Random app crashes and problems - General Questions and Answers

Hi, I have a samsung galaxy tab s2 the 9.7 inches one, but lately some apps have been crashing or having errors, chrome for example throws that snap somethjng wrong, perfect viewer sometimes gets stuck on an image and I cant chnge it, but all menus work, several apps keep crashing as well.
I have it with official firmware, never touched it, its rooted with magisk since before the problems started, apps that use root are file explorer, vanced manger and an app to disable some samsung bloatware.
I dont know how to troubleshoot android, on pc I would check memory and hdds, but theres nothing lkke that kn android that I could find.
I think it could be memory or storage, but everything Ive downloaded or copied/moved hasnt have any problems or errors. Or something is corrupted in the system, or I dont know what else or how to check.
What would you recommend to fix it? Hopefully starting with less drastic, as in less data loss, factory reset, flashing an original rom or somethjng.
The device is aSamsung galaxy tab s2 9.7 with android 7 with lean launcher.
All help is appreciated.

I believe this were an common issue for Android 7 and below !
and you have an old device and android which I believe it's no longer supported by the most of developers.
try to flash any custome roms & kernels if available.

If apps are randomly crashing then the reason might be it's caused by an update of Google's tool called Android System WebView.

Abdullah.Csit said:
I believe this were an common issue for Android 7 and below !
and you have an old device and android which I believe it's no longer supported by the most of developers.
try to flash any custome roms & kernels if available.
Click to expand...
Click to collapse
But it hasnt happened before until now, what would it fix using a custom rom instead of the original?
jwoegerbauer said:
If apps are randomly crashing then the reason might be it's caused by an update of Google's tool called Android System WebView.
Click to expand...
Click to collapse
I had that problem with my phone, my tablet never got that update.
Thanks

Clear system cache...

Wiped dalvik and system cache, but still having the same problems.
Thanks

totopesce said:
Wiped dalvik and system cache, but still having the same problems.
Thanks
Click to expand...
Click to collapse
Try using the stock launcher.
See what apks are running and cached right when this happens is it may give you a clue.
I would completely backup all critical data now.
Android is normally very stable.
Scan with Malwarebytes. If you can't find the root cause, suspect a virus, rootkit etc.
This is rare but can happen.
Karma Firewall can help you to see what's accessing what and how often. It uses almost no battery or resources, freeware, adfree, a near perfect little app.

Cant remove lean launcher it gets stuck in android is starting and it doesnt let me change to stock, installed nova just to check if it was lean and still the same problems.
Installed malwarebytes, had to run the scan several times cause it kept crashing, it completed and it didnt find anything.
Installed karma firewall and will see if I find anything.
Thanks

totopesce said:
Cant remove lean launcher it gets stuck in android is starting and it doesnt let me change to stock, installed nova just to check if it was lean and still the same problems.
Installed malwarebytes, had to run the scan several times cause it kept crashing, it completed and it didnt find anything.
Installed karma firewall and will see if I find anything.
Thanks
Click to expand...
Click to collapse
Figure out how to get the stock launcher back.
Any 3rd party app you can't uninstall is already malware. Check Device Administrators to see if it's registered there. Nova is no saint either.
If you can't resolve it error on the side of caution that it is malware and nuke it. Sometimes you never find out which one it was... getting rid of it is all that matters.

Sorry, what I meant was that after uninstalling it it got stuck in androiid is starting, somehow I lost the stock launcher, so it got stuck with no launcher. Found the launcher that came stock, installed it and uninstalled the other 2.
Apps are still crashing, I deleted all apps that I dont really use.

totopesce said:
Sorry, what I meant was that after uninstalling it it got stuck in androiid is starting, somehow I lost the stock launcher, so it got stuck with no launcher. Found the launcher that came stock, installed it and uninstalled the other 2.
Apps are still crashing, I deleted all apps that I dont really use.
Click to expand...
Click to collapse
Lol, that can crash it for sure.
See if you can find a common apk between the effected apps. Any recent system app updates?
New or uninstalled apps?
A system apk may have gotten corrupted.
Android is pretty good compared to Windows when uninstalling apps but occasionally a poorly designed app will screw it up.
It's just about factory reset time or your equivalent.
If it an old load that's probably best anyway.
I haven't reloaded in almost a year but I'm ready to go at any time.
Takes me about 2 hours to get it back within 99%. All the data I need for a full restore is on my SD card otherwise it would an additional 6-8 hours to restore the SD card data as well.
If you don't have a complete reload plan that saves all your critical data no matter what, implement one now before you get burnt.
Those stories are too common here

Dont remember when it started, cause at first it was one app from a github that was having problems, then yesterday magisk started and when I got that working it all when to hell.
The app that I use most has a backup/restore file that I saved on my sd, what do you use to backup/restore?
I would think that some backup solution could bring the problem back or am I mistaken, like if you fully restore something corrupted it should still be corrupted?
A factory reset could be corrupted as well? I mean after a factory reset, assuming its software, could it still have the same problems?
Though I dont really have any critical data on the tablet its mostly for browsing, youtube and reading comics. Still its a bother to re configure everything xD. IIRC I think its only been factory reset once.
Thanks.

