I got my G Pro 2 the other day and have noticed after messing with it for a few hours that the WiFi performance is slow and the signal not as good as my other devices. I get around 10 Mbps on my other 3 devices, on the LG I struggle to get 5mbps. I tested it after I kept waiting for pages to load and would have to select the page again and it would work straight away. It's like WiFi just hangs. Anyone having this issue? I disabled battery saving and stop scanning for new networks but it didn't make a difference.
Another problem I get is if I switch phone off and back on again, auto brightness unchecks itself and vibrate on touching screen turns itself on, even though I unchecked it.
Kieran1981 said:
Another problem I get is if I switch phone off and back on again, auto brightness unchecks itself and vibrate on touching screen turns itself on, even though I unchecked it.
Click to expand...
Click to collapse
Neither of your two issues should be occurring, I most certainly don't have them on my device. Have you tried a factory reset?
bobsie41 said:
Neither of your two issues should be occurring, I most certainly don't have them on my device. Have you tried a factory reset?
Click to expand...
Click to collapse
Just tried it and it hasnt made a difference, I did a full factory refresh too. Its the wifi thing thats annoying me the most. Ill try using another router and see if that makes a difference.
What are your opinions on the LG browser vs the Chrome browser? Ill miss the swiping back and forward a page gestures in the iphone, I thought android did that too, but it doesnt look like it does.
Kieran1981 said:
Just tried it and it hasnt made a difference, I did a full factory refresh too. Its the wifi thing thats annoying me the most. Ill try using another router and see if that makes a difference.
What are your opinions on the LG browser vs the Chrome browser? Ill miss the swiping back and forward a page gestures in the iphone, I thought android did that too, but it doesnt look like it does.
Click to expand...
Click to collapse
I've never been a fan of the chrome browser but plenty are so try for yourself and see. On the stock browser there is a number in the top right which is how many pages that you have open. Touch this and you can swipe between them.
Look on the bright side, at least now when you open a web page, you will be able to see, it unlike on the iPhone.
im facing the same as u. other tablets and phone seems to be good signal but my g pro 2 tends to lose signal totally at times or 1 bar signal only.
which leads me to this thread after some googling. lol
Kieran1981 said:
I got my G Pro 2 the other day and have noticed after messing with it for a few hours that the WiFi performance is slow and the signal not as good as my other devices. I get around 10 Mbps on my other 3 devices, on the LG I struggle to get 5mbps. I tested it after I kept waiting for pages to load and would have to select the page again and it would work straight away. It's like WiFi just hangs. Anyone having this issue? I disabled battery saving and stop scanning for new networks but it didn't make a difference.
Click to expand...
Click to collapse
Have you checked whether your phone is connecting to 2.4 or 5Ghz wifi? The 5Ghz makes quite a big difference with mine, but it's not always obvious which one your phone is using...
Dont know WHY ???
Kieran1981 said:
I got my G Pro 2 the other day and have noticed after messing with it for a few hours that the WiFi performance is slow and the signal not as good as my other devices. I get around 10 Mbps on my other 3 devices, on the LG I struggle to get 5mbps. I tested it after I kept waiting for pages to load and would have to select the page again and it would work straight away. It's like WiFi just hangs. Anyone having this issue? I disabled battery saving and stop scanning for new networks but it didn't make a difference.
Click to expand...
Click to collapse
Hi,
Tthe first thing that i tested on this device is the speed. Sorry to say, but i think you are one of the few people who might have received a defected piece. I have tested this device and after a lot of research I've planned to buy one...(between LG G Pro 2 and a Note 3). Internet speed (rather app response speed) is much better compared to other phones(mainly Note 3) I am somewhat (personally) against Samsung. However, The LG G Pro 2 does not disappoint when it comes to speed. Try a factory reset or try upgrading your system. Kind of sure it might work....
All the best...:good::good::good:
---------- Post added 21st July 2014 at 12:02 AM ---------- Previous post was 20th July 2014 at 11:53 PM ----------
gavolo said:
im facing the same as u. other tablets and phone seems to be good signal but my g pro 2 tends to lose signal totally at times or 1 bar signal only.
which leads me to this thread after some googling. lol
Click to expand...
Click to collapse
Have you tried a factory reset...? Works most of the times.....Or try upgrading your firmware .....:good:
Did the problem. Solved
I also have the same problem of wifi .. So did your problem solve and if yes then how?
