Camera issue (overheating) Pixel 2 - Google Pixel 2 Questions & Answers

I noticed huge overheating while using camera. Seems like not doing too much photo, but phone become terribly hot!
After making around 30 photo in HDR+ portrate mode, camera started lagging and phone overheated too much. Camera didn't stopped. I am not sure it is OK. I know if record 4k video for some 15 min it definitely cause overheat. But here... With 30 photos...
Does somebody else have same issue?
Sent from my Pixel 2 using Tapatalk

I have had camera problems too. Yesterday I took many HDR+ photos and it got to the point it was un-usable. When the phone cooled, all good again. Next time I may try to turn off HDR+. But I really like HDR+.

OP, you find out more on this? I switched from a note 8 to the Pixel 2 XL and it's been nothing but headaches with the camera. The burst mode is slow, the phone overheats and starts to become unresponsive, and the video starts lagging. The phone gets so hot, the whole phone about freezes. You could literally burn yourself to the back of the phone. It happens esp using video recording with or without a case.
I'm about ready to switch back to the note 8.

Still have the issue(
I heard that the problem may be because of photo are uploading at the same time to Google photos and that is why causing overheat. But turning WiFi and mobile data off didn't give any positive result for me(
And seems like camera itself causing overheating not the wifi module.
Sent from my Pixel 2 using Tapatalk

I've tried in safe mode. Again with WiFi and mobile data off. Still the same. Terrible overheat(
Sent from my Pixel 2 using Tapatalk

I had this problem too, but after reset it solved, seems my phone doesn't heat up from the camera

Related

Galaxy S6 Camera Randomly Makes Loud Buzzing Sounds?

