Pixel 4a slower image processing - Google Pixel 4a Questions & Answers

I have noticed that the Google Pixel 4a is significantly slower in image processing, especially when the internet is turned off. Does the image processing need internet connection? Or am I missing something?

Mine started slowing and then finally the back camera gave out. Google replaced the front and back cameras through an ubreakifix...

aronwhite95 said:
I have noticed that the Google Pixel 4a is significantly slower in image processing, especially when the internet is turned off. Does the image processing need internet connection? Or am I missing something?
Click to expand...
Click to collapse
No, image processing when you click photos does not require internet connection. I leave mine mostly off and it does not affect anything. I wouldn't call Pixel 4a's image processing 'slow', the better term would be 'slower' when you compare it to previous Pixels or the latest iPhones. On its own its just fine, I don't even notice it most of the times, only when I click multiple photos rapidly or use night sight.

5 seconds is fine, but the camera launch and processing is significantly slower than my 2XL. In fact, yesterday I pressed the shutter, lowered the phone and then it snapped the pic of the ground. Was weird jank I never had on the 2XL

Related

Camera Burst Mode is missing pics

I've noticed that the camera's burst mode doesn't save all the pictures. I'll use burst mode for a couple seconds, and count maybe 14-15 shutter-clicks, but then when I review the photos afterwards there's only 4 or 5 pics there. Anyone else get this?
I noticed that it makes the camera shutter sound a few more times than it actually takes pictures. Turn sound off and you won't hear it.
bradleyG said:
I noticed that it makes the camera shutter sound a few more times than it actually takes pictures. Turn sound off and you won't hear it.
Click to expand...
Click to collapse
You misunderstood. I don't care that it makes a shutter sound. The phone is advertised as being able to take ~5pics per second, which is in line with the shutter sound. However, only 1 photo per second (roughly) are showing up when I'm done. I'd like the burst mode to work as advertised. If anyone else has any feedback on the shutter-to-photo ratio, I'd appreciate hearing it, so I know if it's just my phone, or everyone's.
I just did it, held it down for a few seconds and got 12 pictures, definitely not only 4-5 pictures.
Xandlinger said:
I just did it, held it down for a few seconds and got 12 pictures, definitely not only 4-5 pictures.
Click to expand...
Click to collapse
Would you say you heard the shutter sound around 12 times? That is, does the shutter sound match the number of photos taken?
I'll try clearing my Camera data/cache and see if it helps.
EDIT: Nope. I wonder if it's a hardware thing. Too bad I'm already in "tampered" mode.
craig0r said:
Would you say you heard the shutter sound around 12 times? That is, does the shutter sound match the number of photos taken?
I'll try clearing my Camera data/cache and see if it helps.
EDIT: Nope. I wonder if it's a hardware thing. Too bad I'm already in "tampered" mode.
Click to expand...
Click to collapse
They don't check for that. I'd swap it after calling tech support and getting a confirmation number. Factor reset would be worth a shot at this point as well.
bongd said:
They don't check for that. I'd swap it after calling tech support and getting a confirmation number. Factor reset would be worth a shot at this point as well.
Click to expand...
Click to collapse
Yeah, good call on those things.
However, I was just outside for a smoke break and the rate seemed much closer to what it should be, so I'm thinking maybe the lighting conditions affected it. I'll continue doing some testing, and if I still find it unsatisfactory, I'll contact HTC support.
craig0r said:
Would you say you heard the shutter sound around 12 times? That is, does the shutter sound match the number of photos taken?
I'll try clearing my Camera data/cache and see if it helps.
EDIT: Nope. I wonder if it's a hardware thing. Too bad I'm already in "tampered" mode.
Click to expand...
Click to collapse
It sounds like it clicks more times than there are photos, but not by much. It clicks so fast to count haha
I just did burst mode and I tried to count as fast as I could... but I got 20 pictures. I was able to count 15 clicks but I think I missed a few, so this sounds like my phone is accurate.
Is your battery below 50% when you do this? Remember, the crazy htc power features disable a core and downclock the other to 1GHZ when battery is low (I don't believe we know what the threshold % is yet). Try it on a full charge. It could just be cpu unable to keep up when in this mode.
Less light= slower shutter speed. I think the shutter sound is probably set and has no correlation to the pictures.Which would explain why Red got more pictures than clicks and you had the opposite reaction.
I always turn sound off, so I never took notice.
Red5 said:
I just did burst mode and I tried to count as fast as I could... but I got 20 pictures. I was able to count 15 clicks but I think I missed a few, so this sounds like my phone is accurate.
Click to expand...
Click to collapse
Same here, I've got mixed results depending on lighting. In the day it's pretty much spot on.
Sent from my HTC One X using xda premium
i tried it last night and it clicked like 12-15 times and i got 2 pictures. i wasn't in the best of lighting though... i've also gotten like 5 clicks and 5 pictures... so i don't know...
Yup yup, noticed this a few days ago and just tested in the same room with different lighting conditions.
Dim lights 8-9 shutter sounds produced 4 pictures, with all of the lights on 8-9 shutter sounds produced 8 pictures.
vioalas said:
Less light= slower shutter speed. I think the shutter sound is probably set and has no correlation to the pictures.Which would explain why Red got more pictures than clicks and you had the opposite reaction.
I always turn sound off, so I never took notice.
Click to expand...
Click to collapse
Yes, this is exactly what I've found. I took some pics outside during the day on the weekend and the number of photos was pretty much what I expected. Took more photos outside after the sun went down and the number was significantly decreased.
I can live with this. Maybe I'll try playing around with the exposure/ISO settings to see if I can increase the rate in low light.
craig0r said:
Yes, this is exactly what I've found. I took some pics outside during the day on the weekend and the number of photos was pretty much what I expected. Took more photos outside after the sun went down and the number was significantly decreased.
I can live with this. Maybe I'll try playing around with the exposure/ISO settings to see if I can increase the rate in low light.
Click to expand...
Click to collapse
Definitely post back your findings on that.
Sent from my HTC Vivid
The burst mode shutter sound is a default sound and doesn't necessarily match up with the amount of pics taken. Bear in mind also that the amount of pics taken in burst mode (for example 5 seconds) varies depending on the lighting.
Less light= slower shutter speed = less pics
More light = faster shutter speed = more pics.
Sent from my HTC One X using xda premium

