Some questions regarding a US version unlocked Note 10 - Samsung Galaxy Note 10 Questions & Answers

I just received 2 SM-970U1 version Note 10's (BNIB) and banging my head against a wall trying to get these to work properly.
Issue 1 I had with both phones as soon as I started the setup process both phones started throwing errors with app related issues (Google music, Samsung pay, some others) and just looping and looping when trying to finalize setup. Eventually with enough reboots you can get it to finish setup. This was done with T-mobile SIM cards inserted. That unfortunately isn't the end of the crashing and looping of something went wrong, try again. Even if I force stop any apps out pops up and uninstall, or attempt to uninstall it still just errors to the point that the only way to actually get into the phone is force a reboot or I've found if I pull down the drop down menu I can then get into settings. Has anyone experienced this and WTF do I do about it?
Issue 2 this may be a knowledge issue though I thought I had an understanding of unlocked phones. Initial version of Android was 9 security update at I think it was October or November 2019. It installed updates until Android 10 April 2020 and then said that's it no more updates available. And this it where I might be wrong but I thought the unlocked part just meant the phone wasn't tied to a specific carrier but was entitled to all updates available for that model from the carrier being used. If I'm incorrect on that then how the hell does a flagship phone only get 7 months of updates from its release date?!? And where did those initial updates come from? Do I have to manually, with Odin, install any updates that are available?!?
3 After factory resetting 1 of the Note 10's and going through setup without a SIM card it appears to be working without crashing, even with my SIM it seems to be working but again no updates beyond April 2020. Why would a fresh from the box phone not work but factory resetting to what I thought was the exact same configuration work?

Anyone?

