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Does anyone have a problem where the earpiece makes a buzzing or rather high pitch noise when the volume is loud on a call
Sent from my Nexus S using XDA App
I have the same problem on a galaxy s 2.
it is random on calls. not sure if its a signal problem or rather a blown ear speaker. irritating at best, thinking what should I do with it now.
Vakas said:
Does anyone have a problem where the earpiece makes a buzzing or rather high pitch noise when the volume is loud on a call
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I'm getting that too on the European version of the Nexus S - I9023... ButI don't know if it's a hardware issue or a software issue...
.... me too....
My device NEXUS 9020T has been sent to the assistance for warranty, but when they sent it back the noise was still there .... even replaceing pieces (I don't know which ones...
Is there any the solution?
The noise is random
lukappaseidue said:
.... me too....
My device NEXUS 9020T has been sent to the assistance for warranty, but when they sent it back the noise was still there .... even replaceing pieces (I don't know which ones...
Is there any the solution?
The noise is random
Click to expand...
Click to collapse
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
Click to expand...
Click to collapse
I spoke today with a guy that fixes phones for a living and he told me that the issue is the filter from the earpiece. The phone might've suffered a bump at the store when the people there handled it and that messed with the filter. He said that I can take it to the Samsung service to get it fixed or I can leave it like this... He said it doesn't get worst in time if the issue doesn't get resolved...
this happens on and off with my Nexus S 4g...it drives me insane!!!
I did notice one thing. If I hold the phone kind of tightly and squeeze the backplate to the phone it doesn't make the noise or it makes it less noticeable.
Tuffgong4 said:
this happens on and off with my Nexus S 4g...it drives me insane!!!
I did notice one thing. If I hold the phone kind of tightly and squeeze the backplate to the phone it doesn't make the noise or it makes it less noticeable.
Click to expand...
Click to collapse
If it's the same thing as with mine, it's up to you if you can stand it or if you want to get it fixed by taking it in the shop...
kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
Click to expand...
Click to collapse
ok.... I do not remember what they have replaced, but i sent them my nexus s i9020T only for the buzzing noise.
They returned me with the same bug.... I've noticed, that when the buzz is in it, little tap on the back of the NEXUS and the noise go away .... it seems....
it could be that it is due for other components not well fixed to the chassis?
In september I will sent my nexus to them but I hope to read here the fix ... I had to wait "only" 45 days after sent my nexus to have it again on my hands
lukappaseidue said:
ok.... I do not remember what they have replaced, but i sent them my nexus s i9020T only for the buzzing noise.
They returned me with the same bug.... I've noticed, that when the buzz is in it, little tap on the back of the NEXUS and the noise go away .... it seems....
it could be that it is due for other components not well fixed to the chassis?
In september I will sent my nexus to them but I hope to read here the fix ... I had to wait "only" 45 days after sent my nexus to have it again on my hands
Click to expand...
Click to collapse
sorry to hear that.
I actually went to the samsung service centre some time ago, and the technician actually said that its normal to him. >_>
He put in some codes at the dialer and said something in the mic and it played the same words, (I ask him for the codes but he didnt want to give it to me) it did the exact loud buzzing sound from the in-ear speaker. I told him THATs the PROBLEM, but he was like thats normal man, if your speaker's blown, you would hear worse than that. He said he had to order a new speaker to have it "fixed" if I insist.
In the end I didnt leave the phone for the fix, thought to myself if I really can't stand it anymore I'll come back and get the speaker replaced or something.
so far I only had 2 friends that had the same problem. the other 3 friends has no such problem.
are there any news about the issue?
kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
Click to expand...
Click to collapse
support responded in kind: replacement soldered parts, replacing PBM
guys, I brought back my cell phone for assistance to fix the problem never repaired today! I inform you on his return
I sent my phone in for repair because my camera had a problem and I wanted to see if they could give me a stirdier volume button and fix my buzzing earpiece. The camera was fixed but nothing else. I think I'm calling later today to see if they can take another look at it. My cheaper lg optimus t doesn't have these problems so it's frustrating to see this phone haveso many problems.
lukappaseidue said:
guys, I brought back my cell phone for assistance to fix the problem never repaired today! I inform you on his return
Click to expand...
Click to collapse
Thanks please do update us
I'll be bringing in my galaxy s2 to the service centre too this week. Hope they know what I'm talking about.
