Note 20 Ultra 5G camera problem - Samsung Galaxy Note 20 Ultra Questions & Answers

Hello friends My phone has a problem with the camera Please pay attention to the submitted photo And the last update did not solve the problem Thanks

Fattahi55 said:
Hello friends My phone has a problem with the camera Please pay attention to the submitted photo And the last update did not solve the problem Thanks
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Looks really strange.
If you are on stock Samsung firmware, non-rooted, then try to claim warranty, or ask Samsung support for help/repair or replacement.
Good luck!

It's a faulty camera module, or something may be touching the sensor and heating up. I had something similar with HTC One https://forum.xda-developers.com/t/htc-one-camera-purple-tint-possible-fix.2465651/

Related

Galaxy S6 Video Focus issue

Hello lovely XDA forum.
So my big problem is when I'm recording a video my camera doesn't focus perfektly.. Watch this 2 videos than you will know what i mean. "Sorry i cant post the 2 video links because new here in this forum" It's just focusing when I manually focus it but it's always blurry when it try to autofocus. And yes I also try to reset my phone and this also doesn't work and I also go to the samsung store and all what they did was a software update and they really told me they will change the camera.. I hope someone can help me with this problem..
ObitoUchiha said:
Hello lovely XDA forum.
So my big problem is when I'm recording a video my camera doesn't focus perfektly.. Watch this 2 videos than you will know what i mean. "Sorry i cant post the 2 video links because new here in this forum" It's just focusing when I manually focus it but it's always blurry when it try to autofocus. And yes I also try to reset my phone and this also doesn't work and I also go to the samsung store and all what they did was a software update and they really told me they will change the camera.. I hope someone can help me with this problem..
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If they offered you to change the camera, DO IT ASAP! these camera issues once started will keep on incrementing day by day. So, either get your phone replaced or get your cam module changed! Cheers :good:
ultraquantum said:
If they offered you to change the camera, DO IT ASAP! these camera issues once started will keep on incrementing day by day. So, either get your phone replaced or get your cam module changed! Cheers :good:
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I will go again to the samsung store and I really hope they don't say anything about software!..

front camera blurry

my front camera is taking blurry pictures this is happening from few weeks i considered taking it to service center but maybe you people can help
blurry pictures as in if i take a selfie,the face appears washed out or very cartoonish type if i zoom in it gets distorted and its lacking details its not taking as sharp pictures as it use to take before although rear camera is working fine... please help
I have a similar problem with my front camera. Pictures taken are really ugly, the look like they have a beauty effect on it, or some blur. I thought this is normal...
It is normal. MAYBE rooting can undo the beauty effect, but on stock, beauty effect set to 0 is not really 0
Sent from my SM-G920F using Tapatalk
GZA1337 said:
I have a similar problem with my front camera. Pictures taken are really ugly, the look like they have a beauty effect on it, or some blur. I thought this is normal...
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pokr777 said:
It is normal. MAYBE rooting can undo the beauty effect, but on stock, beauty effect set to 0 is not really 0
Sent from my SM-G920F using Tapatalk
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my friends galaxy s6's front camera takes good pictures(as sharp and crisp as mine use to take before this problem p.s his s6 is new mine is quite old) and yes pictures taken are kind off ugly same as the guy said above "with some beauty effect on it or some blur" might be beauty effect i really dont know but beauty is set to 0 also this problem started like 3-4weeks back it was working fine before
and are you sure rooting will help? or service center it is?
ben_cool said:
my friends galaxy s6's front camera takes good pictures(as sharp and crisp as mine use to take before this problem p.s his s6 is new mine is quite old) and yes pictures taken are kind off ugly same as the guy said above "with some beauty effect on it or some blur" might be beauty effect i really dont know but beauty is set to 0 also this problem started like 3-4weeks back it was working fine before
and are you sure rooting will help? or service center it is?
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So you say your friends phone does not have this beauty effect??? maybe it is firmware related. I am on 5.0.2. This sounds like a software issue...
I don't use the front camera anymore because the result is terrible.
Are there any others with good pictures made with front camera?
GZA1337 said:
So you say your friends phone does not have this beauty effect??? maybe it is firmware related. I am on 5.0.2. This sounds like a software issue...
I don't use the front camera anymore because the result is terrible.
Are there any others with good pictures made with front camera?
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yes his s6 takes better pictures! without the beauty effect unless ofcourse he turns it on and no i dont have any other friends who own a s6 but i just watched many reviews on youtube and it seems this is a problem with our s6 only
and i guess it is firmware related but im on latest firmare of 5.1.1(G920IDVU3DOK9) for my region
maybe it is hardware issue? lens problem?
ben_cool said:
yes his s6 takes better pictures! without the beauty effect unless ofcourse he turns it on and no i dont have any other friends who own a s6 but i just watched many reviews on youtube and it seems this is a problem with our s6 only
and i guess it is firmware related but im on latest firmare of 5.1.1(G920IDVU3DOK9) for my region
maybe it is hardware issue? lens problem?
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I just searched the internet for a solution but did not find anything. Someone said it can be fixed with root but not how...
GZA1337 said:
I just searched the internet for a solution but did not find anything. Someone said it can be fixed with root but not how...
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well you can root the phone and install some other custom room like xtrestolite and check if the camera started working like before do inform me if it does
ill take it to service center soon hopefully they can fix it
and yes nothing on internet
ben_cool said:
well you can root the phone and install some other custom room like xtrestolite and check if the camera started working like before do inform me if it does
ill take it to service center soon hopefully they can fix it
and yes nothing on internet
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ok, let us know what the service center says...
I will not update to a custom rom... My phone works fine except the blur...
ben_cool said:
well you can root the phone and install some other custom room like xtrestolite and check if the camera started working like before do inform me if it does
ill take it to service center soon hopefully they can fix it
and yes nothing on internet
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i would love to hear from the center too since i have the same beauty shiit.. keep us updated please
Mohanadmohamedd said:
i would love to hear from the center too since i have the same beauty shiit.. keep us updated please
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I'm also experiencing the same problem.
Any help?

