Screen oversensitive cant use dialer to run TSP. - Samsung Galaxy Note 10 Questions & Answers

Hello,
A few days ago my note 10 started acting up, I thought it was the case causing accidental touches so I began using the phone without a case. Unfortunately the issue is still present, I have to restart the phone multiple times a day but it continues to pick up random touches, the phone is clean, no physical scratches or cracks. When searching for this issue I found there is a dialer code *#26... but this does not work with my carrier. Is there a apk I can download somewhere? Any advice would be greatly appreciated.
Thank you,

travisryans said:
Hello,
A few days ago my note 10 started acting up, I thought it was the case causing accidental touches so I began using the phone without a case. Unfortunately the issue is still present, I have to restart the phone multiple times a day but it continues to pick up random touches, the phone is clean, no physical scratches or cracks. When searching for this issue I found there is a dialer code *#26... but this does not work with my carrier. Is there a apk I can download somewhere? Any advice would be greatly appreciated.
Thank you,
Click to expand...
Click to collapse
I have the same issue with my display on Note10. Overly sensitive, takes ghost inputs on various places in lower part of display. Dialer code and upgrading firmware didnt help. It helps when I lock the phone and turn display on. Then everything is OK...

Related

[Q] Bad digitizer or software issue? Random input.

My M8 is on stock ROM, rooted with Xposed and a handful of modules.
Half the time I'm in the Play Store viewing a list of my installed apps, my phone will somehow register a touch anywhere randomly on the display while I'm not touching the screen in any way. Initially I assumed it was a busted digitizer, but it ONLY does this while I'm in the Play Store, from what I've noticed at least. My phone does this while unplugged from any charger/cable.
Also, a lot of times while I'm using the phone while charging, the digitizer will freak the hell out while I'm touching it and register inputs all over the screen and very rapidly. I've seen this on other phones as well while using a crappy non-OEM charger, but this phone seems very much more sensitive to what charger you're using. Chargers that worked fine on my Note 2 and my wife's current GS4 make my M8's digitizer freak out. Has anyone else noticed this?
FYI, I can see these random inputs by enabling "show touches" in the developer options. I'll see touches register on the screen without me touching the phone at all in both of the scenarios above.
T4rd said:
My M8 is on stock ROM, rooted with Xposed and a handful of modules.
Half the time I'm in the Play Store viewing a list of my installed apps, my phone will somehow register a touch anywhere randomly on the display while I'm not touching the screen in any way. Initially I assumed it was a busted digitizer, but it ONLY does this while I'm in the Play Store, from what I've noticed at least. My phone does this while unplugged from any charger/cable.
Also, a lot of times while I'm using the phone while charging, the digitizer will freak the hell out while I'm touching it and register inputs all over the screen and very rapidly. I've seen this on other phones as well while using a crappy non-OEM charger, but this phone seems very much more sensitive to what charger you're using. Chargers that worked fine on my Note 2 and my wife's current GS4 make my M8's digitizer freak out. Has anyone else noticed this?
FYI, I can see these random inputs by enabling "show touches" in the developer options. I'll see touches register on the screen without me touching the phone at all in both of the scenarios above.
Click to expand...
Click to collapse
Are you using any sort of cases/screen protectors? If so try taking them off and seeing if the issue persists. Also wipe down the screen and get rid of any smudges and fingerprints and see if that fixes it as those can apparently sometimes cause this.
Lastly you can try doing a 'Factory Data Reset' from your recovery such as TWRP, I do not know if the stock recoveries have these but if they do and this is a software issue than this will solve your problem. (Requires S-OFF if it's not available in stock recovery)
If doing the factory data reset does not solve your problem than it is almost definitely a manufacturer defect.
Do take note I did my own research just now to bring you these answers and I am not capable of giving you an overly educated answer like someone else may. Good luck! & I hope the software/case solutions fix it.
Edit: Try disabling Xposed and see if the problem persists too.
T4rd said:
My M8 is on stock ROM, rooted with Xposed and a handful of modules.
Half the time I'm in the Play Store viewing a list of my installed apps, my phone will somehow register a touch anywhere randomly on the display while I'm not touching the screen in any way. Initially I assumed it was a busted digitizer, but it ONLY does this while I'm in the Play Store, from what I've noticed at least. My phone does this while unplugged from any charger/cable.
Also, a lot of times while I'm using the phone while charging, the digitizer will freak the hell out while I'm touching it and register inputs all over the screen and very rapidly. I've seen this on other phones as well while using a crappy non-OEM charger, but this phone seems very much more sensitive to what charger you're using. Chargers that worked fine on my Note 2 and my wife's current GS4 make my M8's digitizer freak out. Has anyone else noticed this?
FYI, I can see these random inputs by enabling "show touches" in the developer options. I'll see touches register on the screen without me touching the phone at all in both of the scenarios above.
