Xperia 5 ii running hot - Sony Xperia 5 II Questions & Answers

Hi there,
I was wondering if anyone has had the experience of their 5 mark ii getting hot while using it.
Phone is only a week old , started to do it so try a factory reset to see if that was it still getting hot under use.
Even just browsing it getting hot anywhere up to and over 50.
It this a common problems? Or maybe it's just a bad unit.
Thanks for any help given

A faulty unit. That's for sure. Sony "quality" control in full display! Perhaps, you're not the only one who is getting faulty Xperias, mate.

Mine occasionally is warm to hold when it's charging but not "hot". When not charging I've never had heat but I don't play games on the phone.

Related

[Q] ATT - Samsung Skyrocket Getting Heated Up - Exchanged Phone !!!

I just bought Samsung Skyrocket phone from ATT, initially after about 20 mins of video or voice chat phone was getting really heat up at the back by the camera. I exchanged the device but still the same issue. Is this just how Skyrocket works or is there a setting which can be changed? It is getting heat up than normal phone
Mines been fine. The only tome it'll her hot is if I'm playing gta + charging the phone.
Or if I'm talking + charging; and even then its after like 5 minutes of use
Sent from my SAMSUNG-SGH-I727 using xda premium
They get warm under constant use. Make sure your battery is seated well. If it causes issues with the phone exchange it again, otherwise I think it is normal for these phones.
Any phone will get warm (not hot) with prolonged use. My inebriated girlfriend kept me on the phone for 2.5 hours last night. I wouldn't say it was ever more than "warm." By no means uncomfortable.
Same problem. After 15 mins of talk time i wouldn't be able to hold the phone close to my ears. I don't two devices can be wrong, its probably something wrong with the manufacturing of Skyrocket. I am very disappointed and returning this back unless someone here has a trick to reduce that heating? Thanks
Try charging and running GPS at the same time, and you can cook your hand. I was guiding my wife yesterday trying to find car dealers and with the phone plugged into a car charger + running GPS, I had to set it down because it was getting too hot to hold.
Doesn't seem much different from any other phone I've used GPS extensively on, other than it got to those temps a lot faster than most. I mostly figured that was related to the fact that it's such a thin device.
If I use navigation while I'm driving, it gets more than warm.
If I charge it while navigating, it definitely gets really hot. I believe it may even overheat and the GPS turns itself off temporarily for a minute.
It gets warm during phone conversations.
Other than that, it stays cool doing anything else like playing a video for even hours.
Lucidmike said:
If I use navigation while I'm driving, it gets more than warm.
If I charge it while navigating, it definitely gets really hot. I believe it may even overheat and the GPS turns itself off temporarily for a minute.
It gets warm during phone conversations.
Other than that, it stays cool doing anything else like playing a video for even hours.
