Hi
I bought my honor 8 two months ago, and it was working fine until this morning. The internet through the wi-fi connection suddenly became slow. It works for my girlfriend's phone, and both of our laptops, and my phone works fine in other wi-fi networks. This problem is only with our home wi-fi. I checked the speed with speedtest app, and after about two minutes of waiting, it showed the right speed, but surfing is painfully slow.
I did a hard reset on the router, and a cache wipe on my phone, but did not hard reset my phone, because it works on other wi-fi networks.
So my question is: what do you think is the problem?
Thank you for your answers!
Same problem
I have exactly same problem!
Are you using the Nougat beta on your device?
No, I'm using 6.0. Also I did a hard reset on my phone this morning, out of frustration, and still no luck.
I'm not seeing a way to pull up this info right now, but the b360 (Nougat latest beta for frd-l04) release notes mentioned that the "small-packet" wifi problem was "solved" with the latest beta. I updated to it via Charles method and the problem is solved for me. I had it in M6, N7 b320, but it went away with b360.
The way this particular problem manifested was during say, an app update of ~10 or more MB , you would only get about 300-400Kb at a time, so it was ~10 times as slow as it should be on wifi. If you turned off wifi you could see the difference because it would only take a single 10MB chunk to do the update. I don't know if it's the same problem, but it sure was a nice help for my case.
The strange thing is that my connection is normal on paper (speedtest shows the normal speed, but after about 2 mins of waiting), and download speed seem ok too. E.g. I updated one of my apps, and there was about 1 min waiting also, but then download was fast. But surfing and stuff, is slow, but just on my home wi-fi, and just for me. I it tried with different phone, it was working fine, and I tried my phone on other wi-fi network, and that was also fine. That's why I don't understand it.
p1574 said:
The strange thing is that my connection is normal on paper (speedtest shows the normal speed, but after about 2 mins of waiting), and download speed seem ok too. E.g. I updated one of my apps, and there was about 1 min waiting also, but then download was fast. But surfing and stuff, is slow, but just on my home wi-fi, and just for me. I it tried with different phone, it was working fine, and I tried my phone on other wi-fi network, and that was also fine. That's why I don't understand it.
Click to expand...
Click to collapse
My phone always showed as normal on Speedtest, which is why I think speedtest is worthless for testing speed ;. What if speedtest is just testing ping response? I don't know what it's doing, but it's a blackbox app that does what it does.
I would be more interested in app behavior results. Browsers should populate pages quickly on wifi, and if they do, then there's no good reason to go to a "speedtest". If they don't well, there's your real speedtest. Or, download something fairly big from the app store (it doesn't have to be anything you'll keep or use, just something over 10MB) and watch each chunk / packet. If they're < 500K each, then you've got that problem that I had.
Google Play uses TCP and UDP 5228 port. Maybe there is a limitation on that port. Ookla speedtest uses only port 8080. I'm not sure what's going on there. I could always see the problems on 5228.
I recently got this phone and find the wi-fi performance slow. My old xperia z2 could get the speeds I'm paying for which is 74mbs but the honour gets about 40mbs
Thank you for all your advices, but I honestly tried everything. I hard resetted my router and phone, I went through all the settings, and still the same. At this point I'm just waiting for a miracle.
p1574 said:
No, I'm using 6.0. Also I did a hard reset on my phone this morning, out of frustration, and still no luck.
Click to expand...
Click to collapse
Have you tried connecting to another WiFi network to see if you experience the same problem? If you do then I would contact Honor directly and ask them for assistance. They will probably request that you send your device back to them for repairs.
DarkGuyver said:
Have you tried connecting to another WiFi network to see if you experience the same problem? If you do then I would contact Honor directly and ask them for assistance. They will probably request that you send your device back to them for repairs.
Click to expand...
Click to collapse
I tried my phone on two different wi-fi networks, and it was working fine. The problem is with only my home wifi, and only for me (2 other devices get normal speeds). And it started suddenly about 2 days ago, without any settings change in either on the router nor phone.
Since then I factory resetted the router, and the phone, and I've gone through pretty much every settings I could, and still no change.
