Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
i heve same problem with my gtr2
Same problem can pick up call but speaker and mic is not working , **** update after Alexa integration was added , and had no luck with gps positioning yet
Same problem with me, please help if anyone get the solution
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
Ya from 2-3 days I am also facing this same issue. Please someone help oit with its resolution.
sidbvm321 said:
Same problem can pick up call but speaker and mic is not working , **** update after Alexa integration was added , and had no luck with gps positioning yet
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Click to collapse
After this update both microphone and speaker has stopped working.
same here, restart frequently music and mic not working, possibly it's hardware problem, did you guys tired service center?
Same here in France.
After last update, no Alexa ... I try restarting watch but without effect.
Finally I do a factory reset and Alexa appear.
But... With
- Random restart on watch notification.
- No microphone.
- No speaker.
Support in France link me to an English page to create ticket (https://support.amazfit.com/en/ticket/create).
I've create ticket with link and sent logs with Zepp app.
Here the result:
Hi there,
Thanks for your reply!
Our developers have checked the logs you submitted. The information in the logs shows that the problem may be caused by the audio damage. So we may suggest you contact the seller to return the product for further examination.
Thank you for your cooperation! Please feel free to contact us if you need any additional assistance! Have a great day!
Sincerely,
Tiffany
Now, I'm waiting for answer from seller.
Let's see
I have made contact to Amazfit just like Zorelien. First they said it could be a problem in hardware. they said same thing to me, to contact the seller. I know that will not be the solution, once i return this watch and they give me a new one, after I procedure with an update will happen the same thing. so I told them this is a software issue, a BUG. I see many users with the same issue, looks like this new update (with the ALexa) causes a conflict with the audio controller ( Mic and speaker) . Probably Alexa is doing that. So what we really need is a new update with this Bug fix. If we all complain to the Amazfit they will get that sooner. I'm wating for a few months , I still have time (warranty) if the update not shows up in time I will return the watch.
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
this started happening after Alexa update? i wonder but something related to hardware I guess. heating something fails mic and sound.
indiwap said:
this started happening after Alexa update? i wonder but something related to hardware I guess. heating something fails mic and sound.
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Click to collapse
For me, yes it start after Alexa update.
I think it'll be Alexa and hardware conflict.
Amazfit Support ask me lot of question about this problem, it ask me to send them video... Amazfit work on this bug.
anyone got solution? they replaced or repaired?
No solution yet. They told me to return, but I said that probably would not be the solution because a new one could have the same issue once I update it. So, For me, Amazfit told they are working on an update and as soon they have a new one would let me know, hope they telling the truth. I still have time to use my warranty, so I'll be waiting a few more months. If they not find a solution then I will return the watch.
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
Bro..
Same problem for me too.. how can we slove this?
Arjun_akb said:
Bro..
Same problem for me too.. how can we slove this?
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Click to collapse
replace there is no solution.
indiwap said:
replace there is no solution.
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Click to collapse
Okk..if we replace the watch the same problem will be also on the new watch.so what to do if we get it replaced.
check pm
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
I am facing only on microphone's problem.
Voice command & talking not possible for it.
But speaker working yet..
Problem facing from 2 or 3 days ago.
Today I got a update.
Not working any way..
Did anyone get a solution? replacement or fixed? I´ve sent to seller for examination waited a moth and came back the same. Not replaced and not fixed anything. I will get with them again to be replaced this time.
Dec'21 I'm also facing the same issue, Speaker/mic not working, sleep isnot getting detected no call alert.
What shall we do, kindly help
Related
Guys, I have a problem of people can hear me when I make a phone call but I can hear them very well. I tried to email IMATE CLUB support but no one respond. Is there anyway someone can help me or giude to fix this issue pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
dannyalhadi said:
Guys, I have a problem of people can hear me when I make a phone call but I can hear them very well. I tried to email IMATE CLUB support but no one respond. Is there anyway someone can help me or giude to fix this issue pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
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Click to collapse
Sorry, not sure what the problem is, because according to what you wrote, everyone can hear each other. Please be clear on the problem you are having.
