Upgraded to S7 from S5 - everything is great, except I experience one very annoying issue: many YouTube videos I download for offline viewing (have YouTube Red) start freezing after a few minutes of watching. Sometimes they freeze right away. If I clear the YouTube cache and restart the app it works for a bit and then starts freezing again (the light circle in the middle is rotating and the video keeps frozen).
No freezing happens when I watch YouTube videos over the internet. Some offline videos work fine. But some consistently do not. Never had this issue with Galaxy S5.
Here is what I tried to fix this issue:
- Wiped cache partition
- Reinstalled YouTube (disabled, updated to new version) and restarted the phone
- Enabled Developer Options and Selected Force GRU rendering - this helped a bit, but did not resolve the issue
- Turned off hardware overlays in Developer Options.
- Turned on 4x MSAA in Developer Options.
- Cleared cache in Google Play app
- Switched download storage from SD to phone to eliminate any SD issue
Any ideas?
Hello,
my only idea is that there is not much to try when app crashes, all you can really do is check in the application settings (in the system settings of the phone and then "applications") if it has all the necessary permissions, clear cache as you did but I don't think it has anything to do with developer options like forcing GPU rendering.
So, all I can think of is:
- Write to Google to explain them the bug you encounter, they might have a solution or may release a fix in a future version of the app. As you use Youtube Red, you pay for a service, in the PlayStore you have been able to install the app so it means it's not incompatible with your S7, so you have the right to ask Google for a solution or a refund.
- Try to go on apkmirror and to get an older version of the app, maybe that bug wasn't there in earlier versions.
- Try to download offline videos with LTE, or with Wifi, to see if that change anything. Maybe your LTE connection or Wifi connection isn't stable and cause downloaded files to be corrupted.
Sorry, that's all I can help you with...
EDIT: I don't know how Youtube Red works about downloading videos, but can you choose the quality? Like 360p ou 1080p for example? If yes, then maybe try different quality settings to see if that has any influence on your bug.
In the end, I would probably it is a problem of corrupted files, or a codec problem maybe. I guess you can only read those videos with the Youtube app? If ever the videos are downloaded really like video files in your phone's memory, then maybe you could try an alternate video player to read them (but my guess is that they can only be read from the youtube app).
Related
Received a refurbished 32 GB Droid Maxx from Asurion after receiving two defective Razr Maxx HDs.
Phone came from Asurion with 4.4.4 already installed.
Have tried:
1. Factory wipe.
2. Cache partition wipe.
3. Reflashed with stock 4.4.4.
4. All possible iterations of disabling/uninstalling/reinstalling/clearing data/testing in safe mode of apps listed below.
Persisting Issues (apply to updated and stock motorola camera app, google camera app, youtube, Gallery app, Photos app, Mxplayer, and test for video capture and playback using com server app in factory mode):
1. Phone frequently freezes during video capture to the point of requiring forced reboot.
2. For videos that are successfully recorded, when viewing preview in Gallery or Photos app, groups of blacks pixels alpear as artifacts. Example: please append "vxuUz1J" to imgur.com - note the artifacts to the left of wastebasket, above the door, and along the left side of the door.
3. When attempting to play videos in any of above listed apps, I often get the message "This video could not be played," either right away or after some of the video plays (changes from attempt to attempt for same video).
4. When a video does sucessfully play in any of the apps listed above (including youtube videos and in factory mode- com server video test), prominent artifacts in the form of: groups of black pixels similar to in #3;large, lingering "ghost" frames; and "glitch-like" events occur in every video. Occurrence is different in type and degree for each playback instance of the same video.
5. Additionally for youtube, when playing a video embedded in a webpage (have only tried this in chrome), video is a scrambled mess of grayscale bars (note all playback and viewing of previews in #1-4 retained color). Note that no problems have been observed with audio.
**Note that the "still camera" works perfectly fine and gallery apps show no artifacts in displaying still images.
A tech at a vzw corporate store said it was a "pixel density issue," but he had no idea how to fix it or whether it was a hardware or software issue. I take what he said with a grain of salt.
Asurion has no more new Maxx's in stock, and they refuse to send me another refurbushed phone since they have already sent me 3. Since I am hard-pressed to give up the 32 for the new 16 they are now offering me, I would appreciate any ideas or assistance in determining the cause of this issue and possibly a fix if it is software-related. Thank you!
Heya everyone!
I am having an issue with my S6 that involves video playback.
The 2 scenario's I am experiencing this issue in are:
- youtube app: it will play audio, but video gives a black screen
- whatsapp: will open a video, but it doesn't play (as if it was just a picture). also doesn't open gif files at all.
yet youtube works fine in the browser, and i can watch my whatsapp gifs and video's from the gallery as normal too. (but it is still a BIG problem!!!!)
Sometimes when I restart my phone, it will start working. and other times it will just randomly start working again too.
But after a while, it will just break again and goes back to the problems described above.
