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Touch pro wont charge via usb connection??

Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?

Check this setting
dealstokie said:
Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
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Click to collapse
Hi, You don't have the box ticked in the battery screen do you ?
the one that says
When device is turned on, do not charge the battery when connected to the PC
this should be unticked.
dean

Hi Dean
Now I dont have it ticked !!
Any other idea's?

The problem could also be your usb line or usb port. try some alternatives first.

Tried everything, different usb leads, different sockets even different laptops !!
Help

Same problem here. But i changed the USB cable and problem solved. Did u tried it, with the official USB cable from HTC? (I guess so, just to check)

Yep I did !!
Will try again when I get home though..

Thats strange... my TP came with UK power adapter, so I couldnt use AC power until I get an adapter (4 days)... in these days I always charged via USB (all night long)

Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?

shall i phone vodaphone and ask for a replacement

dealstokie said:
shall i phone vodaphone and ask for a replacement
Click to expand...
Click to collapse
Hi,
this is sounding kinda weird..
What kind of wall charger came with the phone, mine is a wall adapter that i plug the USB lead into to charge the phone
So i know my USB lead works as this charges the phone with both the adapter and via USB on any PC ( i have tried home and work PC's)
Sounds like it could be a handset issue then ???
mine is a Vodafone handset that i bought unlocked and flashed with a different ROM and its working fine..
Dean

dealstokie said:
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
Click to expand...
Click to collapse
Laptops can be a bit funny about USB charging, I remember one laptop I had wouldn't charge my phone (SE K800i at the time), unless it was on mains power. The laptop had to be powered up while on the mains, with no USB devices plugged in, then it would supply power to the ports.
My work laptop is also a bit funny about it, I had to disable powering down of the USB ports otherwise it won't power them back up, but since if nothing is connected there's not much of a problem. There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.

sulphuricaciduk said:
There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
Click to expand...
Click to collapse
This is exactly what mine turned out to be. At work I've got a Dell Optiplex 745 tower and none of the USB ports put out enough power to charge my phone and have the phone on. I've got wifi turned off but the data, EDGE, is always on. If the display is on and I'm in Storage mode there's very little charging going on. It doesn't drain quickly but it definitely isn't going up. If I'm in sync mode it drains pretty quickly and it seems as tho it's not even charging at all.
What I do now is plug it in at work and turn off the display. Kinda sucks but I need my phone fully charged at all times.

I have the same problem....
the usb and the factory usb are different if u have looked carefully
firstable, the shape of the heads are different. secondly, there are 4 pins inside usb and 6 pins inside the factory usb...I guess that's the problem.

Try messing with the USB to PC settings. I know my TP was acting funny and not charging, and after i disabled network functionality, i think it started charging. GL.

Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!

dealstokie said:
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
Click to expand...
Click to collapse
Have you tried it plugged into a desktop computer? It would rule out the laptop being the problem if it didn't work. You could also use a mini-usb cable, which could also prove if the official cable is a problem.

Having similar problem...
I'm having a similar problem. My laptop used to charge Touch Pro when i connect it. Now for reason i noticed that it doesn't anymore.

I could be wrong, but I thought I read in the manual that when the phone is synched to a PC, it only charges in trickle mode, so it doesn't recharge the battery efficiently. Is this the problem?

same problem here. Mine was working fine with ANY charger whether it be USB, car charger or wall charger. But now it will only charge with the htc plug but not the HTC wall charger. The plug is the one with the ports for tv-out, headphones.
I'm going to go try and do a hard reset.I dont understand what could cause this.

USB charging issue

Hi all,
My friend's OPO does not charge when connected to the USB port of a computer. It is stock, unrooted, KK 4.4.2.
It charges fine when he charges via the wall charger. My OPO charges fine out of the box, with USB on the same laptop and port.
He does not want to factory reset and I am at a loss here. Please advise what I need to check here.
Thanks!

Oomahey said:
Hi all,
My friend's OPO does not charge when connected to the USB port of a computer. It is stock, unrooted, KK 4.4.2.
It charges fine when he connects it to his TV (he has the US charger but no adapter for Indian plug points). My OPO charges fine out of the box.
He does not want to factory reset and I am at a loss here. Please advise what I need to check here.
Thanks!
Click to expand...
Click to collapse
He can buy a universal adapter for the charger. They're pretty cheap.

