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Greetings people!
Yesterday I got this message while booting up my TP (latest official ROM):
"The device is unable to boot because either you have turned off the device incorrectly or tried to install an application from untrusted source. Press END to reset your device or press any other button to cancel. This operation will delete all your personal data and restore the device to its factory default settings"
However apart from that message, phone works flawlessly without any noticable change in speed or stability! The only apparent problem is that it takes a while longer (about 10 seconds) to boot up because of that message. I tried a couple of backups, problem was solved at first, but returned later...
I do take daily backups, but since I hardly monitor my phone when I reset it, this problem could have been caused by an app or reg entry a while ago... and searching for the appropriate backup will be a pain in the ass.
Since there's no change in speed or stability, do you think it would be wise to keep using the phone as is, or is it possible this would cause further problems down the road?
Any other way to troubleshoot it (at least to find the program that's causing this) other than a hard reset?
Edit: couldn't wait so I reverted to a week-old backup, installed back most of my applications, and it seems to be fixed (for now)
Update! I just tried a new SD to try XDAndroid, and guess what, the error disappeared!
So there must be a program I had installed in the storage card, possibly trying to start a service or something on every reset... and failing.
Is there a way to troubleshoot this? Maybe through SKTools or anything similar? I have a ton of apps installed into storage card and it will be a pain in the back cover to try by trial-and-error.
Thank you in advance
edit: inserted my old storage card again, error did not appear, problem solved! At least for now
Still if anyone knows how to troubleshoot this, please let me know
Update: Seems this error occurs every time I use SPB backup.
Yesterday, after a scheduled backup, the error came back. To troubleshoot this, I removed the SD card, did a soft reset, the error was gone! I took another manual backup, and again, the error came back.
So there must be something happening with SPB Backup and my SD card. Probably messing with files on the SD, or the driver or whatever (no idea there, I'm a total noob when it comes to software).
Moved the issue to the SPB forum
I have this message to, but I have never used SPB Backup
Well, in my case, it was obviously something tampering with the SD card (even if not SPB backup, something else)
Have you tried rebooting your phone with the SD card taken off? I just wait till it boots normally, and then insert it back. Works for me every time.
If that still happens, that probably means whatever is causing the problem is in your main memory.
akpidis said:
Well, in my case, it was obviously something tampering with the SD card (even if not SPB backup, something else)
Have you tried rebooting your phone with the SD card taken off? I just wait till it boots normally, and then insert it back. Works for me every time.
If that still happens, that probably means whatever is causing the problem is in your main memory.
Click to expand...
Click to collapse
Well I tried that just to see what would happen and I did not get the error message. So it is something on the SD card, but booting without it is not an option for me as I have several boot-start apps that are housed on it.
Perhaps one of those apps is broken?
As far as my case goes, I kept on using it for three months after the error appeared, without noticing any lag or issues at all. The only downside was that it took me three minutes to boot up, something I got used to.
If that's no big deal for you, I'd suggest you just leave it as it is for now, and check for lagging or specific applications failing (maybe one of them will be the app that's causing the problem?). If nothing happens down the road I think it could be safe to leave it as it is.
Now, if you can't stand this, I guess the only practical solution would be a hard reset. You can always play around with removing/reinstalling those apps you mention (or even better, installing them in the phone's memory) to check if and which one is broken, but I can understand that this not only will be a huge burden, but you may come to the conclusion that no specific app is causing this and something went south in the OS.
Personally the only apps which include a boot-up service I have installed into my SD are Football Monitor and PocketWeather. I tried removing both of them them back when I first had that issue, it didn't work...
Sorry I couldn't help more :/
so im having an issues with the phone app on my inspire. im currently running Android Revolution 5.1.10 with radio 12.54.60.25_26.09.04.11_M2 with matching RIL.
When i try to place a call when inside of the app and clicking on the person that i want to call it will go to the dialing screen and after about three seconds the phone will beep and it will not complete the call. almost as if the call is dropped. i end up repeating the process about three or four times before it actually goes through and i hear ringing. i also intermittently have problems sending text messages. and both of these problems seem to happen at the same time but there is no set schedule for when they will actually happen. im starting to think it might be the radio im using(which is the one recommended on the ARHD thread) but i don't want to re-flash the radio if that's not the issue.