I am experiencing this on different versions of the Stock Nougat firmware, even after full data wipes (including wiping the internal storage).
So I am totally clueless, but I find it hard to believe this is a hardware issue, since it does work sometimes, and then it doesn't work other times.
Any help, advice or insight in this issue is appreciated
Anyone found out which Google camera port and which Netflix apps work on Oreo now?
Thanks
This version of Netflix works netflix-4.16-200147-release.apk
Just uninstall the stock one.and there's already moded Google camera that works too.https://www.celsoazevedo.com/files/....20_7.0H_C2API_v.4.0_AllinOne_Full_Manual.apk
I somehow cannot see any improvement in image quality with that Google camera app.
Sent from my taimen using XDA Labs
based on this post im guessing they still havent fixed the bug with Netflix app failing to launch a video without crashing and restarting the phone.
iStasis said:
based on this post im guessing they still havent fixed the bug with Netflix app failing to launch a video without crashing and restarting the phone.
Click to expand...
Click to collapse
The Netflix app version mentioned above is working fine for me on Oreo.
You can find it on APK Mirror, last 4.xx release.
There's an on going issue I have when running the app at 60 90 or 120hz with WiFi on / off and one 4g where the app launches but then the content starts to play and will crash and reboot the phone without errors. If the video plays back more than 10seconds of content then it's fine. I've stummped razer on this as they thought it was buffering but I've had other phones on the same sim card and wireless networks and they don't crash
iStasis said:
There's an on going issue I have when running the app at 60 90 or 120hz with WiFi on / off and one 4g where the app launches but then the content starts to play and will crash and reboot the phone without errors. If the video plays back more than 10seconds of content then it's fine. I've stummped razer on this as they thought it was buffering but I've had other phones on the same sim card and wireless networks and they don't crash
Click to expand...
Click to collapse
Are you on the O preview?
Can you provide more detailed information and example steps so that I can try to reproduce it?
Also if possible attach a bugreport zip generated after the crash (in dev settings).
Alex
TheCrazyLex said:
Are you on the O preview?
Can you provide more detailed information and example steps so that I can try to reproduce it?
Also if possible attach a bugreport zip generated after the crash (in dev settings).
Alex
Click to expand...
Click to collapse
its too random to really replicate i just use the phone normally and then maybe at lunchtime try to open Netflix - The app always opens and lets you navigate and select a video however about 85% of the time when the video is up on screen it will play 1-2 seconds freeze and then restart the phone.
If the video plays longer than 10 seconds then generally it wouldn be a problem.
It happens more often on the 120hz setting but did occur when using 90 and 60 settings but just not as much.
I put so much of my time into troubleshooting the issue however Razer have now told me they are aware of the cause and believe they have fixed the issue in the next system update so assuming its fixed in MR4 and not a Netflix/Network issue.
iStasis said:
its too random to really replicate i just use the phone normally and then maybe at lunchtime try to open Netflix - The app always opens and lets you navigate and select a video however about 85% of the time when the video is up on screen it will play 1-2 seconds freeze and then restart the phone.
If the video plays longer than 10 seconds then generally it wouldn be a problem.
It happens more often on the 120hz setting but did occur when using 90 and 60 settings but just not as much.
I put so much of my time into troubleshooting the issue however Razer have now told me they are aware of the cause and believe they have fixed the issue in the next system update so assuming its fixed in MR4 and not a Netflix/Network issue.
Click to expand...
Click to collapse
If you are on N, the issue would be fixed in the O update.
I'll wait for Oreo ? just an one considering the partnership between razer and netflix
I'm noticing that on YouTube, after I close the app, and open the app backup, the video plays in a semi full screen mode where I cannot see the content on the side where it normally is. Obviously the workaround is to change it back to portrait mode but that defeats the point of trying to use the app in landscape. What I have been doing so far to alleviate this problem is clearing out the data and cache of YouTube before I open up the app, but as you can tell that gets annoying. I have attached two screenshots. One of them is YouTube the way it should look, the other is showing the problem. Notice the white bar at the bottom. Any fix? I am using a 8013 with 8010 stock rom flashed on it because I wanted KitKat.
I don't know if anyone else has had this same problem.
When i first setup my phone and went to youtube to watch a HDR video to checkout the screen the youtube buttons wouldn't leave the screen as the video played. After a few minutes of wondering whether I would be stuck with a messed up youtube a found a couple webpages/videos that stated that you had to change the "Accessibility" settings in youtube's settings... this was all fine and good except the youtube app on my ZF7Pro doesn't have accessibility settings.
I found the accessibility settings in the android settings and played with the settings. Basically, whatever setting was causing it had to do with youtube going full screen or something (it wasn't defined/labeled in accordance with solution instructions). I just flipped some settings back and forth, and through trial and error eventually corrected the problem.
The setting may have been in Settings - Display - App Scaling, I'm not really sure though because I changed a few things the last time around before I got youtube working correctly.
I'm sorry, I can't be more helpful but the Youtube issue is easily correctable.