It's because the laptop isn't putting out enough current. It must be at least 2a to charge properly.
Transmitted via Bacon

timmaaa said:
It's because the laptop isn't putting out enough current. It must be at least 2a to charge properly.
Transmitted via Bacon
Click to expand...
Click to collapse
The issue here is that my OPO charges through the same USB port and with the same cable. That's what has me baffled.

Well consider me baffled too.
Transmitted via Bacon

Anybody has any idea about this issue?

The front panel of my pc case has usb ports that has trouble recognizing or charging any phone. When I plug it in, the phone will show it charging but the battery continues to drain or I can't access the sdcard. Not sure what causes this, but when I plug my phone into the usb ports in the back that are connected directly to the motherboard, then there is no problem.

kokocabana said:
The front panel of my pc case has usb ports that has trouble recognizing or charging any phone. When I plug it in, the phone will show it charging but the battery continues to drain or I can't access the sdcard. Not sure what causes this, but when I plug my phone into the usb ports in the back that are connected directly to the motherboard, then there is no problem.
Click to expand...
Click to collapse
Thanks for the reply but that is not it. My OPO charges fine from the same port and the same cable.

Anybody got any info on this issue?

Uh, I'd say factory reset or don't worry about it.
Not sure what you expect to hear. But that's probably the first plan of action. Especially since yours works fine.

Opo has higher power requirements. You may need a cable with a 24AWG or better rating (lower allows more current).
Does it work with the stock cable?

tiny4579 said:
Opo has higher power requirements. You may need a cable with a 24AWG or better rating (lower allows more current).
Does it work with the stock cable?
Click to expand...
Click to collapse
My OPO works with any cable, though time to charge is the best on stock cable. But my friend's OPO doesn't charge at all. Even on stock cable.
Unable to make sense of it at all. I may sound like a simpleton, but maybe there is some checkbox I ticked somewhere which is preventing this? UGH!

tiny4579 said:
Opo has higher power requirements. You may need a cable with a 24AWG or better rating (lower allows more current).
Does it work with the stock cable?
Click to expand...
Click to collapse
The phone will work with any cable. Worst-case the cable's resistance and diameter will reduce the maximum charging current significantly but it always will charge the phone.
It's because the laptop isn't putting out enough current. It must be at least 2a to charge properly.
Click to expand...
Click to collapse
No USB port has that much current except maybe for highly specialized ones. USB2 is rated on 0.5Amp, USB3 on 0.9
Of course the phone will take significantly longer to charge or may even discharge when used while plugged in.

I can say "me too". My one also didn't charge from powered off PC while Nexus 5 plugged in the same PC with same cable charges fine.
When PC is powered on, One charges intermittently. I.e. I plug it in, it charges for some time and then stops. "OS monitor" shows "discharging [USB power]" state.
Any thoughts?
Sent from my A0001 using Tapatalk

Cannot charge OnePlusOne via USB
I have the same problem.
The problem seems to have started AFTER upgrading O/S to Cyanogen 12.0.
Cannot charge via USB either from my note PC or Mobile BatteryPak (1.7a).
Above comment that 2a power is required is surprising, as I thought 1a is standard. Maybe there is some Cyanogen bug here?
I found in some Forum to make of SETTINGS - STORAGE - USB COMPUTER CONNECTION, but I do have this setting, and still cannot charge the computer.

taristoblus said:
I have the same problem.
The problem seems to have started AFTER upgrading O/S to Cyanogen 12.0.
Cannot charge via USB either from my note PC or Mobile BatteryPak (1.7a).
Above comment that 2a power is required is surprising, as I thought 1a is standard. Maybe there is some Cyanogen bug here?
I found in some Forum to make of SETTINGS - STORAGE - USB COMPUTER CONNECTION, but I do have this setting, and still cannot charge the computer.
Click to expand...
Click to collapse
Quote from google
In the USB 1.0 and 2.0 specs, a standard downstream port is capable of delivering up to 500mA (0.5A)
Click to expand...
Click to collapse
It will charge very slowly but will charge faster if the device is off. If you're using it while it's charging it's like filling a bucket up with water that's got a hole in the bottom. It fills up. But slower than it would if there was no hole.
As for the battery pack I have a 2.0a EE Battery pack and it works fine so it might be related to the analogy above.

Sorry to bring up an old topic, But its still hanging and non has really come up with solution. So i thought let's bring some light to it.
My dad has encountered the same issue the other day, I'm basically not much PRO into fixing things like this but by turning on/off USB debugging while connected to PC and also turning on/off Developer options does makes it charging through PC again.
Previously it was charging by PC, but dad has messed up something internally and asked me for help, so this lil so called tricked work for me. I hope this will help others to.