Related

5.1.1 OTA?

So today(5-15) I saw online that T-Mobile USA released the 5.1.1 OTA for there branded Galaxy S6/S6 Edge, so any info on when the Verizon branded version is coming out? I'm having multiply major bugs(wifi, memory, and lagging) across 3 different S6 devices(original device and 2 replacements) since launch day. Also, the Verizon Branded OTA that just came out brought me new bugs like with Google voice to text giving me 2 new bugs and making it unusable. Also, apps are freezing like crazy and ends up freezing the whole phone and when I try to lock the phone with the power button when an app is freezing it opens up the camera instead of locking the phone and most of the time I have to restart the phone when this happens and it happens quite often, but only started after the Verizon OTA. Also, from launch day(across all 3 devices) I been having memory issues with the phone, it tells me it has between 1GB-1.2GB of total memory on the phone and I only have 748MB total available with only very few apps on the phone at the moment, everything closed and all the bloatware gone off the phone. I herd that the Verizon OTA we just got was suppose to fix the memory issue, but apparently for me it did nothing at all with the memory on my phone. and lastly I'm having the major wifi bug a lot of us are having witch for me started on the 6th day after launch and never worked again even after I had 3 different devices and still the same thing is still ongoing, and in fact the Verizon OTA we just got made the wifi bug even worst then before.
So the 5.1.1 OTA is really needed for me to fix these ongoing and new bugs I'm having and after 2 months I'm getting sick and tired of waiting for patches to come out!
You probably should go into your system recovery and clear cache. That will probably help a majority of your bugs.
charlesvw9 said:
You probably should go into your system recovery and clear cache. That will probably help a majority of your bugs.
Click to expand...
Click to collapse
I already did that and nothing changed at all, and like I said I had 3 different devices and nothing changed at all. In fact the 3rd device I got which I still have was giving me problems from very first time I turned it on and during the initial setup as soon as I turned it on from the FedEx box and the keyboard was slow and not putting the letters I clicked in the box and to click next/skip, restart or power off I had to use my pointer finger and press multiple times and fast like a woodpecker would on a tree in order for those functions to respond, and before I can even finish the initial setup I had to already do a factory reset on the phone. Even typing right now in this box responding to you the phone is lagging just typing now.
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
To help with keyboard lag - go into settings and make sure the proper language is intalled and updated. Have you tried different keyboards? Swiftkey?
krelvinaz said:
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
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Click to collapse
Same here and I'm in no hurry to lose root.
krelvinaz said:
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
Click to expand...
Click to collapse
Well 3 different phones since launch day have been giving me all different kinds of problems and never had a device with out a major problem in it and the new Verizon OTA that just came out in June made the phone even worst then before. The Build for the update is G920VVRU1A0E2, and in fact I even had problems getting the update on my phone because from launch day of the OTA-4days after it came out the OTA would not fully download and give me error code 503 and it wasn't until the 5th day that it worked and then when I finally got it installed on my phone it just brought more bugs to the phone like I talked about in the OP
bigj0110 said:
Well 3 different phones since launch day have been giving me all different kinds of problems and never had a device with out a major problem in it and the new Verizon OTA that just came out in June made the phone even worst then before. The Build for the update is G920VVRU1A0E2, and in fact I even had problems getting the update on my phone because from launch day of the OTA-4days after it came out the OTA would not fully download and give me error code 503 and it wasn't until the 5th day that it worked and then when I finally got it installed on my phone it just brought more bugs to the phone like I talked about in the OP
Click to expand...
Click to collapse
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
charlesvw9 said:
To help with keyboard lag - go into settings and make sure the proper language is intalled and updated. Have you tried different keyboards? Swiftkey?
Click to expand...
Click to collapse
yea I tired that, but this started as soon as I turned on my phone for the very 1st time trying to do the initial set up, plus like I said even pressing next/skip, power off or reset in the initial setup was a hassle. I had to take my pointer finger and point it down and press fast and many times like a woodpecker in order for the buttons functions to work and I could not even finish the initial setup and had to already do a factory reset before the initial setup was even finished on the 3rd device I have now. The phone is so bad that even clicking the home button some of the apps, Google search and weather is not on screen right away and takes second or 2 to show up, its lagging to show up.
Misterxtc said:
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
Click to expand...
Click to collapse
Thanks, but I already did that last night and still the same thing nothing different at all changed for me, it was a complete waste of time!
bigj0110 said:
Thanks, but I already did that last night and still the same thing nothing different at all changed for me, it was a complete waste of time!
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That stinks, hopefully the next update will fix things for you. Mine has been running fine for the most part.
Misterxtc said:
That stinks, hopefully the next update will fix things for you. Mine has been running fine for the most part.
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Click to collapse
3 different devices and still the same exact major things plus new things on each device are going on with the phone. Switching out the device should fix it all, but I guess this is not the case here. Plus about the wifi issues I'm in a XDA forum 13 pages long about the phones wifi not working(I know it says edge, but it's the same problems with the S6 and S6 edge so no difference)
http://forum.xda-developers.com/galaxy-s6-edge/help/wifi-dropping-t3079504
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
traco1 said:
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
Click to expand...
Click to collapse
They already said that the new update(5.1.1) is taking away root
My 1st phone which arrived on Sat came with G920VVRU1A0E2 out of the box.
Other than normal setups, and uninstalling Google Play Services and Google Play it has not had any problems.
Perhaps you should go into a store and show them how it is not working?
traco1 said:
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
Click to expand...
Click to collapse
Ya you're thanking the wrong company here. You need to thank Verizon...
krelvinaz said:
My 1st phone which arrived on Sat came with G920VVRU1A0E2 out of the box.
Other than normal setups, and uninstalling Google Play Services and Google Play it has not had any problems.
Perhaps you should go into a store and show them how it is not working?
Click to expand...
Click to collapse
I did on launch day, I went back to the same corporate store a few hours later and got into a fight with the sales rep who sold me the phone a few hours earlier and the store GM because they were Ignorant because my phone was hot as fuc k at 90F and hotter and they said nothing was wrong. On top of that they even lied to me about having the edge devices in stock on launch day and even pulled out the normal S6 trying to trick me and it was not until I said something did he say oh this is not an edge and then said there was no edge's in stock, but while I was waiting in line I asked him and 2 other reps and they all said they had the white 64GB edge in stock. They rather lie to there customers to make a sale then tell the truth(at least this corporate store location), and then when you have problems with the phone they don't care to help you at all. Even 611 said this was very wrong and made a complaint on mine and 611's behalf on the corporate store and the sales rep.
Misterxtc said:
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
Click to expand...
Click to collapse
Here is an update, as of recently my phone is getting really really hot and temperatures of 120F+ and even Verizon technical support saw that through their diagnostic system as it was actually on those temperatures at that very moment when they were looking. Also, from me just being tech savvy and Verizon technical support confirming it as well this phone is also supposed to have a safeguard in the phone and if it gets too hot the device is upposed to power off on its own, but apparently the safeguard is not working because when the phone gets very hot the battery starts flashing and in the middle of the screen it tells me the phone is very hot and it only lets me click OK. If I'm charging the phone the battery flashes and say the same thing but just adds unable to charge, & I can unplug the charger and immediately plug it back in to the phone and it will start charging again and then a few minutes later it will give me the same message. When it's doing that its not supposed to tell me anything it's supposed to just shut off and its not doing so.
So there overheating policy states that I have to bring my phone too a corporate store and they're going to replace the device right on spot. So Sunday I went to the corporate store to do that, but for some reason their system wouldn't allow them to process this because it didn't have an option to do it and the general manager and the store representative we're booth trying together for at least 45 minutes. They ultimately ended up just sending me a replacement device via Fedex to my house and when the phone arrives today(7-2) I have to bring the overheating device that I currently have to the store so they can do what they need to do to send it back because by law I'm not allowed to send an overheating device back. Verizon corporate store processed my order on Sunday and I was supposed to get the device on Tuesday but I'm getting it today due to inclement weather at the FedEx Memphis Tennessee hub and so Fedex at the Memphis Tennessee hub was at a complete standstill and my package was part of it.
Once I get my 4th replacement device and start using it for a while I will let you know how it's working