Could be the router, My wifi performance is blazing fast on Linksys e3200. I do know a few people who had issues with "incompatibility" between phone and router. The problem is solved with different, usually newer router.
Router works alright with my very old htc explorer
My router is pretty new, its ASUS RT-N66U and works good with the htc explorer at the same place
Any other suggestions?
Nono, I have seen the same problem since the first hours with my new lg g pro 2... this phone has a poor signal wifi if compared with other phone (note 2, lg g3 and oppo find 7 more than one time ).... and it happens everytime and with every router i have tried... about one line of wifi signal less ( i know that it isn't the best mode to compare the signal... but.... )
I think that it is a characteristic of this phone....
perhaps can try different setting on wifi security. Change to other form like WPA, etc. or mix mode. See if that helps.
Kieran1981 said:
I got my G Pro 2 the other day and have noticed after messing with it for a few hours that the WiFi performance is slow and the signal not as good as my other devices. I get around 10 Mbps on my other 3 devices, on the LG I struggle to get 5mbps. I tested it after I kept waiting for pages to load and would have to select the page again and it would work straight away. It's like WiFi just hangs. Anyone having this issue? I disabled battery saving and stop scanning for new networks but it didn't make a difference.
Click to expand...
Click to collapse
I there I have the same problem I had the phone for 3 years and just 3 days ago started having the same issue has you have. I took the phone to a Lg branch in Korea I live here for now. One of the guys was very honest with me LG G2 and the G PRO 2 have a problem with the Motherboard (MAIN BOARD)so need to be replaced . So I book a repair date with them my phone is still on warranty and not rooted. IF your phone it is not Rooted Take it to a LG branch if possible or your Network provider branch hope you'll fine a solution. This way is the only solution sorry to say that nothing you can do and if you do a Factory Reset still same problem .
Related
Does anyone get problems with the data connection hanging? Every hour or two I seem to have to turn data off and back on again to get it to work. When it hangs, only the upload arrow seems to work, and the download arrow does nothing. Also when I turn the data off after it hangs, the data connection seems to take 30 seconds or so to disappear, so I suspect it's crashed. I have had this on a number of android phones over the years, and it's a shame my G Pro 2 is doing the same. The only phone I have ever had that never did it was the iPhone 5s. I have googled it and it appears to be a fairly common problem and some people say it could be the radio stack. I thought about turning the auto mode to 3G only in the mobile networks settings to see if that helps, I'll report back and let you all know.
My LG G Pro 2 display seems to have started flickering every so often and normally when it happens, the screen brightness won't go above 80% and it says it's due to temperature increases. It has been hot in the UK the last few days but as we speak it's around 18 Celsius where I am and it's still doing it. Phone gets warm quickly after not using it for a while, even when I am just lightly browsing the internet with screen brightness set to 30%. It sounds like it's faulty. Anyone had this problem?
Kieran1981 said:
Does anyone get problems with the data connection hanging? Every hour or two I seem to have to turn data off and back on again to get it to work. When it hangs, only the upload arrow seems to work, and the download arrow does nothing. Also when I turn the data off after it hangs, the data connection seems to take 30 seconds or so to disappear, so I suspect it's crashed. I have had this on a number of android phones over the years, and it's a shame my G Pro 2 is doing the same. The only phone I have ever had that never did it was the iPhone 5s. I have googled it and it appears to be a fairly common problem and some people say it could be the radio stack. I thought about turning the auto mode to 3G only in the mobile networks settings to see if that helps, I'll report back and let you all know.
Click to expand...
Click to collapse
Hi,
i had an HTC One X+ with which i faced the exact same issue. Turned out issue with something called fast dormancy. After i rooted and installed a custom rom i had access to disabling it.(sometimes its network enabled as well.) However, It worked. Did not face the same issue on my D838.
Try disabling the Fast dormancy option. Last i checked 5457#*838# gives you a hidden service menu with which you might be able to do so. If you are using a F350 then the code is 5457#*350#. (root not required):good::good::good:
---------- Post added at 12:10 AM ---------- Previous post was at 12:01 AM ----------
Kieran1981 said:
My LG G Pro 2 display seems to have started flickering every so often and normally when it happens, the screen brightness won't go above 80% and it says it's due to temperature increases. It has been hot in the UK the last few days but as we speak it's around 18 Celsius where I am and it's still doing it. Phone gets warm quickly after not using it for a while, even when I am just lightly browsing the internet with screen brightness set to 30%. It sounds like it's faulty. Anyone had this problem?
