Note 4 microphone doesn't work anymore after marshmallow update - General Questions and Answers

Hi guys, almost a week ago, i've decided to update my phone (by OTA) from lollipop to marshmallow. But, after doing that, the microphone has stopped working. I cant sent audio messages, record video or use all the app that works with microphone ("OK google" or S voice for example). The strange thing is that when i make a call (or respond to an incoming one) the microphone works, letting me respond to the interlocutor. Before posting here, i've checked app "microphone authorization" and they all were enabled. I've also tried to uninstall&install again whatsapp (the texting app that i use most), but nothing have changed yet. So I'm here asking for your help, hoping that maybe with your suggestion i can finally solve this problem.

censa said:
Hi guys, almost a week ago, i've decided to update my phone (by OTA) from lollipop to marshmallow. But, after doing that, the microphone has stopped working. I cant sent audio messages, record video or use all the app that works with microphone ("OK google" or S voice for example). The strange thing is that when i make a call (or respond to an incoming one) the microphone works, letting me respond to the interlocutor. Before posting here, i've checked app "microphone authorization" and they all were enabled. I've also tried to uninstall&install again whatsapp (the texting app that i use most), but nothing have changed yet. So I'm here asking for your help, hoping that maybe with your suggestion i can finally solve this problem.
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censa said:
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Related

[Q] Lollipop: No Voice Search, Ok Goodle, TTS..

Interesting one, and can't figure out why it's happening - so if anyone has any thoughts x)
Flashed L tonight, all went smoothly and generally everything is fine. The only weird thing is that Google Voice search has stopped working. I press the Voice search button, and it just doesn't pick up any sound. I trying saying "ok google", and it doesn't pick that up either. Also, along with that, Text to Speech refuses to work too, tried with different languages and different voice packs.
Any ideas?
I know I had to go into the Google Now settings and activate the "OK Google" from any screen, to get it to work.
I had the same problem when setting another language as the primary language, then switching back to English, but something seemed bugged.
Removing all the other languages and restoring English (US) only, and finally rebooting, resolved the issue. Hope this helps.
themcfly said:
I had the same problem when setting another language as the primary language, then switching back to English, but something seemed bugged.
Removing all the other languages and restoring English (US) only, and finally rebooting, resolved the issue. Hope this helps.
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Hmm, just gave that a try, no dice Was it just the Voice language or the whole phone that you had to change?
The weird thing is, it's like it's not even connecting to the microphone, just sits there listening and not hearing anything x)
Yes, that was exactly the same behavior i had with mine. I also ended up trying to configure Ok Google from any screen, and the voice training feature didn't hear anything, remaining stuck on the 1st of 3 verifications.
Maybe you can try going to Settings > App > All > Google Search and deleting cache/data to restore it brand new.
themcfly said:
Yes, that was exactly the same behavior i had with mine. I also ended up trying to configure Ok Google from any screen, and the voice training feature didn't hear anything, remaining stuck on the 1st of 3 verifications.
Maybe you can try going to Settings > App > All > Google Search and deleting cache/data to restore it brand new.
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Click to collapse
Tried that, and reflashing it, factory reset etc. Turns out the problem is slightly wider than just that not working though - It's killed the Microphone completely, can't make voice calls, it's like it's just not picking up the mix exists for some reason :S
It takes time to activate, there is a backend update of google going on while you select your language, but eventually comes back on.
Try voice typing if your believe the mic is not doing any good for "ok google"
gamer.11 said:
It takes time to activate, there is a backend update of google going on while you select your language, but eventually comes back on.
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Wouldn't really explain why my Microphone doesn't work at all, even in phone calls though
Reoryn said:
Wouldn't really explain why my Microphone doesn't work at all, even in phone calls though
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just to try it out to rule out whether it's the telephony app or in effect a bug which affects 5.0 as a whole(which i highly doubt, because i have mine working like a charm) Hell mine even works on off-screen while charging.
gamer.11 said:
just to try it out to rule out whether it's the telephony app or in effect a bug which affects 5.0 as a whole(which i highly doubt, because i have mine working like a charm) Hell mine even works on off-screen while charging.
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Ok, voice search nothing, voice typing nothing, Making Phone calls, nothing x) The only thing I haven't managed to try yet is downloading a 3rd party voice recorder app - but unfortunately I'm on GSM at work and for some reason, Lollipop is refusing to connect to the wifi as well. Good times
Might just flash it back to 4.4.4 and wait for the OTA upgrade to see if that does it better
Just as an additional - managed to download a voice recorder app.... Nothing either. So the whole OS isn't picking up the Microphone. Curiouser and curiouser
Oh hell.... I'm going to hang my head in shame now and hand in any tehcy credentials I may have once had.
I have a Pressy.... I forgot it was plugged in... I didn't install the app. Lollipop saw it as a headset and mic.
In conclusion: I'm an idiot. That is all x) Thank you for anyone who tried to help though.
I have the exact same problem but no pressy. Could it mean that there is a fault with the headphone jack?
Reoryn said:
Oh hell.... I'm going to hang my head in shame now and hand in any tehcy credentials I may have once had.
I have a Pressy.... I forgot it was plugged in... I didn't install the app. Lollipop saw it as a headset and mic.
In conclusion: I'm an idiot. That is all x) Thank you for anyone who tried to help though.
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Lol
My mic is not working, i dont know what to do????? any help, just update to lollipop cuz receive the update message, but now i dont have mic. need help...

