Greetings Everyone,
This is my first time posting on this incredible forum and I'm facing a bit of an issue on my Samsung Galaxy A6 Plus... yesterday I've unplugged my from the charger when suddenly my phone screen turned teal without displaying anything I've restarted the phone and got the following message:
"An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
I went ahead and downloaded Smart Switch and connected my phone and I was presented with this:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I couldn't get passed it and when trying to use Emergency Recovery my phone is not showing also I don't know where to get the recovery code since I've never used Smart Switch before, since it's impossible to use this useless software I've tried flashing the official firmware via Odin and it went smoothly no issues however as soon as my phone restarted I found myself back at the same screen:
Is there's a way to bypass the Smart Switch software and get my phone working again?
I'd really appreciate any help i can get
Thanks in advance for any help
There many guides out there to fix this problem like this one for example.
FIX An Error Has Occurred While Updating The Device Software on any samsung smartphone
fix an error has occurred while updating the device software fix an error has occurred while updating the device software, fix an error has occurred in the script on this page, how to fix an error has occurred, how to fix an error has occurred on ps4, how to fix an error has occurred on ps3, how...
www.mymobitips.com
Uninstall Smart Switch from PC then reboot. Smart Switch and Odin have been known not to play since with each other.
Download latest samsung drivers for PC
Download latest firmware ( maybe try frija app for this )
Flash with Odin
Should get you working again
Related
Hi,
I've been having problems with this phone, everytime I turn on the data plan it keeps poping up messages that all the process have stopped working so whenever I rebooted this keeps happening.
I tried going into recovery mode (e3) and wiping (factory reset) everything but this doesn't work, everything remains the same,
So I was trying to follow the guide to root it and load cwm recovery (from this post http://forum.xda-developers.com/showthread.php?t=1899736) but it is not working.
I installed the drivers and I'm able to see my device in the windows explorer but when I start the runme.bat to root the phone it just throws a bunch of error messages.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
So i tried to load the cwm recovery using the flastool and the process completed with no problem (the green circle appeared) but when I turn on the phone it loads the stock e3 recovery mode.
Is my phone broken ? what do you guys suggest I do ?
thanks in advance
i have this problem to :S somebody can help us??
Liquid Gallant won't reboot
I've got the same issue as mentioned in the post before; does the owner found a solution for his issue?
I tried to follow the tutorial on this forum and got the same issue when installing the *. bat file. File runs but won't detect the phone and closes.
Untill now the problem persists; frequent crash and shut down while using (wathever what, phone, internet, apps,..). I have not much experience with smartphones but it seems to me the internal boot is corrupt. Are any possible tpols or hints available or should the item be returned to ACer (when you know their helpdesk and utility service is crap!)
Same problem
Hello,
I had the same problem last year. I couldn't hard reset ( tried the 2 ways: via the settings or via the volum button when you start). It doesn't reset anything. The applications closes by themselves and I cannot do anything.
Last year, I sent the phone under the warranty and they repaired it and sent to me back.
Now I have exactly the same problem but my phone is not under warranty anymore.
Does anyone found a solution ?
Thanks.
Hi Guys,
I have a problem with my ZTE v967s, if you have any advice, I would really appreciate it!.
How did the problem appear:
1. My phone gave me an error that I have insufficient memory (apps had just few hundred MB, 1 GB was "Missing") so I assumed that it is probably a log file which was soaring and cutting my memory)Phone also had problem to start, I had to restart it few times will the android loaded properly (I assumed it was from the insufficient memory)
2. I have tried following:
a. Factory reset -> it didn’t work, It just restarted to phone.
b. Recovery mode - I wasn’t able to get in to it by holding "Vol+" + "Power" (I should have CWM installed, I did it when I had the phone new together with Max Flavor ROM.
c. I tried following tutorial http://kumaravel-s.blogspot.com/2013/09/storage-space-running-out.html (basically deleted data/log_other_mode)
After the deletion of data/log_other_mode, my phone doesn’t load at all. I either freeze on ZTE logo or it gives me error "encryption unsuccessful reset android" (button reset doesn’t react), lately, it just gives me the ZTE logo
What I tried to solve the problem:
Downloaded SPFlashTool backup ROM from Carliv (http://forum.xda-developers.com/showthread.php?t=2393986 ) and I tried to flash it in to my ZTE using SP Flash Tool. First 2 steps (red, purple) went ok, the third one (yellow) freezes on 0% and eventually it gives me error "BROM ERROR : S_DA_SDMMC_WRITE_FAILED (3149)"
Screen:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Same error when I flash whole ROM or just Recovery.
Drivers should be ok, I followed this tutorial: http://forum.xda-developers.com/showthread.php?t=2206421
Have somebody had this problem? Do you have some advice what might help?
Thank you!
munky02
Try spflash tool on different pc with windows xp
Dovahpig said:
Try spflash tool on different pc with windows xp
Click to expand...
Click to collapse
I have tried it, the problem persists. Do you have any other ideas?
Hello guys,
I'm new here, I've read a lot about your different topics and I'm admirative for some level god members with their answers :good: :laugh:
Indeed I'm a dev, but for websites so it's a bit different with phones for me, and I will try to explain as detailed as I can.