Im also having a problem where after reboots some of my app icons will not show up and it will not show the icon picture meant for it. it will just show the default android icon. ive found that unmounting my sd card and remounting it will fix the issue but it always happens again after i reboot it. The curious thing about this is that i dont have any of my apps installed on the SD card but it seems as if the icon picture is stored on the SD card somewhere and then not getting loaded properly after reboot.
Does anyone have any idea on these two issues? any help would be greatly appreciated.
I have had a very similar problem with my Inspire 4g. From who I have talked to with AT&T it seems to be a network issue in some areas that are using the towers that were, at one time, cingular towers. They have told me it should be fixed in the next couple of months.
thanks for the quick reply! .. i guess i will just wait it out for now.
No problem. I know it's pretty unfortunate that their network still has so many flaws in them. Perhaps if the government would allow the take over of T-Mobile we could see better coverage and network reliability in the near future!
beredis said:
No problem. I know it's pretty unfortunate that their network still has so many flaws in them. Perhaps if the government would allow the take over of T-Mobile we could see better coverage and network reliability in the near future!
Click to expand...
Click to collapse
i sure hope so.
Zesty01 said:
so im having an issues with the phone app on my inspire. im currently running Android Revolution 5.1.10 with radio 12.54.60.25_26.09.04.11_M2 with matching RIL.
When i try to place a call when inside of the app and clicking on the person that i want to call it will go to the dialing screen and after about three seconds the phone will beep and it will not complete the call. almost as if the call is dropped. i end up repeating the process about three or four times before it actually goes through and i hear ringing. i also intermittently have problems sending text messages. and both of these problems seem to happen at the same time but there is no set schedule for when they will actually happen. im starting to think it might be the radio im using(which is the one recommended on the ARHD thread) but i don't want to re-flash the radio if that's not the issue.
Im also having a problem where after reboots some of my app icons will not show up and it will not show the icon picture meant for it. it will just show the default android icon. ive found that unmounting my sd card and remounting it will fix the issue but it always happens again after i reboot it. The curious thing about this is that i dont have any of my apps installed on the SD card but it seems as if the icon picture is stored on the SD card somewhere and then not getting loaded properly after reboot.
Does anyone have any idea on these two issues? any help would be greatly appreciated.
Click to expand...
Click to collapse
In regards to your icons, the problematic apps are on the phones internal storage or on your SD card?
Scott_S said:
In regards to your icons, the problematic apps are on the phones internal storage or on your SD card?
Click to expand...
Click to collapse
the problematic apps are on my internal storage but it seems like they are somehow linked to the SD card? its honestly very random and its only certain apps but i checked over and over again to make sure they werent on the sd
Zesty01 said:
the problematic apps are on my internal storage but it seems like they are somehow linked to the SD card? its honestly very random and its only certain apps but i checked over and over again to make sure they werent on the sd
Click to expand...
Click to collapse
Hmmm. I know it's a known issue with sense-based roms, that if apps are on the SD, and in a folder, when you reboot, their icons will be the white/green generic. Changing the skin to something else and then changing it back to your preferred skin makes them reappear.
If it is happening to you with apps on internal storage and not in folders, then maybe a full wipe and a reflash?
Have you restored anything from a previous ROM using titanium backup? That can also cause weird things to happen.
Scott_S said:
Hmmm. I know it's a known issue with sense-based roms, that if apps are on the SD, and in a folder, when you reboot, their icons will be the white/green generic. Changing the skin to something else and then changing it back to your preferred skin makes them reappear.
If it is happening to you with apps on internal storage and not in folders, then maybe a full wipe and a reflash?
Have you restored anything from a previous ROM using titanium backup? That can also cause weird things to happen.
Click to expand...
Click to collapse
i may have to try a full wipe and and reflash then, and then reflash my radio and RIL. i havent restored anything from titanium backup BECAUSE of the problems it causes when you do. i learned that lessen about 90 flashes ago the only thing that i can imagine might be causing it is if somehow the apps actually ARE on the SD and im just dumb. i should add that i didnt perform a full wipe when upgrading from ARHD 10.1.9 to ARHD 10.1.10 but i just downloaded 10.1.11 and i think im going to do a clean install. unless you have any other roms that you can recomend that i might be better off with? i like a close to stock look but i also want the Unity O/C deamon. and no Sense 3.0.