No sound occasionally when making a call

I have a Galaxy S5 Active and have recently started having a problem. Occasionally when I dial a number, no sound will be output even though the phone is making the call, and the timer at the top corner counts as if the call is working. I'd say it does this about 1 out of 5 calls, I have to hang up and call back and it will work fine. I am not positive, but I think this may have started with the recent 4.4.4 update. I really dont want to restore my phone if not necessary.. anybody heard of this issue?
cohokiller673 said:
I have a Galaxy S5 Active and have recently started having a problem. Occasionally when I dial a number, no sound will be output even though the phone is making the call, and the timer at the top corner counts as if the call is working. I'd say it does this about 1 out of 5 calls, I have to hang up and call back and it will work fine. I am not positive, but I think this may have started with the recent 4.4.4 update. I really dont want to restore my phone if not necessary.. anybody heard of this issue?
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Maybe it's the front ear speaker issue or network connectivity problem.
Next time you get this problem, see if the loudspeaker option helps to find if the front ear speaker is damaged
GokulNC said:
Maybe it's the front ear speaker issue or network connectivity problem.
Next time you get this problem, see if the loudspeaker option helps to find if the front ear speaker is damaged
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I have tried this and there is still no sound even in loud speaker mode. I have also verified that other caller cannot hear me also
I think this issue is with Google play services... Try to search on xda or Google about it. I had read somewhere about it
Tried clearing cache of google play services like suggested in another thread.. but it didnt help
I should also mention that the problem only occurs when I am the one making the call, never when I receive a call
bump
bump
cohokiller673 said:
Tried clearing cache of google play services like suggested in another thread.. but it didnt help
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If you have root then try to disable google play services and other Google apps. And check if problem occurs in 2-3 days.

[Q] big Call volume issue

I purchased my OPO two months ago and it was fine even in the call section. I love this phone but recently i have been facing a problem. When i place a call or recieve one then the person om the reciever's end is not able to hear my voice clearly. It's too low and sometimes my voice is also distorted. I have tried flashing various radio zip and also updated my phone to 05q, i came back to 44s and still i am having the same problem. I Googled it and i saw that some of the users are also having the same problem. When i reset my phone this problem gets solved but as soon as i download some apps.. I again start facing the same problem. It is quite frustrating.. Other than this.. This phone is too good. Please guys can u help me. Is there a way i can get rid of this?
flameonfzn said:
I purchased my OPO two months ago and it was fine even in the call section. I love this phone but recently i have been facing a problem. When i place a call or recieve one then the person om the reciever's end is not able to hear my voice clearly. It's too low and sometimes my voice is also distorted. I have tried flashing various radio zip and also updated my phone to 05q, i came back to 44s and still i am having the same problem. I Googled it and i saw that some of the users are also having the same problem. When i reset my phone this problem gets solved but as soon as i download some apps.. I again start facing the same problem. It is quite frustrating.. Other than this.. This phone is too good. Please guys can u help me. Is there a way i can get rid of this?
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hmm no replies. anyways i fixed this .. it seems it is really a big issue for oneplus one, they call it "robotic voice" and the fix is really simple. disable the "ok google" feature and delete your voice recording on it as well.

