[Android 5.1] Hangout constantly crashes on launch. + "Google Apps has stopped"
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
Unfortunately, Hangouts has stopped.
Click to expand...
Click to collapse
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
Unfortunately, Google Apps has stopped.
Click to expand...
Click to collapse
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
===============================================
UPDATE -
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This is like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
What was your installation process for Play Services 7.0.93?
Aerowinder said:
What was your installation process for Play Services 7.0.93?
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Click to collapse
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
bagarwa said:
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
Click to expand...
Click to collapse
That is strange. I have the same version of Hangouts, but my updated version of Play Services is 6.7.76 (1745988-438).
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
My issue is hangouts keeps getting killed by the Low memory killer even though I have 1gb free ram.
I did some monitoring, hangouts Noe has to run its own process that I've never seen before and after a minute it caches itself, and I guess the cache is dumped later since I haven't opened hangouts in 5 minutes, I have to restart the app every time I need to use it. I also don't receive any messages during that time because the app has been killed. Any ideas?
chabsie said:
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
Click to expand...
Click to collapse
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
Click to expand...
Click to collapse
Actually I'm using LBE as well and I suspected that it could have been the cause, and as you experienced, I removed all restrictions from the hangouts app and the problem still persisted.
My theory now is that a restriction that we've set on another app (or apps) is indirectly causing this issue with hangouts.
Does anyone know specifically which system apps could be connected to the functionality of Hangouts?
UPDATE: I've disabled restrictions on Youtube, Calendar, and Drive. This appears to have solved the problem.
Hangouts is working normally thus far and I haven't seen any error messages. Will update if things change.
I have a feeling that it's Drive.
What s
Is LBE? I'm stock phone sideloafed 5.1 and I have actually disabled hangout prior to upgrade now getting this error
Lee
Google play services "keep awake" disabled could cause it
I let all my apps keep awake in app ops and so on, but still have an issue with hangouts. It gets killed by system 5-10 minutes of not using it even if I leave it in background
2nd Update:
The problem is persisting again... my hypothesis has been disproved.
Any other suggestions or discoveries would be appreciated. I'm trying to find a way to fix Hangouts while keeping privacy settings in place as much as possible...
If XPrivacy was working for Android 5.0+ this issue would disappear.
I re enabled hangouts and updated it and not had the issue since
Play Service 7.0.96 from http://www.apkmirror.com/apk/google-inc/
Hangouts (+LBE) works fine by 5.1
Nexus 5 32GB, Android 5.01
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
I had a similar issue, so I rolled back hangouts to 2.5x and it's working fine now, YMMV. of course this may not be a viable solution to you but a working older version is better than a non-usable latest version.
Cheers!
Well, the only thing I can think of, in my circumstances, is that I had hangouts disabled when I updated to 5.1 (I don't use it). So yesterday I enabled it, cleared data, and disabled it again, and so far no crash. Maybe something got changed in the update and it didn't like the fact hangouts was disabled. Again, your issue may vary.
spark001uk said:
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
Click to expand...
Click to collapse
The new play services pretty much renders your phone useless due to nonstop update wake lock, (read more on the cataclysm ROM thread, like last 30 pages). The only way to fix the wake lock so far is to flash the cataclysm ROM patch (idk if it will work with stock ROM but it should) and it blocks the wake lock.
See attached picture below, that's how bad the new google play services is.
As for hangouts I got UKM and lowered the low memory killer to a minimum and disabled laptop mode (I'm using elementalX) and hangouts works just fine for me now.
russian392 said:
The new play services pretty much renders your phone useless due to nonstop update wake lock.
Click to expand...
Click to collapse
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
spark001uk said:
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
Click to expand...
Click to collapse
Yes, it would.
Hi. So lately Gmail and google search have been crashing whenever something tries to activater sync the apps. I have uninstalled the xposed framework and they stopped behaving like that. I have Greenwich, amplify, YouTube add away, Snapchat full.caption modules. I am running on Android 4.4.2. I have already tried erasing the cache things and uninstalling the apps updates.
Other thing that's happening to my cellphone is that it only charges when is turned off. But I don't if that's related to it since it started happening after the Google apps thin. So what can I do to fix it?
XDA Visitor said:
Hi. So lately Gmail and google search have been crashing whenever something tries to activater sync the apps. I have uninstalled the xposed framework and they stopped behaving like that. I have Greenwich, amplify, YouTube add away, Snapchat full.caption modules. I am running on Android 4.4.2. I have already tried erasing the cache things and uninstalling the apps updates.
Other thing that's happening to my cellphone is that it only charges when is turned off. But I don't if that's related to it since it started happening after the Google apps thin. So what can I do to fix it?
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Click to collapse
Hello
Thanks for using XDA Assist.
Given your report, we could not determine the Manufacturer & Model of your device in order to better approach your issue.
I will have to ask you to create a new Thread where you could be as detailed as possible regarding your device's information and issue.
Nice regards and good luck.
THREAD CLOSED
.
Hi, i hope to be posting in the correct section since this is my first thread here.
i recently bought a Z3 Dual and everything was fine, i updated firmware to Marshmallow and did factory reset (just to be sure that everything was ok after update), so i started installing various apps i had on other phones (Avast, Truecaller, Dropbox, CCleaner, Clean master, Games and other stuff, i'll post the entire app list if needed) and the phone started randomly crash with on-screen message "System UI unfortunately stopped" giving me only "ok" button, with the message continuously popping out, so i can't pass lockscreen and i'm forced to shutdown phone or reset via power button.
As the phone is on again everything is fine, but after some time it crashes again.
I tried to do a "Manual Debug" and find which app needed to be uninstalled so i tried one by one but without any luck (i've successfully get the device running without problem for 2 days but unfortunately i have not understood which app was causing the crash)
i did a Logcat but since i can't read it (i only found "BEGINNING OF CRASH" with Notepad++) i don't know what else to do, I thank you in advance for your willingness to help me with this (probably the stupidest) problem
HTML:
https://pastebin.com/MWknKjnM
it happened again, here's another logcat, exactly at 02-19 16:05:27.079
HTML:
https://pastebin.com/StBycp9H
just resolved... last poweramp (beta) update caused the issue.
a rollback to stable release solved the problem
Since I upgraded to Android 12, Google Assistant is randomly crashing, mostly when asking a location question like "where is the next supermarket". It starts with "I have found severa-" and then just force closes.
I have found out, that opening Google Maps sometimes randomly makes it to work, but then 1-2 days later it starts to crash again. Also activating "ok google" command seems to fix it for a while, I disable it, working, but then some days later it starts to crash again.
Have tried to remove Google app, reinstall Google app, clear Google app data, install Google Beta App, nothing helped.
Here is a list of countless people having the same issue:
https://www.reddit.com/r/GooglePixel/comments/qhjet4
Anyone on here found out how to solve it? Factory reset also doesnt seem to fix it.
This is unbelievable, no official bug ticket so far it seems by Google, that they are even aware about the issue.
I have found out what is causing it and how to solve it. Read my reddit post on here how to fix it, who is affected by it:
https://www.reddit.com/r/GooglePixel/comments/r392xb
Hi,
From yesterday when I goto manage apps and device in the app store, go into the app update bit and start any updates Google play crashes.
It still does the updates though.
I've tried updating Google play (it's the latest version). I've cleared cache and data, rebooted and it still continues to do this.
I've never seen this before in years of Android use. Any idea?
Have this going on as well. Wiped storages and seemed OK for a couple minutes, then started doing it again. Looks like this is potentially becoming an issue.
Seems to be fixed now with me not doing anything. I guess some server issue......