Zesty01 said:
i may have to try a full wipe and and reflash then, and then reflash my radio and RIL. i havent restored anything from titanium backup BECAUSE of the problems it causes when you do. i learned that lessen about 90 flashes ago the only thing that i can imagine might be causing it is if somehow the apps actually ARE on the SD and im just dumb. i should add that i didnt perform a full wipe when upgrading from ARHD 10.1.9 to ARHD 10.1.10 but i just downloaded 10.1.11 and i think im going to do a clean install. unless you have any other roms that you can recomend that i might be better off with? i like a close to stock look but i also want the Unity O/C deamon. and no Sense 3.0.
Click to expand...
Click to collapse
Well, by the looks of it, you're well aware of the virtues of clean installs, so you might as well go with what you're already working with and do the clean install of 10.1.1, and see how that pans out.
I've been running inspired ace for so long, and everything just works, and I don't feel like screwing it up atm, lol, so I can't offer much along the lines of alternative recommendations.
Scott_S said:
Well, by the looks of it, you're well aware of the virtues of clean installs, so you might as well go with what you're already working with and do the clean install of 10.1.1, and see how that pans out.
I've been running inspired ace for so long, and everything just works, and I don't feel like screwing it up atm, lol, so I can't offer much along the lines of alternative recommendations.
Click to expand...
Click to collapse
i really appreciate you and everyone else working with me on this one!! and yes i like to think that i know what im doing but nobody is perfect. its decided then. clean install coming right up. lol.
Zesty01 said:
i really appreciate you and everyone else working with me on this one!! and yes i like to think that i know what im doing but nobody is perfect. its decided then. clean install coming right up. lol.
Click to expand...
Click to collapse
I just wanted to give everyone and update and say that I ended up performing a full wipe on my phone and reinstalling Android revolution 10.1.11 with matching radio and RIL. After the initial setup and putting all of my stuff back on I realized that I was having the same issue with calling. I then went to my installed apps and noticed that I had the call delay patch app installed, uninstalled it and rebooted the phone . Phone is now functioning better than ever ! For now at least lol
Zesty01 said:
I just wanted to give everyone and update and say that I ended up performing a full wipe on my phone and reinstalling Android revolution 10.1.11 with matching radio and RIL. After the initial setup and putting all of my stuff back on I realized that I was having the same issue with calling. I then went to my installed apps and noticed that I had the call delay patch app installed, uninstalled it and rebooted the phone . Phone is now functioning better than ever ! For now at least lol
Click to expand...
Click to collapse
Glad to hear it. Another Android Miracle!
Thanks for posting back, I for one like to see how people get things resolved, and it's good for future visitors with similar issues to see how someone worked it out.
I am having a very annoying problem with my Rogers I727R S2 phone on ICS stock.
The problem started to increase in frequency to become a real pain.
My phone would suddenly freeze and stop responding to screen touches for a bit, sometimes as long as 2 minutes, before bouncing back. When it comes back, it initializes as if it is restarting, so I would feel a vibration, lose all open applications and see icons start appearing on notification bar one by one. The media scanner would start working and software installed on SD card start appearing.
The problem happens spontaneously and out of the blue. It was occurring at less intensity on gingerbread before upgrading to ICS. After upgrading, it was not that frequent until only recently.
I noticed the problem goes away when I remove the SD card or when I am on flight mode with no Wi-Fi. I changed the SD card but this did not help. Connecting from home or work does not differ, so a problem with Wi-Fi would be ruled out. I once had a problem with home Wi-Fi when somehow the router’s DNS was not resolving, when this problem of mine was at its prime, and my phone was rendered unusable as it only takes couple of minutes before acting up.
I spent quite long time searching for an answer and so far no luck
I just placed a video illustration of the problem, and hope to get feedback on even where to head.
watch?v=akS59vFfIAI
raymonko said:
I am having a very annoying problem with my Rogers I727R S2 phone on ICS stock.
