Hi guys I have had a teyes spro plus for a couple of months on a vauxhall insignia. I have never been able to get the steering controls to work, when I click on the steering buttons the car comes up with volume icon on the dash clocks and says no audio and when I try to change the canbus to insignia everytime its like it isn't saving the setting and keeps going back to like I haven't set it up. If I reboot the unit and goto steering buttons it flashes up for a second to press a button on the wheel to configure then nothing... everything else works on screen like door opening, climate control, reverse camera ect just not the steering controls..im pretty sure the 4 pin usb hasn't any power either im yet to confirm this with a multimeter. I have updated the unit to the latest firmware but still the same.
Any ideas? Or anything i can try? Thanks
What did reseller and/or installer suggest.
Any info in the teyes discussion post?
I bought it directly from teyes and installed it myself. Ive went through all the connections all seem ok. I've contacted teyes who said it was an issue with the firmware why it wasn't saving wait for the new one which I did but its exactly the same.
Is there a teyes discussion post sorry I've missed it have you a link bud thanks
Don't know if this is related, but the supplied Teyes wiring harness had an unplugged small white connector, I plugged the connectors together and could not get the steering wheel to learn. Unplugged the connector and was able to program the steering wheel buttons.
morephun said:
Hi guys I have had a teyes spro plus for a couple of months on a vauxhall insignia. I have never been able to get the steering controls to work, when I click on the steering buttons the car comes up with volume icon on the dash clocks and says no audio and when I try to change the canbus to insignia everytime its like it isn't saving the setting and keeps going back to like I haven't set it up. If I reboot the unit and goto steering buttons it flashes up for a second to press a button on the wheel to configure then nothing... everything else works on screen like door opening, climate control, reverse camera ect just not the steering controls..im pretty sure the 4 pin usb hasn't any power either im yet to confirm this with a multimeter. I have updated the unit to the latest firmware but still the same.
Any ideas? Or anything i can try? Thanks
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Hi mate i had same issue, and i manage to fix it.
But we dont have same car, is that spro with newer update from cc2 or?
anyway how to fix it:
You need to install older original Steering control.apk, I manage to extract from older firmware and installed it in newer one. And it works like charm with older program.
tiestolord said:
Hi mate i had same issue, and i manage to fix it.
But we dont have same car, is that spro with newer update from cc2 or?
anyway how to fix it:
You need to install older original Steering control.apk, I manage to extract from older firmware and installed it in newer one. And it works like charm with older program.
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Click to collapse
Hey! I'm also having the same issue. Could I ask you to send me a link with the older apk, since I can't find it anywhere
tiestolord said:
Hi mate i had same issue, and i manage to fix it.
But we dont have same car, is that spro with newer update from cc2 or?
anyway how to fix it:
You need to install older original Steering control.apk, I manage to extract from older firmware and installed it in newer one. And it works like charm with older program
Click to expand...
Click to collapse
Hi
Would you be able to guide me through how to extract from the firmware the steering wheel apk. I try to find it from the firmware but not abe to see it.
Thanks.
tiestolord said:
Hi mate i had same issue, and i manage to fix it.
But we dont have same car, is that spro with newer update from cc2 or?
anyway how to fix it:
You need to install older original Steering control.apk, I manage to extract from older firmware and installed it in newer one. And it works like charm with older program.
Click to expand...
Click to collapse
Hi do you still have the old APK for the canbus you extracted?
Hi guys
My spro plus stopped working since 1 week and I’m unable to find the issue I checked everything changed the 15A also but didn’t resolved the issue. It just shows the black screen when the engine starts and the button lights just turn on and off after few seconds.
I contacted the technical teyes team they said your device is broken.
akobkz said:
Hi guys
My spro plus stopped working since 1 week and I’m unable to find the issue I checked everything changed the 15A also but didn’t resolved the issue. It just shows the black screen when the engine starts and the button lights just turn on and off after few seconds.
I contacted the technical teyes team they said your device is broken.
Click to expand...
Click to collapse
Send it back / warranty.
Related
Hello,
I bought this unit and almost everything works great... Except that it does not sleep or power when I turn off my car.
HU also does not have power menu in android options (original rom and malasysk rom)
From what I understand from other people, when you turn off your car HU goes to sleep. When you turn on HU wakes up Right?
