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So yesterday I went out to dinner, grabbed my trusty TP2 and put it in my pocket (uncracked), reached out location and pulled it out (cracked). I know there was no impact between the two locations as I simply sat in a car the whole way.
Anyone else have something similar? Glad I have insurance, that's for sure.
Is it possible you had the screen facing out in your pocket? What I mean by that is when I keep mine in my pocket I make sure the screen is against my leg and not facing forward.. Either way, good thing indeed that you have insurance..
it is, but its a coat pocket. I Just couldn't believe it happened as I've had a touch screen phone for the last...3 or 4 years without issue.
if you have made fun of someone that has a case on there hip that is why it happend to you if not then its bad luck.
do you really believe that crack could appear after no physical impact?
I've seen crazier things happen. My one thought was that its quite cold here right now. Either way, I definitely didn't have any impact that I felt, which shouldn't be enough to crack a screen like this did. I just expect more out of HTC I guess.
A screen protector like invisible shield would help i have it on mine...only thing i hear is that when used in ur pocket it can pick up a lot of lint but so far mine hasn't had that problem. any little bit of dust i see on it i just rub it off
I've got ghost armor, when they get back in stock and i claim my insurance i'm going to start using a slip in case.
football0552 said:
So yesterday I went out to dinner, grabbed my trusty TP2 and put it in my pocket (uncracked), reached out location and pulled it out (cracked). I know there was no impact between the two locations as I simply sat in a car the whole way.
Anyone else have something similar? Glad I have insurance, that's for sure.
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Yep. A couple of days ago I got into a car, the TP2 in my pocket (which was hanging...unzipped jacket) closed the door and crack! Lovely cracks spread across the screen of my beloved and not even 30-day-old TP2.
I should have known better, The same thing happened to one of my Moguls earlier this year. The weird thing is, the TP2 still works perfectly. I tried to get a return authorization, but Sprint referred me Assurion, which means $100 deductible. The only good thing about it is that the TP2 is so new, they don't have any refurbs to send out, so I'm getting a new one, with one year warranty. From now on, cases only... no pockets!
Not sure what happened in your case,
A: My assurion deductable was $39... I could have sworn it was $89.
B: I need to find a good stiff slide in vertical case that I can just slide the phone into and out of in my pocket.
C: Assurion says they'll get my phone to me Tuesday (i.e. out Monday).... either they're full of cow chips or they purchased a stock just in case since Verizon is apparently trickling in shipments.
what was the temperature outside ?
if it was decently cold, and your phone was cold as well, cold things always crack easier, especially with a screen this big. smaller the screen, harder it is to break.
haha, well it was cold for this time of year. nothing terrible. about 20 degrees F. I know the size matters, I just couldn't believe it cracked so easily so I was really just fishing to see if its a possible problem. My replacement will be here today and i've been trying to find a good STIFF slide in vertical case I can just keep in my pocket.
I live in Canada and on occasion it gets down to -25 degress c here (-13F)
and I have left many cellphones out in the cold, with no ill effects (although screen response can slow down dramatically while it's cold)
the only thing that would crack it is a dramatic change in temp. over a short period of time, like 80 to -5 and I don't even know about that.
a screen skin is NOT going to prevent cracking, only scratches, the LCD glass is on the inside of the device and a think film doesn't add anything to stability.
my guess is it got flexed are banged in the wrong spot. possibly a few days earlier which weakened it and then lightly banged again when you put it in your pocket...
of course a defect in the internal glass is possible, when you get in to mass production of a product there are bound to be some defects.
mine on the other hand has traveled 10 feet across from say 4 feet up and hit pavement with no more than a 1mmx3mm indent on a corner.
it's in general a well build device (but boy was I sick when that first happened)
My advice, if your insurance costs money.. bring it in with a little story.
"I was sitting at a table and typing away I closed the keyboard, and I couldn't believe it a crack appeared across the screen"
As long as it is a solid crack across the screen with no obvious point of impact, I am pretty sure you will get away with it.. even with out insurance.
