with Go SMS w/o turning off wifi calling?
Also, I posted on the T-Mobile forums here:
http://support.t-mobile.com/message/148722
Maybe some of you can jump in here and voice your complaints too?
I was able to get HTC to escalate to a tier 2 tech who was very vigilant with trying to reach me to discuss the issue.
After detailing exactly what's happening, he commented that he say some other reports of this issue and something about a youtube video detailing it as well. Said he'd look into it further.
The next day, he called back saying they confirmed it's a bug and it would be fixed in the next maintenance release, but had no idea when that would be.
Very happy with HTC's level of support (after the first few go arounds getting tier 1 to finally understand what I was talking about and escalate).
A T-Mobile forum rep also noted that they've reported the problem and are working on it as well.
Not much else I can do here. Hopefully there will be another software update coming in the next month or 2.
This is happening to me as well. Like you all, when I called Tmobile to ask them about it, they said both the signal fluctuating problem and the random airplane mode are known problems that HTC "is working on a fix for. I guess the pro is that this has been a pretty big phone for both HTC and Tmobile, right? So I'll be optimistic about a fix. OTOH, can I assume this isn't a problem in the ROMs?
Well I hate to disappoint, but this isn't just a HTC problem, I am on the Galaxy SIII and I am experiencing the exact same issue. I'm not sure if T-Mobile uses their own programmers to code the wifi calling and functions, and then just submits it to the manufacturer to add in or what, but there is definitely an issue here.
id_twin said:
Well I hate to disappoint, but this isn't just a HTC problem, I am on the Galaxy SIII and I am experiencing the exact same issue. I'm not sure if T-Mobile uses their own programmers to code the wifi calling and functions, and then just submits it to the manufacturer to add in or what, but there is definitely an issue here.
Click to expand...
Click to collapse
Maybe that's not a bad thing then. Perhaps an update to the wifi calling app is all that's needed to fix? That certainly would be a lot easier than needing new firmware.
Are you having the exact same issue?
Here is a quote off some research I've done:
It could be done technically. AFAIK all communication between MMS enabled components is done via standard TCP/IP. But in a regular provider setup the MMS store and forward server(s) (MMSC) are only reachable via the providers network. That's why you can not send and receive MMS via WiFi.
It's also the reason why you can not make a call and send/receive an MMS simultaneously when you have only 2G (GPRS/EDGE) connectivity.
Normally android will drop the GSM data connection if there is WiFi connectivity and all data will be routed through the WiFi interface, but there is one exception: The MMS traffic will still go through the mobile data connection.
Click to expand...
Click to collapse
So normally, if you are connected to WIFI and send an MMS, it triggers your phone to open up the data connection with your carrier just long enough to send your MMS. With TMobile, there is something in the programming that is stopping our phones from doing so. However, this seems more of a GoSMS issue now because the stock messaging apps does perform this function fine.
I'm seeing this problem as well, but the other issue with WiFi calling for me is that it doesn't do touch tone automated systems well at all. Such as voicemail. It straight up doesn't recognise my password input at all unless WiFi calling is off.
Sent from my HTC One S using XDA premium.
Super_Dork_42 said:
I'm seeing this problem as well, but the other issue with WiFi calling for me is that it doesn't do touch tone automated systems well at all. Such as voicemail. It straight up doesn't recognise my password input at all unless WiFi calling is off.
Sent from my HTC One S using XDA premium.
Click to expand...
Click to collapse
I owned the ONE S before the SIII and had the same issue -- It will record your password, you just need to type it a lot slower than normal. I would suggest setting up visual voicemail, or downloading a visual voicemail app like Youmail.

viber problem with calls on wifi (missed calls)