I contacted my ISP today, they will send someone to look at my router. If they find out that the router is fine, then I contact Honor. But I really hope that the router is the problem.
I will write down the outcome of this strange problem, once it get fixed, maybe it will be help for someone in the future.
Thanks again for all your advices.
p1574 said:
I tried my phone on two different wi-fi networks, and it was working fine. The problem is with only my home wifi, and only for me (2 other devices get normal speeds). And it started suddenly about 2 days ago, without any settings change in either on the router nor phone.
Since then I factory resetted the router, and the phone, and I've gone through pretty much every settings I could, and still no change.
I contacted my ISP today, they will send someone to look at my router. If they find out that the router is fine, then I contact Honor. But I really hope that the router is the problem.
I will write down the outcome of this strange problem, once it get fixed, maybe it will be help for someone in the future.
Thanks again for all your advices.
Click to expand...
Click to collapse
Do you have a dual band router? If you do try switching to a different WiFi band, could be that the WiFi band your Honor 8 is connected to is congested.
''
DarkGuyver said:
Do you have a dual band router? If you do try switching to a different WiFi band, could be that the WiFi band your Honor 8 is connected to is congested.
Click to expand...
Click to collapse
I tried this afternoon with an another android 6.0 phone (A5 2016) that was working fine in the past, and now it gets the same reception as mine. So I'm sure that the router is the problem.
I update the situation after the repair.
p1574 said:
I tried this afternoon with an another android 6.0 phone (A5 2016) that was working fine in the past, and now it gets the same reception as mine. So I'm sure that the router is the problem.
I update the situation after the repair.
Click to expand...
Click to collapse
In that case there is definately something wrong with your router. Hopefully your ISP can fix it for you.
Related
I have a wireless router in my house and an extender. The extender is there because my bedroom is slightly less than a bar of WiFi strength. Everything has been peachy for about 8 months. The past week or two though, I've noticed that on my Nexus 7 and Galaxy Nexus, whenever they're updating apps from the store or download new ones, they do it at less than 10kbps. It took me 20 minutes to update a single app last night.
I thought it could be the extender itself. so I turned on my laptop and did a speed-test AND downloaded a file just to check, and it all checks out. The file downloaded at over a meg a second, and the speed-test was low (compared to my actual router), but perfectly acceptable. Does anyone know what could cause this kind of problem with just Android devices? Is it the devices, the extender, my actual router? Any ideas would be great, because I'm totally stumped, and it's getting very irritating! Thanks.
I think
this was due to your router
yagnesh97 said:
this was due to your router
Click to expand...
Click to collapse
What does it do that curses the phone/tablet but not my laptop? Is there something I should change?
Sewrizer said:
Android devices have no problem with wifi, if the speed is slow is either because of the router or because of the extender. Try to reset your router or call the your internet provider.
Also, download on your device speed test and run it, just to be sure.
On the other hand, it may be a problem with google.
These are only assumptions, try connecting to youtube, wikipedia, etc. and see if they work. or, when you go to a restaurant/fast food, you can connect to their hotspot and see if it works properly.
Click to expand...
Click to collapse
I'll try resetting my router and extender. They actually have no problem when they're connected to my router itself, just the extender. I would assume that would make it the extender, but resetting it has had no effect, and my laptop that runs off it has no issues. That's why I'm confused!
The phone and tablet have no issues on other WiFi spots at friend's houses or family's. They work as I suspect they should. I'll definitely run a speed test next time and see what comes up though. Thanks for the tips!
So I've reset the modem and the extender, and still no dice. The speed tests on the phone and the tablet show at minimum 10mbps, and websites and apps (Facebook, Twitter) load quickly. However, when I download a new app or update my existing apps in the market, they update at 10kbps or less. I can't figure this out! It's driving me nuts.
The same problem here
My download speed on my device 20kb only!!
However on my laptop my download speed about 1-3 MB WTF -__-
greycobalt said:
I have a wireless router in my house and an extender. The extender is there because my bedroom is slightly less than a bar of WiFi strength. Everything has been peachy for about 8 months. The past week or two though, I've noticed that on my Nexus 7 and Galaxy Nexus, whenever they're updating apps from the store or download new ones, they do it at less than 10kbps. It took me 20 minutes to update a single app last night.