It's unlikely the factory reload image is corrupted.
The current one your using likely is.
Other than apps that allow you to back them up like Poweramp or perhaps bookmarks, most app data I would write off just in case that was connected to the current issues.
None of my database is on internal memory except DCIM and downloads (both I back it up at least monthly). Critical apps like Poweramp are backed up on the SD card as export backup files.
The Poweramp setup would literally take a week to recreate. Most apps you can throw together rather easily.
All the SD card data is then again backed up at least twice to other separate drives.
I will try Samsung Smart Switch to restore home settings and see how it does on the next reset.
If you issues are of unknown origins being conservative about what you allow on the new load could save you more time in the long run.
If you unintentionally import corrupted data you'll end up doing it over again.
Or do so if the reload time isn't that great and is an easy write off for you.
Fun times... especially if the reload doesn't fix it

Did a factory reset and problem solved, took me less time than I thought to get my most used apps ready to go.
Thanks for the help.

totopesce said:
Did a factory reset and problem solved, took me less time than I thought to get my most used apps ready to go.
Thanks for the help.
Click to expand...
Click to collapse
Yay! Success!
And a minty fresh OS load.
Load apps and especially updates over time to see if one these were the cause.
Forced reloads are rare but they happen usually caused by a rogue app screwing up boot or a malware infection. Otherwise you can usually track down the root cause which is preferable to avoid it from happening again.
Lazy techs misuse factory reset a lot

Will do that, install apps just as I need them and try not to instal a bunch at once.
I had a problem with an sd card and sent it to samsung, they did just that factory reset it and gave it back with the same problem, and they dont even let you know so you can back your stuff up, just lucky it was fairly new at the time and I had the sd card with me.

totopesce said:
Will do that, install apps just as I need them and try not to instal a bunch at once.
I had a problem with an sd card and sent it to samsung, they did just that factory reset it and gave it back with the same problem, and they dont even let you know so you can back your stuff up, just lucky it was fairly new at the time and I had the sd card with me.
Click to expand...
Click to collapse
Sammy tech support sucks.
I'm using the Lexar .5 tb V30 card, just format in phone and it's good to go. Zero issues for $64.
Been using it for over a year now. Play movies and music from it all the time from it flawlessly.
Been using Lexar flash cards for over 15 years and all cards are still functional. No failures or card related issues at all. I like that brand a lot.

Related

Error on startup.. Help greatly appreciated.

