Unusable WiFi - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

The wife and I just switched to Sprint and got two GS5's. Her wifi access is tolerable, she can play a youtube video. I can barely even load a facebook feed. My wifi is total garbage, so I went and installed wifi fixer:
https://play.google.com/store/apps/details?id=org.wahtod.wififixer
And the alerts say that it's constantly having to reassociate the Wifi. Even with this in the background fixing things up, I can't use my wifi. I also googled the problem a lot, and found that someone manually switching the IP type to a manual IP gave them better luck. Did not help me out.
The Sprint Spark data is incredible, it actually beats my home broadband internet. But I'm in the basement so I can't just use my data :'(
Background on the phone, BOTH are stock out of the box rom, but with TWRP, Root, 4 Way Reboot Menu, and unlocked hotspot flashes.

What WiFi setting are you using and what model router?

Before I tried the setting on the advanced it was stock out of the box DHCP, then I switched it to Static to lock an IP, with little difference. Back to DHCP for now.
I can ask for better details because the router is in someone else's room, but it's the one that Century Link (DSL ) Gave us.

LMAO LOOK AT YOUR LINK SPEED. THAT IS TERRIBLE ALMOST NON EXSISTENT. You need to modify some settings or add a capable router to that. Here is what a decent link speed looks like on this device and this device is capable of more than this.

To add to my previous post is my guess that WiFi you currently have is not mimo meaning multiple people can't be connected at the same time with sufficient link speeds. Your wife was the first to connect and it is giving her 90% of the link speed which is why she can and you cant. Only a new router can correct this more than likely. You can disconnect everyone else from the WiFi toggle your WiFi off then on and go check your link speed with no one else connected just you and I'm gonna guess you will have around 5 MBPS link speed. FYI on link speed it's not that you need a huge number for the link speed to browse the Internet but a minimal of 30 MBPS is needed to have an ideal Web experience especially when it comes to viewing images on Web pages.

I know that century link is worthless but I doubt it's the problem. I can stream youtube, Hulu and all that kinda stuff pretty decently on my laptop, decently on the wife's phone, worthless on my phone. Any hour, when everyone is asleep, I still have a piece of ****.
Last night I remembered that when I did the hotspot unlock I accidently did the NC1 or whatever it is Hotspot fix file, then corrected it to be the ND2 file. So I went and fully reloaded the phone back with the stock TWRP backup and didn't help

theratdude64 said:
I know that century link is worthless but I doubt it's the problem. I can stream youtube, Hulu and all that kinda stuff pretty decently on my laptop, decently on the wife's phone, worthless on my phone. Any hour, when everyone is asleep, I still have a piece of ****.
Last night I remembered that when I did the hotspot unlock I accidently did the NC1 or whatever it is Hotspot fix file, then corrected it to be the ND2 file. So I went and fully reloaded the phone back with the stock TWRP backup and didn't help
Click to expand...
Click to collapse
You should re read I never said century link was the issue

Oh I'm sorry, I thought that's what the link speed was referring to. We used to have cable but our neighborhood doesn't have new cabling or something so they can't work here.
It's just weird and frustrating that it's just MY phone. The other 4 GS5's in the house do fine.

theratdude64 said:
Oh I'm sorry, I thought that's what the link speed was referring to. We used to have cable but our neighborhood doesn't have new cabling or something so they can't work here.
It's just weird and frustrating that it's just MY phone. The other 4 GS5's in the house do fine.
Click to expand...
Click to collapse
Link speed is from the WiFi router itself. what happens is your WiFi starts at (for example) 52 MBPS with one device connected. Then that gets split each time a new device connects. When you have a new router that's more capable it does not split the link speed as much with each connected device. Link speed is the speed in which the device is communicating with the WiFi router
,

My phone gets 5, the wife's gets 117. My best I've gotten was 39mbps on this phone, but at 4AM when everyone is asleep I still only get 5mbps.

