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Anyone having Video Playback issues like on youtube or Videos from whatsapp.. Few seconds into playing the videos the video gets stuck and quickly the audio and video goes out of sync. Am i the only one with this issue or there are other people too ? if i see more people having this issue i will reach out to HTC.. else will do a warranty replacement for mine.
Note- Phone is not rooted, so no magisk module is present to cause this problem
Update- Sorry forgot to update this info, I had reached out to HTC and as per them one should try clearing app cache and restart. I did clear the cache using various methods including by booting into recovery, that seemed to fix the problem for sometime, though this kept coming back.
I've watched a bunch of YouTube videos since my U11 arrived 1.5 weeks ago and never had this problem at all. Never watched WhatsApp videos yet, as I don't get those very often.
Sent from my htc_ocnuhl using XDA Labs
5m4r7ph0n36uru said:
I've watched a bunch of YouTube videos since my U11 arrived 1.5 weeks ago and never had this problem at all. Never watched WhatsApp videos yet, as I don't get those very often.
Sent from my htc_ocnuhl using XDA Labs
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Thanks for your reply, seem like an issue just for me(Unless other people also report the same), will probably need replacement.
The Facebook app has crashed for me several times when trying to play video, not every time though. Haven't had any problems with Youtube or VLC.
All of this sounds like software issues in my opinion, personally I would try first to clear data/cache of all apps affected, uninstalling app updates and reinstalling them and also a factory reset before going for a replacement.
warriorvibhu said:
Anyone having Video Playback issues like on youtube or Videos from whatsapp.. Few seconds into playing the videos the video gets stuck and quickly the audio and video goes out of sync. Am i the only one with this issue or there are other people too ? if i see more people having this issue i will reach out to HTC.. else will do a warranty replacement for mine.
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Watching on the YouTube app I noticed the lips aren't synced
Cryosx said:
Watching on the YouTube app I noticed the lips aren't synced
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According to HTC the solution is to go to Recovery mode and wipe cache partition, it worked for me.
Here is what i did and the below excerpt is taken from HTC's link which they sent me
With the phone powered off, follow these steps:
Press and hold the VOLUME DOWN button while powering the phone on.
Continue to hold the VOLUME DOWN button until the Bootloader screen is displayed.
Press the VOLUME DOWN button until Recovery is selected. Press the POWER button to select.
The phone will appear to reboot and the screen will appear black for 15-30 seconds. When the recovery screen is displayed, follow these steps:
Hold VOLUME UP button and then press and release POWER.
Press the VOLUME DOWN button repeatedly until wipe cache partition is highlighted on the screen.
Press the POWER button to select.
Press the VOLUME UP button repeatedly after the process completes
Press the POWER button to select reboot system. The phone will reboot normally.
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This should help.
warriorvibhu said:
According to HTC the solution is to go to Recovery mode and wipe cache partition, it worked for me.
Here is what i did and the below excerpt is taken from HTC's link which they sent me
This should help.
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Just to chime in, mine lagged and skipped frames and was it was obvious when it happened. I just forward and rewind the video and everything went back normal. Will apply the fix if it becomes persistent.
Thanks for the cache wipe solution, do let us know if your video playback has anymore problem after a while after applying this fix.
warriorvibhu said:
According to HTC the solution is to go to Recovery mode and wipe cache partition, it worked for me.
Here is what i did and the below excerpt is taken from HTC's link which they sent me
This should help.
Click to expand...
Click to collapse
Turns out the sound mod I had installed may had been the cause of my lip sync issue. It was the Viper4Android magisk module.
Anyone having Video Playback issues like on youtube or Videos from whatsapp.. Few seconds into playing the videos the video gets stuck and quickly the audio and video goes out of sync.
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I have EXACTLY this issue, has been like it since I received the phone and before installing any of my own apps. It seems a little intermittent as doesn't happen on ALL videos or streams but does on most, including videos take by the phone itself - really irritating - it's not the app I'm playing back on either as it happens on all three apps installed.
Did you resolve this with the cache clearing method? I would be interested to know if it worked before obliterating my app data.
Clearing the cache partition solved the lip sync issue for me. I didn't notice it before on YouTube. Maybe it was after today's maintenance update, but I can't be sure. Anyway, it's ok now.
I also have this problem.
U11 with 6gb/128gb. I have the problem when I use Google photos to play a video shot with the camera.
If I use VLC to play the video, no problem.
It's quite annoying.
Same issue here. I play videos from websites such as news websites and the sync is terrible. I will try clearing the cache partition and see if there is any difference. It already been factory reset!