If somebody CAN'T hear you during a phone call, you might be having a problem with your microphone or mainboard. See if you can use a voice recorder and check the loudness and quality of recording. If you can record just fine and your voice sounds loud and clear, try a hard reset, but be careful, because all the info will be wiped clean. If that won't help - you will need to replace a microphone. If that will not solve the problem, then it's PCB.
If you CAN'T hear the caller, then it's your speaker. Or the PCB.
when i call someone he twlls me your voice is breaking up and immediately check my signal and it's good so is that a bug??
or a bad quality mic?? or what??
yes. i have thihs issue too. after 5mins calltime my conversation partner tells me, that my voice is so far away and too weak. this issue is reported in the oneplus forum too.
I think the new update fix it
??
Sent from my A0001 using XDA Premium 4 mobile app
no it didnt fixed this issue! i still got problems that my opposite cant hear me clearly and loud enough!
Edit: i just read about to turn of LTE. so i force my connection to my provider with 3G. after that i got 3 calls. and all were good. kind of strange
Yeah, I have this issue too. Hope OnePlus can fix this in new update. (newer then 33R)
Lte really helps but it isn't a solution!!!
Hi Guys,
I am on stock 33R unrooted.
The call quality is really poor for me, so is the volume, both at my end, through the earpiece. I am not sure about how it is on the other end coz no one on the other end has complained. I really hope that the upcoming 36R update fixes this issue.
Oneplus one call quality ..........
Guys I guess I have found a solution for this and its a very simple and a silly one .............. I guess this is the problem and I did work for me ................ Hope it will help you too ................
Nikie236 said:
Guys I guess I have found a solution for this and its a very simple and a silly one .............. I guess this is the problem and I did work for me ................ Hope it will help you too ................
Click to expand...
Click to collapse
could you share the solution?
vipuljain07 said:
could you share the solution?
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Click to collapse
For me it was the recent whatsapp app with the call feature which I downloaded from the third party site ......... I uninstalled it and I re-installed it from the playstore ....... I dont know how this affected my call quality . But from then I dont face any problems with my calls .........
I was facing problem before whatsapp call feature.. But my problem seems to gone after turning of OK Google voice feature in all screen.
Nikie236 said:
For me it was the recent whatsapp app with the call feature which I downloaded from the third party site ......... I uninstalled it and I re-installed it from the playstore ....... I dont know how this affected my call quality . But from then I dont face any problems with my calls .........[/QUon uninstalling it and installing it...i still hv the custom whatsapp call appearing :/
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Click to collapse
Voice call issue - SOLUTION
I had the same problem for a long time. But its solved now. Please see if the following method works ..
App Menu-->Google Settings-->Search & Now-->Voice-->"OK Google Detection"-->Disable the option. "From Google search"
OR
Diable Audiofx option for calls.
Hopes this help!
imfedup19 said:
I had the same problem for a long time. But its solved now. Please see if the following method works ..
App Menu-->Google Settings-->Search & Now-->Voice-->"OK Google Detection"-->Disable the option. "From Google search"
OR
Diable Audiofx option for calls.
Hopes this help!
Click to expand...
Click to collapse
Thanks for the info...... it really fixed my issue
how to ??
imfedup19 said:
I had the same problem for a long time. But its solved now. Please see if the following method works ..
App Menu-->Google Settings-->Search & Now-->Voice-->"OK Google Detection"-->Disable the option. "From Google search"
OR
Diable Audiofx option for calls.
Hopes this help!
Click to expand...
Click to collapse
how to Disable Audiofx option for calls. ? where can i find this option ?
Thanks
Kiran
kiranreddi said:
how to Disable Audiofx option for calls. ? where can i find this option ?
Thanks
Kiran
Click to expand...
Click to collapse
In your menu list go to AUDIO FX and switch it off..