You can try forgetting the WiFi network then add it back and see if that makes any difference

jbadboy2007 said:
You can try forgetting the WiFi network then add it back and see if that makes any difference
Click to expand...
Click to collapse
Also, check whether the router supports 5 GHz over 2.4. If so, try switching to that.
You may find with the cable wireless gateways that you're better off buying your own.
Comcast's isn't bad but get more than 10 feet away and you start seeing it drop off.

Related

Cant take the WIFI issue anymore as I think its Hardware

The design is to blame for the wifi issue. IMO the G2x rebooting problem is less severe than this. I use wifi 90% of the time and ive had 3 units which all had this issue.
The others that dont, I dont know how you got lucky, or if you got a bad ass N router and thats the trick, but I cant take it. I cant even play a online FPS game in my room without losing signal. Anyone want to prove me wrong in that there are a few good ones? and if so please post a video?
Death grip here also. I guess I'll just have to live with it.
However, there is one good thing. HTC can release a cover with a design that won't have the issue (they won't, but I hope there will be some 3rd party ones)
Sent from my HTC Sensation Z710e
"Deathgrip"? WTF is that. the iPhone disgusts me, thanks for this.. now it's running rampant all over the internet even when it doesn't make sense.
There is obviously a problem with the WiFi signal strength and yes it's a design/hardware issue. Exchanging the phone won't fix the problem.
I solved it by moving up a WiFi router in my room that repeats the WiFi signal from my main router. I had the secondary router already running DD-WRT software which is required for this type of thing.
Why didn't you just continue your other thread? 2 about the same thing is a bit much
No deathgrip here, I've tried and tried. Dunno what to say Brah. Works the same with my N router and my G router, Perfectly.
EddyOS said:
Why didn't you just continue your other thread? 2 about the same thing is a bit much
Click to expand...
Click to collapse
Don't think this one posted...
It's got to be ground issue.
yeah. i have been with mine for 2 weeks and since about just a couple of hours ago the wifi wont work. it was working fine all day then i was going to check fb and it said that there was no connection. it clearly had full signal. i restarted the phone and worked well. then later i was going to access the camera app directly from the lock screen and it froze, it wont do anything. pulled the battery and turned on the phone. after turning on the phone i turned on the wifi and it will not connect. it detects the signals and tells you all the info about it but it wont connect. it stays in a loop saying obtaining ip address, disconnected and scanning and then goes back again to obtaining ip address and so on. i have done 2 hard resets and restarted the router and nothing.btw the router is in the same room just a couple of feet from me.
EDIT : i think i jump the gun too fast. tested my ps3 thru the wireless network and it connects like 50% of the time. again the ps3 is in the same room as the router. went to my cousins house and the phone conected to the wireless effortless on the first try. i dont know if it is the phone or the router.i dont know what to think anymore.
The Sensation doesn't have brilliant WiFi reception and can't hold on to a weak signal if you hold the device, whereas something like a laptop could.
But with a good signal it does work well and for me that's a fair trade off at present. Yes it could be better, but is there a perfect device.
Typing this in Starbucks at present over WiFi and yes in landscape, and I even have my fingers covering the back of the device
Full signal strength. Same at home.
I tried this in another Starbucks, I lost connection every time in landscape mode, returned in portrait, that has been the only time that I could recreate this death grip issue.....
SNK180 said:
i dont know if it is the phone or the router.i dont know what to think anymore.
Click to expand...
Click to collapse
I've seen a few issues lately with the Cisco/Linksys E1000 routers and wifi. 3 out of the 5 i installed in the past 6 months kept dropping wifi,even right next to it. Probably not what you have, but just in case, i thought i would mention it. At $50-$60 they've been a popular model lately.
I am using a netgear n router and I still have signal in the basement and second floor (router is on the first floor)..I haven't noticed any WiFi problems but I have only had the phone 3 days...but I use WiFi calling all the time..
Sensation/G2x Best of Both Worlds
Stop posting threads about this. The Sensation has an alleged WiFi problem. We get it. Unless you have a LEGIT fix for it, don't post about it.
SHIELDS UP!
RED ALERT!
Thread CLOSED. K'PLAH!