Click to expand...
Click to collapse
It's a known issue, phantom touches. It might be software or hardware related. No known fix yet. Happens to me sometimes also. I've also only really noticed it in the Playstore.
Haven't noticed anything with different chargers, you could have a hardware problem.
Sent from my HTC6525LVW using Tapatalk
S1L3nTShaDoWz said:
Are you using any sort of cases/screen protectors? If so try taking them off and seeing if the issue persists. Also wipe down the screen and get rid of any smudges and fingerprints and see if that fixes it as those can apparently sometimes cause this.
Lastly you can try doing a 'Factory Data Reset' from your recovery such as TWRP, I do not know if the stock recoveries have these but if they do and this is a software issue than this will solve your problem. (Requires S-OFF if it's not available in stock recovery)
If doing the factory data reset does not solve your problem than it is almost definitely a manufacturer defect.
Do take note I did my own research just now to bring you these answers and I am not capable of giving you an overly educated answer like someone else may. Good luck! & I hope the software/case solutions fix it.
Edit: Try disabling Xposed and see if the problem persists too.
Click to expand...
Click to collapse
Using a Supcase that doesn't touch the display and no screen protector. It does it without the case being on too.
I've recently did a full system wipe and tried a new ROM (Clean ROM) and it still does it, but only in the Play Store, which is why it's confusing me as to if it's a software or hardware issue. I've had HTC send me a replacement M8 out because of it and the new phone ( and previous 2 other phones I had hardware issue with) never did this, which makes me believe that it is indeed a hardware issue. It's just bizarre that it only happens in the Play Store.
When I flashed this new ROM though, it didn't do it initially during the setup of the phone and getting all my apps installed/updated. Once I installed Xposed, it did it, so I uninstalled Xposed to see if it continued and it did, so I'm not sure if it was a coincidence that I didn't have any "phantom touches" before installing Xposed or not.
BadUsername said:
It's a known issue, phantom touches. It might be software or hardware related. No known fix yet. Happens to me sometimes also. I've also only really noticed it in the Playstore.
Haven't noticed anything with different chargers, you could have a hardware problem.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Are you rooted and/or running Xposed as well?
T4rd said:
Are you rooted and/or running Xposed as well?
Click to expand...
Click to collapse
Rooted, no xposed. It was doing the Phantom touches when I was unrooted also.
Sent from my HTC6525LVW using Tapatalk
Just want to bump this to see if anyone else is experiencing it and maybe fine a possible fix. I've replaced this phone 3 times now for different issues and would like to see if I can fix this without swapping it out again. It has gotten a tad worse now and the phantom touches have extended into Hangouts when I initially open it and start typing into a conversation, it will register taps on the keyboard and I have to delete the erroneous input immediately upon the keyboard opening. Otherwise, I don't see it anywhere else in any other apps or situations. Friggin weird. It has followed me across ROMs and factory resets. So I'm guessing it's just a weird-ass hardware issue.
I also facing this issue yesterday & getting worst today. I on ViperRom stock, no xposed or whatsoever.. just viper rom.. this phone just 2 months in my hand.... not only the phantom touches, but dead band as well...
did you send to service centre to get it fix or replacement?
mrvearn said:
I also facing this issue yesterday & getting worst today. I on ViperRom stock, no xposed or whatsoever.. just viper rom.. this phone just 2 months in my hand.... not only the phantom touches, but dead band as well...
did you send to service centre to get it fix or replacement?
Click to expand...
Click to collapse
Mine eventually resolved itself. I was only having Phantom touches on Google Apps. Mainly the playstore and Gmail.
Playstore updated and the issue went away, started using inbox instead of Gmail and it also went away. Haven't had a problem since.
Your issue sounds like it might be more of an issue, but updating both of those apps fixed my problems.
Sent from my HTC6525LVW using Tapatalk
i too have same prob
T4rd said:
My M8 is on stock ROM, rooted with Xposed and a handful of modules.
Half the time I'm in the Play Store viewing a list of my installed apps, my phone will somehow register a touch anywhere randomly on the display while I'm not touching the screen in any way. Initially I assumed it was a busted digitizer, but it ONLY does this while I'm in the Play Store, from what I've noticed at least. My phone does this while unplugged from any charger/cable.
Also, a lot of times while I'm using the phone while charging, the digitizer will freak the hell out while I'm touching it and register inputs all over the screen and very rapidly. I've seen this on other phones as well while using a crappy non-OEM charger, but this phone seems very much more sensitive to what charger you're using. Chargers that worked fine on my Note 2 and my wife's current GS4 make my M8's digitizer freak out. Has anyone else noticed this?
FYI, I can see these random inputs by enabling "show touches" in the developer options. I'll see touches register on the screen without me touching the phone at all in both of the scenarios above.
Click to expand...
Click to collapse
Any fixes for the phantom touch??