I thought it could be the extender itself. so I turned on my laptop and did a speed-test AND downloaded a file just to check, and it all checks out. The file downloaded at over a meg a second, and the speed-test was low (compared to my actual router), but perfectly acceptable. Does anyone know what could cause this kind of problem with just Android devices? Is it the devices, the extender, my actual router? Any ideas would be great, because I'm totally stumped, and it's getting very irritating! Thanks.
Click to expand...
Click to collapse
I've had this issue before.
Android's run into this issue it seems pretty often. I usually just restart my phone and it fixes it. (Which I'm sure you've tried) I don't think this is an actual issue that many people know how to fix... I'd wait and just see if it goes back to normal by days end.
---------- Post added at 03:53 PM ---------- Previous post was at 03:53 PM ----------
And if you got comcast. Then thats why LOL
Ive had this problem before and the only way I could fix it was by installing a completely different custom rom.
I also have the similar issue but in my case 3G internet isn't that fast on my phone. But when I use my phone's internet on laptop (hostspot) that work fine.
I got my G Pro 2 the other day and have noticed after messing with it for a few hours that the WiFi performance is slow and the signal not as good as my other devices. I get around 10 Mbps on my other 3 devices, on the LG I struggle to get 5mbps. I tested it after I kept waiting for pages to load and would have to select the page again and it would work straight away. It's like WiFi just hangs. Anyone having this issue? I disabled battery saving and stop scanning for new networks but it didn't make a difference.
Another problem I get is if I switch phone off and back on again, auto brightness unchecks itself and vibrate on touching screen turns itself on, even though I unchecked it.
Kieran1981 said:
Another problem I get is if I switch phone off and back on again, auto brightness unchecks itself and vibrate on touching screen turns itself on, even though I unchecked it.
Click to expand...
Click to collapse
Neither of your two issues should be occurring, I most certainly don't have them on my device. Have you tried a factory reset?
bobsie41 said:
Neither of your two issues should be occurring, I most certainly don't have them on my device. Have you tried a factory reset?
Click to expand...
Click to collapse
Just tried it and it hasnt made a difference, I did a full factory refresh too. Its the wifi thing thats annoying me the most. Ill try using another router and see if that makes a difference.
What are your opinions on the LG browser vs the Chrome browser? Ill miss the swiping back and forward a page gestures in the iphone, I thought android did that too, but it doesnt look like it does.
Kieran1981 said:
Just tried it and it hasnt made a difference, I did a full factory refresh too. Its the wifi thing thats annoying me the most. Ill try using another router and see if that makes a difference.
What are your opinions on the LG browser vs the Chrome browser? Ill miss the swiping back and forward a page gestures in the iphone, I thought android did that too, but it doesnt look like it does.
Click to expand...
Click to collapse
I've never been a fan of the chrome browser but plenty are so try for yourself and see. On the stock browser there is a number in the top right which is how many pages that you have open. Touch this and you can swipe between them.
Look on the bright side, at least now when you open a web page, you will be able to see, it unlike on the iPhone.
im facing the same as u. other tablets and phone seems to be good signal but my g pro 2 tends to lose signal totally at times or 1 bar signal only.
which leads me to this thread after some googling. lol
Kieran1981 said:
I got my G Pro 2 the other day and have noticed after messing with it for a few hours that the WiFi performance is slow and the signal not as good as my other devices. I get around 10 Mbps on my other 3 devices, on the LG I struggle to get 5mbps. I tested it after I kept waiting for pages to load and would have to select the page again and it would work straight away. It's like WiFi just hangs. Anyone having this issue? I disabled battery saving and stop scanning for new networks but it didn't make a difference.
Click to expand...
Click to collapse
Have you checked whether your phone is connecting to 2.4 or 5Ghz wifi? The 5Ghz makes quite a big difference with mine, but it's not always obvious which one your phone is using...
Dont know WHY ???