[Q] Slow download speeds, only on Android?

I have a wireless router in my house and an extender. The extender is there because my bedroom is slightly less than a bar of WiFi strength. Everything has been peachy for about 8 months. The past week or two though, I've noticed that on my Nexus 7 and Galaxy Nexus, whenever they're updating apps from the store or download new ones, they do it at less than 10kbps. It took me 20 minutes to update a single app last night.
I thought it could be the extender itself. so I turned on my laptop and did a speed-test AND downloaded a file just to check, and it all checks out. The file downloaded at over a meg a second, and the speed-test was low (compared to my actual router), but perfectly acceptable. Does anyone know what could cause this kind of problem with just Android devices? Is it the devices, the extender, my actual router? Any ideas would be great, because I'm totally stumped, and it's getting very irritating! Thanks.
I think
this was due to your router
yagnesh97 said:
this was due to your router
Click to expand...
Click to collapse
What does it do that curses the phone/tablet but not my laptop? Is there something I should change?
Sewrizer said:
Android devices have no problem with wifi, if the speed is slow is either because of the router or because of the extender. Try to reset your router or call the your internet provider.
Also, download on your device speed test and run it, just to be sure.
On the other hand, it may be a problem with google.
These are only assumptions, try connecting to youtube, wikipedia, etc. and see if they work. or, when you go to a restaurant/fast food, you can connect to their hotspot and see if it works properly.
Click to expand...
Click to collapse
I'll try resetting my router and extender. They actually have no problem when they're connected to my router itself, just the extender. I would assume that would make it the extender, but resetting it has had no effect, and my laptop that runs off it has no issues. That's why I'm confused!
The phone and tablet have no issues on other WiFi spots at friend's houses or family's. They work as I suspect they should. I'll definitely run a speed test next time and see what comes up though. Thanks for the tips!
So I've reset the modem and the extender, and still no dice. The speed tests on the phone and the tablet show at minimum 10mbps, and websites and apps (Facebook, Twitter) load quickly. However, when I download a new app or update my existing apps in the market, they update at 10kbps or less. I can't figure this out! It's driving me nuts.
The same problem here
My download speed on my device 20kb only!!
However on my laptop my download speed about 1-3 MB WTF -__-
greycobalt said:
I have a wireless router in my house and an extender. The extender is there because my bedroom is slightly less than a bar of WiFi strength. Everything has been peachy for about 8 months. The past week or two though, I've noticed that on my Nexus 7 and Galaxy Nexus, whenever they're updating apps from the store or download new ones, they do it at less than 10kbps. It took me 20 minutes to update a single app last night.
I thought it could be the extender itself. so I turned on my laptop and did a speed-test AND downloaded a file just to check, and it all checks out. The file downloaded at over a meg a second, and the speed-test was low (compared to my actual router), but perfectly acceptable. Does anyone know what could cause this kind of problem with just Android devices? Is it the devices, the extender, my actual router? Any ideas would be great, because I'm totally stumped, and it's getting very irritating! Thanks.
Click to expand...
Click to collapse
I've had this issue before.
Android's run into this issue it seems pretty often. I usually just restart my phone and it fixes it. (Which I'm sure you've tried) I don't think this is an actual issue that many people know how to fix... I'd wait and just see if it goes back to normal by days end.
---------- Post added at 03:53 PM ---------- Previous post was at 03:53 PM ----------
And if you got comcast. Then thats why LOL
Ive had this problem before and the only way I could fix it was by installing a completely different custom rom.
I also have the similar issue but in my case 3G internet isn't that fast on my phone. But when I use my phone's internet on laptop (hostspot) that work fine.