[Q] Help! LG-D800 Top of Screen Unresponsive!

Hi, new to XDA but I have been having a problem with my unlocked & rooted LG G2 D800 running official 4.4.2 recently. About 2 weeks now.
The top of the touchscreen is unresponsive. Did nothing that I know of to cause any damage to the screen. It started with just a small portion where the notification bar is located. Couldn't drag the notification bar down was pretty much the only problem. Then the area began to get larger. But then it would get smaller. It stretches from one end of the screen to the other short ways. At one point there was a small line that would register touch in between two unresponsive areas. At another point the screen started working fine for 3 days then began to act up again. Now the screen registers touches that aren't happening. Turned on a setting in Developer settings that allows me to see small dots where the screen is touched and sometimes it will register 5, 6, even 7 touches at once all in the unresponsive section of the screen. Sometimes one or two or three. They happen in both short clicks and long presses. Sometimes one point will register and stay in the same spot for a while, happens in random different spots in the unresponsive zone. It is a real hassle at this point because when it starts happening it clicks anything in it's path, pulls down the notification bar, zooms, posts, opens apps, etc.
Tried doing a factory data reset, didn't help in the slightest.
Tried updating touch firmware in the hidden menu, again nothing.
Looked it up and it seems to be a semi common problem with the G2. A lot of people are crying software issue. So what my question(s) would be are, does anyone on xda have the same problem? Has anyone found a solution? Even more specific has anyone found that flashing a different ROM works/fixes the issue? Like CM11 say because it's in a stable build? Maybe it could be a hardware issue, loose connection, something else but it's frustrating as hell and it would be nice to find out it's something easily fixable before I start ordering parts. Thank you! -Damon
igotamelvin said:
Hi, new to XDA but I have been having a problem with my unlocked & rooted LG G2 D800 running official 4.4.2 recently. About 2 weeks now.
The top of the touchscreen is unresponsive. Did nothing that I know of to cause any damage to the screen. It started with just a small portion where the notification bar is located. Couldn't drag the notification bar down was pretty much the only problem. Then the area began to get larger. But then it would get smaller. It stretches from one end of the screen to the other short ways. At one point there was a small line that would register touch in between two unresponsive areas. At another point the screen started working fine for 3 days then began to act up again. Now the screen registers touches that aren't happening. Turned on a setting in Developer settings that allows me to see small dots where the screen is touched and sometimes it will register 5, 6, even 7 touches at once all in the unresponsive section of the screen. Sometimes one or two or three. They happen in both short clicks and long presses. Sometimes one point will register and stay in the same spot for a while, happens in random different spots in the unresponsive zone. It is a real hassle at this point because when it starts happening it clicks anything in it's path, pulls down the notification bar, zooms, posts, opens apps, etc.
Tried doing a factory data reset, didn't help in the slightest.
Tried updating touch firmware in the hidden menu, again nothing.
Looked it up and it seems to be a semi common problem with the G2. A lot of people are crying software issue. So what my question(s) would be are, does anyone on xda have the same problem? Has anyone found a solution? Even more specific has anyone found that flashing a different ROM works/fixes the issue? Like CM11 say because it's in a stable build? Maybe it could be a hardware issue, loose connection, something else but it's frustrating as hell and it would be nice to find out it's something easily fixable before I start ordering parts. Thank you! -Damon
Click to expand...
Click to collapse
I doubt that it is a software issue. The G2 is a pretty tough phone but sometimes the digitizer gets a bit off if too much pressure is applied like when you sit and the phone is in your back pocket. Can you have it checked? You can download screen test apps from play store to run simple pixel based tests to see if its ok or there is a hardware issue.
Press the phone firmly with your fingers or palms. It helped my with my lg g2
Sent from my LG-D800 using XDA Free mobile app
my issues was solved by opening phone and fixing digitizer connector