Transfer settings from 7.2 device to 8.1 device

I have an interesting problem, at least from my perspective. I'm getting a replacement Verizon Pixel tomorrow due to GPS issues and confirmed at the store. I'm assuming the refurb will be running 7.2. My current device is running dev preview 8.1. My understanding is that I can't transfer settings/programs from a higher version to a lower, i.e. my current to the new device. So what would be the best way of doing this? Initial thoughts are to boot the new device without the sim, only wifi, and have it auto update to 8.0. Then I'm not sure how I would enroll that device to get to 8.1 and then start the transfer. Do I need to wipe the new device once it updates after I log in? And you know if I call support they will be of minor help since it's 8.1.
I'm not worried about bootloader unlock since I don't unlock anyway. I also assume that it will come unable to unlock which is fine by me. Any thoughts are welcome or experiences doing something like this. TIA
Well it looks like I'm talking to myself here. So this is what happened. Got the new device yesterday, fired it up without the sim so I could transfer settings and data from the original P. Didn't use the cable and it asked me if I wanted to transfer from the other phone and I said yes. Well it couldn't or said it couldn't and immediately gave me an update notification from 7.2 to 8.0 September patch. Rebooted and tried to figure out how to get the 8.1 settings to 8.0 but alas there was no way I could see.
Ok, so I'm in for a couple of hours restoring apps and data and passwords what can ya do? Immediate update to October patch and I'm off to the races, right? Well here's the interesting part. I naturally go into developer options after enabling them. Just something I always do so I can adb stuff and transfer pics and apks. The switch for OEM unlock is live!! Not grayed out! Well I don't bootloader unlock or root but there was no way I was letting this opportunity pass and flipped the switch. And there it remains, still active after I put in the sim and rebooted.
Now I know this came from Verizon and not Google from the tracking and return label. So what do you think happened? This one just slipped by? Unenrolled the old P without the sim now and it wiped the device and rebooted. That one still has oem grayed out and says something like.. "connect to the internet or contact your provider". I set up wifi and even logged in once again just to check but it's still grayed out. Removed my account and wiped one more time and back it goes.
I hope you find this interesting reading but I really don't care if you don't. lol Just kidding naturally but I will not flip the switch back in case you are thinking of asking me to test it. But I can do some diagnostics that don't require locked bl or root if you wish. The new device is pristine and the battery seems much, much better since I had the old one since black Friday last year and it seemed to be degrading.