The problem started to increase in frequency to become a real pain.
My phone would suddenly freeze and stop responding to screen touches for a bit, sometimes as long as 2 minutes, before bouncing back. When it comes back, it initializes as if it is restarting, so I would feel a vibration, lose all open applications and see icons start appearing on notification bar one by one. The media scanner would start working and software installed on SD card start appearing.
The problem happens spontaneously and out of the blue. It was occurring at less intensity on gingerbread before upgrading to ICS. After upgrading, it was not that frequent until only recently.
I noticed the problem goes away when I remove the SD card or when I am on flight mode with no Wi-Fi. I changed the SD card but this did not help. Connecting from home or work does not differ, so a problem with Wi-Fi would be ruled out. I once had a problem with home Wi-Fi when somehow the router’s DNS was not resolving, when this problem of mine was at its prime, and my phone was rendered unusable as it only takes couple of minutes before acting up.
I spent quite long time searching for an answer and so far no luck
I just placed a video illustration of the problem, and hope to get feedback on even where to head.
watch?v=akS59vFfIAI
Click to expand...
Click to collapse
Try a different launcher.
the only way to troubleshoot is to start from scratch, read my 2nd link in my sig to restore to stock ics, reset within the recovery when odin finishes flashing, also keep out your sdcard out just to make sure your sdcard or its slot is not the problem. if still having probs its hardware failure, should still be under warranty
odeccacccp said:
Try a different launcher.
Click to expand...
Click to collapse
For reference, a different launcher did not do it
vincom said:
the only way to troubleshoot is to start from scratch, read my 2nd link in my sig to restore to stock ics, reset within the recovery when odin finishes flashing, also keep out your sdcard out just to make sure your sdcard or its slot is not the problem. if still having probs its hardware failure, should still be under warranty
Click to expand...
Click to collapse
I went through your instructions restoring to stock ICS (which did not wipe my data as I thought it would). This did not help though, and the problem persisted. After that I decided to a hard factory reset. This appears to have done the job and my phone was working very smoothly.
Because my phone is rooted, I restored to the buggy stock again using CWM in hope to be able to figure out how to my migrate my purchased software, data and settings after hard reset. I wonder if there is a way to preserve important files even with replacing systems. I want to hard reset again but I keep my important information
raymonko said:
I went through your instructions restoring to stock ICS (which did not wipe my data as I thought it would). This did not help though, and the problem persisted. After that I decided to a hard factory reset. This appears to have done the job and my phone was working very smoothly.
Because my phone is rooted, I restored to the buggy stock again using CWM in hope to be able to figure out how to my migrate my purchased software, data and settings after hard reset. I wonder if there is a way to preserve important files even with replacing systems. I want to hard reset again but I keep my important information
Click to expand...
Click to collapse
after restoring stock perform a reset in the recovery, if old data is still there after reset its a hw defect in the nand
edit: reread your post so nm what i just posted, use titu or other backup software
Hey gang -
Yesterday at home I pulled my phone out of my pocket and it was at the "touch the Android to begin" (!) screen. But it was still connected to my WiFi... And I was confused.
Rather than do that, I reset the phone, wiped Davlik cache and Fixed Permissions (took a long time!), then rebooted.
That sort of worked, but a LOT of my apps are crashing on start, and others are missing altogether. Even when I re-download them and re-install them, they don't work.
What's the way-ahead here? Am I stuck doing a factory reset? Or even formatting the SD card?
Thanks in advance.
When things get that fouled up, a clean install over a freshly formatted microSD is probably the best thing to do. You might be able to get away with restoring from a "nandroid" backup from before things started going bad, but "Your mileage may vary."
jeffsf said:
When things get that fouled up, a clean install over a freshly formatted microSD is probably the best thing to do. You might be able to get away with restoring from a "nandroid" backup from before things started going bad, but "Your mileage may vary."
Click to expand...
Click to collapse
Okay, thanks!
Anything else on the SD card I should back up besides DCIM / Media-> Ringtones/MP3s / "ui" / TitaniumBackup?
(Got about an hour while this stuff goes off to my HD...)
Hoo! Thought I effed myself for a sec - from CWM I was wiping all partitions... including /sdcard.
