Hello , yesterday I I turned off (power off through power button menu) my Pixel 2 for some time, when I turned it on again it got stuck as the title says for more than 30 minutes. Whenever I long-press the power button the phone restart but gets stuck again in the same loop. I'm able to access the bootloader and the recovery mode, I even managed to use adb to sideload the latest OTA update but that doesn't fix my problem. I understand that a factory reset/wipe could fix the issue but some of the data on the phone are important to my work and have not been backed up so I'm trying to save them if possible.
My Pixel 2 is running stock A11, last updated in October to 11.0.0 (RP1A.201005.004, Oct 2020) It has been working normally since I updated it almost a month back. It's not rooted and the bootloader is locked.
This is my first time to delve into topics such as flashing, sideloading...etc. and my experience is pretty limited so my questions are as follows:
1) Is there a way to extract/copy/backup the data in this case so that I could proceed with factory reset?
2) If the answer is no, is there any possible way to get out of the infinite loading loop?
3) If all else fails, do you think that waiting for the December OTA (final update intended for Pixel 2) and then sideloading it could fix the issue?
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- A few days ago my phone freezes while I am using it, and its stuck on the google screen. at this point, it's on 5.0.1 unrooted, unlocked bootloader.
- I try going into recovery and wiping cache and doing factory reset. I keep getting errors but eventually the wipes work. Still doesn't boot though. So I do this a few times. I got it to boot twice but both times it froze within 5 mins and back to the same thing.
- I fastboot 5.0.1 factory image, goes through. but still no dice - stuck on google boot screen.
- I research and find out about the infamous power button problem. it doesn't seem like thats the issue with mine because the buttons seem to work fine. whatever, i take it to a local repair shop (phone is out of warranty) and the next day they inform me that there is no physical issue and that their software reset worked. they used the LG factory firmware way of resetting the device.
- Got the device back, used it for a while. It was fine for the time being but it was on 4.4.3 and I got the 4.4.4 update. I go and unlock bootloader, flash 5.0.1 factory image and push TWRP+root.
- Doesn't boot again, stuck on google logo
- I tried a whole bunch of stuff and nothing worked. I ended up with flashing 4.4.3 factory image in fastboot and relocking the bootloader so I could take it back to the shop the next day. At this point the phone wasn't even turning on.
- The next day (today), I tried turning it on, nothing. I put it in the charger for a while, then turned it on.... and it booted! used it for a while, it's fine.
- Did 4.4.4 system update, it's fine.
- Unlocked bootloader, it's fine.
- Tried to flash 5.0.1 factory image and again same issue - stuck on google screen.
- Been dicking around the last few hours trying to fix it ended with flashing 4.4.3 again but same issue, I then put the phone into download mode and connect to the computer but I got a green screen something about DemiGod Watchdog HW reset. I did the reset.
- Phone booted up again! Did the 4.4.4 system update and then it started freezing and rebooting withing few seconds of use. Now it's back to being stuck on google screen.
- I am obvious gonna bring it back to the shop now but any idea as to what is happening here?
nikulogical said:
- A few days ago my phone freezes while I am using it, and its stuck on the google screen. at this point, it's on 5.0.1 unrooted, unlocked bootloader.
- I try going into recovery and wiping cache and doing factory reset. I keep getting errors but eventually the wipes work. Still doesn't boot though. So I do this a few times. I got it to boot twice but both times it froze within 5 mins and back to the same thing.
- I fastboot 5.0.1 factory image, goes through. but still no dice - stuck on google boot screen.
- I research and find out about the infamous power button problem. it doesn't seem like thats the issue with mine because the buttons seem to work fine. whatever, i take it to a local repair shop (phone is out of warranty) and the next day they inform me that there is no physical issue and that their software reset worked. they used the LG factory firmware way of resetting the device.
- Got the device back, used it for a while. It was fine for the time being but it was on 4.4.3 and I got the 4.4.4 update. I go and unlock bootloader, flash 5.0.1 factory image and push TWRP+root.