Camera Focus Problem

Anyone's camera having trouble focusing more than a few inches from the camera? In monochrome mode, it focuses fine, but in regular camera or video mode, mine can't focus properly. I tried resetting the camera app, but that didn't help.
Yeah, having the same issues on our Mate 9 (Chinese Version) since the latest patch for EMUI 5.0... We tried a factory reset but nothing worked so far. Hoping for a fix soon...
Current software version is MHA-AL00C00B175
def4ke said:
Yeah, having the same issues on our Mate 9 (Chinese Version) since the latest patch for EMUI 5.0... We tried a factory reset but nothing worked so far. Hoping for a fix soon...
Current software version is MHA-AL00C00B175
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I sent mine in to Huawei for repair last week. Waiting to hear back if it will be a repair or replacement. While I was waiting for the shipping label, there was a day where it started working, but then it stopped again.
Also noticed that the focus works fine for close objects, just everything farther away than about half a meter gets blurry... I dearly hope its just a software issue instead of a hardware error...
def4ke said:
Also noticed that the focus works fine for close objects, just everything farther away than about half a meter gets blurry... I dearly hope its just a software issue instead of a hardware error...
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That was the same with mine. Factory reset didn't help. When I first got it, I actually had the opposite problem but thought I just needed to put macro mode on.
I got my phone secondhand so I don't know if it came like that. The one day it worked again, it did seem like it was slightly blurry though.
Has there been any update on these issues?
My ADM mate 9 has the same issues as above.
75cortina said:
Has there been any update on these issues?
My ADM mate 9 has the same issues as above.
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Mine arrived there almost 3 weeks ago and I'm still waiting. It's been almost 2 weeks since I got an email from the repair center saying they're looking at it. CS seems disconnected from the repair center and can't give any kind of estimate.
Received a replacement phone today so I'm not sure what the actual problem was. I'm pretty sure I only got the replacement because I called to complain that it had been a month. It's probably better that I got a replacement instead of a repair though.
I have the same problem
Did any one have a solution?
Did Huawei replace the unit or fix the problem?
---------- Post added at 05:32 PM ---------- Previous post was at 05:25 PM ----------
I have the same problem
Did any one have a solution?
Did Huawei replace the unit or fix the problem?
Plz answer
[email protected]ahoo.com
Thnx
Dr Ahmed
Did you read my post above? They sent me a replacement so I don't know what the fix is. My guess is it's a hardware problem though. Going through warranty if it's available to you is the best option. It may be a long painful process like it was for me though.
All with camera focus problem are with Chinese version of Mate9?
Mine is US. I don't know what versions other people have.
I'm having the exact same issue, with monochromatic looks perfect. But in the rest modes look awful
mine is a huawei mate 9 pro lon-al00c
Our phone was sent in as RMA too, the seller confirmed the hardware problem and repaired it apparantly, just received a noticed that its done and will be sent on its way back to us... I will report if it seems like an actual repair or a replacement, took about 3 weeks + about a week for shipping to china. Lets hope that problem doesnt affect all mate9
But it looks like a software issue, monochoromatic looks perfect
jachig said:
But it looks like a software issue, monochoromatic looks perfect
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You do know that the mate9 has 2 different camera modules, one color and one monochromatic? If it would be a software issue, there wouldnt be any need for repair/replacement, just an update...
I have the same problem. After searching online for this issue, I realized that it's a hardware issue with the color camera. If I smack the phone, while the camera app is on, the camera is able to focus a bit better. Not 100% though. Very annoying... BTW, I'm on the US version with the B190 build.
Sent from my MHA-L29 using Tapatalk
I've solved my problem Debranding the phone. Mine was mate 9 pro Chinese version lon al00. Now I'm on Lon al29. Europe Version. With the bootloader unlocked and a debranded from funky huawei. Thanks a lot to all
P10 cannot focus
Camera cannot focus but monochrome and front camera is working well .so anyone can email me , is there anyway to repair or is it possible software issue ? Kindly let me know the possible solution.
[email protected]'m
Thanks