Football, Telus here in Canada has a thin hard plastic case for 15 canadian.
it will even prevent your screen from getting scratched. and makes that annoyingly placed "power"/screen blank button harder to push. I am pretty sure all the cdma devices are the same, but I don't know 100% I ordered a verison screen protector, and it fits. but the tolerances aren't as high for that
I had the same thing happen to me just a week ago. Slid it into my pocket and not even three minutes later, pulled it out to use the phone and had fresh cracks spreading across the screen. The phone did not come into contact with anything... Still a mystery to me as to how it happened!!
BTW... If you were looking at the phone in the upright position, the screen cracking started from the left middle of the screen and made it's way across to the bottom right corner. Just wondering if anyone else has had the same pattern.
twasnow said:
I live in Canada and on occasion it gets down to -25 degress c here (-13F)
and I have left many cellphones out in the cold, with no ill effects (although screen response can slow down dramatically while it's cold)
the only thing that would crack it is a dramatic change in temp. over a short period of time, like 80 to -5 and I don't even know about that.
a screen skin is NOT going to prevent cracking, only scratches, the LCD glass is on the inside of the device and a think film doesn't add anything to stability.
my guess is it got flexed are banged in the wrong spot. possibly a few days earlier which weakened it and then lightly banged again when you put it in your pocket...
of course a defect in the internal glass is possible, when you get in to mass production of a product there are bound to be some defects.
mine on the other hand has traveled 10 feet across from say 4 feet up and hit pavement with no more than a 1mmx3mm indent on a corner.
it's in general a well build device (but boy was I sick when that first happened)
My advice, if your insurance costs money.. bring it in with a little story.
"I was sitting at a table and typing away I closed the keyboard, and I couldn't believe it a crack appeared across the screen"
As long as it is a solid crack across the screen with no obvious point of impact, I am pretty sure you will get away with it.. even with out insurance.
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To keep it short, I know, I know, I know, and I know. lol. (Just for an interesting note, being in South Dakota for College I've had it around that cold without a windchill... walking to class and having your eyelashes freeze in a block sucks.)
I was more or less just trying to come up with the most plausible excuse even though I was sure (99.999%) it wasn't the cold. It just completely blew me away that I pulled it out and there was cracks across the screen because at the point I hadn't even dropped the phone and as previously mentioned I wasn't leaning or really touching anything while riding in the car.
Also, generally its not actually glass that's on resistive touchscreen's as far as I know. I wasn't trying to insinuate that the screen skin would help stability at all (actually stiffness... don't get my started about this I've been dealing with stiffness matrices WAY to much lately in class).
I agree in general it seems quite well built, and agree if my case is isolated but I was wanting to make sure it was. A point of note is that the crack originated on the far right side and propogated in a couple of lines across the screen. Really my guess is that the method they use to connect the "glass" (a plastic..?) produces some residual stresses around the edges of the material.
Finally, where do you get the case you have? I really just want a slip case as I mentioned that is pretty stiff so that anything that may possible break the screen gets spread out over the area of the case. I am trying to stay away from a snap on hard case as I find them bulky, get your device dirty, and really don't protect what I want to protect.
Thanks for your input.
wbchristmas said:
I had the same thing happen to me just a week ago. Slid it into my pocket and not even three minutes later, pulled it out to use the phone and had fresh cracks spreading across the screen. The phone did not come into contact with anything... Still a mystery to me as to how it happened!!
BTW... If you were looking at the phone in the upright position, the screen cracking started from the left middle of the screen and made it's way across to the bottom right corner. Just wondering if anyone else has had the same pattern.
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mine cracked middle right and propagated in a crack more or less horizontally across the device and another at about a 45 degree angle towards the bottom of the screen. The instances sound similar just reversed.
The reason your screen cracked was most likely it pressed up against the seatbelt buckle. I have had this happen a couple of times. When driving now I ALWAYS take my phone out of my pocket or remove the case from my belt. As I said, a couple times I left it there and when I buckled up, the buckle of the seatbelt was pressed against my right hip. A little bit of pressure, like from stopping the car, is enough to crack the glass.