Camera issue (overheating) Pixel 2

I noticed huge overheating while using camera. Seems like not doing too much photo, but phone become terribly hot!
After making around 30 photo in HDR+ portrate mode, camera started lagging and phone overheated too much. Camera didn't stopped. I am not sure it is OK. I know if record 4k video for some 15 min it definitely cause overheat. But here... With 30 photos...
Does somebody else have same issue?
Sent from my Pixel 2 using Tapatalk
I have had camera problems too. Yesterday I took many HDR+ photos and it got to the point it was un-usable. When the phone cooled, all good again. Next time I may try to turn off HDR+. But I really like HDR+.
OP, you find out more on this? I switched from a note 8 to the Pixel 2 XL and it's been nothing but headaches with the camera. The burst mode is slow, the phone overheats and starts to become unresponsive, and the video starts lagging. The phone gets so hot, the whole phone about freezes. You could literally burn yourself to the back of the phone. It happens esp using video recording with or without a case.
I'm about ready to switch back to the note 8.
Still have the issue(
I heard that the problem may be because of photo are uploading at the same time to Google photos and that is why causing overheat. But turning WiFi and mobile data off didn't give any positive result for me(
And seems like camera itself causing overheating not the wifi module.
Sent from my Pixel 2 using Tapatalk
I've tried in safe mode. Again with WiFi and mobile data off. Still the same. Terrible overheat(
Sent from my Pixel 2 using Tapatalk
I had this problem too, but after reset it solved, seems my phone doesn't heat up from the camera

Overheating while using camera!