Blurry front camera

I love my pixel 3a, even the front camera selfies (even though it has a fixed focus). The phone takes awesome pictures, also with the front camera.
However, during video call (whatsapp or snapchat), the video quality is very very very bad. I mean like there is water in the lens or something or it just can't focus or its trying to smooth out everything till infinity. I don't get how this is possible. I know android doesn't have the best social media camera (compared to iphone, which is better optimized), but my galaxy s8 is doing whatsapp and snapchat video's just fine and in focus.
Other people have experience with this? it's really a pity, because it's the only thing i really dislike at the moment.
Any help would be appreciated.
With kind regards
Bengaal
Bengaal said:
I love my pixel 3a, even the front camera selfies (even though it has a fixed focus). The phone takes awesome pictures, also with the front camera.
However, during video call (whatsapp or snapchat), the video quality is very very very bad. I mean like there is water in the lens or something or it just can't focus or its trying to smooth out everything till infinity. I don't get how this is possible. I know android doesn't have the best social media camera (compared to iphone, which is better optimized), but my galaxy s8 is doing whatsapp and snapchat video's just fine and in focus.
Other people have experience with this? it's really a pity, because it's the only thing i really dislike at the moment.
Any help would be appreciated.
With kind regards
Bengaal
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HI Bengal
Same issue with me, I'm hoping this issue is software of whatsapp app. should be fixed next update or next update Android 10.
What base model do you used? Mine is QQ3A.200605.002
Thanks!
Regards
Asep
asepuhuybok said:
HI Bengal
Same issue with me, I'm hoping this issue is software of whatsapp app. should be fixed next update or next update Android 10.
What base model do you used? Mine is QQ3A.200605.002
Thanks!
Regards
Asep
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Thanks for your reply Asep,
I am running the same build number as you. Yes I hope it's fixed in the next update. Have you heard other people have this problem? can't seem to find many people with this problem. I would assume many people would have this issue.
Bengaal said:
Thanks for your reply Asep,
I am running the same build number as you. Yes I hope it's fixed in the next update. Have you heard other people have this problem? can't seem to find many people with this problem. I would assume many people would have this issue.
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I haven't find same issues from other forums either hope next update can fix this, I have trying to clear cache but still no fixed.
asepuhuybok said:
I haven't find same issues from other forums either hope next update can fix this, I have trying to clear cache but still no fixed.
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Just updated to the July patch. Unfortunately still have the same problem. I guess we're just unlucky and it's somehow a hardware issue. I can't imagine that the rest of the pixel 3a owners have the same thing but aren't bothered by it. I read on reddit of one guy who was talking about blurry front camera, but after phone was replaced the problem was gone.
I've had the same problem! My build number is QQ2A.200501.001.B2. I just got a new Pixel 3a as the last camera just died, but it was also an issue on the previous Pixel 3a as well.
Any news on this? I've found several threads on Google support sites regarding this issue but they've ve all been closed without a solution. There must be more people with this issue though and I'm not sure at the moment if this is a hardware issue or not.
Since last night we're in a serious lockdown here in the Netherlands and this is becoming a dealbreaker, cause the front camera is our most used lifeline with friends and family.
I'm on RQ1A.201205.003 and using WhatsApp for video calls.
Edit: see for example this thread from Google support: https://support.google.com/pixelphone/thread/63843045?hl=en