So word to the wise, do NOT leave your phone in your pocket or on your belt when you get into a car. Or if you do, put it on the side of your body that is facing away from the seat belt buckle.
docgiggs said:
The reason your screen cracked was most likely it pressed up against the seatbelt buckle. I have had this happen a couple of times. When driving now I ALWAYS take my phone out of my pocket or remove the case from my belt. As I said, a couple times I left it there and when I buckled up, the buckle of the seatbelt was pressed against my right hip. A little bit of pressure, like from stopping the car, is enough to crack the glass.
So word to the wise, do NOT leave your phone in your pocket or on your belt when you get into a car. Or if you do, put it on the side of your body that is facing away from the seat belt buckle.
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Haha, I already do this. Actually, I was in the passenger seat and the phone was in the right pocket of my fleece jacket. I'm just the jacked it what damned me because normally when I put it in my pants I have the screen facing my leg.
Is this something that asurion will cover?
This is a mortality report for my Captivate.
At 6:40, I got off the bus walking towards my destination, a meeting with some other students. Nothing of note happened. When I got to the second floor at 6:45, I checked the time, noting that I was early for the 7:00 meeting time. When I reached the room I was headed for, no one was there, so I turned on the lights and waited.
When the first other student arrived about 5 minutes later, I pulled my phone out to check the time, and it no longer displayed anything. In fact, the internal OLED had been cracked, and only a few scattered pixels sparkled behind the glass. The screen protector had a nick in it, like it had been stabbed by the corner of something, but it had been safely tucked away, screen facing my leg, since the last time I pulled it out. Upon removal of the screen protector, I found no scars on the screen itself.
I've absolutely babied this phone since I got it two years ago. It's only ever dropped 3 feet onto thick carpet a year ago, had a screen protector since the first week of ownership, cleaned compulsively and carried like a Ming vase. It sucks to see it destroyed so randomly and outside my control.
My only thought is that I may have bumped it against the rivet next to my pocket when putting it away last, but that hardly seems like something that could do this much damage. I would have had to have taken a pretty big swing to do this kind of damage. Likewise, how could the OLED crack without the screen above it also cracking?
Ultimately, I'm kind of glad this thing died. I'm upset that it didn't get to retire properly, but at the same time it has caused me nothing but problems. It's a wonderful phone for developers and modders, but the design was just crap from the start. The faulty GPS unit, the poor power management with a tiny battery, the CPU that could barely handle the default OS despite being the fastest phone of its time, OTA software updates that never came. It's certainly been a bumpy ride, thanks for making it a bit more bearable, XDA. I'll probably see you on the GS3 forum pretty soon, I hear they fixed all those problems and more!
Jergling said:
This is a mortality report for my Captivate.
At 6:40, I got off the bus walking towards my destination, a meeting with some other students. Nothing of note happened. When I got to the second floor at 6:45, I checked the time, noting that I was early for the 7:00 meeting time. When I reached the room I was headed for, no one was there, so I turned on the lights and waited.
When the first other student arrived about 5 minutes later, I pulled my phone out to check the time, and it no longer displayed anything. In fact, the internal OLED had been cracked, and only a few scattered pixels sparkled behind the glass. The screen protector had a nick in it, like it had been stabbed by the corner of something, but it had been safely tucked away, screen facing my leg, since the last time I pulled it out. Upon removal of the screen protector, I found no scars on the screen itself.
I've absolutely babied this phone since I got it two years ago. It's only ever dropped 3 feet onto thick carpet a year ago, had a screen protector since the first week of ownership, cleaned compulsively and carried like a Ming vase. It sucks to see it destroyed so randomly and outside my control.
My only thought is that I may have bumped it against the rivet next to my pocket when putting it away last, but that hardly seems like something that could do this much damage. I would have had to have taken a pretty big swing to do this kind of damage. Likewise, how could the OLED crack without the screen above it also cracking?