When I take some pictures or have a video call, the phone warms up so fast. Is it a normal thing for pixel 3?
Yes, the theory is the all glass back is more insulating than the old metal backs of the P1 and P2 series, meaning that you will feel more heat on the device as it is slower to release it to the air than metal. This is normal and nothing for you to worry about. The phone will shut off automatically to protect itself if it overheats.
Same experience here. Phone also slows down to a crawl and apps start stuttering.. is this phone thermally compromised somehow? It reminds me of the 810 and Nexus 5X days.. at double the price
bartolo5 said:
Same experience here. Phone also slows down to a crawl and apps start stuttering.. is this phone thermally compromised somehow? It reminds me of the 810 and Nexus 5X days.. at double the price
Click to expand...
Click to collapse
This sounds more like a combination of the heat and the memory management issues that users are facing. If I have music playing and open the camera, Spotify closes. If I take a photo and then try to go do something else while it's processing the photo(s) it stutters for a few seconds.
Android Auto crashes itself without doing anything, but that's been happening for a few months and did so on my Pixel 2 XL, too.
fury683 said:
This sounds more like a combination of the heat and the memory management issues that users are facing. If I have music playing and open the camera, Spotify closes. If I take a photo and then try to go do something else while it's processing the photo(s) it stutters for a few seconds.
Android Auto crashes itself without doing anything, but that's been happening for a few months and did so on my Pixel 2 XL, too.
Click to expand...
Click to collapse
Android Auto seems to be a resource hog in general. My Pixel 2 would close AA if my screen turned off for more than 1 min.
My pixel 3 routinely displays the overheat message and slows down to a crawl after ten to fifteen minutes of a video call. The first time it even made a weird hissing sound. Have a replacement arriving for a different issue and hoping for better thermals.
resident0915 said:
My pixel 3 routinely displays the overheat message and slows down to a crawl after ten to fifteen minutes of a video call. The first time it even made a weird hissing sound. Have a replacement arriving for a different issue and hoping for better thermals.
Click to expand...
Click to collapse
did your replacement fix this issue?
bartolo5 said:
did your replacement fix this issue?
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Click to collapse
It definitely runs cooler than the first one. The overheating was specifically in 3rd party apps such as LINE and Skype. The latest system update seems to have addressed this. The phone now runs much cooler during video calls in those apps. I'm still happy I got rid of the first one as it generally ran very hot compared to this replacement!
https://amp.reddit.com/r/GooglePixel/comments/9vm49g/pixel_3_camera_overheating_temperature/

returning Pixel 3?

