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$25 via Paypal to 1st person who helps me reset/wipe my fingerprint settings

For background, see this thread:
http://forum.xda-developers.com/note-4/help/bad-suprise-fingerprint-scanner-twrp-t2933878
And my post:
http://forum.xda-developers.com/showpost.php?p=57807973&postcount=15
The device is a Note Edge, but it seems to affect all Samsung phones w/ fingerprint sensor, S5, Note 4, and Edge.
I did a full TWRP Nandroid. The setup had fingerprints registered and used as screen lock. After restore, the fingerprints/backup (alternate) password no longer works.
I was able to unlock the phone using Android Device Manager, so I was able to switch the screen lock to pattern. At this point, I am unable to clear the 3 fingerprints that are registered. Mind you, I know the correct backup password, it's just that the phone keeps telling me that it is incorrect. It also does not accept any of my registered fingerprints. Because of this, I am unable to delete/unregister those fingerprints/password.
I do not want to hard reset and start over. TiBu backup/restore is not good enough, too many other settings to redo. This is why I'm offering $25 to the first person who helps me successfully wipe the registered fingerprints/backup password.
Observations: A hard reset (clearing /data) in fact solves the problem. This tells me that the info is stored in /data somewhere.
I tried a hard reset, register my fingerprints, and restored /data. Same problem. This also confirms that whatever is in /data can be removed to fix this problem.
I tried to delete the cache for fingerprint, no joy. I deleted data/data/com.android.samsung.fingerprint files (db, etc.), no joy.
Please help.... Thanks.

bump. I will offer another $25 for a solution other than hard reset. I can't access private mode where I have photos that need to be moved to a new rom

Hi,
I don't know if I can help you guys, but I can try guiding somewhere, send me a PM with your email so that I we can use Google Hangouts for a better way of me seeing the /data structure for your device.
I've checked one of the threads and it seems there's a "Fingerprints" apps, that cannot have its data cleared, however maybe you can try backing up the app with Titanium Backup and then trying to recover only the app. Just a random idea.
All the best,
~Lord

Me too same problem. Can t delete fingerprints stored.

Suggest to make you sign in to find my phone and follow steps to erase all data on your mobile using your google account! Thank you for the $25 just keep it! To help good and nice was my concerned!

Wow... a thread back from the dead...
Regarding the problem I described in the original post, here is the solution.
For those who are lazy:
freeza said:
In recovery, navigate to /data/validity/ and delete "template.db"
This won't remove the lock screen setting so upon reboot the lock screen will still think you're using fingerprint... But your backup password will work
Click to expand...
Click to collapse
For the password, you can use Android Device Manager to wipe it. Be sure to thank freeza.

Thanks,
But i've no problem with lock screen (set by pin).
I've only stored fingerprints that aren t recognised anymore. And neither password. Think been an anomaly when changed ROM, even with usual wipes.
So I am definitely trying to ERASE stored fingerprints.

Thanks and hope you share it how if your mobile is fine and clear to have an information for better solutions! =-O

mxter said:
I've only stored fingerprints that aren t recognised anymore.
So I am definitely trying to ERASE stored fingerprints.
Click to expand...
Click to collapse
The link and solution I provided on post #6 in fact wipes the stored fingerprints.
[email protected] said:
Thanks and hope you share it how if your mobile is fine and clear to have an information for better solutions! =-O
Click to expand...
Click to collapse
I like to think of myself has having a reasonably good comprehension of English, but I have no idea what you are communicating.

What if my phone crushed and I need to reset it. WIll this problem also affect my device

You re very kind, but erased 2 times template but nothing particolar happened.
Same error entering fingerprints

This removed stored fingerprints
I did the following and those stored fingerprints were removed.
TWRP>Advanced>File Manager
data\system\users\0
remove the fingerprint and security xml files.
Reboot :good:

Stolen Phone. Need to backup remotely.

My phone was just stolen. Can i back it up remotely before bricking it!?

MSLopes88 said:
My phone was just stolen. Can i back it up remotely before bricking it!?
Click to expand...
Click to collapse
Well, you can't back it up remotely. The only thing is that it backs up automatically are photos and contacts(and other minor things)automatically to Huawei cloud. So photos are the only thing you can retrieve from your lost phone sadly

madoxx77 said:
Well, you can't back it up remotely. The only thing is that it backs up automatically are photos and contacts(and other minor things)automatically to Huawei cloud. So photos are the only thing you can retrieve from your lost phone sadly
Click to expand...
Click to collapse
Hi Madoxx77.
Thkz for the reply. Thats exactly what i want to backup. Can increase my Huawei cloud now? Because i belive my Huawei cloud is full and im missing only yestardays photos (we're on vacation so thats a huge deal to my wife).