I just wanted to chime in that I'm getting the same issue. I'm going to try the cache clearing and I'll let you know if it works. All video tends to be behind by 2-5 seconds, which makes anything beyond music playback impossible.
I think the VLC app may be the culprit here.... I deleted it after I noticed a post here that mentioned it and so far it seems to be working.
warriorvibhu said:
Anyone having Video Playback issues like on youtube or Videos from whatsapp.. Few seconds into playing the videos the video gets stuck and quickly the audio and video goes out of sync. Am i the only one with this issue or there are other people too ? if i see more people having this issue i will reach out to HTC.. else will do a warranty replacement for mine.
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I was having this issue too and it drove me nuts. It only started happening recently so I traced my steps and figured out what i did that caused it.
It was the Magisk Module that fixes 60fps video recording and slow motion video for the GCam. Removed that module and instantly YouTube was back to normal.
Hope this helps a few people.
rom116 said:
I was having this issue too and it drove me nuts. It only started happening recently so I traced my steps and figured out what i did that caused it.
It was the Magisk Module that fixes 60fps video recording and slow motion video for the GCam. Removed that module and instantly YouTube was back to normal.
Hope this helps a few people.
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Mine is 100% stock, and I have this issue, it's really annoying.
Petya19 said:
Mine is 100% stock, and I have this issue, it's really annoying.
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Do you have viper4android installed? It also happens when I have Bluetooth power enabled in v4a
Nope.
I also noticed that in some recorded videos, the sounds ends sooner than the video.
Upgraded to S7 from S5 - everything is great, except I experience one very annoying issue: many YouTube videos I download for offline viewing (have YouTube Red) start freezing after a few minutes of watching. Sometimes they freeze right away. If I clear the YouTube cache and restart the app it works for a bit and then starts freezing again (the light circle in the middle is rotating and the video keeps frozen).
No freezing happens when I watch YouTube videos over the internet. Some offline videos work fine. But some consistently do not. Never had this issue with Galaxy S5.
Here is what I tried to fix this issue:
- Wiped cache partition
- Reinstalled YouTube (disabled, updated to new version) and restarted the phone
- Enabled Developer Options and Selected Force GRU rendering - this helped a bit, but did not resolve the issue
- Turned off hardware overlays in Developer Options.
- Turned on 4x MSAA in Developer Options.
- Cleared cache in Google Play app
- Switched download storage from SD to phone to eliminate any SD issue
Any ideas?
Hello,
my only idea is that there is not much to try when app crashes, all you can really do is check in the application settings (in the system settings of the phone and then "applications") if it has all the necessary permissions, clear cache as you did but I don't think it has anything to do with developer options like forcing GPU rendering.
So, all I can think of is:
- Write to Google to explain them the bug you encounter, they might have a solution or may release a fix in a future version of the app. As you use Youtube Red, you pay for a service, in the PlayStore you have been able to install the app so it means it's not incompatible with your S7, so you have the right to ask Google for a solution or a refund.
- Try to go on apkmirror and to get an older version of the app, maybe that bug wasn't there in earlier versions.
- Try to download offline videos with LTE, or with Wifi, to see if that change anything. Maybe your LTE connection or Wifi connection isn't stable and cause downloaded files to be corrupted.
Sorry, that's all I can help you with...
EDIT: I don't know how Youtube Red works about downloading videos, but can you choose the quality? Like 360p ou 1080p for example? If yes, then maybe try different quality settings to see if that has any influence on your bug.
In the end, I would probably it is a problem of corrupted files, or a codec problem maybe. I guess you can only read those videos with the Youtube app? If ever the videos are downloaded really like video files in your phone's memory, then maybe you could try an alternate video player to read them (but my guess is that they can only be read from the youtube app).
Anyone found out which Google camera port and which Netflix apps work on Oreo now?
Thanks
This version of Netflix works netflix-4.16-200147-release.apk
Just uninstall the stock one.and there's already moded Google camera that works too.https://www.celsoazevedo.com/files/....20_7.0H_C2API_v.4.0_AllinOne_Full_Manual.apk
I somehow cannot see any improvement in image quality with that Google camera app.
Sent from my taimen using XDA Labs
based on this post im guessing they still havent fixed the bug with Netflix app failing to launch a video without crashing and restarting the phone.
iStasis said:
based on this post im guessing they still havent fixed the bug with Netflix app failing to launch a video without crashing and restarting the phone.
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The Netflix app version mentioned above is working fine for me on Oreo.
You can find it on APK Mirror, last 4.xx release.