Click to expand...
Click to collapse
Hey,
That happened to me only once. And i live i India (so I'm sure its much hotter here) So what i suggest is to get your device checked and replaced from the service center. Might have gotten a faulty piece. That might also solve the 3G problem (unless its the network)
Another option is to try and reinstall stock ROM(after a factory reset of course if it works). If its a software issue then it should work.
All the best :good:
Hey gang,
Any Note 5 owners experiencing any wifi connectivity issues? I've found that the connection becomes completely unresponsive if I lose a single bar of wireless signal, and even during regular usage with full signal, the wifi connection will just drop off and reconnect back to the access point. I took a Galaxy Note 2, a Nexus 6, and the Note 5 to one of the spots where 1 bar drops, the Note 2 and Nexus 6 have no issues and still get 120Mbit on Speedtest. The Note 5 just times out until I get the signal back up to full strength.
I've made sure Smart Network Switch is disabled, and I don't see anything to disable any Wifi optimizations so I'm guessing that isn't an option anymore.
Regards,
--Henry
I haven't had any issues with my note 5 so far... have you tried rebooting the router? Every week or two I have to do that with my router cuz of weird stuff like that.
dandroid7 said:
I haven't had any issues with my note 5 so far... have you tried rebooting the router? Every week or two I have to do that with my router cuz of weird stuff like that.
Click to expand...
Click to collapse
Unfortunately a router reboot does nothing, and I had a feeling it would do nothing since all the other devices are on wireless perfectly fine. Only the Note 5 has issues.
The router isn't a slouch either, it's an Asus RT-N66U so it's not some kind of cheapy wireless router
Bummer...
Yup major issues thought it was just me
Sent from my SM-N920T using XDA Premium 4 mobile app
WiFi issues here with an Asus router as well. My Nexus 6, Note 4, S6, and G3 are fine on 2.4ghz / 5ghz but my Note 5 seems sluggish on either speed and eventually drops out entirely until I cycle the WiFi connection
Sent from my SM-N920T
You would think that with Samsung being the reputable company they are, they would ensure their devices weren't plagued by these issues.
I'm on the fence about returning the note 5, the wifi drops out so much that I'm not going to settle with paying a big chunk of change just to have a faulty device.
Haven't seen any WiFi drops here. I rely on WiFi Calling while at the office and it held stable both Friday and today. Browsing seemed fine too.
I'm having the same issue. The connection doesn't drop, just becomes unresponsive. I have to toggle it to get it back.
Unfortunately, just because they're the same model does not mean the exact same parts were used to make them.
It may be that some phones were built with a router from a bad batch/supplier, while other sm920t are without the fault.
It may be worth a shot to do a warranty replacement. You can do it as many times as you need to get a properly working device, even. I dont think theres a charge, and if it is it's negligible. If you're the type to think you shouldnt have to pay for their mistake (like me...) you could probably convince customer service to credit the fee. Just remember to be nice... customer service is a crappy job, so you'd be surprised how far they'll go to help the people whom brighten up their day :-]
Sent from my SM-N910T using Tapatalk
somewhereslowly said:
Unfortunately, just because they're the same model does not mean the exact same parts were used to make them.
It may be that some phones were built with a router from a bad batch/supplier, while other sm920t are without the fault.
It may be worth a shot to do a warranty replacement. You can do it as many times as you need to get a properly working device, even. I dont think theres a charge, and if it is it's negligible. If you're the type to think you shouldnt have to pay for their mistake (like me...) you could probably convince customer service to credit the fee. Just remember to be nice... customer service is a crappy job, so you'd be surprised how far they'll go to help the people whom brighten up their day :-]
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
T-Mobile charges shipping on warranty swaps, which is usually around $6.95.
Sent from my SM-N920T using Tapatalk
I had gotten a replacement today, and it has the exact same Wifi connectivity issues. New device cannot maintain a stable connection. Even my old, crappy Galaxy S2X is able to hold a connection better than the Note 5.
It's really sad, I had high hopes for this device but it seems like Samsung completely dropped the ball on this one. Looks like I'm returning it and looking for an alternative.