[Q] Issues/Questions

Overall I am loving this phone. I have never had an Android phone this fast. I can't find a hint of lag on this thing.
I am, sadly, having a couple of other issues and want to get other peoples thoughts on things before I do anything "Drastic".
1) I heard somewhere they boosted the sound by 25%? If I have mine at full... I am hearing static and popping... like it is too much for the speakers. This is when I get a text/ringtone, or when I am playing a game (Robot Unicorn Attack for instance... don't judge).
2) Wifi.... I am getting weird "lag" when I am on wifi. Websites take longer to connect to and load... same with apps and the Playstore. Speed test I am only able to pull down 15MB/s. Low ping... but it takes forever (6-10 seconds) to connect to start the test. Have tried three different routers, same results (Netgear,an E3200, and a D-Link). Everything looks normal under settings. Full strength (in the room of the router... gets worse when I am downstairs). I unchecked the Wifi Optimization. Also it is doing this on 5 and 2.4 GHz.
3) GPS Lag - It seems to be taking longer than normal. I am going on a trip this weekend, and I will really get to test this then... but wanted to know if this is normal for an HTC device now a days (last one I owned was the Thunderbolt.... shivers, and GPS was always wonky).
Any help appreciated. Thanks!
1 - In my experience so far, the speakers are definitely louder, but I haven't found any distortion besides audio files that I artificially increased the volume on for previous devices.
2 - I haven't seen any WiFi lag yet. But I'm on vacation currently and the internet here is only 12mbps, instead of my 65mbps at home.
3 - The Engadget review noted some wonky GPS issues.
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Sent from the all new HTC One M8
NotATreoFan said:
1 - In my experience so far, the speakers are definitely louder, but I haven't found any distortion besides audio files that I artificially increased the volume on for previous devices.
2 - I haven't seen any WiFi lag yet. But I'm on vacation currently and the internet here is only 12mbps, instead of my 65mbps at home.
3 - The Engadget review noted some wonky GPS issues.
---------------
Sent from the all new HTC One M8
Click to expand...
Click to collapse
If you could... when loading up a web page or something... see if it is taking longer than normal to connect to a web page initially. Mine is acting like there is no internet... then all the sudden it loads up fine.
I am also noticing MMS is taking longer than normal to send (I had an S4 before this and it didnt take half as long... maybe it was compressing it more?)
I have just had radio issues in the past with HTC devices and want to nip them before it is too late.
meteron said:
If you could... when loading up a web page or something... see if it is taking longer than normal to connect to a web page initially. Mine is acting like there is no internet... then all the sudden it loads up fine.
I am also noticing MMS is taking longer than normal to send (I had an S4 before this and it didnt take half as long... maybe it was compressing it more?)
I have just had radio issues in the past with HTC devices and want to nip them before it is too late.
Click to expand...
Click to collapse
I've been browsing a good bit on WiFi and LTE in the past 2 days. Haven't noticed any lag prior to pages starting to load, at which point I just blame the slow internet here.
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Sent from the all new HTC One M8
Sadly I am still having this issue. Now that the phone has been out a week, anyone noticed anything?
I am not having issues connecting to the Wifi, I am just having issues connecting to the internet once connected to the Wifi. I have now tried this on 5 different home routers and several public Wifi areas and all the same results: going to a webpage has a delay anywhere up to 15 seconds before the page starts to load, and apps have issues connecting as well (Instagram will tell me unable to refresh, and Facebook will tell me I have no network connection). I have tried everything: Renamed the Device to HTC One, tried switching to 2.4 and 5 Ghz band, Unchecked WiFi Optimization... nothing is fixing this "lag".
Speaker issues - Still hearing a popping and crackling of the speakers, and I am seeing others are having the issue as well.
GPS - Went on my trip, I think I was getting the typical "Chicago GPS" lag before, as I would normally get a lock on with my GPS in 3 seconds or less while out in the middle of no where this past weekend.
I personally do not want to go through 15 phones trying to find one that has working WiFi, as it seems the One series has been having issues with WiFi since 4.3. Anyone have any suggestions?
Just browsing the forums for a WiFi issue my M8 has, to hopefully find a fix. This is what I have, not sure if it fits your symptoms as well:
Speedtest on network and bluetooth 11.39Mbps down / 3.85Mbps up
on network no bluetooth 13.98Mbps down / 3.98Mbps up
Speedtest on WiFi and bluetooth 2.53Mbps down / 5.53Mbps up
on WiFi no bluetooth 20.79Mbps down / 6.67Mbps up
Basically, if I keep my BT off, my speeds are fine and inline with what I expect to get, but if it's on it's at a crawl. Seems like WiFi and BT don't want to work in tandem. I haven't found much information on my issue yet, but I'm hoping to before I either do a a full reset or warranty replacement.
blutenchi said:
Just browsing the forums for a WiFi issue my M8 has, to hopefully find a fix. This is what I have, not sure if it fits your symptoms as well:
Speedtest on network and bluetooth 11.39Mbps down / 3.85Mbps up
on network no bluetooth 13.98Mbps down / 3.98Mbps up
Speedtest on WiFi and bluetooth 2.53Mbps down / 5.53Mbps up
on WiFi no bluetooth 20.79Mbps down / 6.67Mbps up
Basically, if I keep my BT off, my speeds are fine and inline with what I expect to get, but if it's on it's at a crawl. Seems like WiFi and BT don't want to work in tandem. I haven't found much information on my issue yet, but I'm hoping to before I either do a a full reset or warranty replacement.
Click to expand...
Click to collapse
No problems here with simultaneous bluetooth and WiFi. I am using a 5GHz router.
Sent from my HTC6525LVW using XDA Premium 4 mobile app