Anyone here returning their pixel 3?
after a couple weeks with the phone i actually might...
issues ive encountered.
app redraws are rediculous
if you have apps in the background suddenly i find myself waiting for applications to open again, and i mean longer than i would normally if i first launch the app (ive formatted /data, and even ran the flash-all script incase something was wrong, this is actually my second pixel 3 xl)
notifications not appearing or taking forever even with all battery saving features off.
4GB ram is really showing itself here.
previously having the oneplus 6-8GB ram - coming to the pixel 3 performance is horrible
im considering returning the pixel 3xl and getting a oneplus 6T
virtyx said:
Anyone here returning their pixel 3?
after a couple weeks with the phone i actually might...
issues ive encountered.
app redraws are rediculous
if you have apps in the background suddenly i find myself waiting for applications to open again, and i mean longer than i would normally if i first launch the app (ive formatted /data, and even ran the flash-all script incase something was wrong, this is actually my second pixel 3 xl)
notifications not appearing or taking forever even with all battery saving features off.
4GB ram is really showing itself here.
previously having the oneplus 6-8GB ram - coming to the pixel 3 performance is horrible
im considering returning the pixel 3xl and getting a oneplus 6T
Click to expand...
Click to collapse
Thanks for your observations. I have both P3XL and OP6T. I have been alternating between the two for awhile now. I do not want to provide a full comparison here, but I have found myself using the P3XL much more than the OP6T. Main reason is that P3XL does everything perfectly. From touch to apps to camera.
Sent from my crosshatch using XDA Labs
virtyx said:
Anyone here returning their pixel 3?
after a couple weeks with the phone i actually might...
issues ive encountered.
app redraws are rediculous
if you have apps in the background suddenly i find myself waiting for applications to open again, and i mean longer than i would normally if i first launch the app (ive formatted /data, and even ran the flash-all script incase something was wrong, this is actually my second pixel 3 xl)
notifications not appearing or taking forever even with all battery saving features off.
4GB ram is really showing itself here.
previously having the oneplus 6-8GB ram - coming to the pixel 3 performance is horrible
im considering returning the pixel 3xl and getting a oneplus 6T
Click to expand...
Click to collapse
The app redraw issue is a memory problem that is going to be fixed in an update, it has nothing to do with the available RAM. 4gb of RAM is fine, I'm only averaging 2.5gb on a daily basis and after rooting then installing a different kernel apps stay open in the background.
I am returning for the following reasons.
Pixel stand charges and phone over heats and will kill the device eventually.
Also camera bug on normal back camera. Zoom in all the way and photo starts to jump around like you are shaking the lens. Which is untrue as it was sitting against a stand and still did this. They have not issued a bug report because device is in for rma.
We will see what happens when new device comes in. Yes I have video of the camera bug. But I don't think xda would allow what's in the video. (not porn) lol
pacman photog said:
I am returning for the following reasons.
Pixel stand charges and phone over heats and will kill the device eventually.
Also camera bug on normal back camera. Zoom in all the way and photo starts to jump around like you are shaking the lens. Which is untrue as it was sitting against a stand and still did this. They have not issued a bug report because device is in for rma.
We will see what happens when new device comes in. Yes I have video of the camera bug. But I don't think xda would allow what's in the video. (not porn) lol
Click to expand...
Click to collapse
i see the camera thing on my phone too... i would think google would say this is a feature that lets the image move so additional pixels get taken... which they said is how they get the extra pixels for the zoom. the way i tested it was zooming all the way in on a door knob from 4-5 feet away. the image will sway in a circular motion.. i wouldn't call it a shake, its very gentle.
are we allowed to return after 14 days?
dipstik said:
i see the camera thing on my phone too... i would think google would say this is a feature that lets the image move so additional pixels get taken... which they said is how they get the extra pixels for the zoom. the way i tested it was zooming all the way in on a door knob from 4-5 feet away. the image will sway in a circular motion.. i wouldn't call it a shake, its very gentle.
are we allowed to return after 14 days?
Click to expand...
Click to collapse
The return window is only 14 days.
pacman photog said:
I am returning for the following reasons.
Pixel stand charges and phone over heats and will kill the device eventually.
Also camera bug on normal back camera. Zoom in all the way and photo starts to jump around like you are shaking the lens. Which is untrue as it was sitting against a stand and still did this. They have not issued a bug report because device is in for rma.
We will see what happens when new device comes in. Yes I have video of the camera bug. But I don't think xda would allow what's in the video. (not porn) lol
Click to expand...
Click to collapse
According to this article the image movement when zoomed is by design. It's emulating hand movement to allow the AI to get better resolution than the lens can optically support.
https://9to5google.com/2018/10/11/pixel-3-camera-tidbits/
airmaxx23 said:
The app redraw issue is a memory problem that is going to be fixed in an update, it has nothing to do with the available RAM. 4gb of RAM is fine, I'm only averaging 2.5gb on a daily basis and after rooting then installing a different kernel apps stay open in the background.
Click to expand...
Click to collapse
is there a PR about the issue?
because 4G + ZRAM should be plenty in theory but its not the case here.
virtyx said:
is there a PR about the issue?
because 4G + ZRAM should be plenty in theory but its not the case here.
Click to expand...
Click to collapse
It's an issue with adaptive battery. Turn adaptive battery off whether entirely or for your apps you want to keep open in the bg and you won't see redraws anymore
Rhymey said:
It's an issue with adaptive battery. Turn adaptive battery off whether entirely or for your apps you want to keep open in the bg and you won't see redraws anymore
Click to expand...
Click to collapse
have a look at my OP
i have it disabled by default.
virtyx said:
is there a PR about the issue?
because 4G + ZRAM should be plenty in theory but its not the case here.
Click to expand...
Click to collapse
Here
virtyx said:
is there a PR about the issue?
because 4G + ZRAM should be plenty in theory but its not the case here.
Click to expand...
Click to collapse
Google has issued a statement that a fix for RAM management issues will be released soon. You can Google it.
samnada said:
Google has issued a statement that a fix for RAM management issues will be released soon. You can Google it.
Click to expand...
Click to collapse
thanks
might keep it then - fingers crossed they can learn a thing or two from OnePlus