I am connected at home and office - i do not experience any issues. I have terrible cell reception at my desk which is why I use the WIFI
HankChill said:
I had gotten a replacement today, and it has the exact same Wifi connectivity issues. New device cannot maintain a stable connection. Even my old, crappy Galaxy S2X is able to hold a connection better than the Note 5.
It's really sad, I had high hopes for this device but it seems like Samsung completely dropped the ball on this one. Looks like I'm returning it and looking for an alternative.
Click to expand...
Click to collapse
I dunno bud... my WiFi speeds are remarkably fast. I only pay for 75down/75up.
My WiFi seems to be working ok... I pay for 100 mbps down and 10 mbps up...
My wifi problems seem to have disappeared for now.
drbveb88 said:
I dunno bud... my WiFi speeds are remarkably fast. I only pay for 75down/75up.
Click to expand...
Click to collapse
Oh it's not that it's not fast -- it's extremely fast! The problem is that the wifi constantly drops, even in the same room as the router, the wifi drops connection and then reconnects, interrupting anything that I was currently doing.
Hmmm, that's no good. I haven't had that issue with the note 5. if I did have that issue, I would try to turn airplane mode on, shut down the phone and boot to stock recovery, wipe cache, reboot, turn wifi on and see if that helps - not saying it will, but if it isn't working right to begin with, it isn't going to make it any worse.
Just a thought...
Additionally, I have had that problem periodically ( not with the note 5 cut its only a few days old), though it usually affects multiple devices, not just one device at my house. When it happens, even rebooting the router and modem doesn't always help. There have been a few times that I have called my cable provider and they "re provisioned" the modem while I was on the phone with them. After that, the problem seemed to go away for many months. The issue was actually the cable modem, not my router.
I posted in the generic Note 5 thread on wifi issues. Im having the similar problems maintaining a stable connection on both work and home networks. Home 5ghz N wpa2 psk, work 5ghz N eap-fast/peap, and work hotspot 2.4ghz open. All networks exibit the same behavior, the note has trouble initially connecting, where it try and drops several times. A bit later it will show the popup that it connected to network name. Any queries seem to be extremely slow or time out. I have manually set my DNS servers to googles with no change in behavior. Wireless calling effectively doesn't work while this is going on. Im going to get a replacement phone tomorrow, but this seems more like a software or driver issue. My nexus 6 had no issues connecting to these networks. My note 4 did exibit connection stability problems on my home network, even though the AP is barely 15 feet away. Im heading to my Aptment in texas this weekend, I have ubiquti AC wireless APs set up there, will see if AC connectivity is at least solid.
Asus routers tend to not play nicely with Samsung devices unfortunately, I have an asus router as well and I have had multiple samsung devices that are unable to maintain a stable connection as well. Something that I have done to make it less annoying is turn off wifi power saving mode. If you don't know how open your dialer and dial *#0011# then go to wifi at the top right. Usually helps the issue. Also I only have my samsung devices connect to my 2.4ghz network instead of the 5ghz.
Hey guys, got my Moto X Play delivered on Tuesday and so far I'm loving nearly every aspect of it, the camera and the large battery are definitely an improvement over the Moto X 2014 that I upgraded from. However, one issue that seems to keep bothering me is the wifi. Basically it seems to constantly drop the connection for no reason at all, my Internet at home is provided by virgin media and the virgin hub is in modem mode and I'm using a TRENDnet router to broadcast wifi. No other devices in the house seem to have any issues connecting with this setup.
The moto x play seems to connect fine to both the 5ghz and 2.4ghz networks but after a couple of minutes they just seem to loose signal. The wifi icon in the status bar doesn't change to imply that this has happened but chrome or Netflix, etc will just get very unresponsive. The phone has been restarted several times since I got it, I have also tried 'forgetting' the network and re-entering the password (on both 5 and 2.4ghz) and I have also tried the setting in lollipop to change the wifi type from auto to 5ghz only and to 2.4ghz only but nothing seems to have any effect. Does this sound like teething problems that could settle down to anyone else or does it sound like a faulty device?
Has anyone else had any issues with this phone?
I had these issues when I bought my tablet and thought maybe it was the tablet. Then I tested the tablet at my brother house who had different service provider and it worked fine.
So maybe give it a go at a resturant or a friends house and see what happens.