- Doesn't boot again, stuck on google logo
- I tried a whole bunch of stuff and nothing worked. I ended up with flashing 4.4.3 factory image in fastboot and relocking the bootloader so I could take it back to the shop the next day. At this point the phone wasn't even turning on.
- The next day (today), I tried turning it on, nothing. I put it in the charger for a while, then turned it on.... and it booted! used it for a while, it's fine.
- Did 4.4.4 system update, it's fine.
- Unlocked bootloader, it's fine.
- Tried to flash 5.0.1 factory image and again same issue - stuck on google screen.
- Been dicking around the last few hours trying to fix it ended with flashing 4.4.3 again but same issue, I then put the phone into download mode and connect to the computer but I got a green screen something about DemiGod Watchdog HW reset. I did the reset.
- Phone booted up again! Did the 4.4.4 system update and then it started freezing and rebooting withing few seconds of use. Now it's back to being stuck on google screen.
- I am obvious gonna bring it back to the shop now but any idea as to what is happening here?
Click to expand...
Click to collapse
1.I presume the "DemiGod Watchdog HW reset" green screen came up after you gave the phone for HW servicing? If so then they could have knocked around the parts a bit to cause a hardware issue(not sure what causes it)
2.Check the MD5 of the 5.0.1 factory image.
3.Instead of factory image use the OTA zip file and flash in stock recovery.
So I used the LG tool myself to flash the firmware (4.4.3 is the only one available) and it worked fine. Updated to 4.4.4. Fine.
I then adb sideload the 4.4.4 - 5.0.1, and stuck on google logo again .................im pulling my hair out this is so weird.
gamer.11 said:
1.I presume the "DemiGod Watchdog HW reset" green screen came up after you gave the phone for HW servicing? If so then they could have knocked around the parts a bit to cause a hardware issue(not sure what causes it)
2.Check the MD5 of the 5.0.1 factory image.
3.Instead of factory image use the OTA zip file and flash in stock recovery.
Click to expand...
Click to collapse
So I used the LG tool myself to flash the firmware (4.4.3 is the only one available) and it worked fine. Updated to 4.4.4. Fine.
I then adb sideload the 4.4.4 - 5.0.1, and stuck on google logo again .................im pulling my hair out this is so weird.
1) yes this was after.
2)i tried adb sideload.. ill try that good idea.
can't flash ota.zip in recovery. only adb and that didn't work.
think i'm just gonna hang on to 4.4.4 then for now. tried everything.
Just an update. I was running 4.4.4 just fine but the phone froze and went back to the Google screen again.
bump
Might as well rma
Hi - My OnePlus One is the one I purchased from OnePlus One - with all the over the air upgrades.
The most recent was the April 2016 CM13 marshmallow upgrade - but this causes a permanent Google Play Services error - which freezes the screen (soft brick) - right after any reboot.
I'm considering doing a factory reset - (I understand that the process is to hold the volume button down while rebooting?) - but I wanted to check if there were other, better options for fixing this?
Thanks!
I am having the same issue..
after every boot up it gets stucked at lockscreen and doesnt allow me to do anything.... after 2-3 minutes gets automatically restarted..
Please Help
So, i own an OPO, stock, running COS 13 ( received update a few days ago). No ROOT, no Bootloader unlocked.
Today, early in the morning (My local time) I restarted my OPO because my Google Fit was not able to record my activity. After the reboot, i tried to unlock my phone, but it got STUCK. Freeze if you will.
I tried from Cyanogen Recovery to Wipe Cache, it did not worked.
I tried from Cyanogen Recovery to Wipe Data, it did not worked.
i do not the reason for wipping not working but i was scared. Because whenever a tried to boot into system, I was stuck at lockscreen
I tried to perform a wipe from adb, but adb shell was printing a "error closed". So i got scared .
I thought that i could fix my issue by performing a Wipe...
