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Hi All
I changed from a SE p1i to a HTC Touch Pro. In terms of phone easiness and functionalities I lost a lot but in terms of HW I though I gained a lot. However I started to realise that although it has HSDPA and HSUPA the internet over 3G was very, very slow. I sent it to repair and come exactly the same. The best speed I can get is 61Kbps DL when 3G provides 384Kbps and HSDPA 7.2Mbps. Since the latency is very very high, I cannot get the complete rendering of a complex page if the http server gives time-out too early. Using the PC with the VPN is a nightmare.
A friend of mine that is a radio engineer in Nokia told me that this is a "well know problem of Windows Mobile that cannot cipher/decipher the 3G radio packets in real time". I searched on the internet and couldn't find nothing however I tried several HTC and Samsung phones with Windows Mobile, on several operators and countries and all are very very slow. And comparing them with the SE pi1 that worked like a clock... until it broke :-D
Henrique
I think you will find you are getting 61 kiloBYTES per second which equates to 488 Kbps, I use it with VPN and it's great, how are you connecting your PC to your phone, hopefully not via internet connection sharing or it will fail the VPN security check and boot you off quickly
Hi Everyone,
I too was noticing speed issues and they are for sure there. People on these boards have been seeing upto 2Mbit downloads speeds so it can be done. As my sig shows I got 1.7Mbit with 1-2 "H" bars.
I loaded a new radio on mine and that seemed to almost double my bandwidth, I was using the standard .32 radio and was getting around 600 to 700Kbit and then switched to the .28 radio and was getting 1100 to 1300Kbit. Only do your speed tests by tether unless you feel you have a good mobile website to do your testing. I was using www.dslreports.com/mspeed but the results are junk, theirs servers are not able to supply enough bandwidth for a good test.
Secondly I installed a new ROM, specifically I am using NATF's 2.3. This will make the phone way faster in terms of performance. It also allows me to tether via the USB and use my VPN without any problems.
I have an AT&T data card for my laptop (it's a work thing) and I get equal coverage/speed on the fuze as I do on this dedicated device, that is without the radio change that is.
Give the above items a try, the information for making the changes can be found in the ROM development area
Thanks All
Thanks for the feedback guys.
I used GoToMyHelp.com to make the test and provide me the results in both Kbps and KBps... 7.6KBps they said... GPRS speed.
With 3G only the results vary from 17Kbps to 60Kbps, when I turn HSDPA on I always get 61Kbps... looks like the phone cannot handle more than one major WCDMA code with the most robust and slowest modulation code...
But if people reported higher speeds then it means I really have an HW problem and so I have to insist with the service centre... I guess...
Henrique
But...
Although from the comments received looks like the problem is more acute on my device I tried a Samsung with Windos Mobile 6.1 and it is as slow as mine... I think it is too much coincidence.
Does anyone has any information regarding the so called "well known limitation of the cipher/deciphering in real time of windows mobile?
Thanks for any feedback...
Henrique
i get from 800kpb - 1000
never tested upload.
is tehre another test?
I only trust speedtest.net through a hardline tether (not bt) for speed test results. This moves as much processing power as possible from the phone to a full fledged computer, reducing such variables as screen drawing speed, free memory, cpu utilization, etc.
I find the fuze to perform almost exactly in line with my 881u (best speed ive seen on that is just over 2400 down, 900 up) - the only discernable difference is latency, slightly better on 881u (which is to be expected as there isnt ICS running as a proxy in such a situation)
As to the fastest speed you'll see on the device itself, I have not been able to clock over 1700 on speedtest.net running in flash lite 3.1 in opera mobile on my wifi, where i score 5500+ on the computer, so i think testing via phone's browser is not a very good measurement.
I don't know, I just switched my Settings > Phone > Band to GSM to see if it saves substantial battery, opposed to the 3G and even further "H" icon HSxPA I was using before.
The "E" icon GSM-Edge doesn't seem to slow down my Google Maps updates very much.
Thanks
Thank you all for sharing your experience.
The tests I made were using the phone as a modem via USB, so the processing on the phone was at a minimum.
The site I indicated before, GoToMyHelp.com, is used by a Firefox extension I have. After trying several sites this was the one that always gave me the best perceptible match between the browsing experience and the measured figures...
Now comes the hard part to convince the customer services that the phone has problems...
Henrique
I think I have the same problem. I am getting crazy low speeds on G and H, 30Kbit/sec and 60 Kbit/sec respectively. I have tried various tweaks found on the forums, I've flashed a couple of cooked roms and various radios but can't get it any higher. I've tried the SIM in the wifes iphone so I am sure that it's not a problem with that.