I purchased my OPO two months ago and it was fine even in the call section. I love this phone but recently i have been facing a problem. When i place a call or recieve one then the person om the reciever's end is not able to hear my voice clearly. It's too low and sometimes my voice is also distorted. I have tried flashing various radio zip and also updated my phone to 05q, i came back to 44s and still i am having the same problem. I Googled it and i saw that some of the users are also having the same problem. When i reset my phone this problem gets solved but as soon as i download some apps.. I again start facing the same problem. It is quite frustrating.. Other than this.. This phone is too good. Please guys can u help me. Is there a way i can get rid of this?
flameonfzn said:
I purchased my OPO two months ago and it was fine even in the call section. I love this phone but recently i have been facing a problem. When i place a call or recieve one then the person om the reciever's end is not able to hear my voice clearly. It's too low and sometimes my voice is also distorted. I have tried flashing various radio zip and also updated my phone to 05q, i came back to 44s and still i am having the same problem. I Googled it and i saw that some of the users are also having the same problem. When i reset my phone this problem gets solved but as soon as i download some apps.. I again start facing the same problem. It is quite frustrating.. Other than this.. This phone is too good. Please guys can u help me. Is there a way i can get rid of this?
Click to expand...
Click to collapse
hmm no replies. anyways i fixed this .. it seems it is really a big issue for oneplus one, they call it "robotic voice" and the fix is really simple. disable the "ok google" feature and delete your voice recording on it as well.
Hello,
i have a strange problem. When i make calls (whatsapp and normal) the other party cant hear me.
However i can send voice message via whatsapp. What could be the problem?
I have dropped my phone a few times so maybe someting broke.
edit: it seems voice search is also not working
Same problem at me, with my OnePlus One
since the Cyanogen 12 update..
People tells they can't hear me , as if I was talking under water ...
If someones knows how to fix it.. tell me.
Two new updates came since this problem appeared, but they didn't fix it.
Sometimes restarting my phone fix temporarily the bug, sometimes not
Actually my version is 12.1-YOG4PAS3JL,
Thanks a lot to anyone who 'll tell me how to definitely fix this, or I'll have to change phone..
after all .. its main function is to make calls..
grandem said:
Hello,
i have a strange problem. When i make calls (whatsapp and normal) the other party cant hear me.
However i can send voice message via whatsapp. What could be the problem?
I have dropped my phone a few times so maybe someting broke.
edit: it seems voice search is also not working
Click to expand...
Click to collapse
Try this and let me know if it helps. Had the same issue as you and it seems to help. http://forum.xda-developers.com/showthread.php?t=3055661
I had the same issue after the update.. But this solved my problem
Turn off the okay Google detection in the Google app by going into the settings of Google app.
This was the simple solution for me and it worked for me. May be it will also work for you..
Sent from OPO using Tapatalk
Press on thanks if I helped you
Same problem in my phone too.. Don't know what to do do we need to through thisdustb?
Hello I am also facing this problem voice is not clear on phone calls but WhatsApp n other app works well for call. I really don't understand weather opo has done something to solve this problem. Can we get fix soon.
grandem said:
Hello,
i have a strange problem. When i make calls (whatsapp and normal) the other party cant hear me.
However i can send voice message via whatsapp. What could be the problem?
I have dropped my phone a few times so maybe someting broke.
edit: it seems voice search is also not working
Click to expand...
Click to collapse
This worked for me: https://forums.oneplus.net/threads/in-call-volume-fix-how-to-change-the-setting-on-voice-volume.71238/
Hope you get it fixed.
Evening everyone. I am having a strange issue with my mate 9. When I`m on a phonecall everything is working fine, but as soon as I turn on the loudspeaker, the person on the other side starts saying that he/she can`t hear me. Sometimes a few words "go through", but most of the time it`s choppy (same as using viber or any other VOIP app on bad wifi connection). Is this software or hardware related? Has anyone had similar problems on a huawei device?
I have downgraded from Oreo to Nougat, hoping that would help, but it remained the same.
Any advice is highly appreciated :highfive:
writing "everything is OK on my side" is also much appreciated. at least I`ll now it`s not a common issue.
great community..great support..
MOD please close this thread.. I will try to find help somewhere else