Ultimately, I'm kind of glad this thing died. I'm upset that it didn't get to retire properly, but at the same time it has caused me nothing but problems. It's a wonderful phone for developers and modders, but the design was just crap from the start. The faulty GPS unit, the poor power management with a tiny battery, the CPU that could barely handle the default OS despite being the fastest phone of its time, OTA software updates that never came. It's certainly been a bumpy ride, thanks for making it a bit more bearable, XDA. I'll probably see you on the GS3 forum pretty soon, I hear they fixed all those problems and more!
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My only guess is that you bumped into a table, chair, etc. to get such damage done. Perhaps without noticing it
2 years is still pretty good though and while it had it's bad sides, I surely enjoyed mine to the fullest. I dunno how patient you're but the S4 is coming out probably sometime in June so if you can handle a cheap phones till then, it could be something to look into. Otherwise, I'll see you on the S3 side
I really don't know how this happened as the last time me and the old lady got into a spat I punched my screen as hard as I could and only accomplished cutting my pinky and crushing my knuckle. These things have Gorilla Glass a.k.a Kick your ass glass.
Sent from my SGH-I897 using Tapatalk 2
It's been bugging me a bit today as I noticed that this thing is not only very flexible and has those infamous hairline cracks on the sides, but it's also not entirely straight when looking at it from the profile. I mean, if you put it on the flat surface screen facing downwards, the middle of the screen will have a couple of mm clearance and won't touch the surface unless you apply mild pressure to it. Is it just me or is pretty common and nothing much to worry about? Cause you know, I just got this phone, and if something is terribly wrong with it would be great to know that.
Yes. The top half of my phone is slightly twisted. I actually noticed it a few weeks out of warranty.
Yep, the top half. Added poll to make this easier.
Mine is bent too.
Sold my white Nexus cause all the scratches and wear on the back/discoloring were starting to annoy me (had that phone for a couple of weeks or so). Now the new (used) black one which I bought several days ago isn't visually bent at all, I wonder if this happens mainly with white models.
PS. In case you are wondering, the demand for them nexuses in my local 2nd hand market is pretty high, so yeah it's easy peasy to sell one.
My white model is warped a little. Bothered me for a while but since this phone was the result of an rma I didn't do anything about it in case I got another faulty phone.
Sent from my Nexus 5 using Tapatalk
Anyone get a spot like this on their screen? It's not a daily and a few days ago when I turned it on that spot was there. It's not the screen protector as I peeled it back and it's still there. Any ideas?
LRiley said:
Anyone get a spot like this on their screen? It's not a daily and a few days ago when I turned it on that spot was there. It's not the screen protector as I peeled it back and it's still there. Any ideas?
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My screen is fine, but it looks like your LCD is degrading or something is behind the LCD like glue.