---------- Post added at 07:12 AM ---------- Previous post was at 07:11 AM ----------
DarkKnight62 said:
I sent my phone in for repair because my camera had a problem and I wanted to see if they could give me a stirdier volume button and fix my buzzing earpiece. The camera was fixed but nothing else. I think I'm calling later today to see if they can take another look at it. My cheaper lg optimus t doesn't have these problems so it's frustrating to see this phone haveso many problems.
Click to expand...
Click to collapse
Please update us if you can, what fixed your problem. Thanks.
ok I got back my phone (SGS2 internaltion version) from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.
i still haven't sent mine in but after hearing that there is a REAL solution could you please tell me everything i should tell the person i talk to from samsung. i just hope they don't ignore the problem a second time and give me the phone back without doing anything to fix the problem.
DarkKnight62 said:
i still haven't sent mine in but after hearing that there is a REAL solution could you please tell me everything i should tell the person i talk to from samsung. i just hope they don't ignore the problem a second time and give me the phone back without doing anything to fix the problem.
Click to expand...
Click to collapse
I dialed a toll free line and let the engineer listen to the buzz, he seemed to be able to make out the buzz too. He said that it could be the glue used on the front speaker. I don't really understand how that would affect it.
But when I took back the phone and asked what was the issue, the same engineer informed that he couldn't actually find the problem, but he just changed the front panel with the speaker. I guess I was pretty insistent (the phone was still under warranty) and I even borrowed another dude's SGS2 for comparison (he was in another counter), everyone was staring at us.
Please note that I'm using a Samsung Galaxy S 2, the structure might be a little bit different, but from my search it seems samsung phones has the same buzzing with some the batches of Nexus S and SGS2.
this has gotten to be a real serious problem for me - hanging up with my face while on a call. i am surprised this isn't talked about more here. any help would be appreciated! is it possible for the dev's to not only remove the end call button but the mute as well?
so far you are the only one that has ever reported anything like that,ya know it could be a hardware defekt
sent via my bamfed out tbolt
Nope I'm in the same boat as im sure are many others. I have only ever had it actually impact me I think twice on phone calls out of almost a hundred or so that I have had since I purchased the phone. All the others times though it was extremely annoying to keep hearing the click sounds of the screen turning on and off on and off on and off etc.
I keep hoping for a software update that addresses the sensitivity of the sensor, but still no
I also wonder how much the battery is affected by the screen turning on and off repeatedly while in a phone conversation...
I get the same. More on my right ear than my left, but it will often take a digit that I just typed for an automated system and try to dial it, resulting in an alarm tone in my ear during the conversation.
sorry but i have 3 different bolts,the 1st one was rooted stock had that problem but it also went into the brick loop so it got replaced,rooted that one but never had the prob again,this one has the bamf 2 prev 3 on it and no probs that is why i suggested harware cause my first one had major hardware issues
sent via my bamfed out tbolt
i get it too. but i dont call so much. so i dont really care lol
I too had this problem, and did some quick searching on Google. Stumbled upon someone who said to spray it with canned air to clean it out. To my surprise, it worked. There is just enough room between the screen and the body of the phone for dust/crap to get in and it hinders both the light and proximity sensors.
You might be holding the phone in a weird position?
THUNDERBOLT
Damn, you lean something new every day, this thing makes phone calls too!
I've had the issue too recently. But it only started when I returned the last phone to stock. Before that, I had a small issue with it, but it didn't happen often.
pnd4pnd said:
this has gotten to be a real serious problem for me - hanging up with my face while on a call. i am surprised this isn't talked about more here. any help would be appreciated! is it possible for the dev's to not only remove the end call button but the mute as well?
Click to expand...
Click to collapse
I have the screen turn on during calls, but I've never had a face hang up. Honestly I think the screen turns on for me, but can't be interacted with.
Scratch that just did a test. I guess I'm lucky. Then again I don't hold the phone flat to my face. So I guess I would never hit it...
i have had hangups, the mute button pressed, and a 3 way call started. i just tried blowing the screen out with some compressed air as someone suggested. it seems better - will give an update after some testing.
No issues with hang ups for me. Had that problem all the time coming from the X.
Sent from B.A.M.F. 1.7 using Tapatalk
I have the same problem and have had it with every Rom I've run and stock. I'm surprised we don't have a way to adjust the proximity sensor yet, that's something I really miss about my Droid X.
