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[Solved]Sound vanish!

I have a friend who seem to experience a wierd thing. When he is hearing music, and recive a sms then all sound on the g1 stops untill a reboot have taken place! Anyone got any idea as to what might cause this issue ?

theorion said:
I have a friend who seem to experience a wierd thing. When he is hearing music, and recive a sms then all sound on the g1 stops untill a reboot have taken place! Anyone got any idea as to what might cause this issue ?
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apparently he forgot to update the radio file to the newest one!

voice call issue

when i call someone he twlls me your voice is breaking up and immediately check my signal and it's good so is that a bug??
or a bad quality mic?? or what??

yes. i have thihs issue too. after 5mins calltime my conversation partner tells me, that my voice is so far away and too weak. this issue is reported in the oneplus forum too.

I think the new update fix it
??
Sent from my A0001 using XDA Premium 4 mobile app

no it didnt fixed this issue! i still got problems that my opposite cant hear me clearly and loud enough!
Edit: i just read about to turn of LTE. so i force my connection to my provider with 3G. after that i got 3 calls. and all were good. kind of strange

Yeah, I have this issue too. Hope OnePlus can fix this in new update. (newer then 33R)

Lte really helps but it isn't a solution!!!

Hi Guys,
I am on stock 33R unrooted.
The call quality is really poor for me, so is the volume, both at my end, through the earpiece. I am not sure about how it is on the other end coz no one on the other end has complained. I really hope that the upcoming 36R update fixes this issue.

Oneplus one call quality ..........
Guys I guess I have found a solution for this and its a very simple and a silly one .............. I guess this is the problem and I did work for me ................ Hope it will help you too ................

Nikie236 said:
Guys I guess I have found a solution for this and its a very simple and a silly one .............. I guess this is the problem and I did work for me ................ Hope it will help you too ................
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could you share the solution?

vipuljain07 said:
could you share the solution?
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For me it was the recent whatsapp app with the call feature which I downloaded from the third party site ......... I uninstalled it and I re-installed it from the playstore ....... I dont know how this affected my call quality . But from then I dont face any problems with my calls .........

I was facing problem before whatsapp call feature.. But my problem seems to gone after turning of OK Google voice feature in all screen.

Nikie236 said:
For me it was the recent whatsapp app with the call feature which I downloaded from the third party site ......... I uninstalled it and I re-installed it from the playstore ....... I dont know how this affected my call quality . But from then I dont face any problems with my calls .........[/QUon uninstalling it and installing it...i still hv the custom whatsapp call appearing :/
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Voice call issue - SOLUTION
I had the same problem for a long time. But its solved now. Please see if the following method works ..
App Menu-->Google Settings-->Search & Now-->Voice-->"OK Google Detection"-->Disable the option. "From Google search"
OR
Diable Audiofx option for calls.
Hopes this help!

imfedup19 said:
I had the same problem for a long time. But its solved now. Please see if the following method works ..
App Menu-->Google Settings-->Search & Now-->Voice-->"OK Google Detection"-->Disable the option. "From Google search"
OR
Diable Audiofx option for calls.
Hopes this help!
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Thanks for the info...... it really fixed my issue

how to ??
imfedup19 said:
I had the same problem for a long time. But its solved now. Please see if the following method works ..
App Menu-->Google Settings-->Search & Now-->Voice-->"OK Google Detection"-->Disable the option. "From Google search"
OR
Diable Audiofx option for calls.
Hopes this help!
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Click to collapse
how to Disable Audiofx option for calls. ? where can i find this option ?
Thanks
Kiran

kiranreddi said:
how to Disable Audiofx option for calls. ? where can i find this option ?
Thanks
Kiran
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Click to collapse
In your menu list go to AUDIO FX and switch it off..

[Q] big Call volume issue

I purchased my OPO two months ago and it was fine even in the call section. I love this phone but recently i have been facing a problem. When i place a call or recieve one then the person om the reciever's end is not able to hear my voice clearly. It's too low and sometimes my voice is also distorted. I have tried flashing various radio zip and also updated my phone to 05q, i came back to 44s and still i am having the same problem. I Googled it and i saw that some of the users are also having the same problem. When i reset my phone this problem gets solved but as soon as i download some apps.. I again start facing the same problem. It is quite frustrating.. Other than this.. This phone is too good. Please guys can u help me. Is there a way i can get rid of this?

flameonfzn said:
I purchased my OPO two months ago and it was fine even in the call section. I love this phone but recently i have been facing a problem. When i place a call or recieve one then the person om the reciever's end is not able to hear my voice clearly. It's too low and sometimes my voice is also distorted. I have tried flashing various radio zip and also updated my phone to 05q, i came back to 44s and still i am having the same problem. I Googled it and i saw that some of the users are also having the same problem. When i reset my phone this problem gets solved but as soon as i download some apps.. I again start facing the same problem. It is quite frustrating.. Other than this.. This phone is too good. Please guys can u help me. Is there a way i can get rid of this?
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hmm no replies. anyways i fixed this .. it seems it is really a big issue for oneplus one, they call it "robotic voice" and the fix is really simple. disable the "ok google" feature and delete your voice recording on it as well.

