April 2016 CM13 update - soft brick - Google Play lockscreen error - ONE Q&A, Help & Troubleshooting

Hi - My OnePlus One is the one I purchased from OnePlus One - with all the over the air upgrades.
The most recent was the April 2016 CM13 marshmallow upgrade - but this causes a permanent Google Play Services error - which freezes the screen (soft brick) - right after any reboot.
I'm considering doing a factory reset - (I understand that the process is to hold the volume button down while rebooting?) - but I wanted to check if there were other, better options for fixing this?
Thanks!

I am having the same issue..
after every boot up it gets stucked at lockscreen and doesnt allow me to do anything.... after 2-3 minutes gets automatically restarted..
Please Help

So, i own an OPO, stock, running COS 13 ( received update a few days ago). No ROOT, no Bootloader unlocked.
Today, early in the morning (My local time) I restarted my OPO because my Google Fit was not able to record my activity. After the reboot, i tried to unlock my phone, but it got STUCK. Freeze if you will.
I tried from Cyanogen Recovery to Wipe Cache, it did not worked.
I tried from Cyanogen Recovery to Wipe Data, it did not worked.
i do not the reason for wipping not working but i was scared. Because whenever a tried to boot into system, I was stuck at lockscreen
I tried to perform a wipe from adb, but adb shell was printing a "error closed". So i got scared .
I thought that i could fix my issue by performing a Wipe...
I Download the OPO toolkit. Put my device into fastboot, and unlocked my bootloader ( yes i void my warranty). After that, the toolkit installed the TWRP ( Custom Recovery ) with just one click.
Then i boot into recovery and perform a wipe. Phone was no longer stuck at lockscreen (actually i lost all data)
After that, my phone has been working great. (more than 12 hours from the issue)
Good luck mate.!

Hi all,
Having the same problem, I'm inquiring me about a way to fetch data from the devices. Is there any way to pull data from an encrypted device?

Also had the lockscreen error after the update.
I did:
Wipe Cache,Dalvik, System but not Data
Install Full Rom (COS 13)
Install SuperSU Beta
Reboot
wipe cache/dalvik/system, not data
Afterwards i could login but play services crashed every second. Then I allowed play services all rights again in privacy settings.
Rebooted and i could not get past lockscreen any more.
I restored my last backup, updated all apps, allowed all google apps without restrictions in privacy, cleared their caches.
Disabled lockscreen.
Restarted and updated as above but did not Install SuperSu beta directly.
System booted fine. Then I installed SuperSu beta again. Still no problems
Hope this helps or gives some hints on the cause.

Related

[Q] Issues after upgrading to LMY47I

Hi All,
I did an upgrade to 5.1 (LMY47I) on my Nexus 5 and started facing some strange issues and have no clue on how to resolve them. Before the upgrade I had the following config:
Recovery: TWRP
Root status: Rooted
ROM: Stock 5.0 LRX22C
I used following method for the upgrade: http://forum.xda-developers.com/goo...e-update-rooted-device-to-5-1-lmy47d-t3050789
It was successful but post that I came across few issues as below:
1. Power button functionality was erratic. Sometimes it would lock my mobile but at other times it was locking and waking up my phone immediately. At times "Power Off" popup was also showing up. While I tried to figure out reason for that, trying power button multiple times, my phone rebooted and started the "Optimising Apps" sequence once again. It happened again a couple of times and so I decided to try out factory reset (since I hadn't done that after upgrading).
2. I did a factory rest from Settings. After factory reset, apps and other settings were gone but I noticed that user data in the storage was intact. I guess that also gets removed on a factory reset. Am I wrong on this one?
3. I wanted to install Cerberus as a system app and so I downloaded its zip from the website and flashed using recovery. I was surprised to see that the app wasn't showing after booting up. I tried couple of times more but got no success. So, I decided to install it from Play store and convert to system app using Link2SD. When I tried doing that, Link2SD gave me an error saying "/system: not enough storage space". I tried converting few other apps but got same error. Any thoughts on what could be going on here?
Thanks,
Anurag
crypticlight said:
Hi All,
I did an upgrade to 5.1 (LMY47I) on my Nexus 5 and started facing some strange issues and have no clue on how to resolve them. Before the upgrade I had the following config:
Recovery: TWRP
Root status: Rooted
ROM: Stock 5.0 LRX22C
I used following method for the upgrade: http://forum.xda-developers.com/goo...e-update-rooted-device-to-5-1-lmy47d-t3050789
It was successful but post that I came across few issues as below:
1. Power button functionality was erratic. Sometimes it would lock my mobile but at other times it was locking and waking up my phone immediately. At times "Power Off" popup was also showing up. While I tried to figure out reason for that, trying power button multiple times, my phone rebooted and started the "Optimising Apps" sequence once again. It happened again a couple of times and so I decided to try out factory reset (since I hadn't done that after upgrading).
2. I did a factory rest from Settings. After factory reset, apps and other settings were gone but I noticed that user data in the storage was intact. I guess that also gets removed on a factory reset. Am I wrong on this one?
3. I wanted to install Cerberus as a system app and so I downloaded its zip from the website and flashed using recovery. I was surprised to see that the app wasn't showing after booting up. I tried couple of times more but got no success. So, I decided to install it from Play store and convert to system app using Link2SD. When I tried doing that, Link2SD gave me an error saying "/system: not enough storage space". I tried converting few other apps but got same error. Any thoughts on what could be going on here?
Thanks,
Anurag
Click to expand...
Click to collapse
1- Possibly hardware (power key) issue
2- Factory reset from Android OS *should* erase all user data.
3- Its just that, /system does not have enough free space to put more apps in there. Common issue after Lollipop. Remove some other app from /system, such as Maps, for example, to free up some more space. Be reminded that once you start messing with /system, this will (or might) cause issues with OTA updates.
So I managed to tackle (or at least figured the reason) for all the issues I was having:
1- Yes, there is some issue with the power key. ? But the other issue of optimising apps loop was because I did not do a clean install which disappeared when I did the factory reset after that.
2- After doing some reading on the Internet, I came to know that stock recovery cleans the user data but twrp doesn't by default. Since I had twrp, it just removed apps and settings but retained other data. In order to do a clean install I flashed stock LMY47I again including recovery, userdata etc. (used flash-all.bat). This removed everything from storage and made my phone as good as a new one (software wise).
3- Yes, it was the issue with storage space and was a surprise for me. Thanks for clarifying on that. Before I did a clean install, I tried removing couple of system apps and was able to install cerberus after that via recovery too. However, clean install solved everything.. ☺
Sent from my Nexus 5 using XDA Free mobile app