Hi all,
I wasn't able to find any threads related to this in the S6 forums but I wanted to see if anyone else has this. When I open my camera app, sometimes the camera takes 1-2 seconds to initially focus and during that time it makes a loud buzzing sound. It sounds like a focus motor or something in the camera and the camera output on screen flutters while it focuses. Once it focuses, everything is normal and it doesn't make any more noise to refocus. This also doesn't happen every time I open the camera app, seems mostly random. Has anyone else experienced this? I am already on my 2nd S6 since the first was defective for different reasons and I'm starting to get very disappointed with Samsung quality control.
I have the dame problem.
I don't know if this is normal.
I don't think so
Waiting for some explanations
Sent from my SM-G920F using XDA Free mobile app
going to bumps this too because after having the phone for a month this problem has just started to show its face.
I've first noticed a small buzzing just after a boot for 3/4 times and than I had a long one opening the camera. After that it's gone...
I have it also! Started a couple of days ago. I have dropped my phone a couple of times. What about you?
Had this happen for the first time today also. Had hdr off, switched back on and it went away. Coincidence? Phone never dropped.
rakh1 said:
Had this happen for the first time today also. Had hdr off, switched back on and it went away. Coincidence? Phone never dropped.
Click to expand...
Click to collapse
Relax...is the mechanism of optical stabilization.
Mine is doing that too...
https://www.youtube.com/watch?v=W1svaTxBY6o&feature=youtu.be
I have the same problem. It is also sometimes accompanied by the picture wiggling in wave patterns.
flu13 said:
I have the same problem. It is also sometimes accompanied by the picture wiggling in wave patterns.
Click to expand...
Click to collapse
Yup...exactly.
poweroutlet said:
Hi all,
I wasn't able to find any threads related to this in the S6 forums but I wanted to see if anyone else has this. When I open my camera app, sometimes the camera takes 1-2 seconds to initially focus and during that time it makes a loud buzzing sound. It sounds like a focus motor or something in the camera and the camera output on screen flutters while it focuses. Once it focuses, everything is normal and it doesn't make any more noise to refocus. This also doesn't happen every time I open the camera app, seems mostly random. Has anyone else experienced this? I am already on my 2nd S6 since the first was defective for different reasons and I'm starting to get very disappointed with Samsung quality control.
Click to expand...
Click to collapse
Try to clean up your camera lens.
Did your device take some damage in the past?
Did you take it underwater? (The S6 isn't waterproof anymore...)
---------- Post added at 18:59 ---------- Previous post was at 18:58 ----------
sdfsdfsfs said:
Relax...is the mechanism of optical stabilization.
Click to expand...
Click to collapse
But it's not that loud.
Otherways, you can't record videos properly, because the microphone records those sounds.
AfroCreame said:
Mine is doing that too...
https://www.youtube.com/watch?v=W1svaTxBY6o&feature=youtu.be
Click to expand...
Click to collapse
Same problem here since last week.[emoji26]
I tried hard reset and another camera app (Google photo), nothing work.
I think it's a hardware problem, it occurs after shaking the phone and launching the camera.
I feel that the OIS makes more noise when app is off.
flu13 said:
I have the same problem. It is also sometimes accompanied by the picture wiggling in wave patterns.
Click to expand...
Click to collapse
This started happening with my S6 today. I think it's the OIS that poops out. I can make this happen with a light tap with my finger on the backside of the phone with the camera open and using the rear camera. And this happens with all camera apps: Samsung's bundled camera, Snap Camera and Camera FV-5.
Update: ..and just as sudden this started happening, it went away again. I hope it's a bug - with a fix in 5.1.1.
Update 2: No, it didn't go away. It comes and goes. I may need to take the phone to the service centre.
Mine has gotten worse. Almost every time I open the camera now, I have the buzzing.
Just checking in to say that mine started doing this, too, about four weeks after getting it. It does it randomly when I open Snapchat, too.
I am having this problem too on the Sprint version sometimes it is pretty loud. I'm planning on taking to service center I think.
I also get the waves before it focuses. I read on another forum that someone said they went to a Samsung service center and Samsung replaced their OIS sensor so I'm guessing this may not be something that is simply part of the design.
*Update #1*
I just got off the phone with Samsung customer service. The representative actually heard the buzzing from my phone over the phone while I was talking to her. Since the phone is still under factory warranty they are emailing me a shipping label to send the phone back for repair.
I also have Asurion insurance through Sprint but do not want a refurb for a phone that is less than a month old with no damage caused by me.
Unfortunately the turn around time from Samsung is about a 5 business days and that was after they told me 9-11 days in which I said I couldn't be without a phone that long.
So, I plan on going to Sprint to see if they will swap out my phone for a brand new one. I think if it is a manufacturer defect they will replace the phone without going through insurance for a refurb but I am not positive. It they won't swap it out for a new one I will go through Samsung.
Sent from my SM-G920P using
Tapatalk
what about focus struggle and a buzzing , it's a hard ware issue also ? or what ?
sonasteel said:
what about focus struggle and a buzzing , it's a hard ware issue also ? or what ?
Click to expand...
Click to collapse
Yes it appears to be hardware related.
Sent from my SM-G920P using Tapatalk
any one try to set another mega pixel like 12 , 8.9 ,8 ... etc ., and the focus struggle and buzzing still there ?
sona4steel said:
any one try to set another mega pixel like 12 , 8.9 ,8 ... etc ., and the focus struggle and buzzing still there ?
Click to expand...
Click to collapse
I tried and initially it doesn't seem to happen when the mega pixels are lowered but I haven't tested extensively.
I went to Sprint today and the technician concluded that he was ordering me another phone so definitely seems hardware related.
Sent from my SM-G920P using Tapatalk

Camera issue

Hey guys,*
I asked this in the main S6 Edge forum but no one has responded. Sometimes when I launch my camera, it makes a loud buzzing noise and has trouble focusing. It seems like something is getting in the way of the lens not allowing it to move freely. If I shake really quickly it usually stops and works like it should. I don't know if it's a lens issue or an issue with the OIS. Has anyone else had this issue and if so have you found a solution? This is my second S6 Edge. The first one succumbed to the auto rotate bug. Thanks for your time.
Might be a bad phone how long you had it. If its between the 15 days warranty take it back. Or contact samsung.
Sent from my SM-G925P using Tapatalk
I've had it since launch. I'll try to see if it's too late to add the warranty first, then go from there. Bummer to have 2 phones that we're faulty in less than 2 months.
image quality has been upgraded
Mine also does this sometimes after it stops making the noise it seems fine and it only does it very randomly
franky_402 said:
Mine also does this sometimes after it stops making the noise it seems fine and it only does it very randomly
Click to expand...
Click to collapse
It's becoming more frequent for me, I'm afraid what ever is happening will totally mess up the lens. So far no impact to image quality either, but we shall see.