I Download the OPO toolkit. Put my device into fastboot, and unlocked my bootloader ( yes i void my warranty). After that, the toolkit installed the TWRP ( Custom Recovery ) with just one click.
Then i boot into recovery and perform a wipe. Phone was no longer stuck at lockscreen (actually i lost all data)
After that, my phone has been working great. (more than 12 hours from the issue)
Good luck mate.!
Hi all,
Having the same problem, I'm inquiring me about a way to fetch data from the devices. Is there any way to pull data from an encrypted device?
Also had the lockscreen error after the update.
I did:
Wipe Cache,Dalvik, System but not Data
Install Full Rom (COS 13)
Install SuperSU Beta
Reboot
wipe cache/dalvik/system, not data
Afterwards i could login but play services crashed every second. Then I allowed play services all rights again in privacy settings.
Rebooted and i could not get past lockscreen any more.
I restored my last backup, updated all apps, allowed all google apps without restrictions in privacy, cleared their caches.
Disabled lockscreen.
Restarted and updated as above but did not Install SuperSu beta directly.
System booted fine. Then I installed SuperSu beta again. Still no problems
Hope this helps or gives some hints on the cause.
Hi, Please help! So on the final day of a 15 day Himalaya trek my phone downloaded and installed the November update. after this the phone would no longer boot just staying on the G loading screen. As I was in the mountains there was no WiFi so the photos hadn't been automatically backing up and I am unable to access them at all now.
Steps tried:
1) restarting device multiple times to access alternate boot (this didn't work).
2) sideload with latest OTA Image (this just did the same thing, stays on the loading screen)
3) Leave phone on loading screen (did this for over 48 hours no change)
4) Contact Google support (did this they said only fix was to factory reset the phone.... NOT HELPFUL!)
look into 3rd party application on windows and mac to access the internal storage (none could see the phone)
5) Unable to sideload a previous version of Android due to the boot loader being locked.
phone is not rooted and as unable to boot cant find a way to do it.
Only other thing I have found would be to do the reset and hope that one of the 3rd party apps will be able to retrieve the data once I can boot back into OS.
Or wait for another OTA Update and try that.
Any help greatly appreciated.
flash factory image but remove the -w
Hi all! My Sprint LG V50 has frozen on 5G logo. It's never been tampered with, rooted, or bootloaded.
I decided to do the normal restart because my phone was glitchy to refresh it. I didn't do hard reset with trying to preserve the data. But since then it never fully restarted, it always stop at the 5G logo. My phone seemed to have behaved as how it would with previous OTA updates. I found out the same day that an OTA update for A10 was released a few days prior to the issue i'm experiencing.
I have important data from the last 2 weeks that haven't been saved/ backed up, i'm not sure why, but I desperately need to retrieve.
Im thinking the OTA update was coming through as I restarted it.
-I tried REBOOT SYSTEM NOW through RECOVERY MODE several times.
-I charged it completely then tried the above again.
-I removed SIM/SD card, tried the same
-I even left it on overnight in case the OTA update was huge and needed time to install
-There is not WIPE CACHE PARTITION option available.
I have this hopeful thinking, where I read this about how others were able to rollback to the previous updates, by downloading the updates manually, installing through ADB or SD CARD without losing data. But with LG V50 being an uncommon, new phone, there isn't much information online, not even download links to the OTA , not even a firehose (which i found out about this in V30 forum)
I've been all in the V30 forums (big no-no, i know) hoping that their methods could work on V50
So now I am trying to access SAFE MODE using the physical buttons but Im unable to find the information to do that. Is there not a SAFE MODE?
When turning the phone off press and hold power off on the screen, then it will prompt you for safe mode.
fury161 said:
When turning the phone off press and hold power off on the screen, then it will prompt you for safe mode.
Click to expand...
Click to collapse
I've tried it. It won't respond to it with being on 5g logo.