Let us know how you get on, are you going to call HTC direct or go through the company you bought it from?
chrisrich said:
I think I have the same problem. I am getting crazy low speeds on G and H, 30Kbit/sec and 60 Kbit/sec respectively. I have tried various tweaks found on the forums, I've flashed a couple of cooked roms and various radios but can't get it any higher. I've tried the SIM in the wifes iphone so I am sure that it's not a problem with that.
Let us know how you get on, are you going to call HTC direct or go through the company you bought it from?
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Click to collapse
im getting 820kb/s in a suburaban area. It works great. Did you enable HSPDA. AT&T turns HSPDA by default (probobly to save bandwidth). All you have to do is fix it...im not sure how search the forum. I am using DA_G Clean fuze rom and it has it built into the ROM
OMG i just tethered my PC and I got some crazy speeds
And that was the lowest one. It went all the way up to 1900..obviously it flutuates a lot but it is still leveling off around 15k....which is crazy because I only have TWO bars!
this is my home
Its crazy that my phone gets speeds half as fast as my DSL and it only has two bars and im in the suburbs!
i tried iphonespeedtest.com on 1.07 proven and got about 400 at highest
tried it when i used his 1.08 i got 1200 kbps
its sick
Northern VA area
Is it possible that while tethered the phone is capable of more data throughput that isn't possible while browsing on the phone? Similar to the problem of encrypted WiFi being slow due to the processor load of encrypting and decrypting data.
From a technical standpoint when you're tethered all the phone does is pass data from the 3G connection to the USB port. The only processing needed is basic lower level networking to re-address the data packets to a new port, thus the processor has a low load and can dedicate more cycles to simply moving data. The phone can focus all of it's power on getting the fastest connection with the 3G tower.
But when you browse on the phone the processor needs to terminate the data packet and unload it into a program. On top of that even more processor power goes towards running the program itself that is using the data. Since the processor is busy multitasking by running a program, terminating data packets, and trying to maintain a connection with the 3G tower, it's more likely to drop packets or lose it's connection.
This would also explain why you lose that weak 3G connection and drop to EDGE when you open a program that has high processor demands.
I was just wondering if anyone has used the wifi (on a rooted device) to play xbox or ps3 online. I plan on getting an evo, only if i can use it as my everday internet connection and not have to buy dsl or something. I aslo do not want to buy the extra 30 a month hotspot feature. thanks for helping.
I think that you could.....but the latency as far as gaming goes would be unacceptable (for today's standards). I think would be true regardless if you were tethering 3g or 4g, but I'm sure someone more knowledgable will chime in.
The main thing that i am trying to figure out is if sprint would catch on that I was using that much data without the 30 dollar package
My buddy use's a hotspot device to run his PS3 and computer all the time
speed does fine for gaming as long as the device is near the ps3 and he has good signal.
bandwidth wise he's an employee so no cap on his account couldnt comment on that one.
I was curious to know if anyone was using their Thunderbolt for their home ISP. I have been using it today as a trial run since it worked so well for me when I was out of town. If I can save a few hundred dollars a year and get close to the same, if not the same speeds with LTE as my source of home internet access, it doesn't really make much sense to me to keep Comcast around. I am rooted and using Wireless Tether. Mobile Hotspot and its data cap can suck it. I called Comcast and asked how much data I used, the past 3 months were all under 25GB. Thoughts?
All I can say is do it while you can - I know I would be if I lived in an area that had better than 3G coverage.
Desire Cm7
CR-48
I've been thinking about the same exact solution for about a month. Time Warner is charging us $99 for 50/5mbps "wideband" connection, and I'm pretty much getting the same speeds at home on my Bolt. Actually my uploads goes up to 10mbps so it's even better. I think I will probably end up downgrading the cable service to the cheapest $30 a month and see how the Bolt is holding up during the next billing cycle. I've used 53GB on my Bolt during the past month. Speeds still going strong.
nice thoughts, but when there are a few million devices on the network I don't think reliability will be there to be honest. It all depends on what you are doing, and how many computers you have at home.
If you are me and have 10 devices that have internet access at your house, I doubt thunderbolt will be the solution for me. I doubt the hotspot will give me enough range to cover my whole house, if I was alone then it would be a different scenario to be honest and I would probably do it.