Microphone is not working during calls

Hello,
i have a strange problem. When i make calls (whatsapp and normal) the other party cant hear me.
However i can send voice message via whatsapp. What could be the problem?
I have dropped my phone a few times so maybe someting broke.
edit: it seems voice search is also not working
Same problem at me, with my OnePlus One
since the Cyanogen 12 update..
People tells they can't hear me , as if I was talking under water ...
If someones knows how to fix it.. tell me.
Two new updates came since this problem appeared, but they didn't fix it.
Sometimes restarting my phone fix temporarily the bug, sometimes not
Actually my version is 12.1-YOG4PAS3JL,
Thanks a lot to anyone who 'll tell me how to definitely fix this, or I'll have to change phone..
after all .. its main function is to make calls..
grandem said:
Hello,
i have a strange problem. When i make calls (whatsapp and normal) the other party cant hear me.
However i can send voice message via whatsapp. What could be the problem?
I have dropped my phone a few times so maybe someting broke.
edit: it seems voice search is also not working
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Try this and let me know if it helps. Had the same issue as you and it seems to help. http://forum.xda-developers.com/showthread.php?t=3055661
I had the same issue after the update.. But this solved my problem
Turn off the okay Google detection in the Google app by going into the settings of Google app.
This was the simple solution for me and it worked for me. May be it will also work for you..
Sent from OPO using Tapatalk
Press on thanks if I helped you
Same problem in my phone too.. Don't know what to do do we need to through thisdustb?
Hello I am also facing this problem voice is not clear on phone calls but WhatsApp n other app works well for call. I really don't understand weather opo has done something to solve this problem. Can we get fix soon.
grandem said:
Hello,
i have a strange problem. When i make calls (whatsapp and normal) the other party cant hear me.
However i can send voice message via whatsapp. What could be the problem?
I have dropped my phone a few times so maybe someting broke.
edit: it seems voice search is also not working
Click to expand...
Click to collapse
This worked for me: https://forums.oneplus.net/threads/in-call-volume-fix-how-to-change-the-setting-on-voice-volume.71238/
Hope you get it fixed.

facebook messenger MICROPHONE not working :( :(

its TOOOOOOOOOOOOO Bad that otherside cant hear my on FACEBOOK MESSENGER, and my phone works pretty good on normal phone calll skype call. and LONG PRESS TO SEND VOICE MESSAGE on facebook messenger. anyone had the same problem??
anyone who could help me koz. i stay abroad and need to be in contact with my family al the time. PLEASE HELP
everyone'S MESSENGER CALLS WORKING FINE??
It's weird that "press to send voice message" works and not the voice during a call, but maybe the first one is not directly related to your app. Did you check that Messenger has the permission to use your microphone ?
In Settings > Apps > Messenger > Permissions > "Microphone" should be activated.
yes
_lua said:
It's weird that "press to send voice message" works and not the voice during a call, but maybe the first one is not directly related to your app. Did you check that Messenger has the permission to use your microphone ?
In Settings > Apps > Messenger > Permissions > "Microphone" should be activated.
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YEAH i tried the permissions. if not permission for MIC why would it send sound clips. still the same problem. anyone else had this problem?
I currently have the same problem on my Samsung Note 4 (n910f). Everything works perfect, except video calls on facebook messenger. Sending voice clips over messenger works. I tried to mess with the permissions, updated messenger app, updated phone firmware, tried everything. On every other apps the microphone work flawless. I event send facebook a report, but haven t heard anything.
how to make permission allow there is not any open close mark
Know this is an old thread but I found it through a Google search with same problem.
I found the problem for my self.
It's not only microphone permission it needs, I needs phone permissions too. Why I can't tell. Poor development maybe.
Iphones too
I have the same issue with messenger BUT it was working great on my android devices, but I had to switch to iOS... and guess what... I used an SE then a 6s and later a 7 (bootloop so back to 6s. I don’t want to spend a fortune on new ones) every single one had the same issue with the mic. I’ve tried to install the messenger first after a clean factory reset... and I had the same problem. My wife is using her iPhone with no issues at all. I am still using android as a secondary but my main phone must be an iPhone (flickin company)...
I got the same problem on my Galaxy note 10 plus with messenger microphone.
But ONLY when i make a video call. When i recieve a video call it's working fine!! I call back and they can't listen me.
All other similar apps like DUO, Viber, What's Up, Skype are working fine.
Phone app working fine too. All apps and the device are working fine.
I reset the device and it solved but after some days it's back again!!
It makes me crazy!
AfXv237 said:
I currently have the same problem on my Samsung Note 4 (n910f). Everything works perfect, except video calls on facebook messenger. Sending voice clips over messenger works. I tried to mess with the permissions, updated messenger app, updated phone firmware, tried everything. On every other apps the microphone work flawless. I event send facebook a report, but haven t heard anything.
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Click to collapse
Same problem over here with N910C rooted & N916K non rooted custom roms,
Update: Fixed using Lesser AudioSwitch to fix this, after switching to headphones!
AfXv237 said:
I currently have the same problem on my Samsung Note 4 (n910f). Everything works perfect, except video calls on facebook messenger. Sending voice clips over messenger works. I tried to mess with the permissions, updated messenger app, updated phone firmware, tried everything. On every other apps the microphone work flawless. I event send facebook a report, but haven t heard anything.
Click to expand...
Click to collapse
Used Lesser AudioSwitch to fix this, tested & working after switching to headphones!
https://apkpure.com/ar/lesser-audioswitch/com.nordskog.LesserAudioSwitch
Lesser AudioSwitch - Apps on Google Play
Force your audio output to switch to headphones, speakers, or any other output!
play.google.com

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