There's an on going issue I have when running the app at 60 90 or 120hz with WiFi on / off and one 4g where the app launches but then the content starts to play and will crash and reboot the phone without errors. If the video plays back more than 10seconds of content then it's fine. I've stummped razer on this as they thought it was buffering but I've had other phones on the same sim card and wireless networks and they don't crash
iStasis said:
There's an on going issue I have when running the app at 60 90 or 120hz with WiFi on / off and one 4g where the app launches but then the content starts to play and will crash and reboot the phone without errors. If the video plays back more than 10seconds of content then it's fine. I've stummped razer on this as they thought it was buffering but I've had other phones on the same sim card and wireless networks and they don't crash
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Are you on the O preview?
Can you provide more detailed information and example steps so that I can try to reproduce it?
Also if possible attach a bugreport zip generated after the crash (in dev settings).
Alex
TheCrazyLex said:
Are you on the O preview?
Can you provide more detailed information and example steps so that I can try to reproduce it?
Also if possible attach a bugreport zip generated after the crash (in dev settings).
Alex
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its too random to really replicate i just use the phone normally and then maybe at lunchtime try to open Netflix - The app always opens and lets you navigate and select a video however about 85% of the time when the video is up on screen it will play 1-2 seconds freeze and then restart the phone.
If the video plays longer than 10 seconds then generally it wouldn be a problem.
It happens more often on the 120hz setting but did occur when using 90 and 60 settings but just not as much.
I put so much of my time into troubleshooting the issue however Razer have now told me they are aware of the cause and believe they have fixed the issue in the next system update so assuming its fixed in MR4 and not a Netflix/Network issue.
iStasis said:
its too random to really replicate i just use the phone normally and then maybe at lunchtime try to open Netflix - The app always opens and lets you navigate and select a video however about 85% of the time when the video is up on screen it will play 1-2 seconds freeze and then restart the phone.
If the video plays longer than 10 seconds then generally it wouldn be a problem.
It happens more often on the 120hz setting but did occur when using 90 and 60 settings but just not as much.
I put so much of my time into troubleshooting the issue however Razer have now told me they are aware of the cause and believe they have fixed the issue in the next system update so assuming its fixed in MR4 and not a Netflix/Network issue.
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If you are on N, the issue would be fixed in the O update.
I'll wait for Oreo ? just an one considering the partnership between razer and netflix
Hello ?
I have problem since last week
After I update the youtube
If I but it full screen the option showing smaller like there is bug you can see it in the picture
The second problem
When I press the back button ?
The change and I need nothing show
Alos u can see it in the picture
I tray LG Device and no problem on it
Please help
same here. probably a YouTube app issue
if you manually set it to full screen it is not an issue
ferdzso said:
same here. probably a YouTube app issue
if you manually set it to full screen it is not an issue
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I have tray youtube in my
Lg v10
There is no problem on it
I don't know abou other user for htc u 11 plus
I but it manually as you said
But still same
See picture
I'm not seeing this on my U11+. Very strange. Have you tried a reboot?
Sent from my HTC U11 plus using Tapatalk
Beta_Tester666 said:
I'm not seeing this on my U11+. Very strange. Have you tried a reboot?
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Yes sure I tried reboot but nothing changes ?
Is it possible that you have YouTube with resolution optimization on Boost+? Because in my case, for instance, if I set the resolution optimization for Samsung Internet Browser (Beta), it becomes unable to go full screen with its built-in video player.
sylar2511 said:
Is it possible that you have YouTube with resolution optimization on Boost+? Because in my case, for instance, if I set the resolution optimization for Samsung Internet Browser (Beta), it becomes unable to go full screen with its built-in video player.
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Thanks for the reply
So what should I do?
I tried one thing
I remove the update from the play store
Its work fine now
Any body facing this problem?
I'm also having this problem, it started happening after the last couple of Youtube update. I tried clearing cache and rebooting many times. Guess we have to just wait till Google start getting their ****s together.
I Update The youtube to the last update
Then the problem come again ?
So I remove it until we get solution for silly problem.
still problem not solve
Hi all,
I'm running a pixel 3 with root and overnight my phone will uninstall YouTube Vanced and my home screen will change and a number of performance issues follow until reboot. Other apps won't respond, it's sluggish and slow. I disabled automatic updates in developer options and the play store and it keeps happening. See below for specs. Does anybody have some thoughts as to why or a solution? Thanks in advance
Magisk: 25.2 with zygote
OS: Stock image 12 (SP1A.210812.016.C2)
Vanced: 17.03.38 (root)
Pixel 3 is GSM model
Apparently I posted from the wrong account, whoops