Note 4 microphone doesn't work anymore after marshmallow update

Hi guys, almost a week ago, i've decided to update my phone (by OTA) from lollipop to marshmallow. But, after doing that, the microphone has stopped working. I cant sent audio messages, record video or use all the app that works with microphone ("OK google" or S voice for example). The strange thing is that when i make a call (or respond to an incoming one) the microphone works, letting me respond to the interlocutor. Before posting here, i've checked app "microphone authorization" and they all were enabled. I've also tried to uninstall&install again whatsapp (the texting app that i use most), but nothing have changed yet. So I'm here asking for your help, hoping that maybe with your suggestion i can finally solve this problem.

censa said:
Hi guys, almost a week ago, i've decided to update my phone (by OTA) from lollipop to marshmallow. But, after doing that, the microphone has stopped working. I cant sent audio messages, record video or use all the app that works with microphone ("OK google" or S voice for example). The strange thing is that when i make a call (or respond to an incoming one) the microphone works, letting me respond to the interlocutor. Before posting here, i've checked app "microphone authorization" and they all were enabled. I've also tried to uninstall&install again whatsapp (the texting app that i use most), but nothing have changed yet. So I'm here asking for your help, hoping that maybe with your suggestion i can finally solve this problem.
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UP!

censa said:
UP!
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UP!!

Amazfit GTR 2 Sound and Mic problem

Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved

i heve same problem with my gtr2

Same problem can pick up call but speaker and mic is not working , **** update after Alexa integration was added , and had no luck with gps positioning yet

Same problem with me, please help if anyone get the solution

Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
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Ya from 2-3 days I am also facing this same issue. Please someone help oit with its resolution.

sidbvm321 said:
Same problem can pick up call but speaker and mic is not working , **** update after Alexa integration was added , and had no luck with gps positioning yet
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After this update both microphone and speaker has stopped working.

same here, restart frequently music and mic not working, possibly it's hardware problem, did you guys tired service center?

Same here in France.
After last update, no Alexa ... I try restarting watch but without effect.
Finally I do a factory reset and Alexa appear.
But... With
- Random restart on watch notification.
- No microphone.
- No speaker.
Support in France link me to an English page to create ticket (https://support.amazfit.com/en/ticket/create).
I've create ticket with link and sent logs with Zepp app.
Here the result:
Hi there,
Thanks for your reply!
Our developers have checked the logs you submitted. The information in the logs shows that the problem may be caused by the audio damage. So we may suggest you contact the seller to return the product for further examination.
Thank you for your cooperation! Please feel free to contact us if you need any additional assistance! Have a great day!
Sincerely,
Tiffany
Now, I'm waiting for answer from seller.
Let's see

I have made contact to Amazfit just like Zorelien. First they said it could be a problem in hardware. they said same thing to me, to contact the seller. I know that will not be the solution, once i return this watch and they give me a new one, after I procedure with an update will happen the same thing. so I told them this is a software issue, a BUG. I see many users with the same issue, looks like this new update (with the ALexa) causes a conflict with the audio controller ( Mic and speaker) . Probably Alexa is doing that. So what we really need is a new update with this Bug fix. If we all complain to the Amazfit they will get that sooner. I'm wating for a few months , I still have time (warranty) if the update not shows up in time I will return the watch.

Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
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this started happening after Alexa update? i wonder but something related to hardware I guess. heating something fails mic and sound.

indiwap said:
this started happening after Alexa update? i wonder but something related to hardware I guess. heating something fails mic and sound.
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For me, yes it start after Alexa update.
I think it'll be Alexa and hardware conflict.
Amazfit Support ask me lot of question about this problem, it ask me to send them video... Amazfit work on this bug.

anyone got solution? they replaced or repaired?

No solution yet. They told me to return, but I said that probably would not be the solution because a new one could have the same issue once I update it. So, For me, Amazfit told they are working on an update and as soon they have a new one would let me know, hope they telling the truth. I still have time to use my warranty, so I'll be waiting a few more months. If they not find a solution then I will return the watch.

Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
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Bro..
Same problem for me too.. how can we slove this?

Arjun_akb said:
Bro..
Same problem for me too.. how can we slove this?
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replace there is no solution.

indiwap said:
replace there is no solution.
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Okk..if we replace the watch the same problem will be also on the new watch.so what to do if we get it replaced.

check pm

Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
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I am facing only on microphone's problem.
Voice command & talking not possible for it.
But speaker working yet..
Problem facing from 2 or 3 days ago.
Today I got a update.
Not working any way..

Did anyone get a solution? replacement or fixed? I´ve sent to seller for examination waited a moth and came back the same. Not replaced and not fixed anything. I will get with them again to be replaced this time.

Dec'21 I'm also facing the same issue, Speaker/mic not working, sleep isnot getting detected no call alert.
What shall we do, kindly help