Upgrading Galaxy Note 4 to Marshmallow. (Old carrier = Verizon, now Tracfone).

Hi,
I bought a Samsung Galaxy Note 4 phone that was previously used for Verizon. As part of the BYOP plan with Tracfone, I bought the CDMA SIM card kit and followed the procedure to use Tracfone as the carrier (the Verizon screen is still there when I boot up the phone, and some Verizon apps are still installed). This has been fine for a couple years. I've noticed the phone slowing down recently and did the normal measures to clear cache and free up space, but that didn't help, so I would like to update to the latest Android version, or at least the newest one this phone can handle, which I believe is Marshmallow. Currently I'm running Android 5.1.1 and when I go to "System updates" and check for a new one I get this message: "Your SAMSUNG SM-N910V is up to date. No update is necessary at this time." I believe this is due to the separation from Verizon, so I was wondering how to install this some other way, the easier the better. I've heard of Odin and Samsung Smart Switch, but just wanted to check with what other's have done.
Also, if there is something I can do to speed up my phone without the hassle of updating firmware, I'm open to that too. As an example, when I do a chrome search, there is a 10-15 second delay before it loads. My wi-fi is around 85 Mbps so that should be plenty fast enough. I seemed to notice the slow down after I installed Google Photos, so I've since uninstalled it, but it's still sluggish.
Thanks in advance!
Guys,
Do the issues I'm seeing look like something that could be fixed with a firmware update? I noticed it mostly in Chrome, but other apps take a while to load as well. They are just very slow at startup, but after 15 seconds or so the apps behave normally.
mrkevelev said:
Guys,
Do the issues I'm seeing look like something that could be fixed with a firmware update? I noticed it mostly in Chrome, but other apps take a while to load as well. They are just very slow at startup, but after 15 seconds or so the apps behave normally.
Click to expand...
Click to collapse
I ended up using Odin and it seems to have fixed it!

No software update option? "stuck" on Android 11

I bought my Note 20 Ultra when I still was using my iPhone as my main phone (I'm on AT&T) I switched to the Note last year and never really noticed it has *never* updated at all.
Just bought a Galaxy Tab S8 and realized the Note has not updated since Aug 2021.
I have been trying to figure out how to update the phone for about 2 weeks now, there is no option to check for an update at all. There is however a "Software Update" under the Battery and Device care option in settings.. but pressing it does nothing.
I went to AT&T last week and they are completely stumped. The guy helping me has the exact same phone and he has the update option where it should be and is running the latest Android 12 that AT&T pushed out. He gave me a 1-800 number to call for "advanced" support but i know they will say wipe the phone as their first "fix" and i'd rather not do that yet.
He checked my account, all my settings on their end and in my phone and has no clue whats going on.
Has anyone come across this? any ideas how to force an update?
I did download the Smart switch app for my computer from Samsung to check for an update (read that it can check for updates) and nothing.
12 is worse than 11; many that tried 12 rolled back to 11. Leave it on 11 and be happy.
This N10+ is still running on Pie. It runs like a bat out of hell. Security is not an issue. Current load will be 3 yo in June, still fast, stable with minimal maintenance. Good as it gets.
Rule#1- if the firmware is fast, stable and fulfilling its mission... let it be!!!

Question Has anyone with an unlocked A53 5G (in the US) received the Android 13 update?