Charging via USB

Hello,
I'm owning a Z5 for a few months now but I'm having issues charging it via a computer's USB port.
When I plug it in, the phone's screen light up but the charging icon does not appear. After a while, a popup comes telling me that the power source is not strong enough. (Even with luminosity at minimum, and barely any usage). Also the computers are never recognizing it (unknown device in Device Manager, unable to access files).
I tried different computers, or monitor's USB ports, but nothing seem to work.
Are you guys experiencing the same issue or is it possible that my device has a deffective USB controller ?
Charging works fine with 2A/5V chargers or the Quickcharge one provided.

A computers usb port only supports .5A of power. The phone draws more than this with the screen on. It's charging circutry doesn't support that low of an amperage for charging.
Sent from my E6653 using Tapatalk

Are you using the usb cable that came with the phone?
Sent from my iPad using Tapatalk

You should avoid charging with usb. It'll ruin the battery charging it that slowly

munchj said:
Hello,
I'm owning a Z5 for a few months now but I'm having issues charging it via a computer's USB port.
When I plug it in, the phone's screen light up but the charging icon does not appear. After a while, a popup comes telling me that the power source is not strong enough. (Even with luminosity at minimum, and barely any usage). Also the computers are never recognizing it (unknown device in Device Manager, unable to access files).
I tried different computers, or monitor's USB ports, but nothing seem to work.
Are you guys experiencing the same issue or is it possible that my device has a deffective USB controller ?
Charging works fine with 2A/5V chargers or the Quickcharge one provided.
Click to expand...
Click to collapse
Check the ports on your computer, you may find that one is a high power output port, normally has a lightning bolt or similar to allow you to identify, if you don't have higher output port the phone will not charge. Note: These ports will charge at 1amp

S6 only charges when phone is off

So a problem reared its ugly head a few days ago...
I tried to connect my phone to my PC to transfer files, but the PC wouldn't detect the phone. It wasn't charging when connected to the computer either. I tried different USB cables and different computers - same problem. If I turn the phone off it suddenly charges, which tells me the USB port on the phone is working. I also tried different chargers too.
My device is rooted, so I thought it may be the ROM I'm running. I wiped the device and flashed another ROM, but still the same problem persists.
It seems like a firmware issue to me as it charges when the phone is switched off. I hardly ever use the USB port on my S6 as I usually charge wireless. I tried cleaning any lint and dust out the port too using compressed air and a toothpick - it didn't help.
Does anyone have any idea what the fault may be?

Are You using USB 3.0 port? Cause I had the same problem. Usb 3.0 never recognised my device. Now after I flashed 6.0.1 the problem is gone.

ProtoDeVNan0 said:
Are You using USB 3.0 port? Cause I had the same problem. Usb 3.0 never recognised my device. Now after I flashed 6.0.1 the problem is gone.
Click to expand...
Click to collapse
Tried on USB 3.0, USB 2.0 and a power brick, Mac and PC - all the same result.

Similar Problem
I have similar problem too. My phone is Samsung Galaxy Alpha. Yesterday, I charge my phone using Pineng Powerbank and then i notice that it show the lightning symbol but the battery is not charging but decrease and my phone become too hot. Since I don't bring the charger, I'd try to connect with different USB cable to PC and the problem is still the same. Then I remove the battery for few minute until the phone is cooling down. After switch on the phone again, my phone quickly heating up but the battery is normal. I'd buy new battery for replacement but the problem still occur. My phone also is not charging when in safe mode and only charging when it is turn off. Then I made a factory reset and it's work. Both of my battery is working too. What is actually happening? Does the powerbank is the culprit or virus? Thank you.

s7 behave strange during usb cable charge

Hi all,
i want to ask if someone has already encountered with following behavior:
Suddenly, without any apparent reason, my Samsung galaxy S7 stopped charging via USB cable.
note on the side: I mostly charge through wireless.
I tried factory reset, i tried different wall charger, cables, cleaning of usb port.
What is strange is that when i connect phone to usb cable the screen lights up, but charging does not start. Data transfer to pc through usb works fine too.
Now i have discovered that when i put my phone on charging pad (wireless charger) and i connected a usb cable while charging , phone switched without any problems from wireless charge to usb cable charge and then continues charging.
wtf?
any thoughts what to do next?
Thank you!

I've never charged wirelessly before but that sounds like a hardware problem to me. You'll have to return it to your mobile carrier and get a replacement.