Oneplus One - "BOOTLOOP" - Unknown Reason and Data Presence after Factory Reset

Oneplus One - "BOOTLOOP" - Unknown Reason and Data Presence after Factory Reset
Hello All,
This is my first post in XDA.I'm sharing my Oneplus one bootloop experience which i faced last week .The day before i got bootloop in my Oneplus one,Charge i had in my mobile was around 14% , Data and other services were running with which my mobile can only run for only next 8hrs.Next day morning, I found my mobile got switched off.When i try to charge the device,My device fell into bootloop completely then i went with the following choices,
1. Charged the device around 50% and made it dry completely (Didn't Work).
2.CM Recovery mode and Wiped the cache partition (Didn't Work).
3.Finally,No option-Half-Halfheartedly decided to Factory reset my device, CM recovery >> Wipe Data/ Factory reset.
While Factory reset,Device was prompting for delete user option I gave "Yes" .After reset and reboot,I found still all my data exists in my device.
Unchanged things even after my factory reset,
1. All my data around 48gb.
2.Ringtone and other settings.
Changed things,
1.No apps were there
2.Wallpaper
3.Security pattern (No pattern after reset)
4.Apps auto-login
For eg, Facebook app i downloaded it right from play store. When i opened the app, It din't prompt for Username,Password
right way it just logged in.Same thing with twitter,Linkedin and Other apps.Even after i wipped my cache still all the app were able to auto login.
Anyway my device works fine now.Got all my data back
My device Config,
-------------------------------
Sandstone Black
64 gb variant
CM 12 updated till date (12.0-YNG1TAS213).
If anyone had already faced the same.Pls post the RC for the same.
Thanks and Regards,
MB*Cube*

Cyanogenmod update borked my Moto G

Hi all,
Rooted and installed cyanogenmod some while ago and had go into the habit of updating it every month or two. In December, I updated (20151202) and it seems to have borked the phone - I am getting the "unfortunately google play services have stopped" issue.
I have been searching for an answer for some time, but there seems to be a much deeper issue:
- I cannot remove play services, but more to the point, neither can I factory reset
- I have tried reflashing, but neither the bootloader nor recovery seem to work properly
- cannot clear/wipe data or cached
- cannot factory reset
- cannot re-flash
the android robot image flashes, but disappears quickly
I have tried re-flashing recovery (both cyan and twrp) but although adb reports everything ok, on the screen I see a note saying "mismatched partition size (recovery)"
I may be doing something stupid - any help gratefully received
Thanks
Robert
No worry, if you have windows (xp, 7, 8 10), use this program: http://forum.xda-developers.com/moto-g/general/gpe-lollipop-5-1-1click-installer-t3075522
Thanks - that seems to have done the trick. Working now
Brilliant

