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[Android 5.1] Hangout constantly crashes on launch. + "Google Apps has stopped"
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
Unfortunately, Hangouts has stopped.
Click to expand...
Click to collapse
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
Unfortunately, Google Apps has stopped.
Click to expand...
Click to collapse
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
===============================================
UPDATE -
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This is like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
What was your installation process for Play Services 7.0.93?
Aerowinder said:
What was your installation process for Play Services 7.0.93?
Click to expand...
Click to collapse
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
bagarwa said:
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
Click to expand...
Click to collapse
That is strange. I have the same version of Hangouts, but my updated version of Play Services is 6.7.76 (1745988-438).
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
My issue is hangouts keeps getting killed by the Low memory killer even though I have 1gb free ram.
I did some monitoring, hangouts Noe has to run its own process that I've never seen before and after a minute it caches itself, and I guess the cache is dumped later since I haven't opened hangouts in 5 minutes, I have to restart the app every time I need to use it. I also don't receive any messages during that time because the app has been killed. Any ideas?
chabsie said:
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
Click to expand...
Click to collapse
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
Click to expand...
Click to collapse
Actually I'm using LBE as well and I suspected that it could have been the cause, and as you experienced, I removed all restrictions from the hangouts app and the problem still persisted.
My theory now is that a restriction that we've set on another app (or apps) is indirectly causing this issue with hangouts.
Does anyone know specifically which system apps could be connected to the functionality of Hangouts?
UPDATE: I've disabled restrictions on Youtube, Calendar, and Drive. This appears to have solved the problem.
Hangouts is working normally thus far and I haven't seen any error messages. Will update if things change.
I have a feeling that it's Drive.
What s
Is LBE? I'm stock phone sideloafed 5.1 and I have actually disabled hangout prior to upgrade now getting this error
Lee
Google play services "keep awake" disabled could cause it
I let all my apps keep awake in app ops and so on, but still have an issue with hangouts. It gets killed by system 5-10 minutes of not using it even if I leave it in background
2nd Update:
The problem is persisting again... my hypothesis has been disproved.
Any other suggestions or discoveries would be appreciated. I'm trying to find a way to fix Hangouts while keeping privacy settings in place as much as possible...
If XPrivacy was working for Android 5.0+ this issue would disappear.
I re enabled hangouts and updated it and not had the issue since
Play Service 7.0.96 from http://www.apkmirror.com/apk/google-inc/
Hangouts (+LBE) works fine by 5.1
Nexus 5 32GB, Android 5.01
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
I had a similar issue, so I rolled back hangouts to 2.5x and it's working fine now, YMMV. of course this may not be a viable solution to you but a working older version is better than a non-usable latest version.
Cheers!
Well, the only thing I can think of, in my circumstances, is that I had hangouts disabled when I updated to 5.1 (I don't use it). So yesterday I enabled it, cleared data, and disabled it again, and so far no crash. Maybe something got changed in the update and it didn't like the fact hangouts was disabled. Again, your issue may vary.
spark001uk said:
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
Click to expand...
Click to collapse
The new play services pretty much renders your phone useless due to nonstop update wake lock, (read more on the cataclysm ROM thread, like last 30 pages). The only way to fix the wake lock so far is to flash the cataclysm ROM patch (idk if it will work with stock ROM but it should) and it blocks the wake lock.
See attached picture below, that's how bad the new google play services is.
As for hangouts I got UKM and lowered the low memory killer to a minimum and disabled laptop mode (I'm using elementalX) and hangouts works just fine for me now.
russian392 said:
The new play services pretty much renders your phone useless due to nonstop update wake lock.
Click to expand...
Click to collapse
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
spark001uk said:
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
Click to expand...
Click to collapse
Yes, it would.
If you are having these issues (see title), what worked for me was to disable, uninstall or freeze (if rooted) the google app. This means you'll lose "ok google", google lens, etc. everything related with the assistant, but, for me is worth it because sending sms messages to have them show "sending..." eternally while knowing they were received drove me nuts.
Try uninstalling or disabling the google app if you are having issues like this.
Good Day.
nichobrooks said:
If you are having these issues (see title), what worked for me was to disable, uninstall or freeze (if rooted) the google app. This means you'll lose "ok google", google lens, etc. everything related with the assistant, but, for me is worth it because sending sms messages to have them show "sending..." eternally while knowing they were received drove me nuts.
Try uninstalling or disabling the google app if you are having issues like this.
Good Day.
Click to expand...
Click to collapse
This worked exactly once for me. Has it solved your problem indefinitely? If so, do you know why?
channeledbymodem said:
This worked exactly once for me. Has it solved your problem indefinitely? If so, do you know why?
Click to expand...
Click to collapse
As long as I had the Google app disabled everything worked flawlessly (I tested for months)
Recently I had to restore my phone to factory (locked bootloader, wipe, etc)
Now Google and my phone can work together again.
Not sure what changed, but so far so good.
This oddly worked for me
have been having this problem since June 2019with a Honor V10. I too found disabling the Google app was a work around. Strangely yesterday I managed to enable Google update all apps and the sms sent fine for about 10 hours now I'm back to the same problem again. I have also restored the phone and reinstalled all apps from scratch rather than use a back up. With the same issue occuring I presume there must be a software conflict somewhere with the apps I download.
Did anyone find a long term solution that enable the Google app to run?
Cheers n Gone Nick
Whoever stumbles here from google, I had same problem today and instead of disabling Google app, just killing it worked for me.
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
eatonjb said:
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
Click to expand...
Click to collapse
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
eatonjb said:
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
Click to expand...
Click to collapse
Ok, everything I posted went completely over your head, I'll try again.