Kieran1981 said:
I got my G Pro 2 the other day and have noticed after messing with it for a few hours that the WiFi performance is slow and the signal not as good as my other devices. I get around 10 Mbps on my other 3 devices, on the LG I struggle to get 5mbps. I tested it after I kept waiting for pages to load and would have to select the page again and it would work straight away. It's like WiFi just hangs. Anyone having this issue? I disabled battery saving and stop scanning for new networks but it didn't make a difference.
Click to expand...
Click to collapse
Hi,
Tthe first thing that i tested on this device is the speed. Sorry to say, but i think you are one of the few people who might have received a defected piece. I have tested this device and after a lot of research I've planned to buy one...(between LG G Pro 2 and a Note 3). Internet speed (rather app response speed) is much better compared to other phones(mainly Note 3) I am somewhat (personally) against Samsung. However, The LG G Pro 2 does not disappoint when it comes to speed. Try a factory reset or try upgrading your system. Kind of sure it might work....
All the best...:good::good::good:
---------- Post added 21st July 2014 at 12:02 AM ---------- Previous post was 20th July 2014 at 11:53 PM ----------
gavolo said:
im facing the same as u. other tablets and phone seems to be good signal but my g pro 2 tends to lose signal totally at times or 1 bar signal only.
which leads me to this thread after some googling. lol
Click to expand...
Click to collapse
Have you tried a factory reset...? Works most of the times.....Or try upgrading your firmware .....:good:
Did the problem. Solved
I also have the same problem of wifi .. So did your problem solve and if yes then how?
Could be the router, My wifi performance is blazing fast on Linksys e3200. I do know a few people who had issues with "incompatibility" between phone and router. The problem is solved with different, usually newer router.
Router works alright with my very old htc explorer
My router is pretty new, its ASUS RT-N66U and works good with the htc explorer at the same place
Any other suggestions?
Nono, I have seen the same problem since the first hours with my new lg g pro 2... this phone has a poor signal wifi if compared with other phone (note 2, lg g3 and oppo find 7 more than one time ).... and it happens everytime and with every router i have tried... about one line of wifi signal less ( i know that it isn't the best mode to compare the signal... but.... )
I think that it is a characteristic of this phone....
perhaps can try different setting on wifi security. Change to other form like WPA, etc. or mix mode. See if that helps.
Kieran1981 said:
I got my G Pro 2 the other day and have noticed after messing with it for a few hours that the WiFi performance is slow and the signal not as good as my other devices. I get around 10 Mbps on my other 3 devices, on the LG I struggle to get 5mbps. I tested it after I kept waiting for pages to load and would have to select the page again and it would work straight away. It's like WiFi just hangs. Anyone having this issue? I disabled battery saving and stop scanning for new networks but it didn't make a difference.
Click to expand...
Click to collapse
I there I have the same problem I had the phone for 3 years and just 3 days ago started having the same issue has you have. I took the phone to a Lg branch in Korea I live here for now. One of the guys was very honest with me LG G2 and the G PRO 2 have a problem with the Motherboard (MAIN BOARD)so need to be replaced . So I book a repair date with them my phone is still on warranty and not rooted. IF your phone it is not Rooted Take it to a LG branch if possible or your Network provider branch hope you'll fine a solution. This way is the only solution sorry to say that nothing you can do and if you do a Factory Reset still same problem .
Hey guys, got my Moto X Play delivered on Tuesday and so far I'm loving nearly every aspect of it, the camera and the large battery are definitely an improvement over the Moto X 2014 that I upgraded from. However, one issue that seems to keep bothering me is the wifi. Basically it seems to constantly drop the connection for no reason at all, my Internet at home is provided by virgin media and the virgin hub is in modem mode and I'm using a TRENDnet router to broadcast wifi. No other devices in the house seem to have any issues connecting with this setup.
The moto x play seems to connect fine to both the 5ghz and 2.4ghz networks but after a couple of minutes they just seem to loose signal. The wifi icon in the status bar doesn't change to imply that this has happened but chrome or Netflix, etc will just get very unresponsive. The phone has been restarted several times since I got it, I have also tried 'forgetting' the network and re-entering the password (on both 5 and 2.4ghz) and I have also tried the setting in lollipop to change the wifi type from auto to 5ghz only and to 2.4ghz only but nothing seems to have any effect. Does this sound like teething problems that could settle down to anyone else or does it sound like a faulty device?