I have 2 NAS servers at home that is used for remote access so that right there kills it for me since me and my thunderbolt cant be in two different places at the same time.
even if I was able to get a 4g lte router to plug my thunderbolt in to, they just dont have the horsepower as other routers to provide enough bandwidth for my home network.
nkd said:
nice thoughts, but when there are a few million devices on the network I don't think reliability will be there to be honest. It all depends on what you are doing, and how many computers you have at home.
If you are me and have 10 devices that have internet access at your house, I doubt thunderbolt will be the solution for me. I doubt the hotspot will give me enough range to cover my whole house, if I was alone then it would be a different scenario to be honest and I would probably do it.
I have 2 NAS servers at home that is used for remote access so that right there kills it for me since me and my thunderbolt cant be in two different places at the same time.
even if I was able to get a 4g lte router to plug my thunderbolt in to, they just dont have the horsepower as other routers to provide enough bandwidth for my home network.
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Click to collapse
I should have clarified that. I usually only have one thing connected at a time. Mostly my Macbook, sometimes I might connect my PS3 and watch netflix or something. My internet demands aren't really that high.
Been thinking along these same lines. Time Warner Cable - what a rip off. I barely watch TV and have only basic cable. That plus the ISP and speed boost is $100+/mo. What we need is someway to have the Tbolt provide network access to an existing or new type of wireless router. The Bolt would basically replace the cable modem but not the WiFI router (if you have two different boxes). This would make the transition for folks who have multiple computers, NAS, DLNA devices, etc. almost transparent and probably totally workable.
Cradlepoint? If you can plug in a USB cellular modem, perhaps you can connect your phone. I have an MBR-1000 here at work that I may spend some time playing with later if I have some time. . .
Seth
Dont expect to get away with it forever... once the wireless hotspot trial runs out I think Verizon will be cracking down on rooted users using tethering. If you really want to replace your cable line with LTE through the Thunderbolt your going to have to pay the $20 a month and then I believe you only get 2GB
You do realize that using your phone as a hotspot was never intended to replace your home ISP, right?
Why do you think all these companies are now starting to do tiered data?
I have a netgear wnr3500l and flashed dd-wrt to it. It allows you to bridge two wireless connections or have it join another wireless network. That would allow you to use your TB as your ISP on your home network.
I work from home so its not an option for me, and I have nearly 20 devices on my network.
Sent from my ADR6400L using XDA Premium App
nkd said:
If you are me and have 10 devices that have internet access at your house, I doubt thunderbolt will be the solution for me. I doubt the hotspot will give me enough range to cover my whole house, if I was alone then it would be a different scenario to be honest and I would probably do it.
I have 2 NAS servers at home that is used for remote access so that right there kills it for me since me and my thunderbolt cant be in two different places at the same time.
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Click to collapse
Me, too. The Thunderbolt as an ISP is a decent idea, and very fast when used, but unless you live alone and have no "always on" internet devices (Servers/Netflix Streaming) then everytime you leave with your cell phone, no one at your house has internet (assuming you got rid of your other ISP - of course, if you didn't you would still be paying for two and defeating the purpose)
I guess it depends on the individuals scenario. I have a maximum of 2 devices connected at a time and they are in the same room. I only live with my dog so I don't need a stationary ISP. Obviously it wouldn't really work for a family or a person with a very high demand such as a home office.
meowlamp said:
I guess it depends on the individuals scenario. I have a maximum of 2 devices connected at a time and they are in the same room. I only live with my dog so I don't need a stationary ISP. Obviously it wouldn't really work for a family or a person with a very high demand such as a home office.
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Click to collapse
Agreed - If I wouldn't get in trouble from the Mrs. about taking the internet with me, I'd be all over this provided that $20 still gets unlimited tethering and not the 2GB cap some were talking about. Guess it's more of a wait-and-see approach.
Engenius EOR7550 does it
I start out by saying please do not everyone start dumping your fixed ISP bandwidth needs on the TB because it will cause problems from system and bandwidth issues to policy changes with how VZW deals with all of us, resulting in a bad experience with a good system. That said, the EOR7550 is a dual radio commercial grade outdoor repeater. It would be the perfect device for such a test as it is meant to establish a link with one wireless network and repeat it out as another. I use these units quite often to make RV park wi-fi go all over the place.
What is the big deal..
If you can live with the total pain in the ass of always having your phone be your internet then go for it.
I like to have my internet always on and on (to download stuff) when my phone and I are not there.
Sent from my ADR6400L using XDA App
If you are just going to browse web pages, maybe check email.. then its something to consider.
But 25gig? I'm guessing you download files, stream stuff, etc.