WiFi becomes Inactive on idle

I have a OPO, Nexus 5, iPad and Galaxy S5 on the same WiFi network and when my OPO goes on idle, it will stay on the WiFi network but lose internet connection after some time whereas my other devices wont. It's not a matter of the settings because I have left WiFi to be awake at all times and even turned off WiFi battery optimization. I'm having a tough time figuring out why this happens. I have to turn wifi on and off to regain internet.
Mateoftw said:
I have a OPO, Nexus 5, iPad and Galaxy S5 on the same WiFi network and when my OPO goes on idle, it will stay on the WiFi network but lose internet connection after some time whereas my other devices wont. It's not a matter of the settings because I have left WiFi to be awake at all times and even turned off WiFi battery optimization. I'm having a tough time figuring out why this happens. I have to turn wifi on and off to regain internet.
Click to expand...
Click to collapse
I think I had the same issue, it only worked after I used a different router... I tested it in several places (even in two countries) and the damned thing only stopped working in my home network.
I have no idea why it happened but it only went away with a different router...
drakester09 said:
I think I had the same issue, it only worked after I used a different router... I tested it in several places (even in two countries) and the damned thing only stopped working in my home network.
I have no idea why it happened but it only went away with a different router...
Click to expand...
Click to collapse
My only theory is because maybe my IP is not static and CM on OPO is not made to handle it? I don't get why my other devices work fine though. It only happens at home for myself as well
Mateoftw said:
My only theory is because maybe my IP is not static and CM on OPO is not made to handle it? I don't get why my other devices work fine though. It only happens at home for myself as well
Click to expand...
Click to collapse
Could be software, does it happen in CM11 nightlies?
Or maybe is the config for the wlan HW, I think OPO has a Qualcomm solution for WiFi, I haven't experienced this in my Nexus 5 (Broadcom WLAN) or 7 2013 (Qualcomm older WLAN I think).
Bump
I seem to be having the same issue. it's weird. I've been trying to do initial upload from Titanium Backup to my Box account and it sucks...
network is a netgear adsl router with the wifi turned off, wired to a netgear router running dd-wrt, and I also have a repeater that's a d-link dir-615 running dd-wrt... yeah not the simplest setup I know
Would be useful to know if those experiencing the issue have altered screen timeout settings.
I was managing to upload ~30mb at a time, but now it seems to be much less - 1mb or less. I'm not sure if that's because I turned the screen timeout down to lowest (15s) to see what happened, but I've now turned it back up to 30 mb but the amount I can upload hasn't increased with it :/ Well - except for once where I did manage to upload 30mb again - which was directly after I turned off adaptive backlight. but then after that it was down to less than 1mb again.
Really scratching my head here.
There appears to be a similar thread over on the OPO forums - https://forums.oneplus.net/threads/wifi-slows-to-a-crawl.75850/ - I'm posting this in and watching both
What is the best place to report this information?
insanimal said:
I seem to be having the same issue. it's weird. I've been trying to do initial upload from Titanium Backup to my Box account and it sucks...
network is a netgear adsl router with the wifi turned off, wired to a netgear router running dd-wrt, and I also have a repeater that's a d-link dir-615 running dd-wrt... yeah not the simplest setup I know
Would be useful to know if those experiencing the issue have altered screen timeout settings.
I was managing to upload ~30mb at a time, but now it seems to be much less - 1mb or less. I'm not sure if that's because I turned the screen timeout down to lowest (15s) to see what happened, but I've now turned it back up to 30 mb but the amount I can upload hasn't increased with it :/ Well - except for once where I did manage to upload 30mb again - which was directly after I turned off adaptive backlight. but then after that it was down to less than 1mb again.
Really scratching my head here.
There appears to be a similar thread over on the OPO forums - https://forums.oneplus.net/threads/wifi-slows-to-a-crawl.75850/ - I'm posting this in and watching both
What is the best place to report this information?
Click to expand...
Click to collapse
https://jira.cyanogenmod.org/secure/Dashboard.jspa
I've just realised that I may be getting inconsistent results as my girlfriend is apparently playing games on xbox live. there's definitely a problem though.
Please check if is related with this bug go to https://jira.cyanogenmod.org/browse/BACON-182 , add your vote and add a description of your problem. Thanks!
Its funny I posted this on reddit and I had these 3 morons laugh at me and act as if I didn't know how to use a phone. I'm glad I'm not the only one with eyes lol
Mateoftw said:
Its funny I posted this on reddit and I had these 3 morons laugh at me and act as if I didn't know how to use a phone. I'm glad I'm not the only one with eyes lol
Click to expand...
Click to collapse
People on other social networks tend to be less technical than XDA.