Marshmallow Phantom Touches

Has anyone else here experienced this? I found a few people on the subreddit about Moto G so I am not the only one, but I wonder how many people it affects. I updated my phone to marshmallow and the next day the problem began - I can't normally scroll facebook or any other tab without opening random links and tabs. It's like the phone is registering touches when I am scrolling. It is really annoying after the 20th photo you accidentally liked. Or when checking out the settings you click on every single tab when trying to scroll down. I did a factory reset but it was normal for maybe less than a day (I might have not noticed since I was busy that day and didn't use the phone as much).
Do I wait for next update? It could be months and this is unbearable.
same problem after update, really annoing
Same issue here. It's driving me nuts. I contacted Motorola by email and they told me to factory reset or send it in for a hardware repair! It's obviously a software issue.
Same problem with me but after removing tampered glass my touch problem was solved.
nikhilpal2705 said:
Same problem with me but after removing tampered glass my touch problem was solved.
Click to expand...
Click to collapse
exactly the same solution!
Forever Alone said:
exactly the same solution!
Click to expand...
Click to collapse
Same... removing my tempered glass screen protector was the solution, and then I put one back on that was thinner than my original one and the problem returned but with much less severity. It is livable now, but still annoying once in a while.

Pixel randomly locks while in use, even in safe mode.