After answering a call and putting the tb to my ear, my screen stays on.
Sometimes my ear dials numbers, sometimes the screen stays illuminated but doesn't respond to any touch! I have to toggle the screen on/off with the power button to get the touch response working again.
I have never had an issue. Been on mostly whatever the latest bamf release since rooting.
It happens to me whenever I forget the bluetooth especially after working out or anytime facial area is warmer then normal. I have a screen protector and clean the screen frequently.
I am having the same issue, so I called Verizon yesterday and they are sending me a new phone. I hope it works, because it makes talking on the bolt almost impossible.
Sent from my ADR6400L using XDA App
this is the first I am hearing of this. No problems for me.
Have the same problem...its really annoying man....will not get a refurbished unit until they fix the reboots
My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..
I am also having this problem. Friends complain of low/soft voice. Zero problems on speaker, video recordings, and inline mic. Maybe a software issue?
Sent from my Nexus 5 using xda app-developers app
exxpired said:
My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..
Click to expand...
Click to collapse
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
Click to expand...
Click to collapse
First try didn't seem to make a difference... Will try again tomorrow
Sent from my Nexus 5 using Tapatalk
jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
Click to expand...
Click to collapse
Right so I left myself loads of voicemails.
Putting some bluetack on the noice cancellation mic does make all the difference in the world!
N/C Covered up:
Test 1: Speak normally on the phone Result: Can hear fine
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Still hear fine
N/C Uncovered:
Test 1: Speak normally on the phone Result: Can hear okay
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Cant hear anything very very faint
Test 3: Speak with the phone on loudspeaker Result: Can hear fine.
I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.
OTSS said:
I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.
Click to expand...
Click to collapse
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!
exxpired said:
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!
Click to expand...
Click to collapse
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.
jasbur17 said:
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.
Click to expand...
Click to collapse
I had an s4&s3 and never had this problem before :/
exxpired said:
I had an s4&s3 and never had this problem before :/
Click to expand...
Click to collapse
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.
jasbur17 said:
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.
Click to expand...
Click to collapse
Well, I just increased my overdraft to cover the cost of the replacement while I sell my s4, I really cant go back to it...this phone is t fast to leave. Im on the phone to google now for a replacement just to test it..make me feel better that it may just be software
I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.
donkeyhitman said:
I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.
Click to expand...
Click to collapse
I actually gave the kind lady an example of when it happens and her reply was "sorry sir, I didn't quite get that"
Sent from my Nexus 5 using Tapatalk
I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.
greenkabbage said:
I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.
Click to expand...
Click to collapse
Been looking for this option everywhere!! Going to try it now, Thanks!
EDIT:
Sir, I do indeed love you
Seems alot better.
Although it you can hear more noise in the background but hey.
DELETE
I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!
liltbrockie said:
I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!
Click to expand...
Click to collapse
Wish I could explain to Google that by turning noice cancellation off it fixes it kinda... But then id have to confess on rooting :/
Noticed it's pretty hard to talk outside.. Walking along a road.. Left myself a voice mail after my Gf complained about the noise (God she moans) sounds of cars going past really load... My replacement unit should be here tomorrow.. I hope it's not equally ****ed
Sent from my Nexus 5 using Tapatalk
I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).
cral said:
I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).
Click to expand...
Click to collapse
I can tell you my Gf can hear me better now.. Seems like the mic is now over sensitive now though with noise cancellation turned off
Sent from my Nexus 5 using Tapatalk
Hi all,
I wasn't able to find any threads related to this in the S6 forums but I wanted to see if anyone else has this. When I open my camera app, sometimes the camera takes 1-2 seconds to initially focus and during that time it makes a loud buzzing sound. It sounds like a focus motor or something in the camera and the camera output on screen flutters while it focuses. Once it focuses, everything is normal and it doesn't make any more noise to refocus. This also doesn't happen every time I open the camera app, seems mostly random. Has anyone else experienced this? I am already on my 2nd S6 since the first was defective for different reasons and I'm starting to get very disappointed with Samsung quality control.
I have the dame problem.
I don't know if this is normal.
I don't think so
Waiting for some explanations
Sent from my SM-G920F using XDA Free mobile app
going to bumps this too because after having the phone for a month this problem has just started to show its face.
I've first noticed a small buzzing just after a boot for 3/4 times and than I had a long one opening the camera. After that it's gone...