Click to expand...
Click to collapse
Hmmm...then really whats the point in having this phone when other phones do not have this pbm
have not had any issues with the phone, only been warm when tethering via hotspot
Mine gets pretty toasty when charging and talking and using GPS, but I've got a case on it as well (which probably isn't great for the battery) but I don't notice the heat as much because of the case.
Check your actual battery temperature and see what it is when it is warm and post the results here
Mine gets warm if it's sitting in my pocket in an area w/ spotty connection. Needless to say, my battery also drains very rapidly when this happens, too.
dumb question..how do i check?
Mine gets heated under extensive use...I used wifi and slacker for 3 he's and if was warm.
rocketed to da sky using mah brain and mah thumbs...
I tried the following:
i) rooted the phone
ii) removed all att apps
iii)disabled 4g
Used for 15 mins to make a call, still same issue it gets rediculously hot. I can say for sure it is definitely gets hot than a normal phone.
Wanted to give ONE last try, exchanged the phone at att store and this phone also had same issue. I gave up and returned the phone. I might get a S-2.
I would just wait...at this point there are at least 3-6 new devices coming out and the sr and s2 will be old news
s0619212 said:
I tried the following:
i) rooted the phone
ii) removed all att apps
iii)disabled 4g
Used for 15 mins to make a call, still same issue it gets rediculously hot. I can say for sure it is definitely gets hot than a normal phone.
Wanted to give ONE last try, exchanged the phone at att store and this phone also had same issue. I gave up and returned the phone. I might get a S-2.
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
I got a new skyrocket from AT&T and have exactly same issue - when I try to use GPS and talk on the phone while driving, it gets really hot.
Exchanged 2nd time Yesterday & if it continues, need to get something else -- surprisingly all the sales guys in the att store say that they haven't heard this problem :-(
I hear you guys complain about it but I no have teh issue
Sent from my SAMSUNG-SGH-I727 using Tapatalk
See the problem is, because of the nature of smartphones, and that android is actually a linux os, many problems people face are'nt actually hardware problems. They are problems caused by installed apps and settings the user themself had done. Dumbphones, blackberrys and iPhones lock off this functionality, which is y I don't consider them a computer in ur hand, android is. That being said it is both a blessing and curse, this flexibility we have
Lucidmike said:
If I use navigation while I'm driving, it gets more than warm.
If I charge it while navigating, it definitely gets really hot. I believe it may even overheat and the GPS turns itself off temporarily for a minute.
It gets warm during phone conversations.
Other than that, it stays cool doing anything else like playing a video for even hours.
Click to expand...
Click to collapse
Same here. Navigation while charging in the car gets very warm on mine.
Sent from my SAMSUNG-SGH-I727 using xda premium