if your phone got stolen i think the first thing what would the thief do is to remove your sim card and factory reset your phone, so no posibility to backup.
You could log into your huawei cloud using a computer and in settings increase the storage and check the option for backing up also pictures (but i dont know if this is possible).
But only dumb thief would let your phone online, logged into your account and on data connection.

forgot password need data

dear experts,
i bought a oneplus 7 pro this morning, and after transfering and seetting up the my new phone i formatted my old device. i have got fingerprint unlock backed by passcode (numerical) unlock set up. the prblem arised after a restart, the phone is not taking the fingerprint and asking for passcode. and i dont remember the passcode, i have around 50 gb data and 700mb whatsapp chat backup which is quiet important as they have important data concerning my business and almost 4300 contacts. please help me get out of this problem. thanks.

The only thing I can think of is to contact the vendor they should be able to help you out

ibraahim said:
dear experts,
i bought a oneplus 7 pro this morning, and after transfering and seetting up the my new phone i formatted my old device. i have got fingerprint unlock backed by passcode (numerical) unlock set up. the prblem arised after a restart, the phone is not taking the fingerprint and asking for passcode. and i dont remember the passcode, i have around 50 gb data and 700mb whatsapp chat backup which is quiet important as they have important data concerning my business and almost 4300 contacts. please help me get out of this problem. thanks.
Click to expand...
Click to collapse
If you don't remember the passcode you will lose the data.
The only way to decrypt is to enter the passcode.

Dogstarlooma said:
The only thing I can think of is to contact the vendor they should be able to help you out
Click to expand...
Click to collapse
They will not.
As mentioned right above: losing the pass will render the data unreadable.
How one can have 4300 contacts and 50GB of "important" data without a backup is beyond me though.

Dang I feel really bad for you

Question Data transfer to Pixel 7 pro

Just a quick one, does anyone know what app is meant to transfer data from a Samsung to a pixel? If I plug the phones into one another my Samsung says no compatible app and there's no option to transfer data. I'm wondering if its some bloatware I've uninstalled from the Samsung perhaps. There's no transfer dialogue that pops up on my old phone and I need to move all my pictures across. Thanks

If you plug both devices together you should be able to change USB mode of one of them to Data Transfer and then copy/paste between them.

SchmilK said:
If you plug both devices together you should be able to change USB mode of one of them to Data Transfer and then copy/paste between them.
Click to expand...
Click to collapse
Thanks for the reply. The issue I'm having now is the setup dialogue is gone. Anyone have any tips on where to find it?
Edit. I don't want to copy paste and have all the dates and times on my images reset

Bxperiaz3 said:
Thanks for the reply. The issue I'm having now is the setup dialogue is gone. Anyone have any tips on where to find it?
Edit. I don't want to copy paste and have all the dates and times on my images reset
Click to expand...
Click to collapse
Ooooooh, so you skipped the initial transfer during setup?
You'd have to figure out what the intent command is to relaunch initial setup and try that way, otherwise factory reset the pixel and say yes to transfer from other device.

SchmilK said:
Ooooooh, so you skipped the initial transfer during setup?
You'd have to figure out what the intent command is to relaunch initial setup and try that way, otherwise factory reset the pixel and say yes to transfer from other device.
Click to expand...
Click to collapse
Yeah I must have an didn't realise. I'm rooted and mostly set up no so no going back easily..

Bxperiaz3 said:
Yeah I must have an didn't realise. I'm rooted and mostly set up no so no going back easily..
Click to expand...
Click to collapse
Ah yeah, you'd have to do a reset and start over.

Personally, I've always had much better results telling the first setup screen that I don't have my old phone, and then proceeding to restore using Google's cloud backup. I've never had an issue doing that, but of course, that requires that you had Google cloud backup performed on the old phone. You can do so on the Samsung if you still have it, and you hadn't already done so previously.
I believe I've read about some way to manually activate the first setup without a factory reset - possible by using an app such as Activity Launcher, but I don't recall the details.

roirraW edor ehT said:
Personally, I've always had much better results telling the first setup screen that I don't have my old phone, and then proceeding to restore using Google's cloud backup. I've never had an issue doing that, but of course, that requires that you had Google cloud backup performed on the old phone. You can do so on the Samsung if you still have it, and you hadn't already done so previously.
I believe I've read about some way to manually activate the first setup without a factory reset - possible by using an app such as Activity Launcher, but I don't recall the details.
Click to expand...
Click to collapse
That's a good suggestion thanks. I'm always afraid I'll lose things of I don't transfer phone to phone but I know it can lead to problems by inadvertently carrying over loads of old files that won't be used by the new phone. Still have my Sammy so I'll back that up. Thanks

Bxperiaz3 said:
That's a good suggestion thanks. I'm always afraid I'll lose things of I don't transfer phone to phone but I know it can lead to problems by inadvertently carrying over loads of old files that won't be used by the new phone. Still have my Sammy so I'll back that up. Thanks
Click to expand...
Click to collapse
You're welcome! I'm at the tail end of transferring my files from my 6 Pro to the 7 Pro. It's mostly just music (FLAC files) that's left, and I'm not moving all of them.