I have it also! Started a couple of days ago. I have dropped my phone a couple of times. What about you?
Had this happen for the first time today also. Had hdr off, switched back on and it went away. Coincidence? Phone never dropped.
rakh1 said:
Had this happen for the first time today also. Had hdr off, switched back on and it went away. Coincidence? Phone never dropped.
Click to expand...
Click to collapse
Relax...is the mechanism of optical stabilization.
Mine is doing that too...
https://www.youtube.com/watch?v=W1svaTxBY6o&feature=youtu.be
I have the same problem. It is also sometimes accompanied by the picture wiggling in wave patterns.
flu13 said:
I have the same problem. It is also sometimes accompanied by the picture wiggling in wave patterns.
Click to expand...
Click to collapse
Yup...exactly.
poweroutlet said:
Hi all,
I wasn't able to find any threads related to this in the S6 forums but I wanted to see if anyone else has this. When I open my camera app, sometimes the camera takes 1-2 seconds to initially focus and during that time it makes a loud buzzing sound. It sounds like a focus motor or something in the camera and the camera output on screen flutters while it focuses. Once it focuses, everything is normal and it doesn't make any more noise to refocus. This also doesn't happen every time I open the camera app, seems mostly random. Has anyone else experienced this? I am already on my 2nd S6 since the first was defective for different reasons and I'm starting to get very disappointed with Samsung quality control.
Click to expand...
Click to collapse
Try to clean up your camera lens.
Did your device take some damage in the past?
Did you take it underwater? (The S6 isn't waterproof anymore...)
---------- Post added at 18:59 ---------- Previous post was at 18:58 ----------
sdfsdfsfs said:
Relax...is the mechanism of optical stabilization.
Click to expand...
Click to collapse
But it's not that loud.
Otherways, you can't record videos properly, because the microphone records those sounds.
AfroCreame said:
Mine is doing that too...
https://www.youtube.com/watch?v=W1svaTxBY6o&feature=youtu.be
Click to expand...
Click to collapse
Same problem here since last week.[emoji26]
I tried hard reset and another camera app (Google photo), nothing work.
I think it's a hardware problem, it occurs after shaking the phone and launching the camera.
I feel that the OIS makes more noise when app is off.
flu13 said:
I have the same problem. It is also sometimes accompanied by the picture wiggling in wave patterns.
Click to expand...
Click to collapse
This started happening with my S6 today. I think it's the OIS that poops out. I can make this happen with a light tap with my finger on the backside of the phone with the camera open and using the rear camera. And this happens with all camera apps: Samsung's bundled camera, Snap Camera and Camera FV-5.
Update: ..and just as sudden this started happening, it went away again. I hope it's a bug - with a fix in 5.1.1.
Update 2: No, it didn't go away. It comes and goes. I may need to take the phone to the service centre.
Mine has gotten worse. Almost every time I open the camera now, I have the buzzing.
Just checking in to say that mine started doing this, too, about four weeks after getting it. It does it randomly when I open Snapchat, too.
I am having this problem too on the Sprint version sometimes it is pretty loud. I'm planning on taking to service center I think.
I also get the waves before it focuses. I read on another forum that someone said they went to a Samsung service center and Samsung replaced their OIS sensor so I'm guessing this may not be something that is simply part of the design.
*Update #1*
I just got off the phone with Samsung customer service. The representative actually heard the buzzing from my phone over the phone while I was talking to her. Since the phone is still under factory warranty they are emailing me a shipping label to send the phone back for repair.
I also have Asurion insurance through Sprint but do not want a refurb for a phone that is less than a month old with no damage caused by me.
Unfortunately the turn around time from Samsung is about a 5 business days and that was after they told me 9-11 days in which I said I couldn't be without a phone that long.
So, I plan on going to Sprint to see if they will swap out my phone for a brand new one. I think if it is a manufacturer defect they will replace the phone without going through insurance for a refurb but I am not positive. It they won't swap it out for a new one I will go through Samsung.
Sent from my SM-G920P using
Tapatalk
what about focus struggle and a buzzing , it's a hard ware issue also ? or what ?
sonasteel said:
what about focus struggle and a buzzing , it's a hard ware issue also ? or what ?
Click to expand...
Click to collapse
Yes it appears to be hardware related.