Has anyone else had any issues with this phone?
I had these issues when I bought my tablet and thought maybe it was the tablet. Then I tested the tablet at my brother house who had different service provider and it worked fine.
So maybe give it a go at a resturant or a friends house and see what happens.
P.S I was with Virgin Media aswell when I had these issues no idea if they are connected.
Sent from S3 via Tapatalk App.
Thanks Geordie Affy, i'm actually going to be at my parents this weekend so i'll give it a go on there and see if the situation improves
Hoping it settles down as i really don't want to go to the effort of returning it to amazon
Its most likely your router not your phone causing these issues.
No problem ... keep us posted [emoji106]
Sent from S3 via Tapatalk App.
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
jhaedee said:
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
Click to expand...
Click to collapse
I want to confirm that I have wifi issues too. Just received my device and wifi it's not working. I never had any issues with other devices in my house and I have lots of them. Phone seems to be scanning indefinitely.
Have a look if you have the same exclamation mark over the wifi icon?!
Any updates on your device so far?
No, mine is even more frustrating in that the icon remains the same whether I'm connected or not. I've spoken to a guy at Motorola on live chat this morning and as I'd done all the things he had suggested already he recommended doing a factory reset. At least that's one of the big advantages of this phone is that I can backup all my stuff to my sd card and eject it before reseting. Should make it a whole lot easier.
The only thing that seems to have made any kind of difference, and really, it could just be coincidence (as I don't know how these things work at a scientific level) but I reset the router this morning I. E. Turned it off waited a minute or two and turned it back on again and that seemed to improve things slightly. In fact I thought it had cured it as this morning I was unable to even get through one song on Spotify but since the reset I managed to get through an album and a b8t before the connection borked. Since then the signal had dropped out once or twice but not on the same scale as before.
Debating whether to bother with the factory reset now...
I somehow got my wifi working but now I am browsing and whole browsing experience no matter what website I am in is stuttering and lagging .Simple browsing in Google Play store remains the same jerky ,same thing observed on facebook app.
Even my friends Sony M works much smoother. I have tried both H+ 4g and wifi performance very inconsistent. Don't know what to think
Wifi is definitely slower on my Moto X Play than it was on my Galaxy S6. Just going by memory (which could be wrong), I want to say that my LG G3 and Galaxy S5 had better wifi than the X Play too. I only had it for half a day, but the 3rd gen Moto G even seemed better.
I do have an odd issue with the wifi that is annoying but easily fixable (thankfully). Every time the phone boots up, I get the exclamation mark over the wifi icon and it just runs off my mobile data. If I toggle the wifi off and back on, then it connects properly to the wifi and no more exclamation mark. I have to do this every time I restart the phone though.
Hopefully an update will fix this.
How odd it is . I was playing with Moto G 3 gen and it was smoother that Moto X play.
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
jhaedee said:
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
Click to expand...
Click to collapse
Yeah I thought it would be the case. Had issues like this but never figured out why it happened tbh. Fortunarlely after a couple of months we changed our internet to BT and worked a treat (Minus BT going down haha)
Sent from S3 via Tapatalk App.
I've had issues with this as well. Appears to be connected but no data transmits while every other device works fine. Only happening on one old router not all. May have something to do with Motorola dropping the "ac" WiFi standard on this phone. More annoying is the phone being slow to pick up a cellular signal after leaving WiFi. I've had this happen often and for as long as 5 minutes.
I got my Motorola x play about two weeks and I've just noticed a few Wi-Fi issues. I'm connecting it too the super hub router provided by virgin media on the 5ghz signal and it was fine when I noticed if I held the phone by the top half in the palm of my hand instead of the bottom half, the signal strength shown by the icon in the top right hand corner would drop by half. Is anyone aware if the phones Wi-Fi aerial is on the upper reaches of the phone?
I too have noticed this. Thought it was all in my head which is why I hadn't mentioned it previously lol.
I haven't so far been able to replicate the issues you guys are facing with WiFi. Performance seems to be in general at least on par with my late Galaxy S4.