Camera bug

Hi to everyone. I have a issue: when I switch to wide angle or front camera it takes 3 secons before switching, and in video mode when I switch to wide angle it freeze the app, and when I click the super stabilization icon it freeze also. After a reboot I don't have these issues, but after a while it come back.
Someone with the same bugs? I hope that can be all fix with a software update.
Cheers
Everything fine here. It takes about <1sec to change cameras. If I keep changing them very quickly after 5/6 times it freezes for a little bit
Could you try gcam: https://www.celsoazevedo.com/files/android/google-camera/f/changelog1343/ and see if you have the same problem?
anghelboy said:
Hi to everyone. I have a issue: when I switch to wide angle or front camera it takes 3 secons before switching, and in video mode when I switch to wide angle it freeze the app, and when I click the super stabilization icon it freeze also. After a reboot I don't have these issues, but after a while it come back.
Someone with the same bugs? I hope that can be all fix with a software update.
Cheers
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Click to collapse
hi there, i have the same issue, i have also updated to the latest miui. reboot fixes it but it will come back
Hello. I have problems with the camera with both stability and autofocus. I reset the system 2 times and finally understood the problem. If 1080 60p video is selected, the camera works poorly in af and stability. The problem also does it with Gcam. 60p must be disabled. In both video and pro mode 60p must be disabled. restart the app.
I'm "glad" that I'm not the only one with this issues.
Hopefully it will be fixed soon, because it affects face unlock also :/
anghelboy said:
I'm "glad" that I'm not the only one with this issues.
Hopefully it will be fixed soon, because it affects face unlock also :/
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I have the exactly same problems that you have.
For 24hrs camera worked fine. Then suddenly all the bugs mentioned above returns. Now I tried to disable face unlock, maybe somehow it affects camera app. I'll update you.
Hi to all! I have an important update for the camera bug.
I tried to deactivate the face unlock and reboot, and now almost 1 week with no problems mentioned on my thread! So it's seems that face unlock is the problem. Try for yourself
Cheers
anghelboy said:
Hi to all! I have an important update for the camera bug.
I tried to deactivate the face unlock and reboot, and now almost 1 week with no problems mentioned on my thread! So it's seems that face unlock is the problem. Try for yourself
Cheers
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Yes, without face unlock camera is working fine. But I want to use face unlock too.
zahariapaul12 said:
Yes, without face unlock camera is working fine. But I want to use face unlock too.
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I think we need to wait for future updates. Meanwhile I reported this to the Poco team
anghelboy said:
I think we need to wait for future updates. Meanwhile I reported this to the Poco team
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Did you use the xiaomi feedback app? Or something else?
I tried to report a bug but the app didn't work for me :/
bacitoto said:
Did you use the xiaomi feedback app? Or something else?
I tried to report a bug but the app didn't work for me :/
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I already sent a feedback but nobody answered...
bacitoto said:
Did you use the xiaomi feedback app? Or something else?
I tried to report a bug but the app didn't work for me :/
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Nope. I sent an email directly to Poco, and they answered me in 24hrs. Then after I discovered this workaround, I told them and reply in 3 hrs. So I think it's better to send an email
Hi, I have had the same type of problem for a few days. the main lens autofocus bug, but the ultra wide angle works. I have tried your previous advice without success for the moment. I continue the research ...
anghelboy said:
Hi to everyone. I have a issue: when I switch to wide angle or front camera it takes 3 secons before switching, and in video mode when I switch to wide angle it freeze the app, and when I click the super stabilization icon it freeze also. After a reboot I don't have these issues, but after a while it come back.
Someone with the same bugs? I hope that can be all fix with a software update.
Cheers
Click to expand...
Click to collapse
Nope never noticed something like this bro
Hello, I bought the X3 2 days ago and I'm too having the same issues with the camera app. How's your phone did it got fixed, by the way I'm using the indian variant which has extra battery and no NFC. The camera bugs are the same you have mentioned. It's scary that this issue still persists even after a month from the phone launch. Is there any way to fix it? Please tell so.
Mohammed Rafi said:
Hello, I bought the X3 2 days ago and I'm too having the same issues with the camera app. How's your phone did it got fixed, by the way I'm using the indian variant which has extra battery and no NFC. The camera bugs are the same you have mentioned. It's scary that this issue still persists even after a month from the phone launch. Is there any way to fix it? Please tell so.
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Did you read and try what is suggested in post #8?
Yes, I have same bug like this and I hate it
Alin45 said:
Did you read and try what is suggested in post #8?
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Yes, I have tried that fix by disabling face unlock. And after a day, i have not seen this bug. Disabling face unlock helps. But I would like to use face unlock at the same time. The question is why POCO still haven't sent update fixing this month old crucial issue??
Mohammed Rafi said:
Yes, I have tried that fix by disabling face unlock. And after a day, i have not seen this bug. Disabling face unlock helps. But I would like to use face unlock at the same time. The question is why POCO still haven't sent update fixing this month old crucial issue??
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I do not think that poco officials read this thread so maybe you sent them an e-mail and ask about this issue.

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