So then you have to think...
Well the mobile hot spot feature on the TB is only FREE until May 15. After that they will likely charge... either $20 for 2gig like 3G MHS is, or possibly more. i.e. more data used = more $$ per month, so that could add up quick.
VZW's TOS for using the "unlimited data" plan with smart phones stipulates that it is not for tethering, and meant to only be used for the phone, and has some other things around "acceptable use". Rooting and doing "un-authorized tethering" and racking up 25 gig per month might draw attention to yourself. So if VZW does start cracking down on this, you'll be right in the cross hairs and violating their TOS.
Then there is the rumor that VZW is throttling data for the higher data users... so where does 25gig come in? will you be able to live with being throttled if it hits you?
Not to mention having to keep your phone plugged in at all times, since battery wont last long using data constantly.
At that point is it still worth it?
I might suggest you'd be better if you think about brokering a deal with your neighbor to share his/her internet via wifi and splitting the cost instead...
KidJoe said:
If you are just going to browse web pages, maybe check email.. then its something to consider.
But 25gig? I'm guessing you download files, stream stuff, etc.
So then you have to think...
Well the mobile hot spot feature on the TB is only FREE until May 15. After that they will likely charge... either $20 for 2gig like 3G MHS is, or possibly more. i.e. more data used = more $$ per month, so that could add up quick.
VZW's TOS for using the "unlimited data" plan with smart phones stipulates that it is not for tethering, and meant to only be used for the phone, and has some other things around "acceptable use". Rooting and doing "un-authorized tethering" and racking up 25 gig per month might draw attention to yourself. So if VZW does start cracking down on this, you'll be right in the cross hairs and violating their TOS.
Then there is the rumor that VZW is throttling data for the higher data users... so where does 25gig come in? will you be able to live with being throttled if it hits you?
Not to mention having to keep your phone plugged in at all times, since battery wont last long using data constantly.
At that point is it still worth it?
I might suggest you'd be better if you think about brokering a deal with your neighbor to share his/her internet via wifi and splitting the cost instead...
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Click to collapse
+1. Just the thought is a recipe for disaster. Tiered data is on it's way and suggestions such as this are a good part of the reason why.
My $0.02
KidJoe said:
If you are just going to browse web pages, maybe check email.. then its something to consider.
But 25gig? I'm guessing you download files, stream stuff, etc.
So then you have to think...
Well the mobile hot spot feature on the TB is only FREE until May 15. After that they will likely charge... either $20 for 2gig like 3G MHS is, or possibly more. i.e. more data used = more $$ per month, so that could add up quick.
VZW's TOS for using the "unlimited data" plan with smart phones stipulates that it is not for tethering, and meant to only be used for the phone, and has some other things around "acceptable use". Rooting and doing "un-authorized tethering" and racking up 25 gig per month might draw attention to yourself. So if VZW does start cracking down on this, you'll be right in the cross hairs and violating their TOS.
Then there is the rumor that VZW is throttling data for the higher data users... so where does 25gig come in? will you be able to live with being throttled if it hits you?
Not to mention having to keep your phone plugged in at all times, since battery wont last long using data constantly.
At that point is it still worth it?
I might suggest you'd be better if you think about brokering a deal with your neighbor to share his/her internet via wifi and splitting the cost instead...
Click to expand...
Click to collapse
+2 keep your isp.
Sent from my ADR6400L using XDA App
The wife and I just switched to Sprint and got two GS5's. Her wifi access is tolerable, she can play a youtube video. I can barely even load a facebook feed. My wifi is total garbage, so I went and installed wifi fixer:
https://play.google.com/store/apps/details?id=org.wahtod.wififixer
And the alerts say that it's constantly having to reassociate the Wifi. Even with this in the background fixing things up, I can't use my wifi. I also googled the problem a lot, and found that someone manually switching the IP type to a manual IP gave them better luck. Did not help me out.
The Sprint Spark data is incredible, it actually beats my home broadband internet. But I'm in the basement so I can't just use my data :'(
Background on the phone, BOTH are stock out of the box rom, but with TWRP, Root, 4 Way Reboot Menu, and unlocked hotspot flashes.
What WiFi setting are you using and what model router?
Before I tried the setting on the advanced it was stock out of the box DHCP, then I switched it to Static to lock an IP, with little difference. Back to DHCP for now.
I can ask for better details because the router is in someone else's room, but it's the one that Century Link (DSL ) Gave us.