P.S I was with Virgin Media aswell when I had these issues no idea if they are connected.
Sent from S3 via Tapatalk App.
Thanks Geordie Affy, i'm actually going to be at my parents this weekend so i'll give it a go on there and see if the situation improves
Hoping it settles down as i really don't want to go to the effort of returning it to amazon
Its most likely your router not your phone causing these issues.
No problem ... keep us posted [emoji106]
Sent from S3 via Tapatalk App.
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
jhaedee said:
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
Click to expand...
Click to collapse
I want to confirm that I have wifi issues too. Just received my device and wifi it's not working. I never had any issues with other devices in my house and I have lots of them. Phone seems to be scanning indefinitely.
Have a look if you have the same exclamation mark over the wifi icon?!
Any updates on your device so far?
No, mine is even more frustrating in that the icon remains the same whether I'm connected or not. I've spoken to a guy at Motorola on live chat this morning and as I'd done all the things he had suggested already he recommended doing a factory reset. At least that's one of the big advantages of this phone is that I can backup all my stuff to my sd card and eject it before reseting. Should make it a whole lot easier.
The only thing that seems to have made any kind of difference, and really, it could just be coincidence (as I don't know how these things work at a scientific level) but I reset the router this morning I. E. Turned it off waited a minute or two and turned it back on again and that seemed to improve things slightly. In fact I thought it had cured it as this morning I was unable to even get through one song on Spotify but since the reset I managed to get through an album and a b8t before the connection borked. Since then the signal had dropped out once or twice but not on the same scale as before.
Debating whether to bother with the factory reset now...
I somehow got my wifi working but now I am browsing and whole browsing experience no matter what website I am in is stuttering and lagging .Simple browsing in Google Play store remains the same jerky ,same thing observed on facebook app.
Even my friends Sony M works much smoother. I have tried both H+ 4g and wifi performance very inconsistent. Don't know what to think
Wifi is definitely slower on my Moto X Play than it was on my Galaxy S6. Just going by memory (which could be wrong), I want to say that my LG G3 and Galaxy S5 had better wifi than the X Play too. I only had it for half a day, but the 3rd gen Moto G even seemed better.
I do have an odd issue with the wifi that is annoying but easily fixable (thankfully). Every time the phone boots up, I get the exclamation mark over the wifi icon and it just runs off my mobile data. If I toggle the wifi off and back on, then it connects properly to the wifi and no more exclamation mark. I have to do this every time I restart the phone though.
Hopefully an update will fix this.
How odd it is . I was playing with Moto G 3 gen and it was smoother that Moto X play.
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
jhaedee said:
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
Click to expand...
Click to collapse
Yeah I thought it would be the case. Had issues like this but never figured out why it happened tbh. Fortunarlely after a couple of months we changed our internet to BT and worked a treat (Minus BT going down haha)
Sent from S3 via Tapatalk App.
I've had issues with this as well. Appears to be connected but no data transmits while every other device works fine. Only happening on one old router not all. May have something to do with Motorola dropping the "ac" WiFi standard on this phone. More annoying is the phone being slow to pick up a cellular signal after leaving WiFi. I've had this happen often and for as long as 5 minutes.
I got my Motorola x play about two weeks and I've just noticed a few Wi-Fi issues. I'm connecting it too the super hub router provided by virgin media on the 5ghz signal and it was fine when I noticed if I held the phone by the top half in the palm of my hand instead of the bottom half, the signal strength shown by the icon in the top right hand corner would drop by half. Is anyone aware if the phones Wi-Fi aerial is on the upper reaches of the phone?
I too have noticed this. Thought it was all in my head which is why I hadn't mentioned it previously lol.
I haven't so far been able to replicate the issues you guys are facing with WiFi. Performance seems to be in general at least on par with my late Galaxy S4.
Sent from my XT1562 using XDA Free mobile app
This could also be a Android 5.x issue. I'm facing similar problems on my LG G2 running SlimLP. WiFi and also cellular seems to be dropping for no apparent reason and I have to manually reconnect. Interestingly though, my Nexus 7 WiFi 2013 doesn't have these issues running UberCM 5.1.1.
other problems with WiFi.
I have this strange problems. See if someone else has the same.