Hey,
I have got Xiaomi POCO X3 PRO NFC 8/256GB, most probably have android 11 MIUI 12.5.5 global, in EU. Been using automatic updatese. Please note, that I haven't flashed any custom software. Have been using vanilla OS since release and been updating it with automatic updates.
Suddenly my phone has entered bootloop state and I am not able to take it out of it since.
Latest action I have taken just before the problem started is that I connected my phone to charger during the game ( PGR) , while it was at around 40% charge. After short moment it has frozen and restarted the phone. Since then it has been constantly bootlooping with POCO icon and resetting again, turning off the screen and back to POCO icon - it has been for over 2 hours already. It doesn't feel that my power button is stuck.
Still can operate power + vol buttons reliably. I can access Fastboot and MIUI Recovery Menu 5.0, where I have 4 options:
1. Reboot - back to bootloop
2. Wipe data - haven't tried it yet
3. Connect to MIAssistant - TIL it is supposedly dead service?
4. Safemode - it brings me back to bootloop again
Tried to take out SIM and microsd, to no avail. Haven't tried to wipe out data until I try other solutions, to restore it, as I have some 2FA on it, which would be a pain to recover.
I haven't learned before around flashing and recovery for the last few years (only I have done it around android 4, 5 and 6). I would like request assistance - how to approach resolving this problem?
Currently I am reading on fastboot, which I believe might help me here, by connecting it to PC.
EDIT: Got around this https://xiaomiflashtool.com/tutorial/use-xiaomi-flash-tool and stock rom https://xiaomistockrom.com/xiaomi-poco-x3-pro , I believe it might work
EDIT #2: At 20.11.2022. At around end of october this issue started repeating out of nowhere. And then suddenly stop,
Then the phone bricked. Sent for warranty and just got it back.
Turns out that motherboard died and was the cause.
gol_galad said:
Hey,
I have got Xiaomi POCO X3 PRO NFC 8/256GB, most probably have android 11 MIUI 12.5.5 global, in EU. Been using automatic updatese. Please note, that I haven't flashed any custom software. Have been using vanilla OS since release and been updating it with automatic updates.
Suddenly my phone has entered bootloop state and I am not able to take it out of it since.
Latest action I have taken just before the problem started is that I connected my phone to charger during the game ( PGR) , while it was at around 40% charge. After short moment it has frozen and restarted the phone. Since then it has been constantly bootlooping with POCO icon and resetting again, turning off the screen and back to POCO icon - it has been for over 2 hours already. It doesn't feel that my power button is stuck.
Still can operate power + vol buttons reliably. I can access Fastboot and MIUI Recovery Menu 5.0, where I have 4 options:
1. Reboot - back to bootloop
2. Wipe data - haven't tried it yet
3. Connect to MIAssistant - TIL it is supposedly dead service?
4. Safemode - it brings me back to bootloop again
Tried to take out SIM and microsd, to no avail. Haven't tried to wipe out data until I try other solutions, to restore it, as I have some 2FA on it, which would be a pain to recover.
I haven't learned before around flashing and recovery for the last few years (only I have done it around android 4, 5 and 6). I would like request assistance - how to approach resolving this problem?
Currently I am reading on fastboot, which I believe might help me here, by connecting it to PC.
EDIT: Got around this https://xiaomiflashtool.com/tutorial/use-xiaomi-flash-tool and stock rom https://xiaomistockrom.com/xiaomi-poco-x3-pro , I believe it might work
Click to expand...
Click to collapse
https://forum.xda-developers.com/t/flash-tool-guide-use-xiaomi-flash-tool.4262425/
NOSS8 said:
https://forum.xda-developers.com/t/flash-tool-guide-use-xiaomi-flash-tool.4262425/
Click to expand...
Click to collapse
Thanks, will follow this to make back up and in case it occurs again.
Managed to resolve this problem by draining up my battery due to constant restarts(obviously can't pull out battery). After that happened, connected my phone to normal charger, juiced it up to 10% and phone started just fine.
I have tried to recreate this problem, however it didn't occur again.