Devices overheating

Guys, I would like to know if any of you are having the same experience that I am having right now.
My Samsung Galaxy S3 is overheating to a point that it can burn me a little if I have it inside my pocket.
Is this normal for a device that's not even rooted?
Some people told me to give it back but I would like to know first, cause I seriously hate talking to these people from the help desk.
Any help will be appreciated
Dunno - i've been playing a lot of games ( glwg, asphalt 7, shadowgun etc...) web browsing, pdf editing and viewing and generally using it for what it can do.
Haven't had any overheating problems in the few weeks i've had it, been using that way both in an otterbox defender and naked.
I've seen here and there others mentioning overheating issues but i've yet to experience them firsthand.
My last device suffered some painful to the touch overheating issues which were completely solved by ditching the stock battery and going with an aftermarket one. I've also seen some reference to this being a fix here too.
Not having overheating issues and having been pleasantly surprised with the life of the stock battery for the screen size of the device, I haven't gone aftermarket yet so can't give a firsthand account of how that helps, if at all, but figured i'd toss out what little i've seen so far.
I haven't had any major battery issues until this weekend. I used Google Navigation for 4 hours in the car while charging. I was only 10 – 15 minutes away from my destination when my phone shut itself off...when I needed it most! I tried rebooting...nothing.
I haven't experienced any issues with my S3. However on my previous Galaxy Nexus I did, once the cause was a bad rom/kernel combination the other time later on the battery just gave up on me. I called Verizon and asked for a battery replacement...I told them that I have used another battery of my wife's phone since she owned the same device at the time and with her battery the phone would work just fine without over-heating. The Verizon support guy sent me an extended battery for the inconvenience. I'm always lucky Verizon. Hope this helps.
I have.....not really concerned...bc i had that same problem with my og evo 4g and 3d......
Sent from my SPH-L710 using xda premium
When you sell over 10 million of them a few are bound to be bad (heck 1% failure rate gives 100,000 bad batteries). That said it doesn't seem to be a common problem so I would definitely hold out for a free (to you) replacement.
I find my phone gets hot when I'm in low service areas.. I would venture to guess it's a radio issue..
Sent from my Commodore 64..
READY.
load"*", 8,1
shadowhacker27 said:
Guys, I would like to know if any of you are having the same experience that I am having right now.
My Samsung Galaxy S3 is overheating to a point that it can burn me a little if I have it inside my pocket.
Is this normal for a device that's not even rooted?
Some people told me to give it back but I would like to know first, cause I seriously hate talking to these people from the help desk.
Any help will be appreciated
Click to expand...
Click to collapse
During about a 10 min email \ web visit with my S3 after a workout, I noticed that the phone was physically hot, to the point I thought it might be too hot. This, coupled with a "no sim" message today, at random, and some crappy battery life, is driving me to visit the local verizon store tomorrow and get it exchanged, just in case. (still in the 14 day window)
Will let you know if it's any better for me.
This is a common problem?
Pete7ate said:
This is a common problem?
Click to expand...
Click to collapse
The "no sim" message is, but I can't seem to find a real fix that will work in the US yet. I have seen cell towers blamed to sim cards not being clean to wifi screwing with things. So, I am not sure what really is the root of the problem.
With regards to heat, not sure. It feels like it's hotter than it should be, with normal use. Hotter than my iPad gets with constant use.
I only feel my phone getting slightly warm after playing games for a while. But that happened with my last two smartphones so I'm not really concerned. About as warm as my DInc2 and nowhere near as hot as my LG smartphone.
Sent from my SCH-I535 using xda app-developers app
My S3 gets a little warm playing games for hours.
When I download torrents for hours, does this thing get HOT. Specifically the bottom half of the phone. Almost uncomfortable to touch.
f
I have the same problem...
the only thing to have had my phone get really hot was a different charger. Have you been using a different charger lately?
Reminds me of how hot my rezound used to get when they were first released.
Sent from my SCH-I535 using xda premium
I haven't had any heating issues except the fact that it gets hot in my pocket when its really hot out, I've had a replacment since the last time that happened and no heat issues since.
hell my screen just whent out, 2nd s3 i know thats done that. mine and my brother n laws.
No problems here running latest cm10.
I exchanged my initial S3 today at the local Verizon store. I explained it was running hot, the battery life was abysmal, and I had the dreaded "no sim". The salesman and manager started to explain to me there was an update and they couldn't fix it... for about five minutes, until I asked if they could explain how the 14 day return policy worked. They immediately said mine was DOA and would be happy to give me a new phone. Five minutes after I got home from the store, I got a "no sim" message... starting to think its definitely a cell tower \ verizon software issue. Oddly enough, my battery drain is a lot better, so it wasn't all for naught!
My phone does get pretty warm at school, but I chalk that up to having terrible service while indoors. Other than that, it doesn't get that hot.

[Q] My Z3 is bad. Was it bad luck and should I try again?