I used googled maps for GPS me to destination. When I am driving WiFi cut off and the phone use data. When I am arrive at destination. I go to McDonald. The phones can't connect to free WiFi at McDonald's. Even this is a saved network. I turn off then on the WIFI, still not connect.
Hi
I bought my honor 8 two months ago, and it was working fine until this morning. The internet through the wi-fi connection suddenly became slow. It works for my girlfriend's phone, and both of our laptops, and my phone works fine in other wi-fi networks. This problem is only with our home wi-fi. I checked the speed with speedtest app, and after about two minutes of waiting, it showed the right speed, but surfing is painfully slow.
I did a hard reset on the router, and a cache wipe on my phone, but did not hard reset my phone, because it works on other wi-fi networks.
So my question is: what do you think is the problem?
Thank you for your answers!
Same problem
I have exactly same problem!
Are you using the Nougat beta on your device?
No, I'm using 6.0. Also I did a hard reset on my phone this morning, out of frustration, and still no luck.
I'm not seeing a way to pull up this info right now, but the b360 (Nougat latest beta for frd-l04) release notes mentioned that the "small-packet" wifi problem was "solved" with the latest beta. I updated to it via Charles method and the problem is solved for me. I had it in M6, N7 b320, but it went away with b360.
The way this particular problem manifested was during say, an app update of ~10 or more MB , you would only get about 300-400Kb at a time, so it was ~10 times as slow as it should be on wifi. If you turned off wifi you could see the difference because it would only take a single 10MB chunk to do the update. I don't know if it's the same problem, but it sure was a nice help for my case.
The strange thing is that my connection is normal on paper (speedtest shows the normal speed, but after about 2 mins of waiting), and download speed seem ok too. E.g. I updated one of my apps, and there was about 1 min waiting also, but then download was fast. But surfing and stuff, is slow, but just on my home wi-fi, and just for me. I it tried with different phone, it was working fine, and I tried my phone on other wi-fi network, and that was also fine. That's why I don't understand it.
p1574 said:
The strange thing is that my connection is normal on paper (speedtest shows the normal speed, but after about 2 mins of waiting), and download speed seem ok too. E.g. I updated one of my apps, and there was about 1 min waiting also, but then download was fast. But surfing and stuff, is slow, but just on my home wi-fi, and just for me. I it tried with different phone, it was working fine, and I tried my phone on other wi-fi network, and that was also fine. That's why I don't understand it.
Click to expand...
Click to collapse
My phone always showed as normal on Speedtest, which is why I think speedtest is worthless for testing speed ;. What if speedtest is just testing ping response? I don't know what it's doing, but it's a blackbox app that does what it does.
I would be more interested in app behavior results. Browsers should populate pages quickly on wifi, and if they do, then there's no good reason to go to a "speedtest". If they don't well, there's your real speedtest. Or, download something fairly big from the app store (it doesn't have to be anything you'll keep or use, just something over 10MB) and watch each chunk / packet. If they're < 500K each, then you've got that problem that I had.
Google Play uses TCP and UDP 5228 port. Maybe there is a limitation on that port. Ookla speedtest uses only port 8080. I'm not sure what's going on there. I could always see the problems on 5228.
I recently got this phone and find the wi-fi performance slow. My old xperia z2 could get the speeds I'm paying for which is 74mbs but the honour gets about 40mbs
Thank you for all your advices, but I honestly tried everything. I hard resetted my router and phone, I went through all the settings, and still the same. At this point I'm just waiting for a miracle.
p1574 said:
No, I'm using 6.0. Also I did a hard reset on my phone this morning, out of frustration, and still no luck.
Click to expand...
Click to collapse
Have you tried connecting to another WiFi network to see if you experience the same problem? If you do then I would contact Honor directly and ask them for assistance. They will probably request that you send your device back to them for repairs.
DarkGuyver said:
Have you tried connecting to another WiFi network to see if you experience the same problem? If you do then I would contact Honor directly and ask them for assistance. They will probably request that you send your device back to them for repairs.
Click to expand...
Click to collapse
I tried my phone on two different wi-fi networks, and it was working fine. The problem is with only my home wifi, and only for me (2 other devices get normal speeds). And it started suddenly about 2 days ago, without any settings change in either on the router nor phone.
Since then I factory resetted the router, and the phone, and I've gone through pretty much every settings I could, and still no change.
I contacted my ISP today, they will send someone to look at my router. If they find out that the router is fine, then I contact Honor. But I really hope that the router is the problem.