Sent from my SM-G920P using Tapatalk
any one try to set another mega pixel like 12 , 8.9 ,8 ... etc ., and the focus struggle and buzzing still there ?
sona4steel said:
any one try to set another mega pixel like 12 , 8.9 ,8 ... etc ., and the focus struggle and buzzing still there ?
Click to expand...
Click to collapse
I tried and initially it doesn't seem to happen when the mega pixels are lowered but I haven't tested extensively.
I went to Sprint today and the technician concluded that he was ordering me another phone so definitely seems hardware related.
Sent from my SM-G920P using Tapatalk
I now had the Galaxy S6 for several months and I found this phone totally awesome, but a few days earlier it started a rattling noise from the camera. Most of the time I open the camera app, it makes a strange sound (like it is trying to move the lens and the motor fails it to do so). When the camera is open and I try to refocus anything from very near to very far at once, it sometimes make that awful sound too. I am bothered, because I rooted my device some months ago, installed custom kernel and so on. Can I take this to the warranty or am I screwed? Should I bother about this sound? Will it get worse maybe?
Thanks for any help.
Fusseldieb said:
I now had the Galaxy S6 for several months and I found this phone totally awesome, but a few days earlier it started a rattling noise from the camera. Most of the time I open the camera app, it makes a strange sound (like it is trying to move the lens and the motor fails it to do so). When the camera is open and I try to refocus anything from very near to very far at once, it sometimes make that awful sound too. I am bothered, because I rooted my device some months ago, installed custom kernel and so on. Can I take this to the warranty or am I screwed? Should I bother about this sound? Will it get worse maybe?
Thanks for any help.
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I own a galaxy S6E+ and I also experienced this same strange camera behaviour, but I haven't figured it out yet...
Sent From My SM-G928F via Tapa
zizon65 said:
I own a galaxy S6E+ and I also experienced this same strange camera behaviour, but I haven't figured it out yet...
Sent From My SM-G928F via Tapa
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i had that issue, you can't do anything, you have to get it to the carrier to fix it, it's a hardware issue...i hope i don't get it again...because in 3 weeks my waranty ends
All this time i thought it was camera getting ready, opening lens and stuff like on digital cameras which make the same sound when started. Is this not the case?
archzz said:
All this time i thought it was camera getting ready, opening lens and stuff like on digital cameras which make the same sound when started. Is this not the case?
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I really don't know if there is a camera focusing problem or a hardware issue, but for to get rid of this, I decided from now to use the Pro manual focus mode rather than the Autofocus mode, and will let you know if this helps...
Sent From My SM-G928F via Tapa
It's the OIS being slightly broken. Need to take to repair. I have same issue on s6 edge and need to get mine fixed.
Fusseldieb said:
I now had the Galaxy S6 for several months and I found this phone totally awesome, but a few days earlier it started a rattling noise from the camera. Most of the time I open the camera app, it makes a strange sound (like it is trying to move the lens and the motor fails it to do so). When the camera is open and I try to refocus anything from very near to very far at once, it sometimes make that awful sound too. I am bothered, because I rooted my device some months ago, installed custom kernel and so on. Can I take this to the warranty or am I screwed? Should I bother about this sound? Will it get worse maybe?
Thanks for any help.
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Click to collapse
I had exactly the same issue... It got progressively worse, to the point where sometimes I'd have to shake the phone to get the camera to focus when the camera was open. Initially they told me nothing seemed wrong with it... But second time round, I filmed it using the Mobizen app (often used to record gameplay - no root required). I found trying to get the phone to focus on text from a book exaggerated the problem.
I showed them the video at the Samsung Express Repair store and they couldn't really deny it (or attempt to). They swapped the camera out in a couple of hours whilst I waited with a newspaper and coffee. Oh, and they didn't even check KNOX (I asked out of curiosity... Mine wasn't tripped anyway)
*But some amount of rattling is normal. I tried it on two of my friends' S6 phones, and even mine now rattles... Not when opening the camera, but when you physically shake it next to your ear
2ZE said:
when you physically shake it next to your ear
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When shaking it's normal, but when I let it alone and it make weird sound, then I'm bothered.
zizon65 said:
I really don't know if there is a camera focusing problem or a hardware issue
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This seem to appear only to people who updated Android 5.0 to 5.1.1 or newer. I think Samsung made a firmware update to the camera, which focusses faster, but that lead to this problem.
same issue here. happens rarely and goes away when I shake the phone.