Did you drop it? I dropped mine with no case out of my shallow pocket getting out of my van. The drop was ~ 4' direct hit on the corner of the cement curb, point of contact being right above the power button on the titanium lining. A few scratches on the titanium/plastic lining at the point of contact, but the tank phone shrugged it off like it was nothing. At least I thought so as I put it back in my pocket, whilst subsiding the shock of dropping my baby in such a brutal way. Later on I took my phone out to check my bank account and the bright white background revealed a not so pretty bruise on the LCD looking alot like this but next to the power button area. My heart sank, I thought to myself, this is it. It will never be the same. That was a few months ago, it wasn't noticeable on any background not white, so I learned to live with it. Trying not to remember it every time I used my phone. Sometime in the last month or so, I looked for it again. Checking for it on white backgrounds, and amazingly, yes. It actually healed itself somehow. Praise the Lord!! I am so lucky, it only briefly returns if I put significant pressure on the point where it lived. I can see swirls of light where it seems something beneath the LCD is providing counter-pressure on a small point when pressed. My points being:A-If you dropped it, there's why it happened and B- if so, there is hope of self healing. Sorry for the essay, it's the first time I've told this story so there's no short version yet. Lol
stryver said:
Did you drop it? I dropped mine with no case out of my shallow pocket getting out of my van. The drop was ~ 4' direct hit on the corner of the cement curb, point of contact being right above the power button on the titanium lining. A few scratches on the titanium/plastic lining at the point of contact, but the tank phone shrugged it off like it was nothing. At least I thought so as I put it back in my pocket, whilst subsiding the shock of dropping my baby in such a brutal way. Later on I took my phone out to check my bank account and the bright white background revealed a not so pretty bruise on the LCD looking alot like this but next to the power button area. My heart sank, I thought to myself, this is it. It will never be the same. That was a few months ago, it wasn't noticeable on any background not white, so I learned to live with it. Trying not to remember it every time I used my phone. Sometime in the last month or so, I looked for it again. Checking for it on white backgrounds, and amazingly, yes. It actually healed itself somehow. Praise the Lord!! I am so lucky, it only briefly returns if I put significant pressure on the point where it lived. I can see swirls of light where it seems something beneath the LCD is providing counter-pressure on a small point when pressed. My points being:A-If you dropped it, there's why it happened and B- if so, there is hope of self healing. Sorry for the essay, it's the first time I've told this story so there's no short version yet. Lol
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It fell from much less than 4'(exiting a vehicle) and that was months ago in June. It was fine and it just got there a couple days before I posted
Didn't noticed my phone got one until earlier today do you guys think this will get worst than it is now?
I've seen these dark spots on several phones that has been in for repairs and all of them came in contact with some form of liquid..
Took my 3 weeks old flip to get fixed because of the popping sound it made. When opened, just below the grease, on the right edge of the phone. When I slide my finger or press on the spot, it gives a pop sound (and feeling to the finger). You can feel the screen moving up and down and after you lift your finger, it pops off from the residue/glue under the display. It is like there is a tape that does not stick.
There is a reddit post about this so this is just an extra data about the defect, just in case if Samsung won't repair or something.
So, it would be nice to hear if someone else has this problem too. Thanks.
Mine just did it last night, it's on the right side too, where I've seen the others. I'm gonna do my best to ignore it lmao
My first unit had this problem too, it wouldn't lay completely flat when open either. I think the popping/screen detachment might be related to the hinges not opening fully cause whenever I'd force it open flat, the screen wouldn't pop anymore. In the end I returned it and my new one is perfect, no popping and it lays flat. If this is happening to yours, either return it or get it fixed.
kabuk1 said:
My first unit had this problem too, it wouldn't lay completely flat when open either. I think the popping/screen detachment might be related to the hinges not opening fully cause whenever I'd force it open flat, the screen wouldn't pop anymore. In the end I returned it and my new one is perfect, no popping and it lays flat. If this is happening to yours, either return it or get it fixed.
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Never realized it was supposed to lay completely flat. No popping, so I guess it doesn't matter.
I'm pretty sure the root of this issue is hinge unevenness(if that's a word) side-to-side, I put a spigen hinge film on the other day and it's very noticable in the indent across the middle of the film from the phone pinching against it. The side with the pop is closing further and pressing a groove into the film while the other side is a barely visible line. I'll try to post a pic later I traded in all of my old phones for this one lmao
kowalskitg said:
I'm pretty sure the root of this issue is hinge unevenness(if that's a word) side-to-side, I put a spigen hinge film on the other day and it's very noticable in the indent across the middle of the film from the phone pinching against it. The side with the pop is closing further and pressing a groove into the film while the other side is a barely visible line. I'll try to post a pic later I traded in all of my old phones for this one lmao
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Also mine went away today, screen 100% back to normal. I got my phone thoroughly wet in the shower today trying to get dust out of the edges, might be related might not. At any rate, good to know that it's not a big deal, if you have this issue it just might fix itself after a week
I have the same on mine. It only affects the lower left quadrant. Pretty annoying.