Wi-Fi suddenly slow on my Honor 8

Hi
I bought my honor 8 two months ago, and it was working fine until this morning. The internet through the wi-fi connection suddenly became slow. It works for my girlfriend's phone, and both of our laptops, and my phone works fine in other wi-fi networks. This problem is only with our home wi-fi. I checked the speed with speedtest app, and after about two minutes of waiting, it showed the right speed, but surfing is painfully slow.
I did a hard reset on the router, and a cache wipe on my phone, but did not hard reset my phone, because it works on other wi-fi networks.
So my question is: what do you think is the problem?
Thank you for your answers!
Same problem
I have exactly same problem!
Are you using the Nougat beta on your device?
No, I'm using 6.0. Also I did a hard reset on my phone this morning, out of frustration, and still no luck.
I'm not seeing a way to pull up this info right now, but the b360 (Nougat latest beta for frd-l04) release notes mentioned that the "small-packet" wifi problem was "solved" with the latest beta. I updated to it via Charles method and the problem is solved for me. I had it in M6, N7 b320, but it went away with b360.
The way this particular problem manifested was during say, an app update of ~10 or more MB , you would only get about 300-400Kb at a time, so it was ~10 times as slow as it should be on wifi. If you turned off wifi you could see the difference because it would only take a single 10MB chunk to do the update. I don't know if it's the same problem, but it sure was a nice help for my case.
The strange thing is that my connection is normal on paper (speedtest shows the normal speed, but after about 2 mins of waiting), and download speed seem ok too. E.g. I updated one of my apps, and there was about 1 min waiting also, but then download was fast. But surfing and stuff, is slow, but just on my home wi-fi, and just for me. I it tried with different phone, it was working fine, and I tried my phone on other wi-fi network, and that was also fine. That's why I don't understand it.
p1574 said:
The strange thing is that my connection is normal on paper (speedtest shows the normal speed, but after about 2 mins of waiting), and download speed seem ok too. E.g. I updated one of my apps, and there was about 1 min waiting also, but then download was fast. But surfing and stuff, is slow, but just on my home wi-fi, and just for me. I it tried with different phone, it was working fine, and I tried my phone on other wi-fi network, and that was also fine. That's why I don't understand it.
Click to expand...
Click to collapse
My phone always showed as normal on Speedtest, which is why I think speedtest is worthless for testing speed ;. What if speedtest is just testing ping response? I don't know what it's doing, but it's a blackbox app that does what it does.
I would be more interested in app behavior results. Browsers should populate pages quickly on wifi, and if they do, then there's no good reason to go to a "speedtest". If they don't well, there's your real speedtest. Or, download something fairly big from the app store (it doesn't have to be anything you'll keep or use, just something over 10MB) and watch each chunk / packet. If they're < 500K each, then you've got that problem that I had.
Google Play uses TCP and UDP 5228 port. Maybe there is a limitation on that port. Ookla speedtest uses only port 8080. I'm not sure what's going on there. I could always see the problems on 5228.