48mpx Camera is too slow

This phones 48mpx camera shutter speed is too low, you can not take bust shots, for bust you need to change to 12mpx which is annoying.
I personally dispontted from this, Also brightness is a big issues in outdoors, im also using honor 8pro and outdoor i use 50% to 60% brightness. And for tbis phonr brightness level is 96% huge difference between brands.
During calls suddenly u r not able to hear voice of other person,just for a freakction of time.
Sent from my ASUS_I01WD using Tapatalk
warriorsach said:
This phones 48mpx camera shutter speed is too low, you can not take bust shots, for bust you need to change to 12mpx which is annoying.
I personally dispontted from this, Also brightness is a big issues in outdoors, im also using honor 8pro and outdoor i use 50% to 60% brightness. And for tbis phonr brightness level is 96% huge difference between brands.
During calls suddenly u r not able to hear voice of other person,just for a freakction of time.
Click to expand...
Click to collapse
You shouldn't ever change it to 48 mp unless you intentionally either want to take worse photos or if you just like large numbers. It's 12 mp by default for a reason.
Set the phone to auto brightness for the highest possible brightness. If the brightness level is fine at 96% then what is the problem?
The display tests I've seen put them both in the 450-550 nits range so the maximum brightness shouldn't be all that different.
The last part sounds like reception issues. From what I've heard the antennas aren't exactly the best so that's something any buyer has to live with or hope Asus sends out an update that can alleviate the problem although I don't expect that to happen.
Trixanity said:
You shouldn't ever change it to 48 mp unless you intentionally either want to take worse photos or if you just like large numbers. It's 12 mp by default for a reason.
Set the phone to auto brightness for the highest possible brightness. If the brightness level is fine at 96% then what is the problem?
The display tests I've seen put them both in the 450-550 nits range so the maximum brightness shouldn't be all that different.
The last part sounds like reception issues. From what I've heard the antennas aren't exactly the best so that's something any buyer has to live with or hope Asus sends out an update that can alleviate the problem although I don't expect that to happen.
Click to expand...
Click to collapse
Dear friend,
I have use so many flagships, oneolus6, s9+, honor 8pro,
But this phone seriously having a Major problem which software can not solw, i can long speech like you.but in short its bad option to buy
Sent from my ASUS_I01WD using Tapatalk
warriorsach said:
Dear friend,
I have use so many flagships, oneolus6, s9+, honor 8pro,
But this phone seriously having a Major problem which software can not solw, i can long speech like you.but in short its bad option to buy
Click to expand...
Click to collapse
I never said it was a good buy.
There was no long speech; where did that come from? It was a simple response to your issues or rather (mostly) non-issues.
What's the major problem exactly? The only real problem was the signal reception but it also sounds like it's intermittent.
warriorsach said:
Dear friend,
I have use so many flagships, oneolus6, s9+, honor 8pro,
But this phone seriously having a Major problem which software can not solw, i can long speech like you.but in short its bad option to buy
Sent from my ASUS_I01WD using Tapatalk
Click to expand...
Click to collapse
And neither of them has 48 MP camera. It takes longer to process and save 48 MP pictures due to large file size, that's why burst mode is not possible. I'd suggest you to do some research about it.
alv3st3r said:
And neither of them has 48 MP camera. It takes longer to process and save 48 MP pictures due to large file size, that's why burst mode is not possible. I'd suggest you to do some research about it.
Click to expand...
Click to collapse
What about p30?, It doesn't have 48mpx, but had good camera setup which is better that 48mpx, and guys now ppz stop arguments, dont make it q topic, i was concern so i discus
Sent from my ASUS_I01WD using Tapatalk
warriorsach said:
What about p30?, It doesn't have 48mpx, but had good camera setup which is better that 48mpx, and guys now ppz stop arguments, dont make it q topic, i was concern so i discus
Sent from my ASUS_I01WD using Tapatalk
Click to expand...
Click to collapse
Now you're straying away from your own question. You were talking about the unavailability of 48 MP burst mode.
warriorsach said:
What about p30?, It doesn't have 48mpx, but had good camera setup which is better that 48mpx, and guys now ppz stop arguments, dont make it q topic, i was concern so i discus
Click to expand...
Click to collapse
So you just wanted people to agree?
Megapixels don't really matter. A lot of things go into making a good camera. However that wasn't the original issue. You complained about taking photos at 48 megapixels being slow. You've been told two things in regards to that:
1) set it to the default 12 mp because that's what it was made to do; it's meant to do pixel binning for the best quality and speed.
2) large megapixel counts require more data meaning it's slower. That's how it's meant to be.
In short: there is little to no reason to take pictures at 48 mp.