Then I realized... $#¡+... my ROM is on there!
Fortunately CWM has the "mount USB storage" option.
*whew!*
I was going to add format the sdcard from the phone. But you did that. Typically when what happened to you would happen to me it would be from some app updating and for whatever reason got corrupted during install and fouled the phone up. If you use TiB I highly suggest setting a automated task to back up your TiB backups to drop box, google drive or box.net. Then in these situations you have a recent TiB to fall back on.
JaimeZX said:
Hey gang -
Yesterday at home I pulled my phone out of my pocket and it was at the "touch the Android to begin" (!) screen. But it was still connected to my WiFi... And I was confused.[...]...a LOT of my apps are crashing on start, and others are missing altogether. Even when I re-download them and re-install them, they don't work.
Click to expand...
Click to collapse
Hi JaimeZX,
I am curious if you have recently rooted, flashed to stock, or installed the VB or Basic w/a twist kernel? I am running the exact same setup as you list (minus the modem) and this *exact* same scenario happened to me on the exact same day. March 12th, at about 10pm.
Detail as much information as you can, I've had many problems since flashing back to stock, formatting the SD, wiping everything multiple times, and re-installing Valhalla Black, Basic w/a Twist and all fresh apps d/l'd from the market. I'm on multiple attempts to stabilize the device and have questioned whether or not there is some issue with either the Rom or the Kernel. Perhaps there is an issue with the stock packages, or the USB driver ghosts (I've deleted all USB assigns at all ports and reinstalled for device detection in Heimdall). Hopefully we can get a good list of information to help us fix an issue that is apparently quite catastrophic (in that /data seems to corrupt) and save others from a future headache.
I have searched the dev threads to no avail, and as a general rule it seems that if problems are brought up they are usually met with "try flashing back to stock," "gremlins," "no one else is having problem 'X'," etc. even in cases of users with multiple complaints of the same issue. Both the DSP Sound force close upon EQ preset select and the issue that some had with the Messages, Phone Dialer, Search, Call Logs closing to homescreen are issues that I've seen this with. I believe this is a real issue, and I need to get it fixed without wasting time on messaging replies to anyone advising "try this," "Try that," etc.
My hope is that between the two of us we can address any of the common responses from developers before taking the issue to them and reporting it. I personally cannot today get my phone to boot without freezing (after boot cycle completes - not bootlooping or freezing during the bootleader seq) and am currently attempting to get into d'l mode without much luck.
When this happened to me on Tuesday night I was able to reboot to recovery, reflash the final-fixed.zip first without wiping data (which failed-/data is corrupted somehow here) and then *with* wipe/data and it booted, ran fine, so I then re-flashed BasicWithaTwist Kernel and was fine until late last night again.
I had been using the phone for some fairly constant web searching and the screen went black, appeared to soft reboot, and then froze. I pulled the battery, waited a few mins, reinstalled battery, once again, Freeze after boot.
No indication that an app crashes, phone just completely freezes, remains screen on, capkeys lit, power button does not respond, nor do softkeys or touchscreen. Makes it though the scan device and scan SD processes *sometimes* and other times freezes before it completes them.
I pulled the both the SD and the SIM and booted up, same issue, though it makes it through the scan device processes everytime since it's not scanning 18gb of data on an SD. This tells me it is not SD or SIM related, and is most likely software related, either ROM or Kernel. I've also ruled out the possibility of an old app/data package by reformatting the SD (long format - wipe all containers to "o,") let Android rebuild menu structure on SD, redownloaded a short list of commonly used apps and installed fresh - *NO* TiBackup apps were restored and the actual backup folder was not replaced to the SD after flashing.
I've tried both the Odin (Fb KJ6 back to stock) and the one click (lumin's tutorial) back to stock. Checked the download of Final-Fixed, MD5 checksum is correct. Cannot find MD5 on the sms-T959V-KJ6-antsvx.v1.1.3.zip file. Doesn't seem to be listed on Anton's github site, perhaps I don't know how to find it there. That is the only puzzle piece I haven't double checked.
All for now, looking forward to yours or anyone's replies or suggestions for anything I may be overlooking. Thanks.