Hey guys.
I seem to be having an error message popup on my phone about 3/4 of the time once I reboot. (see attached image)
Usually hitting wait works, but sometimes i have to force close it.
I have JFs 1.41
I thought at first it was due to the fact that I removed several stock apps (amazon mp3, calculator & alarm clock)
I also removed my entire stock ringtones folder.
So I put everything back in its place.
However, I still have the same issue!
I also tried debugging with dalvik. Didn't get much...
Anyone know whats goin on?
TIA
EDIT: Also, just wondering if theres a way to reset the phone without losin all my apps. Other than backup, i'm trying to avoid installing all of em again ;0.
I get the same error on startup
Just to add my 2 cents... I have as well removed the Alarm Clock, and Amazon MP3, and the stock ringtones (but left the folders intact & put my own tones in). I am running JF1.41, and have never seen this message.
Did you do a Nandroid backup before you started messing with things? If so, you can simply restore that, otherwise.... You would have to re-install everything in order to do a factory reset.
Have you tried going to Manage Applications - Media Storage - and clearing the data?
I would try doing a full wipe of the phone and see if the problem continues.
Just my 2 cents
daveid said:
Just to add my 2 cents... I have as well removed the Alarm Clock, and Amazon MP3, and the stock ringtones (but left the folders intact & put my own tones in). I am running JF1.41, and have never seen this message.
Did you do a Nandroid backup before you started messing with things? If so, you can simply restore that, otherwise.... You would have to re-install everything in order to do a factory reset.
Have you tried going to Manage Applications - Media Storage - and clearing the data?
Click to expand...
Click to collapse
Yea I've tried clearing the data. Its not fixin it tho. I have several nandroid backups. I would do a wipe but wouldn't that get rid of my apps?
Thanks guys.
restoring a nandroid backup to a time when you didn't have this issue would be the best bet, you would only lose the changes you have made since that backup.
topdnbass said:
EDIT: Also, just wondering if theres a way to reset the phone without losin all my apps. Other than backup, i'm trying to avoid installing all of em again ;0.
Click to expand...
Click to collapse
Well I had my apps and cache on my SDcard and after updating to JF 1.41 i had to do a wipe to get it to work, but after it was up and running I just replaced the mountd.conf and init.rc files and recreated the symolic links again and rebooted and all my programs were back. Just thought I would share cause this way pretty much worked for me to not have to reinstall all my apps... I'm still pretty new to all this so maybe there is a better way.. but this worked for me...
Unusual...
First I did a nandroid restore to the time a little after I got JF's 1.41. Everything was fine at first. I installed all of my apps. Tried to reboot a few times, and bam, I see it again.
In a rage--I wipe my fone from recovery mode. I then use MyBackup to restore all of my settings and apps.
I finish, and then i try a reboot and BAMMM ****in android.process.media is not responding.
Then I tried to reboot 3 more times wthout a problem and then the 4th time gave me the same problem.
Can anyone else whose having the same issue tell me what apps theyve recently installed?
Ive figured it out. But still stuck.
The problem was that i setup a symlink for my market cache to my sd card.
I removed the /data/data/com.android.vending/cache folder and my sd cards linked cache folder.
I then made a new cache directory in com.android.vending however I noticed that it wasnt working properly. It wasnt filling up with cache when i used the market.
I removed the symlink so why wouldn't it, right?
So I chmodded it.
I tried to chown it but i keep getting back unknown user app_5 (the markets ID)
I'm stuck please someone help me out here, and hopefully we can even get the market cache properly directed to my sdcard in the process.
THANKS!
topdnbass said:
Ive figured it out. But still stuck.
The problem was that i setup a symlink for my market cache to my sd card.
I removed the /data/data/com.android.vending/cache folder and my sd cards linked cache folder.
I then made a new cache directory in com.android.vending however I noticed that it wasnt working properly. It wasnt filling up with cache when i used the market.
I removed the symlink so why wouldn't it, right?
So I chmodded it.
I tried to chown it but i keep getting back unknown user app_5 (the markets ID)
I'm stuck please someone help me out here, and hopefully we can even get the market cache properly directed to my sdcard in the process.
THANKS!
Click to expand...
Click to collapse
try using the numeric id with chown instead. i.e. 10005 (not positive if it will work.. just something to try)
AHhh Yay JF ILY! That worked . I feel like a retard now.
The cache appears to be filling up as normal. The error isnt gone yet tho.
The question still remains. What causes that error?
How could i stop it?
The crashing process has the same gid/uid as Android.providers.media
it seems to be an app. I wiped and then I reinstalled 1.41. Then I installed all of my apps using mybackup. I made sure to do nothing else after, and I still got it.
Its either JF's 1.41 or an app.
How can I find out
Process of elimination. Wipe the phone again, instal jf's 1.41 and boot the phone. If you don't have the error, bingo, it's an app. Then, tedious as it may be, install the apps 1 at a time and reboot after install to see if you get the error.
Yeah I have done that.
However, its reallly hard because sometimes itll go 4-5 boots without a hitch, and then suddenly itll happen.
Then at other times it'll happen nearly every time.
I have about 65 apps. That's 4-5 boots, after installing each one.
So that would mean HUNDREDS of boots. At least 200.
I've been thinking that maybe its a problem with the MyBackup app.
What if the fact that mybackup overloads the phone with 20-30 installations at a time is whats causing the issues.
Well i'm off to error and error. I mean trial and error.
I've figured it out!
It's something to do with my wifi connection.
I think its that my dns's are from opendns.
Basically whenever my wifi is active when I turn on my phone i get that error.
If i turn it off and reboot into 3g, i never have a issue.
That's why it was so random before and I couldn't find any patterns!
I'm gonna call my ISP tomorrow, but anyone know what it could be?
I don't think it has anything to do with OpenDNS. I use JF1.41 RC30, MyBackup, and OpenDNS and never have any problems...
Hmm, do you have your router setup for opendns or your phone.
I have issues where i cant get my damn router to give out working IP's, so I
need to setup the phone for a static ip and dns.
I think that if I could get it to automatically get an IP i'd be set.
EDIT: Also, could it have anything to do with the fact that I have wpa personal security (AES)
Im having a similar problem but my error is slightly different
"com.google.process.gapps" anyone know WTF that is
Its the G Talk service.
If you dont use that app you could try removing it and see if that does anything ..
Since this has been bumped, i'd like to add that it still happens whenever I'm on wifi. Really blows
topdnbass said:
Its the G Talk service.
If you dont use that app you could try removing it and see if that does anything ..
Since this has been bumped, i'd like to add that it still happens whenever I'm on wifi. Really blows
Click to expand...
Click to collapse
Care to explain how?? Im a serious noob lol

[Q] Can't access SD apps after reseting DS!