I have a samsung SM G965F, bought in Poland (I work here for the moment); And indeed tried to root it for private purposes.
I followed a tutorial; I was on Pie 9 (****tiest ever update for me); from there OEM in DEV tools was activated, and the TWRP was installed.
the phone wasn't root, but I had the TWRP options (when push Volume up+bixby+lock) so thought I'm on the good way, but only after, and there is my mistake, I understood by reading something that I should make faster an operation when enabled the OEM (before it start to delete all my infos) that I should switch to recovery mode (or installation) and if not there was a story with 7 days to wait.
So the phone was just reseted with only memory card datas not deleted, and the phone was working, just the OEM always disabled, and when you select to enable it it says "ok we reboot the phone you will loose all your files etcc..." and anyway after many attempts, it says always the same after the reboots, and never is enabled after. So I tried to install a new rom, and then I thought I had a problem, in the installation it was written "Secure Check Fail : PIT".
So I tried to found the right rom, with the number "6" inside as per this screen :
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Then the Secure Check Fail : PIT dissapeared and now its just Fail in Odin.
Also, I tried to reboot normally but it says that there was an error and I need to reinstall with smart view or smart touch, I don't really remember, so I just reinstalled the first TWRP and now the screen of my phone is looping on Samsung, and rebooting.
I'm lost, I spent from 3pm to 4 am yesterday in the internet to found a solution, so my final option is write to ask your help guys.
Hope you can help me, thank you in advance
PS: Sorry for the big picture, there is no acceptance unfortunately for resizing codes, or maybe I just still don't have access to this option cuz I have less than 10 messages, if need delete it or explain me if you need pictures, I did it 10 min ago, even if there is not a lot to do because i'm limited with my phone now
Dear Community!
I have an SM-G930F in a very hard situation I dont know what else I can do.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I installed a Pixelexperience ROM to my S7, worked pretty well, no issues (Rebooted many times, without any issue*)
*One time the battery drained and it turned off so I plugged it into a charger and it went to the TWRP loading screen.
I can hardly go into the Odin (Download) mode, but the problem is:
Windows gives me an error saying "A request for the USB device descriptor failed (Code: 43)"
The error was there since the Pixelexperience OS was installed (Even when the phone was on!)
I tried everything what possible to try to reinstall the stock firm, or just boot into the pixelexperience, but I think this is the end for the phone.
What I tried:
Cable:
- Tried 5 different cables, tested each other with other devices, everyone is working, but not with my Samsung
PC:
- Tried with 4 different PC running Windows 10/11
- Tried with USB 3.0-2.0
- Tried with, and without Samsung drivers installed
Phone:
- Ofc, tried to force reboot with volume down+ power button (Same thing, booting into TWRP)
- Let it drain overnight. Last thing I tried to do, but sadly no change.. If I turn on a charger, it boots into TWRP, not even to the "offline" charging screen.
If anyone can help me to cure this stupid problem, I would be very thankful.
Or maybe this is the end?
The partition has probably been corrupted. Don't ask me why, there can be many reasons. If you can turn on the phone in download mode then try uploading the stock ROM with Odin.
ze7zez said:
The partition has probably been corrupted. Don't ask me why, there can be many reasons. If you can turn on the phone in download mode then try uploading the stock ROM with Odin.
Click to expand...
Click to collapse
This is the sad part, because with 4 different pc with 5 different cables not recognise my phone as an USB device (Code:43) You can read it in the post. :\
Hi Everyone Thans for having me Im stuck
My s7 froze and wouldnt do anything I managed to turn it off ,then it wouldnt boot ,after clearing the cashe and rebooting system it almost started but kept going to the android falling over ,
I read the options to sort this and tried to flash twrp recovery I seemed to go ok but when the phone rebooted it went to the An error has occured while updating the device software screen ,
I have tried smart switch but it does not see /connect the phone ,I can with a bit of messing with the buttons get from the An error /use the emergency recovery function screen to the ODIN Mode screen and the phone connects to odin But when i try to re flash the boot loader it flashes to the end then fails .
Am I right thinking Its the boot loader I need to get on 1st to get any further ?
Can anyone point me in the right direction ?
If ive posted in the wrong place please can you move
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sounds to me, like part of the storage may have suddenly failed or been damaged, causing your device to lock up and after a reboot, triggering this unusual state. Part of the bootloader is likely not getting read or written to properly, so installing fails only after partially writing to the device, and it refuses to boot. You could try a repartition and complete installation - that might also make it worse though. I've seen the blue screen of mild annoyance many times - not sure about the falling android, was there any text? If so, what did it say? The firmware does contain screens for various diffrent panic states, resembling the one you mentioned. I would encourage you to do some more research on those and look for patterns in the way it fails - or doesn't - when flashing other parts of the firmware package. Don't even bother with SmartSwitch - in my experience, it fails at anything the errors tell you to use it for. Also, simple issues like a faulty cable or the wrong firmware can often be overlooked - so make sure those are fine before starting to experiment.