Any possible solution?
Refer this thread: Cross-compatible MCUs - Latest MCU is HA v2.56 which could be applied to your unit to enable sleep menu. Be sure to thoroughly read the thread, document your factory settings and ensure you have your original MCU before starting.
What version MCU are you running?
My MCU is MTCD_KGL_V2.47_1.
With original MCU 2.36_1 also the unit does not turn off.
Even if I turn off unit in buttons, it looks like it only turn off the screen, because I left car parked 3 day and had no battery when arrive to car. Also after some time if I take out the HU, it is still hot!
mochoandre said:
My MCU is MTCD_KGL_V2.47_1.
With original MCU 2.36_1 also the unit does not turn off.
Even if I turn off unit in buttons, it looks like it only turn off the screen, because I left car parked 3 day and had no battery when arrive to car. Also after some time if I take out the HU, it is still hot!
Click to expand...
Click to collapse
Read above thread, suggest upgrading the firmware - MCU and Android. Your unit will then have sleep menu options.
Hi, thank you all for your support . Today I have unmounted my HU and see that the wires that say something like " disconect if have Can decoder" were connected.
I do not remember to have conected it.
I Disconected this cable and HU goes to sleep if I take out the key. NICE!!
Now I'm waiting to see if car can be parked for some days and do not loose battery. hoping so.
Thank you all again.
Interesting, I have a cable that is disconnected on my unit that goes to the CAN bus and wondered why. My unit does turn off after a while. I have the same thing that "Turning Off" just actually turns the screen off. My battery is fine even if I leave the car for 2-3 days.
Mtcd_kgl mcu: 2.54
https://fs08n1.sendspace.com/dl/a6acd7dd8d0ba2caf3b932efccfa4cd6/59602ad026c1e9ce/erfmtd/dmcu.img
Same problem for me..no turn off only sleep mode, disconneted power cable from canbus and only connect b+ to battery.
It's not the power connector from CanBus. You should have I think 3 wires that comes from canbus with a connector. Disconnect that small connector.
AIautobot said:
https://fs08n1.sendspace.com/dl/a6acd7dd8d0ba2caf3b932efccfa4cd6/59602ad026c1e9ce/erfmtd/dmcu.img
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Click to collapse
hi does it work for rk3188?
megamefta said:
hi does it work for rk3188?
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Click to collapse
I have the same version and my vw have canbus so you dont need that 2 connectors ( no canbus) disconnect that 2 cables . My problem is with vehicle app ..my doors are opened and he show me doors closed . The seller cant tell me . How can i update the rom and my android version? I have 6.0.1 and mcu is MTCD_KGL_V2.47_1
OneMisterios said:
I have the same version and my vw have canbus so you dont need that 2 connectors ( no canbus) disconnect that 2 cables . My problem is with vehicle app ..my doors are opened and he show me doors closed . The seller cant tell me . How can i update the rom and my android version? I have 6.0.1 and mcu is MTCD_KGL_V2.47_1
Click to expand...
Click to collapse
Updated MCU for KGL is 2.54 https://docviewer.yandex.com/view/0...pZnJhbWUiOmZhbHNlLCJ0cyI6MTUwMzgwNTMwMjg5Nn0=
but I have same unit and same MCU as you and door setting works fine just had to swap left/right. I think there is a setting in factory settings to edit the door function.
but I have same unit and same MCU as you and door setting works fine just had to swap left/right. I think there is a setting in factory settings to edit the door function.
I know about factory settings , i try it with normal and swap to ..... and nothing . In my dash work fine but on the radio nothing happend . Just the doors and trunk not working. The other like oil .water... working fine on the radio .
stefcio007 said:
Updated MCU for KGL is 2.54 https://docviewer.yandex.com/view/0...pZnJhbWUiOmZhbHNlLCJ0cyI6MTUwMzgwNTMwMjg5Nn0=
but I have same unit and same MCU as you and door setting works fine just had to swap left/right. I think there is a setting in factory settings to edit the door function.
Click to expand...
Click to collapse
What to you mean swap left/right? With kgl not working and now i use dasaita ha last mcu and android 6 . Much better but the doors are still with that problem.
My MTCD unit touchscreen or soft buttons don't work after wake up after key off.