[email protected] lag and no focus ?

Using that setting to record video causes lag in app and sometimes crashes. The image on screen lags, is behind the hand movement during recording. The autofocus is very slow and at times just not working. When I press the stop button lags about 2 seconds before stopping.
Normal 1080p, qhd and uhd are OK, didn't try the lower ones.
I changed between SD card and device storage, same issue.
I cleaned the data and cache for the app, same issue.
Wiped the cache partition, same issue.
Only thing that remains to try is a factory reset.
I have an 32gb exynos s7, with Sony front camera. Made in Vietnam.
Anyone else has this problem ? Is this a known bug ?
Sent from my SM-G930F using Tapatalk
KoRoZIV said:
Using that setting to record video causes lag in app and sometimes crashes. The image on screen lags, is behind the hand movement during recording. The autofocus is very slow and at times just not working. When I press the stop button lags about 2 seconds before stopping.
Normal 1080p, qhd and uhd are OK, didn't try the lower ones.
I changed between SD card and device storage, same issue.
I cleaned the data and cache for the app, same issue.
Wiped the cache partition, same issue.
Only thing that remains to try is a factory reset.
Anyone else has this problem ? Is this a known bug ?
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Just for reference, could you please add what model you have? (snapdragon etc)
Cheers
Thanks
Exynos s7 with Sony front camera. Added in first post also.
Sent from my SM-G930F using Tapatalk
huh weird. my snapdragon has bad frame skipping on 60fps mode.. like unbearable.
Sent from my Samsung Galaxy S7 using Tapatalk
Frames skipped during playback or do you see it while recording?
Mine starts to act funky while recording, skips a few frames then the app crashes. Not allways, it's random.
How is your autofocus?
Sent from my SM-G930F using Tapatalk
KoRoZIV said:
Using that setting to record video causes lag in app and sometimes crashes. The image on screen lags, is behind the hand movement during recording. The autofocus is very slow and at times just not working. When I press the stop button lags about 2 seconds before stopping.
Normal 1080p, qhd and uhd are OK, didn't try the lower ones.
I changed between SD card and device storage, same issue.
I cleaned the data and cache for the app, same issue.
Wiped the cache partition, same issue.
Only thing that remains to try is a factory reset.
I have an 32gb exynos s7, with Sony front camera. Made in Vietnam.
Anyone else has this problem ? Is this a known bug ?
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
same here exynos version, unbearable slow auto focus in 1080p 60fps mode seems hunting alot. difference is very noticeable even for a non photography savvy person.
KoRoZIV said:
Frames skipped during playback or do you see it while recording?
Mine starts to act funky while recording, skips a few frames then the app crashes. Not allways, it's random.
How is your autofocus?
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
during both. playback looks worse.
also, yeah, i've noticed VERY slow focusing on certain video modes including this one. so this isnt a processor issue for once, it's just a samsung issue lol
Thanks for the input. I'm trying to find out if it's a bug for all or just a few bad devices. Until now I know we are 4 with this issue. I'm afraid to go again to all the stores in my area to check the on display units, they probably think I'm up to something
Sent from my SM-G930F using Tapatalk
nearly same problem here.
some skipped frames and compared to 1080p30 much much longer focus time - sometimes it does not even tries to refocus.
Edit: Exynos Version from germany.
with Sony camera
Here is a video where you can see the behavior at this particular settings:
https://youtu.be/V5tf-LSA3-E
not mine, just found it on yt; last half is where is the most obvious.
I've noticed the focus issue on mine with the latest update. I've also noticed in the settings Tracking AF is not used on FHD 60 and up. (snapdragon, VZW)
Samsung response to focus problems of the S7 video in 60fps
I've asked Samsung (NL) for a response. First they've told me they will look into it, because the problem should not have been present on all devices.
Later they've added it's a hardware issue and can not be solved by a software update. So no solution: S7 has crappy 60 fps video so live with it.
Very dissapointing. 60fps is one of the features I've needed for recording. A big let down from Samsung.

Overheating while using camera!