Just as the subject mentions. Curious if it's just me?
Nada. No update. And when I mentioned this on their forum, they deleted the post.
I even tried the thing where you remove the SIM and search for updates then. Didn't make any difference.
Searching with Sammoblie and Frija, only the carrier version(A536U) from Xfinity/Comcast has gotten it in the US.
I don't have it either, what bothers me most is that 13 was released for older A phones including lower priced models already. Is it possible that because this is an enterprise phone (at least in the USA) it requires more time for testing?
pj1980 said:
I don't have it either, what bothers me most is that 13 was released for older A phones including lower priced models already. Is it possible that because this is an enterprise phone (at least in the USA) it requires more time for testing?
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What bothers me was how quickly Samsung deleted my post on their forum after I asked about this.
It's been like 6 weeks since the same phone in other countries was given this. It's quite annoying.
snark.shark said:
What bothers me was how quickly Samsung deleted my post on their forum after I asked about this.
It's been like 6 weeks since the same phone in other countries was given this. It's quite annoying.
Click to expand...
Click to collapse
Samsung's discussions has a sticky at the top that updates happen whenever (edit: or at least it did before). And that's definitely how it goes for all their devices.
Even Samsung flagships go through silly stuff for updates and Android versions so its not A53 only.
The A53 unlocked has carrier apps on it so its tied to the carrier testing. Why will US carriers release Android 13 for older devices before newer? No idea but that's how their testing is going. They have some reason.
Really, you will get it when you get it. If you just think it won't show up until the year 2721 then it should be easier for you lol.
Its frustrating I know for unlocked to be dependent on carriers. But, waiting, it will at least probably have less bugs so that's fine enough. A buggy device isn't fun at all.
edit: Also A52 appear to be doing better than the A53 in getting Android 13 and listed as Enterprise. So, I don't think Enterprise has anything to do with it.
edit: The end result appears to be what Samsung's sticky said which is updates happen when they happen.
Samsung promised 4 years of updates for this phone so they have about 3 more years to give us android 13.
tmeader said:
Just as the subject mentions. Curious if it's just me?
Click to expand...
Click to collapse
3 Days ago, my phone suddenly shut itself off, and then stuck itself in a bootloop and would not boot again. It's a Samsung A53 5G (ATT&T) running android 12 one UI version 4.1 at the time. After booting into safe mode and wiping application config data, it still would not come out of safe mode until I factory reset it and connected it to a wifi network.
Finally after all of this BS, I got it to boot normally, but then, as if by magic, my phone was running Android 13 UI Version 5.0!
WTF!?
So I spent an entire day recovering my bank accounts, cashapp, applications, and various accounts, and chalked this pain in the ass up to the game...
And then this morning, it ****in' happened again.
I'm done with Samsung. This phone has been a $500 piece of **** since day 1. It's not even 3 months old yet. Samsung has gone from the most badass manufacturer of android devices, straight to the bottom of the abyss in terms of quality.
The Bloatware they send with these devices now should be unlawful. The amount of YOUR resources they use to track every single thing you do, every place you go, every dollar you spend is unfathomably creepy and discomforting.
Do yourself a favor and get comfortable with 12. because 13 is an even bigger piece of ****, and in my case, it has totally wrecked my phone twice in 3 days now.
Do yourself an even bigger favor, and throw your samsung into the bottom of the ocean and go buy yourself an IPhone. I'm really sad about the way Samsung has turned out. I'm even more sad about the way Android has gone down the drain. And Google has turned into the world's most powerful creepy stalker with Facebook a close 2nd.
I think if people actually new just how intrusive these tech companies have become, they'd stop using them altogether. There needs to be new and better privacy regulations and trackers and spywares and metadata miners and these 'ad targeting' programs and applications should be illegal.
ImMrMyagiLafAtMe said:
3 Days ago, my phone suddenly shut itself off, and then stuck itself in a bootloop and would not boot again. It's a Samsung A53 5G (ATT&T) running android 12 one UI version 4.1 at the time. After booting into safe mode and wiping application config data, it still would not come out of safe mode until I factory reset it and connected it to a wifi network.
Finally after all of this BS, I got it to boot normally, but then, as if by magic, my phone was running Android 13 UI Version 5.0!
WTF!?
So I spent an entire day recovering my bank accounts, cashapp, applications, and various accounts, and chalked this pain in the ass up to the game...
And then this morning, it ****in' happened again.