I have to key on - key off 3-5 times before they work. Once they are working unit performs perfectly until the next key cycle.
I think it's a software issue but is it Firmware or MCU
I am seeing the same intermittent problem with my PX5 unit, screen is black and push buttons do not work, cannot enter recovery mode either, then for no apparent reason it will work normally for a while.
I suspect there is a hardware fault with mcu or maybe even some other failing component or poor soldering. I have raised the issue with the seller but would be interested to hear from others as to what they think the likely cause may be or what can be checked to narrow down the problem.
As far as I can tell the battery and acc voltages are good but 7805 and 7809 regulators do not appear to be powering up in my case?
Mine isn't as bad as the unit will continue to play music from the point key is off and steering wheel controls still function.
Hello, did you manage to solve the problem? I have the same issue after upgrading from PX3 to PX5. The unit works fine after booting (if the power is disconnected). The problem is after wake up, since it does not support to turn it completely off any more.
Did you do something before it happening (e.g. a firmware update, mcu, or?).
Thank you.
I have the same issue with my new GS PX5. Before I had another one which hadn't this problem.
My problem seems to have been solved by updating the MCU to HA 2.61. Now the menu to control shutdown behavior shows up in the Extra settings and I chose the 30 sec delay.
Not sure if auto sleep works too, need to try.
Alex.
My top soft buttons stopped working.Everything else work ok but all the top softbuttons doped working. What can I do?
hello everyone
i am hoping that you guys will be able to help me out. i have an xtrons head unit 10.1 inch double din running 5.1 firmware. i reached out to the people that sold it to me about updating to a newer firmware and they told me i can only update the software. they sent me a file that would update my software with instructions. i updated my unit now the back light that lights up the touch buttons does not work neither does the power, volume up, down or home the back button does work but instead of going back it raises the volume. i can not turn the head unit off only when the car ignition gets turned off. i tried to use a remapping app but it doesn't seem to find the buttons that i want to remap. the sellers are not offering any help because it is 3 months past the warranty. xtrons told me the radio is discontinued and are also not offering any help this is what was on the file they sent HH 通用机安卓5.1(20170307)_rk3188_5.1.rar
p.s i also attached a photo of the info that the radio has i am not sure if when i updated it if it changes the info. thanks for any help that you guys can provide
Have you tried going into the factory settings and entering the touch calibration menu?
If you go to settings, factory settings (password is "126" without the quotes) and go to the touch panel calibration there's one to calibrate the touch screen and another one that says "touch panel" or front panel.
Play around with that menu and that should solve your problem.
thanks for helping me as fast as you did. it did work i also found a video on YouTube that might help other with this same problem. https://www.youtube.com/watch?v=I27cjq0SUTk
homer.ali said:
Have you tried going into the factory settings and entering the touch calibration menu?
If you go to settings, factory settings (password is "126" without the quotes) and go to the touch panel calibration there's one to calibrate the touch screen and another one that says "touch panel" or front panel.
Play around with that menu and that should solve your problem.
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how udate xtrons 10.1
I have the same radio xtrons 10.1 with version 5.1.1, which I want to update, could you give me the rom file?
rdptrix said:
hello everyone
i am hoping that you guys will be able to help me out. i have an xtrons head unit 10.1 inch double din running 5.1 firmware. i reached out to the people that sold it to me about updating to a newer firmware and they told me i can only update the software. they sent me a file that would update my software with instructions. i updated my unit now the back light that lights up the touch buttons does not work neither does the power, volume up, down or home the back button does work but instead of going back it raises the volume. i can not turn the head unit off only when the car ignition gets turned off. i tried to use a remapping app but it doesn't seem to find the buttons that i want to remap. the sellers are not offering any help because it is 3 months past the warranty. xtrons told me the radio is discontinued and are also not offering any help this is what was on the file they sent HH 通用机安卓5.1(20170307)_rk3188_5.1.rar
p.s i also attached a photo of the info that the radio has i am not sure if when i updated it if it changes the info. thanks for any help that you guys can provide
Click to expand...
Click to collapse
balon2018 said:
I have the same radio xtrons 10.1 with version 5.1.1, which I want to update, could you give me the rom file?
Click to expand...