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---------- Post added at 11:19 AM ---------- Previous post was at 11:12 AM ----------
devlinandersen said:
Hi JaimeZX,
... I've had many problems since flashing back to stock, formatting the SD, wiping everything multiple times, and re-installing Valhalla Black, Basic w/a Twist and all fresh apps d/l'd from the market. I'm on multiple attempts to stabilize the device and have questioned whether or not there is some issue with either the Rom or the Kernel....
0
Click to expand...
Click to collapse
I should add that I have been on Valhalla Black Edition since it was in beta and have been quite happy with it. I only did a back to stock flash to try to (one more time) see if I could get a cooperative DSP sound manager. No such luck, and now a few headaches, and this issue on Tuesday coupled with yours in the exact same timeframe...I'm just thinking there is a problem somewhere in the chain of attack and hope to find it with the help of others.
Also, phone freezes after boot, needless to say, I'm not able to run a logcat.
devlinandersen said:
No indication that an app crashes
[...]
Also, phone freezes after boot, needless to say, I'm not able to run a logcat.
Click to expand...
Click to collapse
Try running logcat > /sdcard/some_file and cat /proc/kmsg > /sdcard/some_other_file so you have a capture of both the Android logs as well as the kernel logs. If you're not comfortable with command-line work, aLogrec should be able to at least help with the Android logs.
Given the number of people successfully running stock and custom ROMs on this device with stability, it either is going to be a hardware problem with your phone, corruption of a file system, or some app or combination of apps you are running, not a "dev" issue. Without logs, it is going to be nearly impossible to differentiate between the causes.
jeffsf said:
Try running logcat > /sdcard/some_file and cat /proc/kmsg > /sdcard/some_other_file so you have a capture of both the Android logs as well as the kernel logs. If you're not comfortable with command-line work, aLogrec should be able to at least help with the Android logs.
Click to expand...
Click to collapse
I will try in a bit, collecting files for another fresh install, different ROM.
jeffsf said:
Given the number of people successfully running stock and custom ROMs on this device with stability, it either is going to be a hardware problem with your phone, corruption of a file system, or some app or combination of apps you are running, not a "dev" issue. Without logs, it is going to be nearly impossible to differentiate between the causes.
Click to expand...
Click to collapse
This is false logic and is just what I was trying to avoid. I will attempt to explain to hopefully help build a stronger environment that is conducive to problem solving. It still very well could be a dev issue if say, a certain ROM or Kernel begins to wrestle with an app that has recently updated. Is it the apps or the rom's fault? Maybe it is a seldom used feature of an app that just missed all the users testing until now, it's well within the realm of possibilities and would just like to see helpful comments (such as the first portion directly above) to help solve issues. Truth is, I don't know *what* is wrong and neither do you, so a focus on constructive commentary would just help everyone out.
Logs or it didn't happen.
Update...
After a factory reset/data wipe, wipe cache, wipe dalvik cache I had to let the battery charge for a bit. Came back and decided to just try to boot phone, still freezes after boot sequence. I decide that I will flash a different kernel and a different ROM in order to see if I can make a difference. Before flashing Blastoff v2.5 Kernel I decided to factory wipe/data wipe, wipe cache and dalvik again...I am not sure if this is news, but when doing the Dalvik cache wipe in CWM it returned no result, perhaps because I had previously performed and is empty, but I thought it strange that there was *no* communication that it was already empty/wiped, etc.
Installed Blastoff v2.5 and was able to boot without freezing. Something else was damaged with the Rom as well, would not load home screen, only had pulldown menu. Rebooted to Recovery and flashed Unnamed RC-2.zip and have been charging the battery, talking on the phone and reinstalling apps from market.
Same error happened twice to me and once with Jaime. Both of us on VB and Basic+Twist. After installing new kernel i'd point towards kernel. Also uninstalled DSP and installed voodoo sound on VB, but had that on previous version as well. If I had to start somewhere, I'd start right around there.
Hope this helps, will provide logs from SD backup I made before reflash of new kernel/rom. Gotta run. Adios...
-devil.