LMAO LOOK AT YOUR LINK SPEED. THAT IS TERRIBLE ALMOST NON EXSISTENT. You need to modify some settings or add a capable router to that. Here is what a decent link speed looks like on this device and this device is capable of more than this.
To add to my previous post is my guess that WiFi you currently have is not mimo meaning multiple people can't be connected at the same time with sufficient link speeds. Your wife was the first to connect and it is giving her 90% of the link speed which is why she can and you cant. Only a new router can correct this more than likely. You can disconnect everyone else from the WiFi toggle your WiFi off then on and go check your link speed with no one else connected just you and I'm gonna guess you will have around 5 MBPS link speed. FYI on link speed it's not that you need a huge number for the link speed to browse the Internet but a minimal of 30 MBPS is needed to have an ideal Web experience especially when it comes to viewing images on Web pages.
I know that century link is worthless but I doubt it's the problem. I can stream youtube, Hulu and all that kinda stuff pretty decently on my laptop, decently on the wife's phone, worthless on my phone. Any hour, when everyone is asleep, I still have a piece of ****.
Last night I remembered that when I did the hotspot unlock I accidently did the NC1 or whatever it is Hotspot fix file, then corrected it to be the ND2 file. So I went and fully reloaded the phone back with the stock TWRP backup and didn't help
theratdude64 said:
I know that century link is worthless but I doubt it's the problem. I can stream youtube, Hulu and all that kinda stuff pretty decently on my laptop, decently on the wife's phone, worthless on my phone. Any hour, when everyone is asleep, I still have a piece of ****.
Last night I remembered that when I did the hotspot unlock I accidently did the NC1 or whatever it is Hotspot fix file, then corrected it to be the ND2 file. So I went and fully reloaded the phone back with the stock TWRP backup and didn't help
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Click to collapse
You should re read I never said century link was the issue
Oh I'm sorry, I thought that's what the link speed was referring to. We used to have cable but our neighborhood doesn't have new cabling or something so they can't work here.
It's just weird and frustrating that it's just MY phone. The other 4 GS5's in the house do fine.
theratdude64 said:
Oh I'm sorry, I thought that's what the link speed was referring to. We used to have cable but our neighborhood doesn't have new cabling or something so they can't work here.
It's just weird and frustrating that it's just MY phone. The other 4 GS5's in the house do fine.
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Click to collapse
Link speed is from the WiFi router itself. what happens is your WiFi starts at (for example) 52 MBPS with one device connected. Then that gets split each time a new device connects. When you have a new router that's more capable it does not split the link speed as much with each connected device. Link speed is the speed in which the device is communicating with the WiFi router
,
My phone gets 5, the wife's gets 117. My best I've gotten was 39mbps on this phone, but at 4AM when everyone is asleep I still only get 5mbps.
You can try forgetting the WiFi network then add it back and see if that makes any difference
jbadboy2007 said:
You can try forgetting the WiFi network then add it back and see if that makes any difference
Click to expand...
Click to collapse
Also, check whether the router supports 5 GHz over 2.4. If so, try switching to that.
You may find with the cable wireless gateways that you're better off buying your own.
Comcast's isn't bad but get more than 10 feet away and you start seeing it drop off.
So I've been waiting to get internet at my apartment, and have been using my one m8 tethered as home internet (thanks to the help on this forum getting a ROM running on it that lets me use the mobile hotspot).
Its working great. However, i'm at 120GB with 5 days to go. Being that this would be, under most carrier plans, an insane amount of data... I'm wondering if anyone has any experience with this. I definitely haven't seen any throttling or slowdown. Runs PS4 games, streaming, whatever. I was actually at 60GB 5 days into the month and have made a concereted effort to slow down lol, otherwise I might be in the 300-400GB range. That said, it really isn't too bad.
I actually just ordered time warner cable for $40/mo, so I guess I'm moving on anyway. But I'm curious if anyone has been doing this for an extended period and if Verizon ever made a stink.
Someone I know does. He canceled all wired tv, phone, & internet service to his home and has been using his verizon S4 for it all for over a year now. He's on the old unlimited data plan. It is apparently working well for him but he had to get a special wifi card for his PC to use the hotspot from the phone. He uses a wifi capable "smart" bluray player to get all his TV programming from youtube, netflix, and amazon prime. He said it was a learning curve to find all the tv programming he used to watch on cable but he has been able to get it all, albeit, at a later release date then the mainstream networks' prime time debuts.
I do it, but with T-Mobile.