Hi! My Desire S was crashing frequently so I did factory reset to my Desire S. Before that I moved some of the apps to SD.
The problem is that after resetting the phone, I am unable to find the apps on SD. There is no icon of them in the menu. But my card memory is still the same as before reset meaning that they were not uninstalled by resetting.
What should I do? Any recommendations and ideas?
Thnx!
Mohib86 said:
Hi! My Desire S was crashing frequently so I did factory reset to my Desire S. Before that I moved some of the apps to SD.
The problem is that after resetting the phone, I am unable to find the apps on SD. There is no icon of them in the menu. But my card memory is still the same as before reset meaning that they were not uninstalled by resetting.
What should I do? Any recommendations and ideas?
Thnx!
Click to expand...
Click to collapse
"Factory Reset" resets the phone to the factory default (or the ROM default if you're using a custom ROM). That means it starts up as if it was a fresh install. However, it cannot touch anything on the SD-Card unless to tick the box for "Format SD-Card" (or whatever it's called).
Simply reinstall the applications and move them to SD again as you did before.
One lesson to learn though - just because your phone is crashing, doesn't always mean that a factory reset is the best plan of action. If it is 'Stock', unrooted etc then fine, but as you are on XDA I assume you actually play with it a bit; you would have been better off taking logcats and trying to work out what was causing the crashes rather than simply wiping and having to install everything from scratch again. It could even be something as simple as your SD-Card going faulty, thus causing the phone problems when it tries running the apps that you have moved to SD.
SimonTS said:
"Factory Reset" resets the phone to the factory default (or the ROM default if you're using a custom ROM). That means it starts up as if it was a fresh install. However, it cannot touch anything on the SD-Card unless to tick the box for "Format SD-Card" (or whatever it's called).
Simply reinstall the applications and move them to SD again as you did before.
One lesson to learn though - just because your phone is crashing, doesn't always mean that a factory reset is the best plan of action. If it is 'Stock', unrooted etc then fine, but as you are on XDA I assume you actually play with it a bit; you would have been better off taking logcats and trying to work out what was causing the crashes rather than simply wiping and having to install everything from scratch again. It could even be something as simple as your SD-Card going faulty, thus causing the phone problems when it tries running the apps that you have moved to SD.
Click to expand...
Click to collapse
Hi! Thanks for your detailed reply. No doubt I am on XDA, but my DS is still "Virgin" ! It is on stock ROM Gingerbread. I am still a newbie in the filed of ROMs that's why I haven't rooted my DS yet.
Actually, what happened was that whenever I unlocked the phone, some .com service stopped working and my phone dropped all the network signal. There was some issue with the radios I think. WiFi signals also got very feeble.
I by moving apps to SD doesn't it mean that I will not be required to re-install then after resetting? I mean they were not deleted or erased? Or by moving to SD means that there data is moved but there apk is still on phone?
Regards,
Mohib86 said:
Hi! Thanks for your detailed reply. No doubt I am on XDA, but my DS is still "Virgin" ! It is on stock ROM Gingerbread. I am still a newbie in the filed of ROMs that's why I haven't rooted my DS yet.
Actually, what happened was that whenever I unlocked the phone, some .com service stopped working and my phone dropped all the network signal. There was some issue with the radios I think. WiFi signals also got very feeble.
I by moving apps to SD doesn't it mean that I will not be required to re-install then after resetting? I mean they were not deleted or erased? Or by moving to SD means that there data is moved but there apk is still on phone?
Regards,
Click to expand...
Click to collapse
Although the data may still be on the SD-Card, the phone O/S will have no knowledge of them, or of what to do with them. It would be useful if you could remember which '.com' stopped, but it's too late now. I doubt if it was actually a radio problem though - if it has been working fine since you got it then it is unlikely that the radio firmware suddenly decided to go wrong.
It may be worth keeping an eye on it as you reinstall all your apps. If it is still under warranty then it may be worth taking it back to the shop you got it from just in-case there is a developing hardware fault, although that is unlikely.