Lost WiFi and other features after switching from Slot B to Slot A

I am running stock ROM and have bootloader unlocked and TWRP already installed. The phone was rooted without problems. I was getting an error from Super SU, so I looked up how to fix it online and the suggestion was to install an older version and then try to upgrade it. It was hard to find a zip from a legitimate source but once I found it, TWRP did not show the directory I was looking for (this was previously available when I rooted it). This is where I did something stupid and looked around in the settings and found the Slot A / Slot B option. I switched from B to A and the phone got stuck on the boot animation for several minutes after rebooting. I decided to reboot into TWRP and switched the slot back to B. This brought the phone back but WiFi is off by default and whenever I try to turn it on, it doesn't change.
I have seen a couple of other people mention similar issues about losing wifi after a root or changing the slot. What's the fix? I am wondering if there is anything else "broken" after the slot change and if I should do a factory reset (I would hate to do that as I was almost finished setting up this device). I have also received the error message saying "Process System isn't responding" in the settings menu a few times. It also seems like the finger print scanner isn't recognizing fingerprints any more and face unlock isn't working
One possibility is, that SuperSU isn't that compatible anymore. Magisk does a wonderful job and no problems so far. Maybe you should give it a try and switch from using SuperSU to Magisk.
shagexpert said:
I am running stock ROM and have bootloader unlocked and TWRP already installed. The phone was rooted without problems. I was getting an error from Super SU, so I looked up how to fix it online and the suggestion was to install an older version and then try to upgrade it. It was hard to find a zip from a legitimate source but once I found it, TWRP did not show the directory I was looking for (this was previously available when I rooted it). This is where I did something stupid and looked around in the settings and found the Slot A / Slot B option. I switched from B to A and the phone got stuck on the boot animation for several minutes after rebooting. I decided to reboot into TWRP and switched the slot back to B. This brought the phone back but WiFi is off by default and whenever I try to turn it on, it doesn't change.
I have seen a couple of other people mention similar issues about losing wifi after a root or changing the slot. What's the fix? I am wondering if there is anything else "broken" after the slot change and if I should do a factory reset (I would hate to do that as I was almost finished setting up this device). I have also received the error message saying "Process System isn't responding" in the settings menu a few times. It also seems like the finger print scanner isn't recognizing fingerprints any more and face unlock isn't working
Click to expand...
Click to collapse
I had the same issue when I first got my 6 when I was playing around with the slots. Also my original TWRP install for some reason would crash and reboot whenever I plugged in the data cable while in TWRP. I ended up flashing back to stock OOS 5.1.5 through fastboot (used the flash-all command) and then reinstalled TWRP and everything has been working great since then.
MickyFoley said:
One possibility is, that SuperSU isn't that compatible anymore. Magisk does a wonderful job and no problems so far. Maybe you should give it a try and switch from using SuperSU to Magisk.
Click to expand...
Click to collapse
The instructions I followed already installed Magisk to the phone. I wanted Super SU because some of the other chainfire apps like Liveboot and rooted apps like Titanium backup said Super SU is needed (Titanium said Magisk will work but may not be reliable for some newer versions of the ROM). I can live without liveboot but really need Titanium to reliably transfer data from my older phone.
To be honest I didn't know they did the same thing (magisk and Super SU). I am curious now, what if I factory reset my phone and attempted to install Super SU instead of Magisk this time?
If I do a factory reset (let's say I want it just like it was out of the box and I format the data partition as well), will I need to root the phone again? I am asking because I don't know which part of the instructions I should ignore. I am sure TWRP will already be installed after the reset so I would only need to install the extra apps...
You don't have to format data. Just factory reset it. Then use "fastboot boot twrp.img", don't allow modifications, flash a kernel you want (if you want one - I really recommend ElementalX) and then the latest version of Magisk (16.4 BETA currently). Did so - all fine. And yes: Even Titanium Backup works without any issue with Magisk.
We had similar problems with TWRP on the Razer Phone when it was new. We solved the problem by using the TWRP boot image to flash the stock boot image and then flashing a TWRP zip. I just got the OnePlus 6 yesterday and haven't really messed with it yet but everything sounds the same to me so far.
I read more about TWRP and realized what I was doing wrong when the directory with zip files wasn't showing up. When TWRP showed up I was supposed type in my regular unlock password to decrypt storage. When I did that the folder I was looking for showed up. I made a backup through recovery (which took like an hour, may be because the external flash drive I attached was really slow - and the size of the backup was about 12GB). After that I installed the zip file for Super SU, just to see if it worked - it showed the installation was successful but the app was still missing from the app drawer. Now I wanted to factory reset the device and start over.