When I take some pictures or have a video call, the phone warms up so fast. Is it a normal thing for pixel 3?
Yes, the theory is the all glass back is more insulating than the old metal backs of the P1 and P2 series, meaning that you will feel more heat on the device as it is slower to release it to the air than metal. This is normal and nothing for you to worry about. The phone will shut off automatically to protect itself if it overheats.
Same experience here. Phone also slows down to a crawl and apps start stuttering.. is this phone thermally compromised somehow? It reminds me of the 810 and Nexus 5X days.. at double the price
bartolo5 said:
Same experience here. Phone also slows down to a crawl and apps start stuttering.. is this phone thermally compromised somehow? It reminds me of the 810 and Nexus 5X days.. at double the price
Click to expand...
Click to collapse
This sounds more like a combination of the heat and the memory management issues that users are facing. If I have music playing and open the camera, Spotify closes. If I take a photo and then try to go do something else while it's processing the photo(s) it stutters for a few seconds.
Android Auto crashes itself without doing anything, but that's been happening for a few months and did so on my Pixel 2 XL, too.
fury683 said:
This sounds more like a combination of the heat and the memory management issues that users are facing. If I have music playing and open the camera, Spotify closes. If I take a photo and then try to go do something else while it's processing the photo(s) it stutters for a few seconds.
Android Auto crashes itself without doing anything, but that's been happening for a few months and did so on my Pixel 2 XL, too.
Click to expand...
Click to collapse
Android Auto seems to be a resource hog in general. My Pixel 2 would close AA if my screen turned off for more than 1 min.
My pixel 3 routinely displays the overheat message and slows down to a crawl after ten to fifteen minutes of a video call. The first time it even made a weird hissing sound. Have a replacement arriving for a different issue and hoping for better thermals.
resident0915 said:
My pixel 3 routinely displays the overheat message and slows down to a crawl after ten to fifteen minutes of a video call. The first time it even made a weird hissing sound. Have a replacement arriving for a different issue and hoping for better thermals.
Click to expand...
Click to collapse
did your replacement fix this issue?
bartolo5 said:
did your replacement fix this issue?
Click to expand...
Click to collapse
It definitely runs cooler than the first one. The overheating was specifically in 3rd party apps such as LINE and Skype. The latest system update seems to have addressed this. The phone now runs much cooler during video calls in those apps. I'm still happy I got rid of the first one as it generally ran very hot compared to this replacement!
https://amp.reddit.com/r/GooglePixel/comments/9vm49g/pixel_3_camera_overheating_temperature/

Stock video camera app stuttering/frame dropping on Pixel 3XL

Hey, All,
I've noticed that some of my recorded videos will have a few seconds of stuttering/frame dropping at certain points. I'm in airplane 5 mode when shooting, and I have plenty of storage available. It's absolutely unacceptable not being able to predict when this may happen and what may cause it.
Here's a clip of it acting up: https://youtu.be/b15FaXWr8MM
Has anyone else had this? I seem to remember this being an issue on my Pixel 2XL as well...
If a third party party app would prevent this, I wouldn't mind trying.
Thanks,
Matt!
If you follow my thread I post a few days ago I had same problem. And Google had me go back to the original version of the camera app that came with the phone
Sent from my Pixel 3 using Tapatalk
Have the same problem. We bought 2 x Pixel 3 XLs and they both have this problem.
Also had this problem on my previous phone, the Pixel XL
Any solutions?
KillerQ said:
Hey, All,
I've noticed that some of my recorded videos will have a few seconds of stuttering/frame dropping at certain points. I'm in airplane 5 mode when shooting, and I have plenty of storage available. It's absolutely unacceptable not being able to predict when this may happen and what may cause it.
Here's a clip of it acting up: https://youtu.be/b15FaXWr8MM
Has anyone else had this? I seem to remember this being an issue on my Pixel 2XL as well...
If a third party party app would prevent this, I wouldn't mind trying.
Thanks,
Matt!
Click to expand...
Click to collapse
Pixel 3 warms up quickly, and when it does it will throttle CPUs heavily causing all sorts of video drops if Android starts doing something in the background as the phone can't keep up. Maybe it's something Google can improve in software but I doubt it. Just feels phone is thermally compromised somehow.

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