I had to get my phone going today, it appears to be working without freezing, though on this new app the phone dialer/phone caller force closes on outgoing calls (I am only mentioning here, I will visit the Q&A for the ROM if I need assistance). Unfortunately I was unable to replicate the problem without flashing back to my previous nandroid. I have it saved and given some time I will do my due diligence and get a logcat **if** Jaime doesn't do it before me...because I kinda have a feeling that something was updated in the market on Tuesday evening that is now fighting with the kernel somehow. But again...I didn't run a logcat so it's not even happening...yet...
...to be continued...
Devlin - sorry for the delayed reply.
I did notice that I'd had more and more apps FCing on me in the week leading up to the Über-crash. Unfortunately I don't have any more "background" to add than that.
I backed up everything I wanted on the SD card and then formatted that, plus /data, /system /everythingelsethatwasanoptioninCWM. Then did my installs.
FORTUNATELY (knock on wood) I have not had any recurrence of the major issue.
Hi, I have a samsung galaxy tab s2 the 9.7 inches one, but lately some apps have been crashing or having errors, chrome for example throws that snap somethjng wrong, perfect viewer sometimes gets stuck on an image and I cant chnge it, but all menus work, several apps keep crashing as well.
I have it with official firmware, never touched it, its rooted with magisk since before the problems started, apps that use root are file explorer, vanced manger and an app to disable some samsung bloatware.
I dont know how to troubleshoot android, on pc I would check memory and hdds, but theres nothing lkke that kn android that I could find.
I think it could be memory or storage, but everything Ive downloaded or copied/moved hasnt have any problems or errors. Or something is corrupted in the system, or I dont know what else or how to check.
What would you recommend to fix it? Hopefully starting with less drastic, as in less data loss, factory reset, flashing an original rom or somethjng.
The device is aSamsung galaxy tab s2 9.7 with android 7 with lean launcher.
All help is appreciated.
I believe this were an common issue for Android 7 and below !
and you have an old device and android which I believe it's no longer supported by the most of developers.
try to flash any custome roms & kernels if available.
If apps are randomly crashing then the reason might be it's caused by an update of Google's tool called Android System WebView.
Abdullah.Csit said:
I believe this were an common issue for Android 7 and below !
and you have an old device and android which I believe it's no longer supported by the most of developers.
try to flash any custome roms & kernels if available.
Click to expand...
Click to collapse
But it hasnt happened before until now, what would it fix using a custom rom instead of the original?
jwoegerbauer said:
If apps are randomly crashing then the reason might be it's caused by an update of Google's tool called Android System WebView.
Click to expand...
Click to collapse
I had that problem with my phone, my tablet never got that update.
Thanks
Clear system cache...
Wiped dalvik and system cache, but still having the same problems.
Thanks
totopesce said:
Wiped dalvik and system cache, but still having the same problems.
Thanks
Click to expand...
Click to collapse
Try using the stock launcher.
See what apks are running and cached right when this happens is it may give you a clue.
I would completely backup all critical data now.
Android is normally very stable.
Scan with Malwarebytes. If you can't find the root cause, suspect a virus, rootkit etc.
This is rare but can happen.
Karma Firewall can help you to see what's accessing what and how often. It uses almost no battery or resources, freeware, adfree, a near perfect little app.
Cant remove lean launcher it gets stuck in android is starting and it doesnt let me change to stock, installed nova just to check if it was lean and still the same problems.
Installed malwarebytes, had to run the scan several times cause it kept crashing, it completed and it didnt find anything.
Installed karma firewall and will see if I find anything.
Thanks
totopesce said:
Cant remove lean launcher it gets stuck in android is starting and it doesnt let me change to stock, installed nova just to check if it was lean and still the same problems.
Installed malwarebytes, had to run the scan several times cause it kept crashing, it completed and it didnt find anything.
Installed karma firewall and will see if I find anything.
Thanks
Click to expand...
Click to collapse
Figure out how to get the stock launcher back.
Any 3rd party app you can't uninstall is already malware. Check Device Administrators to see if it's registered there. Nova is no saint either.
If you can't resolve it error on the side of caution that it is malware and nuke it. Sometimes you never find out which one it was... getting rid of it is all that matters.