Sorry for a bit of offtopic (ignoring OP's "problems") but what's wrong with antennas? I had a Galaxy S4 and that was a nightmare in terms of cellular connectivity. If there are problems with calling, do they affect network connectivity in any way?
In my Zenfone 6 the flip camera while working in main camera in 48 MP tends to stop working either in selfie mode or rear camera mode whenever I flip. It's temperamental as sometimes main camera works only in Selfie mode then in rear camera mode it whites out the screen. Sometimes it works only in rear mode but in selfie mode it whites out. Can't make out what is the problem. Hopefully an upgrade will solve it.
manojsap said:
In my Zenfone 6 the flip camera while working in main camera in 48 MP tends to stop working either in selfie mode or rear camera mode whenever I flip. It's temperamental as sometimes main camera works only in Selfie mode then in rear camera mode it whites out the screen. Sometimes it works only in rear mode but in selfie mode it whites out. Can't make out what is the problem. Hopefully an upgrade will solve it.
Click to expand...
Click to collapse
Software can not solve hardware issues, like poco phone hearing error if u tilt a little, same with this phone having some mechanical errors which can not solved by software updates, sad but true.
Sent from my ASUS_I01WD using Tapatalk
aleksander002 said:
Sorry for a bit of offtopic (ignoring OP's "problems") but what's wrong with antennas? I had a Galaxy S4 and that was a nightmare in terms of cellular connectivity. If there are problems with calling, do they affect network connectivity in any way?
Click to expand...
Click to collapse
For me, 4G with airtel network in India is giving 19Mbps download speed which is similar to s10+ where I get 18 to 19 Mbps.
I heard there are A, B and C modals of this device not sure if network issues exist in few type/modals.
167 new firmware released primarily to address camera and call quality issues.
OP can check if new firmware helps.
warriorsach said:
Software can not solve hardware issues, like poco phone hearing error if u tilt a little, same with this phone having some mechanical errors which can not solved by software updates, sad but true.
Sent from my ASUS_I01WD using Tapatalk
Click to expand...
Click to collapse
There was an update yesterday claiming to address the flip camera issue however my mobile camera continues to have the problem. From what I understand the image flipping creates the problem on my mobile. The main camera flips images on final position in selfie or rear camera mode & exactly at that point where the image correction is supposed to happen my screen whites out intermittently.
Can someone please help & advice.
manojsap said:
There was an update yesterday claiming to address the flip camera issue however my mobile camera continues to have the problem. From what I understand the image flipping creates the problem on my mobile. The main camera flips images on final position in selfie or rear camera mode & exactly at that point where the image correction is supposed to happen my screen whites out intermittently.
Can someone please help & advice.
Click to expand...
Click to collapse
My friend, we have to accept this is a experimental phone, like i remeber my nokia N900 that was outstanding phone by Nokia But lot of software and hardware glitches,
Same with this phone,
Z6 had hardware issues which is not salve in future with software updates.
Sent from my ASUS 6Z[emoji769] using Tapatalk Pro[emoji2400]
Just wondering many claims here, I have been using 8 / 256 Gb model for few weeks now. Everything works just fine.
Asus camera is a good one. No need for GCam, but you can install it too (just like I did). Just install the latest arnova8G2 for Zenfone 6 (camera API2 is supported by Asus, so you need just install GCam).
I prefer usually Xiaomi phones, but I decided to chose this one instead of waiting Global K20 Pro. Just happy with my new Asus Zenfone 6.
After use of 1 month this phones camera works slow portrait mode woks slow one single picture takes 4sec to process which is very slow if we compare with one+, image process time is too slow of 6z
Sent from my ASUS 6Z[emoji769] using Tapatalk Pro[emoji2400]
warriorsach said:
After use of 1 month this phones camera works slow portrait mode woks slow one single picture takes 4sec to process which is very slow if we compare with one+, image process time is too slow of 6z
Click to expand...
Click to collapse
Try to delete data / cache to Camera app.
_jis_ said:
Try to delete data / cache to Camera app.
Click to expand...
Click to collapse
I did everything, this problem related to core software asus need to work very hard on their software part to sortout such issues, phine packed with huge powerful hardware units but lack in os, like Samsung one UI, Huaweis EMUI and one+ oxygen os, asus shd work on os part Or els they wil soon loose again in Mobile market
Sent from my ASUS 6Z[emoji769] using Tapatalk Pro[emoji2400]
warriorsach said:
I did everything, this problem related to core software asus need to work very hard on their software part to sortout such issues
Click to expand...
Click to collapse
I don't experience such a problem.
If you need Asus attention then post it in their forum: https://zentalk.asus.com/en/categories/zenfone6/
Oh, you already did, that was fast

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