Sent from my XT1562 using XDA Free mobile app
This could also be a Android 5.x issue. I'm facing similar problems on my LG G2 running SlimLP. WiFi and also cellular seems to be dropping for no apparent reason and I have to manually reconnect. Interestingly though, my Nexus 7 WiFi 2013 doesn't have these issues running UberCM 5.1.1.
other problems with WiFi.
I have this strange problems. See if someone else has the same.
I used googled maps for GPS me to destination. When I am driving WiFi cut off and the phone use data. When I am arrive at destination. I go to McDonald. The phones can't connect to free WiFi at McDonald's. Even this is a saved network. I turn off then on the WIFI, still not connect.
Hi,
I have some WiFi issues. After a time no data can be send and received over wifi, but I'm still connected. I have to reconnect wifi and after this browsing the net is ok.
I have this on 3 different wifi Hotspots
Anyone also have this issues?
I have it too on LG G4. Anyone know how to fix it?
I have the same problem if i move to fast away (about 15m not out of range).
It could be my dual 2.4GHz/5GHz Network, but I'm too lazy to test it
siedenburg said:
I have the same problem if i move to fast away (about 15m not out of range).
It could be my dual 2.4GHz/5GHz Network, but I'm too lazy to test it
Click to expand...
Click to collapse
I have it on both 2,4 and 5 GHz.
The last hour I can't connect to any SSID. And suddenly it works.
I Hope, that this is a software/firmware issue and they fix it in the next update that hopefully come soon.
Boy, am I glad you are making this thread to report on this issue! I am having the very same problem and it is driving me bonkers!
I am trying to review this device for my YouTube channel and this wifi issue is NOT helping. So far I have tried booting in safe mode, connecting to other wifi networks and reconfiguring my internet to no longer bridge together the 2.4&5 GHz bands.
What I am finding is that safemode has no effect but I can connect to my in-law's network just fine. When I changed my network settings I was able to show that it simply just doesn't want to fetch data from the 5GHz band. It works just fine on the 2.4GHz band but now I am not enjoying my potential wifi speeds. Sony really needs to fix this. The last thing I was going to try was doing a factory reset on the device but I don't think it will matter.
If you have wifi issues, try to change channel, etc- from 13 to 11, or try update wifi firmware.
June update is around the corner, highly likely next week. That one might include fixes also.
But as an established youtuber I would reach out to Sony directly to get confirmation on the issue and potential fix.
Also place to get direct answers would be talk.sonymobile.com
I cant say I've had any issues, but I'll keep an eye out. I've streamed music and radio stations for hours with no issues, and I'm guessing this problem would present itself there.
I can confirm I am also having this issue on more than one wifi connection.
I hope this is a software issue.
I can't explain, but the last 2 days no issues. WiFi works without problems on both 2,4 GHz and 5HGz.
Also the "bug" in battery stats with high WiFi time (more than 300 days!!) is gone.
I also have a wifi problem , but I have two access points linksys ea4500 and wrt1900ac on the first one it works perfectly on the second one stays connected but there is no internet, My issue specifically applies to wifi ac otherwise it works well... similar to my pervious lg g4
Same here. I can confirm that this can happen even on 2.4 or 5ghz wifi networks and that it's not a channel issue because I live in countryside with barely any other wifi networks.
But the problem is so much strange. For example, it will stop to work randomly when transfering data, watching youtube videos or such things but this never happens when using chromecast. I can pause, play, the videos, etc. with no issues. Like if it needed some heavy traffic to start having issues.
schickel said:
I can't explain, but the last 2 days no issues. WiFi works without problems on both 2,4 GHz and 5HGz.
Also the "bug" in battery stats with high WiFi time (more than 300 days!!) is gone.
Click to expand...
Click to collapse
Yup, that bug has mysteriously disappeared
Sent from my ONEPLUS A3000 using Tapatalk
Same issue on my xz premium. Using both 2,4 and 5GHz at home. Having the issue also on all of my 3 WiFis at work.
WiFi is draining out my battery. 60% or more and around 30days of usage (having my device for a week now)
At the same WiFi at home are several devices connected without any issues. Xperia X compact, Z5 compact, ipad, Sony Soundbar. Sometimes my XZ Premium shows me "connected to WiFi without Internet"
This is the worst Xperia experience ever
Hej, I have create a sony mobile post about our issues with xz premium wifi problem, if we post in sony mobile support page there will higher chances to be fixed.