Question Have I lost my data or what

Hello. My Pixel 7 pro had some dust under the selfie camera, so I had to send it back to google for RMA, I then got a Samsung A03 as a loner phone, really low end, but I got a loaner and that was better than nothing, I then proceeded to erase my Pixel 7 pro as I knew everything was backed up by default as I had sync on in the settings under account and they said I had to do that so they could test the phone, now when I logged into the samsung phone after starting it, it did not restore my data, I just tought the phone was too low-end, but now I was looking to restore SMS messages and saw a bunch of internet post mentioned about google drive backup for phones and now when I look at google drive on my phone I see an option to start backup and I have never seen that before, so now I am wondering if I really did not do a backup on my Pixel phone and some data is lost or not.

Think that's sort of typical on Samsung's. Even when you turn off Google Google backup Transport it seems to retain the data it previously saved.
That said I don't trust it and back up everything redundantly to multiple drives. I don't use cloud in part because it's a huge resource hog.
In your case I be tempted to error on the side of caution and wait to restore the data on the original phone... and hope it works.
That's one reason I keep a backup phone, ready to go in case my primary phone needs service or whatever. In addition to backups to flash and hdds I also use my phone's unencrypted SD card as a data drive. All critical data goes there. That way I can do a full reload using just the card. Not having or properly using expandable storage is a handicap.

blackhawk said:
Think that's sort of typical on Samsung's. Even when you turn off Google Google backup Transport it seems to retain the data it previously saved.
That said I don't trust it and back up everything redundantly to multiple drives. I don't use cloud in part because it's a huge resource hog.
In your case I be tempted to error on the side of caution and wait to restore the data on the original phone... and hope it works.
That's one reason I keep a backup phone, ready to go in case my primary phone needs service or whatever. In addition to backups to flash and hdds I also use my phone's unencrypted SD card as a data drive. All critical data goes there. That way I can do a full reload using just the card. Not having or properly using expandable storage is a handicap.
Click to expand...
Click to collapse
No I dont think you understand me, I am wondering if the data on my google phone is lost or not, when I switched from my Samsung Galaxy S10 to my Pixel 7 Pro all the data came back including the apps and so on, so I tought ok, when sync settings is turn on in account settings then I am all good and also tught that google had all thease backup things on automatically, but now when I switched to the loaner Samsung Galaxy A03 non of the data came back and even the apps did not restore, on all my other phone (they have been high end tho compared to this one) there was the nromal google menu when you started the phone for the first time and it logged in and presented me with my apps list and asked if I wanted to restore them.
Now the problems is that I see in google drive that there is a backup option that I Have never used before and did not know that it was there, so I am wondering if the data on my Pixel 7 Pro is lost like SMS, apps list and so on.
When I started the Samsung A03 there was an option to use the Samsung Smart transfer, but skipped that and now that I think of it, that might have been the method to transfer things, tho I have never used that on any of my other samsung phones that I have owned.

thomashacked said:
No I dont think you understand me, I am wondering if the data on my google phone is lost or not, when I switched from my Samsung Galaxy S10 to my Pixel 7 Pro all the data came back including the apps and so on, so I tought ok, when sync settings is turn on in account settings then I am all good and also tught that google had all thease backup things on automatically, but now when I switched to the loaner Samsung Galaxy A03 non of the data came back and even the apps did not restore, on all my other phone (they have been high end tho compared to this one) there was the nromal google menu when you started the phone for the first time and it logged in and presented me with my apps list and asked if I wanted to restore them.
Now the problems is that I see in google drive that there is a backup option that I Have never used before and did not know that it was there, so I am wondering if the data on my Pixel 7 Pro is lost like SMS, apps list and so on.
When I started the Samsung A03 there was an option to use the Samsung Smart transfer, but skipped that and now that I think of it, that might have been the method to transfer things, tho I have never used that on any of my other samsung phones that I have owned.
Click to expand...
Click to collapse
I do understand. I would avoid switching the data from phone to loaner phone with Google backup Transport if there's any doubt. SmartSwitch has it's own issues and can lose data. I don't trust either.
Try this...