Sorry, what I meant was that after uninstalling it it got stuck in androiid is starting, somehow I lost the stock launcher, so it got stuck with no launcher. Found the launcher that came stock, installed it and uninstalled the other 2.
Apps are still crashing, I deleted all apps that I dont really use.
totopesce said:
Sorry, what I meant was that after uninstalling it it got stuck in androiid is starting, somehow I lost the stock launcher, so it got stuck with no launcher. Found the launcher that came stock, installed it and uninstalled the other 2.
Apps are still crashing, I deleted all apps that I dont really use.
Click to expand...
Click to collapse
Lol, that can crash it for sure.
See if you can find a common apk between the effected apps. Any recent system app updates?
New or uninstalled apps?
A system apk may have gotten corrupted.
Android is pretty good compared to Windows when uninstalling apps but occasionally a poorly designed app will screw it up.
It's just about factory reset time or your equivalent.
If it an old load that's probably best anyway.
I haven't reloaded in almost a year but I'm ready to go at any time.
Takes me about 2 hours to get it back within 99%. All the data I need for a full restore is on my SD card otherwise it would an additional 6-8 hours to restore the SD card data as well.
If you don't have a complete reload plan that saves all your critical data no matter what, implement one now before you get burnt.
Those stories are too common here
Dont remember when it started, cause at first it was one app from a github that was having problems, then yesterday magisk started and when I got that working it all when to hell.
The app that I use most has a backup/restore file that I saved on my sd, what do you use to backup/restore?
I would think that some backup solution could bring the problem back or am I mistaken, like if you fully restore something corrupted it should still be corrupted?
A factory reset could be corrupted as well? I mean after a factory reset, assuming its software, could it still have the same problems?
Though I dont really have any critical data on the tablet its mostly for browsing, youtube and reading comics. Still its a bother to re configure everything xD. IIRC I think its only been factory reset once.
Thanks.
It's unlikely the factory reload image is corrupted.
The current one your using likely is.
Other than apps that allow you to back them up like Poweramp or perhaps bookmarks, most app data I would write off just in case that was connected to the current issues.
None of my database is on internal memory except DCIM and downloads (both I back it up at least monthly). Critical apps like Poweramp are backed up on the SD card as export backup files.
The Poweramp setup would literally take a week to recreate. Most apps you can throw together rather easily.
All the SD card data is then again backed up at least twice to other separate drives.
I will try Samsung Smart Switch to restore home settings and see how it does on the next reset.
If you issues are of unknown origins being conservative about what you allow on the new load could save you more time in the long run.
If you unintentionally import corrupted data you'll end up doing it over again.
Or do so if the reload time isn't that great and is an easy write off for you.
Fun times... especially if the reload doesn't fix it
Did a factory reset and problem solved, took me less time than I thought to get my most used apps ready to go.
Thanks for the help.
totopesce said:
Did a factory reset and problem solved, took me less time than I thought to get my most used apps ready to go.
Thanks for the help.
Click to expand...
Click to collapse
Yay! Success!
And a minty fresh OS load.
Load apps and especially updates over time to see if one these were the cause.
Forced reloads are rare but they happen usually caused by a rogue app screwing up boot or a malware infection. Otherwise you can usually track down the root cause which is preferable to avoid it from happening again.
Lazy techs misuse factory reset a lot
Will do that, install apps just as I need them and try not to instal a bunch at once.
I had a problem with an sd card and sent it to samsung, they did just that factory reset it and gave it back with the same problem, and they dont even let you know so you can back your stuff up, just lucky it was fairly new at the time and I had the sd card with me.
totopesce said:
Will do that, install apps just as I need them and try not to instal a bunch at once.
I had a problem with an sd card and sent it to samsung, they did just that factory reset it and gave it back with the same problem, and they dont even let you know so you can back your stuff up, just lucky it was fairly new at the time and I had the sd card with me.
Click to expand...
Click to collapse
Sammy tech support sucks.
I'm using the Lexar .5 tb V30 card, just format in phone and it's good to go. Zero issues for $64.
Been using it for over a year now. Play movies and music from it all the time from it flawlessly.
Been using Lexar flash cards for over 15 years and all cards are still functional. No failures or card related issues at all. I like that brand a lot.