[Q] Über-crash = reformat? What to do? thx

Hey gang -
Yesterday at home I pulled my phone out of my pocket and it was at the "touch the Android to begin" (!) screen. But it was still connected to my WiFi... And I was confused.
Rather than do that, I reset the phone, wiped Davlik cache and Fixed Permissions (took a long time!), then rebooted.
That sort of worked, but a LOT of my apps are crashing on start, and others are missing altogether. Even when I re-download them and re-install them, they don't work.
What's the way-ahead here? Am I stuck doing a factory reset? Or even formatting the SD card?
Thanks in advance.
When things get that fouled up, a clean install over a freshly formatted microSD is probably the best thing to do. You might be able to get away with restoring from a "nandroid" backup from before things started going bad, but "Your mileage may vary."
jeffsf said:
When things get that fouled up, a clean install over a freshly formatted microSD is probably the best thing to do. You might be able to get away with restoring from a "nandroid" backup from before things started going bad, but "Your mileage may vary."
Click to expand...
Click to collapse
Okay, thanks!
Anything else on the SD card I should back up besides DCIM / Media-> Ringtones/MP3s / "ui" / TitaniumBackup?
(Got about an hour while this stuff goes off to my HD...)
Hoo! Thought I effed myself for a sec - from CWM I was wiping all partitions... including /sdcard.
Then I realized... $#¡+... my ROM is on there!
Fortunately CWM has the "mount USB storage" option.
*whew!*
I was going to add format the sdcard from the phone. But you did that. Typically when what happened to you would happen to me it would be from some app updating and for whatever reason got corrupted during install and fouled the phone up. If you use TiB I highly suggest setting a automated task to back up your TiB backups to drop box, google drive or box.net. Then in these situations you have a recent TiB to fall back on.
JaimeZX said:
Hey gang -
Yesterday at home I pulled my phone out of my pocket and it was at the "touch the Android to begin" (!) screen. But it was still connected to my WiFi... And I was confused.[...]...a LOT of my apps are crashing on start, and others are missing altogether. Even when I re-download them and re-install them, they don't work.
Click to expand...
Click to collapse
Hi JaimeZX,
I am curious if you have recently rooted, flashed to stock, or installed the VB or Basic w/a twist kernel? I am running the exact same setup as you list (minus the modem) and this *exact* same scenario happened to me on the exact same day. March 12th, at about 10pm.
Detail as much information as you can, I've had many problems since flashing back to stock, formatting the SD, wiping everything multiple times, and re-installing Valhalla Black, Basic w/a Twist and all fresh apps d/l'd from the market. I'm on multiple attempts to stabilize the device and have questioned whether or not there is some issue with either the Rom or the Kernel. Perhaps there is an issue with the stock packages, or the USB driver ghosts (I've deleted all USB assigns at all ports and reinstalled for device detection in Heimdall). Hopefully we can get a good list of information to help us fix an issue that is apparently quite catastrophic (in that /data seems to corrupt) and save others from a future headache.
I have searched the dev threads to no avail, and as a general rule it seems that if problems are brought up they are usually met with "try flashing back to stock," "gremlins," "no one else is having problem 'X'," etc. even in cases of users with multiple complaints of the same issue. Both the DSP Sound force close upon EQ preset select and the issue that some had with the Messages, Phone Dialer, Search, Call Logs closing to homescreen are issues that I've seen this with. I believe this is a real issue, and I need to get it fixed without wasting time on messaging replies to anyone advising "try this," "Try that," etc.
My hope is that between the two of us we can address any of the common responses from developers before taking the issue to them and reporting it. I personally cannot today get my phone to boot without freezing (after boot cycle completes - not bootlooping or freezing during the bootleader seq) and am currently attempting to get into d'l mode without much luck.
When this happened to me on Tuesday night I was able to reboot to recovery, reflash the final-fixed.zip first without wiping data (which failed-/data is corrupted somehow here) and then *with* wipe/data and it booted, ran fine, so I then re-flashed BasicWithaTwist Kernel and was fine until late last night again.
I had been using the phone for some fairly constant web searching and the screen went black, appeared to soft reboot, and then froze. I pulled the battery, waited a few mins, reinstalled battery, once again, Freeze after boot.
No indication that an app crashes, phone just completely freezes, remains screen on, capkeys lit, power button does not respond, nor do softkeys or touchscreen. Makes it though the scan device and scan SD processes *sometimes* and other times freezes before it completes them.
I pulled the both the SD and the SIM and booted up, same issue, though it makes it through the scan device processes everytime since it's not scanning 18gb of data on an SD. This tells me it is not SD or SIM related, and is most likely software related, either ROM or Kernel. I've also ruled out the possibility of an old app/data package by reformatting the SD (long format - wipe all containers to "o,") let Android rebuild menu structure on SD, redownloaded a short list of commonly used apps and installed fresh - *NO* TiBackup apps were restored and the actual backup folder was not replaced to the SD after flashing.
I've tried both the Odin (Fb KJ6 back to stock) and the one click (lumin's tutorial) back to stock. Checked the download of Final-Fixed, MD5 checksum is correct. Cannot find MD5 on the sms-T959V-KJ6-antsvx.v1.1.3.zip file. Doesn't seem to be listed on Anton's github site, perhaps I don't know how to find it there. That is the only puzzle piece I haven't double checked.