Hi,
I have a Xperia Z3 for a few months now. Software wise it's great, I really love it. But I have a series of very annoying hardware issues.
1) USB cable doesn't connect properly. Well, it does, but any movement breaks the connection. Touching the cable, even lightly, disconnects the USB. I lost a lot of time transferring files and accidentally pushing the cable, and it's super scary to install sensitive stuff via USB.
2) It gets really hot really fast. Playing simple games or browsing the internet for 5 minutes already makes it warm. Playing hardware intensive games for 20 minutes make the phone so hot that it's *really* uncomfortable to hold it. I can't play games outside because I can't stand holding the phone, and putting it in my pocket just makes my leg hot because the heat is spreading through my pants. Despite that, I never got a overheat warning. It happens with both stock and custom ROMs, so I don't think it's a software issue.
3) I got a small crack on my screen. I have absolutely no idea how it happened, but I don't think I was careless. Is the screen too fragile? I don't think so, this one is probably my fault , but might as well ask.
I'm asking all of this because these problems are really annoying me, and I want a new phone. I really love this software/spec-wise, so I'm thinking to get the same. But damn, if I buy another Z3 just to have the same issues I'll feel like the biggest idiot on the planet.
So, was it just a bad luck thing or should I go for another phone?
Thanks for reading.
Hi Hexenir
I've had my z3 for around 6 months now and think it's a great phone.
No. 1, have you maybe worn the USB port out by connecting lots and lots of times? (you mentioned you've used custom roms so I assume you've flashed more than the average user) Do you charge through that port too, thus increasing how many times you've used that port? I use a Magnector to charge so I only use the USB port to side load apps and mine is totally stable. I can move the phone around whilst it's connected and it doesn't break connection. Also, are you using the cable that came with the phone? Sometimes other brands can be sloppy fitting.
No 2, I can't really comment here because I don't play intensive games on mine. I have browsed reddit for easily a full hour and there might be a slight temperature increase but nothing I wouldn't expect. It's also sat in a case so I'd imagine it's harder for my phone to get rid of heat.
No 3, As I just said, I use a case so I've not got any cracks on mine (yet, touch wood) but I haven't ever dropped it either. I use a Roxfit case and I'm really happy with it. I always used to keep my other phones naked (no case) but the glass front and back made me feel paranoid about dropping it. There's also the issue that the z3 can slide if it's on a flat/smooth surface (mine slid on my bed duvet and I've heard they've slid across tables) so again, my case stops this.
These aren't cheap phones so at the end of the day it's your decision but if you do, I'd recommend a magnector and a case. Another thing I should mention, I switched to a magnector because I worried about wearing the water tight seal by opening it to charge every 3 or 4 days. Have you recently done a pressure test to see if you've worn that seal out?
The Z3 is a great phone, but ...
1)
USB - I usually use the magnetic port for charging and do most file transfers by wifi so the only usage of the USB port is for me flashing roms. Nothing happened yet but I guess this is something which can be fixed under warranty.
2)
My kids play Asphalt 8 on it and it does get warm but not hot. Before investigating further I would recommend doing a factory reset to see whether this resolves the issue. If not, warranty may help either.
3)
A pain in the ass and you are not the only one. Depending on your country you may have difficulties to get that repaired.
1- Bad USB? Have you tried using another cable and/or another computer to see whether the same problem persist? I highly doubt its software issue, wouldn’t harm to do a repair with Sony PC Companion. If you have tried all those mentioned above, I would assume it’s a defected phone, hardware issue.
2- I think its normal for the Z series, they do tend to get warm easily. I have the Z and now the Z3, both experienced the same thing. One thing is that heat disperse poorly on glass in compared to metal. This might be one reason why many OEMs do not use glass back anymore. I know its a shame, beauty or performance, your choice. However, i would say the Z3 disperse heat far better than the Z.
in addition to that, it also depends your location. Here in Vancouver, its mostly raining and windy, so heat isnt that bad in compared to Asia, Hong Kong/China etc.
Idle average CPU temp is 24 Celsius
Browsing average CPU temp is 30 Celsius - 40 Celsius
Playing games reaches 4x Celsius fast. I normally let it cool after reaching that high. Thus, i barely play games on the phone.
3- I do not believe that the Z3 has gorilla glass 3/4 so I wouldn’t bet on the glass is "tough." That said, I would advise you to put on a screen protector regardless of whether you like it or not. Trust me, a simple screen protector will hold the glass together. I had the Z before and dropped like x times and the screen didn’t crack at all. Dropped my Z3 few times and its still fine.
Well if I purchase a phone where the screen cracked randomly and have the issues u mentioned I would not buy it again.
With the screen crack Sony will refuse to repair it under warranty but u can still try.
I always have an insurance when I buy Smartphones. I paid 150€ and it covers everthing Sony will refuse to repair.

Is shield hotter on 6.0?