I will write down the outcome of this strange problem, once it get fixed, maybe it will be help for someone in the future.
Thanks again for all your advices.
p1574 said:
I tried my phone on two different wi-fi networks, and it was working fine. The problem is with only my home wifi, and only for me (2 other devices get normal speeds). And it started suddenly about 2 days ago, without any settings change in either on the router nor phone.
Since then I factory resetted the router, and the phone, and I've gone through pretty much every settings I could, and still no change.
I contacted my ISP today, they will send someone to look at my router. If they find out that the router is fine, then I contact Honor. But I really hope that the router is the problem.
I will write down the outcome of this strange problem, once it get fixed, maybe it will be help for someone in the future.
Thanks again for all your advices.
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Click to collapse
Do you have a dual band router? If you do try switching to a different WiFi band, could be that the WiFi band your Honor 8 is connected to is congested.
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DarkGuyver said:
Do you have a dual band router? If you do try switching to a different WiFi band, could be that the WiFi band your Honor 8 is connected to is congested.
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I tried this afternoon with an another android 6.0 phone (A5 2016) that was working fine in the past, and now it gets the same reception as mine. So I'm sure that the router is the problem.
I update the situation after the repair.
p1574 said:
I tried this afternoon with an another android 6.0 phone (A5 2016) that was working fine in the past, and now it gets the same reception as mine. So I'm sure that the router is the problem.
I update the situation after the repair.
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In that case there is definately something wrong with your router. Hopefully your ISP can fix it for you.
I live in Boston metro area with abundant LTE/5G coverage, but drive through two nearly dead zones, each of them lasts just a few seconds. My previous phone would not stop YouTube playback going through those areas. My Pixel 7 Pro loses connection for ~5 minutes completely and then reconnects via EDGE even though strong 5G is available. I have to toggle the airplane mode for it to connect to the correct network.
I'm on Mint/T-Mobile and this has been happening every day. Is it a software bug or is my Pixel defective? Thanks for any ideas, I still have a week to decide if I should return it
I used to have this same exact issue with my pixel 6 pro and wouldn't be fixed no matter what I did. I traded it in for my p7p and haven't had that issue since. You should replace it while you can and hopefully it won't happen again
I have the same problem. Whenever there's a slight interruption of service the Pixel can't reconnect for minutes. I have to enable and disable airplane mode a couple times.
Bonus, if I just leave it it disconnects from the network randomly. I miss A LOT of calls. And people tell me that the calls take a long time to connect either way.
I'll be returning it if it doesn't get an update in a week or so.
domi_niku said:
I live in Boston metro area with abundant LTE/5G coverage, but drive through two nearly dead zones, each of them lasts just a few seconds. My previous phone would not stop YouTube playback going through those areas. My Pixel 7 Pro loses connection for ~5 minutes completely and then reconnects via EDGE even though strong 5G is available. I have to toggle the airplane mode for it to connect to the correct network.
I'm on Mint/T-Mobile and this has been happening every day. Is it a software bug or is my Pixel defective? Thanks for any ideas, I still have a week to decide if I should return it
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I don't know if this will help, but...
I believe EDGE uses 2G. Maybe turn off "Allow 2G" in Settings>Network & internet>Sims>Allow 2G. Hopefully this will stop it from connecting to EDGE and instead connect back to your strong 5G or LTE.
Thanks, I'll give it a shot.
It still takes a long time before it connects to the 2G network and all I see is an exclamation mark next to zero bars.
If you have taken the .031 update, which fixed that issue for me, then it's possible you may have a defective unit. I have had zero issues with signal handoff and I'm even taxing the modem even more by running dual SIM in DSDS mode. I have been incredibly happy with this device's reception. I would even say it's been better than my OnePlus 9 with the X60 modem as 5G standby drained my battery super fast, about 1.6%/hr in a high signal area, compared to half that on my 7 Pro with dual SIM active.
The system is up to date. Not sure what else I can do. I'm not interested in installing unstable nightly updates.
EtherealRemnant said:
If you have taken the .031 update, which fixed that issue for me, then it's possible you may have a defective unit. I have had zero issues with signal handoff and I'm even taxing the modem even more by running dual SIM in DSDS mode. I have been incredibly happy with this device's reception. I would even say it's been better than my OnePlus 9 with the X60 modem as 5G standby drained my battery super fast, about 1.6%/hr in a high signal area, compared to half that on my 7 Pro with dual SIM active.