All for now, looking forward to yours or anyone's replies or suggestions for anything I may be overlooking. Thanks.
0
---------- Post added at 11:19 AM ---------- Previous post was at 11:12 AM ----------
devlinandersen said:
Hi JaimeZX,
... I've had many problems since flashing back to stock, formatting the SD, wiping everything multiple times, and re-installing Valhalla Black, Basic w/a Twist and all fresh apps d/l'd from the market. I'm on multiple attempts to stabilize the device and have questioned whether or not there is some issue with either the Rom or the Kernel....
0
Click to expand...
Click to collapse
I should add that I have been on Valhalla Black Edition since it was in beta and have been quite happy with it. I only did a back to stock flash to try to (one more time) see if I could get a cooperative DSP sound manager. No such luck, and now a few headaches, and this issue on Tuesday coupled with yours in the exact same timeframe...I'm just thinking there is a problem somewhere in the chain of attack and hope to find it with the help of others.
Also, phone freezes after boot, needless to say, I'm not able to run a logcat.
devlinandersen said:
No indication that an app crashes
[...]
Also, phone freezes after boot, needless to say, I'm not able to run a logcat.
Click to expand...
Click to collapse
Try running logcat > /sdcard/some_file and cat /proc/kmsg > /sdcard/some_other_file so you have a capture of both the Android logs as well as the kernel logs. If you're not comfortable with command-line work, aLogrec should be able to at least help with the Android logs.
Given the number of people successfully running stock and custom ROMs on this device with stability, it either is going to be a hardware problem with your phone, corruption of a file system, or some app or combination of apps you are running, not a "dev" issue. Without logs, it is going to be nearly impossible to differentiate between the causes.
jeffsf said:
Try running logcat > /sdcard/some_file and cat /proc/kmsg > /sdcard/some_other_file so you have a capture of both the Android logs as well as the kernel logs. If you're not comfortable with command-line work, aLogrec should be able to at least help with the Android logs.
Click to expand...
Click to collapse
I will try in a bit, collecting files for another fresh install, different ROM.
jeffsf said:
Given the number of people successfully running stock and custom ROMs on this device with stability, it either is going to be a hardware problem with your phone, corruption of a file system, or some app or combination of apps you are running, not a "dev" issue. Without logs, it is going to be nearly impossible to differentiate between the causes.
Click to expand...
Click to collapse
This is false logic and is just what I was trying to avoid. I will attempt to explain to hopefully help build a stronger environment that is conducive to problem solving. It still very well could be a dev issue if say, a certain ROM or Kernel begins to wrestle with an app that has recently updated. Is it the apps or the rom's fault? Maybe it is a seldom used feature of an app that just missed all the users testing until now, it's well within the realm of possibilities and would just like to see helpful comments (such as the first portion directly above) to help solve issues. Truth is, I don't know *what* is wrong and neither do you, so a focus on constructive commentary would just help everyone out.
Logs or it didn't happen.
Update...
After a factory reset/data wipe, wipe cache, wipe dalvik cache I had to let the battery charge for a bit. Came back and decided to just try to boot phone, still freezes after boot sequence. I decide that I will flash a different kernel and a different ROM in order to see if I can make a difference. Before flashing Blastoff v2.5 Kernel I decided to factory wipe/data wipe, wipe cache and dalvik again...I am not sure if this is news, but when doing the Dalvik cache wipe in CWM it returned no result, perhaps because I had previously performed and is empty, but I thought it strange that there was *no* communication that it was already empty/wiped, etc.
Installed Blastoff v2.5 and was able to boot without freezing. Something else was damaged with the Rom as well, would not load home screen, only had pulldown menu. Rebooted to Recovery and flashed Unnamed RC-2.zip and have been charging the battery, talking on the phone and reinstalling apps from market.
Same error happened twice to me and once with Jaime. Both of us on VB and Basic+Twist. After installing new kernel i'd point towards kernel. Also uninstalled DSP and installed voodoo sound on VB, but had that on previous version as well. If I had to start somewhere, I'd start right around there.
Hope this helps, will provide logs from SD backup I made before reflash of new kernel/rom. Gotta run. Adios...
-devil.
I had to get my phone going today, it appears to be working without freezing, though on this new app the phone dialer/phone caller force closes on outgoing calls (I am only mentioning here, I will visit the Q&A for the ROM if I need assistance). Unfortunately I was unable to replicate the problem without flashing back to my previous nandroid. I have it saved and given some time I will do my due diligence and get a logcat **if** Jaime doesn't do it before me...because I kinda have a feeling that something was updated in the market on Tuesday evening that is now fighting with the kernel somehow. But again...I didn't run a logcat so it's not even happening...yet...
...to be continued...
Devlin - sorry for the delayed reply.
I did notice that I'd had more and more apps FCing on me in the week leading up to the Über-crash. Unfortunately I don't have any more "background" to add than that.
I backed up everything I wanted on the SD card and then formatted that, plus /data, /system /everythingelsethatwasanoptioninCWM. Then did my installs.
FORTUNATELY (knock on wood) I have not had any recurrence of the major issue.