Click to collapse
Send me your email I will look it up tomorrow in my files and forward it over to you
I recently tried to update the MCU in my Dasaita PX6 head unit. After the update the unit is entirely unresponsive. I looked at the MCU file after I installed it and realized I installed the MCU from another company, not Dasaita. (I realize I should have cheeked this before but I did not and is why I'm in this situation now. Is there anything I can do to fix it? I tried to enter recovery mode, however, the reset button does not work. The screen remains black and the buttons do not light up like they did before the update when the reset button was pressed. Fuses are in good condition. My exact unit is linked here: https://www.amazon.com/Dasaita-Android-Corolla-2014-2017-Carplay/dp/B07XQJH6V6 .
Runnitech said:
I recently tried to update the MCU in my Dasaita PX6 head unit. After the update the unit is entirely unresponsive. I looked at the MCU file after I installed it and realized I installed the MCU from another company, not Dasaita. (I realize I should have cheeked this before but I did not and is why I'm in this situation now. Is there anything I can do to fix it? I tried to enter recovery mode, however, the reset button does not work. The screen remains black and the buttons do not light up like they did before the update when the reset button was pressed. Fuses are in good condition. My exact unit is linked here: https://www.amazon.com/Dasaita-Android-Corolla-2014-2017-Carplay/dp/B07XQJH6V6
Click to expand...
Click to collapse
hi friend i am in same situation, but difference is that i have white screen and do not know what to do.
anybody can help?
saady002000 said:
hi friend i am in same situation, but difference is that i have white screen and do not know what to do.
anybody can help?
Click to expand...
Click to collapse
Hi guys i am in same situation with same Dasaita max10 px6 unit and have only white screen.
I need help to get back to factory settings or add new rom.
If anybody solved please share in details how.
Hello I updated the MCU and the firmware today. Bluetooth no longer works. The buttons on the radio itself on the side also no longer work. Can someone tell me how to get it back to its original state?
What is headunit. Post Android system information including MCU version.
RokkoHB said:
Hello I updated the MCU and the firmware today. Bluetooth no longer works. The buttons on the radio itself on the side also no longer work. Can someone tell me how to get it back to its original state?
Click to expand...
Click to collapse
Perhaps my post may be of some help:
How to reset the touch buttons instructional
This thread is not asking how to reset the touch buttons down the side of the panel screen. First go to Settings... Car.. Factory settings.. password 126 Then touch Key study category at the top Next Touch Key Study First the system will want...
forum.xda-developers.com
@RokkoHB please post a screenshot of the About system page showing Android version and MCU version. We have no idea what version you updated to.
You may need to directly contact Dasaita for a firmware update to get your head unit back to the way it was before you updated. It is a good idea to have a copy of the firmware version you had before updating and a copy of the update you want to update to. Otherwise it's hit or miss getting things back the way they were.
Also be sure the firmware updates you are applying are known to fix a specific issue you are currently having. Upgrading just to get a higher version number can unintentionally break a lot of stuff.
jlbooth said:
Perhaps my post may be of some help:
How to reset the touch buttons instructional
This thread is not asking how to reset the touch buttons down the side of the panel screen. First go to Settings... Car.. Factory settings.. password 126 Then touch Key study category at the top Next Touch Key Study First the system will want...
forum.xda-developers.com
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Click to collapse
I tested it .. but the problem is, when i press the touch button nothing happens.
jlbooth said:
@RokkoHB please post a screenshot of the About system page showing Android version and MCU version. We have no idea what version you updated to.
You may need to directly contact Dasaita for a firmware update to get your head unit back to the way it was before you updated. It is a good idea to have a copy of the firmware version you had before updating and a copy of the update you want to update to. Otherwise it's hit or miss getting things back the way they were.
Also be sure the firmware updates you are applying are known to fix a specific issue you are currently having. Upgrading just to get a higher version number can unintentionally break a lot of stuff.
Click to expand...
Click to collapse
Thanks for try to Help me.
RokkoHB said:
I tested it .. but the problem is, when i press the touch button nothing happens.
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Click to collapse
That is the problem that my tutorial post attempts to solve.
Did you try going thru the tutorial steps? The tutorial will help you reconfigure those touch buttons. I believe if the rest of the touch screen works, then those touch buttons will work if you go thru and re-establish the button configurations using the tutorial. Be sure to touch on the red numbers that appear on screen as this step actually establishes the touch screen x,y calibration.