I went into wipe and there was nothing listed under the wipe screen. I went into Advanced wipe and wiped whatever was selected by default. The selected items were Dalvik / ART Cache, System, Data. There was also "Internal Storage and USB Storage" that wasn't selected.
I swiped to wipe, it wiped everything. Then asked reboot, I rebooted, got a blank screen with white LED for a long time. When I plugged it into the computer it recognized the device as Qualcomm HS-USB Diagnostics 900E (COM4). I rebooted it by holding Power + Volume Up + Volume Down. I tried to boot into boot loader next. This brought me to another blank screen. The computer still makes a noise when it reboots but screen stays black. The only message that shows up is the one saying boot loader is unlocked. Did I brick my phone? This keeps getting progressively worse.
shagexpert said:
I read more about TWRP and realized what I was doing wrong when the directory with zip files wasn't showing up. When TWRP showed up I was supposed type in my regular unlock password to decrypt storage. When I did that the folder I was looking for showed up. I made a backup through recovery (which took like an hour, may be because the external flash drive I attached was really slow - and the size of the backup was about 12GB). After that I installed the zip file for Super SU, just to see if it worked - it showed the installation was successful but the app was still missing from the app drawer. Now I wanted to factory reset the device and start over.
I went into wipe and there was nothing listed under the wipe screen. I went into Advanced wipe and wiped whatever was selected by default. The selected items were Dalvik / ART Cache, System, Data. There was also "Internal Storage and USB Storage" that wasn't selected.
I swiped to wipe, it wiped everything. Then asked reboot, I rebooted, got a blank screen with white LED for a long time. When I plugged it into the computer it recognized the device as Qualcomm HS-USB Diagnostics 900E (COM4). I rebooted it by holding Power + Volume Up + Volume Down. I tried to boot into boot loader next. This brought me to another blank screen. The computer still makes a noise when it reboots but screen stays black. The only message that shows up is the one saying boot loader is unlocked. Did I brick my phone? This keeps getting progressively worse.
Click to expand...
Click to collapse
OK good news! I tried one more time and fast boot showed up. I was able to get into recovery. I have the backup so I will try to restore that. I don't know what to do after that. I am thinking wiping without getting into advanced mode.
shagexpert said:
OK good news! I tried one more time and fast boot showed up. I was able to get into recovery. I have the backup so I will try to restore that. I don't know what to do after that. I am thinking wiping without getting into advanced mode.
Click to expand...
Click to collapse
When your phone booted straight into that mode with black screen and the led, then you bricked it. Same happened to me 2 days ago. The solution was to use the Msmtool from another thread and it worked great. Just follow the guide. But it will wipe your device. And you have to install oxygenos manually via "local upgrade". If you have a question, just ask
What I ended up doing was restoring from the backup I had. This was the "bad backup" without WiFi and broken finger print and facial recognition. After the restore, I did a normal wipe (not advanced). This reset the phone to factory settings. Once I configured WiFi and signed into my Google account, Google offered to recover from a cloud backup of my One Plus - I didn't know Google made these backups. It downloaded all the apps automatically. I don't know yet if I have sign into all of them all over again.
The bad back up saved my ass, I wasn't even planning on making it. I was just testing the backup feature. That's why you should always do a backup, even if the device isn't in ideal configuration.
shagexpert said:
The instructions I followed already installed Magisk to the phone. I wanted Super SU because some of the other chainfire apps like Liveboot and rooted apps like Titanium backup said Super SU is needed (Titanium said Magisk will work but may not be reliable for some newer versions of the ROM). I can live without liveboot but really need Titanium to reliably transfer data from my older phone.
Click to expand...
Click to collapse
I rooted my phone with Magisk and installed the 5.1.6 via OTA (and reroot via installed Magisk Manager). So no need to install TWRP so far.
Titanium Backup runs flawlessly with Magisk (already on my OP 3T and my OP 5).
So give Magisk a try, I never had such an easy and reliable update as the one from 5.1.5 to 5.1.6
Helium is a great alternative to titanium.

Locked out after LineageOS update

Hi,
II have LineageOS 17.1 installed on my S6 920F. I received an update like every months and this time I tried to install it.
Few monts ago I did the same process witout issue but to day...
- After download by the OS I switch off it then reboot in TWRP 3.3.1-0.
- Nothing happened automaticaly, so I click Install, and reach /data/lineageos_updates and select the last .zip file
- Select signature verification and swipe to flash
- At the end, clean Dalvik cache and click reboot.
The phone had the black screen then the Samsung logo and stick at this screen. I could not switch off and had to wait until the battery drain out.
- After that I could restart it to the login screen but could not pass the pin, looping back to the login every time. No error message.
To try to fix that, back to the TWRP and I tried to flash an older .zip file. No luck.
So, now I an locked out at the login window. How to fix?
Thanks
Fortunately, I have a nandroid backup 4 days old. I restored it with TWRP and all is back working. I think I didn't lost anything important.
Next time I'll make a partial backup as well to find where is the issue when update.

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