Absolutely perplexing problems since 5.1.1 update. (Verizon SM-P605v)

Device is locked and never been rooted. Took the 5.1.1 update and apps like Netflix and HBO GO fail unerringly after 1-5 minutes of streaming.
Somethings...
-Neither app actually crashes to the desktop. It crashes to the apps main menu.
-Both apps attempt to "redraw" (3-4 times in quick succession) after the player fails, then I can usually reload the video.
I have...
-Cleared data/cache
-uninstall/reinstall the apps
-did a full factory reset
ANY thoughts would be really appreciated. Not having much like finding any resolution here. Thx in advance
I have the same problem. I have flashed the latest firmware with Kies and Odin to make sure there were not issues and still Netflix stops playing as does Youtube, Plex etc...
I have spent around 8 hours trying to find a fix to no avail. I made sure that Display > Smart screen options were disabled. In developer options I checked Force GPU rendering and Turn off hardware overlays. I also tried and unending list of other settings to no avail. Does anyone have any ideas?
Thanks Chris
Khazaad said:
Device is locked and never been rooted. Took the 5.1.1 update and apps like Netflix and HBO GO fail unerringly after 1-5 minutes of streaming.
Somethings...
-Neither app actually crashes to the desktop. It crashes to the apps main menu.
-Both apps attempt to "redraw" (3-4 times in quick succession) after the player fails, then I can usually reload the video.
I have...
-Cleared data/cache
-uninstall/reinstall the apps
-did a full factory reset
ANY thoughts would be really appreciated. Not having much like finding any resolution here. Thx in advance
Click to expand...
Click to collapse
Go in to About Device in Settings. Does your status show "custom?" If it does, remove your SD card and transfer the files on it to your PC. Reformat the card on your Note and afterwards put the files back on it. There's a strange SD card glitch that occasionally causes the system status to show custom when it's not.
BarryH_GEG said:
Go in to About Device in Settings. Does your status show "custom?" If it does, remove your SD card and transfer the files on it to your PC. Reformat the card on your Note and afterwards put the files back on it. There's a strange SD card glitch that occasionally causes the system status to show custom when it's not.
Click to expand...
Click to collapse
No my Device Status is Official. I tried using a different launcher "Google Now" hoping that a more simple launcher might clear things up but no luck. Netflix stops playing after a couple of minutes and youtube pauses. I want to be clear Netflix does not crash it just goes back to the menu where I can hit play again.
This fixed my tablet!
I may have found a fix. At least this fixed the issue for me.
The Back Story: (for you to compare similarities in device errors)
I have been having the same which started after the update. and my tablet has never been rooted either. I chatted with Samsung several times. They acted like this has never happened before and they kept saying it might be a bad wifi antenna. Which sounded like BS since I was able to surf the web and even watch youtube through chrome no problem. If I tried to watch videos on youtube, netflix, vudu it would reset as you mentioned. I even noticed that when I was using Polaris word it would erase everthying I had written randonmly. Samsung also tried to say it could be the app itself. Which I instantly doubted since the apps are made by different companies. I did the factory reset. I even took the tablet to Best Buy to have them do a system re-flash with no luck. I almost sent the tablet to samsung to have them try to fix it, but I had a feeling it was something easy to fix and I could save myself money.
THE FIX:........ I have no clue why this worked. If anyone knows why it worked I sure wouldn't mind hearing your thought!
1. Pop the sim card out.
2. Try playing videos on your apps. (Be sure to check a couple apps) It worked like a charm for me. I dont think I had to reboot to get it to work, but the fix stays after a reboot.
3. What you do not want to do is put the sim card back in because you will have the issue again.
- If you do put the card back in dont worry. You can simply remove it again and it will work again.
One thing to keep in mind.....I stopped my subscription on my verizon data plan. So it doesn't matter to me if the sim card is in. So If you still use Verizon Data plan and this fix worked then you should contact Verizon and let them know whats going on. Maybe you just need a new Sim Card. Like I said I don't know why it worked, but it did. I had data turned off completely so my device shouldn't have been trying to use anything other than wifi.
Please let me know if this works for you as well!
Thanks are always welcome!
****Please keep in mind that anything you try is done so by your own free will and I am in no way liable. ***
Khazaad said:
Device is locked and never been rooted. Took the 5.1.1 update and apps like Netflix and HBO GO fail unerringly after 1-5 minutes of streaming.
Somethings...
-Neither app actually crashes to the desktop. It crashes to the apps main menu.
-Both apps attempt to "redraw" (3-4 times in quick succession) after the player fails, then I can usually reload the video.
I have...
-Cleared data/cache
-uninstall/reinstall the apps
-did a full factory reset
ANY thoughts would be really appreciated. Not having much like finding any resolution here. Thx in advance
Click to expand...
Click to collapse
ceblume83 said:
I may have found a fix. At least this fixed the issue for me.
The Back Story: (for you to compare similarities in device errors)
I have been having the same which started after the update. and my tablet has never been rooted either. I chatted with Samsung several times. They acted like this has never happened before and they kept saying it might be a bad wifi antenna. Which sounded like BS since I was able to surf the web and even watch youtube through chrome no problem. If I tried to watch videos on youtube, netflix, vudu it would reset as you mentioned. I even noticed that when I was using Polaris word it would erase everthying I had written randonmly. Samsung also tried to say it could be the app itself. Which I instantly doubted since the apps are made by different companies. I did the factory reset. I even took the tablet to Best Buy to have them do a system re-flash with no luck. I almost sent the tablet to samsung to have them try to fix it, but I had a feeling it was something easy to fix and I could save myself money.
THE FIX:........ I have no clue why this worked. If anyone knows why it worked I sure wouldn't mind hearing your thought!
1. Pop the sim card out.
2. Try playing videos on your apps. (Be sure to check a couple apps) It worked like a charm for me. I dont think I had to reboot to get it to work, but the fix stays after a reboot.
3. What you do not want to do is put the sim card back in because you will have the issue again.
- If you do put the card back in dont worry. You can simply remove it again and it will work again.
One thing to keep in mind.....I stopped my subscription on my verizon data plan. So it doesn't matter to me if the sim card is in. So If you still use Verizon Data plan and this fix worked then you should contact Verizon and let them know whats going on. Maybe you just need a new Sim Card. Like I said I don't know why it worked, but it did. I had data turned off completely so my device shouldn't have been trying to use anything other than wifi.
Please let me know if this works for you as well!
Thanks are always welcome!
****Please keep in mind that anything you try is done so by your own free will and I am in no way liable. ***
Click to expand...
Click to collapse
It Worked!!!
Thanks very much for the suggestion. As it turns out the tablet came to me with a sim card in it. I never intended on using it with Verizon so I did not look. Once I removed the inactive sim card everything worked great.
Thanks again I really appreciate the help.