I recently got this phone and find the wi-fi performance slow. My old xperia z2 could get the speeds I'm paying for which is 74mbs but the honour gets about 40mbs
Thank you for all your advices, but I honestly tried everything. I hard resetted my router and phone, I went through all the settings, and still the same. At this point I'm just waiting for a miracle.
p1574 said:
No, I'm using 6.0. Also I did a hard reset on my phone this morning, out of frustration, and still no luck.
Click to expand...
Click to collapse
Have you tried connecting to another WiFi network to see if you experience the same problem? If you do then I would contact Honor directly and ask them for assistance. They will probably request that you send your device back to them for repairs.
DarkGuyver said:
Have you tried connecting to another WiFi network to see if you experience the same problem? If you do then I would contact Honor directly and ask them for assistance. They will probably request that you send your device back to them for repairs.
Click to expand...
Click to collapse
I tried my phone on two different wi-fi networks, and it was working fine. The problem is with only my home wifi, and only for me (2 other devices get normal speeds). And it started suddenly about 2 days ago, without any settings change in either on the router nor phone.
Since then I factory resetted the router, and the phone, and I've gone through pretty much every settings I could, and still no change.
I contacted my ISP today, they will send someone to look at my router. If they find out that the router is fine, then I contact Honor. But I really hope that the router is the problem.
I will write down the outcome of this strange problem, once it get fixed, maybe it will be help for someone in the future.
Thanks again for all your advices.
p1574 said:
I tried my phone on two different wi-fi networks, and it was working fine. The problem is with only my home wifi, and only for me (2 other devices get normal speeds). And it started suddenly about 2 days ago, without any settings change in either on the router nor phone.
Since then I factory resetted the router, and the phone, and I've gone through pretty much every settings I could, and still no change.
I contacted my ISP today, they will send someone to look at my router. If they find out that the router is fine, then I contact Honor. But I really hope that the router is the problem.
I will write down the outcome of this strange problem, once it get fixed, maybe it will be help for someone in the future.
Thanks again for all your advices.
Click to expand...
Click to collapse
Do you have a dual band router? If you do try switching to a different WiFi band, could be that the WiFi band your Honor 8 is connected to is congested.
''
DarkGuyver said:
Do you have a dual band router? If you do try switching to a different WiFi band, could be that the WiFi band your Honor 8 is connected to is congested.
Click to expand...
Click to collapse
I tried this afternoon with an another android 6.0 phone (A5 2016) that was working fine in the past, and now it gets the same reception as mine. So I'm sure that the router is the problem.
I update the situation after the repair.
p1574 said:
I tried this afternoon with an another android 6.0 phone (A5 2016) that was working fine in the past, and now it gets the same reception as mine. So I'm sure that the router is the problem.
I update the situation after the repair.
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In that case there is definately something wrong with your router. Hopefully your ISP can fix it for you.

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