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-issue-xz-premium/m-p/1230685#M1073
marcoplo said:
Hej, I have create a sony mobile post about our issues with xz premium wifi problem, if we post in sony mobile support page there will higher chances to be fixed.
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-issue-xz-premium/m-p/1230685#M1073
Click to expand...
Click to collapse
I've also posted the same. And many others also. Let's see what happens
My WiFi says it's been running for 34 days+ but my connection on 2.4 has been good and solid from the start. I have no problem with there being an internet connection. I am fairly certain that the two issues are related in some way and some are having more problems than others.
I haven't had any problems, but then I did a complete reset of the phone a few days after I received it. When in doubt, that might be something you can try.
Turn off Smart cleaner.
That's the cause of WiFi disconnection and battery drain.
I have no wifi issues (2.4 only - no 5 for me) but it says that wifi has been running for 669 days. LOL
I sure hope Sony fixes these silly bugs.
Hello all!
I have a S10e, running stock Android 10. The wifi at my house constantly disconnects and reconnects, rendering my phone as virtually useless, as it switches between my mobile network and wifi. I have tried all of the trouble shooting I've found online, just short of a full backup/master reset. I'm trying to avoid that.
Does anyone have any idea what may be causing this? Better yet, how can I fix it? I'm rather annoyed, as I've had several Samsung Galaxy phones that have had minor issues, but nothing as annoying as this. I'm about to buy another model phone.
Thanks in advance
settlethestorm said:
Hello all!
I have a S10e, running stock Android 10. The wifi at my house constantly disconnects and reconnects, rendering my phone as virtually useless, as it switches between my mobile network and wifi. I have tried all of the trouble shooting I've found online, just short of a full backup/master reset. I'm trying to avoid that.
Does anyone have any idea what may be causing this? Better yet, how can I fix it? I'm rather annoyed, as I've had several Samsung Galaxy phones that have had minor issues, but nothing as annoying as this. I'm about to buy another model phone.
Thanks in advance
Click to expand...
Click to collapse
Hi, I have the S10e G970F_MMI - Singapore Snapdragon. Similar issues with wifi and bluetooth turning off immediately after update. Got one message from Wi-Fi control history that said Google Play services turned off wi-fi. I tried disconnecting Play services but that did not help however I am suspicious that it might also have something to do with Bixby Routines. Tried Samsung but no help as my phone is only 13 months old and 1 month out of warranty and I am not in Singapore but stuck in UK. Like you, I am a long time Samsung client with phones, tablets and TV's but I have now lost confidence in them. I tried factory reset and reflashing the custom ROM but no luck. I do hope that you can resolve your wi-fi issue and have a wonderful New Year.
Apparently, Samsung admitted the S10 series suffers from this issue. I noticed it on mine, just in the last month or two, disconnecting intermittently roughly every 30 minutes. I thought it might have been my router, but I realized it's definitely my phone (S10e US snapdragon).
Nothing I tried fixed it. I did disable "wi-fi power saving mode" and wifi auto connect (I have tasker auto re-connect wifi when it disconnects).
I do have "wi-fi san throttling" enabled in developer options, which shouldn't have anything to do with this. HOWEVER, you might try "wi-fi safe mode" under developer options and see if that helps keep it more persistent.
One other suggestion, though it shouldn't matter, is to try assigning a specific IP address to your phone (do this from your router settings, not your phone). And you can search for other solutions online to cut down on radio interference on your home network. Other devices and neighbors might be disrupting the router signal strength, possibly dropping it below a level that causes your phone to drop wifi.
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
androidfanforever said:
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
Click to expand...
Click to collapse
Unfortunately I cannot, as the router I have is from my internet provider. I would have to run that to another router and at that point it's just a waste of money. Thank you for the info though! If I get annoyed enough I may buy a cheap router to see if it fixes the problem.
androidfanforever said:
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
Click to expand...
Click to collapse
My Exynos stopped disconnecting after installing OpenWrt on my Qualcomm router