Hello people, I have a problem with Viber when on wifi, can not receive calls (when phone is locked) but only get notifications for missed calls when i unlock the phone. On mobile data all works nicely. Do you have an idea how this can be solved? Messages are doing nicely on both Viber and WhatsApp.
stefan8661 said:
Hello people, I have a problem with Viber when on wifi, can not receive calls (when phone is locked) but only get notifications for missed calls when i unlock the phone. On mobile data all works nicely. Do you have an idea how this can be solved? Messages are doing nicely on both Viber and WhatsApp.
Click to expand...
Click to collapse
Can you provide specs on your phone and os setup.
Razor0 said:
Can you provide specs on your phone and os setup.
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Click to collapse
HTC Desire 500 dual sim, stock rom 4.1.2 Jelly Bean. I set in wifi sleep privacy to always keep wifi connected even in sleep mode, also in Viber i did that. Maybe its something with aplication, because messages arrive normally, just calls are problem... I read a lot on google about some ports for push notifications i opened them and nothing changed. So, my push notifications work, just the viber calls are problem. When i am on mobile data everything works well. Thank u for ur reply!
Your ISP may block some OTT service!
Thank u for ur reply. I tried many wifi networks to see if its problem only with mine, always the sam story. I can call and speak normaly when i unlock the phone, just i can not recieve calls when phone is locked.
I figured out the problem. Solution: set phone's wifi sleep policy to turn off the wifi when phone goes to sleep, and then in Viber's wifi sleep policy put option to always keep wifi on. That's how i solved my problem and now calls are comming just like messages.
stefan8661 said:
I figured out the problem. Solution: set phone's wifi sleep policy to turn off the wifi when phone goes to sleep, and then in Viber's wifi sleep policy put option to always keep wifi on. That's how i solved my problem and now calls are comming just like messages.
Click to expand...
Click to collapse
unfortunately it lasted for me 2 days and now again problem. I figured out another solution, install wifi timeout app from Google store, then set it to 0 sec, in WiFi sleep policy put option to disable WiFi when screen is locked. Also do this in Viber.
Then ur phone will use 3G (mobile data) when its locked, and push notifications will arrive on time, and when u unlock it it will use WiFi. That's now solution that works for me good.
another solution is to just install advanced wifi lock and problem is solved. it is problem with rom, it shuts down wifi when phone goes to sleep.

Can't receive calls!

Greetings all,
i am having a weird problem with the latest updates of the 4.4.4 / 3.0.16 Sultan ROM, im a big fan of Sultan so i pretty much tested all his ROM updates and all and i never had a issue like this.
The problem is i can't receive calls / text messages , but i can make calls / send messages , and everything else works perfectly.
I have tested my SIM on another phone and i was able to receive calls so it is not a SIM problem , i just did a full wipe and reflashed all and i am having the exact same issue.
Any suggestions? Anyone that had the same problem? Anything would help.
Could it be my phone? But why can i call someone but they can't me?
thank you
Ok i found out what the problem is , network type was set to: WCDMA preferred , and after setting to GSM Only i can now receive calls and messages, but after rebooting the device it switches back to WCDMA preferred.
And i do not know why it stopped working out of nowhere , maybe its cause of my carrier.. :/

Cannot receive calls on YOG4PAS1N0

I am using Stock Cyanogen OS 12.1 YOG4PAS1N0, Build Number - LMY48B with T-Mobile.
I am facing a weird issue where I cannot receive any call. The call directly goes to voicemail after a couple of rings. There is no notification of the call at all on the device. I can make a call and send/receive texts. I can also connect to 4G and Wi-Fi. Everything else also seems to work fine.
Any suggestions would be appreciated. TIA

no incoming calls

Hey guys i have issue i cant get incoming calls but outgoing call is ok friends can't call me, i disabled divert and contacted my carrier they said sim have no problem but the issue is with your phone. I formatted it two times still no luck
Best Regards
Any suggest?
Are you running CyanogenMod 13 or any other ROM with LTE enabled? That might be the problem custom ROMs have trouble sometimes with VOLTE, try setting it to 3G and test it out
This thing really helped me . Go to setting , press network and there you will see Volt HD calls just simply uncheck this one and now you will receive calls . ENJOY

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