Just one thing though....constant wifi tethering will destroy your phone. Specifically the battery, but all that heat and energy use can't be good for the rest of it either. I ruined 2 batteries on my Galaxy Light in less than a year. Ruined 2 Motorola Razr Maxxes this way too. You don't want to be doing this with a phone like the M8 that is practically impossible to repair.
If you choose to go this route, pick up a cheap (rootable, obviously) phone with a removable battery, like a Galaxy S3 to use as your "home" phone.
The S4 is better then the S3 in that regard because it supports that newer faster LTE (aws?), the wifi hardware is quite a bit more advanced (faster), and the repairs (if ever necessary) are easier. Wifi tether does use a lot of power but you'll be plugged in for that most of the time, especially at home. The circuitry holds up just fine in the S4 as long as you're not aggravating the situation with over-volting / over-clocking.
I had been using my old Droid 4 as a home gateway/router before I got the One working. Perhaps I could just use that as my home router.. it worked well enough but would cut out occasionally (annoying during games... the One doesn't do that). If anything the Droid 4 seemed to have a stronger wifi signal when it worked though... better range, just as fast as the M8.
Do you know how much data your friend goes through?
The Droid 4 does/did get really hot while tethering. To the point I'd usually rest it on a cold can of soda or something while using it, lol. The One doesn't get nearly as hot.
Keep in mind that the power consumption and heat generation of the screen still dwarfs that of the wifi module. While using the phone as a home internet gateway the screen will likely be off most of the time.
I don't know about his data useage quantity but he's almost always got something streaming video of some kind. Its probably not ideal for serious gaming because the signal does drop out from time to time. Toggling airplane mode on and off again reestablishes a full-speed connection pretty quick but it would be disruptive in a game.
well. my signal on the One hasn't dropped and I've been logging a lot of Destiny this month. Sometimes you'll get a little lag but it isn't bad.
Just saw that VZW is hiking unlimited prices $20/mo... wonder if that'll get challenged by the FCC (like throttling etc): http://money.cnn.com/2015/10/08/tec...ted-plan-increase/index.html?iid=hp-stack-dom
I have old UDP and use my phone hotspot to devices it in my motorhome. All was good until 2 months ago when I used 50-60gb and they throttled me since. No 4g at all from home tower. get 4g elsewhere .
How do I approach customer service to get un-throttled? New reports say they are not throttling anymore.
Thanks.
Try cycling airplane mode on/off to reestablish a 4G data connection.
0reo said:
Try cycling airplane mode on/off to reestablish a 4G data connection.
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Click to collapse
Tried that 50 million times. She a no work! Others get 4g at my place not me.
This is my SOLUTION
Verizon 4G LTE Broadband Router With Voice
Works like a charm.
Born<ICs said:
I have old UDP and use my phone hotspot to devices it in my motorhome. All was good until 2 months ago when I used 50-60gb and they throttled me since. No 4g at all from home tower. get 4g elsewhere .
How do I approach customer service to get un-throttled? New reports say they are not throttling anymore.
Thanks.
Click to expand...
Click to collapse
i would just call them and explain your problem as you have here, and leave out the throttle part.
back up your data firs, they will likely have you factory reset at some point.
it could be a problem with your phone, or a problem with the towers in your area. they will determine which.
its very unlikely they are throttling. they wouldnt reduce the 4g signal output on an entire tower to do it, and they are actually prohibited from doing it by the fcc.
bweN diorD said:
i would just call them and explain your problem as you have here, and leave out the throttle part.
back up your data firs, they will likely have you factory reset at some point.
it could be a problem with your phone, or a problem with the towers in your area. they will determine which.
its very unlikely they are throttling. they wouldnt reduce the 4g signal output on an entire tower to do it, and they are actually prohibited from doing it by the fcc.
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.
Thank you. Ended up swapping Sim then got consistent signal a few days later. No idea what they did on their end. Swapped Sim to 6P and all is good now.
I did this when I was doing my internship. I mainly just streamed Netflix and only hit 256GB that month. There was a time Verizon was throttling my data even though they wouldn't admit it until I eventually got transferred to an engineer . None of their support tiers could answer my questions and kept telling me they didn't have the capability to throttle so the problem is my fault. I somehow eventually talked to an engineer at Verizon and the engineer didn't directly admit it but rather, he implied that they do have that capability and the support techs were lying. One tech blamed "tower service in the area" and another tech blamed the unlocked bootloader on my 2013 Moto X DEV for causing the connectivity issues even though I was running the stock ROM and even restored everything back to stock prior to calling. Hahaha.. The funny thing is that the connection went back to normal directly after that call ended. Weird how that works....