Hello,
I have a nvidia shield v2(the cheaper model wihout stylus), and it seems to feel hotter in my hands since 6.0. This is while doing regular surfing in firefox. Also, this was while on a 10 watt(5 volts 2amp) usb charger. And while using this charger the battery still drained.
Now I wonder if other people have this problem as well, and if any of those people have had overheating issues. I am not sure if it is the tablet to be honest, might just be because of the colder weather. Also, the tablet is cooler after i stepped down from the hig performance power setting, but cpwould the tablet really stop throttling entirely on that mode?
This is my third Nvidia Shield. The first one there was the official recall. The second one, it got so hot that the back got burnt and turned brown.. That one was replaced. Received the new one yesterday and the overheating is still there. I am running stock rom not even rooted. Piece of crap if you ask me. I am not running Marshmallow. I was thinking that possibly the overheating issue might be due to crapping software; possibly better soft under Marshmallow.
The throttling is really a pain when it gets too hot

Question Overheating and drop to 60Hz

Hi,
I have been using my Xperia 5 III for a week now. Everything is well but the phone overheats when going about completely normal day to day tasks. Just the use of a slightly more intensive application like Uber heats the phone up.
When this happens, the screen automatically drops to 60Hz. I cannot seem to disable this 'feature'. While charging, needless to say, the phone pretty much stays in 60Hz for the first half of charging time due to overheating.
Is the above normal? I don't seem to see any background updates. I would not mind the overheating if the display would just remain at 120Hz. Will rooting or modding be able to overcome this?
Cheers!
not at my dayly use of the X5 III
just went hot at first day of many installations but after than not anymore.
Found a good solution to the overheating: rooted (Magisk) and used Franco Kernel Manager to disable the big core and a couple of the middle ones, thing still absolutely flies, and now never gets hot.
treff89 said:
Found a good solution to the overheating: rooted (Magisk) and used Franco Kernel Manager to disable the big core and a couple of the middle ones, thing still absolutely flies, and now never gets hot.
Click to expand...
Click to collapse
Wow great! Any side effects on incompatible apps, instability issues or bugs? And did you benchmark before and after?
i don't get it...my X5 III did't even gets warm
what ya doing with the device to get it hot.??
DanielMode said:
i don't get it...my X5 III did't even gets warm
what ya doing with the device to get it hot.??
Click to expand...
Click to collapse
Nothing intensive. Just Uber, Teamviewer and Google Maps. Surprisingly, games do not get the phone hot. I have tried both the German and Hong Kong Xperia 5 IIIs. Same for both.
DanielMode said:
i don't get it...my X5 III did't even gets warm
what ya doing with the device to get it hot.??
Click to expand...
Click to collapse
Sounds like typical Sony's quality control issue to me.
right right
trying to root my device since yesterday....restarted many times flashing FW switching from Fastboot to Flashmode back and force and my phone did't even gets worm
DanielMode said:
right right
trying to root my device since yesterday....restarted many times flashing FW switching from Fastboot to Flashmode back and force and my phone did't even gets worm
Click to expand...
Click to collapse
Can say the same. Many reboots, fastboot, flashmode and back and my Phone is "cold".
Had never a Problem with hot or warm device
And still, having to root and disable a core or something isn't a solution I'm content with. Especially because the 5 II didn't have those problems. I understand they do this to preserve the battery but honestly it didn't really matter with my old phone and I used it a lot when it was hot.
I recently upgraded my 5 II to a 5 III and although I still don't wanna believe it, it's getting pretty obvious that the phone throttles the FPS from 120 to 60 Hz. The Xperia 5 II only did this sometimes when you were charging and gaming simulatenously.
However with the 5 III it sometimes tends to throttle just when you are surfing through the net or using some apps. During gaming without charging it also throttles often.
mine got super hot in like 5 min of instagram or youtube vids. It also tends to get hot and throttle a bit on music playback, i'm starting to assume that is not normal
I haven't noticed any of those with my 5III. It has behaved like my 5II for the last 6 months. Only issue I've had with heat is if I'm shooting a lot of 4k video with the CinePro app in the direct sunlight in the Texas summer.
Only gets hot when streaming.
Besides that, Ive never seen the hot temps message pop up.

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