I'm done with Samsung. This phone has been a $500 piece of **** since day 1. It's not even 3 months old yet. Samsung has gone from the most badass manufacturer of android devices, straight to the bottom of the abyss in terms of quality.
The Bloatware they send with these devices now should be unlawful. The amount of YOUR resources they use to track every single thing you do, every place you go, every dollar you spend is unfathomably creepy and discomforting.
Do yourself a favor and get comfortable with 12. because 13 is an even bigger piece of ****, and in my case, it has totally wrecked my phone twice in 3 days now.
Do yourself an even bigger favor, and throw your samsung into the bottom of the ocean and go buy yourself an IPhone. I'm really sad about the way Samsung has turned out. I'm even more sad about the way Android has gone down the drain. And Google has turned into the world's most powerful creepy stalker with Facebook a close 2nd.
I think if people actually new just how intrusive these tech companies have become, they'd stop using them altogether. There needs to be new and better privacy regulations and trackers and spywares and metadata miners and these 'ad targeting' programs and applications should be illegal.
Click to expand...
Click to collapse
That's not the experience of most people. Since you bring up Apple as if that will help you avoid this when it can happen there too: https://myphotoyear.com/ios-16-update-goes-wrong/
Its just a fact of life.
More or less it could be improved or solved by multi-OS versions at the same time (such as dual boot on a computer), slower major OS versions, etc. This is not how Google or Apple thinks though.
To add, you can of course improve loss of data by using system backup and also backing up your stuff separately. Though Android still isn't perfect there.
Of course, if you see an update, avoiding updating for some months might also help though not ideal.
edit: For instance you could have used the Samsung restore which may be presented on first use setup or even manually done in Settings > Accounts and Backups > Restore which will restore much if you used the online backup or backup to sd card. Some apps and data will be missing if apps don't support it, etc. Unfortunately, it seems to only offer one backup at least online so any backup on the account since might have destroyed it.
edit: using that and backing up to sd card includes 10GB of stuff on my phone whereas the online is suggested as 2GB (it backs up files and also eg debug built from source apps). So, if you want the best, it may be what you should do from now on. Then restore it if need be. Still, up to apps to support backup individually. Make sure to run it weekly or something.
Also, I know you're pissed about that. Try not to be pissed with me lol. Thanks.
I'm thinking we're in for weeks, or months, more wait. We haven't even gotten a January Security Update.
Just received the Android 13 (One UI 5.0) update last night on my unlocked phone. Also includes the Jan 2023 security update. Looks like they just made the January cutoff
Hmm I have unlocked a53 on t mobile, I checked for updates today and it said there were none.
I received the update today for Android 13 including dual sim support.
I been checking my A53 unlocked running on Visible every week since Christmas for an update. Today it found the Android 13 UI 5.0 update. downloading it now.
How is the new version? any bugs found?
ok, once my phone updated and rebooted now I am no longer connecting to 5G. I've rebooted a few times and nothing has changed. I'm stuck back on 4G.
tmeader said:
Just received the Android 13 (One UI 5.0) update last night on my unlocked phone. Also includes the Jan 2023 security update. Looks like they just made the January cutoff
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Click to collapse
5 days after your post (6 since you got the update), with daily checking, and it's still a No for me.
My A53 arrived this morning and upon turning it on, my device had a lot of firmware updates waiting for me. I just updated to Android 13 not too ago along with January's Security patch.
I happen to live in the US, use T-Mobile, and I'm using the international version with dual SIM support.
snark.shark said:
5 days after your post (6 since you got the update), with daily checking, and it's still a No for me.
Click to expand...
Click to collapse
Another 3 days...
Still no Android 13 update.
I may wind up going to the Samsung service location in my area. This is ridiculous.
snark.shark said:
Another 3 days...
Still no Android 13 update.
I may wind up going to the Samsung service location in my area. This is ridiculous.
Click to expand...
Click to collapse
They do rollouts on top of things.
You could of course use a sim from a different carrier that has the upgrade available and do it that way. Might just get it immediately or still not. Then switch back. That is a possible workaround.
Of course, if you see a signed image for download for Android 13 for your carrier. That might work too even though it still is a wait for it to show up that way.
I don't know if there's any other way here because of the CSC. It would be interesting to know if a Samsung service shop would do it for you. I can't imagine they would.
Received the update today. Seems to run faster.

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