A few weeks after I got my Pixel I started experiencing random screen locks while I'm holding and using the phone.
I have it set to Auto lock after 1 minute of activity but this can happen sometimes immediately after unlocking with the finger print scanner. Ive only noticed it happening while on my hour train commute but that could just be because that's where I'm using it the most consistently.
I talked to Google support via chat and they suggested booting into safe mode to see if it's a third party app causing the issue. Ive currently been using safe mode for an hour and it has happened but only once when it first rebooted.
Has anyone else experienced this? I've contacted Google support again and will update if they find anything.
Thanks
I have experienced this several times. I can't pinpoint what's causing it. I'm just glad someone else is seeing this happen as well. Hopefully someone gets to the bottom of it.
I use an app "Always On" which has a "timeout" feature.
The app uses AMOLED ambient display to put a clock and notifications on the screen.
I use it when going to bed or at night. The timeout feature uses Device Administrator access and causes the screen to go fully off after a while. Sometimes the app causes the Devices Administrator requires password "error," definitely.
I will test more and report, but earlier in week I noticed screen go off as you describe, as I've noticed now and again too, and I realized it was maybe exactly 3 hours since I freshly set a 3 hr timeout in Always On. At that point I was using my phone when the device locked.
Hmm.
Sent from my sailfish using XDA Labs
wilsonic said:
A few weeks after I got my Pixel I started experiencing random screen locks while I'm holding and using the phone.
I have it set to Auto lock after 1 minute of activity but this can happen sometimes immediately after unlocking with the finger print scanner. Ive only noticed it happening while on my hour train commute but that could just be because that's where I'm using it the most consistently.
I talked to Google support via chat and they suggested booting into safe mode to see if it's a third party app causing the issue. Ive currently been using safe mode for an hour and it has happened but only once when it first rebooted.
Has anyone else experienced this? I've contacted Google support again and will update if they find anything.
Thanks
Click to expand...
Click to collapse
Maybe a magnet causing interference? http://www.androidheadlines.com/2016/11/the-google-pixel-and-pixel-xls-screens-react-to-magnets.html
tejasm1 said:
Maybe a magnet causing interference?
Click to expand...
Click to collapse
OMG you just blew my mind. This is definitely what it is. When I'm sitting on the train I have my satchel on my lap which has magnetic clasps. I'll remember to keep it away from there in future. THANK YOU SO MUCH! :good:
I know this is an old thready but this blew my mind too! I think my juul is causing it, as it has a magnet on the end to snap to the charger. Never would've put two and two together. Thank you!
P4xl - Same random screen locking symptoms, NOT MAGNET related.
All of the responses in this describe the symptoms of the problem I have with my Pixel4xl, but not the description of the cause.
I most DEFINITELY do not have any magnets within any proximity to my phone.
It only has an Otterbox case, and will often lock when being actively used, while behind held at least 6" from any other object (except my hands).
Is anyone else experiencing this (non-magnet related issue)?
djdole said:
All of the responses in this describe the symptoms of the problem I have with my Pixel4xl, but not the description of the cause.
I most DEFINITELY do not have any magnets within any proximity to my phone.
It only has an Otterbox case, and will often lock when being actively used, while behind held at least 6" from any other object (except my hands).
Is anyone else experiencing this (non-magnet related issue)?
Click to expand...
Click to collapse
Yes I have the same issue where the phone locks itself randomly on 4XL. No idea what's going on I have a fabric case... Very annoying it happens all the time
I also have the same issue on the Pixel 4. No case, I'm sitting on my couch, no magnet within 6 feet, no electronics other than a remote control, yet my phone just sometimes locks.
Yes I'm facing this issue on my Pixel 2 as well, and no magnets near me!! Can someone Please help?
Hey guys make sure your buttons arent stuck to the frame
It's happening to me too on my pixel 4 xl. Did anyone determine a cause?
Same issue, no case on it or any magnet nearby. It's super annoying.
I had the same issue on my Pixel XL. Didn't think twice about it since it was an older phone, probably a bug with new os/old phone. But i just upgraded to the Pixel 4a and the same thing is happening! Is it related to smart unlock? The weather? Mars in retrograde?
djared704 said:
Hey guys make sure your buttons arent stuck to the frame
Click to expand...
Click to collapse
Definitely not the cause for me.
In my Otterbox case, when pressed, the volume buttons cause the volume interface to appear (which isn't happening),
and the power button has a distinct click when pressed (and when held, activates the nfc card payment interface).
A good guess, but unfortunately isn't the cause, in my situation. ??