If it is working like it is supposed to while in safe mode(which is only loaded with system apps and system settings and not any of your user apps or data) that tells you that the issue is caused by some user app that you have installed or something in your user settings. In other other words, it is very likely something that you, as the user, have installed or setup/selected, it is probably not the device. It keeps happening after resetting because you are not changing what you are doing that it is causing it, it is something that you keep returning to after resetting the device. You just need to figure out which user app is causing the issue or whatever settings are causing the issue.
The way to do that will be trial and error. Uninstall one of the apps that you have installed, then use the device for a few hours, if the issue continues, that wasn't the app causing the issue, reinstall that app then choose another user app to uninstall and then use the device for a few hours, if the issue continues, that is t the app, reinstall that app, and so on and so on, etc... Get the picture? When you uninstall an app and the issue stops, the last app uninstalled is probably the app causing the issue.
I suggest resetting the device again. Then, only install one of your usual apps but don't install any others and don't change any settings, use the device a while, if the issue does not occur, install another one of your usual apps but don't install any others, basically, install one app at a time until the issue occurs, when it does, the last app installed is probably the offending app.
Or, if you don't find it that way and you get all of your usual apps installed without triggering the issue during the trial and error process, then you need to go through settings by trial and error. Changing one setting at a time and using the device a while to see if the issue occurs, if it does, it probably has something to do with the last setting that you changed before the issue occured.
Slowly changing one thing at a time over an extended amount with time between each change, will allow you to isolate exactly which app or setting is causing the issue.
Or maybe you need to flash your stock firmware via PC tools to start over with a clean installation.
Sent from my SM-S767VL using Tapatalk
Hi there guys. i have a problem which i noticed today. i will try to be very specific on what happened etc, so that i may get the best help possible.
I have a xiaomi mi note 10 pro, with miui global rom 11.0.16 running android 9.
i have it rooted (first phone i ever rooted).
i had android auto installed and also android auto enabler (what a great app, got it from xda). alla was working fine more the few months i had my phone.
yesterday i noticed that android auto wouldnt start.
i was getting a message "android auto requires one or more google play services that are not currently available".
This must have happened in the last 3-4 days, because iremember having opened android auto few days ago, and all worked fine.
well, first i tried downgrading android auto, uninstalling, reinstalling it, getting updates from google play and aptoide for google play etc, removing them, deleting cache, deleting settings restarting and all that.
no matter what,i got the same error. one or more google play services is not currently available.
i was really desperate. today, i noticed an app named google services.
i opened it and it says on top "gms installer"
under it, it has 4 names. (google framework, google service, play store, google maps). all have ticks, apart from google framework.
google framework states it is corrupt. i press the button there is to fix it, it starts fixing and it stucks at 94%. doesnt go any further. upon trying to restart, it gets stuck at 0%.
after clearing cache data and restarting phone, it gets again at 94%. i am thinking thatthis framework is the problem. and i cannot do anything to fix this.
searching on the internet, many had this problem with android auto. and many of them had the problem these last few days. any ideas what i could do? at least to install the framework again?
ps. i never uninstalled the framework. or google services, as i have read it is a very bad thing to do.
thank you
First off, my U11 is stock (Hardware version 0004, Software version 3.35.651.4). I have yet to root it.
A few hours ago, apps that I have used for weeks to years stopped working. It started with HBO Max, then spread to my smart watch's sync app, GMail, My Stocks Portfolio, the Google app, etc.
Why this started happening is a puzzle. One coincidence is that I selected a sleep monitor app on my computer to be installed on my phone over the weekend, but there is no indication this was done or even attempted.
I booted to the Download screen and see this unexpected text "Security checking failed DENY".
I've backed up everything three different ways as much as I'm able without rooting and intend to do a Factory Reset, but I'm curious if what I'm seeing could cause continuing problems.
Thanks in advance,
Jeff
@Jeff in 92833 Today, we've quite a lot of reports on XDA that apps suddenly stopped working. Here's one example:
Many apps have stopped working
Android 9. Last night several apps stopped working. So I started deleting recent apps, rebooted, still same problem. Then I started deleting unnecessary apps, rebooted, still same problem. Any known issue that may cause this? Some apps I...
forum.xda-developers.com
Maybe this article also covers the reason for your issue:
Google fixes issue causing Android apps to crash with updates to Chrome and WebView
Updating to the latest versions of WebView and Chrome solves the issue.
www.theverge.com
Oswald Boelcke said:
@Jeff in 92833 Today, we've quite a lot of reports on XDA that apps suddenly stopped working. Here's one example:
Many apps have stopped working
Android 9. Last night several apps stopped working. So I started deleting recent apps, rebooted, still same problem. Then I started deleting unnecessary apps, rebooted, still same problem. Any known issue that may cause this? Some apps I...
forum.xda-developers.com
Maybe this article also covers the reason for your issue:
Google fixes issue causing Android apps to crash with updates to Chrome and WebView
Updating to the latest versions of WebView and Chrome solves the issue.
www.theverge.com
Click to expand...
Click to collapse
Thanks for this information. I noticed some casual acquaintances posting about the same problem on Facebook this morning, but no solution was offered.
Jeff
Oswald Boelcke said:
@Jeff in 92833 Today, we've quite a lot of reports on XDA that apps suddenly stopped working. Here's one example:
Many apps have stopped working
Android 9. Last night several apps stopped working. So I started deleting recent apps, rebooted, still same problem. Then I started deleting unnecessary apps, rebooted, still same problem. Any known issue that may cause this? Some apps I...
forum.xda-developers.com
Maybe this article also covers the reason for your issue:
Google fixes issue causing Android apps to crash with updates to Chrome and WebView
Updating to the latest versions of WebView and Chrome solves the issue.
www.theverge.com
Click to expand...
Click to collapse
Updating Google Chrome (which never went bad) did the trick.
Jeff