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What's this update you're talking about?
z3nith66 said:
What's this update you're talking about?
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I got my phone on release day and there was an update waiting to go to TD1A.220804.031. Until I took that update I was seeing that ! every 10 minutes or so. It was pretty bad. Haven't seen it since unless I'm switching my SIMs around.
EtherealRemnant said:
I got my phone on release day and there was an update waiting to go to TD1A.220804.031. Until I took that update I was seeing that ! every 10 minutes or so. It was pretty bad. Haven't seen it since unless I'm switching my SIMs around.
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Oh I'm on the beta as Android Auto wouldn't work on that one. It got better after I reset Carrier Services but it still has issues.
I'm losing calls, they just don't connect, even on 4G LTE with full bars. A friend has the same thing. These things are not ok.
z3nith66 said:
Oh I'm on the beta as Android Auto wouldn't work on that one. It got better after I reset Carrier Services but it still has issues.
I'm losing calls, they just don't connect, even on 4G LTE with full bars. A friend has the same thing. These things are not ok.
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I'm on the beta as well and still having no connectivity problems so I guess I should consider myself lucky. The worst I have is some outsized drain when I have a weak signal but it's still not terrible (about 2.2%/hr in my partner's basement).
EtherealRemnant said:
I got my phone on release day and there was an update waiting to go to TD1A.220804.031. Until I took that update I was seeing that ! every 10 minutes or so. It was pretty bad. Haven't seen it since unless I'm switching my SIMs around.
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Click to collapse
This issue happens to me from time to time too. Weird but mine shipped with .031 (picked up on 10/21 at best buy). But I guess it was worse before that.
Were you able to fix this? I have the same issue, the phone is just unusable. Such a shame as I really like the device...
I came from a OnePlus 8 Pro (what a great phone BTW), and found the Pixel 6 Pro had worse connectivity. The Pixel 7 Pro seems to have fixed all that and some bluetooth issues I was having with certain headsets on the Pixel 6 Pro.
One trick on any modern 5G phone -- if you are having issues -- the switching between 5G, 5G UC, and LTE can be disruptive. If this is constantly happening just switch it to LTE, chances are you'll get better reception and at the same or even faster speeds.
For example, a Six Flags a few weeks ago, 5G was constant problems while forcing LTE worked fine 100% of the time.
I've tried switching off 5g, switching off 2g, switched off adaptive connectivity...no results, still useless
zsguerreiro said:
I've tried switching off 5g, switching off 2g, switched off adaptive connectivity...no results, still useless
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How about your APN settings? Have you tried a network reset? If none of those things helps you may have a defective phone! It can happen with any brand.
jaseman said:
How about your APN settings? Have you tried a network reset? If none of those things helps you may have a defective phone! It can happen with any brand.
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Yes, tried resetting the APN as well, also swapped esim and sim to another phone and works flawlessly...it may be a defective unit but there are many users complaining so there has to be a lot of defective units...
zsguerreiro said:
Yes, tried resetting the APN as well, also swapped esim and sim to another phone and works flawlessly...it may be a defective unit but there are many users complaining so there has to be a lot of defective units...
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Well, I am not using an esim with a psim. Only a psim here and running on Mint (T-Mobile) and I have zero issues. Either some setting, or conflicting network settings between the two sims...OR a defective phone is your issue. I would bet dimes-to-dollars that it is NOT the phone. YMMV
Hmm happy to see i am not alone...... I have already post on this forum for this same pb.
I am full 4G....i try to make a call, instantly when i push call button, lose connection....must wait and maybe 4G and more in EDGE.
When i am in 4G impossible to call or receive....
So i have a phone with impossible to call or receive.......
SO NICE ????
For me, i am sure is the last F/W (31) who suck.
Why ?
Because, my phone work, after upate (31) just after reboot must wait 7 min to have network...never before....
SO last week end, i will downgrade to first F/W (A2)
Problem is solved for me.
I have locked all automatic update in developper menu.
Sometimes i have notification for update, but i don't care..........
Incredible but work for me, i think you must try...i don't see another solution for this ****ing problem
I had use the official tool : https://flash.android.com/
Sounds like a work around, how do you downgrade?