Touch screen problem

Hi guys,
i'm having an issue with my HTC u11, basically when i'm using the phone randomly the swipe down screen (when you swipe the screen down from top to bottom to get the notifications) comes down.
For example if while i am writing a message then drop down screen will come down when i'm typing, i then have to swipe up and continue and again.
it happens more or less all the time and is quite annoying.
any ideas?
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
killa_byte said:
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
Click to expand...
Click to collapse
Well i had the same issue. Was driving me mad! Thanks for the info.
I don't use nova and I have been experiencing this same problem so now what?
Sent from my SM-G955U using XDA-Developers Legacy app
Yeah i though the Nova setting had solved it but it seems to be back again for me, although not as frequent.
I also experience the keyboard collapsing randomly too. Anyone get that?
Hi guys, thought nova got rid bit guess not. I still get the issue. Would this be a software issue or do I have a fault with my hardware?
Any tests I can do?
I reported my issues to HTC and they replied with the following :
To test the function of the touch screen please follow the below steps
1- Dial *#*#3424#*#* > the press accept.
2- From the options, mark Line drawing test > then press run.
3- Then start drawing on the screen to check if there are parts that do not respond
The screen does not have any dead or unresponsive spots tho and the test passes without any issues.
Does anyone experience the keyboard collapses also?
I might do a full reset soon to see if that helps any. If not i will be getting back in touch with HTC.
Did all this as well, and all the tests that I've ran pass just fine. I've also done a hard reset and it didn't make any difference. I do notice that after a soft reset that it takes a while for it to happen again. It's annoying as hell so I will be monitoring this thread. Whatever you find out from htc please update this thread so we can figure out what the hell is going on.
Sent from my SM-G955U using XDA-Developers Legacy app
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
killa_byte said:
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
Click to expand...
Click to collapse
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
themuffinman said:
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
Click to expand...
Click to collapse
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
I have emailed HTC back advising them that others are reporting the issue so unlikely that it's a single handset issue.
Awaiting their reply. No doubt it will be along the same lines that @dobknobby got and have to go through the 10 day repair process.
Will update when I get a reply.
I have had the same problem, and I have done the a lot of the same steps;
I tried several different screen protectors, thinking that was causing the issue. I have had no screen protector on for the last week, and yep it still happens.
Shut off edge sense, still happened.
Tested the touch screen, and everything passed.
Last night I noticed that it seemed to be related to the pressure I was putting on the screen, if I pressed down harder on the screen and slide my finger left or right or up the notification bar would come down. Did some more testing and for awhile I was able to reproduce it about 50% of the time. I rebooted the phone into safe mode (hold power button down and then press and hold the power off option for about 5 seconds it will ask if you want to reboot into safe mode). In Safe mode I could not reproduce it, Safe mode disables ALL third party apps.
WARNING: when I rebooted my phone to go back to "normal" all of my widgets and groupings were not on the screens, had to re add them.
After doing all this testing last night, I have not seen the notification come down, but like someone said it seems to get worse the longer the phone is running before reboot.
I was going to do a hard reset, today but that sounds like that may not help.
Not sure if this is software, but with the testing I did last night it seem to work fine in safe mode. However I have wondered if it is something with the screen, like is flexing enough for the sensors at the top to react to the pressure/flex.
Well keep testing and report back.
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
OK, i have ordered HTC u11 this morning from amazon, but i guess i will cancel my order. Had many problems with htc phones in the past. Saw many reviews and thought that this one is perfect with no flaws... Ahh..... Already ordered some accessories for my new device... It's really a shame to read this kind of threads. Hope you guys will find a solution and hope that this won't be a hardware issue.
djbutter said:
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
Click to expand...
Click to collapse
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
shivadow said:
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
Click to expand...
Click to collapse
Personally I made sure to address all your points when trying to figure out what is going on. So none of this applies to me.
scotia_rfc said:
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Click to expand...
Click to collapse
It doesn't collapse for me, but i do occasionally have the notification shade pulled down.
dobknobby said:
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
Click to expand...
Click to collapse
Same here, only I was told 7 to 15 business days. Offered to give c card to have a replacement shipped, but that is no longer an option with HTC.
So when I washed my M9, I was without a device for 2 days, but now that their phone is crap, it's going to be 3-4 weeks.
Unhappy....

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