It appears I F'ed up

I rooted my Samsung galaxy core prime g-360v using king root and didn't make any backup using titanium or anything since I didn't have enough phone space. Now I was trying to clear up system memory that took 4.5gb of storage for whatever reason. So I messed around a bit and managed to accidentally factory reset my phone.
Now I am apperently stuck in a loop where setup wizard stopped responding after 2slides. It stopped working right after i rooted it. But I dismissed it as no big deal since I wasn't going to factory reset my phone... Until I managed to do so accidentally. Rip all my pr0n but anyways how do fix this. (Note I can get into Odin mode and every that doesn't require me to actually setting up my phone.)
Is there a way I could possibly kill 2 birds with 1 stone since before rooting I didn't want to factory reset cause I didn't want to lose anything. But now the situation I am in, is there a way I can get passed this loop and or possibly reduce the size of the system memory.
Qpò0
Inviato dal mio SM-G935F utilizzando Tapatalk
Just to make certain, you were deleting system apps (Verizon/Samsung bloatware presumably)? Three things:
1. Don't do that.
2. Your phone's system partition is a set size, and deleting stuff won't free up any space that you can use for other things.
3. Once you delete something from the system partition, it's gone. Doing a factory reset won't put it back, because all doing a factory reset does is delete the data, storage, and cache partitions, leaving the system partition (which is what boots when you do a factory partition) untouched. When something's gone, it's gone.
I think your only option is to take it in and pretend like it's defective. Assuming King Root doesn't trip KNOX.
Next time, do your reading and research, and ASK FIRST! Trust me, we'd rather you pester us with what might seem like silly questions than have you screw up your device. If it sounds like I'm scolding you, I assure you I'm not. Because I did basically the same thing with my first rooted phone. Got too clever (not as clever as I thought I was), and tried reinstalling the Play Store because I was getting install errors. Play Store would crash immediately. So I did a factory reset, and BAM, no Play Store. I eventually realized how to fix it (and by eventually, I mean on the way home after getting a replacement ordered at the store). We all do dumb things.
How are you finding the Core Prime, apart from this mishap? I'm kinda sorta contemplating getting one from T-Mobile (but not yet) since we're supposedly getting Band 12 here some time this year, and my current internet "mule" (USB and wifi tethering) doesn't have Band 12.
Planterz said:
Just to make certain, you were deleting system apps (Verizon/Samsung bloatware presumably)? Three things:
1. Don't do that.
2. Your phone's system partition is a set size, and deleting stuff won't free up any space that you can use for other things.
3. Once you delete something from the system partition, it's gone. Doing a factory reset won't put it back, because all doing a factory reset does is delete the data, storage, and cache partitions, leaving the system partition (which is what boots when you do a factory partition) untouched. When something's gone, it's gone.
I think your only option is to take it in and pretend like it's defective. Assuming King Root doesn't trip KNOX.
Next time, do your reading and research, and ASK FIRST! Trust me, we'd rather you pester us with what might seem like silly questions than have you screw up your device. If it sounds like I'm scolding you, I assure you I'm not. Because I did basically the same thing with my first rooted phone. Got too clever (not as clever as I thought I was), and tried reinstalling the Play Store because I was getting install errors. Play Store would crash immediately. So I did a factory reset, and BAM, no Play Store. I eventually realized how to fix it (and by eventually, I mean on the way home after getting a replacement ordered at the store). We all do dumb things.
How are you finding the Core Prime, apart from this mishap? I'm kinda sorta contemplating getting one from T-Mobile (but not yet) since we're supposedly getting Band 12 here some time this year, and my current internet "mule" (USB and wifi tethering) doesn't have Band 12.
Click to expand...
Click to collapse
Ok so like what should I do? I think if I can either get setup wizard fixed or like should I use a different ROM. If so would it take more system memory? Also how would I allocate the memory rather than Delete it all.
Also I fairly like my galexy core not a bad price for it and it basically does everything I need it to just the only problem is the low memory.
uhhh how do i flash a rom like Cyanogen
(Edit:attempted to try to flash a ROM almost f'ed my computer...)

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