I have looked through all of the other threads and I could not find anything helpful to me. I am with Alltel and we have not merged to At&t but we are in the process. My HTC Hero will turn on and the Sense or main home screen will not load up. I still can make calls and receive text messages and return text messages but I can not start a new text and I can not get to my menu, home screen, or anything else! I have tried to reboot my phone many times.
I have:
Removed battery
FastBoot
Recovery
None of them worked and I do not know how to fix it. It would be greatly appreciated if someone could help me!
Thanks!!
You may have to wipe/factory rest your device or flash a different rom if the problem persist.
You helped me out a little. I do not know how to reset my phone back to stock and if I were to do that, is there any way I can save all my contacts some where some how. I do not have a sim card either.
If u can get into contacts you should be able to backup to sd card. Or your service provider may backup your contacts for your like t-mobile does
Hey everyone here at XDA, just wanted to share my recent experience with loosing my phone service after flashing MIUI from the clockwork rom manager app. Basically, i flashed the rom from within the rom manager app and really liked the rom until I noticed that I had lost data and phone service. Apparently I was stuck in roaming, with a little triangle replacing the 4g icon in the notification bar at the top of the screen. I did a bunch of searching through forums and everyone who was having this issue was having it due to the loss of there IMEI. The people afflicted by loss of service did not have the correct IMEI or any at all on their phone.
But my IMEI was there and it was correct. So I restored the nandroid backup I made at the time of flashing MIUI but that didn't solve the issue so I restored the backup I made when I originally rooted my phone and installed CWM. That still didn't fix it. Some forum posts were saying the SIM card might have been fried, some were saying that they had totally lost the ERI folder, or something... I was getting worried. The last thing I tried was flashing a stock 4.1.1 rom via Odin and still I had no service. Well I needed a phone for work so I went on the VZW site Monday morning and switched my service to an old blackberry storm (I know, right?) that I had laying around and went to work. When I got home I looked on the web some more and found info about accessing the hidden menu with a code that wipes all data and settings. Is this different than the factory wipe from the settings menu? Anyway I wiped via the hidden menu and after that the little roaming triangle was gone. I switched my service back to the Gs3, which involved taking out the SIM card and registering it again, and after that my service, data, and 4g icon was back. Problem solved. I am wondering though if I could have used the hidden menu/wipe feature from MIUI, and for that matter what caused my phone to get stuck in roaming?
I would like to root, and explore other roms but now I'm worried about this happening again. It doesn't help that someone told me service providers can deny service for rooting your phone. I don't know if that's true or not. I know now that I should make a IMEI backup, even though I don't think that was my problem. I recently took the ota and am back on stock 4.1.2. Just wanted to share this with everyone, and bounce it around to see if anyone has any ideas, and maybe this could help someone who is having the same issue. As far as the hidden menu and wipe code, I don't remember what it was but you could look it up if you need to try it.
Thanks everyone
mattunden said:
Hey everyone here at XDA, just wanted to share my recent experience with loosing my phone service after flashing MIUI from the clockwork rom manager app. Basically, i flashed the rom from within the rom manager app and really liked the rom until I noticed that I had lost data and phone service. Apparently I was stuck in roaming, with a little triangle replacing the 4g icon in the notification bar at the top of the screen. I did a bunch of searching through forums and everyone who was having this issue was having it due to the loss of there IMEI. The people afflicted by loss of service did not have the correct IMEI or any at all on their phone.
But my IMEI was there and it was correct. So I restored the nandroid backup I made at the time of flashing MIUI but that didn't solve the issue so I restored the backup I made when I originally rooted my phone and installed CWM. That still didn't fix it. Some forum posts were saying the SIM card might have been fried, some were saying that they had totally lost the ERI folder, or something... I was getting worried. The last thing I tried was flashing a stock 4.1.1 rom via Odin and still I had no service. Well I needed a phone for work so I went on the VZW site Monday morning and switched my service to an old blackberry storm (I know, right?) that I had laying around and went to work. When I got home I looked on the web some more and found info about accessing the hidden menu with a code that wipes all data and settings. Is this different than the factory wipe from the settings menu? Anyway I wiped via the hidden menu and after that the little roaming triangle was gone. I switched my service back to the Gs3, which involved taking out the SIM card and registering it again, and after that my service, data, and 4g icon was back. Problem solved. I am wondering though if I could have used the hidden menu/wipe feature from MIUI, and for that matter what caused my phone to get stuck in roaming?
I would like to root, and explore other roms but now I'm worried about this happening again. It doesn't help that someone told me service providers can deny service for rooting your phone. I don't know if that's true or not. I know now that I should make a IMEI backup, even though I don't think that was my problem. I recently took the ota and am back on stock 4.1.2. Just wanted to share this with everyone, and bounce it around to see if anyone has any ideas, and maybe this could help someone who is having the same issue. As far as the hidden menu and wipe code, I don't remember what it was but you could look it up if you need to try it.
Thanks everyone
Click to expand...
Click to collapse
My suggestion, never use Rom Manager to flash!! Stick to TWRP(I prefer twrp), CWM or Odin.
Has anyone else lost there call center number, maybe a bad flash or formated system data ? Well i have seem to do it more than once
here is my old post http://forum.xda-developers.com/showthread.php?p=44581286#post44581286
im sure there is away to edit this number stored on the sims card. All else failsI go back to ginger an edit in messager center settings. directions in above link.
I hope this helps ..... I hope i can get a FIX for the newer roms.
Trudging the road.
rickrocks013
does anyone know what the service menu code is for this phone, tried googling but does not bring up anything relevant.
cheers
I recently rooted mine with the hopes of opening up bands (I'm in Canada, once I hit the highway I have zero sevice while my husband and daughter still do, we are all with the same provider!)
However, the codes for accessing the service menu and/or engineer modes do not work. Apps give me messages that there is no engineer mode found...is this fixable or did I root for for nothing and need to find a new device??:crying:
It's not just rooting - the hardware has to have the appropriate software installed.
You need a script to put in in USB Diag Mode. If you follow the posts in this link you will get all the information you need to figure out how:
https://forum.xda-developers.com/zenfone-3/help/help-putting-phone-usb-diag-mode-t3571627
However, I will just tell you now you will not be able to unlock the LTE bands you need. I have tried.