blackhawk said:
I do understand. I would avoid switching the data from phone to loaner phone with Google backup Transport if there's any doubt. SmartSwitch has it's own issues and can lose data. I don't trust either.
Try this...
Click to expand...
Click to collapse
ok, but my question is still there is my data lost from my Pixel 7 Pro as I did not use any specific backup funktion other than the standard account sync options on my google phone, but yes only time will tell when I get the phone back from repair.

thomashacked said:
ok, but my question is still there is my data lost from my Pixel 7 Pro as I did not use any specific backup funktion other than the standard account sync options on my google phone, but yes only time will tell when I get the phone back from repair.
Click to expand...
Click to collapse
It looks like some of the backup functions are limited to Pixel phones. Since I only use Samsung's I may not be aware of some of Google backup's advanced functions. Maybe they should of given you a Pixel loaner...

blackhawk said:
It looks like some of the backup functions are limited to Pixel phones. Since I only use Samsung's I may not be aware of some of Google backup's advanced functions. Maybe they should of given you a Pixel loaner...
Click to expand...
Click to collapse
I was looking at this site https://support.google.com/drive/answer/6305834?hl=en&co=GENIE.Platform=Android and that was what got me concerned that I had lost a lot of stuff as I had never seen that backup funktion before.
Yes they only had that Samsung phone in the electronic store that I went to.

thomashacked said:
I was looking at this site https://support.google.com/drive/answer/6305834?hl=en&co=GENIE.Platform=Android and that was what got me concerned that I had lost a lot of stuff as I had never seen that backup funktion before.
Yes they only had that Samsung phone in the electronic store that I went to.
Click to expand...
Click to collapse
Time will tell. If you value your data in the future always backup critical data redundantly and regularly to at least 2 hdds that are physically and electronically isolated from each other and the PC. OTG flashsticks can also be used but if they fail there's no tangible recovery option unlike hdds.

blackhawk said:
Time will tell. If you value your data in the future always backup critical data redundantly and regularly to at least 2 hdds that are physically and electronically isolated from each other and the PC. OTG flashsticks can also be used but if they fail there's no tangible recovery option unlike hdds.
Click to expand...
Click to collapse
Yes time will tell, I will see when I get the phone back.

You can look to see if you still have a backup(s), by going to drive.google.com, click Storage on the left, and then Backups, in the upper right. This will show you a list of whats-what, at the given time point (backups expire after 2 months if the phone isn't (cloud) connected).
I use SMS-backup-and-restore (app), before I do ANY phone migration, or similar (any reset, root or wonky adb things that are iffy, on recovery), at least that saves all your SMS and call history, which you can restore to any phone, using the same (app).
Additionally, if you backup your pics (Gdrive, OneDrive, whatever...), and other non-replaceable data, then if the backup isn't usable, you have most of what you'd want, it's just a hassle to sift-sort.
There are tools to restore your installed apps (list, XML), but this is almost more of a hassle then just doing it, IME/IMHO.
On the A3 restore, was it running Android 13, BEFORE you went to restore? Down-level restores generally don't work. If this is the case, you should see your backup in the first suggestion, above, and it should be there, as long as you get your P7P back, before it expires (or you restore it to an equivalent or up-level device).

pgrey2 said:
You can look to see if you still have a backup(s), by going to drive.google.com, click Storage on the left, and then Backups, in the upper right. This will show you a list of whats-what, at the given time point (backups expire after 2 months if the phone isn't (cloud) connected).
I use SMS-backup-and-restore (app), before I do ANY phone migration, or similar (any reset, root or wonky adb things that are iffy, on recovery), at least that saves all your SMS and call history, which you can restore to any phone, using the same (app).
Additionally, if you backup your pics (Gdrive, OneDrive, whatever...), and other non-replaceable data, then if the backup isn't usable, you have most of what you'd want, it's just a hassle to sift-sort.
There are tools to restore your installed apps (list, XML), but this is almost more of a hassle then just doing it, IME/IMHO.
On the A3 restore, was it running Android 13, BEFORE you went to restore? Down-level restores generally don't work. If this is the case, you should see your backup in the first suggestion, above, and it should be there, as long as you get your P7P back, before it expires (or you restore it to an equivalent or up-level device).
Click to expand...
Click to collapse
Ok yes I can see some backup in there, so I think I am all right, lets hope it worked.
The A03 was running android 13, so I dont know if it should work or not, I was not presneted with the normal android menu with all my apps and if I wanted to restore them, but that might be due to the phone having the samsung skin on it.
I will see once I get the phone back, it should only take 2 weeks max they said.